Your cart
Chat
Contact us
Close contact box
Connect ID #
006 950 282 4
Connect ID #
006 950 282 4
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

All of our representatives are
currently chatting with other customers.

Please enter your name.  
Please enter a valid email address. Why is this required?

For Tech Support, call 1-888-292-2575

All web chat conversations are recorded. We use automated technology to connect you with an Advisor and to answer some common questions. If you do not consent, please do not continue with chat assistance.

Thank you, !
Our conversation will be emailed to
Chat Advisor Image

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Marantz M-CR612

Desktop network receiver/CD player with Wi-Fi®, Bluetooth®, Apple® AirPlay® 2 and and voice control compatibility

MFR # MCR612/U1B

Marantz M-CR612

Marantz M-CR612

Desktop network receiver/CD player with Wi-Fi®, Bluetooth®, Apple® AirPlay® 2 and and voice control compatibility

MFR # MCR612/U1B

36 reviews
View this product

Marantz M-CR612

Steven from Warrensburg, NY on 3/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding and versatile receiver.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Marantz M-CR612

Brian from Norwalk, CT on 2/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Performs exactly as described. Excellent sound for a shelf system.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Marantz M-CR612

Crutchfield customer from Augusta, ME on 1/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I paired this with my PSB Alpha 5 speakers and it sounds great, both the lows and highs, and everything in between.

Pros: Great price for high quality sound.

Cons: Not everything about its operation is completely logical; go online for more info.

Crutchfield response on

0 of 0 found this helpful

Marantz M-CR612

David from Geneva, NY on 1/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

No review, I have a question regarding this unit. Can I hook up a turn table to this unit? Does it have to have a pre amp built to work if you can?

Pros:

Cons:

Crutchfield response on

3 of 6 found this helpful

Marantz M-CR612

Jacob from Niskayuna, NY on 1/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The electronics are excellent, easy to setup and the remote is straight forward. The sound lacks warmth.

Pros: Electronics, easy setup

Cons: Sound

Crutchfield response on

1 of 1 found this helpful

Marantz!

Rick from Colorado Spgs, CO on 12/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Drives the speakers effortlessly. Setting it up was easy. This Marantz does it all..fine piece of equipment. Perfect alternative to powered speakers.

Pros: Connectivity, power, deep rich sound.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Small Footprint, Big on Features and Performance!!!

David from Schenectady on 11/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Bought this unit for use with a TV in my dining room/kitchen area because of its size and features. Fit perfectly below my TV, connected to "optical TV 1" for audio, and connected the Jamo S 810 SUB for the subwoofer, I have a pair of 8" round Bose in the ceiling. Sound is fantastic... functionality is awesome. HEOS gives me all the connectivity I could want, and the unit will turn on when sensing output from the TV - and turn off when setting the "Standby" feature. Very clear visible display is great as we use it for a clock too. I could see this unit in a home office environment, bedroom, or any smaller area that you might want to enjoy music. Loudness is not a factor for my installation - 50 watts is more than adequate for most applications. I am very satisfied with the performance, features, and quality of this small powerhouse, I think you will be too!

Pros: Small footprint, packed with usable features, well built - quality fit and finish are excellent

Cons: for some, USB port location on rear is not convenient, although easily rectifiable with an extension cable

Crutchfield response on

3 of 3 found this helpful

Columbia

James from Columbia on 10/1/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Due to so-called upgrades in Heos software I can no longer connect to the receiver. Frustrating.

Pros:

Cons:

Crutchfield response on 10/4/2022
James, we're sorry you're having issues with your receiver. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

2 of 3 found this helpful

a perfect fit

Christopher from Easton, PA on 7/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

plenty of clean power to drive my bookshelves. compact and perfect sound stage for the medium room. rather easy to set up.

Pros: Marantz quality and compact design. supports the standard audio inputs along with popular internet music sources. numerous amp and speaker settings to tailor the sound to your listening environment.

Cons:

Crutchfield response on

5 of 5 found this helpful

Fun Receiver/CD Player

Thomas from Soquel, CA on 2/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This Receiver/ CD player is very nice. I haven't had it very long but hope to get many years from it.Was easy to set up with great help from my Crutchfield support team member and am pleased so far.It is made of plastic not medal but has a very sophisticated look that is very modern bit a bit high tech to get used to but am learning more each day. Was worried it would not have enough power to run two 100 watt Klipsch speakers but handles them quite well. Many receivers are not available due to shortages so went with this as I needed a cd player as well. Unit has many phone apps for streaming music services and have yet to figure that out, but you can look up a user's guide on line at the Marantz website.

