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Customer Reviews

Viper VSM550 SmartStart Pro Module

Connects your smartphone or smartwatch to your car's remote start system

MFR # VSM550

Viper VSM550 SmartStart Pro Module

Viper VSM550 SmartStart Pro Module

Connects your smartphone or smartwatch to your car's remote start system

MFR # VSM550

11 reviews
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Howie from Jensen Beach, FL on 5/29/2023

2009 Hummer H3

Verified customer (What's this?)
Verified employee review (What's this?)

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Crutchfield response on

0 of 0 found this helpful

Viper VSM550 SmartStart Pro Module

Matt from Billerica, MA on 2/15/2023

2017 Hyundai Tucson

Verified customer (What's this?)
Verified employee review (What's this?)

Unit was an easy install after a call to support to verify some wiring. My existing remote starter is from Automate (specifically, the 4115A), who are owned by Directed. Thankfully, so is Viper. If you're like me and spent hours trying to figure out if this VSM550 would work with your Automate unit (for which Directed advertises a compatible DSM550), stop stressing and just order this. The app and commands are responsive, and the unit gets surprisingly decent cell reception, even in the middle of the dead zone I live in. Activation was quick and easy but does require a call to Crutchfield, and you'll have to set up a callback from one of the remote start experts. Once you have the unit installed and powered up with all 3 lights solid, there's no more crawling under the dash to do. Activation is done totally remotely. One downside that most hopefully won't encounter: the power leads built into the unit are pretty short and don't offer a lot of wiggle room if your data and power are in different places. I ended up soldering on my own extensions, and everything works great. Be sure to read the instructions carefully. There are a lot of connectors, but you should only need one (not including power if required)!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Good unit, gets service everywhere

Christopher from Seward, AK on 11/16/2022

1993 Ford F Series

Verified customer (What's this?)
Verified employee review (What's this?)

Works great the only issue is that it doesn't show run time and it took me three calls to Crutchfield to find the right person to activate it.

Pros: Easy install Excellent signal and response time

Cons: Doesn't show runtime Activation can be tricky

Crutchfield response on

1 of 1 found this helpful

Viper VSM550 SmartStart Pro Module

Francisco from North Hollywood, CA on 5/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

???????????? installed the viper 5706 + the vsm 550 on my Cadillac ??

Pros:

Cons:

Crutchfield response on

2 of 13 found this helpful

I like it.

Nancy from Lakewood, WA on 5/9/2022

2011 Chevrolet Tahoe

Verified customer (What's this?)
Verified employee review (What's this?)

Had this professionally installed (I visited a local sound shop near me and they wanted almost double for this module compared to Crutchfield) just thought I'd throw that in there. Cool little upgrade and the added subscription is worth the extra piece of mind in my opinion. No regrets.

Pros: Start your car from anywhere Free Roadside assistance *with added subscription Alerts via push notifications + text + email (all configurable)

Cons: Having to had it professionally installed

Crutchfield response on

3 of 3 found this helpful

VSM550 Review

Braylon from Cordova, TN on 2/3/2022

2009 Honda Civic LX

Verified customer (What's this?)
Verified employee review (What's this?)

Great product! Recently installed on a 2009 Civic and it works great. I can GPS track my car in real time with a detailed satellite map. I am also able to set parameters and speed notifications for other drivers to ensure safety. Overall 10 out of 10 product!

Pros:

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Crutchfield response on

3 of 3 found this helpful

Viper VSM550 SmartStart Pro Module

Crutchfield customer from Harvey, LA on 3/28/2021

1996 Ford F Series

Verified customer (What's this?)
Verified employee review (What's this?)

Start and lock your car and track it from your smart phone this rocks!

Pros:

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Crutchfield response on

6 of 7 found this helpful

Great security addition

Matt from WI on 3/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Awesome product! Installation was very easy. I'm using it with a Viper 4706V alarm module. I use this in my enclosed trailer. This helps protect my toys and trailer when I'm not around. Gives me peace of mind. Activating the smartstart module through Crutchfield was very easy. You need them to activate it. Much cheaper than any GPS tracker found on Amazon.

Pros: Easy installation.

Cons:

Crutchfield response on

7 of 8 found this helpful

Viper VSM550 SmartStart Pro Module

Crutchfield customer from Grand Rapids, MI on 11/5/2019

Verified customer (What's this?)
Verified employee review (What's this?)

It works great and it was shipped to my house fast.

Pros:

Cons:

Crutchfield response on

1 of 5 found this helpful

Great addition to Viper alarm

Eric from Beaverton, OR on 3/14/2019

Verified customer (What's this?)
Verified employee review (What's this?)

If you already have existing Viper alarm, this should be a very quick and simple install. The only downside is that the module will need to be activated by an authorized dealer, so you will need to call Crutchfield tech support and walk through the activation together. Besides that, everything works as advertised. I can start, lock, unlock, open trunk, and activate the panic feature all from my phone and now you basically have unlimited range.

Pros: Ability to use all the alarm feature using your phone.

Cons: You have to pay for a subscription. Shock warning doesn't notify your phone, only when the alarm is triggered.

Crutchfield response on

22 of 22 found this helpful

Viper VSM550 SmartStart Pro Module

Tim from Platteville, CO on 2/25/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to install, took less than 20 minutes. Tech support activated and tested the device in less than 5 mins. The vehicle was inside a metal shop and they had no trouble communicating with it.

Pros: Nice addition to the viper system. It show you on a map exactly where you vehicle is, which was it's moving and how fast. The added remote start functions are icing on the cake.

Cons: Yearly subscription, but it's reasonably priced.

Crutchfield response on

19 of 20 found this helpful

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