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Customer Reviews

PAC SWI-CP2 Steering Wheel Control Adapter

Connects your car's steering wheel audio controls to select aftermarket car stereos

MFR # SWI-CP2

PAC SWI-CP2 Steering Wheel Control Adapter

PAC SWI-CP2 Steering Wheel Control Adapter

Connects your car's steering wheel audio controls to select aftermarket car stereos

MFR # SWI-CP2

251 reviews
View this product

PAC SWI-CP2 Steering Wheel Control Adapter

Shawnee from Beckley, WV on 3/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

It was quick and easy and fast

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Works great

Kevin from Wurtsboro, NY on 3/12/2023

2011 Toyota Prius

Verified customer (What's this?)
Verified employee review (What's this?)

Worked great. Easy to follow instructions available online. Took about a half hour in total to install

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from GAHANNA, OH on 3/8/2023

2012 Kia Forte

Verified customer (What's this?)
Verified employee review (What's this?)

Functions great however for my 2012 Kia Forte, which has a call pick-up, call hang-up and Voice control buttons, the Voice control button didn't work at all instead, the call pick-up button operated as voice control and Call pickup. Otherwise I'm happy with how reactive the controls are.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

DOES NOT WORK

Shadi from CARBONDALE, IL on 3/6/2023

2005 Buick LeSabre

Verified customer (What's this?)
Verified employee review (What's this?)

DOES NOT WORK....no matter what settings I have tried, I cannot get this to work on my Buick. I feel like I wasted a lot of money on this....I even had a 3rd party come in to make sure everything was wired correctly, and still not right.

Pros: Good idea if it worked

Cons: Doesn't work

Crutchfield response on 3/8/2023
Once we saw this review, our Tech Support specialist, Clint, reached out to Shadi to help them further. We'll either help get the SWC adapter installed and working the way it should or help them return it for an exchange or refund.

0 of 0 found this helpful

Simply Works

Crutchfield customer from ZACHARY, LA on 2/25/2023

2011 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to connect, works just as it should. What else can you ask for?

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Harold from Fletcher, NC on 2/19/2023

2006 Chrysler 300

Verified customer (What's this?)
Verified employee review (What's this?)

Nice. Made the install so easy!!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Will not work in a 2010 Ford Explorer XLT

Jerry from CRAWFORDSVILLE, IN on 2/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Instructions were non-existent. Called and talked to tech specialist, he couldn't make heads or tails out of how to install it either. He ended up having me hardwire a couple of wires to my factory harness which I was reluctant to do but figured if it worked it would be worth it, needless to say the steering wheel controls still do not work. Very disappointing!!

Pros:

Cons:

Crutchfield response on 2/21/2023
Once we saw this review, our Tech Support specialist, Nash, reached out to Jerry to help him further. We'll either help him get the SWC adapter working the way it should or help him return it for an exchange or refund.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Joshua from Bullard, TX on 2/14/2023

2005 Cadillac DeVille

Verified customer (What's this?)
Verified employee review (What's this?)

Instructions are awful. Looks easy turns out to be very confusing. Still trying to get cruise control to work

Pros:

Cons:

Crutchfield response on 2/20/2023
Once we saw this review, our Tech Support specialist, Etch, reached out to Joshua to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Lloyd from Stanley, NC on 2/12/2023

2000 Dodge Durango

Verified customer (What's this?)
Verified employee review (What's this?)

Hooked right up to the factory harness

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Tim from Nesbit, MS on 1/3/2023

2006 Jeep Commander

Verified customer (What's this?)
Verified employee review (What's this?)

Great product.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Kenneth from Newport News , VA on 12/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

It worked great, but the Dip Swith settings were not right for my car and radio on the manufactures web sight. Just call Crutchfield!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Does not work

N from TX on 12/5/2022

2012 Acura TSX

Verified customer (What's this?)
Verified employee review (What's this?)

This product does not work. Spent too long troubleshooting. Tech support was also worthless. They default to user error when they have run out of BASIC troubleshooting ideas. Yes, I checked my car schematics/Metra harness wires/headunit connections multiple times.

Pros:

Cons:

Crutchfield response on 12/6/2022
Once we saw this review, our Customer Support specialist, Gage, reached out to this customer to follow-up. If you encounter a problem with anything you purchase from Crutchfield, it's important to contact our Customer Support or Tech Support teams right away. They can help you solve the problem or set up a return within 60 days of purchase.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Bardo from Manassas, VA on 10/7/2022

2010 Nissan Altima

Verified customer (What's this?)
Verified employee review (What's this?)

Excelent product, easy to install..

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Terrible instructions

Kevin from Anna, IL on 9/25/2022

2003 Cadillac DeVille

Verified customer (What's this?)
Verified employee review (What's this?)

Instructions are terrible

Pros:

Cons:

Crutchfield response on 9/28/2022
Kevin contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

William from Rumford, ME on 8/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

works fine

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

John from Orange, NJ on 7/8/2022

2012 Mercedes-Benz GL-Class

Verified customer (What's this?)
Verified employee review (What's this?)

Very good and I just install my with no Jack connectors I use wire that attach to it and it working very good

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

2006 Pontiac GTO

Michael from Wichita, KS on 7/3/2022

2006 Pontiac GTO

Verified customer (What's this?)
Verified employee review (What's this?)

Easily works with the GTO's steering wheel controls. Only had to hard wire two wires into the factory harness. Highly recommend to anyone thinking about installing an aftermarket stereo.

Pros: Simple initialization, and all the buttons work as they should!

Cons:

Crutchfield response on

2 of 2 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Philip from Pawnee, OK on 5/30/2022

2006 Hyundai Sonata

Verified customer (What's this?)
Verified employee review (What's this?)

The wires had plenty of length and were clearly color coded and some wee tagged for labeling. It was a straightforward process until you went to the website to program. the link they had you go to was broken but enough editing the address you will eventually get to it.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Works fine.

Joseph from Milford, CT on 5/24/2022

2009 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

Difficult to setup, instructions aren't too great. Works ok for now though.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Thomas from Indianapolis, IN on 5/6/2022

2006 Ford F-150

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to install, worked perfect. Many options available.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Andy from West Palm Beach, FL on 4/20/2022

2012 Acura TSX

Verified customer (What's this?)
Verified employee review (What's this?)

5 ??

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Richard from Redding, CT on 4/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Purchased as wired ready to install, no connector included, useless.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Andrew from Springfield, MO on 4/5/2022

2017 Kia Forte5

Verified customer (What's this?)
Verified employee review (What's this?)

Works as advertised. Kept all factory steering controls

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Christopher from Sarasota, FL on 3/28/2022

2005 Chrysler 300

Verified customer (What's this?)
Verified employee review (What's this?)

