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Customer Reviews

Meural Canvas II (21.5") — Powered by NETGEAR

16" x 24" smart art frame (White)

MFR # MC321WL-100PAS

Meural Canvas II (21.5

Meural Canvas II (21.5") — Powered by NETGEAR

16" x 24" smart art frame (White)

MFR # MC321WL-100PAS

6 reviews
View this product

It's nice, but...

Crutchfield customer from Bohemia, NY on 1/17/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

The picture is clear and just the right brightness, we love the size, and it was fairly easy to set up. However, I wish the white mat was changeable to black; the software leaves a lot to be desired; and the 'swiping' motions are clunky at best.

Pros: beautiful

Cons: clunky

Crutchfield response on

0 of 0 found this helpful

Great product.

Crutchfield customer from San Antonio, TX on 11/15/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

The product is really great. I would rate it at 5 stars but to start with the set up instructions are rather nebulous (iPhone for me). What's worse is trying to sign up for technical support at what appears to be a reasonable cost, but after finally (another story) getting into one's account the the cost is way higher. Options include auto renewal which I declined but showed up as renewal anyway after receiving confirming email. Good luck trying to get any help online or by phone without paying because there are no links, etc. listed anywhere but one Netgear site where a serial number is required for connection to help but will not work after entering the required numbers. Again the product is fantastic but Netgear support is awful.

Pros: Really impressive technology.

Cons: Terrible Netgear support.

Crutchfield response on

0 of 0 found this helpful

This frame is gorgeous!

Crutchfield customer from Middletown, NY on 11/3/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

THIS FRAME IS GORGEOUS!!!! I saw this frame on a tv show and immediately looked it up. I love to display pictures around the house but don't have the wall space to display them all. This is a way to do just that. It is sleek and look absolutely beautiful on the wall. There is a gallery of photos to add as well as your own. You will not be disappointed. I'm going to buy another.

Pros: Sleek, good price, looks great and sharp pictures.

Cons: A little pricey but well worth it.

Crutchfield response on

0 of 0 found this helpful

Meural Canvas II

Sarath from Ashburn on 10/7/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Display is good and mostly crisp. Ambient light behavior is ok too. But gesture control is not great. And its been almost a month and have not been able to get my SD card to be detected by the canvas. Followed all the instructions, got the recommended SD card, still not working. And the icing on the cake is the unfortunate support team for Meural. Absolutely zero support from them, they seem to hold true to the other reviews on the internet.

Pros:

Cons:

Crutchfield response on 10/12/2020
Sarath, we're sorry you're having issues with your Canvas II. If the problem continues, please just reach back out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Meural Canvas II (21.5") Powered by NETGEAR

Crutchfield customer from Cypress, TX on 7/20/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Amazing product

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Meural Canvas II (21.5") Powered by NETGEAR

Crutchfield customer from New York, NY on 1/6/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Beautiful! I suggest getting the protective cover not only for protection but it gives it a reflection which enhances the realism. Only down side is the power cord;it's ugly!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

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