Polk Audio SurroundBar® 9500BT
Crutchfield Customer Review (What's this?)
Very pleased with sound bar and wolfer
Perhaps you think your flat-panel TV's sound really isn't that bad. If so, you've probably never heard a powerful sound bar like the Polk Audio SurroundBar 9500BT. It will blow the doors off your TV's sound, with 8 drivers powered by built-in amplifiers for huge, dynamic sound with lots of detail. Yet the bar is just over two inches deep, making it the perfect complement for your TV. A wireless subwoofer produces thunderous bass to give movies and TV shows depth and realism for a much more engaging experience than your TV's speakers could ever deliver.
Not only does the SurroundBar 9500BT offer big sound, it also creates a more enveloping sound field. Polk's SDA Surround® and Digital Logic® technologies use digital signal processing that bring out the dynamics, details, and surround effects in movies and TV shows. Plus, the 9500BT also features Polk Audio's Wavefront Reconstruction Center, which creates a more realistic "center channel" effect to elevate dialogue level and clarity. While dialogue is crystal clear coming at you directly from the center, other sounds seem to emanate from beyond the physical plane of the SurroundBar. And, naturally, the subwoofer will drive home those low-frequency effects with plenty of bluster, for a true home theater experience that doesn't involve a room full of audio gear.
If you ever use your smartphone, tablet, or computer to listen to music, then you're ready to stream music wirelessly to the SurroundBar 9500BT. The "BT" stands for Bluetooth, which means you can send music stored on most portable devices and computers directly to the SurroundBar for easy wireless playback.
Worried that this sound bar and subwoofer combo will be hard to set up? Polk makes it as easy as possible. The SurroundBar's thin design makes it easy to mount on the wall below your TV using the built-in keyhole slots. You can also set it on a TV stand or cabinet. The subwoofer's wireless connection means you can place it almost anywhere in your room — even up to 50 feet away. A single connection from your TV using the included optical digital cable is all you need to start enjoying this system's powerful sound. And though it comes with a remote, the bar is easily programmable to respond to your TV's remote for seamless everyday use.
Very pleased with sound bar and wolfer
Anonymous, Prior Lake, MN
Average Customer Review(s):
Very pleased with sound bar and wolfer
I bought this for my 85 year old Mom and Dad. I wanted something simple for them. This is AWFUL!!! I couldn't have been more disappointed. Sound quality is not good and the sub-woofer will not connect and the remote is useless... Absolute JUNK!!! I really want a refund. The problem is they live in Kansas and I in California.
Cons: I just mentioned above.Crutchfield response on 5/9/2018 Once we saw this review, our Customer Support rep, Tylaher, reached out to Jim to set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.
Shortly after having this set up, the Bluetooth sub no longer connects to the sound bar. Have reached out to Polk support. Polk tech support is average at best
Pros: Bar gives good sound. even in a big room. Crutchfield always delivers on their support
Cons: Bluetooth sub quickly stopped working with the soundbar.
Awesome sound. Small sub packs a mighty punch. Highly recommend
Love the SurroundBar. I have owned 4 others and this is bar far the best. Easy to install and set-up. Fantastic to listen to. Would buy this again in a minute.
Love Polk Audio but not too impressed with this sound bar. Vocals lack depth and bass is weak. Replaced a Vizio sound bar with this unit expecting richer tones and greater depth.
Pros: On sale.
Cons: Lacks richness, depth.
This is an excellent sound bar, great surround sound and an excellent blue tooth sub woofer. Very easy to set up as well. I checked prices everywhere and Crutchfield was by far the best! They also have excellent customer service
Pros: Sound Easy to set up Great price Excellent customer service
Brings movies alive.
Pros: Just what I wanted.
Cons: I had to parallel a RCA plug from the inside Polk subwoffer speker terminals and mount it on the back in order to pick up a signal for my Kripsch.Powered subwoffer. Amazing results though.
This was the perfect choice for our TV room. Great sound for tv viewing and sounds great when streaming music. Setup was easy and flawless.
Pros: Sound, Setup
Easy to install and great sound! Order was seamless and the company communicated well regarding deliveries.
Works as was presented. Easy hook up and operation. Still working to get it to work with cable remote but overall very good. No issues with sub.