It seems like this took the programming fine, however the radio I purchased has separate wiring for the steering wheel controls

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Never Worked

James from Marine, IL on 3/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Never worked even with tech support. Tech support was great though.

Pros:

Cons: Never Worked

Crutchfield response on

1 of 1 found this helpful

Does the job.

Charles from Eldred, PA on 3/18/2022

2011 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

Instruction's could be much better but thank's to Fred i was able to get it installed.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Gregg from Ankeny, IA on 3/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Worked great !

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Steering Wheel Control

Thomas from Slippery Rock, PA on 2/26/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works great but had to use Tech Support to get it to work. Install directions tell you to go to there web site for wire hook ups. When at the web site they supplied, there was no proper instruction. Tech Support told how to connect it, plus sent me a email with proper wire hook ups.

Pros: Function great.

Cons: Was unable to retrieve proper wire connections at web site supplied in package.

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Benjamin from Westminster, SC on 2/14/2022

2000 Dodge Dakota

Verified customer (What's this?)
Verified employee review (What's this?)

Did not work. Was defective. Crutchfield on the ball though with replacement.

Pros:

Cons: Defective part. Kept blowing fuse.

Crutchfield response on

0 of 1 found this helpful

worth the buy

Walter from Elgin, IL on 2/11/2022

2009 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

works like it says. Easy instructions and a good price.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Skip it and save the money

John from Newburgh, NY on 1/9/2022

2009 Mercedes-Benz SLK-Class

Verified customer (What's this?)
Verified employee review (What's this?)

Not really worth the money or the hassle. Didn't work following the instructions in the app (Why not just online?). Crutchfield tech support didn't have info and recommended calling the manufacturer. AMP gave me 6 more dip switch combos to try. One did work. In the end all it really does is give volume control from the steering wheel. If I try to go up/down in my menu for MPGs, etc., it skips songs (if I was on the media menu that would be fine). I should have just saved the money.

Pros: Volume control

Cons: Incorrect and very vague instructions. Need to install an app on phone to get wiring and dip switch settings which didn't work.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Magee, MS on 1/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The harness really simplified the installation. We'll worth the extra money. Thanks for offering this Crutchfield! Definitely a time saver

Pros: Simplified installation

Cons:

Crutchfield response on

0 of 0 found this helpful

2003 Dodge Ram - DO NOT USE WEBSITE INSTRUCTIONS!

Crutchfield customer from Tijeras, NM on 12/30/2021

2003 Dodge Ram 3500

Verified customer (What's this?)
Verified employee review (What's this?)

It works and is easy to install....BUT don't use the instructions on the website if you have a 2002-2005 Dodge Ram. The website instructions are WRONG and tell you to cut wires in the steering column. This is NOT necessary. Thankfully I had experience with another module and second guessed the instructions and was able to use the Dodge Grand Caravan instructions to make it all work using pin 14 on the radio connector. Much simpler install and worked like a charm. Manufacture should update instructions on website to be accurate. Also not a good website, very dated. If you download the web browser software in needs Internet Explorer... Also, watch the extra wires, blew the fuse while testing (it's a 2 A)

Pros: Works Provides all functionality Easy to connect

Cons: Poor instructions, totally invalid for 2002-2005 Dodge RAM Dated website Dated software

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Grand Blanc, MI on 12/16/2021

2012 Chevrolet Impala

Verified customer (What's this?)
Verified employee review (What's this?)

Bought for my new Kenwood Stereo. I cannot wait to have new features plus use this with my Steering Wheel Controls

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Tampa, FL on 12/4/2021

2012 Acura TL

Verified customer (What's this?)
Verified employee review (What's this?)

Again fits perfect

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Downey, CA on 11/30/2021

2005 Toyota Tacoma

Verified customer (What's this?)
Verified employee review (What's this?)

Works great, didn't like required app install, but I understand the need to save paper

Pros: Easy to understand

Cons: App install on phone

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Half Moon Bay, CA on 11/16/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great support from Crutchfield but never got it working after ten hours and it almost fried my harness

Pros:

Cons:

Crutchfield response on 11/22/2021
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Benton, AR on 11/6/2021

2012 Toyota Prius V

Verified customer (What's this?)
Verified employee review (What's this?)

Works wonderfully

Pros: Easy to use

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Raleigh, NC on 10/18/2021

2004 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

it worked like a charm everything works great no problem

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Stone Mountain, GA on 10/18/2021

2005 Acura 3.2TL

Verified customer (What's this?)
Verified employee review (What's this?)

doesn't work

Pros:

Cons:

Crutchfield response on 10/20/2021
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Stearingn wheel

Crutchfield customer from Lawrence, MA on 9/28/2021

2011 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to program

Pros: Easy set up

Cons: Just ensure to go on the website to follow instructions

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Washington, DC on 9/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

My onstar still works with product

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Franklinton, LA on 9/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Real easy to install

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Canfield, OH on 8/31/2021

2000 Chevrolet Camaro

Verified customer (What's this?)
Verified employee review (What's this?)

Some times glitches out, when it does I cannot raise the volume level

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Steering wheel adapter

Crutchfield customer from Hot Springs, AR on 8/29/2021

2012 Ford F-350

Verified customer (What's this?)
Verified employee review (What's this?)

Shipping was fast and worked as it should thanks Crutchfield u guys rock

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Let me keep the steering wheel controls

Wayne from KEYSER, WV on 8/27/2021

2008 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

I ordered this as part of the install kit and ready harness service for a 2008 Suzuki SX-4. The fine technicians at Crutchfield wired as much of it as possible (they even had the DIP switches set on the controller). The Suzuki wiring harness didn't match the diagram for the steering wheel control but a hassle free call to Crutchfield's technical service number and the problem was solved. All steering wheel controls worked with the new Boss Stereo system. Thanks Crutchfield. 5 stars for your customer and technical service!!!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Rock Hill, SC on 8/16/2021

2005 Toyota 4Runner

Verified customer (What's this?)
Verified employee review (What's this?)

Works perfect on my 2005 Toyota 4Runner.

Pros: Easy to connect. Worked perfectly. Directions were clear.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Maintained Steering Wheel Controls

Crutchfield customer from Lancaster, CA on 6/30/2021

2003 Toyota Sequoia

Verified customer (What's this?)
Verified employee review (What's this?)

Adapter was easy to install. Had issue with power! 2 amp fuse was blown. Found at local auto store! Steering wheel controls work great!!!

Pros: Easy setup!

Cons: None

Crutchfield response on

0 of 0 found this helpful

Worked as designed

Crutchfield customer from Olathe, KS on 6/30/2021

2005 Cadillac DeVille

Verified customer (What's this?)
Verified employee review (What's this?)

