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Alpine INE-W960

Navigation receiver

Item # 500INEW960

Alpine's INE-W960 navigation receiver doesn't just deliver stellar guidance and fill your vehicle with hard-hitting...

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Alpine's INE-W960 navigation receiver doesn't just deliver stellar guidance and fill your vehicle with hard-hitting...

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Discontinued item
33 questions - 66 answers

Item # 500INEW960

About the Alpine INE-W960

More than just a great-sounding stereo with GPS

Alpine's INE-W960 navigation receiver doesn't just deliver stellar guidance and fill your vehicle with hard-hitting music — it's also a full-featured multimedia marvel, offering first-class in-dash performance at a value-oriented price. You'll find its 6.1" touchscreen display makes a convenient portal to all your music sources, including those discs you've been hanging on to for a while. And you'll have plenty of opportunities to bring your smartphone into the mix, both for communication and for road-friendly app use.

Alpine Authorized Online Dealer

More than just a great-sounding stereo with GPS

Alpine's INE-W960 navigation receiver doesn't just deliver stellar guidance and fill your vehicle with hard-hitting music — it's also a full-featured multimedia marvel, offering first-class in-dash performance at a value-oriented price. You'll find its 6.1" touchscreen display makes a convenient portal to all your music sources, including those discs you've been hanging on to for a while. And you'll have plenty of opportunities to bring your smartphone into the mix, both for communication and for road-friendly app use.

Hit the road with confidence

Alpine's navigation features start with detailed maps for the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands. You'll hear spoken directions with actual street names announced at turns. As you approach your next maneuver, the map automatically zooms to give you a better view. You can even change the display to show 3D terrain views or to incorporate 3D representations of buildings and landmarks. Lane guidance and junction view provide additional assurance for complicated interchanges.

Alpine INE-W960 navigation receiver

Get more mileage from your smartphone

Take control of your phone with the INE-W960's built-in Bluetooth. You can talk through your compatible phone and keep your hands on the wheel. Pairing is convenient, and you can control phone functions through the receiver's display, including accessing your favorite contacts. Alpine's external microphone with noise cancellation lets your callers hear you loud and clear. If you've got music on your smartphone or other Bluetooth device, you can stream it to the receiver wirelessly.

If you've got an iPod or iPhone, you'll enjoy control of the iPod functions through the receiver, including rapid search functions. And it'll even work with the newer iPhone models with Lightning™ connections, except for their video features.

Take Pandora® Internet radio for a ride

Take your Pandora stations with you — run the free Pandora app on your phone and control it from the INEW-960's touchscreen. You can skip tracks, change stations, and thumbs up/thumbs down songs just like you do online. For the iPhone, you'll need a USB or Bluetooth connection; Android phones control Pandora via Bluetooth.

Entertainment options and sonic solutions

If you're a satellite radio fan, you can add SiriusXM reception to this Alpine with an optional tuner and your subscription. You can load up a thumb drive with your favorite digital music files and play them through the INE-W960's rear USB input.

The receiver's 24-bit digital-to-analog converter provides excellent sonic reproduction for all your CDs and digital media sources, while the Time Correction feature lets you focus the stereo image for the driver's seat. Alpine's MediaXpander Pro technology makes your compressed audio sources sound as good as possible. Plus, you can customize the sound for your vehicle, including upholstery type, number of speakers, and speaker locations, for the optimum tuning settings.

Alpine INE-W960 navigation receiver

Want to keep your steering wheel controls?

In most cars, you'll need an adapter to retain those controls with this car stereo. Connect a few wires, then program the adapter for your particular car and radio, and you'll retain the convenience of your steering wheel controls. You'll see the adapters that work with your vehicle when you add this receiver to your cart.

Bluetooth note: Use of this receiver's Bluetooth features will depend upon your phone's Bluetooth capabilities. Learn more in our article explaining Bluetooth profiles.

iPod note: If you're going to use your iPod with this receiver, be sure to check "Details" for specific iPod model compatibility.

READ LESS

Product highlights:

    General Features:
    • DVD/CD receiver with 6.1" touchscreen and AM/FM tuner
    • fits double-DIN (4" tall) dash openings
    • internal amp (18 watts RMS CEA-2006/50 peak x 4 channels)
    • built-in Bluetooth for hands-free calling and audio streaming
    Navigation Features:
    • maps of United States, Canada, Puerto Rico, and the Virgin Islands, plus 7 million points of interest
    • text-to-speech announces actual street names at turns
    • lane guidance and junction view
    • 3D representations of landmarks and buildings
    Smartphone Features: (see Details for info on compatibility with specific smartphones and apps)
    • built-in Pandora control for connected smartphones (iPhone requires USB or Bluetooth connection; Android requires Bluetooth connection)
    • built-in iPod, iPhone, and iPad control
      • iPod: optional Alpine KCU-461iV cable required for full access to audio/video content
    Audio/video Features:
    • plays CDs, DVDs, and USB memory devices (see Details for full capabilities)
    • 24-bit digital-to-analog converter
    • 9-band parametric equalizer
    • Time Correction feature for a stronger stereo image
    • MediaXpander Pro compensates for compressed music sources
    • compatible with Alpine PXA-H800 IMPRINT audio processor and RUX-C800 controller
    Expandability:
    • compatible with SiriusXM satellite radio tuner
    • inputs: rear USB input, rear A/V input, rear camera input
    • outputs: auxiliary output (rear); 6-channel preamp outputs (4-volt front, rear, subwoofer)
    Other Information:

    What's in the box:

    • Navigation receiver w/ 6.1" touchscreen monitor (15A fuse)
    • Sleeve (installed)
    • Trim ring (installed)
    • Wiring harness (in-line 15A fuse and fuse holder)
    • Pre-amp/AV harness
    • Bluetooth microphone (w/ attached 12.5" cable)
    • Visor bracket
    • 5' USB extension cable
    • GPS antenna (w/ attached 11.5' cable)
    • Self-adhesive antenna mounting plate
    • 2 Removal keys
    • 8 Pan-head machine screws (M5x8mm)
    • 6 Countersunk machine screws (M5x8mm)
    • 3 Self-adhesive clips
    • Quick Reference Guide
    • Online Product Registration note
    • HERE Maps Registration Card

    Customer reviews

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    Alpine INE-W960 reviews

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    More details on the Alpine INE-W960

    Stacey B.

    Features & specs

    Expandability
    AUX Input Mini (rear)
    Audio/video Input Mini (rear)
    USB Input Rear
    Backup Camera Input Yes
    Second Camera Input No
    CarPlay No
    Android Auto No
    Siri Control No
    Android Control Yes
    Memory Card Slot USB memory
    Bluetooth Compatible Built-in
    Satellite Radio Ready SiriusXM
    HD Radio No
    Navigation Yes
    iPod Compatibility
    Full size Classic
    Nano 7/6/5/4/3
    Touch 6/5/4/3/2
    iPhone 7+/7/6S+/6S/6+/6/5S/5C/5/4S/4/
    General
    RMS Power (CTA-2006) 18 watts
    RMS Power (Manufacturer) ---
    Peak Output 50 watts
    RMS Power Bandwidth 20-20kHz
    Preamp Outputs 6-channel
    Sub Preamp Outputs Yes
    Switchable Rear Preamp Outputs No
    Video Screen Yes
    Navigation App Compatible (iOS)
    Navigation App Compatible (Android)
    Preamp Voltage 4 volts
    Screen Size 6.1
    Display Color
    Key Button Color White
    EQ Bands 9
    Wireless Remote Optional
    Steering Wheel Control Compatible Adapter required
    Parts Warranty 1 Year
    Labor Warranty 1 Year
    Tuner
    FM Sensitivity 9.3 dBf
    European Tuning No
    Seek/Scan Seek
    Radio Data System Yes
    File Playback
    Music File Playback MP3, WMA, AAC
    High-res Playback N

    Product Research

    Touchscreen & Remote Control
    Onboard Navigation
    Built-in Bluetooth
    iPod/iPhone Integration
    Pandora+SiriusXM+AM/FM Radio
    Disc & USB Playback
    Audio & DSP Section
    Audio/Video Connectivity

    Touchscreen & Remote Control

    6.1" Touchscreen Display: The INE-W960 has a 6.1" WVGA (1.15 million-pixel) touchscreen LCD monitor (with 16:9 aspect ratio) that serves as a video monitor, information display, and system controller. The INE-W960's touchscreen monitor provides a more balanced picture, not over-emphasizing dark or light areas, so movies are seen with greater clarity. All of the graphics are crisp and clean for your viewing pleasure.

