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Bose® SoundTouch™ 20 Wi-Fi® music system

7 Reviews | 3 questions - 6 answers


Our take on the Bose® SoundTouch™ 20 Wi-Fi® music system

Enjoy Internet radio, Pandora® and your digital music library with just the touch of a button. The SoundTouch™ 20 Wi-Fi® music system connects to your home network and delivers rich, room-filling sound from its built-in speakers. The system comes with Internet radio and popular music services built in, so you'll have a world of music conveniently available at your fingertips.

Easy wireless streaming meets rich Bose® sound

Enjoy Internet radio, Pandora® and your digital music library with just the touch of a button. The SoundTouch™ 20 Wi-Fi® music system connects to your home network and delivers rich, room-filling sound from its built-in speakers. The system comes with Internet radio and popular music services built in, so you'll have a world of music conveniently available at your fingertips.

The simple, powerful SoundTouch™ app

The free SoundTouch™ app from Bose® is the key. It gives you easy control of the music using your smartphone or tablet of choice. The app lets you assign up to six presets from your favorite sources. Presets can be just about anything you want — an Internet radio station, a Pandora® station, a playlist from your own music library, or a favorite artist. Plus, you can use the app to play music from additional stations or services not saved in your presets.

Don't have your smartphone handy? No problem. You can access all six presets either with the included remote, or simply by using the control buttons on top of the SoundTouch™ 20.

More listening options with Apple® AirPlay®

The SoundTouch™ 20 is AirPlay-compatible, so you can wirelessly stream from your iPhone®, iPod touch®, or iPad®. Enjoy great sound from your favorite music app, a collection of tunes from your library, video soundtrack or game app sound effects. You can also stream music from your laptop or desktop computer's iTunes® library.

Bose SoundTouch 20 Wi-Fi music system

The SoundTouch™ app for tablet or smartphone makes control simple.

Expand your system into multiple rooms

Add more SoundTouch™ systems to create a wireless multi-room audio system that's simple to use. You can play the same music simultaneously throughout your home, or have each SoundTouch™ system play different music from a different source.

I already own the Soundtouch 30 so I kind of knew what I was getting. you really can't go wrong with a Bose product ànd this device is no different!

David B, Marysville, OH

What's in the Box:

  • WiFi music system
  • 5' AC power cord
  • IR remote (CR2032 lithium battery installed)
  • 38" MicroUSB-to-USB cable
  • Quick Start Guide
  • Important Safety Instructions
  • Warranty/Registration Information
  • "Our Commitment To You" letter
  • Troubleshoot Contact Information

Product Highlights:

  • connects to your Wi-Fi home network
  • Apple AirPlay lets you stream music wirelessly from your iPod touch®, iPhone®, iPad®, or computer
  • 1-5/8" display shows system status and info
  • free easy-to-use SoundTouch™ control and setup app for smartphones, tablets, and computers
  • stereo minijack auxiliary input for portable devices
  • Ethernet port for connection to a wired home network
  • USB port for step-by-step system setup via your computer
  • AC power adapter
  • remote
  • 12-3/8"W x 7-3/8"H x 4-1/8"D
  • weight: 7 lbs.
  • warranty: 1 year
  • Our 60-day money-back guarantee

Bose® SoundTouch™ 20 Wi-Fi® music system Reviews

Average Customer Review(s):

(7 Reviews)
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Hands-on research

Product Research


SoundTouch 20 Music System: The SoundTouch 20 Music System connects to the Internet and your computer via your wired (Ethernet) or wireless (WiFi) home network. Once you are connected, you can choose from select Internet radio and music services, and play music files stored on your computer. You also have the option to control the SoundTouch 20 from your Apple iOS or Android device, via Bose's free SoundTouch Controller app; and even stream music directly from your iOS device via AirPlay.

Note: You can link up to four SoundTouch music systems together for a multi-room/multi-source audio experience. You are able to play the same music source or different music source on each SoundTouch system, using the SoundTouch app on your computer or iOS/Android device.

Custom Engineered Sound: The SoundTouch 20 Music System employs custom-designed transducers to produce clear mid and high frequencies, so vocals and instruments sound lifelike. The SoundTouch 20's advanced ported enclosure helps it produce punchy bass. Proprietary digital signal processing keeps the performance evenly balanced at high or low volume levels.

Wireless or Wired Network Connection: The SoundTouch 20 Music System offers a wired (Ethernet) or wireless (WiFi) connection to your home network. The system features a rear-panel Ethernet R-J45 port and built-in WiFi. The system's network connection can be setup initially from your Apple iOS (5.0+) device, Android (4.0.3+) smartphone/tablet, Windows PC (XP/7/8), or Mac (OS X 10.68+) computer using the Bose SoundTouch App and the included microUSB-to-USB cable.