Work as designed. I HIGHLY recommend you also purchase Crutchfield's custom interface harness along with this SWI adapter. The harness literally made the radio upgrade plug-n-play for me. I did need to consult with Crutchfield support regarding the dip-switch settings. Crutchfield support was available on the first call, provide the updated information and it worked w/o.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Omaha, NE on 6/9/2021

2016 Chevrolet Sonic

Verified customer (What's this?)
Verified employee review (What's this?)

Does what it said

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Fayetteville, WV on 6/2/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Easily programmed and worked well

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Aiea, HI on 5/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Just what I needed

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Cant rely on Crutchfield's wiring schematics

Crutchfield customer from Garrison, MT on 5/2/2021

2003 MINI Cooper

Verified customer (What's this?)
Verified employee review (What's this?)

Can not properly install as there is NoWiring Diagram for a 2003 Mini Cooper s stereo that follows factory wiring!!!! After a month of research still can't get the info! Also this components instructions are very hard to follow because it's wiring doesn't interface with 2003 Mini Cooper s's said wiring as thru Crutchfield and pac... because their said control wire is the cruse control wire!!

Pros: Was boxed nice

Cons: Customer service was no help

Crutchfield response on 5/12/2021
Once we saw this review, our Tech Support specialist, Clint, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Leesburg, GA on 4/19/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Having the steering wheel controls work with my Sony was a huge plus, and this thing works great

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Kissimmee, FL on 4/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Looked difficult but was very easy to install with the app

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Worked out Great

Anthony from Baltimore, MD on 4/8/2021

2008 Hyundai Sonata

Verified customer (What's this?)
Verified employee review (What's this?)

Though it would be difficult to install but once you follow the instructions from the manufacturer website it's pretty easy.I now have full use of my steering wheel controls again ??

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

K from Chicago, IL on 4/6/2021

2011 Nissan Sentra

Verified customer (What's this?)
Verified employee review (What's this?)

I initially tried two (2) of PAC's SWI-RC steering wheel controls with my 2011 Nissan Sentra and Pioneer 1330NEX, and both eventually failed. I figured it was something specific to the SWI-RC, so I decided to try the more expensive SWI-CP2. Unfortunately the SWI-CP2 failed in exactly the same manner. Initially all three control units worked properly, but started to become sluggish/less responsive within a few days. Shortly afterward, some of the buttons (Volume Down and Track Up/Down) completely stop working after 5-10 minutes of driving. Eventually the buttons don't work at all anymore. This happened with all three units (2x SWI-RC, 1x SWI-CP2). I updated firmwares to the latest versions, reset the modules, triple-checked wiring, and called Crutchfield (who were kind enough to send me the 2nd SWI-RC). My conclusion is that these PAC steering wheel controls simply don't work properly with some Nissan vehicles.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Stevensville, MD on 3/29/2021

2006 Scion xB

Verified customer (What's this?)
Verified employee review (What's this?)

Directions are horrible. I am experienced with installs, however not with steering wheel controls. Havent been able to get it to work at all.

Pros:

Cons:

Crutchfield response on 4/11/2021
This customer contacted our Tech Support specialist, Timothy, for help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Even a noobie can ...

Crutchfield customer from Hermiston, OR on 3/17/2021

2015 Chevrolet Sonic

Verified customer (What's this?)
Verified employee review (What's this?)

Worked like it said. I don't know anything about cars or wiring but called jason from crutchfield and I swear, these guys everytime.... It's like they are there right next to me. They know exactly how it is. Awesome work guys. !

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Seattle, WA on 3/11/2021

2012 Ford Transit Connect

Verified customer (What's this?)
Verified employee review (What's this?)

This preserved the original column controls. A great addition to the system.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Louisville, KY on 2/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

easy to install when you get OS2 module

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Works as expected

Crutchfield customer from Canonsburg, PA on 2/27/2021

2007 Jeep Commander

Verified customer (What's this?)
Verified employee review (What's this?)

Controls are working perfectly after taking the time to program unit using a PC (IE based web interface). Paid for Crutchfield pre-wiring service and had a little trouble reconciling directions from manufacturer with what the service had already accomplished. Clearer directions from Crutchfield on the scope of hardwire connections left would be helpful.

Pros: Works as expected Easy to program with PC

Cons: Crutchfield vehicle specific directions were confusing for this unit. Manufacturer directions are a little more clear, but imperfect for inexperienced installers.

Crutchfield response on

0 of 0 found this helpful

Milford

Adam from Milford on 2/26/2021

2008 Mitsubishi Lancer

Verified customer (What's this?)
Verified employee review (What's this?)

Works great with my new radio Mitsubishi lancer up grade to jvc perfect match

Pros: Easy to install

Cons: Some wire splitting

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Victorville, CA on 2/15/2021

2006 Toyota Prius

Verified customer (What's this?)
Verified employee review (What's this?)

Finished off my install with these. All my steering controls work. Definitely get the pre-wire service from crutchfield. All I had to do was splice two wires. The rest was plug and play.

Pros:

Cons:

Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Doral, FL on 2/14/2021

2007 Lexus RX350

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Works like a charm

Pros:

Cons:

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from New Port Richey, FL on 2/12/2021

2017 Hyundai Elantra

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This was advised by the Crutchfield team, however it could not be hooked up to my Elantra.

Pros:

Cons:

Crutchfield response on 2/16/2021
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help them further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Centerton, AR on 2/7/2021

2004 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

Being that it's a universal adaptor, there were many wires not used since my tundra steering wheel only has a few controls, so it was a little confusing with all the unused wires. But if you're familiar with connecting aftermarket car stereos you can figure it out using the manufacturer's website wiring diagram.

Pros: Works great.

Cons: Little confusing with the wiring installation. Otherwise I would give it a 5 star.

Crutchfield response on

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Good match for 2005 Highlander and Sony XAV-AX5000

Crutchfield customer from Richmond, VA on 2/2/2021

2005 Toyota Highlander

Verified customer (What's this?)
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This worked in with my wife's 2005 Highlander with JBL Audio and a Sony XAV-AX5000. PAC has improved the ease of set up for it's products since I first used one of their adapters in a 2006 Honda Civic. Crutchfield's basic wiring instructions were accurate, but you must use the PAC web site for specific instructions on setting dip switches and making wiring connections. I had several extra wires on the PAC harness which was a bit disconcerting.

Pros: Works well Good value when purchased from Crutchfield

Cons: Require patience and some research to verify some wiring instructions.

Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Dallas, GA on 1/30/2021

2000 Chevrolet Camaro

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Simple to install. One wire isn't explained in the instruction but not hard to figure out

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Wiring needs more detail.

