Chat
Contact us
Close contact box
Connect ID #
310 555 744 3
Connect ID #
310 555 744 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

All of our representatives are
currently chatting with other customers.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Samsung QN65Q80T

65" Q80T Smart QLED 4K UHD TV with HDR (2020)

MFR # QN65Q80TAFXZA

Samsung QN65Q80T

Samsung QN65Q80T

65" Q80T Smart QLED 4K UHD TV with HDR (2020)

MFR # QN65Q80TAFXZA

21 reviews
View this product

If 0ne is good, Two is better

Crutchfield customer from Owensboro, KY on 2/9/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I bought first QN49Q80T in 2020 for the family room over the fireplace. It didn't take long to see the difference from a regular 4KHD LED. I knew within a few days that I must have a larger 65" screen for upstairs in my movie room. I waited for the Crutchfield sale to start around Christmas. I waited too long and they sold out. When Crutchfield notified me, that the QN65Q80T was back in stock and still at the same sale price, I ordered it. Simply love the picture and the Super Bowl game was awesome!

Pros: The QLED picture is truly amazing. You will notice little things like the pupils and color of the peoples eyes.

Cons: The Samsung remote requires a learning curve, to know where setting are hiding.

Crutchfield response on

0 of 0 found this helpful

Samsung QN65Q80T

Crutchfield customer from Ithaca, NY on 2/9/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Stunning picture quality and painless set up.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Samsung QN65Q80T

Jeffrey from Morris Plains, NJ on 2/7/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

did my online research and needed a human to speak to answer my final questions. Crutchfield to the rescue~ Super knowledgable team. You can't go wrong with the picture. What's most important is the U.I. It's easy to use, snappy with all the apps we use (hbo max, youtube tv, Disney+ and CBS, no longer need to use the Roku Ultra) and the sound is shockingly good. I happen to like the small form function of the remote.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

5 star!

Crutchfield customer from Hunlock Creek, PA on 12/26/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

I must say, this tv meets all of my expectation! The picture is second to none. Hookup is plug and play. READ USER GUIDE! simple and straightforward, it will eliminate phone calls. My only issue is I had to run for longer bolts for mount from behind on the TV. No biggie.

Pros: Good quality, easy hookup straightforward setup.

Cons: Mounting bolts not included for back of tv...no biggie!

Crutchfield response on

2 of 2 found this helpful

Great set, except for one issue

Frank from MOUNT VERNON on 12/18/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

90% of the time I love this TV. It is very intuitive, recognizing all the devices you have hooked into it. Fast and easy to hook up with your wifi. The picture is bright and beautiful. My only issue is some judder/stutter that randomly appears and then disappears, especially when watching sports on satellite. A quick search of this issue reveals that a lot of people are having the issue and some say Samsung has even acknowledged it and is hoping for a software fix. I've tried all the settings in turning on the motion plus, and judder/stutter settings at all levels as well as completely off. Nothing fixes it entirely. If this one issue can get addressed I would 100% recommend this set.

Pros: Bright, beautiful picture, easy set up

Cons: Judder/Stutter issue

Crutchfield response on

4 of 4 found this helpful

Amazing picture

Crutchfield customer from Calhoun, GA on 12/15/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

It took some experimenting with color controls to get the picture to my satisfaction. It is great! So realistic and some what 3D looking. I have not seen any 4K movies yet but am most anxious to watch one.

Pros: Life like picture.

Cons: Price is still expensive even with Black Friday discounts.

Crutchfield response on

1 of 1 found this helpful

Samsung TV

Crutchfield customer from Sunbury, OH on 12/14/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

The TV arrived on time and was very easy to set up. The picture is great everything is sounds great.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Samsung QN65Q80T

Crutchfield customer from Charlottesville, VA on 12/11/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great TV. Sound and picture are too notch and very easy to set up!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Wow- we made a great choice.

