Contact us
Close contact box
Connect ID #
590 520 435 3
Connect ID #
590 520 435 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Integra HDB-RX1

HDBaseT™ HDMI-over-Ethernet receiver


Integra HDB-RX1

Integra HDB-RX1

HDBaseT™ HDMI-over-Ethernet receiver


1 review
View this product

Unreliable Functionality

Angel from Mullica Hill, NJ on 5/18/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I have owned Yamaha A/V receivers for over 20 years and decided to take a chance on another brand due to the integrated HD-BaseT capability of the Integra receiver and that was a mistake. The IR works intermittently with the this Integra HD-BaseT receiver and it shuts my TV off after a few minutes when I switch activities with the Harmony remote. I even attempted to disable HDMI CEC but that did not solve the problem. I will be going back to Yamaha and a third party HD-BaseT solution sooner that later.



Crutchfield response on

0 of 0 found this helpful