    Display Settings: The Alpine INE-W960 offers the following settings to customize the head unit's LCD touchscreen monitor.

    • Background Colors: You can choose from five different background colors for the display; Black, Blue, Red, Green, or Amber.
    • Picture Adjustments: You can also change and save Brightness, Color, and Contrast settings for the touchscreen display monitor.
    • Screen Off: You can also turn the touchscreen completely off at night, if the display is too bright when simply listening to audio and have no need for a monitor display.
    Note: For safety and legal reasons, the Alpine receiver features a video lock-out feature to prevent the driver from viewing a video source while the vehicle is in motion. To watch a video source, the vehicle must be stopped with the parking brake engaged and the ignition in the ACC or ON position. This also includes advanced setup menus.  This also pertains to the receiver's System, Audio, & Navigation Setup Menus.

    Start Up Time: The Alpine INE-W960 has a start up time of approximately 5.7 seconds from Off to the "Attention" screen. Once the "Attention" screen appears, you can tap the "Accept" button on the head unit's touchscreen to go instantly to the Navigation screen or press the "Audio" hard-key to access the Source menu.

    Clock Display: The clock is displayed on each source screen and turns off when the head unit is powered down. Once you have launched and accepted navigation mode, the unit's clock syncs up with the internal navigation system, so it automatically adjusts to your time based on your location. Whether you are in Hawaii or New York, the INE-W960 will adjust and display the appropriate time.

    Remote Control: The Alpine INE-W960 offers compatibility with factory steering wheel controls (adapter sold separately) and supports Alpine's IR wireless remote control (sold separately) for added convenience.

    • Steering Wheel Remote Compatibility: The head unit features an OEM steering wheel remote control input on the rear of the unit that lets you keep your vehicle's factory radio steering wheel remote controls when used with an optional steering wheel audio control adapter (sold separately).
    • Optional Wireless Remote: The Alpine INE-W960 is wireless remote control ready. Simply add on the Alpine RUE-4202 IR remote (500RU4202, sold separately) to make it even easier to control the head unit's basic tuner & disc functions. The remote does not offer navigation control.

    Onboard Navigation

    HERE Map Data: The Alpine INE-W960 offers reliable navigation with preloaded HERE map data of the United States and Canada, including Alaska, Hawaii, Puerto Rico, and the Virgin Islands. The map database provides approximately 7 million points-of-interest (POIs) in various categories throughout the coverage area. The unit's map data is stored on a 4GB internal flash memory (non-removable).

    Note: Car navigation maps are frequently updated. While this database was judged to be as accurate as possible at the time of its release, a map database can never be 100% accurate. Road information that is maintained in the map databases, such as turn restrictions or road names may change over time.

    Future Updates: Visit www.naviextras.com for the latest map & navigation software updates (requires Windows XP or newer).

    GPS Receiver & Antenna: The Alpine INE-W960 features a built-in GPS receiver and includes an external GPS antenna which determines vehicle speed and heading changes, along with longitude and latitude information, to accurately determine vehicle heading and position on the system's digital map. The GPS antenna can be mounted inside or outside of the vehicle.

    Note: The navigation receiver took approximately 20.1 seconds to calculate directions from Virginia to California. It took approximately 12.7 seconds to calculate directions from Virginia to Maryland. These tests were done inside the Crutchfield Lab of the Crutchfield Head Quarters. Results will vary based on length of calculated route and your surrounding area.

    On-Screen Map: As you travel, the INE-W960 guides you to your destination via its on-screen map. The unit's on-screen map shows your vehicle's current position (a blue arrow by default), the recommended route (an orange line), the surrounding map area, and your destination as a checkered flag. The on-screen map shows streets in a way that is similar to how the paper road maps show them. Their width and colors correspond to their importance; you can easily tell a freeway from a small street. Road segments affected by traffic events are displayed with an alternate color on the map, and small symbols above the road show the nature of the event. When navigating a route, the top section of the map screen shows information about the next route event (maneuver) and the next street or the next city/town. Both the type of the event (turn, traffic circle, exiting freeway, etc.) and its distance from the current position are displayed. When approaching a turn, the map screen will zoom in and raise the view angle to let you easily recognize your maneuver at the next junction. If the next turn is at a distance, it will zoom out and lower the view angle to be flat so you can see the road in front of you. Two data fields on the left of the screen shows the distance you need to travel on the route before reaching your final destination and the time needed to reach your final destination of the route based on information available for the remaining segments of the route. You can adjust the following map settings.

    • Map Views (2D/3D): The INE-W960 provides three Map Views, choose from North Up (North is always at the top of the display; this makes it easy to determine your current heading with respect to the map), Heading Up (current direction is always pointing to the top of the display; this makes it easy to see the direction of the next turn on the map), or 3D View (more realistic perspective by tilting the map and displaying it with a horizon line; streets are displayed as you approach them instead of from a birds-eye view). The INE-W960's navigation software supports the following 3D object types.
      • 3D Terrain: 3D terrain map data shows changes in terrain, elevations or depressions in the land when you view the map in 2D, and use it to plot the route map in 3D when you navigate. Hills and mountains are shown in the background of the 3D map.
      • Elevated Roads: Complex intersections and vertically isolated roads (such as overpasses or bridges) are displayed in 3D.
      • 3D Landmarks: Landmarks are 3D artistic or block representations of prominent or well-known objects.
      • 3D Buildings: 3D block representation of full city building data containing actual building size and position on the map.
    • Map Color: The navigation map screen uses different color themes (Day/Night) during the day and during the night for both the map and the menu screen. Daytime colors are similar to paper road maps, and the menus are bright. The night color themes use dark colors for large objects to keep the average brightness of the screen low. You can also set the navigation unit to switch between daytime and night color modes automatically based on the current time and GPS position.

    Highway Driver Assistance: The INE-W960's navigation map offers helpful lane information & signpost guidance, along with junction & tunnel views, plus exit services for highway drivers.

    • Lane Information: When navigation on multilane roads, it is important to take the appropriate lane in order to follow the recommended route. If lane information is available in the map data, the map screen will display the lanes and their directions using small arrows at the bottom of the map. High lighted arrows represent the lanes you need to take.
    • Signposts: Where additional information is available, signposts substitute arrows. Signposts are displayed at the top of the map. The color and style of the signposts are similar to the real ones you can see above the road or by the roadside, They show the available destinations and the number of the road the lane leads to.
    • Junction & Tunnel View: If you are approaching a freeway exit or a complex intersection and the needed information exists, the map is replaced with a 3D view of the junction. The lanes you need to take are displayed with arrows. Signposts can also be present, if information is available. When entering a tunnel, the map is replaced with a generic tunnel image so that surface roads and buildings cannot distract you.
    • Exit Services: The Exit Services function lets you search roadway exits for food, lodging, and rest areas so you are never left guessing what is around the bend. You must be on a major highway or road to use this feature.

    Voice Guidance w/ Text-to-Speech: In addition to graphical on-screen directions and maps, the INE-W960 provides voice guidance and turn-by-turn directions, capable of text-to-speech (TTS), announcing the street names along with the turn directions. With turn-by-turn instructions delivered by Text-to-Speech (TTS) technology, street names, freeway numbers and freeway exit names are announced clearly through your vehicle's audio system. Directions are available in English, Spanish, or French.

    Note: The INE-W960 will mute the audio source, when there is a text-to-speech voice prompt. Once the voice prompt has ended, your audio source's volume will automatically raise to previous setting.

    Where AM I?: The "Where Am I?" screen contains information about the current position (or approximately the last known position if GPS reception is not available) and a button to search for POIs and emergency services nearby.

    Selecting A Destination: The built-in navigation software offers you several ways of choosing your destination.

    • Free-Form Search: A quick way to search for an address, a Place, an Address Book entry, or a History item is to use the free-form search. Simply enter a street address (just the street name or both the street and the house number), the name of a Place, a previous destination or an Address Book entry from this one search screen.
    • Browse Map: Select a location on the map by simply tapping the map.
    • Address: You can find an address by entering the exact address (including house number), the center of a city/town, an intersection, the midpoint of a street, or zip code.
    • Address Book: Save frequented locations in the unit's address book to quickly add as a destination (like your home or office).
    • Places (POI): Select from approximately 7 million Point-of-Interests (POIs); search POIs by name, preset, or category around your current location, destination, route, or specific city.
    • History: Destinations you have set previously appear in the History search.
    • Coordinates: Enter Latitude and Longitude coordinates as your destination.
    Note: Any destination selection method can be entered with or without the parking brake engaged.

