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Customer Reviews

HP Hearing PRO

Self-fitting, over-the-counter hearing aids with Bluetooth®

MFR # NU320-02

HP Hearing PRO

HP Hearing PRO

Self-fitting, over-the-counter hearing aids with Bluetooth®

MFR # NU320-02

7 reviews
View this product

HP Hearing PRO

Paul from Lebanon, NH on 4/10/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I've tried two other OTC hearing aids and returned them. The HP Hearing Pro delivers better sound and is more user friendly. Difficult to understand speech without the device is now clear.This one is a keeper!

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

A lot to love, but...

Guest from Canyon Lake, TX on 4/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

For now, I'm rating these at 4 stars. If HP ads a little fine tuning to the app, I would lean toward 5 stars. Here's why... Pros Better hearing -- I have significant, though not devastating, hearing loss. Conversation is often hit and miss, and some TV shows are nearly impossible. Often I can hear, but not understand. With the HP aids, the improvement is immediate and obvious. Huge upgrade to amplifiers -- I tried the $200 amplifiers as a stop-gap measure...waste of time! The HP cost 4 times more and works 10 times better. Decent App -- Customizing the sound via the app is simple and effective. I feel that the app will improve in later editions, perhaps adding some fine tuning. Excellent Bluetooth -- The sound quality for listening to music, movies, podcasts, phone calls etc. is excellent. HP/Nuheara obviously gave this plenty of emphasis, which is why I waited for these to become available. I really wanted an effective hearing aid that also had exceptional bluetooth capability. Simple to use -- The controls are minimal, limited to volume and focus via the app, and tap control on the left HP for phone calls. Stays in ear -- I haven't run while using the HPs, but they have stayed firmly in place throughout miscellaneous household activity and yard work. Reasonable price -- It's too soon for final judgement, but at the moment, these seem to be the best bang for the buck. Cons Appearance -- yes,

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

HP Hearing PRO

Guest from Cleveland, OH on 4/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

These things are huge!!!! Battery life is terrible.go with another brand

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Cons:

Crutchfield response on 4/10/2023
We're sorry you're having issues with your hearing aids. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

2 of 5 found this helpful

HP Hearing PRO

Al from Attica, MI on 4/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Battery change to limited. Devise is too large Functions well , app is easy to use.

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Crutchfield response on

2 of 4 found this helpful

HP Hearing PRO

Clark from Deerfield Beach, FL on 3/27/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Disappointing; volume in enimic, customer service does not respond after leaving phone number and short message. Well reviewed as competition for Sony, but I doubt I will find that to be the case.

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Cons:

Crutchfield response on 3/29/2023
Clark contacted our Customer Support team and was sent a replacement right away. Whenever you encounter a problem with anything you purchase from Crutchfield, especially a situation like this, please contact our Customer Support or Tech Support teams. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

4 of 7 found this helpful

Works out of the box!

John from Austin, TX on 3/20/2023

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good! I've done research and waited several months for these HR Pros to come on the market. I've had three other very expensive hearing aids that were suggested by my doctor which I returned back to her as I couldn't justify the expense for my level of hearing and other reasons.

Pros: Easy to use and not a bother to operate and control. Also folks don't realize they are hearing aids and assume you are enjoying music or taking on the phone.

Cons: I have no Cons as yet!

Crutchfield response on

8 of 8 found this helpful

Best hearing Aid hands down

Crutchfield customer from Seville , OH on 3/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Better sound quality than my Sigmia Silk 7nx's. I only wear my signias for the 20 min. Between charges now. Noise cancelation is great, how did I live without it or the inability to stream to my ears. My senses are amazed I feel that the movies are real life with the sound quality, close my eyes and think the pe8are right next to me.

Pros: Soy d quality, noise cancelation, Bluetooth, 20 min. Charge, loge battery in case hands free phone, music streaming, listen to music and use hearing aid function at the same time!!!!! Paid with HSA Visa.

Cons: Only 1 set of each ear tip, should have option to get many of the size you choose to use, insurance not excepted.

Crutchfield response on

10 of 13 found this helpful

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