Had planned to match my new 55" OLED TV from Crutchfield with better sound from a soundbar. TV sound can't compete with this Polk 9500 BT. Easy plug & play setup. Synced easily with the subwoofer. Dialogue is superb. Has been wonderful to watch & hear the Olympics coverage. Agree with other reviewers that a sound level indicator be added to the bar.
Pros: Easy setup. 50% off. Great sound for the price. Streamed music is superb.
Cons: No volume control indicator. Find a way to ship using fewer materials. The box was huge, but luckily was mostly recyclable.
Nice sound, does exactly what it says it will. Easy setup. Very cordial and helpful support, always.
Easy to hook up. Has watched 2 movies and the sound is excellent, I wish that there is a volume indicator on the sound bar. However, it doesn't bother me because the system put out great sound and Crutchfield price was excellent.
My old polk surroundbar wouldn't connect to the sub anymore so I decided to upgrade to the 9500BT and couldn't be more pleased. My old sub was just a 6 1/2 and it was nice, but this new 8 inch is way better. The sound bar itself is phenomenal, and at half price you can't go wrong.
Pros: Awesome sound, ease of setup
Cons: No equilizer controls on the sound bar or the sub
The positives.... Great sound!!! Easy setup of of remote... sub sync automatically... sound is typical Polk... great range and punch for a self powered soundbar woofer combination... quality build is good and weight is up there... And from my perspective the negatives... my application is a shelf mount... with the fiber jumper in place, the bar cannot rest it on a shelf...??... I had to place my soundbar upside down to clear the jumper.. really??... why not provide the correct 90 degree fiber jumper for this application??? it could be used for both wall and shelf mounting... also, my DTV remote has an off button and a on button... the sound bar power button setup will only record off... or on... not both... pain in the butt when I turn the Sony off and the sound bar stays on.... my Pioneer soundbar in the bedroom works with both buttons by the way.... also, an auto off feature would be modern day too....maybe Im just being too picky... but the fiber jumper issue is a big one (unless Im doing something wrong)... Thanks for reading... KS
Cons:Crutchfield response on 2/12/2018 Once we saw this review, our Tech Support team reached out to this customer to help him further. We'll either help him get this mounted the way he wants, or help him return it for an exchange or refund.
The sound was horrible, the bass was very weak, the sound bar didn't sound clear as if it had to much bass or mid range sound . I think it was defective because my polk sound bar 6000 sounds way better than this one , my 6000 will shake my living room . the 95000 bt was not even close. I tried new cables, moved it to different areas of the room and could not get the sound I m sure it could have put out if it was not defective ,so i think it bad . I was very disappointed so I sent it back.
The sub constantly disconnects and reconnects while watching TV, movies or listening to music. It makes for a very bad experience.
Pros: Have not found any yet.
Cons: The sub constantly disconnects and reconnects while watching TV, movies or listening to music. It makes for a very bad experience.
Rich, deep, sound. The blue tooth, powered sub-woofer provides thumping bass at all the right times. The 1/2 off price from Crutchfield was the biggest incentive to purchase the Polk system, and I can't be happier! I mounted the soundbar below my 55" Samsung via another vendors installation kit. The TV is mounted on a tilting wall mount so when the TV is moved the soundbar moves with the TV. So the 'sweet spot' moves with it. Voices comes across very clearly. Even when there's a lot of LOUD action the dialog isn't lost. I couldn't say that about my Bose.
Pros: Rich sound, deep bass from the sub, super easy installation. Great sound without weighing a ton. Fast shipping and low price from Crutchfield.
Dialog tops my other sound bars (Klipsch) The bottom isn't as strong as the Klipsch. I would say I prefer the Klipsch for music capabilities however the Polk out performs in Movie/TV arena. Size and looks are appealing. The train the remote feature was interesting but nice with the new Dish remotes with limited aux devices set up.
We love! it It sounds awesome ! Thank you to the staff at crutchfield for answer are question about the product it help a lot.
I was skeptical about a soundbar. So i was careful when investing in one. I personally am klipsch fan. Crutchfield had this for half price which made me spring for it. This sounbar is amazing I dont watch movies bought it for music. THis polk sounds better than denon /klipsch full surround system that its replacing. You will be amazed of the things you have been missing in your sound. It is worth full price so if you can get it now for half do it !
Pros: Sound quality. THe sub matched perfectly to the bar itself. Simple connection.