    Vehicle Profile: You can create a vehicle profile for your car, truck, or SUV. Enter the following parameters for your vehicle - Fuel Consumption (avg. fuel consumption of your vehicle in city and rural areas), Engine Type (engine and fuel type), Fuel Price (avg. fuel price for travel cost calculation), Max Speed (max speed you travel).

    Route Calculation: The unit's navigation software calculates your route based on the following selections.

    • Vehicle Types: You can select what type of vehicle you are driving, so the navigation unit can determine the best route based on your vehicle type (Car, Truck, Emergency, Bus, or Taxi).
    • Route Methods: You can choose which route method (Fastest, Shortest, Green, or Easy) the navigation unit should use when calculating your route.
      • Fast: Gives a quick route if you can travel at or near the speed limit on all roads. Usually the best selection for fast and normal cars.
      • Short: Gives a route that has the smallest total distance of all possible routes. It can be practical for slow vehicles.
      • Green: Gives a quick and fuel efficient route based on the fuel consumption data given in Route settings. Travel cost and CO2 emission calculations are estimations only. They cannot take elevations, curves and traffic conditions into account.
      • Easy: Results in a route with fewer turns and no difficult maneuvers. With this option, you can make your software to take, for example, the freeway instead of a series of smaller roads or streets.
    • Avoidances: You can tell the navigation unit to avoid certain types of roads along your calculated route, such as Highways, Tolls, Carpool/HOV, Unpaved Roads, and/or Ferries.

    Modifying Your Route: When navigation is already started, there are several ways to modify the active route. Options include:

    • Add Waypoint: If you already have a recommended route and you select a new destination, the unit will ask you whether to start a new route, add a new waypoint (intermediate destination) to the route or append the newly selected destination at the end of the current route.
    • New Starting Position: For normal navigation, all routes are planned from the current position. In order to check future routes, simulate them or see their length in time and distance, you can turn off the GPS receiver. Then you can set the starting point of the route to a different location than the current GPS position.
    • Edit Destination: You can edit the route by modifying the list of destinations. You can add or remove destinations, modify the start position or reorder the list.
    • Cancel Route: You can cancel the active route and delete its destination and all its waypoints.
    • Route Alternatives: To recalculate the active route with a different route planning method, you can modify the unit's Route settings.

    Route Preview: The INE-W960 lets you preview your route's instructions and simulate the drive. The Itinerary page displays turn-by-turn instructions for your entire route and the distance between turns. You can also preview all the route information and simulate travel along a projected route.

    Warnings & Alerts: The INE-W960's navigation software provides the following warnings & alerts.

    • Alert Points: You can save any map location as an alert point (for example a speed camera or a railroad crossing).
    • Speed Limit Warnings: Maps may contain information about the speed limits of the road segments. The navigation head unit is able to warn you if you exceed the current limit. This information may not be available in all areas, or may not be fully correct for all roads in the map. Speed warning can be fine-tuned in Sound and Warning settings.

    Trip Monitor: The navigation system's trip monitor contains useful information about your trip. Trip monitor data can be saved manually when you reach your destination or automatically along your route. Trip monitor data includes; Start/End Time, Avg./Max. Speed, Total/Driving/Stopped Time, Total Distance, and Min./Max. Altitude.

    Automatic Route Recalculation + Detour: The unit will automatically recalculates your route if you stray from the navigation unit's previously calculated route. When you slow down while driving on a motorway, there is a chance that you are in a traffic jam so the software offers you a detour using the next exit. The message shows you distance of the exit and the difference in distance and estimated time compared to the original route.

    Off-Road Navigation: The difference between the on-road and off-road modes is the navigation itself. When you are on the Map screen with an off-road route, your position and heading is not aligned with the nearest road and there is no turn by turn navigation; just a recommended direction. You see a straight line drawn between your current position and the next destination to reach. The Turn Preview field in the top left corner shows an arrow with your bearing and the distance of the next destination.

    Built-in Bluetooth

    Bluetooth Technology: The Alpine INE-W960 features built-in Bluetooth technology (v2.1+EDR). The head unit's built-in Bluetooth allows you to make and receive phone calls wirelessly through the receiver; as well as stream music wirelessly from your smartphone to the head unit. In order to use Bluetooth wireless technology, your phone must also be Bluetooth compatible and be able to interpret certain profiles. This unit is compatible with the following Bluetooth Profiles:

    • Hands-Free Communication: HFP (Hands Free Profile), HSP (Head Set Profile), OPP (Object Push Profile), PBAB (Phone Book Access Profile).
    • Audio Streaming: A2DP (Advanced Audio Distribution Profile), AVRCP (Audio/Video Remote Control Profile).
    Note: Due to the differences in Bluetooth technology, some Bluetooth enabled devices may be incompatible, function improperly, or may not support all features when used with the Alpine INE-W960. Parrot software updates provide support for future phones.

    Secure Simple Pairing: With Secure Simple Pairing (SSP), you can easily pair a Bluetooth enabled phone to the INE-W960 without having to enter pin codes or go through complicated settings (your phone must also support SSP). When your paired Bluetooth device is in close proximity to the receiver, the auto connection function automatically pairs the two units. Up to 3 Bluetooth-compatible devices can be paired to this head unit, but only one device can be used at a time.

    Hands-Free Communication w/ External Mic: The Alpine INE-W960 supports wireless hands-free communication for your Bluetooth enabled mobile phone. Incoming calls are announced by a caller ring tone through your vehicle's speakers (music will be muted) & a Caller ID message across your Alpine head unit's touchscreen display. The INE-W960 allows you to carry on a phone conversation from your Bluetooth enabled mobile phone using the head unit's external microphone and your car audio speakers. During a conversation, you can initiate a transfer of audio between your mobile phone and your car's speakers.

    • Receiving Calls: The Alpine INE-W960 provides several ways to answer your phone calls without picking up your mobile phone.
      • Manual Answer: Manually answer an incoming call by pressing the "Phone" button on your Alpine head unit.
      • Automatic Answer: Set the Alpine head unit to answer the incoming call automatically; when a call is received, it is answered automatically after approximately 5 seconds.
      • Call Waiting: If a second call is received during a current call, you can have the first caller wait momentarily while you take the second call. When you are finished with one call, you can switch to the other.
    • Making Calls: The Alpine INE-W960 provides a variety of functions for placing a phone call without using your mobile phone. The Alpine INE-W960 features full phone book access, call history, voice dialing, and redial with compatible phones.
      • Voice Dialing: If you have a voice-dial capable phone, you can dial a phone contact by simply speaking the name of your contact or the telephone number.
      • Phone Number Entry: Allows you to directly dial a phone number up to 31 digits from the head unit's touchscreen.
      • Phonebook (with ABC search): Up to 1,000 entries (5 telephone numbers for each name) can be downloaded from your compatible mobile phone. You can select the first 3 call letters (ABC) to search for a desired name in your phonebook.
      • Shortcut Dialing: You can assign up to 4 phone numbers for one-touch dialing to make a call easily.
      • Call History: The previously dialed, received, or missed numbers (20 each) can be retrieved and dialed from memory.
      • Redial: Quickly redial the last number dialed.
    Note: All Bluetooth phone functions are available with or without the parking brake engaged.

    Audio Streaming (w/ Advanced Music Navigation): The Alpine INE-W960 can stream music from your Bluetooth-enabled mobile device (such as your iPhone or Android smartphone). Not only can it control & stream your music through Bluetooth, it can process your music using its built-in DSP to ensure you get the best sound. In addition to basic playback functions (Play/Pause, FF/RW, Skip, Random/Repeat), the INE-W960 provides a Search List of your stored music by Playlist, Artist, Album, Song, etc.. AVRCP 1.4 phones only; which includes Android 4.0+ and iPhone 5.0+). The head unit will also display your stored music's song information; such as Artist name & Song/Album title. The INE-W960 even supports audio streaming of music apps on your Bluetooth-enabled smartphone with song/artist information and limited control (continue to use your Bluetooth enabled smartphone to control advanced music app navigation).

