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Customer Reviews

Russound USRC Universal System Remote Control

Universal remote control for Russound multi-zone audio systems and third-party A/V gear

MFR # 1700-535000

Russound USRC Universal System Remote Control

Russound USRC Universal System Remote Control

Universal remote control for Russound multi-zone audio systems and third-party A/V gear

MFR # 1700-535000

1 review
View this product

Dont buy these!!!!!

Monica from STREETMAN, TX on 11/27/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I am very unhappy with these remotes. They have many functions for controlling other devices but for Russound, they only turn wall amplifiers off or on and adjust volume. You cannot skip or change a song or anything else even though those buttons are on the remote. Most annoying is the loud buzz you get from all speakers in the room every time a russound button is pressed. despite multiple calls to Crutchfield, assurances they will figure it out and stop the buzzing, six months later it is not fixed. Apparently a built in problem.

Pros:

Cons:

Crutchfield response on 11/30/2021
We're sorry to hear Monica is still having issues with her remotes. Our Tech Support specialist, Gage, reached out to help her further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

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