Andres from San Tan Valley, AZ on 1/25/2021

2018 Hyundai Sonata Sport

Verified customer (What's this?)
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4 stars due to wiring instructions. Worked as advertised on 2017 Hyundai Elantra. Wiring was not straightforward. Manufacturer's website did not work in order to get the wiring instructions. I had to download an App from the manufacturer for the wiring instructions. Their App showed me two configurations (car navigation and no car navigation). The one that matched my car did not work. I tried the other configuration and that worked. Their app also showed me the 2 dip switch configuration for car and radio.

Pros: It works

Cons: Instructions

Crutchfield response on

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Great Service

Crutchfield customer from Gallatin, TN on 1/17/2021

2005 Toyota Camry

Verified customer (What's this?)
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Well worth it! It is so handy being able to keep the steering wheel controls after installing a née head unit. Most of the wires have to tap into the factory wires from the car, not the wiring harness. I had to make a call to customer service, they were great.

Pros: Excellent customer service

Cons:

Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter (2005 Camry Install)

Crutchfield customer from Eureka, CA on 1/16/2021

2005 Toyota Camry

Verified customer (What's this?)
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Upon opening the package, it looked daunting with a gazillion wires sticking out of it. Turns out that this is a generic wiring harness. You only need to connect a couple of the wires to make it work. Set the dip switches for the make/model of the car, connected a few wire and tossed it inside the dash. Information on the website suggested that the info button may not work. For the 2005 Camry (japan built model) all of the steering wheel controls worked fine after the installation.

Pros: Allows an aftermarket radio to utilize the controls on the steering wheel.

Cons: Takes a bit of time to figure out which factory wires need to be connected to the which wires on the adapter.

Crutchfield response on

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Didn't Work for Me

Rick from Salisbury, MD on 1/12/2021

1999 Acura 3.2TL

Verified customer (What's this?)
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Never worked for me in '99 Acura TL, Axxera AVM82NAV. Spent much time on the phone with tech support checking and double checking wiring and dip switches. Among most at PAC, theory was that if the CP-2 was flashing lights when the steering wheel controls were pressed, all problems lay elsewhere, not in their unit. When one techie wanted me to drag out the volt ohmmeter and begin testing voltages, I drew the line and contacted Crutchfield, who is sending me a unit from a different manufacturer.

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Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Cincinnati, OH on 1/11/2021

2008 Ford Explorer

Verified customer (What's this?)
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To hard to find right wires on web site.

Pros:

Cons:

Crutchfield response on 1/13/2021
We're sorry you're having issues with your adapter. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

1 of 2 found this helpful

Works on a 2005 Sienna with JBL sound

Crutchfield customer from Ogden, UT on 1/11/2021

2005 Toyota Sienna

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I bought this for a 2005 Sienna. I followed the instructions from Crutchfield and from the harness supplier website and it worked on the first try.

Pros:

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Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Newnan, GA on 1/11/2021

2014 Chevrolet Sonic

Verified customer (What's this?)
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When you are checking out and it offers for their team to do all of the wiring, buy that option. If I had done that, the install would have been super easy and quick. Unfortunately, I did not purchase that option. The installation instructions were not very clear. I ended up having to call support (which was great! The gentleman, Oakley, was very helpful and seemed like he genuinely wanted to help) turned out there was a step left out of the directions. The audio controls now work on the steering wheel but the "Phone" buttons do not. Will probably call support again to see if this can be resolved.

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Crutchfield response on

1 of 1 found this helpful

Works great; instructions are skimpy

Crutchfield customer from North Kingstown, RI on 1/5/2021

2010 Toyota Corolla

Verified customer (What's this?)
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Product works great. Only reason for 4-stars is the instructions could be better. It wasn't clear at first that the factory harness needed to be cut in order to connect to the steering wheel control wires. It also was not clear when connecting the new radio harness to this harness that one of the two black ground wires needed to be left unconnected so that it could later be spliced into the car harness. Also there is no hardware or instructions for mounting the small control box.

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Crutchfield response on

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Works on first gen Tundra

Nathan from Charlottesville, VA on 1/5/2021

2006 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

Works in a 2004 Tundra w/JBL, but there's a trick to it that took us a little bit to figure out. The instructions via the website or app tell you which color wires to match up. For the non speaker wires from Toyota (in the Tundra this was the smaller plug) the colors that this app states are wrong. What you need to do is match up the wires by pin position. That's how we got it to work. The wire matching on the wider plug that goes into the new head unit was straight forward using the colors from (in this case) the Sony wires; red-red, yellow-yellow, etc. It's Toyota's colors that get wacky. This was installed along with a Sony XAV-ax200, Hertz speakers, and the metra amp bypass wiring harness.

Pros: Universal Eventually worked

Cons: Toyota's wiring is confusing

Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Potomac, MD on 1/3/2021

2012 Scion iQ

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It works great on my car.

Pros:

Cons:

Crutchfield response on

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Instructions suck.

Crutchfield customer from Cropwell, AL on 1/2/2021

2009 Mercedes-Benz SLK-Class

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Instructions are pathetic.

Pros:

Cons:

Crutchfield response on 1/7/2021
We're sorry you're having issues with your adapter. If you need our help, please just reach out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Greentown, IN on 1/2/2021

2007 Jeep Patriot

Verified customer (What's this?)
Verified employee review (What's this?)

Confusing to connect. Hard to get help from advisors

Pros:

Cons:

Crutchfield response on 1/11/2021
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Raphael

Crutchfield customer from Perris, CA on 12/30/2020

2004 Cadillac SRX

Verified customer (What's this?)
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Did not work!!!

Pros: No bueno

Cons: "DID NOT WORK!!!"

Crutchfield response on 1/7/2021
Once we saw this review, our Tech Support specialist, AJ, reached out to Raphael to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Henderson, KY on 12/27/2020

2017 Hyundai Sonata SE

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Perfect

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Mesquite, TX on 12/27/2020

2000 Dodge Ram 2500

Verified customer (What's this?)
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Does exactly what it's supposed to.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Keep Steering Wheel Controls

Crutchfield customer from Hoover, AL on 12/27/2020

2006 Toyota Highlander Hybrid

Verified customer (What's this?)
Verified employee review (What's this?)

This adapter provided the needed interface between my 2006 Toyota steering wheel controls and my new Kenwood head unit. I used the default setup for this combination by setting the SWI-CP2 switches as PAC recommended. Works perfectly.

Pros: Worked exactly as described Provide easy default mapping of steering wheel buttons, plus allows optional re-mapping of the buttons to to perform other functions in head unit

Cons: Could have provided a little more detail for wiring connections

Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Kapolei, HI on 12/14/2020

2000 Acura 3.2TL

Verified customer (What's this?)
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Recommended for use with my Jensen receiver I purchased together. Works as intended and easy setup after checking out PAC Audio online for instructions on my specific vehicle.

