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Terms & Conditions: Crutchfield Text Alerts

Crutchfield Text Alerts is a standard rate mobile subscription service that will send an SMS text message to your mobile phone to alert you when the status of your Crutchfield.com order has changed (up to six (6) SMS messages for each package shipped; will send you bi-monthly marketing text messages and may, occasionally, send you text messages that we think may be of interest based on your browsing behavior on our web site and past purchases.

How does it work?

By opting into Crutchfield Text Alerts, you agree to receive SMS/text messages from us to the number you provided. Delivery messages may include delivery and shipping information. Marketing messages may include offers and promotions.

Sign up for Crutchfield Text Alerts by checking the sign-up box on the address page during check out; by entering your mobile phone number on the Order Confirmation page after submitting your order at crutchfield.com or by entering your phone number and selecting “sign-up” at crutchfield.com/secure/SmsAlerts.aspx.

Participant Opt-Out or Help

TO OPT OUT OF FUTURE MESSAGES AT ANY TIME, TEXT “STOP” TO 65331 OR REPLY “STOP” TO ANY TEXT MESSAGE. You can also opt out of future messages by entering your mobile phone number and selecting “unsubscribe” at crutchfield.com/secure/SmsAlerts.aspx. FOR HELP, TEXT “HELP” TO 65331 OR CALL 1-800-955-9091.

PLEASE CALL 1-800-955-9091 WITH ANY QUESTIONS ABOUT YOUR ORDER.

Participant Requirements

You must be 18 years old or older and be a resident of the United States. You must have a wireless device of your own capable of 2-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

When You'll Receive Messages

You will receive order status text messages when your order is being packed at our warehouse, when we ship it, when Crutchfield has been notified by the shipper of a delivery exception, when Crutchfield has been notified your package is out for delivery, and when Crutchfield has been notified by the shipper that your package has been delivered. We may also send you marketing text messages and may, occasionally, send you text messages that we think may be of interest to you based on your browsing behavior on our web site and past purchases. Message frequency varies.

The Messages

The order status messages will include a link to track the latest status of your package as reported by the carrier. A sample text message will look like this:

Your package has been delivered! www.crutchfield.com/UPS.aspx?t=1Z28077003457398301. Text HELP for help. STOP to cancel. Msg&data rates may apply

Non-order status messages will look like the following sample:

Shop now for great deals. Save on sound bars, turntables, and more: https://www.crutchfield.com/1A/12AB34C).

Costs

Message and Data Rates May Apply. There is no cost for this service from Crutchfield, but some carriers may charge a fee for each message you send or receive, in accordance with the terms of your cellular subscription plan. Other carrier-specific rates may apply, depending on your individual wireless pricing plan, in accordance with your wireless customer agreement. You are responsible for all applicable carrier charges and any taxes. Consult your wireless service provider regarding their pricing plans. Other charges may apply.

Participating Wireless Carriers

Crutchfield Order Status Alerts are available on most major wireless carriers, including: T-Mobile, Sprint/, AT&T, Verizon Wireless, Alltel, CBW, Cricket. Wireless Carriers are not guaranteed and are subject to change at any time without notice. The service is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. Carriers are not liable for delayed or undelivered messages

Releases; No Warranties; Reservations

By participating, you agree to release and hold harmless Crutchfield and Participating Wireless Carriers ("Released Parties") and their respective representatives, agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury and/or death which may occur in connection with this Initiative, and for any claims based on violation of law or infringement or violation of any rights of any person or entity, including, without limitation, violation of publicity rights, defamation, invasion of privacy. Released Parties are not responsible for any printing, typographical, mechanical or other errors in associated promotional materials in connection with this Initiative. Participating Wireless Carriers and/or each of their respective subsidiaries, affiliates, shareholders, officers, directors, agents, representatives and employees are not responsible for this Initiative, and none of them will have any liability or responsibility for any claim arising in connection with participation in this Initiative.

The Released Parties make no warranties, and hereby disclaim any and all warranties, express or implied, concerning this Initiative. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND THE RELEASED PARTIES HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES AND/OR NON-INFRINGEMENT.

Released Parties are not responsible for technical, hardware, software, electronic, network, telephone or other communications malfunctions, errors or failures of any kind, errors in transmission, traffic congestion, lost or unavailable network connections, telephone connections, wireless phone connections, web site, Internet, or ISP availability, unauthorized human intervention, traffic congestion, incomplete or inaccurate capture of entry information (regardless of cause) or failed, incomplete, garbled, jumbled or delayed transmissions which may limit or restrict your ability to send a message, including any injury or damage to your or any other person's wireless device relating to or resulting from participating in this Initiative.

Termination or Changes to these Terms and Conditions

Crutchfield reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Initiative for any reason without notice, including, without limitation, virus, bugs, non-authorized human intervention, fraud or other causes beyond its control, including, without limitation, anything that affects the administration, security, fairness or proper conduct of this Initiative.

Privacy and Information Provided to Us

Your privacy rights and the information provided to use through this service shall be governed by our Privacy Policy, which can be accessed at www.crutchfield.com.