Pros: Almost all functions are run from the remote like the new flat screen tvs.

Cons: If you want and old school receiver this may be not be for everyone.

Crutchfield response on

3 of 3 found this helpful

So Close, But So Far Away

Var from Las Vegas, NV on 2/8/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this is a receiver for my office. I paired it with KEF Q150 bookshelf speakers and a compact Jamo subwoofer. The sound is nice. It doesn't seem as "open" or "airy" in the high range as it should, but it could be the speakers and/or acoustics of my office. Generally speaking, for a receiver at this price, the sound is pretty good. First, the interface. The instructions that come with the receiver are pitiful. I am very tech-adept, so I was able to set everything up. But it is very similar to setting up a Ring doorbell (where you need to pair your cell phone/ipad to the wifi card on the receiver, then in turn pair everything your wifi network). But imagine setting up a Ring doorbell without clear instructions? I was able to do it. But I suspect most people, particularly the non-tech-savvy, would struggle. Also, the unit has an OLED screen, but it's black-and-white, and displays almost nothing of value. In fact, without the use of an iPhone/Tablet/etc., this thing would be almost impossible to use for anything other than CD playback. Second, the design. it looks handsome, but a bit dated. The body is solid, but the buttons are cheap plastic, and they feel like something from a $99 amp. Third, the thing has issues with streaming. Trying to stream Tidal on "master quality" causes terrible pops, crackles, and gaps in playback. When using it for Airplay, there are constant errors when trying to change songs on the apple device.

Pros:

Cons:

Crutchfield response on

19 of 21 found this helpful

Getting Started

Stephen from Austin, TX on 1/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good. Only problem we have had is setting up the Heos app. Got it resolved with the great Crutchfield tech support. Getting Started brochure could use some help, it is of little value.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Marantz M-CR612

Crutchfield customer from Altamont, NY on 1/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

A terrific all-in-one music machine, connect it to speakers and go crazy finding ways to entertain yourself with music from cd's, radio stations, live streams, your own files and music services. Just one caveat, you might go nuts trying to find out how you do some of these things because the instructions--online manual only--are not specific enough. I got this mainly to play a vast collections of cd's, which sound fantastic and better than they ever did on other players I've used, so all the other things that this unit can do are just gravy on the turkey. I imagine there are new discoveries to come.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Marantz M-CR612

Crutchfield customer from Union City, CA on 12/13/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Loving the whole experience of enjoying this in my workspace

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Marantz M-CR612

Crutchfield customer from Pea Ridge, AR on 11/25/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to use, good sound, I am very pleased with the product.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Marantz M-CR612

Crutchfield customer from Houston, TX on 11/12/2021

Verified customer (What's this?)
Verified employee review (What's this?)

For all of the bangbuck you get out of this little sweety, I'm hoping that Marantz gives me years of great listening pleasure. It should satisfy newbies to the audio world of techno- lovers as well as this guy who relished his first Pioneer amp and air suspension speakers.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Doubling Down with Marantz

Crutchfield customer from Portland, OR on 10/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

My wife and I are "old school" with a library of CDs that we want to hear. This is a nice compact unit that sounds good and is adaptable for present and future needs. We were disappointed in the predecessor M-CR611 when the CD player failed... so we're doubling down with this replacement. Crutchfield shipped this unit promptly and all is good at this point.

Pros: Compact with CD player that sounds good and is adaptable.

Cons: Successor unit CD player failed after just 6 years of light use.

Crutchfield response on

8 of 8 found this helpful

So Happy

Crutchfield customer from Pittsfield, MA on 9/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Awesome sound in a small package. We wanted a unit that could play our collection of CD's and the radio both inside our house and outside when we entertain. What we got was the most fabulous sound and a learning curve on internet radio that we are enjoying more and more every day. Our neighbors may not appreciate our taste in music as we play it rather loudly for many hours of the day now, but at least it is in crystal clear sound with amazing variety. We are grateful for other customers reviews on this and other similar products in its class, as we had a smaller budget compared to many of Crutchfields customer base, this was a stretch for us that we in no way regret. It looks fabulous on our new bookcase my husband made for our office.

