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Jensen VX7020

Navigation receiver

232 Reviews | 110 questions - 327 answers

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Our take on the Jensen VX7020

Jensen's VX7020 navigation receiver delivers real value, sporting an impressive 6.2" LCD screen that gives you easy command over your audio and video sources. You can also incorporate your phone with hands-free calling and streaming audio capabilities. Add the cost of the stress you'll save by not having to worry about getting lost, and this Jensen becomes a worthy investment.

Find your way without losing your wallet

Jensen's VX7020 navigation receiver delivers real value, sporting an impressive 6.2" LCD screen that gives you easy command over your audio and video sources. You can also incorporate your phone with hands-free calling and streaming audio capabilities. Add the cost of the stress you'll save by not having to worry about getting lost, and this Jensen becomes a worthy investment.

Take it to the streets

The VX7020 boasts maps of the entire U.S., Puerto Rico, and U.S. Virgin Islands, plus millions of points of interest for when it's time to take a break. Lane guidance will keep you on the right path for your next maneuver, and you'll be able to see realistic depictions of many complex intersections that make them easier to navigate.

The VX7020's powered by iGO primo navigation software, which has become an industry standard over the past few years because it's fast, accurate, and easy to use. This stereo's compatible with Naviextras, which allows you to download maps for other countries, including points of interest, through their website.

Bluetooth® calling and music streaming

This Jensen offers Bluetooth connectivity, so you'll be able to make and take calls using your compatible phone through the stereo. Built-in A2DP technology allows you to stream music from your smartphone through this receiver, and gives you control over the music on your Android™ phone or iPhone®.

If you've got Pandora Internet radio on your iPhone®, you can control it through the VX7020's interface when connected.

Sonic solutions

This receiver will play all your CDs and DVDs, including discs loaded with music files, while front and rear A/V inputs offer connections for more audio/video sources. Go ahead and load up your iPod® or thumb drive with tunes for your travels — the receiver's front USB port provides convenient access.

When you're parked, you can enjoy movies from DVDs or other video sources on the receiver's display, and you can add Jensen's optional jLinkUSB cable to view iPod video content. Jensen includes a wireless remote control, allowing your passengers to pick the playlist.

Expand your system

Why struggle with stations fading away as you travel? You can hook up a satellite radio tuner (not included) to this receiver and access the wide variety of entertainment, sports, news, and commercial-free music satellite radio provides — your favorite stations are always there and, even better, you can view the channel art on the big screen. You can also connect a rear-view camera, so you can see more of what's behind your vehicle when getting in and out of tight spots. If you're looking to add subs and amps, you can take advantage of front, rear, and subwoofer preamp outputs.

Want to keep your steering wheel controls?

The Jensen VX7020 offers built-in steering wheel remote compatibility for vehicles with non-CAN bus steering wheel control interfaces, but you will have to hard-wire the steering-wheel control wires of the stereo's harness to your vehicle's wiring. You can configure the steering wheel remote commands from the VX7020's touchscreen. For most cars with CAN bus steering wheel control interfaces, you'll need an adapter to retain steering wheel controls. Check “Details” for more information, and the "Accessories" tab for compatible adapters. If you're not sure if you need an adapter, call, chat, or email an Advisor for help determining what you'll need for your vehicle.

Bluetooth note: Use of this receiver's Bluetooth features will depend upon your phone's Bluetooth capabilities. Learn more in our article explaining Bluetooth profiles.

iPod/smartphone note: If you're going to use your iPod or smartphone with this receiver, be sure to check "Details" for compatibility information.

Product Highlights:

    General Features:
    • DVD/CD receiver with 6.2" touchscreen and AM/FM tuner
    • fits double-DIN (4" tall) dash openings
    • internal amp (13 watts RMS CEA-2006/40 peak x 4 channels)
    • built-in Bluetooth for hands-free calling and audio streaming
    • remote control
    Navigation Features:
    • maps of the United States, Puerto Rico, and the U.S. Virgin Islands, plus 11 million points of interest
    • lane guidance and junction view
    Smartphone Features: (see Details for info on compatibility with specific smartphones and apps)
    • built-in iPod, iPhone, and iPad control
    Audio/video Features:
    • plays CDs, DVDs, and USB memory devices (see Details for full capabilities)
    • 10-band parametric EQ with 8 preset tone curves
    • subwoofer controls
    • compatible with SiriusXM satellite radio tuner
    • inputs: front USB input, front (minijack) and rear (RCA) A/V inputs, rear-view camera input
    • outputs: 5-channel preamp outputs (6-volt front, rear, and mono subwoofer), rear A/V output
    Other Information:

    Quality product, met specifications, installation kit and instructions easy to understand.

    Tom, Simpsonville, SC

    What's in the Box:

    • Navigation receiver w/ integrated 6.2" touchscreen monitor (15A fuse)
    • 4GB SDHC map card (pre-installed)
    • Trim ring
    • Wiring harness
    • SWC harness
    • AV/Preamp harness
    • Remote control
    • CR2025 3V lithium battery
    • GPS antenna (w/ attached 10' cable)
    • Microphone w/ visor clip (attached 7.75' cable terminated by a 3.5mm connector)
    • Self-adhesive mount
    • Rear support stud
    • Rubber bushing
    • Hex-head screw
    • Multimedia Operating Instructions
    • Navigation Operating Instructions
    • Installation Guide
    • "STOP" sheet
    • Limited Warranty information

    Featured Video:


    Jensen VX7020 Reviews

    Average Customer Review(s):

    (232 Reviews)

    I think I got a dud

    Adam from Tucson, AZ on 8/8/2016

    2005 Kia Sorento EX
    Crutchfield Customer Review (What's this?)

    It worked pretty well for a month or two. Unfortunately, sometimes it will fail to recognize that my iphone is connected. A good cleaning of the port on my iphone failed to improve the problem. A new lightning cable failed to improve the problem. I prefer to use the lightning connection as I can change pandora channels from the receiver in addition to 'thumbs up' and 'thumbs down' which I'm unable to do using the wireless connection. For a while I just stopped using the cable and began streaming music using the bluetooth connection. This seemed to work well at first, but after a few weeks/months the streaming function also began to malfunction. The attached video shows the 'loading screen of death' which I get about once a week. This thing is going back.



    Crutchfield response on 8/10/2016 Two of our Tech Support Specialists, Robert and Daniel, reached out to Adam after seeing this review. Robert offered some step-by-step instructions to identify the issue with the Jensen receiver. Once we hear back from Adam, we'll take the next steps in resolving this radio's issues or setting up repairs within the warranty period.

    Jensen VX7020

    Tom from Simpsonville, SC on 7/22/2016

    2006 Ford Escape
    Crutchfield Customer Review (What's this?)

    Quality product, met specifications, installation kit and instructions easy to understand.



    Jensen VX7020 Review

    Brooklyn Dodger from Las Vegas, NV on 7/18/2016

    2010 Toyota Camry
    Crutchfield Customer Review (What's this?)

    My Rosen radio and nav system became unuseable, certainly on the Nav side. I'd had it replaced a few times, but it finally gave up the ghost. I looked in another store, but there was no way of selecting the correct system. A poster to the blog there had a similar problem and suggested going to Crutchfield, which I did. I spoke with someone named Ryan. Helped me select a radio/nav/Bluetooth, etc. at a reasonable price. With other stuff needed for installation, the price was only $450. Once finally installed, it's worked very well. Radio is fine, nav is fine, Bluetooth is fine (and uploaded my contacts, which the Rosen couldn't). There are a few functions I haven't used yet, including the DVD player. I can't figure out why I would have that!

    Pros: Great response from Crutchfield for each question, big or small. Sound and nav are just fine. Price is reasonable.

    Cons: The installer incorrectly set up the AM/FM antenna and I had to bring it back after a few days with instructions from Crutchfield. It works fine now. The only negative I have is that it has a DVD player, which I can't use.

    Good bang for your buck

    C from Vail, AZ on 7/7/2016

    2008 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    You can't beat it for the price. I bought a different one before with GPS, and it was double the price. Only negative I have so far is the glare off the screen and the surprise voice that tells me when I'm speeding.

    Pros: Price

    Cons: Glare in the screen and the little tattle tail voice that tells you to slow down

    Jensen with Ford Sync

    Mark from Radcliff, KY on 7/4/2016

    2014 Subaru Impreza
    Crutchfield Customer Review (What's this?)

    The Jensen is fine, although the wait for it to boot up like a computer, about 30 seconds is slightly off putting. Don't think mirroring is possible with this, but not that big of a deal. They say Ford Sync can be kept with proper extra accessories, but there's not Reay that much to keep once you put in the you can't sync from one media to the other with voice. It's strictly pushbutton on the unit, or through the pushbuttons, which you will have to reprogram. It's not a terrible system, but if you want to truly keep sync, get the OEM Navigation from Ford. The radio reception is markedly worse in the Jensen as well.

    Pros: The Navigation is pretty good. Not like the Google maps phone nav. More like Garmin with posted speed limit, and more of a graphic map, not satellite pictures.

    Cons: The sound may or may not be better than oem audio. I may get new speakers down the road, which doesn't blame Jensen, but Ford. You get what you pay for, and unfortunately a decent nav system cost maybe a couple hundred more.


    SAABDOCTOR from FAIRFIELD, CT on 6/28/2016

    2003 Saab 9-5
    Crutchfield Customer Review (What's this?)




    Great Value

    Rob L from Mission Viejo, CA on 6/14/2016

    2007 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    For the price, it's a really feature rich unit. I also purchased and installed the back-up camera at the same time. No issues at all. The wiring harness was color coated and matched perfectly. The trim kit for my Toyota Tacoma was a perfect color match and fit. Although it came with several manuals, I found the operation to be fairly intuitive to use. The Crutchfield advisor (via chat) put together the shopping cart of all the items I would need for installation, including wire connectors. Happy with purchase.

    Pros: Lot's of functions - easy to install and operate

    Cons: Not a big deal for me, but the start-up is slow. Takes about 20 seconds.

    2nd Jensen and I would buy again.

    DPM from West Monroe, LA on 6/13/2016

    1999 Ford F-350
    Crutchfield Customer Review (What's this?)

    The packet came with everything I needed for the install. I had to contact tech support with one question. They were efficient, professional and very helpful. Could not ask for better service.



    Full featured radio

    Steve C from Elgin, IL on 6/13/2016

    2006 Ford F-350
    Crutchfield Customer Review (What's this?)

    To begin with, the vehicle this radio was installed in is very Spartan in terms of amenities and only has 4 speakers with no subwoofer. Having said that this radio really brings the vehicle up to modern with the touch screen, navigation, satellite radio and so on. It has capability to have rear seat entertainment and other features I won't take advantage of, so I can't speak to those features. But the ones I'm using, including backup camera work well and I am very impressed for the price. My one and only complaint is that the screen is susceptible to washing out in sunlight more than my other factory touch screen radios. I haven't figured out which color scheme or brightness setting will overcome it so there are times that I have to shade it with my hand just to see what is on the screen. Other than that, I am very happy with this unit.

    Pros: Navigation, satellite radio, backup camera, DVD player, ability to have rear seat entertainment system and works as well as anything out there with intergrating to modern phones.

    Cons: Display is difficult to see in bright sunlight.

    Great features for the price!!

    Al from Brooklyn, NY on 6/12/2016

    2016 Hyundai Elantra
    Crutchfield Customer Review (What's this?)

    I installed it and the initial set up was daily easy. Everything is working well. Battery in the remote was dead but that's not a deal breaker. The "vehicle-specific" instructions and mounting kit were the worst I have received being this my third purchase/install with Crutchfield. Crutchfield has to go back to writing their own step by step instructions. Anyway, I downloaded and installed the updates via my laptop after inserting the memory card from the unit into my reader. A little confusing at first but it did the job. You will be happy with this unit but hopefully the install will go smoother in your vehicle. The Metra kit for the Hyundai Elantra sucks.

    Pros: It all works good. No problems. Sounds good & looks good.

    Cons: Remote battery was dead. Only complaint regarding the unit.

    Great stereo

    Danj724 from Grindstone, PA on 5/26/2016

    2007 Honda Accord VP
    Crutchfield Customer Review (What's this?)

    Better than expected sounds great live it



    Huge Upgrade over Stock

    Tim from Grand Rapids, MI on 5/20/2016

    2014 Ram 1500
    Crutchfield Customer Review (What's this?)

    Not too hard of an install. The wiring harness made it a lot easier. The trim kit and mount made it look seamless. It does take second to load, but not a big deal. It is a nice radio for the price. I installed this radio before changing the speakers, so switching on the loud setting just about blew the stock speakers haha. When I upgraded the stock speakers, the EQ made everything sounds crisp and tight.

    Pros: Easy to use, nice bright screen.

    Cons: Turning on the Loud setting is a bit much for stock speakers.


    BK from Amherst, NH on 5/19/2016

    2010 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    So far.... After a not to easy install, (way to many wires my truck did not need for the install and lack of instructions for the wire adapters) the unit works great, safe the fact that I have lost at least 20% reception from my antenna



    excellent value

    gary from Lakeville, MN on 5/19/2016

    2006 Mazda MX5
    Crutchfield Customer Review (What's this?)

    very easy and fast installation,excellent quality screen{easy to see}. the face plate included in install package matched o.e. surround perfectly and sound quality very good. set up of steering wheel controls was a little difficult but crutchfield tech. experts were there to help with no waiting on 1st phone call. all in all aaa experience

    Pros: perfect fit easy install

    Cons: steering wheel controls

    Impressive value

    Camurai from Sanford, ME on 5/17/2016

    2002 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    The VX7020 when viewed on its own merits is a very impressive package. The screen is very acceptable in size. My last head unit was a Pioneer with a motorized 7" display, so there is definitely a noticeable difference in screen real estate, but the Jensen screen has much more vibrant color and sharper contrast. It is a vast improvement. In addition, the feature list far outstrips my old Pioneer, and it cost less to boot. The only area where the Pioneer trumps the Jensen is in speed. The VX7020 is considerably slower to boot up, but this isn't really that much of an issue for me. Installation went very smoothly, except that my dash cavity needed to be modified, but I was aware of that before I bought the unit. Overall, the value of this unit really can't be beat.

    Pros: Cost Feature list Sharp, vibrant screen

    Cons: Boot up speed

    Great Value

    Chris from Oklahoma on 5/16/2016

    2004 Ford Expedition
    Crutchfield Customer Review (What's this?)

    At this price, I don't know what else you could ask for on this unit. Everything works as it should and has been easy to learn the controls and settings.



    Jensen VX7020

    Anonymous from Gorman, TX on 5/10/2016

    2011 Ford F-250
    Crutchfield Customer Review (What's this?)

    Easy to install Works great sounds awesome easy-to-use love it



    Great product

    Mike from Ohio on 4/28/2016

    2006 Ford Explorer
    Crutchfield Customer Review (What's this?)

    Been using it for a few weeks and don't have any real complaints yet.

    Pros: Easy to use Works great with bluetooth Good product for the price.

    Cons: Takes 10-15 seconds to "boot up" every time you start the car.

    Jensen 7020

    Woody from Big Lake, MN on 4/17/2016

    2001 Toyota Sequoia
    Crutchfield Customer Review (What's this?)

    Great product great service great price ,

    Pros: Easy to follow instructions

    Cons: None

    Could be 5 stars, but cheap SD card fails this unit.

    Anthony from Niagara Falls, NY on 4/15/2016

    2003 Honda Element
    Crutchfield Customer Review (What's this?)

    For the most part this unit works well. The installation was a breeze because the folks at Crutchfield provide all the right parts and great instructions for installation. Everything is fantastic about this unit EXCEPT the fact the Jensen was too cheap to use an SD card with more memory. The retail cost of an 8GB SD card is around $5, wholesale I am sure you can get them for about $2. This would be sufficient in size to hold the database for the GPS. However, in an extremely poor choice, Jensen and their navigation partner Naviextras have chosen to only have a 4GB SD card. This is not sufficient in size to hold the GPS data for the US & Canada. An extremely poor decision for units being sold in North America. In discussing the matter with Naviextras, they said to just delete the files I don't need and install the ones that I do. So essentially, don't drive too far, because you may not have maps available without deleting and installing the maps you need. Naviextras also states that you cannot just copy the data to a larger card. While I have not yet tried to clone the card to a larger one, which I probably can because of my IT skills, the average consumer cannot. It seems like a very poor decision to take a unit costing hundreds of dollars and make it less functional because you wanted to save $2.

    Pros: Easy Installation Free Backup Camera Bluetooth Connectivity

    Cons: 4GB SD Card for navigation is not large enough to hold sufficient data for maps.

    Jensen GPS receiver in Subaru BRZ

    Mickey S from Fredericksburg, VA on 4/12/2016

    2013 Subaru BRZ
    Crutchfield Customer Review (What's this?)

    I purchased this unit as a relatively low-cost replacement for the stock GPS unit. It's ironic - the Jensen GPS app is the same one that was used in the stock unit so I didn't have to learn much to use that functionality. I am pretty happy with the unit with a couple of exceptions. Double-clicking on folders when using the iPod option is a real pain - especially considering that you may be driving at the time. Also, if your talking on the phone through Bluetooth, there's no way to leave the Bluetooth screen and get back to the map which is also annoying. All in all though I am happy with the purchase. It sounds way better than stock and I like the color customization to make it match the interior lighting.

    Pros: Great sound, customizable color palette, lots of connection options, easy installation.

    Cons: Annoying double-click selection required for iPod music files, inability to get back (to any other screen) from the Bluetooth screen when on a call.


    tconfair from Fredericksburg, VA on 4/7/2016

    2001 Toyota Camry Solara
    Crutchfield Customer Review (What's this?)

    Perfect fit, simple install. lots of features, super clear screen.

    Pros: Everything in one. worked with existing JBL stuff. Blutooth is fantastic.

    Cons: None so far.

    Did not like it

    Neil from Baltimore, MD on 4/7/2016

    2014 Ford Mustang
    Crutchfield Customer Review (What's this?)

    The radio is slow to come on. Then after you've waited for the radio to come on you have to go through a whole series of button pushes to get the navigation map. And you have to do this every time because you can't set the navigation map as the default display. So instead of getting the navigation map as part of the turning the car on ritual, like every other car, you find yourself driving off without. And because the location is low on the dash, which makes it difficult to see, it makes it even more difficult to push all those buttons while you're driving. Eventually I just gave up, stopped using it, and then replaced it. The radio sounded good tho.

    Pros: Radio sounds good, price.

    Cons: Navigation system to difficult to use.

    Jensen VX7020

    Angela from Southaven, MS on 4/6/2016

    2007 Honda Civic LX
    Crutchfield Customer Review (What's this?)

    Quick and easy installation. Works great!

    Pros: No static in the microphone. Loud. Excellent video and color.

    Cons: Needs clearer/better instructions to connect the parking break to the DVD component.

    Very good radio, everything works flawlessly

    tguz6798 from Pittsburgh, PA on 4/5/2016

    2013 Kia Forte Koup
    Crutchfield Customer Review (What's this?)

    It's an expensive radio, but definitely worth the price. Everything on mine works flawlessly and wasn't too hard to install.

    Pros: Everything works very well and the sound has clearly improved from the factory radio.

    Cons: Price is a little high

    Really Happy with Purchase

    David from Colorado Springs, CO on 4/4/2016

    2004 Mercury Mountaineer
    Crutchfield Customer Review (What's this?)

    I've been shopping for a longtime, waiting for the right receiver. It does everything I wanted (DVD, Bluetooth, GPS, etc.). It does start-up slow and the remote doesn't work which are the only negatives I can mention. Read the manual or read other reviews here and elsewhere to troubleshoot. The Crutchfield team was great to work with. I chatted with one of their associates who set me up with everything i needed to install the receiver. I've not installed a radio in about 30 years, and this was easier than I thought, but you have to read the instructions.