Cons: no volume display. Cannot use standard size optical cable when using it placed on a shelf there is not enough clearance for the cable connection. the inputs are underneath the bar not behind it.
Sound is great, especially with movies
I already have one which has been fantastic. However, when we decided to turn our spare room over the 4 car garage into recreational space, we purchased a 65" 4k tv and a second Polk Audio SurroundBar 9500BT because of our experience with the first one. We have been very very happy with its performance.
Awesome sound, deep bass, easy hook up and unbeatable price. I highly recommend this sound bar. I was looking for a sound bar for the family room/man cave area because we watch a lot of movies and sports, and the TV's speakers were lacking. I jumped on this bar when it went on sale and could not be happier.
Pros: Price, sound, ease of hook up, high quality addition to main TV in family room.
I had not heard of this polk system. Only the regular, sony, vizio, bose, lg, etc. I was just about to purchase one of those top brand sound bar systems when a young worker showed me the polk 9500bt system! The sound was powerful! I went online and discovered, "Crutchfield", where i purchased my system. The polk 9500 system is simply amaxing! I wanted this big theater sound in my home and now i have it! My floors shook from the power of this clear sounding system! I am also pleased with the discounted price i paid for it, as well! Thank you Crutchfield! I will always look for fine products from your company at a discounted price!
Pros: One of the best sound systems around for the price!
Cons: It would help if polk had a visual volume control. You cant see what level your volume or subwoofer is on. However, the blue lights flash to let you know, something is going on. Other than that, get the system!
Looked at a lot of different brands, most of them costing much more. I needed to downsize my av system, had $9500 in a 5.1 system my wife hated. At normal volume this Polk bar is a nice replacement. You gotta remember what it is and my other system will stomp it when cranked. Overall I'm very happy with it. If your looking for a bar this one may be what your looking for.
Pros: Easy to set up, sounds great.
Cons: Would like numeric display for volume, and a crossover adjustment. Couldn't get it to pair up with my Samsung 4k remote.
I've had three other sound bars - two cost almost twice the price of the Polk 9500. The Polk bested them all in terms of ease of set-up and sound quality. The surround effects are amazing!
Pros: Cost Sound quality Ease of set-up
This is my first soundbar! I have been listening to my TV's thru my surround system but now living in a duplex and my living room is not layed out right to have speakers all over the place! I looked at quite a few soundbars and decided on the polk 9500BT! Hooking up the soundbar was simple and fast (it took longer to unpack it from the box than it did to hook up)! If you are looking for a true surround sound then don't buy a soundbar! But if you just want better sound than your tv speakers can give then you can't go wrong here! I am pleased with the sound, the bass is as good as my powered subwoofer, and it can really make your neighbors mad! I would have given it a 5 star rating but the one thing lacking is you can't control the level of each driver! Which is helpful at nighttime! You can control the level of the subwoofer though! I can turn the volume down and still hear the dialogue! This sounbar is built good and should last many years!
Pros: Bluetooth technology, Plenty of punch from the subwoofer, great sound!
Cons: Can't adjust the level of the drivers, Also the soundbar blocks the signal from my tv remote so I have to stand up to turn my tv on and off now (which is no real big deal!
Well it sounds great, I placed it in my 20' x20' living room and it fills this room with quality sound. I have experienced some skipping playing music through the Bluetooth absolutely can't leave the room with mobile device, just won't pick up. If I could ask for an upgrade to this unit it would be a meter so you know where you are on the decibel level.
Pros: Quality sound, lots of power, place the woofer in a corner.
Cons: No sound level meter, Bluetooth is fine as long as your within 20 feet.
Fixed an ongoing second rate sound from an expensive TV.
Pros: sound is very close to a five speaker system costing twice as much. replaced a Samsung sound bar which was almost a waste of time and money.
Cons: cost is a bit over the top. Had to get it through my head the issue was not to compare it to other sound bars and their cost but to a full audio system. then I felt a little better
This is a great soundbar. You can't beat it fort the price. I have $3000 invested in my system in my great room. This soundbar in the bedroom sounds so good it is difficult to justify spending so much on my main system. For less rhan $1000 you get a 10 inch down firing sub and a great 5.1 system. And my wife loves it because tidies to take up a lot of space.
Pros: Great sound and great sub. Powerful sound for a small room like a bedroom.
