Contact us
Close contact box
Connect ID #
368 317 031 3

Call center hours

Connect ID #
368 317 031 3
Chat
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

We're sorry, chat is not available at this time. Please visit our Support page to find the help you need.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-800-955-9091

Thank you, !
Our conversation will be emailed to
Please enter a question  
Please select an email topic.  

Looking for tech support?
Please call us at 1-800-955-9091

Need help now?
Call an advisor: 1-888-955-6000

Please enter your name.  
Please enter your US phone number.  
Please enter an email.  
Please enter an email.  
Please enter a message  

Calls may be recorded for training and quality control purposes.

Crutchfield call centers are located in Virginia USA.

Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

Crutchfield call centers are located in Virginia USA.

Customer Reviews

Astell&Kern A&ultima SP1000M

High-resolution portable music player with Wi-Fi® and Bluetooth® (Black)

MFR # 3PPF328C-CMBLN1

Astell&Kern A&ultima SP1000M

Astell&Kern A&ultima SP1000M

High-resolution portable music player with Wi-Fi® and Bluetooth® (Black)

MFR # 3PPF328C-CMBLN1

2 reviews
View this product

Astell&Kern A&ultima SP1000M

Crutchfield customer from Kansas City, MO on 12/23/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great sound and easy to use. Larger and heavier than the 120 it replaced, but I'm happy with it. Internal memory could be larger, but AK says the player now supports 1TB cards in the card slot.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Nirvana is here!

Jeff from Surprise on 4/13/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

The performance of the SP1000M is nothing short of amazing! I've been sitting here for going on three hours now just stepping through my music collection and enjoying every minute. The level of detail is excellent but non-fatiguing. The balance from high to low frequencies is just about perfect without using the eq function, but it is nice to have the option available. The bass is detailed and plays deep, the treble is very natural sounding and extended. Vocals sound spectacular! It is very easy to tell the difference between a less than optimal recording and a good one, but even the bad recordings are still enjoyable. Not sure how they did that, but I like it! One "downside" is that the presentation is so clean and effortless that it is easy to keep turning up the volume. I haven't even used the balanced output yet but hope to do so soon. I've mostly been streaming lossless files from my PC using the MQS Streaming Server app and so far it has worked flawlessly. Fit and finish is excellent as expected and the physical size is just about perfect. No complaints in the looks department, this is a very nice looking piece of gear! I really can't say enough good things about the SP1000M! Very happy that I went ahead and took the plunge and bought it. I'm also very pleased with the level of service from Crutchfield. Ordered it yesterday, got it today, no complaints! Thank you!!

Pros: Amazing sound quality. Lots of ways to enjoy your music collection: Many file formats supported, trouble-free NAS and PC streaming, Internet streaming apps. Excellent build quality.

Cons: No getting around the price but if you want truly high end sound in a portable package, look no further.

Crutchfield response on

0 of 0 found this helpful

TOP