    Note: When an incoming call or outgoing call is in progress from your Bluetooth enabled mobile phone, audio streaming will be paused so you can take your call. Once the call is finished, your streaming music will resume.

    Bluetooth Adjustments: You can emphasize or weaken the volume level of the phone caller, the ring tone, and the microphone input to fit your own preference. You can also select which car speaker outputs the audio from your Bluetooth-enabled mobile phone/device. You can select All, Front-Left, Front-Right, or Front-Left/Right.

    iPod/iPhone Integration

    iPod/iPhone Connectivity: The Alpine navigation head unit supports direct connection of your Lightning or 30-pin iPod/iPhone through its rear-panel USB port. The INE-W960 supports audio playback, music navigation, information display, and charging of select Apple devices. The Alpine INE-W960's USB connection allows your iPod/iPhone's music library to be loaded instantly to the Alpine head unit and sound quality to be maximized through the head unit's 24-bit D/A converter (bypassing iPod/iPhone DAC), allowing for a Signal to Noise ratio up to 100dB. 

    • Lightning Connector: If you have a newer iPod/iPhone with the Lightning-connector, you can use Alpine's KCU-471i cable (500KCU471I, sold separately) or the Lightning-to-USB cable that came with your Apple device to connect your iPod/iPhone to the Alpine INE-W960.
    • 30-Pin Dock Connector: If you have an older iPod/iPhone with the 30-pin connector, you can use Alpine's dock connector-to-USB cable (500KCU445I, sold separately) or the dock connector-to-USB cable that comes with your Apple device to connect your iPod/iPhone to the INE-W960.

    Note: Video playback is not supported. Access to your iPhone's downloaded applications will depend on the availability of a cellular and/or WiFi network for purposes of allowing your iPhone to connect to the Internet.

    iPod/iPhone Operation: In addition to audio playback, the Alpine INE-W960 supports music browsing and playback control, song/artist information with album art, and battery charging of your compatible Apple device.

    • Head Unit Control: You can control your connected iPod/iPhone from the head unit's touchscreen. The Alpine INE-W960 lets you navigate your iPod/iPhone's music library by Playlist, Artist, Album, Song, Genre, Composer, Podcast, or Audiobook. You can then search each category alphabetically (A-Z). The head unit also offers three Shuffle playback functions (All/Album/Category) and Repeat playback function (song). In addition, you can control basic playback functions (such as Play/Pause, FF/RW, Previous/Next Track) of select movie and video apps. Not all apps will be compatible. Older iPod/iPhone device's will be locked during connection, but Apple devices w/ iOS 6.0+ will stay unlocked.
    • Music Information: The Alpine in-dash navigation receiver will display your iPod/iPhone's stored music file information; such as Track number, Elapsed playing time, Artist name, Song/Album title, as well as Album Art. The unit will also display song/artist information and station identification from select music apps.
    • 1A Charging: The head unit's USB connection provides 1A of current to power and charge your connected iPod/iPhone when your vehicle's ignition switch is set to the 'ACC' or 'On' position (if your iPod/iPhone has no initial battery charge, then the unit will not recognize it).

    Apple Device Compatibility Chart: The Alpine INE-W960 is "Made for iPod/iPhone" compatible and supports the following iPod/iPhone model features (as of 3/14/2017):

    10.2.1
    Apple Device Generation Tested Version Media Type Control Type Display Type Bluetooth Charge
    Audio Video Head Unit iPod/iPhone Pandora Album Art Song/Artist Text Track Info Phone Audio Siri
    iPhone
    3G 4.2.1 Y N Y N N Y Y Y Y Y N Y
    3GS 5.1.1 Y N Y N N Y Y Y Y Y N Y
    4 7.1.2 Y N Y Y N Y Y Y Y Y N Y
    4S 9.3.5 Y N Y Y Y Y Y Y Y Y Y Y
    SE 10.2.1 Y N Y Y Y Y Y Y Y Y Y Y
    5/5C/5S 10.2.1 Y N Y Y Y Y Y Y Y Y Y Y
    6/6+/6S/6S+ 10.2.1 Y N Y Y Y Y Y Y Y Y Y Y
    7/7+ 10.2.1 Y N Y Y Y Y Y Y Y Y Y Y
    touch
    2nd 4.2.1 Y N Y N N Y Y Y N Y N Y
    3rd 5.1.1 Y N Y N N Y Y Y N Y N Y
    4th 6.1.6 Y N Y Y N Y Y Y N Y N Y
    5th 10.2.1 Y N Y Y Y Y Y Y Y Y Y Y
    6th 10.2.1 Y N Y Y N Y Y Y N Y Y Y
    nano
    3rd 1.1.3 Y N Y N N Y Y Y N N N Y
    4th 1.0.4 Y N Y N N Y Y Y N N N Y
    5th 1.0.2 Y N Y N N Y Y Y N N N Y
    6th 1.2 PC Y N Y N N Y Y Y N N N Y
    7th 1.02 PC Y N Y N N Y Y Y N Y N Y
    classic 80GB 1.1.2 Y N Y N N Y Y Y N N N Y
    120GB 2.0.1 Y N Y N N Y Y Y N N N Y
    160GB 2.0.4 Y N Y N N Y Y Y N N N Y
    Note: Apple iPod/iPhone software updates may change functionality results. If you download a newer software version, you may need to reset the head unit and your iPod/iPhone to regain functionality. If this doesn't work, you may need to wait until a newer software update is available.

    Pandora+SiriusXM+AM/FM Radio

    Pandora Internet Radio App (for iPhone & Android): The free Pandora App (for Apple iOS 9.0+ and Android OS 4.0+) lets you play music from the Pandora music service through the Alpine INE-W960 using your USB-connected Apple iPhone or Bluetooth paired Android smartphone. Your Apple iPhone must be connected to the INE-W960 via the appropriate Alpine iPod connector cable (500KCU471I or  500KCU445I; both sold separately) or the Dock-/Lightning-cable that came with your iPhone. Your Android smartphone must support A2DP/AVRCP/SPP Bluetooth profiles and be paired with the Alpine receiver. Your iPhone or  Android smartphone will also need an active Data Plan account with connection to the Internet via 4G (LTE), 3G, EDGE, or WiFi. The INE-W960 provides control over the Pandora music service and displays Artist, Album, and Song information.

    • Station List: You can select Pandora stations from your Station List by date or alphabetically (A-Z).
    • New Station: Based on a currently playing track or artist, you can create a new station and save it to your Pandora account.
    • QuickMix: QuickMix allows you to listen to songs played on one or more Pandora stations in your Station List randomly. You will need to edit your QuickMix station selections on the phone before connection.
    • Skip Songs: You can skip song tracks within a station. You cannot skip back to a previous song. Pandora limits the number of skips allowed.
    • Thumbs Up/Down: You can give songs a thumbs up or thumbs down to help Pandora personalize stations to suit your preferences.
    • Bookmarking: The song or artist currently being played can be bookmarked & stored in your Pandora account.
    Note: Access to these online service will depend on the availability of a cellular and/or WiFi network for purposes of allowing your iPhone or Android smartphone to connect to the Internet. Pandora is not supported in Canada and only available in the United States.

    SiriusXM Ready: The Alpine INE-W960 is SiriusXM-Ready and compatible with the SiriusXM Connect Vehicle Tuner (220SXV300, sold separately). The SiriusXM Connect Vehicle Tuner supports SiriusXM programming with access to 175+ SiriusXM channels via subscription; check out the most popular SiriusXM subscription packages here. Additional features of the SiriusXM Connect tuner include:

    • Song/Artist Info: Displayed information such as Channel Name, Channel Logo, Artist Name, & Song Title can be viewed on the head unit's LCD
    • Category & Direct Search: You can search for SiriusXM programming content by Channel (all channels), Music (your saved artists/songs), Games (your saved sport teams), and Featured (recommended stations).  You can also directly select a channel number from the head unit's touchscreen numeric keypad.
    • 18 Presets + Jump: The Alpine head unit feature 3 Satellite Radio preset bands. You can store 6 SiriusXM stations to each preset band (a total of 18). The Jump feature lets you store your absolute favorite channel so you can jump to it with the press of a dedicated button and then jump back to the previous channel.
    • Instant Replay: The INE-W960 supports the SiriusXM Instant Replay function, so you can pause, rewind, and replay up to 30 minutes of live content from the current channel. Listen to your favorite programming over again.
    • Tune Start/Tune Scan: Use Tune Start to play music content from its beginning on programmed preset stations. Now you'll be able to enjoy the full song rather than hearing what's left from its current live playback position. Tune Scan lets you scan through all the songs you missed from your current band of preset channels.
    • Song/Artist/Game Alerts: With Song/Artist Alert you can get notified when your favorite songs or artists are being broadcast on any SiriusXM station. With the push of a button, you can jump right to that broadcast and catch the songs you want to listen to. GameAlert will display an on-screen message if your favorite teams' games are being broadcast. Jump to that station with the push of a button so you can listen to the game play by play. You can also get the latest score updates while you are listening to other stations.
    • Parental Lock: This function restricts the listening of channels for children of certain age levels and is protected by a 4-digit "lock-code".
    Note: A separate SiriusXM Satellite Radio subscription is required (operates on the XM Network). However, you can easily add this SiriusXM tuner to an existing Sirius or XM account for a Multi-Radio Discount Plan.

