Poor Packaging, poor product.
Crutchfield Customer Review (What's this?)
So I'm actually being generous by giving 3 stars. The light arrived with zero packaging inside a long box and it was sliding and banging inside. The light itself, a long plastic led tube-like structure, is supposed to be held to the metal housing with double sided tape. It has two pieces, about the size of your nail on your pinky finger, if that. One piece of tape was stuck to the inside of the cardboard box, the other detached from the metal housing of the light fixture that screws to the rack. I called Sanus and to their credit, with no questions asked, they said they'd send me a new light. It came about a week or so later, only this time both pieces of double sided tape detached and no longer usable. Once again, zero padding inside box. Hard to believe but true. I ordered special double sided tape online from a different retailer and just used it to restick the light to the inside of the metal housing. Should I have had to do that? No. Very poor quality. I'm soon going to order a thousand dollar Sanus rack. I am truly leery to do so. I can only hope for the best. So far, not so good.