    Pros: All the features I wanted: DVD, Bluetooth, GPS. The GPS software works so much better than the GPS that came with my wife's 2014 Subaru.

    Cons: remote doesn't work and receiver is slow to start-up.

    Jensen VX7020

    jerry from Jacksonville, FL on 3/31/2016

    2000 GMC Sierra 2500/3500
    Crutchfield Customer Review (What's this?)

    Love it it works great.



    Easy install. Works great.

    Anonymous from Ridgefield, CT on 3/28/2016

    2014 Subaru Impreza
    Crutchfield Customer Review (What's this?)

    I bought this unit to replace the factory radio and to add gps capability. It was easy to install with the kit provided. It sounds great and gps gets full strength with antenna placed inside dash.



    Jensen VX7020

    Chris from seattle, WA on 3/28/2016

    2002 Ford Explorer
    Crutchfield Customer Review (What's this?)

    It was fairly easy to swap out my factory unit with this unit. In my opinion, switching between functions requires an excessive number of selections. The time required to "boot up" is also long. Functions are not intuitive. It took a while to figure out how to turn off the navigation which kept interrupting my music. Once, things are figured out, it seems to work fine.

    Pros: Easy to install.

    Cons: Slow to boot up. Functions are not intuitive.

    VX7020 to replace Ford Focus factory unit

    Bobby from Rogers, AR on 3/12/2016

    2013 Ford Focus
    Crutchfield Customer Review (What's this?)

    Factory radio stopped working and we decided to upgrade with a touch-screen/Navigation/SiriusXM compatible. This was priced in the neighborhood we were looking for. Simple install, despite the number of connections to solder on the wiring harness... Yuck. - For those guys having trouble with the reversing camera -- there is a wire that specifically connects to the transmission/reverse switch and that activates the reversing camera display. But I can't remember which wire it is. - For those who don't like that the systems boots up at volume 17, you can change that. Turn the volume to your desired setting. While the volume indicator bar still shows on the screen, press the volume/power button and hold it in for 2 seconds. That's how you reprogram the startup volume. (Personally, I don't know why it can't just turn on where it was when you turned it off...)

    Pros: - Decent feature set for its price point. - Sounds pretty good, even with factory speakers.

    Cons: - Very slow to start up. - System clock does not take its time from Sirius/XM or GPS satellites. (I have an old JVC unit in my pickup with an add-on Sirius tuner and once that's installed, the head gets its time from the satellite. Seems like a no-brainer to do it that way.) - Aftermarket dash panel for the Ford Focus and related wiring harnesses to be compatible with the Ford car cost almost as much as the VX7020 itself. - GPS antenna lead was too short.


    John G. from Portsmouth, VA on 3/12/2016

    2007 Ford Mustang
    Crutchfield Customer Review (What's this?)

    The install went very well with little issues. I've not yet tried all of the functions. I did not have the same fading issues stereo as others have indicated. The stereo fades near our local tunnels, but so did the old unit that this one replaces, so I'm relatively certain it's a signal issue not a hardware one. The settings were easy to use. I wish there were more options for background and foreground color. I did have a slight issue with the GPS when attempting to update it. It made the micro SD card unreadable by the unit or any computer Operating System. I contacted their Technical Support, by the time I received a response, I overcame the issue by formatting a different card, and restoring the backup. The update software also tells you that you didn't shut down the unit properly. Tech Support assures me that this is not an issue and the warning may be ignored. The USB was tested in addition to the documented media formats (mp3, wma, etc) it plays FLAC audio. I have not tested video as I don't intend on using it.

    Pros: Good unit for a good price. Easy install (as all 2DIM units should be).

    Cons: The GPS software issue mentioned in my review. The length of time that it took Naviextras to reply to the trouble ticket which was five days. The unit takes a while to start up compared to my old unit.

    Jensen navigation

    Xxx from Az on 3/10/2016

    Crutchfield Customer Review (What's this?)

    Great product

    Pros: Does everything

    Cons: Takes awhile to start up

    Great product for the price!

    Lake PowellPowell america from Page, az on 3/4/2016

    2006 Dodge Ram 2500
    Crutchfield Customer Review (What's this?)

    Installed on my 2006 dodge 2500 ram 5.9 diesel with a factory infinity system

    Pros: Absolutely wonderful product. Navigation works great! Expandability is virtually unlimited with several aux video channels. Sound quality has brought my sound system to life!

    Cons: The volume always starts at level 17. Not a big deal for me because I'm used to turning it down when I start the truck.

    Very Nice Head Unit!

    Gary W from Winchester, CA on 2/27/2016

    2003 Acura 3.2TL
    Crutchfield Customer Review (What's this?)

    I was a bit intimidated when I saw how huge the owner's manual was. More like a novel. I expected a steep learning curve with regards to operation, Bluetooth set up, Navigation and controls. To my surprise, I was able to do everything I wanted without ever reading the manual. Very intuitive and simple. I am not using all the built in capabilities like rear view camera, video and audio outputs and steering wheel controls. I am using it as a head unit in place of the factory system and heavily using the Bluetooth phone and the built in navigation. Overall, I would have to say I am impressed. Bang for the buck is huge with this unit. I have spent close to this price for a stand alone navigation unit and it didn't work as well as this one does. Add all the other capabilities into the mix and you have a winner. If you are debating whether or not to get one, don't hesitate. You could pay a lot more, for a lot less.

    Pros: Ease of use. Simple set up. Intuitive controls. More features and versatility than most will ever need.

    Cons: None that come to mind.

    Jensen VX7020

    russ from indiana on 2/24/2016

    2005 Chevrolet Equinox
    Crutchfield Customer Review (What's this?)

    Installed in a 05 equinox works well.

    Pros: Easy install Good price for having navigation.

    Cons: Single channel output for sub woofer.

    Fatal Error

    Bill from Worthington Springs, FL on 2/23/2016

    1959 Chevrolet Series 1
    Crutchfield Customer Review (What's this?)

    I love the head unit... when it functions. FATAL ERROR seems to be a real problem with this and other alike Jensen models. Google search before purchasing! I spent hours in circles with CS to conclude with the 60 day window for return/exchange starts on the purchase date. Fair enough, if it wasn't a week or two late getting delivered in the first place, and I didn't pay top dollar for a custom install that took a month of metal fab in a 1959 f100. After the 'that's your problem' response, I was forwarded to technical support to 'help' with the problem, who sent me the same links found on all the sites and forums already discussing this Known issue. Without question, this should be a recall or free fix. Alternatively, the position taken by Jensen and Crutchfield is: 60 days from your purchase date, you're pretty much at a loss. Sorry... Thank you. Come Again.

    Pros: ergonomically correct. Easy to navigate. Despite the reviews, the GPS works fine in North Florida and along the coast... when it's not displaying FATAL ERROR. Everything else works as advertised. And if it actually worked when you need it, navigating, the price would be great.

    Cons: FATAL ERROR and lack of support or accountability. How companies as big as Crutchfield and Jensen get away with a useless warranty like this is beyond me. I asked: is this a known problem, and was told no. If they tell you no when you call, reference Florida Bill's review. Bull! Its a known problem and has been for years. I wish the salesperson Expert who helped me select this unit knew what an expert should know.

    Crutchfield response on 2/29/2016 Our Tech Support and Customer Support groups have worked with this customer extensively to help correct the error on his receiver, as well as set up a generous exchange period on two separate occasions. If problems persist, we'll complete the exchange within the time we've specified or supply our customer with the appropriate warranty information to contact the manufacturer.

    Best bang for the buck!

    Jensen VX7020 from Nashville, TN on 2/22/2016

    Crutchfield Customer Review (What's this?)

    Great receiver! Easy to install! It is a little slow when starting up but that's Windows for you. Other than that it is awesome! Easy to pair with iPhone. GPS is very user friendly. Good quality DVD as well! If your looking for all of this for low cost this is the way to go!

    Pros: GPS, Bluetooth, DVD, Sirus XM

    Cons: Slow start up, vague user manual

    Great stereo!

    Austin from Utah on 2/17/2016

    2011 Nissan Xterra
    Crutchfield Customer Review (What's this?)

    This unit has been great! It was easy to install and has been a great addition to our vehicle.



    Jensen VX7020

    Steve from Napa, CA on 2/16/2016

    2005 Ford Escape
    Crutchfield Customer Review (What's this?)

    Great looking stereo. Touch screen is very intuitive. You can move the icons around like on an I-phone. Sound is good. Back up camera does not come on automatically when you put in reverse. You have to manually choose the camera and then choose something else after. Takes a few seconds to load when turned on. The radio reception is terrible. Granted I live in a valley but old stock stereo picked up the stations just fine. This one doesn't get SF stations that I used to get and it barely brings in the local station. I went through all of the programming in the book so it is not just a setting. Luckily the stereo comes with a good promotion to buy SIRUIS XM. Coincidence?

    Pros: Easy to navigate control system. Wiring is straight forward. Vivid display.

    Cons: back up camera mode does not come on automatically when in reverse. Radio reception is terrible.

    Crutchfield response on 2/17/2016 Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem with your back-up camera and get it working properly! Lifetime tech support comes with every Crutchfield purchase.

    Bang for your buck

    Anonymous from raleigh, NC on 2/12/2016

    2013 Hyundai Elantra
    Crutchfield Customer Review (What's this?)

    Just installed this unit in my vehicle yesterday. So far so good. The only thing that I have noticed is that the turn notices come a little too late. Meaning that you are instructed to turn right or left once you have actually started to turn. Other than that I am very pleased with my purchase.

    Pros: Features Sound Looks OEM if installed correctly.

    Cons: Late audible turn directions Installation was slightly difficult (2014 Hyundai Elantra)

    Jensen VX7020

    DanBH from cape canaveral, FL on 2/11/2016

    Crutchfield Customer Review (What's this?)

    The Jensen VX7020 screen, while adequate, should not have been recommended as it's just to small for the space. Further, the dash kit should have come with the requested silver trim ring to match the 2005 Porsche Carrera S.

    Pros: Radio with all the functions work perfectly.

    Cons: The harness had to be cut and rewired to accommodate the new radio and I was told that was not required when I bought it.

    Crutchfield response on 2/15/2016 We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

    Very nice unit

    Jeremie S from Evansville, WI on 2/9/2016

    2006 Chevrolet Silverado 2500/3500
    Crutchfield Customer Review (What's this?)

    Very nice unit. Great upgrade to the factory Bose system in a 2006 Silverado. Installation was fairly painless. The back up camera does not come on automatically when the vehicle is put into reverse. You must select the camera function on the home screen first. I have had some issues with reception. I live 25 miles from a few very popular radio stations in my area. Instead of having static, the sound will fade in and out. I have double checked antenna connections. I have also checked settings in the radio as the manual suggested and they have all been verified. I have not really utilized the Navigation function of this system yet. Only used it locally just to see how it did. Seemed to work. I would have given this 5 stars but the function of a radio is to receive signals. With how close our radio stations are to us and how it seems to be lacking in the reception function, I think that it is a little overpriced for its inability to perform its primary function.

    Pros: Lots of additional upgrades to the factory radio it replaced

    Cons: Fair to poor radio reception

    Jensen GPS Bluetooth Unit

    Rob Alfieri from sarasota, FL on 2/8/2016

    2012 Subaru Outback
    Crutchfield Customer Review (What's this?)

    Best unit for a reasonable price

    Pros: Easy Navigation, inexpensive

    Cons: May have to mount gps antenna on outside of vehicle

    Jensen VX7020

    Chris from baton rouge, LA on 2/7/2016

    2008 Toyota RAV4
    Crutchfield Customer Review (What's this?)

    I did quite a bit of research on in-dash NAV units before deciding on this one. It is missing some features of more expensive units but delivers great bang for the buck. I paid for professional installation, but I also replaced the entire sound system at the same time. 2006 Chevy Silverado 2500 Crewcab. I can now check voicemail, make and receive calls, and stream music hands-free from my Android phone via BT. Navigation is not voice activated on this unit, but the iGO Pro maps an satellite signal are good enough. I already did buy it again, and plan to install in my wife's 2008 RAV4.

    Pros: Bluetooth, rear camera, EQ, easy to use

    Cons: no voice activation for NAV

    Good deal

    Tplass from Jefferson City, MO on 2/6/2016

    2011 Ford F-150 XLT
    Crutchfield Customer Review (What's this?)

    Easy to install and works great. I love this in my truck. The radio does seem to be a little fuzzy at times but works great most of the time. GPS works great, too many updates when to turn but this feature can be turned off.

    Pros: Price, quality, ease of use

    Cons: Sometimes fuzzy radio

    Jensen VX7020

    DarrellH from Fox Island, WA on 1/31/2016

    Crutchfield Customer Review (What's this?)

    The Jensen VX 7020 is a pretty awesome unit. I haven't had the opportunity to use all of the features yet, but the ones I have used have been outstanding. The unit was fairly easy to install using wiring harnesses and wire caps provided by Crutchfield. The few questions on wiring that I did have were answered well by tech support. The only drawbacks I've encountered were: 1) The OEM unit had two ports for dual sensitivity antennas. The Jensen only had one. A few minor reception problems in our area, but not a show stopper. 2) Mating some of the wiring to a Toyota Highlander's wiring harness is a bit difficult. I'm still having issues with just finding the reverse and parking brake wiring, even though tech support told me what to look for. 3) I'm having difficulty adjusting the radio volume when the vehicle is initially turned on. Really loud, and I haven't found the adjustment for it yet. Overall, a pleasant experience.

    Pros: Easy to use controls. Great GPS display. Easy setup.

    Cons: The Metra wiring harness doesn't entirely match up with the OEM wiring. Easy if you CLOSELY read the directions.

    Just requested a return

    Clayton from Henryville, PA on 1/30/2016

    I have the same volume issues that another reviewer had. Loud, then soft, then loud; drives me nuts. I can't figure out how to correct this problem. Even if it is correctable, the fact that I can't figure it out on my own is a problem. Also, presets are too difficult to get to. It's a preset, they should be on the home screen, now three screens away.


    Cons: Terrible volume problems Presets not on radio home screen Remote is pretty much useless

    Fairly inexpensive with great sound, features and GPS!

    Big Bruce from Victorville, Ca. on 1/28/2016

    2005 Chevrolet Silverado 2500/3500
    Crutchfield Customer Review (What's this?)

    This was the least expensive of all the GPS head units I could find....and I couldn't be happier. I really wanted Garmin GPS unit, but they were way out of my budget, like $600 for low end. Saw some nice reviews about Igo gps and took a chance. Really happy with all aspects. GPS works perfect, music sounds great through my GM Bose system and price was good too! Installation was a breeze, even with backup camera installation. I installed with straight power from running lights so I could periodically check on trailers while towing, instead of only through backup lights. All in all, very satisfied.....and I did a ton of research before I bought. One other thing.... I found most of the complaints other people had were easily changed and adjusted in setting. Just read the directions, pretty simple!

    Pros: Worked as advertised and was very customizable for my truck. Love the Bluetooth and easily connects to my IPhone 5s. gPS is perfect to!

    Cons: Really can't find a thing to complain about....maybe if it was free?!?!

    jensen vx 7020

    c weems from vineland, NJ on 1/24/2016

    Crutchfield Customer Review (What's this?)

    Wow I looked at the kenwood models and pioneer tuners. This tuner has just as many features as the more expensive ones. Love it , and the Crutchfield tech who helped me with my purchase was excellent he hit the mark. I got what I was looking for. Very happy customer

    Pros: Plenty of features that the more expensive ones have

    Cons: Volume is loud when you first turn it on and start up is slow other than that it would be a 5

    Jensen VX7020

    Scott D from sandwich, MA on 1/24/2016

    Crutchfield Customer Review (What's this?)

    Like product for the price hope it works as good

    Pros: Price

    Cons: Not very good wiring instructions for all radio and interface set up paying a company to install will revise when done

    Jensen VX7020

    Paul C from Florida on 1/10/2016

    2002 Toyota 4Runner
    Crutchfield Customer Review (What's this?)

    Need work with understanding unit. When I turn on the car, the volume is high and blasts me. I turn it down but this happens every time I turn on the car. I turn off the unit but my antenna stays up, will have to turn off the car when going through a car wash. Haven't been able to get it to accept my CD's, kicks them out. Nice unit but too many gadgets to deal with, especially when driving. Wouldn't have bought it if I knew.

    Pros: Volume is set at a high level that doesn't seem adjustable when turn on car. Antenna doesn't go down when turn off the radio. Doesn't seem to accept CDs made by me.

    Cons: Volume is set at a high level that doesn't seem adjustable. Turn it down, turn off car, turn car back on at back to high volume. Antenna doesn't go down when turn off radio.

    Crutchfield response on 1/11/2016 Once we saw this review, our Tech Support team reached out to help the customer. We'll either help him get the receiver working the way it should, or help him return it for an exchange or refund.

    Jenson VX7020

    Robby from Erwinville, Louisiana on 1/5/2016

    2008 Ford Explorer Sport Trac
    Crutchfield Customer Review (What's this?)

    For the money, this is likely the best 2 DIN stereo I've seen, certainly the best fit for Ford vehicles.

    Pros: Great Sound Easy installation GPS works great (After some updating and adding the TTS software, Free from Jenson Customer Service)

    Cons: Startup is a little slow (sometimes inconvenient waiting for startup to complete so backup camera can be used)

    Superb quality!!

    BradB from Connecticut on 1/4/2016

    Crutchfield Customer Review (What's this?)

    At this price I was expecting quality based on what I paid. Instead I got much more! This head unit has everything I was looking for and more. The sound quality rivals any higher end unit. The GPS is spot on and easy to navigate. And the interface is excellent! Add crutchfield's tech support and customer service, and I couldn't be happier.

    Pros: Easy installation Quick and easy interface Sound quality Display GPS accuracy Responsive touch screen

    Cons: None

    Jensen VX7020

    Anonymous from Nebraska on 12/30/2015

    Crutchfield Customer Review (What's this?)




    Not bad for the low price

    RubenM from Maryland on 12/27/2015

    Nice Nav radio with all the popular features for a low price. Everything works like it should. The only complaint I have is the GPS navigation voice does not pronounce street names... I went thru and upgraded the software and loaded the free map updates. That in itself was a time consuming process. It took me a little while to figure out how to do it. The owners manual does not clearly explain how to do that... However after the lengthy process of updating the software and loading the latest maps. It still does not pronounce the street names. It gets kinda boring after awhile hearing a voice just say, "Turn left, Turn Right or Leave highway..." Sometimes its not clear what exit its prompting you to get off on... Other than that overall I like the radio. I really like the built in Pandora app. Pretty cool.

    Pros: Low price Built In Pandora App Customizable Display colors

    Cons: The GPS software does not pronounce the street names by default... Looks like its an extra $$$ feature...

    Great 20th birthday present

    Jdtreffert from Tennessee on 12/27/2015

    1996 Acura Integra GSR
    Crutchfield Customer Review (What's this?)

    I installed this as a birthday present for my 1996 Acura Integra GSR. The wiring harness and trim panel/mounts included by Crutchfield (along with a handful of YouTube videos) made the install smooth and trouble free. The only head unit features I didn't exercise were streering wheel control (not on original vehicle) and rear view camera (not an urgent need). [I took advantage of a "free" Sirius tuner (3 months free All Access ). ] GPS navigation, handsfree (Bluetooth pairing) with my Windows Phone, Sirius radio, AM/FM radio, CD/DVD, USB with iPad worked fine from the first power up. Touch screen operation is smooth and intuitive (no need to pull out the manuals). Backup of GPS microSD card and free map (one-time) upgrade was trouble free. The GPS maps are accurate and easy to read - turn by turn voice instructions but no street names. The POIs are reasonably complete and up to date. The sound through my original speakers is fine and the graphical EQ is convenient. Young car enthusiasts still ask me about buying my Acura and the only area that I felt occasional envy was modern electronics. This unit took care of that.