    RDS AM/FM Tuner: The Alpine INE-W960 features a built-in AM/FM tuner with manual, seek, and preset tuning. The Radio Data System (RDS) feature displays radio broadcast information such as artist & track information when listening to compatible AM/FM stations. The built-in tuner provides 12 FM and 6 AM preset stations. Stations can be preset manually or automatically. Local seek tuning lets you tune in only those radio stations with sufficiently strong signals for good reception. Distance seek tuning allows both strong and weak stations to be tuned.

    Disc & USB Playback

    Compatible Discs: The Alpine INE-W960 will play back DVD Video, DVD-R/RW, DVD+R/RW, CD, and CD-R/RW discs (12cm only). It will also support two-layer DVD discs. This unit can play MP3/WMA/AAC music files and DivX video files recorded onto CD-R/RW, DVD-R/RW, or DVD+R/RW discs. The unit has a front-loading disc-slot to make loading your disc easier because there is no panel to slide or fold-down.

    • Off Insert/Eject + Auto Reload: A DVD/CD disc can be inserted or ejected with the power off. When a disc is inserted with the power off, the unit will automatically power up and begin playback. When a disc is ejected and left sticking out of the disc slot for 20 seconds, the unit automatically reloads the CD to protect if from damage.
    • Parental Lock: Parental Lock allows you to restrict the playback of DVDs that are unsuitable for younger viewers. You can select a parental lock rating from 1-8, which is protected by a 4-digit password.
    • Angle Mounting: For proper disc playback, Alpine recommends mounting the INE-W960 no more that 30° above horizontal.

    Rear-Panel USB Port: The head unit's rear-panel USB (type-A) port allows you to connect a USB Mass Storage Class (MSC) device, such as select portable digital audio players or USB thumbdrives. A 5' USB extension cable is included. The USB port enables audio/video playback & control of MP3/WMA/AAC music files and DivX video files stored on your portable USB MSC device through the Alpine INE-W960. USB portable audio players that can be charged via USB will be charged when plugged into the navigation receiver's USB port (max. 1A), and the vehicle's ignition switch is set to ACC or On. The USB port is also used to update the head unit's software, via downloadable software & map updates from the Alpine website.

    Note: This head unit's USB port does not support Android devices.

    Media File Playback: The Alpine INE-W960 supports the following types of MP3/WMA/AAC music files and DivX video files recorded onto disc or loaded onto a USB device.

    Media Type Disc (CD-R/RW, DVD-R/RW, DVD+R/RW) USB (MSC)
    File System ISO 9660 Level 1/2 or Joliet FAT 16/32
    Playable File Types Audio MP3: bit rate of 8-320kbps; sampling rate of 8-48kHz
    WMA: bit rate of 64-256kbps; sampling rate of 32-48kHz
    AAC: bit rate of 32-384kbps; sampling rate of 16-96kHz
    MP3: bit rate of 8-320kbps; sampling rate of 8-48kHz
    WMA: bit rate of 5-384kbps; sampling rate of 8-48kHz
    AAC: bit rate of 48-238kbps; sampling rate of 8-48kHz
    Video DivX (versions 3/4/5/6): optimum resolution of 96-720 (h) x 96-576 (v)
    Max # of Files/Folders 2,000 files/200 folders 1,000 files/folders
    Tags  ID3 tags (v1, v2), WMA tags, AAC tags

    Playback Modes: The Alpine INE-W960 offers various playback modes for disc and USB playback.

    • Pre-stop Function: When the Pre-stop function is used, the position at which playback is stopped is stored in the memory, and playback resumes from that position.
    • Repeat: Select between three modes; File (repeats playback of current track/file/chapter), Group (repeats only files in current folder), All (repeats all tracks/files).
    • Random (MIX): Select between two modes: All (all tracks/files on disc are played in random order), Group (only files in current folder are played back in random order).
    • Slow Motion Playback: When a DVD is in the pause mode, you may move forward through the program being played one step (frame) at a time or in slow motion (1/16 or 1/2 speed), forward or backward. No audio is played during slow motion playback.

    Search Modes: The Alpine INE-W960 offers various search modes for disc and USB playback.

    • Text/File/Folder Quick Search: When you are playing a disc with CD Text, ID3, AAC, or WMA tags, you can easily search for a track, file, or folder by its title. Once you have activated the search mode, you can use the touchscreen to quickly scan through the titles to locate the desired track. For discs without CD Text, ID3, AAC, or WMA tags, searches are made using the track numbers associated with each song.
    • Direct Search: Use this function to move directly to the beginning of the a chapter or track on a disc.
    • Skip (Next/Previous): During playback you can skip to the next or previous track, title, or chapter.
    • Fast-Forward/Fast-Reverse: You can view a DVD in various speeds in either direction by touching and holding the fast-forward or fast-reverse button on the touch screen. You can select from 2x, 4x, or 8x, speeds.
    • Frame-by-Frame: You can advance the motion picture by one frame at a time. No sound is output during forward frame-by-frame playback. You cannot execute reverse frame-by-frame playback.

    Audio & DSP Section

    24-Bit DAC: The Alpine INE-W960 utilizes a Burr-Brown 24-bit Digital to Analog Converter to ensure accurate audio reproduction.

    CEA-2006 Compliant: The specifications given by Alpine for the built-in amplifier comply with the CEA-2006 mobile amplifier power testing and measurement standards from the CEA (Consumer Electronics Association). All manufacturers who comply with the standard can display the CEA-2006 logo on their product.

    • CEA-2006 Power Rating: 18 watts x 4 channels (at 4 ohms, 20-20kHz, 1% THD)
    • Max Power Output: 50 watts x 4 channels
    Note: Add the KTP-445A (500KTP445A, sold separately) Head Unit Power Pack to deliver 45 watts x 4-channel RMS of power. The KTP-445A is compact enough to install behind the Alpine receiver. It plugs in-line with the head unit's wiring harness, so you don't even need additional wires.

    6ch/4V Preouts with Subwoofer Output Control: The INE-W960 has three sets of 4-Volt RCA pre-outs (Front/Rear/Sub) for connection of external amplifiers. The unit's front and rear preamp output can be faded (front/rear), while the subwoofer preamp output is non-fading. The subwoofer output level can be adjusted independently from the main volume setting (0-15); so even at low volume settings the subwoofer is still audible. The subwoofer output phase can be set to Normal (0°) or Reverse (180°).

    High-Pass & Low-Pass Crossovers: This unit is equipped with active high-pass and low-pass crossovers which limit the frequencies delivered to the speaker and line-level outputs. Each speaker channel is controlled independently, so each speaker pair can be driven by the frequencies for which have they been optimally designed. The crossover adjusts the HFP (high pass filter) or LPF (low pass filter) frequency point of each speaker pair, and also the slope (how fast the filter rolls off the highs or lows).