Pros: Internet radio, a whole new world of listening pleasures.

Cons: Not a great owners manual, but thankfully previous owners made us aware in their reviews

Crutchfield response on

6 of 6 found this helpful

Marantz M-CR612

Crutchfield customer from Mammoth Lakes, CA on 8/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

clear and wonderfull sounds a little teckey to use

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Marantz M-CR612

Crutchfield customer from Northfork, WV on 6/10/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Honestly, it's been a long while since I've purchased any stereo equipment -- receivers, speakers, mixers, turntables, etc. I didn't know just how far behind I was in something that I enjoyed to the utmost years ago. After receiving and playing around with my new Marantz M-CR612 Network CD Receiver, and Polk S60 tower speakers, I was overwhelmed at the new advancements in this technology. This system, in 3 words, does it ALL! I am still tinkering around, buying sub woofers and other gear. I plan to pass this on to my younger generation nephews and nieces when I put it all together. It's truly fun getting back into the mix, so to speak. The system is awesome. The tech support was, without a doubt, the best I've encountered in years! Hats off to the Crutchfield staff in Virginia and technical support guru Felicia. Been a long time since you've cranked up the stereo? Get on board now.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Marantz M-CR612

Crutchfield customer from Denver, CO on 5/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Beautiful Machine

Pros:

Cons:

Crutchfield response on

2 of 5 found this helpful

Marantz M-CR612

Crutchfield customer from Pittsburgh, PA on 3/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

No manual, didn't No how to turn it on

Pros:

Cons:

Crutchfield response on 4/11/2021
This customer contacted our Tech Support specialist, Heather, for help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

10 of 30 found this helpful

Marantz M-CR612

Crutchfield customer from Georgetown, TX on 3/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

The system works well and has good sound quality. It was relatively easy to setup and fits into my entertainment center.

Pros:

Cons: I was unaware that to utilize and fully access all features I had to download or at least review the manual from the Marantz web page. While there is perhaps a cost, a good selling point from Crutchfield would be to include a copy or perhaps an abbreviated copy of the manual.

Crutchfield response on

13 of 13 found this helpful

Marantz M-CR612

Crutchfield customer from Mansfield, OH on 3/6/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This thing is cool -- I configured it to connect to my wifi, and it automatically gets Internet radio clearer than the local stations via antenna. Also connects easily to all the electronic doodads, including apple stuff, laptop, and bluetooth on an oooooold ipod. All intuitive and no issues. Sound quality is great. It even has an alarm clock. Only (tiny) downside, and i'm only picking because i'm writing a review, is that the usb port is on the back. So i got a $5 extension to plug usb sticks into that to play mp3s.

Pros: Easy to use Connects to everything Foolproof

Cons: Nothing

Crutchfield response on

6 of 6 found this helpful

Strike two!

DERRICK from Jacksonville, FL on 3/3/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I wanted a more compact receiver and thought this would be an excellent choice being that it also had a CD player built in. Plus it's Marantz so I was excited (I'd just returned a Cambridge receiver that was too large for my cabinet unfortunately). Upon arrival I met the UPS driver who handed me the box. Knowing Marantz I braced myself for the weight and was happy to take the package. But wait a minute, this can't be the right delivery, it's way too light! Upon opening I found a nice looking but obviously cheaper plastic component, not at all what I expect from Marantz, especially for $700.00. Sound is "okay" but definitely not something that's mid-level audio grade considering the price. It's good for streaming digital sources, but if you need to add a turntable (I did) or other audio components this may not be the best choice. Not a terrible product, but I see this more for use in college dorm rooms or a "my first audio component". Crutchfield Customer Service is going to hate me but I have to send this back. I'll just have to continue to go with separate components in the future. Oh well, back to shopping!

Pros: Compact; good for digital streaming music

Cons: Plastic; not really for audio component connectivity

Crutchfield response on

13 of 18 found this helpful

Do not buy

Guest from Knoxville, TN on 1/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Horrible. The network and the HEOS settings are all lost during a power failure. When you're re-entering your heos password, if you make a mistake, not only is the password lost but the user ID you just finished entering is also lost. Great concept; horrible implementation.