    Pros: Great value for touch screen GPS/Bluetooth multimedia receiver. Smooth and seamless installation into 20 year old vehicle

    Cons: Would like street name announcement with turn by turn instructions. [As per other reviews I've asked Jensen if software updates are available to address this]

    Love GPS

    Shea from Georgia on 12/27/2015

    2012 Suzuki Grand Vitara
    Crutchfield Customer Review (What's this?)

    GPS is great! I wish the Bluetooth could sync with MP3 data to show what is playing, would love visualizations, and the background options are all terrible. Reaction times are quick and the Bluetooth connects flawlessly.

    Pros: Bluetooth, GPS

    Cons: No visualizations, backgrounds, or Bluetooth MP3 reader

    Good for the Money

    jerry from Missouri on 12/18/2015

    2001 Nissan Frontier
    Crutchfield Customer Review (What's this?)

    Loads of features packed into this unit. Love the blue tooth feature, works great with Android phone. Touch screen works great, GPS and back up camera are easy to use. Controls are easy to figure without reading owners manual.

    Pros: Lots of features for the money. Easy to use.

    Cons: Radio reception is not the best. Radio is slow to boot up. Blue tooth auto connect cuts of radio, takes several selections to get radio audio back on.

    VX7020 Review

    Fred from Missouri on 12/18/2015

    2005 Dodge Magnum
    Crutchfield Customer Review (What's this?)

    Works great - better than the factory system it replaced.

    Pros: touch screen, good navigation


    Big Value for Little Money

    Daytona R/T Man from New Jersey on 12/14/2015

    2006 Dodge Charger
    Crutchfield Customer Review (What's this?)

    Amazing Value... If you are looking to replace your Chrysler Dodge Nav Unit and don't care about mirroring your device and using apps on the head screen Go With This - I replaced my burnt out Dodge Nav System and got a touch screen, Nav system with a much better sound than my stock unit. It interfaced with my Steering wheel controls and I added Sirius Radio. Perfect for less than $500 Installed

    Pros: Simple Clean Powerful Excellent Sound Seperation Great Navigation

    Cons: None so far

    love it

    Paul S. from Connecticut on 12/13/2015

    2007 Ford Edge
    Crutchfield Customer Review (What's this?)

    Great sound, nav,usb, iPhone Works first time and looks like factory install

    Pros: Price and quality.

    Cons: none

    Jensen VX7020 2006 Dodge Ram 3500 Mega Cab

    Nancy G from Fountain CO on 12/3/2015

    2006 Dodge Ram 3500
    Crutchfield Customer Review (What's this?)

    Very nice unit and installed easily. Fit nicely without any modifications. Works better than expectations.

    Pros: Easy to install and is easy to use.

    Cons: None

    Cool Product

    PatrickO from Tennessee on 12/1/2015

    2006 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    Very cool product with multiple neat features. Easily changes sources and navigation seems to be accurate. Looks great in our 06 Toyota Tacoma.

    Pros: Very cool product with multiple neat features. Easily changes sources and navigation seems to be accurate. Looks great in our 06 Toyota Tacoma.

    Cons: Volume resets itself when turned off. There is a setting to be changed to correct this. Navigation voice is turned up as high as it will go, but is quite difficult to hear while driving. Not checked to see if there is a setting for this though.

    Great Value for Price

    Anonymous from Massachusetts on 11/25/2015

    Crutchfield Customer Review (What's this?)

    Bluetooth, GPS navigation, rear camera ready, steering wheel control ready and touchscreen are all great functions of his unit. Great Price

    Pros: Easy installation, nice look in dash, lots of functions, great price


    Great product

    Jesse from North Dakota on 11/14/2015

    2008 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    Installing in a 2008 Dodge Ram for the price. The blue tooth works great with y iphone6

    Pros: Good price , very versatile

    Cons: None at this time

    Great srereo

    Charles M from South carolina on 11/4/2015

    2001 Ford Ranger
    Crutchfield Customer Review (What's this?)

    Ok let me start out by saying this unit probably don't belong in my 01 ranger but I like it a bunch it does what I want and more and was very easy to install. The advisors really are a big Help these guys and gals are extremely helpful. This is one of many I've purchased from Crutchfield and will continue to buy them there.

    Pros: Very easy to install

    Cons: 0

    Great price & easy to use

    Jeremy C from Oregon on 11/4/2015

    2006 Ford Explorer
    Crutchfield Customer Review (What's this?)

    I bought this for my wife's 2006 Ford Explorer and it is way better than I expected. I am a bit of a self-confessed car audio snob and I hate cheap looking or sounding gear in any car I own (even if my wife drives it). The low price made me nervous despite the good reviews here, but I figured it was worth a try and they were totally right! I love everything about this unit so far and would recommend it to anyone. It is much easier to set up than the similar touchscreen Pioneer unit I have in my car. The sound quality is way better than the Kenwood head unit it replaced- for both for the tuner and CD. I'm a huge fan of the volume control knob compared to buttons. Now I want one for my car...

    Pros: It is an amazing value and not just because of the low cost. It is by far the best bang for my buck that I have ever received from a car stereo no matter what the price range. It sounds great and doesn't require a 8 hour block of instruction to figure out how to operate it.

    Cons: Used Dave for the navigation voice and he is a tattle tail. Go one mile per hour over the speed limit and he is nagging you. Shut up Dave. I'm sure this can be turned off, but my wife likes to laugh at me yelling at Dave, so she refuses to let me. Might be considered a pro if installing it in your teenager's car. The only other thing is that I wish it started up faster. I know this is normal for navigation units, but it is still annoying. Especially if you want to use a backup camera.

    Great Unit for Price

    Anthony from Kent, Ohio on 11/2/2015

    2012 Subaru Impreza WRX STi
    Crutchfield Customer Review (What's this?)

    This unit is by far the cheapest I could find that included NAV. It works as it should. Never installed this type of thing myself and I did it with the help of Crutchfield in about three hours. By far the best value unit if you're on a budget. Or just cheap.

    Pros: -Very cheap for everything it does. -Easy install. Time consuming if you've never done it, but still very easy to do. -NAV works great. -A lot better sound. Has EQ and it made the stereo in my car 20 times better, and louder. I have a loud exhaust on my car and my stereo barely blocked it out when turned all the way up. This unit I have at about 50% volume and its louder/clearer than my old (stock) one.

    Cons: -Takes a few seconds to boot up. Not a huge deal for me but if you have a backup camera and the first thing you do is back out of your driveway/parking spot, you're gonna have to wait a little. -Not sure if its a setting or anything, but changing between FM stations also takes about 3 seconds. Not instant sound when you change stations, usually a few seconds of silence like it has to load or something.


    howard from Florida on 10/28/2015

    Crutchfield Customer Review (What's this?)

    the product is easy to use

    Pros: switches screens from day to nigh automaticly

    Cons: no voice command on bluetooth no tilt screen

    It works as advertised

    Pebcak from Texas on 10/27/2015

    2007 Chevrolet Silverado 1500 Classic
    Crutchfield Customer Review (What's this?)

    We've had the unit installed for two weeks now. This unit has met my almost all of expectations of what I wanted.

    Pros: - It was easy to have installed with no modifications. - The wiring harness that came from Crutchfield DOES work! I was told by other competitors that it would cause a check engine light and audible alerts not to work. - All of the features work as described. - Having all of the extra features is a serious upgrade from the stock radio that was in the vehicle.

    Cons: - Even after the free map update, the GPS isn't as accurate as we'd like. I still have to use Google Maps or Waze for directions. In a pinch this will be sufficient to get "un"lost. This is one of the main reasons we got this device. - The auto volume function when you drive doesn't work. - I cannot see or find any setting for auto dimming/brightening for night/day on the main display. (If someone knows please tell me) It's really bright at night and too dim during the day.

    Nice head unit

    LeRoy from North Carolina on 10/25/2015

    2001 Nissan Maxima
    Crutchfield Customer Review (What's this?)

    The install of this went great. Radio works and it's easy to navigate the menus.

    Pros: Lots of sources Huge touch screen Works with steering wheel controls

    Cons: Takes a while to boot when you turn on the car.

    I love it

    ron from Pittsburgh PA on 10/21/2015

    2013 Ford Focus
    Crutchfield Customer Review (What's this?)




    Jensen VX7020

    AD from Point Roberts, WA on 10/20/2015

    2011 Dodge Grand Caravan
    Crutchfield Customer Review (What's this?)

    Great product for price. I just wish I took the time to note that it did not have maps of Canada. Odd though that it has comprehensive maps of South America. Additional cost was $69 US or $84 Canadian. The deal was not as awesome as once thought. The support from Crutchfield was excellent. My advisor went the extra mile and answered all the questions I had and was kind enough to include all hw needed and create a shopping cart and provide a link to it in his email response. Follow up support questions were answered quickly even though it was on the weekend.

    Pros: The Support is excellent and responses are quick despite time of message sent or phone call. Ease of installation Stereo hw is good for price

    Cons: Additional cost for Canadian map for Navi which hurt a bit as Crutchfield charges a bit more. Wish it would show the album cover and song name on the screen.

    Great product for a great price.

    Jesse-D from Florida on 10/19/2015

    2005 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    This unit is very good. Don't assume little money=little quality. Jensen out did themselves

    Pros: Great price, great price, easy to use, high quality

    Cons: Kind of cartoony graphics in the navigation setting

    Great entry level unit!

    David from Ohio on 10/11/2015

    2007 Mazda 3
    Crutchfield Customer Review (What's this?)

    First of all, the price is fantastic. It is very difficult to find a quality navigation receiver under $400. Installation was a little tricky (it always seems that there is something missing in the manufacturers directions), but a call to Crutchfield customer service fixed that quickly and easily. Sound is fantastic. Start up is a little on the slow side as is loading of CDs and DVDs (not a deal breaker though). Navigation is wonderful and the responsiveness of the touch-screen is pretty good. Pandora and bluetooth integration is seamless. Only two issues I have is one, when the volume is at zero, there seems to be some humming (perhaps I did not connect something correctly, plus can't notice the humming during play). Second, the volume seems to reset to about 14 every time I turn off the unit, then turn it back on later. But, those two aforementioned issues might be due to my ignorance and not indicative of typical expected performance. Overall, I am very pleased with the purchase and extremely pleased with my experience with Crutchfield customer service.

    Pros: Seamless integration between the phone and head unit regarding Pandora and Bluetooth. Navigation, CD, and radio are excellent. Touch screen performance is very good.


    Jensen VX7020 In 2008 Tacoma

    Larry D. from South Carolina on 10/9/2015

    2008 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    Bought this to upgrade the Tacoma for rear view camera, blutooth and GPS. Self installed without any issues. Shipping was very quick. Has a lot more features that I will probably not use but the ones I do use work fine. Overall very happy with the purchase.

    Pros: Quick shippment, straight forward installation, looks factory when finished.

    Cons: Getting all the covers off to begin!

    Nice Receiver, but pricier than market price.

    Imran from Lansing, MI on 9/21/2015

    2005 Honda Odyssey
    Crutchfield Customer Review (What's this?)

    Had a question while installing it, and customer support were nice and friendly, and Awesome! The Device is has a decent sound quality. and nice amplitude.

    Pros: The Device is has a decent sound quality. and nice amplitude.instructions that came along with it helped me decide which accessories to buy with it and instructions for my specific vehicle.

    Cons: I found this same receiver same model available in market for less money. The Accessories kit that i bought seperately werent that nice quality, the mounting screw split the the mounts of that plastic dash, when i screwed it in.

    VX7020 Great So Far

    Mike from North Carolina on 9/11/2015

    Crutchfield Customer Review (What's this?)

    Great unit for my 2000 Honda Civic. The wiring was simple and straight forward using the supplied instructions. There wasn't much mention about what to do with the E-brake wire, but there's plenty online about it. I had no problems installing and it all worked with no problems whatsoever. The shipping was super fast and Crutchfield is incredible when it comes to helping you out. The sound quality is great in my opinion, and the navigation is perfect so far.

    Pros: Crutchfield is awesome to deal with. Great features for an inexpensive unit.


    Features for price is awesome!

    JamD from California on 9/9/2015

    2003 Infiniti G35
    Crutchfield Customer Review (What's this?)

    For the price and the features that the Jensen vx7020 has you can't beat it!!! Bluetooth is easy to set up, navigation is also a breeze to use. This unit replaced the factory BOSE unit for my G35. I had my doubts that it would sound good with the factory speakers but it sounds a lot better with the Jensen. Only main complaint that I have is that during bright daylight hours, the unit is hard to see since the face is not anti-glare. Also the unit seems to lag a slight bit for the touch screen feature but it's not enough to make you want to punch it. Other than that, for the price and features that it has, it was a definite good purchase. Will probably get one for my wife's car.

    Pros: Bluetooth Navigation Touch screen Color customization

    Cons: touch screen not anti-glare can't see screen in bright sunlight slight lag with touch commands

    Great Head Unit

    Great Head Unit from Missouri on 9/7/2015

    2009 Subaru Forester
    Crutchfield Customer Review (What's this?)

    This is a great head unit. Sound is average but installation was great.

    Pros: Ease of use

    Cons: Wiring harness was difficult to figure out, but Crutchfield support was awesome.

    Me So Happy, Me Love Radio 2 Times

    Goo Man from Illinois on 9/1/2015

    2007 Buick Rendezvous
    Crutchfield Customer Review (What's this?)

    Me love radio 2 times, 1 time when me buy, 2 time when me hear American hip hop music in car.

    Pros: Pretty to look at, sound makes my ears happy, happy, happy.

    Cons: Too many commercials on radio.


    Rick S from Ohio on 9/1/2015

    2012 Volkswagen Jetta
    Crutchfield Customer Review (What's this?)

    Love the receiver. Even better is the support from Crutchfield. Exactly the right extra parts. Answered all my questions quickly from reviewing other receivers through the installation of this receiver. The entire process took about 1.5 hours and most of that time was wiring the new harness to the receiver. Putting it in the car was a piece of cake.

    Pros: Very intuitive. Connects to my phone quickly and easily.

    Cons: Took a while to find a location for the microphone that worked. That's not a fault of this receiver though.

    Great inexpensive navigation unit

    Dr. S from California on 8/19/2015

    2007 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    Great navigation unit. Easy to install, lots of great features. Not sure why I didn't get one a long time ago!

    Pros: Cheap, easy to use, great features

    Cons: Remember to hook up the pink wire, or you won't be using the DVD player :(

    great value

    flaboater from Florida on 8/14/2015

    Great value. Wanted touch screen with a volume knob because i installed in a convertible and sometimes screen is hard to read in sun and glare.Only problem (and it is "glaring") is that the dim function at night when the lights are on is not very dim and the screen is still very bright. If you are the least bit handy with software, when i upgraded the software, it is easy to change the background wall papers from stock to whatever graphic you want. just load your graphic in to the software and save it as thew wallpaper *.jpg name. very simple The NAV Map is also very easy to mod, based on Igo software, you can modify the sys,txt file with all sorts of commands to get rid of start up and warning screens, etc. just google IGO navigation for info on this... All in, a good value



    Lots of Functionality for the Price

    Jason G from Texas on 8/10/2015

    2007 Ford F-150
    Crutchfield Customer Review (What's this?)

    I installed this receiver in my wife's 2007 F150 as an upgrade to the failing factory CD changer. Installation was fairly straightforward, and the interface is intuitive. It doesn't boast huge power, or tons of features, but I purchased it based on the features listed, reviews on Crutchfield, and compatibility with our Apple products. So far, it has functioned very well across all the paces we've put it through. We took a trip to San Antonio from Austin, and mapped every planned stop. The navigation seemed to pick good routes to each destination, and while negatively reviewed here, we didn't find the lack of vocal street name reading a problem - it's listed very clearly on the screen. All in all, we're pleased with our purchase. I plan to add a back-up camera soon, and will post up an update once it's installed.

    Pros: Nice interface, decent sound, accurate navigation, good quality for the price.

    Cons: Some quirkiness to features that may be solved with more in-depth reading of the instruction manual.

    Very Pleased

    Jay H from Oregon on 8/3/2015

    Crutchfield Customer Review (What's this?)

    It has all the most wanted features at a reasonable price. Installation was quite easy. Looks and works great!

    Pros: Full featured. Works well with my IPhone. Backup camera works well with unit. Looks good in the truck.

    Cons: Perhaps a little better instruction as to connecting the two wiring harnesses together would be helpful. However a few calls to Crutchfield experts solved those problems. The fact that the unit takes a bit of time to get booted up and going when you turn the key takes some getting used to.

    Solid Purchase

    Tom from New York on 7/31/2015

    2007 Volkswagen GTI
    Crutchfield Customer Review (What's this?)

    This is a solid entertainment system for your vehicle. I recently bought and installed two for both my 2012 Nissan Versa and my 2007 VW GTI. It works well with both. Wiring was simple. The unit looks nice in both vehicles. GPS works well as well as aux, usb and dvd player. I haven't tried anything with swapping out the memory card for a larger one yet. Between my wife and I, we have two gripes for the unit. The startup volume is set moderately for my vehicle, but she claims is too high for her vehicle. I am not sure if that can be adjusted, but the volume it is left at is not remembered when restarting. My gripe is more with Crutchfield than the unit. I got the steering wheel adapter and it does not match up with the Jensen unit. It was for other brand like Sony and Kenwood. There were little switches to play with and multiple adapters but after a bit of tinkering I was able to get most of my steering wheel buttons to work. For my GTI I was able to hide both the GPS antenna and microphone in vents. My wife didn't want they so they are secured to the dash of her car. The sticky part for the mic isn't very good and if I redid the install I would strip it and put a small piece of command strip in its place. This isn't an expensive unit and it shows. You get what you pay for but if you want a GPS, Bluetooth, dvd unit, backup camera for a bargain this is it! And all these people saying the wiring is tricky or leaves out anything must have not read the instructions very carefully.

    Pros: Price, connectivity, Ease of installation (2 cars), Abundance of personalization.

    Cons: Startup volume.

    Jenson 7020 WOW

    Greg from Baltimore Md on 7/29/2015

    Crutchfield Customer Review (What's this?)

    When I opened the box I thought OMG this is going to be a pain to install. But then I found out how easy it was. All the features it has for (1) unit is amazing. When in the nav feature it even tells you that u are over the speed limit WOW awesome . I highly recommend this unit for the person that wants everything in 1 unit.

    Pros: Am/fm/cd/DVD/ xm radio/ nav/ and a back up camera in 1 init

    Cons: Wiring lil much to try and hide behind the radio but we got it to fit

    Many features for price

    GordonT from California on 7/25/2015

    Crutchfield Customer Review (What's this?)

    Now I have real aux inputs. Junk oem Ford radio 6 cd player in my Mustang had aux button but no input. Changing display is somewhat annoying. Screen gets washed out a bit in daylight. I have something of a learning curve ahead on the gps. Most basic radio programing and settings are intuitive. Had all necessary install hardware but recommend you have factory schematics for wiring harness. I am a tech by trade but it took me some time to work out the connections to be sure they were correct. Overall I am very pleased with unit and it looks "factory" in my dash.