    • High Pass Filter: The Alpine head unit is equipped with a high-pass filter for its speaker-level output and front/rear-channel preamp outputs. You can set the unit's high-pass filter center frequency point to 20Hz, 25Hz, 31.5Hz, 40Hz, 50Hz, 63Hz, 80Hz, 100Hz, 125Hz, 160Hz, 200Hz, or Off (through). The slope of the high pass filter can be set to 6, 12, 18, or 24 dB/oct.
    • Low Pass Filter: The unit's subwoofer output low-pass filter can be set to 20Hz, 25Hz, 31.5Hz, 40Hz, 50Hz, 63Hz, 80Hz, 100Hz, 125Hz, 160Hz, 200Hz, or Off (through). The slope of the low pass filter can be set to 6, 12, 18, or 24 dB/oct.

    i-Personalize Setup: Tailor your vehicle's sound setting parameters through the INE-W960's built-in i-Personalize feature. Choose your vehicle type, upholstery type, number of speakers, and speaker locations; and the INE-W960 will calculate and apply the optimal sound settings for your vehicle.

    • Vehicle Type: Sedan, Couple, Hatchback, Mini Van, Small SUV, Large SUV, 2DR Truck, 4DR Truck.
    • Listening Position: Driver seat or All seats
    • Front Speaker Size: Small (3-4"), Medium (5-6.5"), Large (6x9")
    • Tweeter: Yes or No
    • Rear Speaker Position: Rear Deck or Rear Door panel
    • Subwoofer: Yes or No
    • Car Seat Material: Leather, Fabric, Half Leather (seats are both made of leather and fabric).
    Note: An online version of i-Personalize is available for even more detailed time-correction and sound tuning. Once your adjustments are made online, you can download the parameters to a USB drive and transfer the settings to the INE-W960.

    Built-in Equalizer: The Alpine navigation receiver is equipped with a Preset EQ, a 9-Band Parametric EQ, and Alpine's very own Bass Engine SQ.

    • Equalizer Presets: 10 typical equalizer settings are preset at the factory for a variety of music source material. Choose from Flat, Pop, Rock, News, Jazz, Electronic, Hip Hop, Easy Listening, Country, and Classical.
    • 9-Band Parametric EQ: You can create three Custom EQ presets by adjusting the head unit's 9-Band Parametric Equalizer to create a response curve more appealing to your personal taste. Band 1 (20Hz-100Hz), Band 2 (63Hz-325Hz), Band 3 (125Hz-500Hz), Band 4 (250Hz-1kHz), Band 5 (500Hz-2kHz), Band 6 (1kHz-4kHz), Band 7 (2kHz-7.2kHz), Band 8 (5.8 kHz-12kHz), Band 9 (9kHz-20kHz). Bandwidth Q (1, 2, or 3). Levels (-7 to + 7).
    • Bass Engine SQ: Alpine's Bass Engine SQ optimizes the sound for all speakers in the vehicle according to the music genre and mood for well-balanced and effective bass sound. Select from six Bass Engine SQ Types - Standard (Natural low-pitched sound), Punch (boosted bass sound), Rich (rich low-pitch sound), Mid Bass (emphasizes presence of upper bass), Low Bass (emphasizes presences lower bass), and Off (bypasses Bass Engine SQ).

    Audio Enhancements: The INE-W960 provides Time Correction, Media Xpander Pro, and Source Volume Level to enhance your listening experience in the vehicle.

    • Time Correction: This unit is able to delay the audio signal to the speakers closest to the listener with its built-in Time Correction feature. This effectively creates a perception of increased distance for those speakers. Time Correction allows the listener to be placed at an equal distance between the left and right speakers for optimum staging. You can adjust the distance (0-336.6cm) or time delay (0.0-9.9msec) of each speaker and subwoofer to the listener.
    • Media Xpander Pro: Alpine's exclusive Media Xpander Pro is engineered to bring out the musical details lost in compressed media, and it is adjustable per source to get the most out of your digital audio media. The Media Expander Pro makes vocals or instruments sound distinct regardless of the music source. The FM radio, CD, USB memory, iPhone/iPod, and Bluetooth Audio will be able to reproduce the music more clearly even in vehicles with a lot of road noise.
    • Source Volume Level: The output level (+/-14dB) of each source can be individually adjusted. For example, if the Tuner level sounds lower than CD, its output can be adjusted without affecting the other sources.

    Alpine's TuneIt App: The Alpine TuneIt app (for Apple iOS 7.1+ and Android OS 4.0+) is an easy-to-use sound-tuning app that also offers Facebook notifications. Simply download this free app onto your compatible Apple iPhone or Android smartphone to create a user profile about your vehicle and sound system. Your iPhone must be connected to the Alpine receiver via the appropriate Alpine iPod connector cable (500KCU445I or 500KCU471I; both sold separately) or the Dock-/Lightning-cable that came with your iPhone. Your Android smartphone must support A2DP/AVRCP/SPP Bluetooth profiles and be paired with the Alpine receiver. Your iPhone or Android smartphone will also need an active Data Plan account with connection to the Internet via 4G (LTE), 3G, EDGE, or WiFi.

    • Sound Tuning: The Alpine TuneIt app turns your iPhone or Android smartphone into a sound tuning interface for the Alpine receiver. Follow the simple graphical instructions on your phone to adjust sound settings for your specific vehicle or choose from pre-made settings in the database. Settings that can be adjusted include Parametric EQ, Bass Engine SQ, Crossover, and Media Xpander. As you change settings on your smartphone, you will hear the results, so you can customize the sound to exactly how you want it. You can make and save up to 100 different sound settings in your account, which is helpful if you want various settings to use for specific types of music. After tuning your system, upload your settings to the Alpine Cloud Server to share them with other Alpine fans. You can also check out other user's settings and rate them. The more active you are, the higher your profile status progresses within the app.
    • Facebook Notifications: The Alpine TuneIt app also keeps you in touch with your Facebook friends. When you receive a notification, you will get a visual alert on the smartphone and the head unit, plus a sound alert through your car speakers. The visual notification includes the Facebook icon and the sender's name, with the profile picture shown on the phone. You are then able to listen to the notification via TTS (Text-to-Speech) through the head unit and your vehicle's speaker. You can even "Like" the notification from the head unit's front-panel controls. In order to receive Facebook notifications on the head unit, the Alpine TuneIt app must be the active app on your smartphone.

    Note: Access to the Alpine TuneIt app will depend on the availability of a cellular and/or WiFi network for purposes of allowing your iPhone or Android smartphone to connect to the Internet. You will also need to turn on the GPS function of your phone.

    Beep Guide: This function will give audible feedback with varying tones depending upon the button pressed. The volume of this feature can be set from 0-7.

    Audio/Video Connectivity

    Audio/Video Input: The INE-W960 is fitted with one rear-panel AV minijack (3.5mm) input to connect an external AV source.

    Video Out: A single RCA composite video-output jack allows you to an add external monitor such as rear headrest monitor (sold separately). The video output will display whatever video signal that is being displayed on the head unit's touchscreen monitor.

    Rear Camera Input: The unit features a composite video input for connecting an optional rear view camera (such as the 500HCEC125, sold separately). The rear-view camera function helps you to see behind your vehicle and provides on-screen guidelines to assist you when backing up your vehicle. If a rear-view camera is connected, you should also connect the unit's reverse lead wire (Orange/white) to your vehicle's back-up lamp circuit. When properly connected, the image from the rear-view camera automatically appears on the monitor when the vehicle is shifted into reverse. Automatic video switching takes approximately 1.0 seconds.

