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Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

For Android™, BlackBerry®, and Windows® smartphones

22 Reviews | 3 questions - 7 answers

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Item # 018QC20

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Our take on the Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Take your music everywhere, and leave distractions behind. The Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones are ultra-portable thanks to their compact in-ear design. So Bose's legendary noise-cancelling technology is easier to take along than ever. They may be small, but the QuietComfort 20 headphones deliver plenty of smooth Bose® sound. And with their ability to minimize external noise, you'll be able to hear every note of your music clearly. 

Bose QuietComfort 20 Acoustic Noise Cancelling headphones

The QuietComfort® 20 headphones let you enjoy your music distraction-free, everywhere.

The first in-ear noise-cancelling headphones from Bose®

Take your music everywhere, and leave distractions behind. The Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones are ultra-portable thanks to their compact in-ear design. So Bose's legendary noise-cancelling technology is easier to take along than ever. They may be small, but the QuietComfort 20 headphones deliver plenty of smooth Bose® sound. And with their ability to minimize external noise, you'll be able to hear every note of your music clearly. 

Stay aware of your surroundings

Powerful noise-cancellation is great for those times when you want to block out the world. But sometimes you need to be aware of what's happening around you. That's why Bose developed "Aware" mode for the QuietComfort 20 headphones. With the press of a button on the in-line remote, Aware mode passes external noise to your ears from two of the four tiny internal microphones. This allows you to hear your music clearly while still keeping aware of your surroundings — perfect for busy city streets or jogging through the park.

Bose QuietComfort 20 Acoustic Noise Cancelling headphones

The QuietComfort® 20 headphones are compatible with Android smartphones like the Samsung Galaxy (not included)

A focus on long-lasting comfort

Comfort is key for any pair of headphones. Bose developed their StayHear+ tips to provide a fit that's both comfortable and secure. With their soft, cone-shaped tips and stability loops, the QuietComfort 20 headphones are built for long listening sessions, even when you're on the move. Plus, the StayHear+ tips provide the proper seal required to keep external sound out for maximum noise-cancelling efficiency. Try all three included pairs to find the right fit that will keep these headphones securely in your ears as you go from the plane to the taxi or while exercising at the gym.

Built-in remote and microphone for Android phones and more

Want to take calls on your Android, BlackBerry, or Windows smartphone? The QuietComfort 20 headphones feature an in-line remote with a built-in microphone. You can answer calls and control music playback with the push of a button while your phone stays in your pocket.

Dead battery? Keep listening with passive mode

The QuietComfort 20 headphones feature a built-in rechargeable battery. Just connect the included USB cable to your computer or compatible AC charger. Stuck on a plane and can't recharge? Keep the music playing thanks to passive listening mode. Just switch off the power and listen without noise-cancellation until you're able to recharge the battery.

From our Bose QuietComfort® 20 Acoustic Noise Cancelling headphones review:

Part of the beauty of music is that it has the power to take you out of your present place and transport you somewhere else. The Bose® QuietComfort® 20 headphones set the stage for this phenomenon by eliminating the outside world from the picture before you even press play. They make it that much easier to get lost in your music.

— David Brown, Crutchfield A/V Writer

Working in an open office can be distracting. My new headphones allow me to listen to my music in a way that makes me forget where I am. The clarity and richness of the music is great!

MadisIya, Maryland

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What's in the Box:

  • Pair of in-ear headphones with in-line remote/microphone and control module (52" audio cable terminated by a 3.5mm connector)
  • Clothing clip (installed)
  • Pair of medium StayHear eartips (installed)
  • Pair of large StayHear eartips
  • Pair of small StayHear eartips
  • 13" USB charging cable (Type A USB on one end and micro USB on other end)
  • Soft zippered carry case
  • Owner's Guide
  • Important Safety Instructions
  • Warranty Information card
  • Australia/New Zealand warranty note
  • "We're here to help..." card

Product Highlights:

  • in-ear headphones with active noise cancellation to block out external distractions
  • in-line remote and microphone let you take calls and control music on most Android™, Windows®, and BlackBerry® smartphones
  • Aware mode allows some external sound into your ears so you can remain aware of your surroundings while your music remains clear
  • TriPort® acoustic headphone technology for powerful bass and clearer sound
  • three sizes of proprietary StayHear®+ tips provide a comfortable, secure fit and proper noise isolation
  • slim control module with built-in rechargeable battery, power/mode switch and status lights for battery life and mode
  • up to 16 hours of use with a fully charged battery
  • passive listening mode for use when internal battery runs down (no noise cancellation during passive listening)
  • USB charging cable
  • clothing clip
  • warranty: 1 year
  • Our 60-day money-back guarantee

Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones Reviews

Average Customer Review(s):

(22 Reviews)
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Hands-on research

Features and Specs

Fit Style In-ear/Earbud
Earcup Type Closed
Earcup Width x Height 1 x 1.25
Noise-canceling Yes
Bluetooth No
Mic For Taking Calls Yes
iPhone Control ---
Lightning Connector No
Android Control ---
Frequency Response Not Given
Sensitivity Not Given
Impedance Not Given
Weight 1.55 ounces
Cord Length 52
1/4-inch Adapter Included No
Volume Control No
Parts Warranty 1 Year
Labor Warranty 1 Year

Product Research


Overview: The Bose QuietComfort 20 Acoustic Noise Cancelling headphones combines the audio performance of the Bose IE2 in-ear headphones with the patented Acoustic Noise Cancelling technology. The QC20 comes with an in-line remote/microphone that is compatible with most Android, Blackberry, and Windows smart phones.