Pros: Easy setup

Cons: None

Crutchfield response on

0 of 0 found this helpful

Not great for me

Crutchfield customer from White Bear Lake, MN on 12/7/2020

2012 Hyundai Santa Fe

Verified customer (What's this?)
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Despite my best efforts, tech support from Crutchfield, tech support from the product manufacturer this would not work on my vehicle. I gave up after the second one came and still would not work. All the power up lights work in sequence and the resistance reading expected through the steering wheel controls were to speck according to the manufacture but it just would not work. I don't want to give 1 star because it probably works for most people. The wiring is pretty basic. Can't give it 5 stars because it never worked 2.5 for ambivalence is the correct rating

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Crutchfield response on

0 of 0 found this helpful

Works like it should!

Crutchfield customer from West Linn, OR on 12/2/2020

2005 Toyota Sequoia

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Works great for my 2005 Toyota Sequoia and Kenwood Excelon DMX907S.

Pros:

Cons:

Crutchfield response on

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Works as Advertised

Crutchfield customer from Fayetteville, NY on 11/30/2020

2004 Land Rover Discovery

Verified customer (What's this?)
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The adapter works as advertised. The adaptor and wiring are small enough to fit into tight spaces. The adaptor configuration is straight forward. The wiring was a challenge based on my installation. The Crutchfield support was exceptional. He knew exactly what to do and provided a diagram to work around the incomplete online directions.

Pros: +maintains the functionality of the steering wheel controls +small size fits in limited space +easy adaptor configuration

Cons: -difficult interpretation of wiring configuration

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Independence, MO on 11/28/2020

2008 Ford Taurus

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to wire, and worked perfectly for my daughters vehicle to retain her steering wheel controls.

Pros: I was able to find videos online to help with the wiring that were extremely helpful on some of the splicing.

Cons: Not finding this the first time I went to install the replacement head unit.

Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Libertyville, IL on 11/23/2020

2005 Dodge Magnum

Verified customer (What's this?)
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Great Product! Easy to set up! Used the PAC App. Hook up was easy! Controls at your finger tips again!

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Crutchfield response on

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PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Schenectady, NY on 11/22/2020

2005 Toyota Camry

Verified customer (What's this?)
Verified employee review (What's this?)

Steering Wheel control doesn't work. Thought this was supposed to work. Said that it would.

Pros:

Cons:

Crutchfield response on 11/25/2020
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

Steering Wheel Controller

Crutchfield customer from Nashville, IN on 11/18/2020

Verified customer (What's this?)
Verified employee review (What's this?)

the controller works exactly as advertised and was easy to calibrate.

Pros: Easy to calibrate

Cons: A lot of information to digest if you do a manual calibration

Crutchfield response on

0 of 0 found this helpful

Easy Install! Buy it!

Crutchfield customer from Turlock, CA on 11/17/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Sooo easy to install using the online portal! Compared to the old way when u had to hard wire at the steering column harness this new kit is a breeze!

Pros: Easy straight forward install. Online portal guide

Cons: None just buy it!

Crutchfield response on
Customer review photo

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Charles from ADA, MI on 11/9/2020

2005 Toyota Highlander

Verified customer (What's this?)
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This worked great with my Toyota Highlander. Really easy to set up. Had to try both the JVC and Kenwood settings because I wasn't sure which to use with my JVC/Kenwood deck.

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Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Fallon, NV on 11/8/2020

Verified customer (What's this?)
Verified employee review (What's this?)

This adapter does not work.

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Cons:

Crutchfield response on 11/16/2020
This customer contacted our Customer Support team and we sent out a replacement right away. If you encounter a problem with anything you purchase from Crutchfield, it's important to contact our Customer Support or Tech Support teams. They can help you solve the problem or set up a return within 60 days of purchase.

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Jozef from League City, TX on 11/2/2020

2005 Toyota 4Runner

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Easy to setup and use

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Savannah, TN on 11/1/2020

2006 Chevrolet Impala

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Product performed exactly as advertised. Easy to follow instructions made installation a breeze.

Pros:

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Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Staten Island, NY on 9/30/2020

Verified customer (What's this?)
Verified employee review (What's this?)

This control adapter came with the instructions which made it easy to connect to the previous harness that I purchased for my aftermarket boss audio system for my car really works like it should with the steering wheel controls.

Pros: Easy to hookup!

Cons:

Crutchfield response on

0 of 0 found this helpful

junk

Crutchfield customer from Alexandria, VA on 9/22/2020

2007 Ford Freestyle

Verified customer (What's this?)
Verified employee review (What's this?)

followed the instructions. the wiring is right. the dip switches are right. double checked. Still doesn't work.

Pros:

Cons:

Crutchfield response on 9/24/2020
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Fits and works

Crutchfield customer from Chicago, IL on 9/8/2020

2012 Jeep Wrangler

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Fits and works

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Michael from LA FOLLETTE, TN on 9/7/2020

2017 Nissan Frontier SV

Verified customer (What's this?)
Verified employee review (What's this?)

Couldn't get it to work. Call customer service and they sent a replacement but couldn't get it to work either. Wouldn't waste my money on it again.

Pros: None

Cons: Didn't work

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Wartburg, TN on 9/2/2020

2009 Pontiac G6

Verified customer (What's this?)
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Just what I needed, works perfect.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Acura Boss Install Control Adapter

Crutchfield customer from Chula Vista, CA on 8/24/2020

2009 Acura TSX

Verified customer (What's this?)
Verified employee review (What's this?)

Everything was simple, and I had to use YouTube for most of the I stall, the diagram wasn't quite clear on where I would find the BT device in my Acura for the install

Pros: Easy I stall if you know the location of additional devices in car

Cons: Support number or instructions weren't quite clear on where to find module in car for Bluetooth. YouTube was much help

Crutchfield response on

0 of 1 found this helpful

Necessary but Frustratingly Bad Instructions

Crutchfield customer from Buffalo, NY on 8/11/2020

2008 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

Worked well, but was anything but an easy install. Had to phone customer support (Crutchfield was better than the actual company who produced the product). By the way, you will need to use the yellow wire even though they'll tell you not to use it. I seriously recommend you purchase the Posi-Tap wire caps for this -- it will make the install much much easier.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

2017 Hyundai Elantra GT

Crutchfield customer from Ephrata, PA on 8/2/2020

2017 Hyundai Elantra GT

Verified customer (What's this?)
Verified employee review (What's this?)

Was able to keep my steering wheel controls.

Pros: Dip switch easy to use.

Cons: A little bit confusing to wire up.

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Yevgen from DENVER, CO on 8/2/2020

2005 Toyota Camry

Verified customer (What's this?)
Verified employee review (What's this?)

