Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Their cables become sticky over an year span and you would just not like to use them. So, a premium product goes directly to trash. Many a complaint to the technical support people at Bose go unheard. They have no solution for it. Frustrating support :(

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I used them last week while flying cross country. It was a late flight and these let me sleep in quiet and comfort. Much easier to live with over my Bose Headset. Crutchfield was great through the entire purchase and shipping experience. I will buy from them again.

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Great sounds and a must have for frequent flyers! The bag that comes with the headphones is too small and can easily cause damage to pertinent connectors on the headphone. Reinforce with Saguru when they happens and change to a bigger storage bag once you get the item!

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The noise canceling feature is what drove to me Bose over some of the other brands - and I wanted pocket size buds rather than earmuffs ( I try to travel very light inside the plane, I don't even take laptops or ipads with me anymore). NC wise - they block 85% of outside noise/voices on planes - my ears get sensitive on the plane, especially the frequent 'Dings', and I have the tendency to 'need' to sleep during red-eye flights...just put your music on a middle volume range, and the outside world drowns out. You need to give the buds a twist to seal them into your ear - for me I need to adjust them every 15 minutes or so for the seal. Sound quality is paramount to me (JL C5's & 13TW5V2 powered by Alpine PDXs in my truck)- these are probably a 2.8 of 5 on the sound quality scale...Bose certainly are NOT 'the best sound', but they are not terrible as some audio snobs would report. I think there are certain bands missing or attenuated, but they are mostly clear and even. The bass is the type where you're reminded its there, and you can hear some of it, but you really need to imagine what the bass sounds/feels like from a real subwoofer. Ignore the feature where you can use them unpowered...the sound does become terrible. If you don't need the NC, go with a different brand. Reluctantly, these are still a fair 3.5 overall at retail, and 4 if on sale. Make sure to listen to them first.

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Great product, can't hear any outside noise and very comfortable

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I've used the Bose Quiet Comfort 20 noise cancelling earbuds on two flights and in a noisy airport. The noise cancelling worked very well, making me considerably more comfortable than when I didn't use them. When plugged into my tablet for music, the sound was quite good. What I like most about the earbuds, however, is their size. They fit easily into my bag while taking up hardly any space. That was not the case when I used some large Sennheiser noise cancelling earphones. The Sennheiser's case took up a lot of room in the bag. Overall, I'm quite happy with the purchase.

Pros: size sound noise-cancelling

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Having not used them in all applications up to now, I find them less then expected when it comes to noise cancelling & ease of use, with the control unit is too bulky does not help, especially when used with the iPhone7 having to use an adaptor.

Pros: At this time, the only pro is they free up holding a phone, which is no different that the earbuds that are standard with an iphone7

Cons: See review

This is the second set of noise cancelling earbuds I've bought, and these are much, much better. There are three earpieces included, and they not only fit perfectly, but they stay in my ears during vigorous exercise. The noise cancellation properties are excellent and the fidelity is fantastic. I would have given them 5-stars except that the package does not include an adaptor for the iPhone 7. At this price point Bose really should make the adaptor available for free. When I contacted the company they told me to buy it from Apple.

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Bose tradition of good products with high price tags continues here. A good sounding headphone with a flumsy cord and no user-changeable battery or cord ensures this will be in the trash can in a year or two. Other reviews indicate very weak customer support forcing expensive replacement or repair. I have other brands of headphones that are more durable, sound great, and have lasted already for many years. Bose coold have used customer replaceable cords like another company does or replaceable battery but they have never been customer-focused.

