Crutchfield Rewards at Crutchfield.com

Due to high demand, our current wait times for calls and chats are longer than usual.

Hours 7 days a week

Monday-Friday:

9 am - 8 pm est

Saturday-Sunday:

10 am - 7 pm est

Lunes a viernes:

9 am - 7 pm este

Sábados:

10 am - 7 pm este

Estamos disponibles 6 días a la semana

Looking for International Support?

Shop smart & save time when you connect with an advisor

Call us at 1-888-955-6000

Mention Connect ID number:
535 116 105 3

Your advisor will be able to share relevant pages and add items to your cart

Your security and privacy are ensured. Our advisors cannot see anything that is on your computer. They only have the ability to "serve" a page from our site and put items in your cart. You’re in control at all times, and you can disconnect at any time by closing your browser window.

1-888-955-6000

Hours 7 days a week

Monday-Friday:

9 am - 8 pm est

Saturday-Sunday:

10 am - 7 pm est

Lunes a viernes:

9 am - 7 pm este

Sábados:

10 am - 7 pm este

Estamos disponibles 6 días a la semana

Looking for International Support?

Shop smart & save time when you connect with an advisor

Call us at 1-888-955-6000

Mention Connect ID number:
535 116 105 3

Your advisor will be able to share relevant pages and add items to your cart

All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

All of our representatives are
currently chatting with other customers.

Hours 7 days a week

Monday-Friday:

9 am - 8 pm est

Saturday-Sunday:

10 am - 7 pm est

Lunes a viernes:

9 am - 7 pm este

Sábados:

10 am - 7 pm este

Estamos disponibles 6 días a la semana

Looking for International Support?

Thank you, !

Our conversation will be emailed to

Your Advisor,

More about me

Order number

Billing zip code

Billing last name

Virtual agent:

You said

Your phone number

Order number

Virtual agent: Would you like to schedule a callback from Tech Support?

You said

Virtual agent: Thanks! We found your order info. Please fill out the following and we'll have someone from Tech Support call you back at your convenience.

Your phone number Please enter a valid 10-digit phone number

When should we call you back?

Your phone number

Callback time

You can exit this chat now.

Virtual agent:

Thank you. You are in line to receive a call from .

Please keep your phone line open.
If you no longer wish to receive the call, please click the button to cancel your request.

It's your turn. will be calling you shortly at .

See bio

Thank you. We will be calling you .

We're sorry. We have encountered a problem.

Sorry, the call-back feature is currently unavailable.

Crutchfield Rewards Terms and Conditions

Your benefits

1

Turn points into savings!
2

50 bonus point for creating your account.
3

Free! No fees. No gotchas.

How it works

1

Earn 1 point for each dollar you spend.
2

Points become available 15 days after your order ships.
3

Apply points in checkout to pay for future orders.

Watch the video

Easy to redeem

Love the fact that you give rewards for purchases and make it easy to redeem.

Fred S.

Smart choice for anyone

This rewards program on top of the customer service is just too good to pass on.

Kimberli

Would highly recommend

I've been able to get rewards dollars for all purchases thus saving more on future purchases. Would highly recommend.

Richard F.

Still have questions?

What are points worth?

Points	Rewards amount
250	$5
500	$10
1250	$25
2500	$50
5000	$100

What happens to points I earned before I created an account?

Great news! Those points will be available. Once you create your Crutchfield account, you will receive points for eligible purchases that were made using the same email address.

How can I see the "pending" points that I've earned?

Your pending points will be visible on your account page up to 24 hours after your order ships.

How will I know that my points are no longer pending?

Your pending points will be available 15 days after your order ships. You can verify that your points have moved from "pending" to "available" on your Crutchfield account page.

How do returns impact my points?

When you return items, the points you earned for buying them are deducted from your account.

How do I earn points?

You will earn points on all merchandise purchases. Gift Card purchases, taxes, and shipping fees do not count toward point accumulation.

Are my points transferrable?

Your Rewards Points are not transferrable and may only be used when you are signed into your Crutchfield account.

How do I use my Rewards Points?

You must be logged into your Crutchfield account to use your Rewards Points. In the payment page of checkout, just click "Apply Crutchfield Rewards Points" and your available rewards balance will be deducted from your order total.

Best picks

Buying guides

How-to guides

Research Garage

All finished with your chat session?

Thank you. You are in line to receive a call from .

It's your turn. will be calling you shortly at .

Sorry, the call-back feature is currently unavailable.

Your benefits

How it works

Watch the video

Still have questions?

Your Advisor