    Pros: Intuitive basic operation. Manual is comprehensive. All Items for install were provided by knowledgeable Crutchfield rep. Has all connections and inputs you would want. Perfect compatibility with the shaker 500 onboard amps in my car.

    Cons: Screen is a bit difficult to see in bright sunlight. Install wiring is a little tricky. I want to connect backup camera but instructions don't show where to connect reverse wire to car wiring.

    Jensen VX7020 rocks!

    Packset from California on 7/17/2015

    Crutchfield Customer Review (What's this?)

    Wonderful unit, Works great, sounds better than the OEM unit, I like the way the presets have the stations listed. bluetooth works well. I got an optional back-up camera, that feature alone is worth the price of admission.

    Pros: Great unit, great price, it dose it all !

    Cons: You have to click on "agree to terms of use" each time you use nav.


    jamesg from California on 7/14/2015

    2009 Toyota Matrix
    Crutchfield Customer Review (What's this?)

    very good so far ! no problems except dash kit ? but easy to use and so far everything works great set up easy even Bluetooth works great ! Would recommend it to anyone . And watch some of the videos on line to help you out .

    Pros: easy set up - sounds good - GPS works great !

    Cons: none

    jensen vx7020

    austin from Wisconsin on 7/9/2015

    2010 Volkswagen Jetta
    Crutchfield Customer Review (What's this?)

    for the money this receiver is awesome. I haven't really used the gps or the dvd player yet but the usb mp3 player, equalizer and display are great.

    Pros: nice upgrade from stock, better sound

    Cons: display gets brighter when i turn on my lights

    Very happy with this unit

    ColinP from California on 7/6/2015

    Crutchfield Customer Review (What's this?)

    My choices were limited due to the age of my vehicle, which is a 2004 Saturn Vue. This unit offered all the features I was looking for in addition to being reasonably priced. The Kenwood that I was considering turned out to be a radio without GPS. The installation of the camera was a bit of a challenge for my installer and cost more than expected. However, the backup camera is huge for me, especially when backing up in congested California parking lots. Everything functions as I had hoped, from playing CDs/DVDs to Bluetooth pairing with my Samsung S4 and USB functions. I have figured out that I can play MP3 music and MPEG formatted videos through the USB connection. The DVD player seems to be more versatile as far as file formats. The touch screen works very well and is easy to see even at midday with bright sun. This was a concern since my factory installed GPS in a new Prius is almost invisible due to reflection on the LCD. The radio reception is perhaps the weakest feature. With so many preset options, I cannot find more than half a dozen clear stations. My only pet peeve is with pre-sale follow-up calls to the specialist. I had decided on this unit but when I called back with a question, ended up with a different sales specialist who took credit. There should be a better system. As far as technical questions after the sale, I am totally impressed with ease and availability of knowledgeable staff. My only reason for giving a 4 star is due to the points I have mentioned.

    Pros: Reasonably priced GPS system that offers all the features of more expensive ones. Ideal for older vehicles that you are planning to upgrade in a few years.

    Cons: Weak radio reception.

    Jensen vx 7020

    Anonymous from Wentzville. Mo. on 6/29/2015

    Crutchfield Customer Review (What's this?)

    Good fit and sounds good too. Navigation works well also. Used install kit from Crutchfield install was easy.

    Pros: Features for the cost.

    Cons: Screen has some glare. Hard to see at times.


    steve Fl. from Florida on 6/29/2015

    2012 Ford F-150 XL
    Crutchfield Customer Review (What's this?)

    found to be vary user friendly and easy to install love the nav system too !!!

    Pros: everything I needed to know was included in the box about an hour install great product !!

    Cons: hooking up the rear camera just a phone call cleared up my install problem

    Swc don't worm

    Justin H. from Hartville, ohio on 6/26/2015

    Most things work as they should. Bluetooth doesn't sync perfectly with galaxy s5. Sometimes skips all music when switching gears. Sounds great. Swc are not functional. Crutchfield is incorrect. If You Have A 2006-2012 Impala This System Fits And Works Great! Even with a Swc adapter, they do not work. I had mine professionally installed by the #1 store in the state.

    Pros: GPS is nice most times looks great great sound user friendly responsive touch DVD player 6 rca outputs plug composite devices (like an xbox) in GPS is free microphone is amazing (install behind rear view mirror for best results and it's not noticable) remote control is responsive and doesn't need to pointed exactly at the ir reader

    Cons: GPS interrupts music GPS loses signal sometimes GPS not Garmin BT SKIPS rarely on galaxy s5 Led color on knob only viSable at night Swc don't work even with adapter Swc on the head unit refuse to save 1 year warranty Some remote functions don't work

    Great bang for the buck

    Theoddone from Seattle, WA on 6/24/2015

    2012 Ford E Series
    Crutchfield Customer Review (What's this?)

    Someone already beat me to the punch. This head unit doesn't have all the bells and whistles that it's $1500 counterparts may have, but at this price, it's a steal. Setup was a breeze (not installation though my issues were due to lack of good harness options and fairly involved dash disassembly) and all the features I wanted worked right out of the box. The only reason I went with 4 stars is the lack of polish in the user interface.

    Pros: Crazy deal for the price Seamless Bluetooth integration Fairly sophisticated navigation Surprising number of input/output options

    Cons: Not as feature rich as it's pricier counterparts Lack of interface options such as defaulting to the Map view

    Jensen VX7020

    Drew B from Maine on 6/18/2015

    2007 Volkswagen Passat
    Crutchfield Customer Review (What's this?)

    Does everything I want it to, easy to use and configure. Only complaint is that the radio reception is not as good at distance as the 8 yr old OEM unit it replaced. I live out in the willywags. Also it would be nice if the GPS warning that I'm exceeding the speed limit gave a small allowance for "prudent speed". I know, picky picky. All in all, very good unit for the price. Tehnical support very helpful with installation questions.

    Pros: A lot of functions, ease of use and appears to be good value for the price.

    Cons: Radio reception weaker than expected.

    I loved it

    dew from Colorado on 6/17/2015

    2005 Dodge Ram 2500
    Crutchfield Customer Review (What's this?)

    Great Item, great price. It had everything I wanted, great Navi, great sound



    great product

    mc from New York on 6/16/2015

    2006 Ford F-350
    Crutchfield Customer Review (What's this?)

    Very happy with this deck and crutchfield. for the price this unit is alot better than i expected it to be, all functions work great. GPS is spot on, the touch screen works flawless, bluetooth is clear. purchased the backup camera and that too works awsome. installed in 2006 Ford F350 and it looks and works like factory equipment at a fraction of the cost



    don't but..... doesn't work in a Rav 4

    Landol from Pennsylvania on 6/14/2015

    Crutchfield Customer Review (What's this?)

    first time installer installed radio, it didn't work at all... called Crutchfield ... returned wires and got new wires.... reinstalled radio... everything works, but audio only works sometimes... (after spending hundreds of dollars) the installer is apparently fed up and won't answer my calls to make an appointment to fix the problem. can't give any stars for junk...... Can't find anybody to fix it.... wished I wouldn't have thrown the old one away....

    Pros: ??????? doesn't work... survey wouldn't finish without giving it a star..

    Cons: no audio

    Disapointed in Maps

    Frank from Virginia on 6/12/2015

    Loved the unit. Sound is excellent, video quality is tops. Bluetooth paired in just several seconds. Perfect fit in my 2014 Jeep Patriot. The map quality is spot on. In a half dozen addresses, it was right to the door. Perfect for LOCAL use. The ONLY fault I discovered in the Jensen VX7020 is that it does not announce the street names.

    Pros: All of the above are a huge plus! Would give a 5+++; in street names were announced.

    Cons: Maps do not announce street names. Driving local is no problem, but when I visit my daughter in Denver or my daughter in Tampa or sister in Union Lake in Michigan, this would be a major problem. "Turn right" or "Turn left" in 250 yards doesn't cut it when there is an intersection with several streets coming together. And in heavy traffic, I wouldn't want to be looking at the GPS to see which street I want. Other than that .. ok.

    Good Unit

    BK from Kentucky on 6/4/2015

    Crutchfield Customer Review (What's this?)

    Easy to install! Absolutely brilliant navigation. Tons of features. Tons of media formats, great sound! I was so impressed.

    Pros: Easy to use GUI

    Cons: Lack of video tuning controls for sat color saturation.

    Jensen VX7020

    Rich from Missouri on 6/2/2015

    2006 Ford Mustang
    Crutchfield Customer Review (What's this?)

    I purchased this unit to install in My wife's car. Easy straight forward installation. Just don't forget to remove the cd transportation screws prior to installation.....



    Good stereo for the price

    jj from macomb, mi on 5/23/2015

    2012 Dodge Grand Caravan
    Crutchfield Customer Review (What's this?)

    I purchased this unit to replace the basic stock unit in my spouses car. I primarily wanted her to have a bluetooth phone connection and a better GPS screen than what she had been using. This unit was a snap to install and seems to work very well so far. we especially like all the different settings available on this unit. Radio OTA sound quality is good. Playback of CD and DVD worked flawless. The sound andmicrophone quality of the bluetooth function is very good.

    Pros: Good value, GPS system works great, goood bluetooth call quality.

    Cons: Time to radio from start up is a few seconds. Takes more touch force than a tablet or phone, though not bad.

    Jensen VX7020

    RobB from Bangor, Maine on 5/21/2015

    2008 Nissan Pathfinder
    Crutchfield Customer Review (What's this?)

    Install went fairly easy, except for the fact that Crutchfield did not enclose the installation kit. I had to call, and spoke with tech support and they shipped me out a kit immediately. The remote that was shipped had a dead battery with it. Randomly, the unit will shut itself off and then the saved radio stations are gone which is a pain to set up. The radio itself does not find local stations like it should, you actually have to manually search for what any factory radio would find automatically. And yes the antenna is plugged in. I think the sound quality would be good if I replace my cheap factory speakers. Pandora sounds better than the radio due to digital signal I guess. Lately, when I start the car the lights on the deck come on and the progress bar gets stuck and does not allow the unit to turn on, so I have to turn it off and then back on and then it will usually snap out of it. Very disappointed with that. The navigation seems to work well, haven't used it too much to know for sure. I know the price was cheap on this unit for what it does, but I am not real happy with it overall. Get what you pay for I guess. Now I guess I will attempt to upgrade my speakers in hopes that it will be more enjoyable.

    Pros: shipping was quick, tech support offered to fix issue immediately and were very knowledgeable and nice.

    Cons: The radio tuning function is not very sensitive in auto find mode, and the mainual search is very difficult to do while driving. The unit sometimes does not power up without holding the button down several times. The touch screen gui interface is not user friendly. I would not recommend this product!

    Jensen VX7020

    Bernie from Michigan on 5/19/2015

    Crutchfield Customer Review (What's this?)

    This radio was installed in my 2006 F150. Overall the radio is what I expected. It has great sound and volume, fits well in the dash panel and is pretty intuitive to operate. The radio takes a few seconds to boot up on start up which can be an issue if you are in a hurry particularly if you have a back up camera attached. Not a huge problem for me, but it may be to some people. The navigation works well and instructions are adequate and timely. Crutchfield supplied all the necessary, wiring, connectors and instructions necessary to make the installation go as smoothly as possible. The only real issue that I had with the installation was the interface between the PAC unit and the radio. The biggest installation issues I had were between the software update and the PAC unit. I got the update in the unit with no problem, but when I installed and programmed the PAC unit and go the steering wheel controls to operate, the volume would not turn on when the vehicle was keyed on. I would have to tweek the volume, either up or down to get sound. With Crutchfield's assistance and with several iterations of trials I decided to just return the PAC unit and no use the steering wheel controls.

    Pros: Intuitive usage. good navigation. Good sound and volume.

    Cons: Steering wheel interface. Hard to see the screen in bright sunlight.

    Dissapointed In Crutchfield

    Bruce from Humboldt, CA on 5/15/2015

    Crutchfield Customer Review (What's this?)

    Paid more than I would have at another online retailer for Crutchfields "Tech Support". Crutchfield's $9.95 MasterSheet was a joke..6 or 8 sheets of pics with skimpy instructions. Crutchfield MasterSheet showed a guy prying away with a screw driver from the top. Youtube showed the correct way to take out old head from the bottom...but it was too late, I cracked fascia, and damaged soft vinyl around it, even with the correct pry tools...Support said yes it is quite hard to remove and plastic gets old and brittle...but it was too late. Think twice before buying into Crutchfield's DYS BS.... and inaccurate instructions.

    Pros: No waiting for Tech support.

    Cons: Inaccurate, superficial "MasterSheet" ....No warning about old brittle plastic, difficulty of disassembling, parts that were not made to be disassembled.

    Easy Installation

    Bill R from North Carolina on 5/15/2015

    2005 Ford F-350
    Crutchfield Customer Review (What's this?)

    Just installed yesterday. Parts and instructions from Crutchfield and reading other reviews / comments were a big help. Go slow, read and it all went smooth! Radio so far is awesome ... replaced factory ford radio and much better sound. Bluetooth works great (I installed the microphone by drilling a small hole in a dash "Blank spot". GPS Antenna works just fine attached to a metal frame just above the radio, yet hidden under the dashboard. Now I am thinking I will add a camera after all!

    Pros: Very easy to install with instructions and supplies via Crutchfield. Take a moment and read user manual ... volume at start up is explained and CAN be set. Free Update for GPS data went smooth on desktop pc. Looks Great - sounds great ... all features work as expected.

    Cons: non yet!

    Jensen VX7020

    JCG from Florida on 5/12/2015

    Crutchfield Customer Review (What's this?)

    Overall a great product. I would have given it 5 stars if the GPS maps were up to date. I've used the free update and still find some missing roads and POIs that should be in the database. I'm working with Tom Tom to solve the problem, but no luck so far.

    Pros: Great price for all the features!

    Cons: Wiring is a real challenge if you're not an expert.

    Hidden Gem

    Daniel from clovis, nm on 5/12/2015

    2004 Dodge Ram 2500
    Crutchfield Customer Review (What's this?)

    Considerating what this thing costs its features really surprised. Best of all, its fast and sounds great! Used with polk fronts/rears. Excellent outcome



    High Quailty, Low Price

    cNme from Wisconsin on 5/8/2015

    1999 Mercury Grand Marquis
    Crutchfield Customer Review (What's this?)

    The radio was an easy install. It works very well. The navigation is spot on and is the latest map. One free download of the map products with the option to update the map in the future. I like the display of the screen. It is bright enough except in direct sunlight. However my $700 Pioneer head unit also washes out in direct sunlight. It has excellent volume range to drive my aftermarket speakers without the extra amp. I certainly annoy the drivers in the next lane when the volume is turned up. It is a really good product and I would buy it again.

    Pros: Easy to install. Decent volume range, with or without the amp. Free map update upon purchase.

    Cons: The map uses the SD slot and this unit doesn't have a separate slot for music. The USB in the front of the unit blocks the volume knob if you have a large memory stick. I prefer the USB wire supplied with my Pioneer which can be mounted anywhere in the front. However, that required cutting and modifying.

    Great value. Very satisfied.

    LanceP from Kingsland, TX on 5/4/2015

    2011 Toyota Camry
    Crutchfield Customer Review (What's this?)

    Bought a Jensen VX7020 for our truck. Liked it so much I bought a second one for our car. I think that says it all.

    Pros: Looks great, sounds great. Lots of features, intuitive menus, fantastic navigation system.

    Cons: Better FM sensitivity would be nice. I live in a more rural area and the station reception is a little weak.

    Tip: Regarding Steering wheel controls

    DavidH from Cookeville, TN on 5/3/2015

    Crutchfield Customer Review (What's this?)

    This is a great unit for it's value for my standard 2012 Dodge Durango. The only problem I had was trying to get the steering wheel controls (SWC). For my vehicle, the PAC RP4-CH11 did not work with regards to the steering wheel controls. However, I was able to get my steering wheel controls working with the PAC SWI-CP5. It might be cheaper to get the PAC C2R-CHY4 + PAC SWI-CP5. I even tried the Axxess ASWC-1, which did not work. Being stubborn, I spent hours with tech support with Jensen, PAC, Axxess and Crutchfield. I can't praise the tech support of Crutchfield enough. They bent over backwards trying to help me in every possible way. The PAC tech support was great also. Jensen was (to me) kinda neutral, but at least they tried to listen to me and get me to a point where I needed a voltage meter to test my wiring. At that point I was desperate and decided to try the PAC SWI-CP5 which worked! Obviously, there are so many variables involved in troubleshooting steering wheel controls. This Jensen unit requires you to go through the 'Learn' configuration on the unit itself to map the steering wheel controls. The main head unit brands like Clarion, Sony, Pioneer, etc. don't have to deal with a 'Learn' process like this Jensen unit has, but they cost more than this unit. Back-up camera & SirusXM work great. I like the Pandora app on the unit, but if you want to stream other apps (iHeartRadio), you have to use the bluetooth A2DP streaming. Screen is not as bright in direct sun.

    Pros: Great value. Sound is great quality. Has most of the main features I think anyone wants. Love the Pandora app. The SirusXM app also shows the channel logo on the screen. Navigation app works great, and comes with a free update. I agree probably with most of the other reviews 'pros' mentioned in here.

    Cons: To get my steering wheel controls working, it was time-consuming. Read my review for details on how it was tricky to get the SWC to work on my 2012 Dodge Durango. The screen display is probably not bright enough as I wish, in direct sunlight. Perhaps due to a screen protector that minimizes smudging? Doesn't have an iHeartRadio app, but you can still stream any audio using bluetooth's A2DP. To licence other apps like iHeartRadio would probably increase the price of the unit, so it's a tradeoff.

    Great features for the price

    DW from California on 5/3/2015

    2013 Honda Fit Sport
    Crutchfield Customer Review (What's this?)

    I've been using the 7020 unit now for a month now and am mostly satisfied with it. Installed it in a 2013 Honda Fit; there was plenty of room behind the unit for the rather numerous wires and harnesses that needed to be connected. In addition to the normal hookups, I also installed an XM receiver, steering wheel controller and, a backup camera. It looks great in my FIT and I find it easy to use and move through the menus. A few things that I might be able to pass along (software version 1.53). The unit boots up at a preset volume however, can be changed to another setting. Adjust the volume to the level that you want and immediately hold down the volume button for about 2~3 seconds. That will be the new boot up volume. I noticed that it did not have as good reception on the FM channels as the old radio so I ran a ground from car chassis to the back of the unit (on the heat sink), it improved somewhat. The Nav "Accept" screen that pops up every time you select the navigation can be suppressed. The NaviExtras toolbox gives you an ominous warning that you may corrupt the Nav SD card if you try to update it. A quick call to Crutchfield and talking to a tech revealed that it was a bogus warning and just to proceed anyway. Worked great and got the free update; thanks Crutchfield! The numerous other things you just need to find in the settings and adjust them.

    Pros: Probably the most functionality for the price, looks good in my FIT and, has a decent number of features. If you're looking for a nav unit like this and this is you price range then you may be hard pressed to find much else with all of these bells and whistles and I would recommend it. The extras you get from Crutchfield make it a professional looking and easy install.

    Cons: The sound quality is average at best. The navigation has some really, really good features but, my experiences so far with the navigation routing have been absolutely horrible, it takes you all over creation. The updated database is woefully out of date with old speed limits and road routes. It has the potential to be great but falls short in its most important function, navigating. I can only hope these things get addressed in a future update because it detracts from an otherwise good unit.