Pros: Looks nice

Cons: Completely frustrating

Crutchfield response on 1/12/2021
We're sorry you're disappointed with your receiver. If you purchased this from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

15 of 21 found this helpful

Compact and functional

Crutchfield customer from Newton Hlds, MA on 12/7/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I was looking for a single-CD player plus tuner to replace a 30 year old device. Perfect size for my custom built cabinet. Excellent streaming capabilities. Well worth the price.

Pros: Compact, easy to use, great features

Cons: A little pricey

Crutchfield response on

4 of 5 found this helpful

Disaapointed in plastic!

Crutchfield customer from Mckinney, TX on 12/7/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Actually the item is being returned. There is nothing wrong with the unit, it simply looks and sounds much less expensive then it is. Too much "cheap" looking plastic. Too bad I wanted it to be a real Marantz product; it doesn't seem to be.

Pros:

Cons:

Crutchfield response on

18 of 26 found this helpful

Sweet sound, compact unit filled with features

M from Brooklyn, NY on 11/29/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Was looking for a CD player/receiver combo for my significant other to use with an extensive and neglected cd collection. Marantz Cr-612 is a compact aesthetically pleasing unit with tons of features and when paired with KEF Q-150s has awesome sound quality that fills the room! Love it!

Pros: Size, sound, features, aesthetic

Cons: None

Crutchfield response on
Customer review photo

11 of 11 found this helpful

Great Compact Receiver

Crutchfield customer from Osseo, MN on 11/25/2020

Verified customer (What's this?)
Verified employee review (What's this?)

This is an incredibly feature packed small receiver. I get great room filling sound from it with a pair of Klipsch bookshelf speakers. I like being able to send streaming sources directly to it. Managing source accounts and system volume from anywhere in the house is relatively simple with the Heos app once you figure out how to set it up.

Pros:

Cons:

Crutchfield response on
Customer review photo

8 of 9 found this helpful

Marantz M-CR612

Crutchfield customer from Denver, CO on 11/7/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Love it love it love it

Pros:

Cons:

Crutchfield response on

2 of 6 found this helpful

Marantz M-CR612

Crutchfield customer from Fredericksburg, VA on 11/7/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great looking and versatile unit. Sounds great

Pros:

Cons:

Crutchfield response on

3 of 6 found this helpful

Marantz M-CR612

Crutchfield customer from Marana, AZ on 9/29/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Nice unit

Pros:

Cons:

Crutchfield response on

1 of 8 found this helpful

Get to work while you listen.

Crutchfield customer from Laguna Niguel, CA on 1/26/2020

Verified customer (What's this?)
Verified employee review (What's this?)

A tidy and compact receiver with a single, practical CD tray. The controls are minimalist in the best sense, get the job done without a lot of complexity and fuss. If you have limited space in your home office, want excellent sound, ease of use, and still get some work done without operational distractions from your music system, this is the one to get. Set up was a piece of cake. Of course good speakers are a must.

Pros: As above

Cons: None yet ( 3 weeks).

Crutchfield response on

12 of 13 found this helpful

Great product

Crutchfield customer from Boise, ID on 12/23/2019

Verified customer (What's this?)
Verified employee review (What's this?)

The product was as advertised and sounds great! Received in a timely manner with excellent service help.

Pros: Ease of operation and function

Cons: none so far

Crutchfield response on

5 of 7 found this helpful

Glossy good

Richard from Loxahatchee, FL on 11/18/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Hello, I just received this Marantz 612 last week. I have to say when I first opened the package and saw it and held it, based on appearances I was a little disappointed. The high gloss plastic makes it look cheap. I suppose had the casing been made of aluminium, it might have cost much more ? Also there is no real weight to it, so it made me wonder what kind of amplifier and components are inside. I have the intention of using Focal's Aria 906 with it. I did call Marantz cust. service and was assured it could power these speakers well. We'll see. Now the good. FULL of features and the CD player sounded great via my headphones (B&O and Sennheiser PX100). I love the ambient lighting, you can change the colours. The internet radio from what I have seen so far is going to be great. It was easy to set up as well. Micro adjustments for tone via MGHtz is a great feature as well.

Pros: Feature packed Fairly easy setup and online manual for help Crutchfield has been great. 1st time customer

Cons: Looks cheap Lacks weight but not yet sure if that means anything Ugly remote by design

Crutchfield response on

35 of 39 found this helpful

TOP
Compare the sound