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Customer Reviews

Jensen JWM72A

Wall-mount RV DVD receiver with Bluetooth®

MFR # JWM72A

Jensen JWM72A

Jensen JWM72A

Wall-mount RV DVD receiver with Bluetooth®

MFR # JWM72A

20 reviews
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MR

John from Simi Valley on 10/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up, bluetooth worked perfectly, the app made it so I could control most aspects of the receiver, it's just not very intuitive and takes a bit to get use to where the different functions are. My biggest complaint is that it went completely dead one week after the warrantee expired. It could just have been a fluke, but really.

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0 of 0 found this helpful

Jensen JWM72A

Eric from Newton, NC on 9/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy install. Replaced Jensen JWM60A. Love the Bluetooth app. Can turn on /off the unit with the app.

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Crutchfield response on

0 of 0 found this helpful

Jensen JWM72A

Brady from Lemoore, CA on 9/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

works great for now as the original jwm70A which came with our Solitude the DVD failed or froze mid movie after only 3 1/2 years of service. Hope Jensen have remedied this problem with this newer model.

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Crutchfield response on

1 of 1 found this helpful

Jensen JWM72A

Dave from Green Bay, WI on 8/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Radio works fine but clock looses 1 min per day, have contacted company. Awaiting response.

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Crutchfield response on 8/8/2022
Dave contacted our Customer Support team and they sent out a new receiver right away. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 0 found this helpful

Jensen JWM72A

Wesley from Middleport, NY on 5/31/2022

Verified customer (What's this?)
Verified employee review (What's this?)

It checks all the boxes for my 5th wheel,replacing the factory entertainment center,3 zones,Bluetooth, arc,seems to work well, was able to use the Jenson app on my phone as well, a great up grade, and attractive as well

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Crutchfield response on

0 of 0 found this helpful

Jensen upgrade

Barry from Boerne, TX on 5/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The Hensen JMW70A that came with our 2018 Solitude 310gk would not load a DVD and Zone B would not work. This JJW72A fixes what was wrong with the 70A. I noticed that the 72A had 2 shipping screws to hold the DVD player during shipping. The 70A did not have these screws which, I think, allowed the DVD player to be damaged during shipping. Thank you Crutchfield for the availability and fair.

Pros: Easy replacement Great sound

Cons: None

Crutchfield response on

2 of 3 found this helpful

Jensen JWM72A

William from Fresno, CA on 4/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Love it works perfect in my motor home. Love the zones.

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Crutchfield response on

0 of 0 found this helpful

Excellent option for a toy hauler stereo system.

Michael from Lancaster, KY on 3/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy install because it was a direct replacement, the phone app is neat but not really necessary unless you lose the remote.

Pros: Nice display, easy to operate, clean looking.

Cons:

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Jensen JWM72A

Stuart from St Petersburg, FL on 3/8/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Perfect fit for our RV entertainment center.-

Pros: Samll size for DVD/CD player

Cons: No HDMI ARC, Could use more power

Crutchfield response on

0 of 0 found this helpful

Obrien

Charles from Obrien on 1/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

It's okay. It "usually" works but at times connecting to Bluetooth is IMPOSSIBLE. I'd say it connects like a normal BT device about 15% of the time. 60% of the time I have to go into the BT settings on the head unit and remove the pairing to whatever device I'm transmitting from. Then it pairs up and reconnects. But 25% of the time there is no sign of the receiver's BT presence even after holding down the BT Pair button during the 120 second period that it seeks for a device to pair with. Multiple devices all see each other but no JWM72A. I'm here looking for a replacement now. The replacement will NOT be a Jensen.

Pros:

Cons: Bluetooth connection is terrible

Crutchfield response on

11 of 11 found this helpful

Jensen JWM72A

Crutchfield customer from Charlottesvle, VA on 12/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

We were pleased to find that Crutchfield had this unit in stock. It's an exact replacement for the OEM unit in our travel trailer. We were less pleased that the unit needed to be replaced after only a couple of years.

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Crutchfield response on

3 of 3 found this helpful

Jensen JWM72A

Crutchfield customer from Gregory, SD on 10/16/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Very good product. Only thing I would have liked better is if you could switch the volume to a master volume control to turn all 3 zones up and down together. Other than that it work great, easy to install, sounds good

Pros: 3 Zones

Cons: Volume control needs a master for all 3 zones

Crutchfield response on

1 of 1 found this helpful

Jensen JWM72A

Crutchfield customer from Jurupa Valley, CA on 9/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Easy install and works great

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Crutchfield response on

0 of 0 found this helpful

Replacement for the JWM70A

Crutchfield customer from Humble, TX on 8/25/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Easy install and sounds great.

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Crutchfield response on

0 of 0 found this helpful

Jensen JWM72A

Crutchfield customer from Champlin, MN on 7/3/2021

Verified customer (What's this?)
Verified employee review (What's this?)

wires in easily and works the way it should. app for the phone to control everything works great. extremely happy with my purchase

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Crutchfield response on

0 of 0 found this helpful

Poor display

Crutchfield customer from Louisa, Va on 3/17/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I liked the features (HDMI, Bluetooth, and ARC). The problem is the display was so faint that I had look at it right in front to see anything.

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Crutchfield response on

3 of 4 found this helpful

A Good Purchase

Crutchfield customer from Danville, CA on 12/2/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this radio to replace a JWM6A. The JWM72A uses less cabinet space, has a better (i.e., easier to figure out) user interface, and dims more effectively. I just unplugged the old one and plugged in the new one. Plus, it uses the same iPhone app to control it.

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Crutchfield response on

2 of 2 found this helpful

DEAD after 4 months

Paul from Modesto, CA on 10/26/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Had it 4 months, it is now DEAD. will not power up. I have checked all my wiring, fuse on the radio itself and in the trailer. Nothing. Checked to see if it was getting power with a little volt meter and had power to the unit. Nothing. Hopefully Crutchfield's amazing customer service will come through for me.

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Crutchfield response on

2 of 2 found this helpful

Upgraded Sound & Options Jensen JWM72A is a Hit

Crutchfield customer from Northport, AL on 10/25/2020

Verified customer (What's this?)
Verified employee review (What's this?)

A really nice upgrade from the stereo that came in my RV. The Jensen JWM72A added so much to our "rear entertainment" set up. Upgrades include DVD/CD player, a front channel to our main zone, an extra zone, and a sleep timer shut-off feature. The app for this unit is also superior to the app for the stock stereo. The HDMI ARC (CEC) capability was an unexpected bonus. One HDMI cable does the work of multiple cables. I'll emphasize is that this unit is much larger than the single-din unit it replaced and did require cutting a larger hole. It may look like a single-din unit because of its scale, but it's not. A drill bit for starter holes & a jig saw handled the work easily. Wiring & running all the channels required more work & time than cutting the hole for the unit. Very pleased with this purchase. I chose the unit available from the outlet & saved a little money. It was absolutely as good as new.

Pros: Similar looking profile added DVD, CD, additional listening zone, additional main zone channel & sleep timer shut off.

Cons: Required modifying mounting location. (Totally worth the effort)

Crutchfield response on
Customer review photo Customer review photo

3 of 3 found this helpful

Jensen JWM72A

Crutchfield customer from Mansfield, TX on 7/21/2020

Verified customer (What's this?)
Verified employee review (What's this?)

works great

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Crutchfield response on

0 of 2 found this helpful

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