Crutchfield customer from Lewisburg, WV on 12/8/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Wonderful,clear picture. Adapts easily from live TV to streaming. We really can not believe how much better the picture is than our 8 year old Samsung.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Schenectady

William from Schenectady,NY on 12/1/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Just received mine and I love it. No damage to the box or tv,shipping was very quick and easy to track once shipped. Would definitely recommend Crutchfield to family and friends.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Samsung QN65Q80T

Ronald from Temecula, CA on 11/16/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

A very good product excellent quality with very short picture

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Samsung QN65Q80T

Crutchfield customer from Olney, MD on 10/30/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

We bought this 65" Q80T to replace a 2014 Samsung 60" 3D model that we moved to our bedroom. After getting it set up my wife said the picture was much nicer, which is likely due to the quantum dots, HDR and local dimming. Viewing angles are also much better, and low-light scenes are far more discernable with this model, and no banding, which was something we'd just accepted with previous TVs. Apart from a better screen, one of the reasons we chose the Q80T over the Q70T was that it has a center stand rather than legs, which allowed us to place it on top of our large DIY center speaker. The stand isn't as wide as our older Samsung's, but is heavier and feels more stable. I can't comment on either the built in apps or the speakers, as we use a Roku Ultra for source material, and an AVR and DIY speakers for audio. Crutchfield is easy to order from, they kept us informed about delivery, and the delivery service was great. Setup was easy, but as with any large screen it really is a two person lift to set in place.

Pros: Great picture, nice stand

Cons: None that I can think of

Crutchfield response on

6 of 6 found this helpful

Samsung QN65Q80T

Crutchfield customer from Palm Coast, FL on 10/27/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love the tv it was so easy to program. Best tv I ever bought

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Samsung QN65Q80T

Crutchfield customer from Barrington, NH on 10/4/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Provides a really crisp picture. Even when a video is downloaded in HQ format the resulting resolution of the picture is excellent. Great upgrading capability!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Samsung QN65Q80T

Crutchfield customer from Media, PA on 9/21/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very good product so far. Was able to install on wall using old mount kit....Score. Took a lot of time to get properly set up with my Onkyo 7.2 system. But once set up, it seems to be working quite well. Single remote is great. Managing through some Hulu app issues, but all other apps are working well. Oh yeah...and it cost half the price of my old Samsung 1080 tv

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Samsung QN65Q80T

Crutchfield customer from Virginia Beach, VA on 9/21/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

The Q80T is a great tv and I recommend it to all who are seeking a great power packed replacement for their current model.

Pros:

Cons: Non so far.

Crutchfield response on

3 of 3 found this helpful

Samsung QN65Q80T

Crutchfield customer from Sedona, AZ on 9/21/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Excellent picture and features. Easy to set up. Message at the bottom of the home screen continually says "downloading content"; it doesn't affect the performance but is a bit annoying. I contacted Samsung and they are supposed to get back to me. Also, I have been unable to get my fire stick to connect. Other than that,I am very happy with the product and with Crutchfield.

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Great service

Crutchfield customer from Palmetto, FL on 6/3/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very pleased with my new purchase. Arrived on time in great condition. Pleased with my sales person he was extremely helpful with my selection.

Pros: Great product with great service. None

Cons:

Crutchfield response on

3 of 5 found this helpful

Samsung QN65Q80T

Crutchfield customer from Nokesville, VA on 5/26/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great TV, easy setup

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Samsung QN65Q80T

Vincent from DRIPPING SPGS, TX on 4/14/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Super happy with this tv, i haven't had time to figure all the features out yet but the picture and sound are great

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Samsung QN65Q80T

Crutchfield customer from Center Conway, NH on 4/2/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

This TV is performing perfectly so far. The clarity and color are excellent. I had no problems with the setup and mounting of the unit. All the connections are on the TV not in a separate box.

Pros: Ease of setup Quality picture

Cons:

Crutchfield response on

5 of 5 found this helpful

TOP