    Best Jensen navi unit great price

    Marvin from Dearborn heights MI on 4/27/2015

    A great unit updated software and maps after using for a week the update makes the very responsive and updates the maps it has tts voice but does not say name of streets which is a minor take away it re routes in 10 sec or less had the Jensen 9424 in my wife truck it sucked the fm radio works better on the 7020 awesome

    Pros: I go primo navi Xm radio very responsive faster then my Kenwood. Touchscreen

    Cons: Tts voice no street names

    Jensen VX7020

    Anonymous from Shamokin pa on 4/23/2015

    2003 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    Very nice product



    Great Value

    Brian from Florida on 4/11/2015

    Crutchfield Customer Review (What's this?)

    I purchased this unit along with the PAC and XM receiver unit to hook it up to a 2006 Silverado with the Bose system. With a couple of calls to Crutchfield, which were more of the double check/confirmation variety, the install went without a hitch. The unit itself has all the features advertised and the instruction manual is easy to understand. No complaints with the features. I hid the nav antenna under the dash pad on a solid piece of metal framing so that I didn't have to install it on top of the dash or on the roof. The nav signal is perfect even in that location. I installed the hands free microphone at the top of the A-pillar running the wire down the pillar and through the dash. Also, if you have a factor SiriusXM antenna on the roof, you can hook into it instead of using the receiver that comes with the SIrius unit, making that a clean install as well. And of course a big thanks for Crutchfield.

    Pros: Easy Install. Features work as advertised.

    Cons: None that I can think of.

    Great Product

    DeanT from Tennessee on 4/8/2015

    2006 Volkswagen Jetta
    Crutchfield Customer Review (What's this?)

    Very pleased, performs and looks great.



    Good product for price

    N8 from Minnesota on 4/7/2015

    2006 Dodge Charger
    Crutchfield Customer Review (What's this?)

    This unit has a very nice display and the touch screen and volume knob have a high quality feel. Navigation works great so far and the antenna sufficiently obtains a signal while mounted to the top of the unit. I absolutely Love that the Pandora app in the head unit pulls the album art from my Android Nexus 5 without plugging anything in. I'm a bit disappointed that the steering wheel controls have yet to work with my car despite trying multiple things (still need to contact Crutchfield to get this corrected). Also, I've noticed when streaming music via bluetooth the sound cuts in and out maybe once every couple of minutes. Just a quick skip almost like a skipping CD. I assume it's a problem with the head unit and not my phone given that my phone streams music via bluetooth flawlessly on my Kenwood deck in another car and also via a wireless boombox in my house. Finally it's really dumb the volume always comes on at the same (very loud) level. The player should remember the user volume setting when the vehicle is shut off and start there next time the vehicle is started.

    Pros: * High quality display * Intuitive menu * High quality touch screen action and volume knob * Excellent nav software * Price * Pandora album art is pulled from Android phone while streaming via bluetooth

    Cons: * Bluetooth streaming music skips once every couple of minutes * Volume comes on at same high level whenever car is shut off even if it is turned all the way down * Steering wheel controls don't work yet

    Excellent product for budget conscious individual

    Tony C from Houston, Tx on 4/1/2015

    This unit has been in my Toyota matrix 2010 for 2 months now. I drive atleast 40+ plus miles a day mon-fri so I've gotten pretty aquantied with this Jensen unit fairly quickly, and even those it tho it has its drawbacks you certainly cannot beat the features and aesthetics that this unit brings for the price. As others have mentioned, if you were to ask someone how much they think the unit costs; the answer is always $500 or more. I say that to say it will definitely update your dash and give you that new tech feeling with out breaking the bank. The bluetooth is pretty clear and connect very fast, which surprises me sometimes still. I love the equalizer it just has made a world of difference while riding on my daily commute, the biggest surprise I would say has been how much I use Pandora now... AND I love it The GPS... well it does leave features to be desired I won't rehash what others have stated (Street names, latency). But for me it does what I need, and I actually am content with what it does; for the price I paid. Won't drag this on much longer... Buy if you want a touch screen double din in your vehicle with GPS and Bluetooth that looks great. Be aware that the gps does not use Street names.

    Pros: *bluetooth is crystal clear *sound improved my stock speakers *Pandora works flawlessly with my android

    Cons: *GPS lacking features that should have been easily included *remote control supplied kinda hard to use while driving *only 4 wallpapers

    Wonderful Value

    Jazzman from Benicia, CA on 3/31/2015

    2005 Toyota Camry
    Crutchfield Customer Review (What's this?)

    I had the 7020x imstalled in a 2005 Camry along with a Tao backup camera. The pair work very well together. I feel like the car is now in the 21st century. The Navi works very well. At first, the trip function gave turn warnings too late but we were able to readjust the prewarning function. Bluetooth is a great feature and works well with both my wife's and my iPhones. Hands free talk function is automatic and functions well. Sound is decent and the logic is user friendly. Love the 3D graphic view. The install shopped warned us that not all our steering column controls might work with this unit. But the guy got volume and track advance buttons to function. The only one which did not function is the mode button...not a big deal. One annoying thing is that each start of the car requires that you read and accept the warning before using the navi..probably some federal law.

    Pros: User friendly, good sound, great graphics.


    settings question

    brian from Texas on 3/30/2015

    Love the stereo...great value! But I can't figure out one issue. I think you'd call it Programmable Turn-On Volume. It seems all of a sudden the turn on volume is too loud so I am trying without success to figure out how it got adjusted upward and how to re-adjust the volume to a lower level with the car/stereo is restarted. Any help is appreciated.



    Crutchfield response on 3/31/2015 If you purchased the stereo from Crutchfield, feel free to contact our Tech Support team. They can help you troubleshoot the situation and see if there might be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website.

    Great option for aftermarket system

    Rlabell from Coatesville, PA on 3/29/2015

    2007 Jeep Grand Cherokee
    Crutchfield Customer Review (What's this?)

    I love this new system. It was replacing a broken factory system in my 2007 Jeep Grand Cherokee. The only problem is the rear camera already in my vehicle is not compatible with this radio so I lost the rear camera. The touch screen is great and I like being able to connect my phone via Bluetooth. I had Best Buy install the unit. They forgot to remove the screws from the unit so I thought the CD/DVD player was broke but a quick call to Audiovox helped me fix the issue. Lots of power on the receiver. I have factory installed Boston Accoustics speakers and they can't handle the wattage this unit can give.

    Pros: Touchscreen, Bluetooth, navigation system, DVD for use when parked.

    Cons: Lost rear camera functionality, pandora app only connects to Android phones but I can stream on my iPhone via the USB port.

    AM Does NOT Work - Metra Kit Harness Does NOT Work

    Big Bear from Ohio on 3/25/2015

    2002 Toyota Highlander
    Crutchfield Customer Review (What's this?)

    Most functions on this radio work very well: FM, CD, Nav, SXM Interface. The USB interface is bad - it's like windows folders - yuk. The AM radio does not work. The Metra Kit Connector is terrible - the male connection pins are too thin and too narrow to properly interface with the female radio harness connector. Every bump in the road will intermittantly disconnect wiring to lighting dimmer wire, speaker wires, power supply, ground, etc. Let's just call it the Metra kit an absolute train wreck. If you've already bought this and have these problems buy the Schose connector. Also if you get a constant buzz or crackle take the thicker black wire with white stripe on the Schose connector (external amp ground lead), crimp on an eyelet connector and take it to chassis ground or a screw on the metal back side of the radio. And gee... why did I pay the extra money to buy this from Crutchfield? Because they used to have great connection kits and they used to take care of problems. And before you think oh this guy doesn't know what he's talking about I installed hundred of car stereos back in the 70's when I was a kid. Since then your Uncle Sam taught me how to wire aircraft and I earned and Associates Degree in Avionics Technology and a Bachelors Degree in Industrial Technology. But you don't need that much education to realize that a Metra Kit Connector is a piece of junk. Crutchfield are you listening to your customers? I don't think so.

    Pros: Good FM, Good CD, Good Nav, Good Blu Tooth for phone. But the bad really outweighs the good > Crutchfield please ditch Metra kits.

    Cons: AM Radio DOES NOT WORK. The Metra Kit Connector is absolute junk. Very disappointed with Crutchfield, it used to be a great company. When I called to discuss problems the tech had no response to my comments about the Metra Kit Connector's pins being too narrow and too thin to make good connections. He did recommend the Schoshe connector which I had to buy elsewhere. Tech did not offer me a refund for the piece of junk Metra Kit Connector.

    Crutchfield response on 3/30/2015 Thanks for taking the time to submit your review. Our Tech Support team has a suggestion that might help with the AM radio reception. They'll be reaching out to you. As for the Metra harness, we have used this particular harness for years without any problems. We have refunded the cost of the Metra piece since you chose to get the Scosche harness. Don't hesitate to contact us if you have any further issues with the stereo.

    Highly recommend

    Sean from Virginia on 3/24/2015

    2005 Chevrolet Silverado 1500
    Crutchfield Customer Review (What's this?)

    Top of the line in my opinion. Great price!! Easy to use easy to install.Backup video system is very very nice when hooking up my boat.. Bluetooth is great!!

    Pros: Great gps,backup camera,blutooth,sound quality

    Cons: None

    Much moore than I expect

    Chemon from Puerto Rico on 3/22/2015

    Crutchfield Customer Review (What's this?)

    This thing its grate.



    jensen vx7020

    Robert R from New York on 3/11/2015

    2008 Jeep Grand Cherokee
    Crutchfield Customer Review (What's this?)

    nice head unit for the money does what it should

    Pros: great price

    Cons: none yet

    Great product/price point

    Lil Red Maxima from Oklahoma on 3/2/2015

    1998 Nissan Maxima
    Crutchfield Customer Review (What's this?)

    Super feature set. A little annoyed at the boot time. Jeez people, maybe I'm an old curmudgeon but it's a freakin radio... why does it have to 'boot' like a computer but I guess they all do now.

    Pros: Great features. Excellent EQ options, sub out, camera inputs, USB interface, updatable GPS

    Cons: Screen is unviewable when the sun hits it. But I suspect that's true of any touch screen unit, so you have to think about it going in if you're going touch screen.

    Pretty good for the price.

    Nichol from Bellingham, WA on 2/24/2015

    2008 Dodge Ram 2500
    Crutchfield Customer Review (What's this?)

    Very high Bang for Buck

    Pros: Price, Data base, and fairly simple to use.

    Cons: Need to buy an anti-glare shield if you use it when the sun is out. Needs option to display current time on Nav display. Current/displayed TOD not derived from GPS. Mount Baker Hwy speed limit not 50; it is 55. Unable to correct speed limit data base error. Makes speed limit warning unreliable.

    Great Value

    ValuhreeDee from Illinois on 2/24/2015

    2008 Volkswagen Jetta
    Crutchfield Customer Review (What's this?)

    The unit itself is sleek and fits perfectly. I wish it was matte black instead of the shine. All the features work great. I love the Pandora connectivity on it. The GPS works great but I do need to get the update on the maps.

    Pros: Easy install, user friendly.

    Cons: glare from the sun tends to wash out the screen, and makes it hard to see.

    Not bad for the price.

    Brandon from Georgia on 2/22/2015

    2010 Nissan Frontier PRO-4X
    Crutchfield Customer Review (What's this?)

    I installed the Jensen VX7020 on my 2010 Nissan Frontier Pro-4X King Cab. It was my first time installing a aftermarket radio and it wasn't too hard. The unit works really good, I like the way it looks, and the navigation is nice to have. My only real complaint with the product is you can't bluetooth pandora unless you have a android (I have a iPhone 5S) and I cannot change songs when i stream music from my phone; Other than that it really makes me enjoy my truck more and if I could do it again I would still choose the Jensen because of the price.

    Pros: Looks good, Nav works perfectly, Good price

    Cons: Hard to stream music with iPhone

    Bang For The Buck!

    HankM from Cypress, Texas on 2/19/2015

    2007 Ford Expedition EL
    Crutchfield Customer Review (What's this?)

    Upgraded my 2007 Ford Expedition and has proven to be a major improvement from the stock unit. The installation was much easier than anticipated with a complete install done in 45 minutes! The navigation update took longer than the actual install.

    Pros: Looks like a factory unit---back lights are programmable to match instrument illumination. Free navigation upgrade from the internet (make sure to have a micro SD available and ready for your computer). I live in a new development which the update included. Very economical compared to other available units. Quick customer service from Crutchfield. Much more power, and customizable with the very easy to use integrated EQ!

    Cons: The ONLY reason I won't rate this unit a "5" is because of the lag powering up the unit. I'm slowly getting use to being halfway down the street before the unit comes on, often startling me with a loud/sudden volume of music. This might also hinder the back-up camera feature a bit useless. The instruction did not include the code required for pairing my iPhone, however Crutchfield supplied one in less than two minutes of being on the phone.

    Jensen VX7020

    Anonymous from Nevada on 2/17/2015

    2008 Ford F-350
    Crutchfield Customer Review (What's this?)

    great radio, actually now, have the same one in two vehicles. Easy to install, great instructions, only negative is that it doesn't pause the satellite radio like my other ones do. Camera, XM, DVD ,GPS all work great

    Pros: works great

    Cons: doesn't pause satellite radio.

    Great system at a more than fair price

    LeeW from Colorado on 2/14/2015

    2001 Chevrolet Suburban
    Crutchfield Customer Review (What's this?)

    Great product for a good price! Purchased the unit as a gift to my wife for her 2001 Chevrolet Suburban. As noted by Crutchfield the unit is not designed to fit, but with a little custom work on a mounting bracket and some minor remolding to the trim, it fits great. Also added a backup camera and a rear monitor for the kids to watch movies on road trips. Installation did take a little bit of research locating wiring diagrams and such to correctly wire the parking brake and reverse light switches into place. However, in a vehicle that was designed for this type of unit I don't think it would have been as much of an issue. Overall, great product at a great price that worked exactly as is advertised. Also, you have 90 days within activating the unit to update the stock maps to the most current ones at no cost.

    Pros: A lot of features, great price, flexibility to make additions later.

    Cons: None

    Great head unit!

    Dustin J from Carrollton, TX on 2/10/2015

    Great head unit, love the wide range of options it provides. I have it in my 2013 Nissan Sentra SV. Makes my system sound great even without a sub. I only wish it would allow custom background images, and that it supported more video formats for playback from USB. It'd be nice to have Bluetooth music info display also. Still a wonderful unit. Looks very nice in my car.



    Jensen VX7020

    Charles S from Virginia on 2/8/2015

    2012 Nissan Frontier SV
    Crutchfield Customer Review (What's this?)

    Best value for the $ on the market. Had a few technical issues relative to the software but due to Excellent support from Crutchfield staff all were quickly resolved. The unit looks and operates well. If you can think of it you can probably make the unit do it. Custom lighting options allow you to make it look like the rest of your panel. You can configure the nav display in many different ways to display what you want when going to a destination or when no destination is selected, time left to go, distance, arrival time, current time, speed, speed limit. And even visual or aural warnings about exceeding speed limits, etc. really almost too many options to list, sound is really good, awesome when engaging the optimal equalizer. Very user friendly and intuitive controls. Looks good works even better. Easy install with Crutchfield kits.

    Pros: Best value on the market. Many configuration options from operational controls to color and display options. Excellent support from Crutchfield and Jensen

    Cons: Nav software update provider contact is only through email, made better by Jensen support

    Jensen VX7020

    Poncho in Chaumont from Chaumont, New York on 2/4/2015

    2014 Ford F-250 Super Duty
    Crutchfield Customer Review (What's this?)

    Very satisfied with the unit for the money spent. It replaced a stock Ford AM/FM/single CD factory unit in a 2014 F250 XLT. The sound is much crisper and louder than the factory unit. I also ordered a Maestro control module and wiring harness so that I could use the factory steering wheel controls. I also opted for the Sirius/XM module, as I already had an Onyx satellite radio that I was removing and could transfer the subscription from. The install was pretty straighforward, except it took a little time to splice the 11 or 12 wires from the Jensen harness to the Maestro harness for steering wheel controls and to plug into the factory sound system harness. I didn't want to cut into any factory wiring, and didn't have to. Although it's not mentioned in the Ford instructions, I had to cut the rearmost ears off of the plastic mounting brackets that attach to the side of the unit. Otherwise there's no possible way it's going into the recess deep enough to mount. I'm very well satisfied with the quality of the unit for the money spent. Yes, you can find it cheaper elsewhere. But chances are good that you won't be able to pick up the phone to get almost immediate tech help if you run into any trouble spots during the install or operation after the install like you will at Crutchfield. That was worth a few more dollars to me. I'm no pro, but the install looks near factory with the kit provided by Crutchfield.

    Pros:  Crutchfield chat set me up with everything I needed when I explained the application and what my goals were.  Tech support easily steered me in the right direction with my one minor wiring issue during the install.  Like the size/design/colors of the touch screen. Easy to navigate menus.

    Cons:  It took a Jensen rep to explain how to fix a clock issue. Crutchfield rep suggested a firmware update but sent me a link to outdated firmware that was older than what was factory installed on the unit.  Some issues I tried to address from the operator's manual, but some sections were not specific enough.  Not really a con, but can be purchased many places cheaper. Crutchfield's rapid tech support when I needed it negates any price premium.  Map updates were a pain. They need Mac suppo

    Crutchfield response on 2/10/2015 Thanks for the kind words in your review, and also for the info about the firmware update. That's the most recent update that Jensen has published on their site. Apparently, the receiver is running the most up-to-date firmware available. We'll update our information about the firmware link being outdated.

    Jensen VX7020

    Jensen VX7020 Navigation receiver from Mendota, CA on 2/3/2015

    2007 Chevrolet Silverado 1500 Classic
    Crutchfield Customer Review (What's this?)

    I recommend this product to the people because the navigate is so good

    Pros: Very very good the sound is touch screen the navigation everything is so good

    Cons: Nothing is so goo

    Jensen VX7020

    NJtradesman from NJ on 1/31/2015

    Crutchfield Customer Review (What's this?)

    Only installed a few days. Install was not bad, but some technical information was incorrect. Installed in a chev colorado 2007, tech says modifications to bracket ! True, but modification is nothing to do with truck, it was the universal plastic bracket, with five different sets of tabs on it, for multiple vehicles. Modification was a matter of removing some of the plastic tabs off the mounting bracket kit ! Asked if I can use existing xm antenna and not use xm antenna from oem radio, tech said yes/ false. Antenna of radio is a GPS antenna, not an xm antenna. Overall this is a cheap level GPS unit. Worse part is how weak the screen display is with sunglare from sides. Had to build a sunshade for mine. Without sunglare the screen is nice. Clock display is only on music display screens, and not on GPS screen. To change things, you almost always hit back to MENU screen to go to another level screen. Sound volume to me, is more then I will ever use with four speaker in my truck. It is rated half of the radio wattage it replaced, and no complaints at all for this point. My use is mostly xm, usb, and gps mods. Changing sound mods, does change for each function. But a volume screen for each mod is available to make some sound level adjustments, so when changing mods, the volume will be close to same level output. Gave it three stars over four stars, because of the sunglare washout ! Not to spend twice the price to upgrade, it is a good radio with some conditions

    Pros: Very good sound, GPS does work fairly well so far. This is with gps antenna sitting on dash too. Screen view at nite is nice.

    Cons: Sunglare does wash out the screen, like a $75 tom tom unit. Most time the menu screen has to be used to change things or mod. Clock does not display in GPS mod.