Pros: Good sound quality Excellent noise reduction Comfortable

Cons: Expensive Flimsy No user replaceable battery-->Limited life expectancy

I have been skeptical that these headphones could be worth the price. I could not try them in any local stores, so I stayed with the sound isolating in-ear headphones I've used for about a decade. I cannot tolerate over-ear headphones. Some on-ear headphones are comfortable, but they can't offer noise cancellation. I bought these when I could do so without risk. I've used them a few weeks; they have been very satisfactory. The noise cancellation is unbeatable. I've worn them around heavy street traffic and won't do that again, as I rely on hearing as much as sight to warn me of danger. During roughly 15 hours of flying they have been exceptional. The in-ear buds would eventually make my ear canal uncomfortable, not painful, so I would use them for a few hours then take them out for a while. The ear pieces of the Bose headphones seal over the ear canal with soft silicone rubber without entering it; I've only removed them when I wanted to not when I needed to. The seal at my right ear gradually loosens leaking some ambient noise; this tells me I haven't yet selected the right ear piece size. These are easy to replace and even the largest ones fit comfortably. Past reviews suggested flimsiness of the connections along the unit's wiring; this seems to haven beefed up, though only time will tell. To avoid strain on connections, I keep them in a slightly larger case than the one Bose provides. They still seem to have an exceptionally steep price mark-up; that's Bose's prerogative.

Pros: Noise reduction and comfort

Cons: Will they hold up?

These headphones work extremely well. The noise canceling seems as good as the over ear bose head phones that we own. There is a significant reduction in ambient sound. They are also extremely comfortable to wear. I hope that wireless model is made soon.

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Fantastic. Get them. Honestly. The only drawback I can think of is that because they are so efficient you hear your own voice all muffled and it feels weird at first. But you get used to it.

Pros: they really are that good

Cons: expensive

Stopped working after 1 1/2 years. I loved them up until then. For the price, they should last longer. I only used 1-3 times per month, kept in supplied case, and never abused them. Faulty wiring now creates a lot of static if you barely touch them.

Pros: compact, worked well...until they didn't

Cons: became staticky after only a year and a half of light, gentle use

I don't like the AE noice cancellation headphone that much. But the 20 Really changed my idea, it makes me feel nothing on my ears, and no noice coming in my ear! Great Bose product.

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One word: Awesome. Sound quality is great and the noise cancelling capability is phenomenal, cancels practically all the ambient noise.

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I've had these headphones for over a year now and I will say that they far exceeded my expectations. I've owned a pair of Bose Noise cancelling headphones for over 5 years and thought I couldn't travel without them. The one and only problem with my OLD Bose Headphones was the size. They just took up so much space in my carry-on. These QC20s solved the space size problem without sacrificing any quality. I absolutely love them and I have since bought 2 more (as gifts) and have given away my old Bose headphones (ear cans) to a friend. I would highly recommend. Though now that Apple has done away with the audio plug on their new phones, I might wait until Bose puts out a pair of lightening plug headphones.

Pros: noise canceling & size

Cons: The only con is the battery pack which sits very close to the plug and can get in the way. But I'm not sure how Bose can fix this.

First charge, worked great, though died after only 2 hours. Tried to recharge and it wouldn't hold. Totally disappointed as this is not my experience with Bose quality. Retiring them for a refund.

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Great fit, great sound and amazing noise canceling. The fact that theses don't wrap over your head like traditional headphones is a plus as well. Highly recommend if your looking for a noise cancel headphone, these warrant serious consideration.

Pros: Small size, incredible performance, outstanding noise cancelation, Bose quality

Cons: Pricey, but worth it!

Excellent sound, the best noise reduction that I have ever tried, and the most important... You wear this headset for hours without even notice it.

Pros: Size, sound quality, light weigth, noise reduction and nice color

Cons: None

Enjoyed the headphones, improvements to the earplugs will be excellent as pieces are to bulky to fit.

Pros: Headphones are very well build, easy to operate

Cons: Headphones are very well build, but cord is very heavy on side an not to flexible to maneuver

As the reputation states, these have the best noise cancelation for in ear headphones on the market. The battery is reliable.

Pros: Great noise cancelation, very good sound quality, particularly with cancelation on.

Cons: A bit of positive ear pressure when cancelation is on.

Used them on 2 transatlantic flights and was underwhelmed by their ability to cancel the airplane noise. For the price I expected a lot more.......

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First experience with noise cancellation, it does not disappoint. Well constructed, the built in amp, cancellations it is a bit bulky and would be nice if it was removable but this is a small thing.

Pros: Excellent sound cancellation and isolation. Great fit and comfort.

Cons: None.

These honestly surprised me. For in-ear headphones, the noise cancelling is second to none. The quality and reliability of Bose is incomparable. You will not regret purchasing these!

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Finally had the courage to cough up the money to buy these. Worth every dollar! Great sound quality, amazing noise cancelling, and comfortable. I like the new design as well.