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    Customer Q&A

    Q
    Crutchfield asked: Why did you buy this?
    A
    I had an Alpine in my other truck, loved it, so now my new truck is getting one as well. [ Patrick  Apr 05, 2017 ]
    A
    Had all the features I want [ Jay  Apr 03, 2017 ]
    A
    affordable navigation radio [ Matthew  Apr 02, 2017 ]
    A
    Had alpine the past,never disappointed. [ chris  Mar 27, 2017 ]
    A
    Great reviews!!!! [ Adrian  Mar 23, 2017 ]
    A
    Decently priced receiver with Navigation and bluetooth. [ Alex  Mar 20, 2017 ]
    A
    Always been a fan of the Alpine head units, EQ, and amps... This is for my wife's vehicle and she didn't like the idea of having buttons after finally becoming accustomed to a touch screen. [ Graig  Mar 18, 2017 ]
    A
    I want to complete my car audio with all Alpine products. [ Xcessdj  Mar 07, 2017 ]
    A
    Alpine head units are top in sound quality and customizable settings. [ John  Mar 02, 2017 ]
    A
    Love the look everything I wanted [ Charmaine  Feb 27, 2017 ]
    A
    The features and reviews [ Robert  Feb 23, 2017 ]
    A
    Already have one... It died in less than 24 months... [ Daniel  Feb 10, 2017 ]
    A
    The reviews were great, not only does it provide navigation, it also gives you absolute control over your audio system, plus it looks boss. [ Trevor  Feb 09, 2017 ]
    A
    Seems like a great deck, will review after it is installed. [ Hardt  Jan 23, 2017 ]
    A
    One word, Alpine! I have owned and installed a lot of different models from Alpine and have never been disappointed. The straight upgrade is always better than typical factory and I usually pair an Alpine head-unit with their 4 channel PowerPack to add more power. The hands free options are great to keep your eyes on the road. Looking forward to having navigation and rear camera on my latest build :-) [ Daryl  Dec 21, 2016 ]
    A
    Alpine has the best sound quality out of the competition. The Alpine stereos are not the best at streaming music from your smart phone but they are the best where the rubber meets the road. This stereo is for my sons Chevy Tahoe and it will be connected to a Nakamichi EC302 electronic crossover so it will be a fully active system. Alpine units are so clean and they do have their own active onboard crossover so you can fine tune the music with a fine tooth comb. Great stereo's. [ MARK  Dec 19, 2016 ]
    A
    Reviews were great. The unit I have now OttoNavi is having issues. Won't go back to radio unless I disable the Bluetooth after the call. To update the maps I need to contact OttoNavi, who also had a user data failure, so I need to prove I bought the unit from them. Reception not working well especially AM radio. [ Eric  Dec 09, 2016 ]
    A
    heard mostly good reviews about this head unit and some negative ones too but hopefully i am very satisfied with it, anything is better than the stock sound in my rubicon. [ David  Dec 05, 2016 ]
    A
    They are good radio [ Gary  May 20, 2016 ]
    A
    good radio [ EDWARD  Apr 02, 2016 ]
    A
    its the best on tv [ rarael  Dec 30, 2015 ]
    A
    I like Alpine products and features. Reviews were favorable. [ Mike  Dec 17, 2015 ]
    A
    Well, Alpine sound, but mostly because it has buttons on the screen I can play with when I'm bored, oh and the iPod stuff totally because of my iPod/iPhone. [ Rob  Dec 13, 2015 ]
    A
    Alpine makes the best products [ carl  Dec 04, 2015 ]
    SHOW MORESHOW LESS