    Great Unit - Easy install

    Neil from Woodbridge, VA on 1/26/2015

    2004 Ford Explorer
    Crutchfield Customer Review (What's this?)

    The unit performs as advertised and was easy to install. The Crutchfield team hooked me up with the correct installation gear, which made the job that much easier. It's a little slow to startup, and the navigation screen is a little slow, which is why I gave it 4 stars vs. 5. The only 'surprise' was I couldn't play a movie because the vehicle's OEM wiring harness does not have a lead for the Parking Brake. Once again, the Crutchfield tech was able to look up which wire from the brake sensor (above the e-brake pedal) was the right one to tap into and I was able to splice into it and run it to the brake sensor wire on the Unit's wiring harness. The touch screen performance is acceptable. Radio reception is good as well, Only complaint is the RDS text is really small so it's not easily readable while driving. It does not stand out, so if you don't know the unit has that feature you probably will not see it.

    Pros: inexpensive (not cheap). Easy to install.

    Cons: Small RDS text. Slow to turn on. Navigation is slow. Maps are difficult to update.

    Best bag for buck out there

    Anonymous from Steelville, Missouri on 1/25/2015

    1999 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    I'm giving this head unit 5 stars because it has performed exceptionally well over the past 8 months I have owned it. At first I was scared because it was half the price of a lot of DVD receivers and this Jensen still has GPS! The unit is in my 1999 Toyota Tacoma and had definitely added tons of capacity to the sound of the truck. The GPS works great with tons of l nice features, Bluetooth and hands free also work like a dream. I have not experienced any problems with pandora or really any part of the system at all. Crutchfield did and amazing job with making sure you have all the necessary parts and wires and instructions. Wiring was a breeze and there was no permanent modifications or adapters needed to insta it. It almost looks factory in the dash other than the difference in the matte and gloss finishes. The touch screen isn't as crisp as you'd say on like an iPhone or most smart phones but gets the job done well. Grounding the parking brake wire to watch videos was also easy as I found a ground on the driver side kick panel. All my buddies love riding with me no me that I have a stereo that produced sound MUCH better than stock and I also have my playstation in it.

    Pros: Great price, good features, great sound/tuning, nice fit/finish, and rhat you're able to receive if from crutch field because they gave me much more confidence in my first head unit purchase and install.

    Cons: For $350... None, buy it

    Jensen VX7020

    dean from Washington on 1/24/2015

    2003 Dodge Ram 2500
    Crutchfield Customer Review (What's this?)

    This is a great unit and the tech support is the greatest

    Pros: easy to install and operate

    Cons: none

    For the money

    Tom D from Paso Robles, CA on 1/24/2015

    2004 GMC Canyon
    Crutchfield Customer Review (What's this?)

    Excellent value and performance. I opted for the sirus/xm option. Replacing the stock head unit in my GMC Canyon it went together easier than was expected (Crutchfield warned I would have to modify a bracket but it slipped right in) I'm a Samsung fan so I'm a little disappointed with the limited android integration all though the hands free works perfectly and is better than I expected. Pandora is the only android function so if my wife's phone costs me too much data, I guess I'll have to get her an iphone, cause this receiver rocks. Ran it for a month on its own power and was way better than stock, then added a 5 channel amp and sub, now I just have to worry about someone killing the battery. 5* for can't beat this unit for the money.

    Pros: GPS is rock solid in the sticks and in the city. System control is excellent, radio reception excellent, dvd/c playback is excelent, hands free excellent.

    Cons: Pandora is laggy, no android file system. Not Cons except I had to call to figure it out: The volume control can be programed to come on at any desired level, the book doesn't explain this, so till I figured it out it was turning up my 600 watts halfway everytime I turned it on. (Press and hold the volume for three seconds sets it to current level)...dvd brake lead is looking for ground...gps software update Incorrectly reports that you shutdown the unit wrong just ignore it once and it works.


    J.J. from Washington on 1/23/2015

    2011 Nissan Altima
    Crutchfield Customer Review (What's this?)

    Easy to install. The came with directions and installation kit for free. It took me about an hour to install.

    Pros: You get a great all around stero for on price.

    Cons: None

    Jensen VX7020

    Michael from Petersburg, Indiana on 1/19/2015

    2005 Chevrolet Silverado 1500
    Crutchfield Customer Review (What's this?)

    Installed this unit in a 2005 Chevy Silverado Z71 Awesome unit Love the sound and functions.

    Pros: easy to use, great sound, navigation is real good. A++

    Cons: none so far

    Jensen VX7020

    JED from Belleville, IL on 1/9/2015

    Crutchfield Customer Review (What's this?)

    This is a very good system for the price. I originally thought I could install it myself, but it was not like installing a stereo in a car back in the '80s. I wanted to keep my Ford Sync and steering wheel controls. I had a professional install it for a reasonable price. I am still experimenting with all the settings to get what I want, but am very happy with it. The free navigation update that came with it was easy to install. Bluetooth pairing with my Android was simple. I also enjoy the Pandora connectivity. I did not connect my backup camera to the system as that was already connected to my rear view mirror. As far as the faceplate, Milan Maple is the darker color and was a perfect match to my Ford Lariat.

    Pros: This is a great system.

    Cons: If possible, an anti-glare touch screen.

    Jense VX7020

    Bill_OHall from Massachusetts on 1/8/2015

    Crutchfield Customer Review (What's this?)

    Great radio has more functions that ones costing twice as much. I wanted to replace disk mounted Sirius radio and GPS. Radio arrived very quickly. Instructions for installation in my vehicle (Scion XB 2009) were e-mail and fairly easy to follow. Was up and running in under 30 minutes (not counting connecting the 2 supplied connectors together) Very pleased with the Radio and Crutchfield.

    Pros: Everything works So many features Updating the GPS software and Maps was very easy Radio and Siriusxm sound great. Tech support when needed Crutchfield had the instructions for connecting the SWC control on hand

    Cons: Not a big issue, Steering Wheel Control (SWC) unit missing instructions on how to connect to Jensen radio

    great product for the price

    3BR from Portville New York on 1/5/2015

    2011 Ford F-250
    Crutchfield Customer Review (What's this?)

    Great price. Easy to install. Everything works as it should so far so good.

    Pros: Easy to use, easy to customize. Has good sound for the price you pay.

    Cons: GPS is a little slow at startup but works good

    Great value.

    A Smith from Wichita, ks on 1/3/2015

    2009 Ford F-150 XLT
    Crutchfield Customer Review (What's this?)

    works Great, it sounds very good.



    Jensen VX7020

    Vic B. from New Jersey on 1/2/2015

    2004 Saturn VUE
    Crutchfield Customer Review (What's this?)

    Great Radio / GPS. Installed on Jan 1, 2015. Intuitive controls and relatively easy to install. Has a lot of great "Gee Whiz" features. Once my relatives see it, they may decide to buy one too. I would highly recommend this product.

    Pros: I just wanted a radio to replace the original in my wife's Saturn Vue, but this is "wayyy cool". It has features that are on the cutting edge of technical evolution!

    Cons: I only wish that I bought this sooner!

    Great Unit for my Dad's Camry

    TIves from New York on 12/30/2014

    Crutchfield Customer Review (What's this?)

    This unit replaced a stock radio in a 2012 Toyota Camry. My father wanted in car GPS and was tired of fiddling with the portable Garmin he had. The installation was easy enough, however I was not able to get the steering wheel controls to work. I do plan on trying again, but for now it's not a big deal. The interface is nice and responsive, clear, and easy to follow. There are plenty of connections and I plan on installing a back up camera at a later date. One of my favorite features is the Pandora app that takes over control from the phone. Lastly, the speakers sound excellent and the EQ features are perfect for what my father needs.

    Pros: Interface, Sound, Connectivity, Controls

    Cons: I was confused by the steering wheel controls, but to someone else it might be second nature.

    Jensen VX7020

    Anonymous from Ohio on 12/30/2014

    Crutchfield Customer Review (What's this?)

    Bought it for the wife when factory radio broke. She loves it.



    Jensen VX7020

    Bekah from Florida on 12/28/2014

    2010 Honda Civic EX
    Crutchfield Customer Review (What's this?)

    My Daughter absolutely loves this unit. It fit nicely into her Honda Civic. Easy install. I plan to put the Jensen 7020 into another vehicle. This also keeps her eyes up on the road. Thanks for the help

    Pros: Fit nicely into the 2010 Honda Civic with the dash conversion kit. Great price to upgrade a car. Keep eyes off the phone and on the road! Huge plus.

    Cons: Dash kit does not match color well.

    Nice for the price, great support!

    OnTheLam from Michigan on 12/23/2014

    2008 Ford F-350
    Crutchfield Customer Review (What's this?)

    Great product for the money. A few shortcomings, but overall full featured. Support from Crutchfield was outstanding.



    Jensen VX7020

    FrankB from Texas on 12/21/2014

    2007 Toyota Sienna
    Crutchfield Customer Review (What's this?)

    The radio is nice and does it's job well. I've yet to learn to turn off the FM radio when i am using the navigation. The radio will stop when the navigator speaks but I would prefer to turn off the radio completely. It's most likely my fault that I can't find the "off" buttons (yet). I have trouble with the radio trip which I will review in a separate review.

    Pros: Nice radio etc.

    Cons: 1. The mounting (Toyota Sienna Van) protrudes out from the radio and I couldn't get the little door open to remove and reload the first free map without clipping the hinges. 2. The display tilt's back due to the dash leaning back. This gives me glare in the daytime. 3. The navigator is also not very bright. That may be the fault of the camera.

    Jensen VX7020

    Shayne from Arkansas on 12/21/2014

    2009 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    Installed this in an 09 Dodge Ram. Anyone wanting to use this unit in this vehicle needs to know that modifying the sub dash is needed. Crutchfield tells you this. However, for me it was very time consuming and frustrating. I ended up CARFULLY using a hacksaw to cut the metal plate on each side and then rolling the metal edge (top bar and bottom bar) away to get clearance. That was easy and solved the fit problem (should have thought of this first). Radio is great! I have had no problems with it. It was as advertised and sounds great. I do not have steering wheels controls so I can not comment on that. It's not as fancy as the factory unit in my Explorer but the Jensen is loaded with options for the money. I'm very satisfied and would recommend this unit to those who do not wish to pay $600 plus for a high end unit.

    Pros: Nice display, very customizable, works well with my iPhone 5, great DVD picture, gps is accurate, equalizer is nice, sound is good.

    Cons: I read the other reviews before purchasing so I knew the little things others had issues with. The single issue I have with this unit is when listening to satellite radio your memory presets are 2 clicks away then you only see a few at a time and have to scroll. It would be nice if you could see some presets from the main Sirius/XM screen. I have not found a way to customize this.

    Jensen VX7020 - 2007 Tundra SR-5

    PeteS from Winthrop, WA on 12/14/2014

    2007 Toyota Tundra
    Crutchfield Customer Review (What's this?)

    I might rate this unit higher later, but have only had it in for about a week now, and am still learning how to use it. As always the tech support at Crutchfield made researching, purchasing, and installing this unit a rewarding experience. Lots of Q&A leading up to the selection, then some key advice during install. I don't have the factory JBL unit, or steering wheel controls, so had to go with the harness requiring assembly, and it was real straightforward - color to color and labeling. I used the factory mounts along with the Metra installation mounts (the face plate needs them), and got a much more solid result. The additional screws provided were relatively useless, other than to hold the plastic Metra mounts in place until the factory metal mounts went on. The Sirius XM install and activation worked as advertised. Still in process of updating navigation with the Naviextras people, while waiting on a SD to SD micro adapter. Fit and finish match just right. Everything worked first time it was powered up. I just have the antennas sitting in the corners of the dash at windshield (nav on left, xm on right). It's going to take some time to fully learn and appreciate the unit, but right away the control over sound with the equalizer options, and bluetooth are noticeable improvements over factory. I did not have navigation before, so will not complain about any of the features associated with that, but have already found ways to adjust settings others complained of.

    Pros: Great price for the package. Noticeable sound improvement, control, and on screen graphics for iPod. Great fit and solid installation. Very pleased that with careful attention to installation instructions and tech support it worked in all aspects, and did not require any troubleshooting.

    Cons: Nothing significant.


    juana from bon wier tx on 12/9/2014

    2011 Ford Escape
    Crutchfield Customer Review (What's this?)

    The radio is slow at start up and mine has been freezing up a lot.


    Cons: Can't set a family pictures as wallpaper. Radio does not pick up stations good.


    GB from Indiana on 12/3/2014

    2010 Ford F-150 XLT
    Crutchfield Customer Review (What's this?)

    Nicely built unit, but the instruction can be difficult to follow, thank goodness Crutchfield included their version of the install instructions

    Pros: Price, quality

    Cons: Instruction lacking.

    Jensen VX7020

    steve from Missouri on 11/25/2014

    2005 Chevrolet Silverado 1500
    Crutchfield Customer Review (What's this?)

    Installed 7020 in my 2005 Chevy Silverado. Installation was easy and neat. No cutting or modifying my dash. I had read a couple of install warnings and it appeared I would have to cut the rear support to install this unit, not true. I put the rubber mount on the rear of the unit and it slid right into the original radio spot in the dash. I installed the included dash kit and put the factory dash trim back on and was amazed how nice it fit. It looks like it came that way from the factory, no gaps and did not need the included filler piece. I bought the RP5 gm11 harness which kept my steering wheel controls. There was a lot of wires and the RP5 box to get behind the radio but it all fit no problem. I added the Sirius receiver to the head unit, another box that had to go behind the radio. The factory satellite antenna does not plug into the Sirius receiver and there is not adapter. I did not remove my factory antenna to replace it with the antenna that came with the Sirius receiver. I used the antenna that came with the Sirius receiver. I mounted it behind the radio and zip tied it to the AC duct and it works just fine. The GPS antenna plugs into the back of the head unit and I also mounted this antenna on the AC duct and it works just fine.

    Pros: very impressed as to how it mounted and looks in the dash, looks as close to factory as it can be. Sound quality is very good. Touch screen is easy to use. For the price you can't do any better.

    Cons: No big cons just a few things I wish it did. GPS doesn't say the names of the streets, just tells you which way to turn. When Using the GPS and on the radio screen, you have to manually switch back to the GPS screen to see what's happening when a turn is announced. It would be nice if the GPS screen would pop up automatically when a turn is about to happen. There is no clock on the GPS screen. Bluetooth works fine and easy to pair. Incoming calls are a bit loud even when vol is turned down.


    DavidR from Marion, NC on 11/17/2014

    2004 Pontiac GTO
    Crutchfield Customer Review (What's this?)

    Great head unit for the price. Installed in 2004 Pontiac GTO start to finish only 3 hrs to install and looks factory....Very Happy so far!

    Pros: Has Everything I need including Navigation

    Cons: None

    love it

    Chaz from NJ on 11/16/2014

    2009 Dodge Ram 1500
    Crutchfield Customer Review (What's this?)

    Great quality, great functions. Maps been 100% accurate. Having problem with adding steering wheel controls, but that's on me for trying without using the directions. Sound quality and Bluetooth are excellent.


    Cons: Not listing cameras on gps, but that's why others cost more


    DaddioJH from Northport, Long Island, NY on 11/7/2014

    2004 Chevrolet Avalanche
    Crutchfield Customer Review (What's this?)

    This is a terrific head unit. I installed it into a 2004 Chevrolet Avalanche using a CRUX SOOGM-15 wiring interface recommended by Crutchfield and everything works well including all the steering wheel controls of volume, seek, source and program. Touchscreen is clear, sharp and bright and is very responsive to your touch. I wired the pink wire to ground so that DVD would play without applying the emergency brake. Instructions are good and clear for wiring to the CRUX. Sound is loud and robust. DVD CD playback is good, radio and bluetooth work well. Navigation is gorgeous, user friendly and accurate and backup camera displays well. The only drawback is that it takes about 10 seconds for the unit to boot up after you start the car. I used an American International dash kit and it looks like a factory installed unit. However my biggest compliment goes to Crutchfield. I called them a few times for technical support and they were always responsive. No hold time. English speaking. Knowledgeable. Very helpful in wiring the Jensen and CRUX. Additionally, they were very helpfuI in resolving a problem I had with the first unit I received. Everything worked except for the navigation. A call to Crutchfield technical concluded that the Jensen nav was defective. They express mailed me another unit and it arrived in two days on Saturday morning. I transferred the dash mounting kit to the new unit and plugged in the CRUX and voila, EVERYTHING WORKED! WHOOPEE.

    Pros: Everything, Great Value!

    Cons: The only drawback is that it takes about 10 seconds for the unit to boot up after you start the car.

    Good purchase

    CJ from Orlando, Florida on 11/7/2014

    2007 GMC Sierra 2500/3500 Classic
    Crutchfield Customer Review (What's this?)

    Purchased as a replacement for my factory radio in my 2007 GMC. I am very pleased with this product, had a little trouble with getting the steering wheel controls to function with the radio. Thanks to customer support they figured out the issue and corrected the problem right away. Sent out the updated control module immediately. once wired in everything was perfect. Radio has good sound and easy to operate.

    Pros: Easy to operate, works great with the Iphone 5 using Pandora.

    Cons: GPS antenna fitting is a little to long have to modify the dash interior for a proper fit.

    Jensen VX7020

    Al from Pittsburgh, PA on 11/6/2014

    2008 Ford F-150
    Crutchfield Customer Review (What's this?)

    this is an incredible unit for the cost, I replaced an older Kenwood unit with this in my Ford F150 and the sound is incredible, Bluetooth is easy, and the navigation is an awesome bonus!

    Pros: Price

    Cons: Nothing I see!


    JackD from Jacksonville, TX on 11/3/2014

    Got the replacement NAV SD Card from Jensen, plugged it in.....Works perfect! Love this head unit. It does it all for a price I can afford.

    Pros: Has all the features I would want.

    Cons: None!

    Jensen VX7020

    JackD from Jacksonville, TX on 10/28/2014

    2004 Ford Expedition
    Crutchfield Customer Review (What's this?)

    Navigation did not work right out of the box. Updated the Micro SD nav card, did system update, and still no go. Called Jensen (Adiovox) and they are sending me a new Nav card, and also said that if that doesn't work they would send me a new unit. So, we'll see how this works out. Despite the non-working Nav, I must say this is a feature rich Head Unit and I'm enjoying it very much. It has really improved the sound of my Expedition! Crutchfield made the potentially complex install as painless as possible with their wiring adapter and master sheet.

    Pros: Lots of features for a very reasonable price! Excellent sound!

    Cons: Questionable quality, that Jensen will overcome with good support.


    Bill from Bogalusa on 10/28/2014

    Crutchfield Customer Review (What's this?)

    Awesome unit for the money Would highly recommend

    Pros: Lots of bells and whistles

    Cons: Gps a little slow

    Good Value

    Rick from Billings, MT on 10/23/2014

    2003 GMC Sierra 2500/3500
    Crutchfield Customer Review (What's this?)

    Unit came packed well and easy to install, took about 3 hours from start to finish. Had to call tech service when I got it hooked up and had 1 wire that needed to be hooked up so the amp would work, otherwise everything worked great

    Pros: easy hook up, sounds great for the money

    Cons: GPS is rather dated, could be better


    MROSBRON from Crest Hill, IL on 10/23/2014

    2002 Lexus ES300
    Crutchfield Customer Review (What's this?)

    I installed this in my wife's 2002 Lexus ES300 and it is a great unit. Looks like a factory install with the Metra dash kit, perfect paint match to OEM. I mounted the GPS antenna behind the Metra dash kit plate and it works just fine. Total install took 30 minutes.

    Pros: Great look and fit in car. Many options with all the different settings.

