Great feature to start. Terrible durability. No customer service.
I have had 2 of the DualAV XHD6425 stereos and 2 additional face plates. I specifically chose these units because of the features. HD Radio, CD / MP3, USB, bluetooth hands free and streaming. It is a great unit, when it is new, for however long that lasts. After a year or so the buttons start doing things that are supposed to be assigned to other buttons. Irritating and frustrating. After a few more months the buttons were so unreliable, especially the main buttons around the volume knob, I purchased another face plate on eBay. That lasted a few months, then it started doing the same thing. The second unit had similar problems. I recently swapped it out of a previous car and into a newly acquired car. I purchased another face plate from a different online retailer. The face plate was super clean on the outside. Functionally the face plate has several buttons that do not work at all. And the main buttons around the volume knob never do what you need. There are some tasks you cannot do, the buttons won't allow it. I have contacted customer service at DualAV on several occasions, when it first happened and when I purchased the new face plates. I have never received a reply of any kind. None at all. Do not purchase DualAV products. The low purchase price will be long forgotten when the unit turns into an irritating paper weight in the middle of your vehicle. HD radios are difficult to find, but don't settle for a DualAV unit. They have zero customer service. Their products have no durability.
Pros: Great list of features.
Cons: ZERO customer service. Severe failure rate. Buttons that don't work. Buttons that do things they should not do and don't do what they should do. Intense irritation and frustration for the user. Do NOT Buy DualAV anything.