SoundTouch Controller App:  The Bose SoundTouch Controller app is required for initial setup and control of the Bose SoundTouch music system. The Bose SoundTouch Controller app can be downloaded on your Apple iOS device, Android smartphone/tablet, Windows PC, or Mac computer. Now you'll be able to setup and control the SoundTouch system from your Apple iOS or Android device, or from your Windows or Mac computer. Once initial setup is complete, you can use this app to explore Internet radio, select online music services, or browse your music library from your home network and computer on the Bose SoundTouch music system through the Bose SoundTouch Controller app on your Apple iOS/Android device or Windows/Mac computer.

  • For Windows PC or Mac Computer: The SoundTouch Controller app for Windows & Mac lets you setup and control the Bose SoundTouch system from your Windows PC (XP/7/8) or Mac computer (OS X 10.6.8+). Simply install the SoundTouch app onto your Windows PC or Mac computer.
  • For Apple iOS or Android): You can download the free SoundTouch Controller app (from the iTunes Apps store or Google Play Store) onto your Apple iOS (iOS 5.0+) or Android (4.0.3+) device so you can setup and control the Bose system from your mobile device.

Variety Of Music Sources: The SoundTouch 20 Music System  supports a variety of music options; including Internet Radio, Pandora Radio, music files stored on your computer, and stored music/music apps on your Apple iOS device.

  • Internet Radio + Online Music: The SoundTouch system lets you play Internet radio stations from around the world. You also get access to the Pandora, Spotify Connect (coming soon), and iHeart Radio (coming soon) online music services. More music services will be added in the future.
  • Music Stored On Your Computer: The SoundTouch 30 can play back MP3, WMA, AAC. and ALAC music files that are managed by iTunes or Windows Media Player on your Windows or Mac computer. FLAC compatibility coming soon. You computer must be connected to the same wired or wireless home network as the SoundTouch system.
  • AirPlay for iOS devices: You are able to stream stored music and music apps from your iPhone, iPad, or iPod touch to the SoundTouch Wi-Fi music systems via AirPlay. You can also stream your entire iTunes music library on your laptop/desktop computer using Apple's free Remote app for iPod touch/iPhone/iPad. Your iPod touch, iPhone, and iPad must have iOS 4.3 or later installed and connected to the same wireless home network as the SoundTouch music system.

Note: You cannot stream music stored on an Android phone or from apps on an Android phone to the Bose SoundTouch system.

Six Presets: You can personalize six presets to your favorite streaming music services (Pandora) and Internet radio stations, or playlists, artists, albums, and songs from your computer's music library. The presets can easily be set, changed, and accessed directly on the system or with the free SoundTouch app on your computer or iOS/Android device. You cannot set presets for AirPlay or the Aux input.

Aux Input: In addition to WiFi network connectivity, the SoundTouch 20 is fitted with a rear-panel 3.5mm auxiliary input for connecting almost any portable audio device with a headphone or audio output.

IR Remote: The included IR remote provides basic wireless operation of the Bose SoundTouch 20. You are able to Power the unit on/off, adjust volume up/down, select the Aux source, or choose between the six music presets. You also get basic playback functions, such as Play/Pause and Previous/Next Track.

OLED Display: The system's OLED display provides source and song/station information.

USB Ports (Setup Only): The USB type-A and type-B connectors on the back of the system are for setup only. These connectors are not designed to playback or charge smartphones, tablets, thumbdrives, or other similar devices.

AC Power: The SoundTouch 20 Music System operates off of standard household current using the supplied 5' AC power cord.

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Q & A

Customer Q&A

3 questions already asked

I have no I phone but do listen to my play list from my I pad using air play and it works very well. [ BETTY  May 27, 2014 ]
Awesome . Thanks! [ Branon  Mar 10, 2014 ]
Yes, the recent update; Feb. 13, 2014, support streaming from NAS. [ Kenji  Mar 10, 2014 ]
It would be even better to be able to plug in headphones. We bought 3 units to use throughout the house. Once it is set up with our favorite stations we control it with the remote or controls on the unit. We did not want to need multiple appliances in the bedroom at night. Could not have taken much more to add a headset jack. Almost all audio equipment comes with it. [ Thomas  Dec 31, 2013 ]
There is no headphone jack. It's not designed with that in mind. Since most of the control is done with either a PC/Mac or smartphone it's better to use the headphone capabilities of that device as the source. [ Gary  Dec 30, 2013 ]
There does not appear to be any way... What a huge oversite. We have talked to 2 people at customwr service at Bose and they seem surprised we asked. Bose is, after all, known for it's speakers sovevidently they did not think we would want to use earphones! One of us listens to satellite radio all night - the other does mot want to. Bose suggested we keep a phone or tablet by the bed _ which was exactly what we were doing before we bought the Soundtouch - so we are back to that at night. Very disappointing. [ Thomas  Dec 30, 2013 ]