    Cons: I have not found any cons as of yet.


    xmanx from Menomonee Falls, WI on 10/19/2014

    2005 Chevrolet Silverado 2500/3500
    Crutchfield Customer Review (What's this?)

    This! I couldn't be happier!!! Super easy installation, great sound quality, and the features work great! Pandora and the Bluetooth features are amazing! Maps could be a little more accurate, tells me to turn in 100 ft when I should have turned already. There might be a setting I haven't looked through yet though. The voice guidance is not annoying, but the maps themselves are pretty up to date and by the looks of it can be updated easily.

    Pros: Feature rich, works great, price is amazing!

    Cons: Maps slightly off, steering wheel controls require an extra adapter I was unaware of.

    Good for the $

    Anonymous from Nebraska on 10/19/2014

    2010 Mitsubishi Lancer Sportback
    Crutchfield Customer Review (What's this?)

    Works like it should and is better than my factory radio.



    Great Device

    Rosario from Queena,NY on 10/15/2014

    2007 Honda Civic EX
    Crutchfield Customer Review (What's this?)

    It was a very fast and easy installation. Sounds excellent. Came with everything i was looking for and for a great price

    Pros: Bluetooth, Navigation

    Cons: Nothing so far


    Felix from Beltsville, MD on 10/7/2014

    2011 Subaru Legacy
    Crutchfield Customer Review (What's this?)

    This unit is just that, AMAZING! Very user friendly, big touch screen, I love it. Great upgrade for your factory radio plus a few extras to stay in touch with today's technology (Bluetooth, Satellite Radio).



    Good for the dollar

    MD from Bethesda, MD on 10/6/2014

    Crutchfield Customer Review (What's this?)

    You just can't buy more for the dollar than this entry level navigation receiver!

    Pros: Very good value for the dollar

    Cons: Does not display song title, genre, elapsed time, etc. during Bluetooth play.

    very nice

    BRIAN from teaxs on 10/3/2014

    2007 Ford F-150
    Crutchfield Customer Review (What's this?)

    I cant say enough about this DD unit it really has everything and it works extreemly well, i have been installing sysems in cars for years and for the money this unit is hard to beat!!!!!!

    Pros: everything!!!!

    Cons: nothing

    Perfect for handyman and an old truck

    Jack from Longmont, CO on 10/1/2014

    2000 Ford F-350
    Crutchfield Customer Review (What's this?)

    Unit is precisely what I needed. My truck is my office so Bluetooth for my phone is critical, being able to use SatNav to find the next customer is terrific. Installation was quick and easy and the system is very nice. Thanks to Crutchfield rep who chatted with me and recommended the system.

    Pros: Ease of install. Features and functionality


    everythng and more

    Brad S. from Southport NC on 9/26/2014

    Cant say enough good things about this head unit. It is everything I want and nothing I don't. I installed this about a month ago with the help from tech support, on the phone for like 4 hours. It was way more involved on the install than I bargained for but thanks to tech support helping me out we got it in and it looks great and is by far the best system I've ever installed in a car/boat/truck in my life.(I installed a lot of audio products in my day and this is the best) The gps took a bit to get customized to what I wanted it to do but its all there and is totally on point and the audio settings just thump like nothing else (better than my eclipse that I used to have and I was a big supporter of them). For the money you cant beat this setup, just be prepared to spend some time installing it (and the time was totally worth it!) Best system for the money by far. Crutchfield...thank you once again for having the best products and the best customer service ever!!!

    Pros: Uh.....everything

    Cons: when I shut the car off it changes the radio station but no biggie....that's what the memory is for.

    Jensen VX7020

    Mark from Atlanta, GA on 9/26/2014

    2004 Dodge Ram 2500
    Crutchfield Customer Review (What's this?)

    The unit itself seems satisfactory. The GPS software is a problem...can't get it to link for map download and the Naviextras support is almost nonexistent. Still not resolved



    Jensen VX7020

    jhofstra from rochester ny on 9/26/2014

    2012 Nissan Frontier SV
    Crutchfield Customer Review (What's this?)

    The features are easy to get around in. And for the price you can't go wrong. This item was very easy to install. With Crutchfield's installation support ie doc's online and free phone support you can't ask for a better deal.

    Pros: Installation a breeze. features, and the price

    Cons: I can't think of any yet. If I do I'll post later.

    Great unit at this price point

    Gordie from Raleigh, NC on 9/24/2014

    2008 Toyota RAV4
    Crutchfield Customer Review (What's this?)

    Easy to install. Nice unit, very pleased with it considering it was much less expensive than comparable units. The GPS is not the best around - its sent us on some really odd routes compared to the routes GPS apps on the phone selected -- but all in all I'd say its a winner.

    Pros: Easy to install Value priced USB port in the front of the unit

    Cons: GPS software not the best around, but not terrible. A little slow booting up when you start the car.

    Great upgrade for my Suburban

    Paul from Houston, TX on 9/24/2014

    2004 Chevrolet Suburban
    Crutchfield Customer Review (What's this?)

    Perfect for my limited budget and still gave me the features I needed. Great features. So far so good with functionality.

    Pros: Price for features. Simple layout. Interfaced well with stock bose system, OnStar & steering wheel control.

    Cons: Anti-glare(satin sheen) screen would have been cool. Install docs lacks details for the vehicle.

    Awesome product. Great customer service.

    Derek from Rochester, NY on 9/23/2014

    Crutchfield Customer Review (What's this?)

    I absolutely like this product. The best thing is the customer support Crutchfield offers.



    Great product for a even better price

    John S from Linwood,NJ on 9/22/2014

    2004 Ford F-150
    Crutchfield Customer Review (What's this?)

    Great product, with a price that's less than half for the next comparible model.

    Pros: Great navigation Pandora interface hands free blue tooth

    Cons: can't customize your own background image

    Jensen VX7020 you get what you pay for

    Joe T from Albuquerque, NM on 9/22/2014

    2014 Nissan Frontier S
    Crutchfield Customer Review (What's this?)

    Everything worked but the unit was slow responding and the GPS has a way to go, works but routes you strangely, will not change routes, and the GPS kept telling me I had further to go when I was there, signal off more than 1000 ft. For the price they did a good job but I upgraded to a Kenwood DNN991HD and wow what a difference. You get what you pay for.

    Pros: Everything worked right out of the box, no problems hooking up, mounted to vehicle with a nice factory look.

    Cons: Unit is slow, GPS routing does some strange things, my house to the grocery store is a straight shot down 1 road 2 miles, it had me driving through back roads, with lots of stop signs, and about a mile further to the store. Then missed the store by a long way. Had .2 mi to go by the GPS when I arrived. Same for all locations I went to. Had me take the wrong freeway exit in the wrong lane to one location and drove 4 miles of congestion to a business that was right off the freeway exit, 2 exits up

    Looks and works great.

    Chris from Central Florida on 9/20/2014

    2001 Ford F-250 Super Duty
    Crutchfield Customer Review (What's this?)

    I installed this in my 2001 F250. Everything I needed came with the radio. It required a bit of modification to the dash but that is because the dash has a smaller opening. The picture is crisp and clear, easy to see in the sunlight as well as the night. I like the instant on backup camera, on my truck that is a huge plus. The 6volts out on the low level out really makes my amp hit hard and the adjustable colors for the controls allowed me to make it match my dash almost exactly. The Sub out control is a nice touch too. Mapping works well and I found a few places on-line to get red light cameras added to the iGo mapping. I like to stream music and almost all of my music apps work with the Bluetooth controls. I didn't realize it had app control until I started messing around with it. There are still a ton of things I am finding in this radio. It also looks like they are listening to these reviews. There is an update on the Jensen Mobile website that adds even more features for free. I found these listed - 1: Adds programmable Turn-On volume. 2: Corrected Bluetooth / Back-Up camera issue. 3:Added Back-Up camera Normal / Mirror Image. 4.Keyless Disc Eject.

    Pros: 6 Volt Out, App control, changeable back light colors, price, charges my phone from the USB jack and can run my HD too. I found that you can adjust the BT volume and Sat volume in the settings, this helps because Sat always seems a little quieter then radio or disc.

    Cons: Not really any I have found, never understood the remote control on a car stereo but that's not really a negative.

    Buggy software

    Jon dS from California on 9/17/2014

    2005 Subaru Outback
    Crutchfield Customer Review (What's this?)

    I wish the Jensen software development team had gone the final mile with this one. The interface has several bugs that are bad enough to overshadow the stereo's many good points. The touchscreen display is awkward to use. Browsing through the music collection, swiping does not work. You have to touch small arrow keys in the box corners. Selecting items in the library requires two distinct taps. Tapping midway through the scroll bar usually works to make a large scroll, but occasionally it doesn't. Screen-changing buttons are sometimes top-left and sometimes bottom-right, and when they're top-left, bottom-right brings up a keyboard that you must tap bottom-left to get rid of. The most aggravating bug is that when an album finishes playing, the audio player switches screens to "Alphabetical by Song Title". Even worse, if the player is switched on and nothing was being played, it automatically plays the first song alphabetically, loudly. I'm getting very tired of "A.D.D.". Other bugs include failing to update the album art sometimes. Occasionally the track slider stops updating (the song continues playing, but the time show 0 seconds). There is no way to queue albums, and if you preselect an album in "List" while playing and go back to the now playing page, when the album ends, it kicks you out of that menu and back into alphabetical song order. Most of these bugs are fairly minor, but together indicate a lack of polish and are enough to make the user experience unpleasant.

    Pros: Plays music. Maps work. Way better than the stock stereo it replaced.

    Cons: Many bugs in user interface reduce usability. There don't seem to be any firmware updates for the device, either, so there's no way for them to get fixed. Poor quality glue on mic mount (it falls off when it gets warm). Touch screen interface requires too much attention, making selecting music while driving dangerous. No way to queue music to alleviate that. At certain elevations in maps (2-3000'), the terrain color is the same as the road color (yellow), making roads impossible to see.

    Great unit for the money

    Anonymous from Birmingham, al on 9/15/2014

    2012 Jeep Liberty
    Crutchfield Customer Review (What's this?)

    Love this unit. What more can i say. It is a bit slow to boot up, but it is absolutely outstanding. Other brands/units cost hundreds more and may have a few more features., but i can't imaging them being any better. Sounds great & works perfectly. Installation took about 2 hours in my jeep liberty. Don't hesitate to buy this unit. The Crutchfield support team is the best!

    Pros: Easy installation, looks great in my 2012 jeep liberty, sounds great, even with my factory speakers, feature rich. Lot of bang for the buck.

    Cons: Slow to boot up, when backup camera is activated it interrupts bluetooth connection.

    jensen vx7020

    Troy from Toledo, OH on 9/12/2014

    2010 Ford F-250 Super Duty
    Crutchfield Customer Review (What's this?)

    I've had the stereo install for about 1 month now. It seems to work well, but could be easier use. It seems to have a lot of little issues that bug me. It doesn't dim the display at night and make it brighter during the day. You have to manually do this. It does a lot, but trying to navigate through it to change a setting can be troublesome. Installation directions are limited. Very happy that I bought it through Crutchfield because their support is great.


    Cons: Difficult of use no auto dim for night use

    Jensen Bluetooth Car Stereo

    LoriM from Santa Margarita, CA on 9/11/2014

    Crutchfield Customer Review (What's this?)

    I love my radio and the Crutchfield support team is absolutely the best. They were very helpful and patient and I would definitely buy from them again. Amazing!!!!




    Malcolm from Edmond, Oklahoma on 9/10/2014

    Crutchfield Customer Review (What's this?)

    Installed in our motor home. Very pleased with stereo/cd/Sirius,and Bluetooth. Navigation system is ok!

    Pros: Good cost value compared to other models

    Cons: Had some frustration because the wiring harnesses on new motor homes are modified. I had to fabricate/modify the wiring harness. Crutchfield technicians were very helpful.

    Nice system, a few tweaks would make it terrific.

    Kerry M from St. Louis, MO on 9/7/2014

    2003 Nissan Altima
    Crutchfield Customer Review (What's this?)

    I purchased this unit from Crutchfield after owning two foreign made types, I was hoping for a better audio experience. And thats what I got, terrific sound compared to my previous units. Overall, I like the customizable color schemes and backgrounds (user-added backgrounds would be a plus).The Metra 95-7418 Dash Kit furnished by Crutchfield fits great and makes it look factory installed. The Scosche CNN03 Wiring Interface I purchased from them for my car's built in Bose amplifier works fine too. Not a bad system, it has backup camera capability and rear seat video outputs, as well as auxiliary inputs. On the down side, the GPS system doesn't speak street names. I hope I'm not locked into the current brand of mapping software, if I can upgrade to TTS type map software it would be a better experience. There is no live traffic rerouting, even though the radio has the RDS technology that supports it. There is no media SD card input (the mini-SD slot is only for the map program) but there is an 3.5mm A/V jack for iPhones and such, as well as a USB port. It's not the most full-featured unit, but a good unit for the price. I like it better than my other foreign made systems. Installed in a 2003 Altima.

    Pros: Vibrant screen, decent inputs and outputs, lighting can match dash light colors, good bluetooth call experience, great audio, good radio software, backup cam input.

    Cons: No live traffic (even though the radio has RDS), no spoken street names, no SD card slot for media. I'd like to install my own wallpapers.

    Good GPS and audio system

    AJ from Naperville, IL on 9/7/2014

    2012 Honda Civic LX
    Crutchfield Customer Review (What's this?)

    Good choice. The GPS system is iGO promo, doesn't have real-time traffic, which make the GPS useless sometime. Does not say street names. Just say turn right for example. With Honda Civic 2012 Frame, the knob is very close to the frame. Touch screen is good, responsive to finger nail touch. For sure it is not a tablet. Sould quality is great. Bluetooth calling is good, no problems. One issue is when you are calling, you can't get out of phone screen. So can't select music, check GPS while calling. Antenna is accurate. It says it has built-in steering wheel adaptor, but DOES NOT fit new cars as they use digital steering wheel connection, so you need to buy the adaptor. May be older cars has analog connection, in which there is a 3.5mm jack that connect directly to the audio device. I have 2012 Civic but it uses digital.

    Pros: Responsive screen, good sound, good Bluetooth connection.

    Cons: Can't use GPS or music while calling. No real-time traffic. Need adaptor for steering wheel control.

    Jensen VX7020

    Tim from Oklahoma on 9/6/2014

    2004 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    Good features and great interface. Liked the radio so much bought a second one for my daughters car to replace the Pioneer Avic u310BT i installed about 5 years ago.

    Pros: 95%

    Cons: The navigation notification of distance seems to be off. It starts announcing at a thousand feet when visually maybe 1/3 to half distance. other than that very good navigation.

    Jensen VX 7020 2009 ford F 250 SD

    Metro transmission & auto from Bensenville ILL on 9/4/2014

    2009 Ford F-250 Super Duty
    Crutchfield Customer Review (What's this?)

    KICK A-- fast install looks like factory fit radio sounds better than factory radio did not try gps and need to come back and finish review later

    Pros: Price

    Cons: None

    Jensen 7020

    Jim from Racine, WI on 9/3/2014

    Crutchfield Customer Review (What's this?)

    The installation went very well, installing it in my 2003 Lexus ES300. I mounted the antenna for the GPS on the dash. The Mic on the steering column. About 4 hours. The 7020 works great. Very user friendly. Really like the mapping program/. Phone also great.

    Pros: Very nice unit for the low price.

    Cons: Plastic mounting brackets have to be adjusted many times to get the right fit.

    Jensen VX7020 Review

    DJ Walter Williams from New Jersey on 9/2/2014

    2005 Cadillac SRX
    Crutchfield Customer Review (What's this?)

    Thank you Jensen and Crutchfield! Best bang for the buck bar none. I purchased this all in one multimedia system to replace a Pioneer multimedia system in my 2005 Cadillac SRX. (The Pioneer was not All-In-One) I have this system completly installed (XM radio, rear view camera and headrest video monitors) I like it so much, I purchased the flip up model to go in my 1988 Corvette. I will recommend this unit to anyone.

    Pros: All-In-One (GPS, DVD, Bluetooth, Rearview Camera, Satellite Radio Ready, Video/Audio Source In and Out)

    Cons: No caller ID (Not A Problem)

    Gr8 product for the price

    Rickster from Silverspring md on 9/1/2014

    Crutchfield Customer Review (What's this?)

    This is one of the best product for the price on the market right now..

    Pros: I've use this product an it's so easy to use and very convienient with all the new high tech features .. It is by far the best product out there for the price... I've had other brands but none has worked as good as this one ...


    Jensen VX7020

    PerryG from Westminster, MD. on 8/28/2014

    2013 Ram 1500
    Crutchfield Customer Review (What's this?)

    I bought this head unit for 4 main reasons, the dvd, Navigation, SiriusXM and backup camera input. The bluetooth connected my LG G2 instantly. It was a very easy install and looks factory stock. It took me about 1.5 hrs to install and I had soldered the speaker wires using shrink tube the night before (about 30 min. ) Unit works excellent for a great price.

    Pros: DVD player, Navigation, Sirius XM (with optional receiver) and backup camera

    Cons: The units only problem is that once you input 1 address into the Navi, it is always on and no way to shut it off. It remains running for the last address input into it. Remote does not work and could possibly be a dead battery.

    Crutchfield response on 9/1/2014 We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

    Jensen VX7020

    stub396 from Joliet il on 8/27/2014

    2001 Ford F-350
    Crutchfield Customer Review (What's this?)

    Easy hook up looks good sounds good just have to get used to touch screen now



    Jensen VX 7020

    Mazda from Los Angeles, CA on 8/27/2014

    2010 Mazda CX-9
    Crutchfield Customer Review (What's this?)

    For the price, it is a good unit. I used the Mazda PAC interface, so able to maintain my SWC and clock/gas mileage functions. The radio has good reception. As mentioned, the navigation does not state street names but shows it on the display. Not a big deal. Has speed limit warning. Switching between different functions is a bit cumbersome and could be distracting. I have a rear view camera attached to it and works fine. Due to the angle on my car, I get some glare when the sun hits the screen. I have increased the illumination and that helps, now looking into a screen cover but not sure if it would make much difference,

    Pros: Has all the functions you need packed in the unit for a reasonable plus.

    Cons: Not a real con, but got to see if it passes the test if time,

    Great deal

    Anonymous from New Orleans la on 8/26/2014

    2013 Ford Mustang
    Crutchfield Customer Review (What's this?)

    This with out a doubt is worth every penny. I out this in my 2013 mustang and love every aspect of it. I have a brand new BMW 335i as well and this radio's functions are equal to if not better than the one in the Beamer. Note that you will need to sauder wires and know how to read an electronic diagram to install it yourself. It took me about two to three hours total to install. Definitely recommend buying.

    Pros: Back up cam ability Sat radio capable DVD Touch screen Blue tooth Pandora Navigation CD player USB port in the front Remote control

    Cons: The only thing I would change is the knob for the volume. I think it's too small but hey if that's all I can complain about that's nit picking.

    Nice radio

    Palmer4670 from Tennessee on 8/25/2014

    2005 Lincoln Aviator
    Crutchfield Customer Review (What's this?)

    Nice radio, Bluetooth is the main feature I wanted and it works great. Syncs up quick every time. Navigation is ok, nothing spectacular.

    Pros: Easy Bluetooth. Good sound.

    Cons: Does not work with steering wheel controls on lincoln aviator.


    Matt N from Evansville, IN on 8/25/2014

    2008 Toyota Tundra
    Crutchfield Customer Review (What's this?)

    Excellent Product! Super easy to install (thanks to Crutchfield's free install hardware/instructions). Unit works as advertised and looks great in my 2008 Tundra. I highly recommend this HU.

    Pros: Navi is easy to use and seems accurate. The stock speakers sound so much better with this HU. The Bluetooth works perfect with my iphone. And the appearance looks just like a factory HU when installed.