Acoustic Noise Cancelling Headphone Technology: The patented Acoustic Noise Cancelling headphone technology in Bose QuietComfort headphones provides full-spectrum noise reduction for a better audio experience. Microphones on the outside of the earbuds actively monitor what you hear, including unwanted outside sound. The difference between the unwanted sound and the desired sound is then electronically processed, creating a correction signal that acts to negate the unwanted noise. The speaker within each ear-cup is then fed the correction signal. This signal, combined with the passive noise reduction of the StayHear+ ear tips, dramatically reduces the outside distractions that reach your ears.

TriPort Technology: Bose proprietary TriPort technology allows the drivers of the QC20 headphones to create deep lows while keeping the headphones small and lightweight. TriPort technology, combined with Active EQ, give you lifelike sound for your music, videos, and phone calls.

StayHear+ Ear Tips: The Bose headphones come with StayHear+ silicone ear tips in three sizes (Small/Medium/Large) to help assure a more accurate and comfortable fit. The StayHear+ ear tips offer greater in-ear stability during exercise and other active sports. Advanced materials and design allow the tips to nestle inside the bowl of the ear, while also naturally conforming to the ear's upper ridge. The natural oblong cone shape of the ear tips provides a gentle seal that helps keep unwanted ambient noise out. StayHear+ ear tips also are designed to remain more securely on the headphone itself.

Aware Mode: The Aware Mode temporarily turns off the Active Noise Cancelling to allow you to hear ambient noise while continuing to listen to your music. Whether you're crossing the street, waiting on airline gate announcements, or just wanting to be more aware of your surroundings, you can engage the Aware Mode by pushing a button on the in-line remote.

In-line Remote/Control Module: The QC20 gives you control over your headphones and your phone calls. The 2-button in-line remote/microphone is compatible with most Android, Blackberry, and Windows smart phones, and features answer/end call and Aware Mode. The microphone enables you to make phone calls and perform voice commands with your smart phone. The control module contains the rechargeable battery, and includes the power switch for Active Noise Cancelling and LED status indicators.

Rechargeable Battery: The QC20's Active Noise Cancelling is powered by a rechargeable Lithium-Ion battery in the Control Module. The battery is charged with the supplied USB cable in approximately 2 hours. A fully-charged battery provides approximately 16 hours of battery life. Even if the battery is exhausted, you can still use the headphones without Active Noise Cancelling.

Clothing Clip: The included clothing clip help keep the headphones in place when you're on the move. Use the clothing clip to fasten the cable to your clothing, for convenience, stability, and to help manage the cable. This can be helpful during rigorous activities or when using the headphones in a single earpiece configuration.

Storage Case: The headphones come with a small carrying case that protects your headphones and cables when not in use. The case has a small mesh inside pocket for small items, and a zippered closure.

Our Product Research Team

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Staff Reviews

Product reviews from the Crutchfield Labs

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Customer Q&A

3 questions already asked

I agree with S E. These will work fine for jogging, BUT, noise cancelling make them not the earplug of choice if you are jogging in areas where there could be traffic! The noise cancelling of this product is excellent and I would not suggest running with them if you need to be able to hear and be aware of your surroundings. Other than that, they are great. [ Thomas  Oct 22, 2014 ]
The earpieces fit snugly enough to stay in place during most physical activities, however, I don't have any information on how resistant they are to sweat and other fluids. My use has been mostly on an airplane. [ Frank  Oct 13, 2014 ]
Don't know about the effect of sweat (unlikely a problem) but the design is excellent for clinging in your ears for any activity. The cabling is three times the thickness of other headphones so will likely hold up to whatever you have in mind. After one year I am very happy with the purchase (especially after sitting next to that baby on a plane by the engine). Still think $300 is overpriced but my friends that have tried the other options are happy to now have these. [ JOHN J  Oct 13, 2014 ]
You can certainly use them in the gym. and you can do running with them. They are light. Fantastic noise cancelling and a good sound quality. But you may find it kind of awkward running with them because of a plastic part that regulates a noise cancelling. To run in the gym may be the best of your interest. To run out in the streets with practically complete silence maybe rather dangerous, plus that plastic part dangling around your body. That is my opinion. I bought them specifically for travelling on the planes. And they serve it perfectly. As noise cancelling there may be nothing better than them. [ LEONID  Oct 13, 2014 ]
6 to 8 hours of continuous use. No idea cost to replace. [ Scott  Feb 25, 2014 ]
That is a question for Bose, not another user. [ Victor  Feb 25, 2014 ]
The 20i is designed for use with an iPhone. You will be able to use to listen to music on an android device, but the the mic and in-line remote will not function. [ Jeff  Dec 09, 2013 ]  Staff