Cons: Not enough connections and no hdmi.
|Pieces in System||2|
|Tweeter||0.5" Dome (3)|
|Midrange||2.5" Convex Dome (5)|
|Subwoofer Driver||8" Cone|
|Surround Sound Decoding||No|
|4K Video Compatible||No|
|HDR Video Compatible||---|
|Audio Return Channel||---|
|Remote IR Passthrough||No|
|Works with TV Remote (IR)||---|
|Control by App||---|
|Mounting Bracket Included||No|
|Surface Mount Stand Included||Feet|
|Speaker Parts Warranty||3 Years|
|Speaker Labor Warranty||3 Years|
|Amplifier Parts Warranty||1 Year|
|Amplifier Labor Warranty||1 Year|
|System Frequency Response||45-22k Hz|
|Sound Bar RMS Power||Not given|
|Subwoofer RMS Power||Not given|
|Inputs and Outputs|
|Mini Stereo Audio Inputs||2|
|RCA Stereo Audio Inputs||None|
|Optical Digital Audio Inputs||2|
|Coaxial Digital Audio Inputs||None|
|Sound Bar (inches)||3-15/16H x 44-3/4W x 2-11/16D|
|Sound Bar Weight||8 lbs|
|Subwoofer (inches)||13-1/2H x 12W x 15-1/16D|
|Subwoofer Weight||18.2 lbs|
Instant Home Theater (IHT): The Polk Audio SurroundBar 9500BT Instant Home Theater (IHT) is a two-piece home theater system comprised of a single self-powered surroundbar speaker and a wireless powered subwoofer. The system utilizes two Polk technologies (Polk Digital Logic and SDA Surround), along with SRS TruSurround HD4 to deliver rich, full virtual surround sound to your flat-panel TV; without the need for an AV receiver or rear speakers.
Surround Technologies: Combining Polk Audio's proprietary SDA Surround technology and Polk Digital Logic digital signal processing, plus SRS TruSurround HD4, the SurroundBar 9500BT system is able to produce a rich, enveloping listening experience.
Analog + Digital Connectivity: The Polk Audio SurroundBar 9500BT provides both analog (3.5mm) and digital (optical) connectivity for a variety of source components.
Note: The digital optical output terminals of most newer flat-panel TVs only send an audio signal in 5.1ch when receiving Dolby Digital/DTS surround sound from the TV's built-in tuner, network connection, or connected USB device; and will output only 2ch stereo from sources connected to the TV via HDMI, or RCA (like your Blue-ray/DVD player or satellite/cable box).
Bluetooth Audio w/ aptX: The Polk Audio SurroundBar 9500BT features built-in Bluetooth (A2DP) with aptX audio coding in order to wirelessly deliver CD-quality sound from your Apple device (iPod/iPhone/iPad), Android smartphone/tablet, or other compatible device to the soundbar system. You'll be able to stream and listen to stored music and music apps on your mobile device through the SurroundBar 9500BT. You can pair up to 8 Bluetooth devices with the SurroundBar 9500BT (but only one can be playing at a time). You will continue to control your Bluetooth audio enabled device and view song/artist information from the device itself (no control from the surroundbar or remote).
Note: Due to the differences in Bluetooth technology, some Bluetooth enabled devices may be incompatible, function improperly, or may not support all features when used with the Polk SurroundBar 9500BT
Remote Control: The included IR wireless remote control provides wireless operation of the system. You can also program the SurroundBar 9500BT to respond to your TV's remote. Many newer TVs are coming with RF remotes and don't offer IR functionality. In this case, you would not be able to program the soundbar and TV remote to work together.
Mounting Options: The surroundbar speaker should be centered under or above your flat-panel TV screen. The lightweight easy-to-mount single speaker can be placed on a tabletop or wall-mounted. It can sit on a flat surface because of its integrated rubber feet that enable it to rest securely. If your TV is wall-mounted, the surroundbar can be mounted right beneath it using the speaker's integrated keyhole slots (x2) on the rear-panel. The keyhole slots are spaced 24.5" apart. The powered subwoofer receives its signal from the surroundbar wirelessly, so it can be placed virtually anywhere in the room (up to 50' from surroundbar). It only requires plugging into an AC outlet.