Works great on Camry. Buy it with Crutchfield ReadyHarnessT Service - then you will need to cut only in 3 wires

Pros: saves steering wheel controls allows customizing SWC buttons functions

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Patsy from Jacksonville on 7/26/2020

2016 Kia Soul

Verified customer (What's this?)
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Its excellent and easy to install

Pros:

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Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

david from FOLEY, AL on 7/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Easily the worst electronics product I have ever purchased. Made multiple attempts to program the unit using all three methods with no success. Talked to both customer services. Both reps were professional, but still no success. After 12 attempts to program, and multiple wirings, still never worked. Finally gave up with no steering wheel controls.

Pros: None

Cons: Everything

Crutchfield response on 7/28/2020
David, we're sorry you're having issues with your adapter. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

4 of 4 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Cloquet, MN on 7/19/2020

2004 Toyota Camry Solara

Verified customer (What's this?)
Verified employee review (What's this?)

Had an issue with wire schematics being slightly off but tech support was quick to get me in the right direction

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sometimes operational.

Timothy from Adairsville, GA on 7/18/2020

2016 Nissan Pathfinder

Verified customer (What's this?)
Verified employee review (What's this?)

Installed, programmed, everything worked fine, while driving volume down and source quit working, uninstall, reinstall and program six separate times, same results every time, beyond frustrated. Radio was easy, harness easy, backup camera easy, this thing has ruined the whole experience and I'm left with a semi operational setup after dropping $500. Beyond upset.

Pros: None apparently.

Cons: Does not work most of the time if at all.

Crutchfield response on 7/22/2020
Once we saw this review, our Tech Support specialist, Cris, reached out to Timothy to help him further. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

2 of 2 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Winchester, CA on 7/18/2020

2012 Acura TSX

Verified customer (What's this?)
Verified employee review (What's this?)

Works well once installed. The instructions need a little improvement, I was able to sort it out because I have access to Acura wiring manuals and could find the right wires. I had to configure the unit manually, was unable to program it online. The interface only supports internet explorer(10 I think?) and does not work with chrome, Firefox or other browsers. I didn't want to download a browser just for this feature.

Pros: Retains steering wheel controls once installed

Cons: Instructions could use some improvement. Other browser support is needed

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Flemington, NJ on 7/5/2020

2006 Harley-Davidson Road Glide

Verified customer (What's this?)
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Wasn't what i was looking for off the internet. It was better when i called and the excellent customer service they have pointed me in the right direction. If you're looking for something specific just call, very knowledgeable staff

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Honolulu, HI on 7/4/2020

2007 Toyota Highlander

Verified customer (What's this?)
Verified employee review (What's this?)

installed this in my 2007 highlander. was rather troublesome because the wiring diagram provided is wrong had to do some sleuthing to figure it out

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

MICHAEL from Cedar Rapids, IA on 7/1/2020

2004 Pontiac GTO

Verified customer (What's this?)
Verified employee review (What's this?)

Works great. Make sure to double-check your install instructions. The install instructions I got from the PAC website were missing a wire (or at least were unclear). The fantastic folks at Crutchfield technical support got me sorted out quickly.

Pros: Easy installation. Plug-and-play. If you want to program the buttons to do something else you can, but I just used the standard mappings.

Cons: Website instructions were unclear. Crutchfield should send an application-specific installation guide for it like they do for the head.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Weirsdale, FL on 7/1/2020

2001 GMC Sierra 3500

Verified customer (What's this?)
Verified employee review (What's this?)

Worked perfectly. Only needed five wires for my application ( 02 325i ). I released the unnecessary wire terminals from the connectors for a cleaner installation. I just set the dip switches and it worked perfectly.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Rcho Sta Marg, CA on 6/28/2020

2003 Dodge Ram 1500

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Excellent product. I was not expecting to be this simple to install and to make it work.

Pros:

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Crutchfield response on

0 of 0 found this helpful

Easy to install, does it's job!

Crutchfield customer from Aurora, IL on 6/24/2020

2003 Toyota Sequoia

Verified customer (What's this?)
Verified employee review (What's this?)

Works great, easy to wire up on an older Toyota I just bought. Got my steering wheel controls working!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Poor Instructions

David from ENCINITAS, CA on 6/5/2020

2004 Toyota RAV4

Verified customer (What's this?)
Verified employee review (What's this?)

This product works with my Rav4 but only after 6 hours of trying to determine how to wire it using the funky application provided for the install. If you use this you need to call Crutchfield help line to find out what wires need to be used . I bought the adapter plugs but was informed after several attempts that I needed to cut into the wiring harness . The RAV4 wire colors did not match any of the instructions for this.

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Crutchfield response on

0 of 0 found this helpful

PAC Audio is AWESOME

Crutchfield customer from Revere, MA on 6/1/2020

2007 Cadillac CTS

Verified customer (What's this?)
Verified employee review (What's this?)

As I said in my stereo harness review, this thing is pretty intimidating when you're looking at it. And from what I understand it can be a handful when installing this WITHOUT a PAC stereo wiring harness. But fortunately for me I was installing this WITH a PAC stereo harness. And because it comes with a pretty good sized wiring harness I got a little overwhelmed and called PAC Audio for assistance. They were fantastic and he made my day when he told me I didn't need the extra multi wired harness because I was integrating along with a PAC Audio stereo harness. It was literally plug and play. The 2 harnesses (stereo and steering wheel) just plug into each other and then plug into the back of the radio. It was FANTASTIC! Once installed, the factory preset commands work great. But if you want to custom program it you can. Now that I haven't yet been able to accomplish because from what I've experienced it is a little tricky. So I put that on the backburner for now and just use it with the preset commands. But I'll get back at it eventually. Still though a very GREAT PRODUCT

Pros: Customizable commands Retains your ability to control your aftermarket radio like you could with the factory radio/OnStar etc... Very very simple when combining with PAC Audio radio harness

Cons: Programming may be a bit challenging Didn't wanna pair with my laptop for above mentioned custom programming Wiring may be a bit more involved and difficult when NOT combining eith PAC Audio radio harness

Crutchfield response on

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Don't waste your money

Crutchfield customer from Butte, MT on 6/1/2020

2009 Suzuki SX4

Verified customer (What's this?)
Verified employee review (What's this?)

Garbage! Finally gave up on it and just went without the steering wheel controls. This was a complete waste of money!

Pros: None

Cons: Instructions are not correct, installation is a pain.

Crutchfield response on 6/8/2020
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. We'll either help him get the adapter working correctly, or help him return it for an exchange or refund.

1 of 1 found this helpful

Does not work

Alex from DOVER, PA on 5/19/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Does not work, site gives one wiring harness that's not correct, app they make you download is not correct. Other brands seem to give better instructions, maybe try them?

Pros:

Cons:

Crutchfield response on 5/26/2020
Alex contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

1 of 1 found this helpful

Not for a novice installer, tricky for technicians

Crutchfield customer from N Providence, RI on 5/12/2020

2006 Scion xB

Verified customer (What's this?)
Verified employee review (What's this?)

