Chat
Contact us
Close contact box
Connect ID #
514 261 847 3
Connect ID #
514 261 847 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to
Chat Advisor Image

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Onkyo TX-RZ50

9.2-channel home theater receiver with Dolby Atmos®, Wi-Fi®, Bluetooth®, Apple AirPlay® 2, and Amazon Alexa compatibility

MFR # TX-RZ50

Onkyo TX-RZ50

Onkyo TX-RZ50

9.2-channel home theater receiver with Dolby Atmos®, Wi-Fi®, Bluetooth®, Apple AirPlay® 2, and Amazon Alexa compatibility

MFR # TX-RZ50

5 reviews
View this product

Get this if you can find it!

Crutchfield customer from Avenel, NJ on 12/28/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Lives up to the hype! Easy to use, setup in a flash, does what it is supposed to do and very well.

Pros: 8k eARC, THX , what's not to like!

Cons: Needed a patch right off the bat for video switch to work cleanly.

Crutchfield response on
Customer review photo

8 of 9 found this helpful

When in need.

Crutchfield customer from Westlake, LA on 12/26/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Crutchfield got it before anyone else could! Love this unit

Pros: excellent sound and power

Cons: none

Crutchfield response on

4 of 7 found this helpful

Well worth the money

Crutchfield customer from Beaverton, OR on 12/14/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I have been very pleased with the design, quality and sound of my receiver. I waited a long time for the RZ50 to be released by Onkyo, and it was well worth the wait. Everything just works, including the HDMI 2.1 features over a 28' run of cable. I believe that the receiver is a better value than similar products offered by competitors, and the sound is amazing. Very happy with the purchase.

Pros: Sound Features Design Quality

Cons: A more modern display would be nice

Crutchfield response on

12 of 13 found this helpful

Happy I early adopted!

Joe from Orlando, FL on 11/26/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Have had the receiver since 10/13/2021 wanted to give it a run with as many setups as possible. Stereo imaging and sound are excellent and ease of use is wonderful. I'm on the learning curve as far as dirac looking forward to hookup a minidsp 2x4 hd to correct the subs independently which I think will ad a much needed upgrade to bass management without having to fork over cash for upgrade to dirac live bass management when and if it will be ever available at this price point. Superb 7.1 surround sound and am lookin forward to trying 5.2ish.2 listening curve to fully test atmos. with soon to 5.2.4. Everything connected is recognized and switching is responsive source to source. Also ran a Pc with 3080ti and am getting frames as promised even connected my monitor thru hdmi to confirm this!

Pros:

Cons:

Crutchfield response on

24 of 24 found this helpful

Onkyo knocked it out of the park!

Timothy from Indian Trail, NC on 11/24/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Outstanding receiver! I purchased this receiver specifically for DIRAC Live and the pre-outs so I can use my separate amplifier. DIRAC eliminated most if not all sound issues like resonance in my center channel and frequency alignment I was having with my sound stage. 4K and 120hz with VRR works great using a PC for gaming. Not to say that the receiver does not have any quirks, it does. But that does not change my score of this product at all. If you are serious about home theater and 4k 120hz gaming, this is the receiver to get!!!

Pros:

Cons:

Crutchfield response on

25 of 26 found this helpful

TOP