    33 questions already asked

    Q
    Is anyone having an issue with navigation screen not showing? Worked this morning and now it doesn't
    [ Garrett  Apr 08, 2017 ]
    1 answer
    A
    Tech Support is included with your purchase from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings/connections on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website.
    [ Kenny  Apr 08, 2017 ]  Staff
    Q
    Is it dimmable and can it work with a factory back up camera that is hooked into the rear view mirror?
    [ Tyler  Apr 04, 2017 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Kenny  Apr 05, 2017 ]  Staff
    Q
    Will this unit play Spotify with an iPhone paired through Bluetooth?
    [ Austin  Mar 07, 2017 ]
    2 answers
    A
    Yes
    [ johnny  Mar 09, 2017 ]
    A
    Yes it will.
    [ Ryan  Mar 09, 2017 ]
    Q
    WILL THE WHEEL CONTROLLERS WORK WITH THIS? I HAVE A LEGACY 2014
    [ NIKO22  Mar 07, 2017 ]
    1 answer
    A
    The ability to retain steering wheel controls with aftermarket receivers will be determined by the receiver you are using and the vehicle you have. For full information on this type of integration (including the parts you will need) please contact an Advisor by phone (1-800-324-9695) or online chat.
    [ Kenny  Mar 07, 2017 ]  Staff
    Q
    Will this work with iphone 7 plus?
    [ Jeff  Feb 17, 2017 ]
    4 answers
    A
    assuming the new iphone has bluetooth connection ability, it should pair with this radio via bluetooth no issues.
    [ Kevin  Feb 18, 2017 ]
    A
    Yes it does.
    [ SCOTT A  Feb 18, 2017 ]
    A
    Yeah it will work but you have to wait a while for all your songs to get loaded into the receiver so you can scroll and be able to hear them.
    [ ARTURO  Feb 18, 2017 ]
    A
    I have an iPhone 6+ and it works
    [ carl  Feb 18, 2017 ]
    Q
    I have a 2013 Ford F-150 with Sync. Will this system read text out loud, like the factory unit does, if I use the iDataLink connector?
    [ Shawn  Feb 01, 2017 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see how this integrates. If it does not, then they will also be able to discuss other options with you.
    [ Kenny  Feb 01, 2017 ]  Staff
    Q
    I have a 2013 Ram 1500 crew cab With the backup camera in the tailgate just wondering if this would be a good choice for my truck and will the stereo work with the backup camera I already have and what all functions will I loose ?
    [ Justin  Jan 13, 2017 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Kenny  Jan 17, 2017 ]  Staff
    Q
    what is wrong when the set up icon in the upper right corner does not response?
    [ tyrone  Dec 22, 2016 ]
    2 answers
    A
    It's a safety feature. Push the parking brake in, release it, then put it in again. You do the same process for DVDs
    [ Michael  Dec 22, 2016 ]
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.
    [ Krissy  Dec 22, 2016 ]  Staff
    Q
    I have a 2011 Hyundai Tucsan that has a iPod plug in that's external from the unit. When installing the new unit wil it still work?
    [ marty  Dec 11, 2016 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Kenny  Dec 12, 2016 ]  Staff
    Q
    how do i set contact in the order in which it appears in my phone?
    [ Gabriel  Nov 10, 2016 ]
    1 answer
    A
    The Alpine INE-W960 will download your phonebook via Bluetooth so that up to 1,000 entries (5 telephone numbers for each name) can be accessed from the touchscreen unit. You can select the first 3 call letters (ABC) to search for a desired name in your phonebook; and assign up to 4 phone numbers for one-touch dialing to make a call easily. If you would like to discuss further, feel free to contact an Advisor directly by phone (1-800-324-9695) or online chat. I hope that helps!
    [ Larry  Nov 11, 2016 ]  Staff
    Q
    time on radio keeps going off?
    [ George  Nov 05, 2016 ]
    1 answer
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.
    [ Kenny  Nov 05, 2016 ]  Staff
    Q
    I purchased this unit. It's fine except that with USB as a source, it fades in the volume on every file. That is, the volume starts a few decibels low and increases over the first few seconds. It's annoying at best. It only does this with USB, no other source. The same file played via bluetooth is played normally. I can't find a setting to change this. Any ideas, or is the unit defective?
    [ balumnia  Sep 13, 2016 ]
    1 answer
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.
    [ Krissy  Sep 14, 2016 ]  Staff
    Q
    How do i get the navi to work its seems like i alwasys get lost in trying to make it work i dont know how to put in the place a want to go to?
    [ Ramon  Sep 13, 2016 ]
    3 answers
    A
    I usually hit the a key buttom left scroll down hit enter then I hit what looks like 3 square that sets the destination
    [ Jose  Sep 14, 2016 ]
    A
    Press the navigation button then hit accept then hit the red button in the lower-left corner with the four white squares in it then push find address. Then type in the address you're looking for. After you're done punching in all the information hit Go and you should be all set
    [ Ryan  Sep 13, 2016 ]
    A
    This is ok
    [ JOSE DAVID  Sep 13, 2016 ]
    Q
    With this unit, are you able to use the navi while the music is playing? Some other units are one or the other. Thanks!
    [ Danijela  Sep 08, 2016 ]
    6 answers
    A
    Yes you can!! Unit works awesome, great for music, nav, and back up camera. Have not watched a movie on it yet, but all functions work simultaneously with no problems!!!
    [ Jeffrey  Sep 11, 2016 ]
    A
    Yes, when a turn comes up it decreases the music volume for the navigtion voice then back to music.
    [ Kevin  Sep 10, 2016 ]
    A
    Yes, you can use navigation while listening to cd, radio, or even during a Bluetooth call. It will mute the sound down a bit to give the voice turn by turn directions. Best radio navigation unit I've ever used.
    [ TIMOTHY  Sep 10, 2016 ]
    A
    yes the nav works while any music source is playing.
    [ johnny  Sep 09, 2016 ]
    A
    Yes you can......my wife loves this unit.
    [ Travis  Sep 09, 2016 ]
    A
    Yes you can use it but you will still here the turn by turn navigation voice.
    [ ARTURO  Sep 09, 2016 ]
    Q
    Will the factory steering wheel controls work? I have a 2016 Ford F-250 XLT
    [ Charles  Aug 27, 2016 ]
    1 answer
    A
    The ability to retain steering wheel controls with aftermarket receivers will be determined by the receiver you are using and the vehicle you have. For full information on this type of integration (including the parts you will need) please contact an Advisor by phone (1-800-324-9695) or online chat.
    [ Kenny  Aug 27, 2016 ]  Staff
    Q
    Is the GPS made by Garmin?
    [ JBK Machine  Aug 24, 2016 ]
    3 answers
    A
    I have this unit and the Navigation is by NAVTEQ. Not sure if you mean the circuitry or maps. I think if it were made by Garmin, the logo would be everywhere. It works really well for me.
    [ Douglas  Aug 31, 2016 ]
    A
    Mark has you covered here Bruce: "HERE Map Data: The Alpine INE-W960 offers reliable navigation with preloaded HERE map data of the United States and Canada, including Alaska, Hawaii, Puerto Rico, and the Virgin Islands. The map database provides approximately 7 million points-of-interest (POIs) in various categories throughout the coverage area. The unit's map data is stored on a pre-installed 4GB SDHC memory card." You will find this information, and more, by clicking the "Details" tab on the Alpine's main webpage and scrolling down below the "Features & Specs" table. At this time, Kenwood is the only manufacturer that offers the Garmin GPS built-into their in-dash navigation stereos. I hope that helps! My Bio: http://www.crutchfield.com/Support/Bio.aspx?bio=5
    [ Ryan  Aug 27, 2016 ]  Staff
    A
    Hi Bruce, to answer your question, no the GPS is not powered by Garmin. I believe it is powered by HERE.
    [ Mark  Aug 27, 2016 ]
    Q
    How is the audio quality? does it support Android?
    [ Drewc  Jun 26, 2016 ]
    3 answers
    A
    The sound quality is is amazing, and you have so many different options to tune the radio to sound the way you want! I'm not sure if it supports aindriod as I have an Apple device.
    [ JACOB DAVID  Jun 28, 2016 ]
    A
    great sound and yes works with andriod great purchase
    [ Jose  Jun 28, 2016 ]
    A
    It supports anything that you can plug an aux cord into. Or has Bluetooth it doesn't really care what it is. Sounds great. Speakers are more important for sound. This this radio imo
    [ William  Jun 28, 2016 ]
    Q
    Can I use screen imaging for the GPS on my Android or do I need a subscription for the built in GPS?
    [ Bobbie  Apr 29, 2016 ]
    3 answers
    A
    I'm not sure what your asking. Seems like 2 different questions. But the included GPS is free. No Subscription. Right on the radio. No phone required
    [ William  Apr 30, 2016 ]
    A
    You don't need a subscription for the built in GPS.
    [ Larry  Apr 29, 2016 ]
    A
    No subscription needed....
    [ Guillemo  Apr 29, 2016 ]
    Q
    Can I get and use a remote control for this unit?
    [ Dave  Mar 11, 2016 ]
    1 answer
    A
    Thanks for your question. This unit is compatible and the remote control is available. You can view it on our website here: http://www.crutchfield.com/p_500RUE4202/Alpine-RUE-4202.html Hope that helps.
    [ Kenny  Mar 11, 2016 ]  Staff
    Q
    Does the GPS display the speed limit as well as your actual current speed?
    [ Gregory  Jan 18, 2016 ]
    6 answers
    A
    No good
    [ BENITO  Jan 20, 2016 ]
    A
    No good gps
    [ BENITO  Jan 19, 2016 ]
    A
    Yes
    [ Robert  Jan 19, 2016 ]
    A
    Just shows speed limit, but turns red when you go ver the speed
    [ JeffB  Jan 19, 2016 ]
    A
    It shows the speed limit on the gps. And if you go over the speed limit it turn red to show you are speeding. Does not show the speed you are driving. Greg d.
    [ Greg  Jan 18, 2016 ]
    A
    It displays the speed limit as a road sign that changes color when you exceed the speed limit and give a verbal alert as well but I don't think it displays your current speed. I bought the system and installed it in my son's car so I haven't played with it much since then
    [ Jason  Jan 18, 2016 ]
    Q
    will this unit Bluetooth more than one device at a time? (can I play music on one device and use the other for phone and messages?)
    [ Chris  Jan 13, 2016 ]
    2 answers
    A
    Yes it will. It can memorize up to 3 bluetooth devices at a time. You can select Audio or Calling for each phone at a time. Comes in handy when I want to use my phone for calls but a friend wants to play music off their phone.
    [ MATTHEW  Jan 15, 2016 ]
    A
    Yes
    [ Jose  Jan 15, 2016 ]
    Q
    Does this navigation work via satillite? If not how are these maps updated?
    [ Gayle  Dec 13, 2015 ]
    3 answers
    A
    Navigation is GPS, so yes by satellite. The maps are updated through an SD card on the inside and its hard to get to. It goes by previous traffic patterns to route a trip.
    [ MATTHEW  Dec 15, 2015 ]
    A
    it has the latest maps and when u need updates just go to the Alpine website and down load it
    [ MARK A  Dec 15, 2015 ]
    A
    Yes, it works via satellite.
    [ Larry  Dec 14, 2015 ]
    Q
    Instead of installing and utilizing the backup camera feature for the back, would it be possible to install the camera in the front? I have a low front spoiler / performance car and really need a front camera to keep from tearing it up on a curb.
    [ Michael  Dec 01, 2015 ]
    2 answers
    A
    I don't see why it wouldn't work. Just remember to turn the reverse view off on your camera or everything you see will be inverted.
    [ Mark  Dec 01, 2015 ]
    A
    I don't see why not all depends how you wire it.
    [ Jose  Dec 01, 2015 ]
    Q
    I have an aftermarket camera already installed on my truck, will I be able to connect to this receiver to view my back up camera on it? Or do I need another harness?
    [ Clayton  Sep 30, 2015 ]
    1 answer
    A
    For details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on if this will fit and what you will need for an installation in your vehicle.
    [ Krissy  Sep 30, 2015 ]  Staff
    Q
    Will this work with the PXA-H800? Will it connect via AI-NET? Or will I need the RUX controller? I'm trying to avoid buying the RUX controller, it's an eyesore and as far as I understand you need it to use the PXA-H800.
    [ SterlingT  Sep 03, 2015 ]
    2 answers
    A
    I do not have any experience with those.
    [ Larry  Sep 04, 2015 ]
    A
    Yes it will work fine, Alpine does not use Ainet anymore. Yes you will need the controller it will not work without it
    [ STEPFONZA K  Sep 04, 2015 ]
    Q
    Will this unit work with the Alpine power pack 45X4 RMS ?
    [ Joshua  Jul 09, 2015 ]
    2 answers
    A
    I don't see why not. The power packs are just mini amps. Just be sure to check if your car has a factory amplifier. you might have to bypass it.
    [ MATTHEW  Jan 15, 2016 ]
    A
    I do not have a power pack, so I don't know the answer to this.
    [ Larry  Jul 10, 2015 ]
    Q
    Does this play MP3?
    [ brandon  May 27, 2015 ]
    3 answers
    A
    Sure. Great sound too!
    [ Guillemo  May 27, 2015 ]
    A
    Yes. Crutchfield's webpage on this product has a detailed chart on what it will play. You should really research out the capabilities of this product.
    [ WILLIAM  May 27, 2015 ]
    A
    Yes
    [ marcus  May 27, 2015 ]
    Q
    If I install this unit, will I still have access to the back-up camera? I know I will lose some of the other functionality (light timer, door locking triggers, etc.) but I'm not willing to give up the back-up camera.
    [ Joshua  Apr 15, 2015 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Jeff  Apr 16, 2015 ]  Staff
    Q
    how do you get the unit out of demo mode. its an alpine ine-w960?
    [ gene  Apr 14, 2015 ]
    2 answers
    A
    First, make sure the yellow/blue wire (from Alpine unit) is attached to your parking brake signal lead. Next, engage the parking brake and release, engage again and hold. You should now have access to the settings button (upper top right of screen) which allows entry to previously blocked screens. After gaining access to the menu, go to "general" at the bottom of the screen and select "demo" to turn demo off.
    [ Dave  Apr 14, 2015 ]
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.
    [ Krissy  Apr 14, 2015 ]  Staff
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