I have an electronics and computer programming background. After hours of research on both the manufacturer's website and YouTube wasn't really sure I understood how to install the device. When I finally installed the new receiver I found some discrepancies in the wiring colors listed by the manufacturer for the vehicle to device interface and had to go with my best guesses Once I had the device wired and programmed to the best of my ability I was very pleasantly surprised to find everything worked perfectly. I would give a 5 star review if it was based strictly on how well it does what it is supposed to however because I cannot say for sure exactly how or why it works so well I have to go with 4 stars. Great product, not so great installation instructions

Pros: Does what it is supposed to

Cons: Fair amount of guesswork involved in installing

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Brewer, ME on 5/12/2020

2001 Saab 9-3

Verified customer (What's this?)
Verified employee review (What's this?)

The directions were not clear at all how to use this unit. I had to go to 2 different web pages just to figure it out. It worked just on volume up button and nothing else. I gave up on trying to make it work.

Pros:

Cons:

Crutchfield response on 5/20/2020
Once we saw this review, our Tech Support specialist, Cris, reached out to this customer to help. He is going to call us back, at his convenience, to walk him through the manual programming method. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Albuquerque, NM on 5/10/2020

2008 Ford Escape Hybrid

Verified customer (What's this?)
Verified employee review (What's this?)

Installing this thing was absolutely infuriating. The wiring diagram was incorrect for our vehicle. After wiring it per the manufacturers' specifications, it did not work. Spoke to Crutchfield tech support and manufacturer's support and both believed I had wired it right. So they sent a new adapter thinking the old was faulty. However, the same issue happened when installing the second one. After hours of screwing with this, and hours on the phone with Crutchfield tech support, we figured out a wire needed to be connected that the manufacturer said didn't need to be. If you buy this steering wheel adapter, be prepared to have some headaches during installation. That being said, once installed it works well.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from New Kent, VA on 5/5/2020

2006 Chrysler 300

Verified customer (What's this?)
Verified employee review (What's this?)

Works as advertised. Easy install.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Miami, FL on 5/5/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Love this product works well with my car

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Waxhaw, NC on 4/29/2020

2003 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

The instructions were unclear and did not match the factory wires to my truck. I would not bother to try, not worth the hassle.

Pros:

Cons:

Crutchfield response on 5/6/2020
We're sorry you're having issues with your SWC adapter. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

Works great for my Challenger!

Crutchfield customer from Columbus, GA on 4/26/2020

2014 Dodge Challenger

Verified customer (What's this?)
Verified employee review (What's this?)

I got rid of the junk stock radio in my 14 Challenger for an aftermarket Sony. I put off buying this module for too long! I never knew how much I missed my steering wheel controls!!! Installation took about an hour. 40 minutes of that was overthinking the harness. Out of all the wires attached to this module I only needed 3 lol. Out of the box the presets work perfect but I decided to customize my controls. The quality is great and customer service is on point!

Pros: Quality feel, easy instructions and highly customizable.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Works great!

Crutchfield customer from Portland, OR on 4/15/2020

2007 Subaru Legacy

Verified customer (What's this?)
Verified employee review (What's this?)

This is the second SWI-CP2 I have bought and installed. They work great the directions are pretty simple and straightforward. I especially like this unit because you can assign two functions to the same button. For example on my 2007 Subaru I don't have a button for voice commands but I was able to program the mode button to change source and if I hold it down for two seconds it will activate Siri on the Apple CarPlay unit.

Pros: Dual functions for each button

Cons: Being that it works for many different vehicle makes/models and many different stereo manufacturers there are a lot of unnecessary wires. But that's no problem because once you know which wires are needed you can just cut and remove any you do not need

Crutchfield response on
Customer review photo

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Tiltonsville, OH on 4/14/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Had a little difficulty which wire went where because the instructions were kind of vague but I called a specialist from crutchfield and he put me on the right path and I didn't have any further problems with the install.

Pros: Works very well with my steering wheel controls

Cons: Vague instructions for the novice installer

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Not impressed........... :(

James from PLYMOUTH, MA on 4/4/2020

2005 Toyota RAV4

Verified customer (What's this?)
Verified employee review (What's this?)

This is the second time I've wasted my $ for something like this. Had Crutchfield Pre Wire it in the harness, first one shorted out in the prior radio. The second one fired up with lights, checked the pins to make sure they on correct, tried to program everything looked like it was programming, and after several attempts decided just to install the New Kenwood unit to replace a very inferior Pioneer that was perpetually in scan mode factory defect. Crutchfield had been outstanding in replacing the Pioneer with a new Kenwood recommended by Dave, awesome choice. Just frustrated that if you count the times I've tried to keep the steering wheel controls with no luck. I'd stay clear of this, just get used to old school radio operation.

Pros: Crutchfield's Prewire harness well worth the cost,

Cons: 3 times and your out.... never again Good bye $..

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Schenectady, NY on 3/22/2020

2016 Nissan Frontier PRO-4X

Verified customer (What's this?)
Verified employee review (What's this?)

worked with most buttons when mapped manually but not all

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Jason from Covington ga on 3/19/2020

2017 Nissan Frontier S

Verified customer (What's this?)
Verified employee review (What's this?)

Great amazing and very well expected

Pros: Great

Cons: U got wait on shipping

Crutchfield response on

0 of 0 found this helpful

2004 Land Rover Discovery 2

Crutchfield customer from Stony Brook, NY on 3/16/2020

2004 Land Rover Discovery

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy to install and works great! On Discovery 2 you will not retain the mode function, but volume and station/track - up/down retained and work perfectly

Pros: Easy to install Excellent product website from manufacture to help you

Cons: Not all functions are retained

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Cecilia, KY on 3/2/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Very simple and totally foolproof!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Parma, OH on 3/2/2020

2012 Nissan Frontier S

Verified customer (What's this?)
Verified employee review (What's this?)

what i was looking for.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Clayton, NC on 2/10/2020

2004 Cadillac CTS

Verified customer (What's this?)
Verified employee review (What's this?)

Works as described

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great adapter

Crutchfield customer from Irwin , PA on 2/9/2020

2003 Pontiac Bonneville

Verified customer (What's this?)
Verified employee review (What's this?)

Works great, the instructions are a litttle vague. Easy install.

Pros:

Cons:

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Cp2 installation for 2006 Audi A4

Crutchfield customer from Westminster, CO on 2/2/2020

2006 Audi A4

Verified customer (What's this?)
Verified employee review (What's this?)

Great product. Installation was simple and easy. The only discrepancy I found was a single wire color in my factory harness did not match the diagram that pac supplied for installation.

