Your cart
Chat
Contact us
Close contact box
Connect ID #
232 846 482 4
Connect ID #
232 846 482 4
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?

For Tech Support, call 1-888-292-2575

All web chat conversations are recorded. We use automated technology to connect you with an Advisor and to answer some common questions. If you do not consent, please do not continue with chat assistance.

Thank you, !
Our conversation will be emailed to
Chat Advisor Image

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Instrument Sales and Service Cadillac CUE

Refurbished factory receiver and center column control panel for select 2013-up Cadillac models

Item # 700CADCUE

If your Cadillac's CUE infotainment system is on the fritz or in need of repair, here's a great...

Find what Fits your vehicle

If your Cadillac's CUE infotainment system is on the fritz or in need of repair, here's a great...

Discontinued item
2 questions - 2 answers

Item # 700CADCUE

Free lifetime tech support

Whenever you need a hand.

Need an expert?

Our Advisors know their stuff and love to help.

Hands-on research

We double check the details on each item.

About the Instrument Sales and Service Cadillac CUE

Dominic DeVito

Factory replacement for your Cadillac CUE system

If your Cadillac's CUE infotainment system is on the fritz or in need of repair, here's a great alternative to paying top dollar at the dealership. This refurbished Cadillac CUE control panel from Instrument Sales and Service gives you the same look, feel, and features of your current setup, but at a significant savings versus a new unit.

Factory replacement for your Cadillac CUE system

If your Cadillac's CUE infotainment system is on the fritz or in need of repair, here's a great alternative to paying top dollar at the dealership. This refurbished Cadillac CUE control panel from Instrument Sales and Service gives you the same look, feel, and features of your current setup, but at a significant savings versus a new unit.

Designed for your Cadillac

The experts at Instrument Sales and Service know exactly how the CUE works in your particular Cadillac, so you can be sure it'll offer the same performance as the one that rolled off the lot. Replacement CUE control panels are available for the following Cadillac models:

  • ATS (2013-up)
  • CTS (2014-up)
  • ELR (2014-2016)
  • Escalade (2015-up)
  • SRX (2013-2016)
  • XTS (2013-up)

Factory fit, finish, and features

This package replicates your CUE interface exactly, including the capacitive touchscreen, apps, GPS navigation, USB input, and more. It also includes the kit to ensure proper fit in your car's center column. If you're a novice at installing car stereos, you might want to consider contacting a professional installer, but Crutchfield's tech support specialists are available with free help if you run into any issues.

Return your old CUE for a refund

A $100 core charge has been included in the price of this receiver. You can get that $100 back by returning your old CUE system to Instrument Sales and Service within 30 days of receiving your new unit. You should use the carton your new CUE is shipped in, as it includes special packaging to keep your old CUE safe and sound. Return shipping is covered, and a shipping label is included with your new CUE. Please make sure that the CUE you receive is identical to your old CUE, and verify all info on the return form.

We'll need your Cadillac's Vehicle Identification Number

Important Note: In order to ensure the proper fit and feature set, you'll need to provide your Cadillac's VIN (from your vehicle registration card) to complete your order. Call an Advisor at 1-888-955-6000 with your VIN handy and we'll get you squared away. If you prefer to order online, a representative will contact you within 48 hours to confirm your car's VIN before your order is shipped. This item ships directly from the manufacturer.

You'll need a wired connection to your parking brake to access settings and other features on this receiver. Your parking brake must be connected and set in order to view video on its screen.

READ LESS

Product highlights:

  • refurbished CUE infotainment control panel for select 2013-up Cadillac models
  • replicates fit and features of your specific OEM CUE system
  • Vehicle Identification Number (VIN) required for purchase — a representative will contact you within 48 hours to confirm VIN before shipping
  • receive a refund of $100 on your purchase by returning your old CUE to Instrument Sales and Service in your new CUE's packaging (some restrictions apply)
  • wired connection to parking brake required to access settings and other features on this receiver (the brake must be connected and set for video display)
  • warranty: 1 year

What's in the box:

  • Refurbished CUE infotainment control panel for select 2013-up Cadillac models

Customer reviews

We don't have any reviews, yet.
Submit a review and then enter to win a $350 gift card.
Be the first to review this product

Loading reviews...

Thanks for submitting your review

Filter by rating

Customer photos

Sort reviews

Sort by:
Items per page:
View page:

Verified customer (What's this?)
Verified employee review (What's this?)

Pros:

Cons:

Crutchfield response

<< >>

More details on the Instrument Sales and Service Cadillac CUE

Stacey B.

Loading accessories...

Customer Q&A

2 questions already asked

Q
I have a base model ATS with the 4" screen will this work in my car or will some functionality be lost if I try and swap it?
[ Andy  Apr 09, 2020 ]
1 answer
A
Hi Andy. We will need to gather more information on your vehicle in order to ensure the proper fit and feature set. You'll need to provide your Cadillac's VIN (from your vehicle registration card) to complete your order. Call an Advisor at 1-800-324-9695 with your VIN handy and we'll get you squared away.
[ JESSICA  Apr 26, 2020 ]  Staff
Q
Does this contain the updated 2016 CUE features (faster response times, etc)?
[ Micajah  Jan 19, 2020 ]
1 answer
A
Hi Mike, thank you for your question. The Cadillac CUE is a factory refurbished unit. We would recommend checking the firmware version of this unit once received, and if a firmware update is available you would be able to take advantage of that. Feel free to chat with us online or by phone at 1-800-324-9695. We will be happy to assist you with any other questions or needs you may have.
[ JESSICA  Feb 04, 2020 ]  Staff

Loading articles...

TOP
Compare the sound