Auto Power: When their master power switches are left on, the amplifiers in both the surroundbar speaker and subwoofer turn on automatically when the surroundbar receives an audio signal. Both amplifiers turn off after approximately 15 minutes without an audio signal.
At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.
Reputation of polk and great advice from ziggy [ Mark Jun 20, 2018 ]
Excellent brand and powerfull! [ wilfredo Jun 05, 2018 ]
Donebegotoneitsoundgood [ STEVE May 27, 2018 ]
Larry and Archer helped me choose this product. I don't know how Al (never talked with him) got connected to this order, but not a big deal--just want to point the credit in the right direction, at the right people. [ Phillip W. May 25, 2018 ]
I work for Dish Network as a Technician and we provide Polk products and became familiar with the brand. Any time I get a chance to snag a deal on a Polk products I don't hesitate. [ W May 22, 2018 ]
reviews were great and price is 50% of that on Amazon and Best Buy [ George Apr 21, 2018 ]
Always enjoyed Polk systems. Need new system. [ MICHAEL B Mar 30, 2018 ]
Sale item [ FRANK A Mar 25, 2018 ]
Wanted an upgrade and the price is right. [ steve Mar 23, 2018 ]
previous excellent experience with polk products [ M Mar 07, 2018 ]
Huge Polk Audio fan! Even bigger Crutchfield fan; my first purchase was a Craig AM/FM Eight Track in 1979. It's been a great ride thru the years. More to follow...... [ STEVE Mar 05, 2018 ]
Price and features [ TIMOTHY Feb 26, 2018 ]
Product reviews, my previous Polk experience, great price and Crutchfield!!! You guys always surprise me!!! Thanks!! [ Ken Feb 06, 2018 ]
Decent review and quality price. [ Chinh Jan 30, 2018 ]
Great savings and adviser said it is very close to Bose. We will see. [ Matthew Jan 09, 2018 ]
Great price, and good reviews. Hope I'm not disappointed. ?? [ Wayne Jan 08, 2018 ]
Good review and great price. Can't afford Atmos yet. [ Aaron Jan 01, 2018 ]
Over the past 3 years our friends have had the Polk soundbar 5000 that has an amazing sound. We have been saving and awaiting for it to go on sale. To Not find the Polk Audio soundbar 5000 on black Friday , cyber Monday or even available With some homework and help from Crutchfield alert system. Along with Crutchfield's awesome chat service that verified our homework of the replacement unit was the 9500BT We are very happy to of had this service provided by Crutchfield for our purchase [ Brian Dec 31, 2017 ]
Awesome sales price! Great features. And recommended by staff. [ Frances Dec 16, 2017 ]
@Kyle P I've been using the Polk 9500BT for a couple of weeks now. Here's my feedback... 1. The cost from Crutchfield. Nearly 1/2 the price of major sellers like Amazon Prime. 2. The Blue Tooth Sub. We have it located behind our couch, and you can really feel it! Especially in action movies, or gaming. 3. The sound from this product is .... amazing! Polk isn't kidding about the center channel. Wow! 4. The sound bar's weight. 8 pounds. I'm going to use this mount so I can locate it below my tilting TV mount. Mounting Dream MD5420 Sound Bar Bracket Universal Sound Bar TV Mount for Mounting Above or Under TV Fits Most of Sound Bars up to 22 LBS, with Detachable Long and Short Extension Plates 5. Lastly this SB is basically plug and play. My only complaint is the battery was dead in the remote, but a 2025 battery is common. Same one I use in my garage remotes.. No sweat as I always have spares. I give it 5 stars out of 5. Hope this helps , Doug [ Wayne Jan 19, 2018 ]
The Polk is an excellent powered sound bar for all your different sources (including gaming, yes). It offers robust performance and wide frequency response so it will be a significant upgrade over using your TV's built-in speakers. I hope that helps My bio: https://www.crutchfield.com/bio/Ryan [ Ryan Jan 19, 2018 ] Staff
I wish I could answer your question, but I am not a gamer. I can tell you though, I received one unit for Christmas in 2016 and decided to buy a second this month for a new 65" tv we purchased for a game room. I have been very pleased with both. [ Jeffrey Jan 17, 2018 ]
Yes, its just an optical cable from the TV to the soundbar [ Mickel Jan 14, 2018 ]
Yes you can, I'm using mine on my Samsung led non 4k tv. [ Nicholas Jan 14, 2018 ]
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