Pros: Worked exactly is described with more function control then I expected. I now have voice command functions from the steering wheel control. This was and option for the original factory radio that only worked with a Bluetooth phone adapter that is expensive. With the dip switches everything works great.

Cons: Universal fitment has a lot of wires in the harness. I had to remove wires that are not used from the cp2 harness to allow it to fit behind my radio.

Crutchfield response on

0 of 0 found this helpful

NOT EASY TO INSTALL!!!!

Salvatore from Williamstown, NJ on 1/31/2020

2003 Cadillac CTS

Verified customer (What's this?)
Verified employee review (What's this?)

There is nothing easy about installing this! I assumed it was plug and play since I had already installed OS-2C-CTSX and based on these instructions it just shows you plugging it in (it even has a connector for it), wrong!!! you have to cut and splice the car harness. And the directions are wrong, they say connector C2, but it should be C3. If your not techy, don't even attempt it. Not sure if it was really worth the price, there has to be a better option!

Pros:

Cons:

Crutchfield response on

4 of 5 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Seattle, WA on 1/21/2020

2016 Hyundai Elantra GT

Verified customer (What's this?)
Verified employee review (What's this?)

Did not work on Hyundai Elantra GT. Multiple contacts with Crutchfield customer service and PAC audio customer service. Ultimately returned and replaced with Maestro SW model which did function properly with my vehicle. A little disappointed that customer service was so fixated on connector type and soldering vs crimping which resulted in multiple re-installs rather than telling me I could check my install with ohm and/or volt meter checks.

Pros:

Cons: did not work for Hyundai

Crutchfield response on

0 of 0 found this helpful

Don't get your hopes up

Crutchfield customer from Minneapolis, MN on 1/19/2020

2013 Acura TSX

Verified customer (What's this?)
Verified employee review (What's this?)

Does not work even while following the instructions to a T.

Pros: None

Cons: Doesn't work even if you follow instructions.

Crutchfield response on 1/22/2020
Once we saw this review, our Tech Support specialist, Mick, reached out to this customer to help him further. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

1 of 2 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Bellingham, WA on 1/17/2020

2006 Acura 3.2TL

Verified customer (What's this?)
Verified employee review (What's this?)

Works well for us, but was hard to install, compared to the rest of the system we installed.

Pros: Allows you to keep steering wheel controls

Cons: I found hard to install. But I am a novice at these things

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Staten Island, NY on 12/30/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Pretty straightforward install with web based instructions. Pre programmed mode did not have the phone feature working, everything else worked flawlessly.

Pros: Easy color coded wire install , web based instructions

Cons: Existing phone buttons did not work with pre programmed mode

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Las Vegas, NV on 12/28/2019

2008 Hyundai Sonata

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy install, highly recommend!!!

Pros: Easy to install

Cons: None

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Amarillo, TX on 12/21/2019

2016 Nissan Frontier SV

Verified customer (What's this?)
Verified employee review (What's this?)

It worked! Fairly easy

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

GET THIS!

Crutchfield customer from Williamstown, NJ on 12/12/2019

2015 Nissan Frontier SV

Verified customer (What's this?)
Verified employee review (What's this?)

You definitely want this. Now in saying this, it might take a bit to understand how the heck to do it if you're doing a self install, but when it finally clicks, it works PERFECT and so extremely necessary for your steering wheel buttons.

Pros: YOU NEED THIS, trust me

Cons: Took a while to set up, Very confusing

Crutchfield response on

0 of 0 found this helpful

Swi control interface harness

Crutchfield customer from Kalamazoo, MI on 12/4/2019

2015 Dodge Dart

Verified customer (What's this?)
Verified employee review (What's this?)

This was the easiest swi wire harness I have ever installed. Thanks Crutchfield for all your help.

Pros: Very easy to install. Fast shipping. Easy instructions to follow and great support team

Cons: None

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Seattle, WA on 11/19/2019

2007 Land Rover LR3

Verified customer (What's this?)
Verified employee review (What's this?)

Worked perfectly in my LR3

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Rochester Hills, MI on 11/10/2019

2005 MINI Cooper

Verified customer (What's this?)
Verified employee review (What's this?)

Best, most patient and knowledgeable customer service I've experienced in quite some time. With Travis's help I successfully installed this interface with a head unit ,amp, and bluetooth phone unit,( All about six years old but more or less brand new.). Initially quite confusing to me.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Battle Creek, MI on 10/27/2019

2018 Nissan Frontier S

Verified customer (What's this?)
Verified employee review (What's this?)

Great to have! Hooks up easily, and seemlessly!

Pros: Price, ease of install, value

Cons:

Crutchfield response on

0 of 0 found this helpful

Partial Functionality

Crutchfield customer from HENRICO, VA on 10/15/2019

2006 Acura 3.2TL

Verified customer (What's this?)
Verified employee review (What's this?)

I connect this device and while volume, channel and Mode buttons function on steering wheel; the voice/phone one do not. I have no idea if this is my fault, but there were several wires in the harness that were not used.

Pros:

Cons:

Crutchfield response on 10/16/2019
We're sorry you're having issues with your adapter. If the problem continues, please just reach back out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Gainesville, FL on 10/13/2019

1997 Buick LeSabre

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to hook up,4 wires,flip a few switches,app really helped!!!!

Pros: All information was there,plus an app

Cons: None

Crutchfield response on

0 of 0 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Burton, MI on 9/20/2019

2000 Chevrolet Camaro

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to use, simple plug and play.

Pros: Ease of installation.

Cons:

Crutchfield response on

0 of 0 found this helpful

Super easy to install

Crutchfield customer from Columbia, TN on 9/19/2019

2008 Chevrolet Silverado

Verified customer (What's this?)
Verified employee review (What's this?)

The new generation steering wheel controller is super easy to install. The dip switches make the selection for vehicle specific and radio specific application much easier than prior generation models. I highly recommend this control adapter!

Pros: Dip switches make the installation very easy

Cons: The hardest part is getting everything soldered up, and that wasn't bad.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Blythe, CA on 9/17/2019

2015 Chevrolet Sonic

Verified customer (What's this?)
Verified employee review (What's this?)

It did not work ..??

Pros:

Cons:

Crutchfield response on 9/23/2019
Once we saw this review, our Tech Support specialist, Cris, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Awesome

Crutchfield customer from Waterbury, CT on 8/22/2019

2012 Suzuki Grand Vitara

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent product. I had to find a power cable different that what the instructions call for but, once I did this it work with my SWC like the original radio did. Awesome product. Will definitely buy again for my next installation.

Pros: Aftermarket radio works with SWC as the original radio.

Cons: Had to use a different power cable that the instructions from PAC SWI call for.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-CP2 Steering Wheel Control Adapter

Crutchfield customer from Rochester Hills, MI on 8/19/2019

2000 Dodge Durango

Verified c