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Cons: Not quite sure how to coil the wire so it doesn't kink, but only a small gripe.

Best all around, easy tobwear and keeps the trash out. Cool colors make the unit stand out.

Pros: Keeps idiots at bay

Cons: The battery pack. I hope it was somewhat modular meaning i can remove it.

Wow, far better than I'd hoped for. I've always been an over the ear headphone person. Turning these on truly Surprised me. Especially on the plane for 9 hours. My wife is seldom excited about ear buds was very impressed and started not to return them. If you're looking for the wow factor in sound and noise cancelling: these are for you. It blocks out about 90% of the plane noise on a 767. This made the trip much more pleasant. To all of my friends - get a pair!

Pros: Quality build and feel, comfortable, great sound and excellent noise cancelling.

Cons: NA, At this time.

Everything I had hoped for.

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I have been using my old Bose QC2 for over 10 years. Finally 2 years ago I switched to Beats because I received them as a Christmas Present and was really happy with them. I decided to give these QC20's a try, but was very skeptical. How could an in ear headphone cancel noise like an over ear set? Worst case, I try them and return them. I wore these from San Francisco to London, almost 10 hours straight. I was shocked over the noise cancelling ability and pure comfort. I will only be using these for my trips!! The Beats will be sold immediately. Bonus is they have a built in mic so they have officially replaced my standard issue white iPhone earbuds.

Pros: Superb comfort, extreme noise cancelling, very compact, light, and excellent battery life, easy over 10 hours on one charge.

Cons: None for me!

The unit performed as advertised. Would like to have more effort put in the cable connections to the battery and to the ear buds. They seem fragile. Providing several sizes of inserts for the ears was a good idea. They are a little pricy but they do work.

Pros: work as advertised. No question about it.

Cons: wiring looks fragile and with use could be a weak point.

I purchased these as a replacement to the previous model (QC20i). Exceptional sound quality from such a small headset! Noise reduction so amazing it's scary, I'll turn the feature on and next thing I know, the wife is tapping me asking me to remove them 'cause she's been talking to me and I haven't been responding. Also great for outdoors, I wear these when mowing my lawn & it muffles the mower to a quiet murmur. Cant go wrong with these!!

Pros: Great clarity, sound, bass carry case extra silicone tips

Cons: Battery pack - either you stuff it in your pocket with phone or leave it hanging out but it can be a nuisance at times Price- not sure why the new model increased by $50, I see no difference other than new colors and carrying case.

Love the small form factor. Excellent noise reduction. Seemed comparable to the over ear version when I tried in store, but didn't compare head to head while traveling. Would definitely recommend these, and I won't be traveling without them again!

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I had a pair of the Bose over the ear noise cancelling headphones for years and was happy with them, but they take up a lot of room and aren't so comfy if you try to sleep on the plane. Was skeptical that these would work as well since they are in ear, but wow. If anything, they work better. And they are so small, super easy to pack and wear. Only used them on one round trip flight so far but totally happy.

Pros: very small, easy to pack, work great.

Cons: none so far.

These are the best headphones I have ever used. I received mine as a birthday present (but purchased at crutchfield) this May (so I believe they are the previous version which seems minimally different). They are fantastic. First, they are extremely comfortable. I have had them in for extended periods (hours) and they don't hurt at all. My wife has ears that don't normally work well with in ear headphones and with the small silicon these fit her really well also. I use the medium silicon cover that they are perfect. They battery pack is small and normally I just put it back to back with my phone when I have it in my pocket and I barely notice it is there. The headphones do a great job of just reducing sound when they are off so that is mostly how I use them. I find the sound quality to be very good and crisp. I also have used them when listening to lectures with no music and they provide great clarity for that as well. Being able to use them with the noise canceling off is a really helpful feature which my wife's old Bose over-ear headphones don't provide so if you do lose battery power you still can listen to music (or if you don't want the noise canceling on). I have flown with these several times now as well and they make the experience so much better. I get on the plane, turn these on, and fall asleep. I can't believe I flew without these in the past. The active listening mode (or whatever they call it) that lets you decrease the noise canceling is great too

Pros: comfort, passive mode, slim design, battery life, noise canceling ability

Cons: price