    Cons: None so far.

    Jensen VX7020

    Fred from Sullivan, IN on 8/24/2014

    Crutchfield Customer Review (What's this?)

    Good navigation head unit for the money. My only complaint is the radio does not get very good signal, would give it a five star rating otherwise. I replaced stock antenna with an aftermarket antenna and new wire hoping that the problem was with the antenna adapter, the radio works better but still not even close to as good as the stock radio did.

    Pros: Easy to install and setup. Has a lot of useful features for the price.

    Cons: Radio does not get very good signal.

    Not Bad

    DennisM from New Jersey on 8/23/2014

    2010 Jeep Wrangler Unlimited
    Crutchfield Customer Review (What's this?)

    For the money you can't beat it. Everything works as advertised. Easy to read display, lots of features. Navigation seems little clumsy setting up route preferences. My fault for not reading carefully even though it does state in the description, it does not speak street names. Speaks everything else but. I contacted Jensen, IGO, and Crutchfield to see if it was possible to buy an upgrade. Seemed easy enough, no one responded. I've dealt with IGO in the past and in my experience they don't seem to be very helpful. Still a good buy. Fast delivery from Crutchfield.

    Pros: Display, features, easy menu system.

    Cons: Disappointing it can speak everything except street names.

    Jensen VX7020

    Greg K. from Roselle Park, NJ on 8/22/2014

    2009 Pontiac Vibe
    Crutchfield Customer Review (What's this?)

    After coming to review DVD.. Navigation car radios at Crutchfield for the past five years, I finally made the discs ion of selecting this Jensen VX7020 Multimedia Receiver. Why? FIrst, the was within the price I was willing to pay. Second, It has nearly every feature all the brands are equipment with at two or three times the price. Third, Jensen has been around since the 8-track tape days.

    Pros: Has a front mounted USB port and an aux input plug. Has all the features that we all are looking for such as a backup camera input and navigation.

    Cons: The display screen has a high glare reflecting issue during bright sunny days. Mainly hard to see the rear view through the backup camera....but could be the camera's fault. Wish that I could of been able to directly switch between NAV mode back and fouth to the radio display or previous view with only a "one touch" back button. To many touches to get back to where I was as I am driving. It takes your eye off the road. There is a learning curve to how to program and use the Nav system.

    Great stereo!

    Sergio ABQ from Albuquerque NM on 8/21/2014

    2004 Chevrolet Express
    Crutchfield Customer Review (What's this?)

    best stereo for the price, I was looking for 3 week. audio express, differents stores everything $500 to $1000. some with not GPS. finally I got this for less... I am happy with my new toy..

    Pros: complete nothing wrong.

    Cons: nothing..

    Love It!

    AngieG from Alabama on 8/20/2014

    2002 Toyota Highlander
    Crutchfield Customer Review (What's this?)

    Bought this to go on long road trip. The GPS is great. Gives you options in road construction situations. Even though I am often technically challenged this unit is very easy to operate. I like the Bluetooth feature - sounds better than my husband's factory installed Bluetooth.

    Pros: Easy to install and use

    Cons: This is not a complaint with the unit itself - the year of my Highlander does not have plug for the steering wheel controls to be used by the adapter included in the kit. I did have trouble updating the card, but got assistance from the software manufacturer so now it is fine.

    Jensen VX7020

    Anonymous from Henderson ky. on 8/19/2014

    2011 Mazda MX5
    Crutchfield Customer Review (What's this?)

    Exceeded my expectations !



    Great Value

    Chris from Green Cove Springs, FL on 8/17/2014

    2008 Ford Expedition
    Crutchfield Customer Review (What's this?)

    You can't beat this radio for the price. navigation is a little off but works as well as my portable gps.

    Pros: I love that I now have control of the factory subwoofer. It sounds so much better.

    Cons: My remote doesn't work

    Jensen VX7020

    walter f. from Gloucester,VA on 8/13/2014

    2008 Hyundai Azera
    Crutchfield Customer Review (What's this?)

    Great sound, excellent GPS, simple to use and easy to follow an excellent for the cost



    Not impressed.

    scorp0ion from Farmington Mo on 8/11/2014

    I had my Jenson installed by a professional so I would have no worries. Sadly I wish I had messed around with someones elses first.

    Pros: Nice Display. Touch screen is nice. Looks great in the Dash.

    Cons: Navigation is terrible. I updated it and it still takes the worse route to everything. Cant turn off the Speeding Warning real annoying when your not speeding. Radio reception is terrible. Bluetooth is sluggish. Navigation repeats a warning you have to push every time you use it.

    awesome unit

    Gary from Portsmouth, VA on 8/6/2014

    Crutchfield Customer Review (What's this?)

    It was a easy install for me I have electrical experience just time consuming took about 2 hours total the unit works better then described the Bluetooth is clear my hard of hearing dad hears me no problem and says better than factory Bluetooth

    Pros: Good sound Easy install Customer service help Clear Bluetooth sound Good GPS


    great value

    DavidD from North Little Rock, AR on 8/6/2014

    2000 Toyota Land Cruiser
    Crutchfield Customer Review (What's this?)

    I am extremely pleased with the Jensen VX7020. I planned on installing the radio but my wife took it to a professional and it works flawlessly. The navigation system is intuitive and all of the radio functions are easy to perform. Great Value.

    Pros: Front USB and 3.5 mm input, Satellite radio, bluetooth, great navigation

    Cons: Wish it had HD but the price difference is great compared with models which have HD

    Jensen VX7020

    HT from La Mesa, CA on 8/5/2014

    2010 Hyundai Sonata
    Crutchfield Customer Review (What's this?)

    Great unit for the price. I have read some reviews online that said the navigation is buggy and slow. I found that if you turn on almost EVERY option, it does bog down doing some actions, but it's rare. When updating the Igo Primo software, make sure you put in a destination at least once before putting the micro sd card in your computer, or the software on yourcomputer (from may not recognize it. It seems the software has an issue recognizing the card if it's still "stock". The iPod, DVD, backup camera, and bluetooth all work very well. The only issues I have found are that the radio reception is weaker than my stock unit and the clock on the radio is off by as much as 16 hours. The clock is run by the GPS clock, but i haven't figured out the "trick" to getting it to sync up consistently. This unit will only connect to one bluetooth device at a time.

    Pros: iPod, DVD, bluetooth, backup camera, GPS all work great

    Cons: Radio clock is erratic

    Great Upgrade in 2001 Toyota Tacoma

    AP from Wisconsin on 8/3/2014

    2001 Toyota Tacoma
    Crutchfield Customer Review (What's this?)

    I am very surprised and pleased with the level of functionality that this unit provides. I did not want to make an outrageous investment in my aging Tacoma, but I wanted something with bluetooth capability, not only for calls, but to stream music from my Android phone. The fact that this unit has navigation seemed to be a bonus. I wasn't expecting much, because it costs significantly less than many other comparable models. But now that I have been using it for about a month, I think it was an exceptional deal. Installation was relatively easy; I started one evening after work around 7PM, and finished by 9PM. The only element that signals it is not an OEM installation is the bezel. The trim and small cover over the SD and USB input, is a high gloss black. The rest of my dash is a black matte finish. If the Jensen used a similar matte finished, it would have matched perfectly. Nevertheless, I am still very happy with the purchase.

    Pros: Easy installation Responsive touch screen Navigation is accurate Sound clarity is great Bluetooth operates seamlessly

    Cons: Screen contrast is perfect at night, but could be better in daylight High gloss black trim would look better with a matte finish

    Wow! Beyond my expectations!

    Savvas from Hicksville, NY on 7/31/2014

    2009 Mitsubishi Outlander
    Crutchfield Customer Review (What's this?)

    I was in the market for a replacement HU as my factory Radio in my 2009 Mitsubishi Outlander ES was on its way out. CD skipping and losing power etc. I was about to pull the trigger on the Blaupunkt SanDiego 530 when I noticed this model. If you look carefully you can tell both units are made by the same company (AudioVox). This Jensen actually has more features (Pandora) but slightly less power. It arrived about 2 days after ordering along with the dash kit and harness. I started my install at about 5pm and by 7pm I was done. Easy install and a tremendous unit to boost. Killer sound and features galore. Not sure why anybody would spend the extra money on anything else I just don't see it. Do not be put off by the name as this piece is a gem. Very recently released and has Windows CE 6 as it's underlying OS. I cannot recommend highly enough. GPS is also very accurate and speedy.

    Pros: Sound, aesthetics, ease of use, features galore buy it...

    Cons: None !

    Remarkable for its value!

    SeanP from Brookeville, MD on 7/31/2014

    2010 Jeep Liberty
    Crutchfield Customer Review (What's this?)

    Its really sad when just adding a bluetooth module to your factory unit cost more then getting this fantastic Navi! I did a lot of searching around and knowing what I wanted, BT, Navi, HF, DVD, and etc. this had it all plus the price is fantastic! After talking to one of their tech specialist I made sure I had everything needed. Super knowledgeable and made sure I wasn't getting anything I didn't need to pay for. I've installed simple headunits in older cars in the past, this was the first Navi I've ever installed, on top of that it was in a vehicle where everything was controlled by the computer (CANBUS). Got to say this stereo with the harness the tech suggested made this the easiest install I have ever done and I've done a good deal of them! If you want an affordable NAVI set up with great quality and support get this!

    Pros: Easy install, Sound Quality, Video Quality, Set Up is Easy, Voice readout of text message is super clear, Navi very responsive, 3D Maps, Gives Local Suggestions of things in the area, Traffic, Red Light, Speed limit Warnings it has options for more then I can list

    Cons: Difficult to figure out how to update NAVI, Can only use default backgrounds

    Excellent Value

    Driller from Westmont, IL on 7/28/2014

    2006 Toyota Highlander
    Crutchfield Customer Review (What's this?)

    For the price hard to beat this unit. Being able to add navigation and Bluetooth as well as the option for a rear view camera were key points. The installation was straightforward and upon completion it looks like an OEM unit thanks to the trim pieces provided. Bluetooth connectivity excellent and easy. Navigation update with mini sd card no problem. If you want a highly customizable display then a higher priced unit will be what you want. All in all an excellent value with all the features I needed.

    Pros: Ease of installation User interface easy to use

    Cons: Steering wheel control feature required the purchase of an ASWC-1, that was not clear from the instructions but was confirmed by telephone support.

    Jensen VX7020

    LPowers from Oklahoma City,OK. on 7/24/2014

    2007 Saturn Outlook
    Crutchfield Customer Review (What's this?)

    Nice product. very easy to use. a lot of bells and whistles for the price.

    Pros: easy to use.

    Cons: have not found any yet.

    better then expected

    mark from MA on 7/23/2014

    2013 Chevrolet Captiva Sport
    Crutchfield Customer Review (What's this?)

    better then i thought. i was concerned with the lower output but it sounds much better then the factory stereo. the functions all work and the tech support from crutchfield is the best. you will need the tech support, the instructions that come with the unit are a bit sketchy.

    Pros: price, sound quality and multi-functions. all work great.

    Cons: documentation is not very good.

    Jensen VX7020 in 2007 ford f150

    JeffH from WV on 7/16/2014

    2007 Ford F-150
    Crutchfield Customer Review (What's this?)

    This is a good unit that was fairly easy to install. I also installed a backup camera at the same time. The most difficult part of the installation was finding the correct reverse wire supplied by the vehicle. I was able to find in in the large wiring harness that connects to the radio(however the supplied wiring harness adapter did not include a wire for it.). Smart of Ford to supply that even though the vehicle did not have a camera already. Once I connected the reverse wire( which goes from 0 to 12v when vehiche is in reverse) to the radio the camera comes on automatically when the vehicle is placed in reverse. Nav In order to update the nav to the latest version you will need to pull the SD card from the radio and use a computer that can read the sdcard to update it. Then go to the supplied website and download the software for the PC(you will need to create an account on website). Once the software is installed you can launch it and it should then see the sdcard and recognize that it is from the nav. You then need to login to your account in the software and once this is done you can update to the latest version.

    Pros: Nice display Fairly easy to install but takes some time.

    Cons: Poor instructions for updating nav.

    Shiny and poor fit for Subaru, but works well

    heysue from hillsvville on 7/15/2014

    2014 Subaru Forester
    Crutchfield Customer Review (What's this?)

    I am obsessed by the appearance. It is so obvious that it is an aftermarket addition (the first one I tried looked like stock but didn't work). I was SO disappointed when I paid my $200 to install it and it looked like that! It was a very shiny black (I painted it with matte clear, which worked great). We are working on modifications to make it come forward some (it is recessed over 1/2 inch- knob almost flush with outer console!), but it is in place and working properly. The radio and GPS work well, easy to operate. I don't like the map as well as my Garmin- a little harder to see. It doesn't display your speed, but says occasionally "You are exceeding the speed limit." I love the auto-finish on the GPS when you start to put in a location. It's pretty smart. I've only used it once. I noticed one exit had the old number- how old are the maps? Works great with steering wheel column.

    Pros: easy to operate steering wheel works (with adapter) for Subaru GPS and stereo seem to work well-GPS finishes words for you

    Cons: APPEARANCE- GLOSSY black APPEARANCE- won't slide forward far enough in trim piece GPS may be a little harder to see than Garmin and may need update

    jensen vx7020

    DD from yorkville, il on 7/10/2014

    1998 Honda Accord
    Crutchfield Customer Review (What's this?)

    I tried 3 different jensen models and this by far is the best. The vx6020 is good but it has no external microphone like the vx7020.

    Pros: Display bright and adjustable Speed(specifically start up and bluetooth connection) Fluid OS Intuitive OS External microphone (Internal mics seem to not pick up your voice unless you are shouting and its still quiet for the person you are talking to) thankfully the vx7020 has one unlike the vx6020

    Cons: When I'm talking through bluetooth and put the car in reverse the phone call switches to the phone and is no longer through bluetooth. On a side note I do have a backup camera connected, and more specifically I utilized the reverse camera wire on the harness(this allows the camera to display when you engage reverse as opposed to selecting the camera app on the home screen). I'm not sure why this happens, perhaps a safety feature but there is nothing in the manual about it.

    jenson VX7020

    Jenson VX7020 from San Antonio,TX on 7/4/2014

    2001 Honda Odyssey
    Crutchfield Customer Review (What's this?)

    Installed the Jesnon VX7020. Working great. Bought it mainly for blue tooth, and navigation and back up camera. does not come with camera. I bought the camera online which works good.. Went to Houston from San Antonio TX and got to see it in action. At first I did not set it with highway settings so was giving me errors. once I got settings right it worked like a charm. also got to find restaurants of choice . Crutchfield did an excellent job with instructions and packing. Arrived on time. Very happy with my purchase

    Pros: Has all the features I was looking fo for a very reasonable price. blue tooth, navigation, Cd player, back up camera and radio. option to add XM radio , Pandora and more.

    Cons: to view back up camera you have to choose the backup camera option every time you using it vs going to it automatically. it works , so takes you couple of buttons to press to see it.

    install in 2014 Impreza

    Anonymous from New Jersey on 7/3/2014

    Crutchfield Customer Review (What's this?)

    Replacing the bad sounding factory radio was going to happen from day one. Chose this due to past Jensen Experience. Sounds GREAT. Wanted the Rear Camera, Nav and Sirius functions and they all work very Well. Overall well pleased.

    Pros: Nav, Sirius, Sound, features

    Cons: Built in Steering wheel controls. After calling Jensen support , finally had to order an adapter ASWC-1 to get them to work properly. This is the only reason I didn't give it 5 stars. Programming them was also QUIRKY. With help from Jensen support, found out, I had to program them one at a time. The unit wants to do them all at once, but that never worked properly. One at a time always worked.

    Jensen In-dash DVD

    colorado_df from Colorado on 7/1/2014

    2004 Ford Econoline
    Crutchfield Customer Review (What's this?)

    Couldn't beat the price! The radio is a significant upgrade from the stock 2004 Ford E350 van radio. Radio plays strong, DVD volume is lower for some reason. Still going through the various settings to see if a default volume limiter is the issue. The DVD player seems to defualt to widescreen which is a pretty small view on this screen. Still working that one, too. :) I've paired the bluetooth to my phone and it works fine. I've used the built in GPS and it also works fine. It does not have an audio out to send to the rear. It does have a subwoofer pre-amp output that I have not used. I don't have steering wheel controls so I can't speak to how well those work. All in all, I'm quite happy with this purchase. Five stars if it had an audio output to go with the video output.

    Pros: Good price Nice looking Touch screen works well Built in GPS and Bluetooth

    Cons: No audio output to accompany video output


    AMER from COSTA MESA, CA on 6/18/2014

    2002 Mercedes-Benz C-Class
    Crutchfield Customer Review (What's this?)

    I had purchased a Jensen VM9424 about 3 years back and still have it in my BMW, and it still works well enough. I purchased the VX7020 from CRUTCHFIELD recently for my C320 Mercedes. I was pleasantly surprised to see the many improvements that Jensen have made in this model compared to the VM9424. Most noticeable of all is the High Resolution Touch Screen. The menu is totally redesigned. Navigation is even better. The external appearance has also improved and the fit in the dash, absolutely perfect. Thanks also to CRUTCHFIELD for the perfect FREE Dash kit. I highly recommend this product.



    Didn't fit right with 06 Nissan Frontier

    Austin from Missoula, MT on 6/16/2014

    2006 Nissan Frontier
    Crutchfield Customer Review (What's this?)

    This stereo did not fit in my car for some reason. The brackets fit fine on the radio but there were a couple of problems. The radio sat backwards a little from the front of the trim, but also at a slightly different angle. The top of the stereo was almost in the right place, but there was a bit gap on the bottom where I could stick my pinky finger in about 1/2". Also, when the navigation antenna was screwed in, the radio would not allow me to push it back far enough to mount it in. Overall, I was disappointed because the interface seemed and I thought I was really going to love the stereo, but I ended up having to send it back and exchange it for a Kenwood and see how things go.

    Pros: Great interface from what I could tell (limited use to really gauge entire stereo). Awesome features for the price point and the sound sounded full and clear.

    Cons: Does not fit properly in all cars. There was a disclaimer in the instructions to use some extra trim part in certain car models, and apparently I have one of those models. The trim could in no way make it look anywhere close to decent.

    jensen rules

    CharlesW from Atlanta on 6/12/2014

    received this receiver quickly, as is normal with Crutchfield! all of the item that I needed were included. Installed in a Honda, so you'd think it would be mainstream and it was! No real problems, with the exception of the steering wheel controls, Jensen said it would work with most resistive controls, Crutchfield recommended that I order an adapter (I did not). Good thing, as it worked perfectly with the Honda controls after I deciphered the instructions (poorly written docs). Lo and behold its sound belies its price, rich and full and customizable! Drives my stock honda sub perfectly and fits like it was delivered in the car. I also added the Sirius XM add-on tuner that works great. Would give it 5 stars (great value!) but the docs leave a lot to be desired.

    Pros: Value, sound, display (and of course Crutchfield!)

    Cons: Documentation, interface is slightly sluggish


    Hands-on research

    Features and Specs

    AUX Input Mini (front), RCA (rear)
    Audio/video Input Mini (front), RCA (rear)
    USB Input Front
    CarPlay No
    Android Auto No
    Siri Control No
    Android Control Yes
    Memory Card Slot USB memory
    Bluetooth Compatible Built-in
    Satellite Radio Ready SiriusXM
    HD Radio No
    Navigation Yes
    iPod Compatibility
    Full size Classic/5Gen
    Nano 7/6/5/4/3/2/1
    Touch 5/4/3/2/1
    iPhone 5S/5C/5/4S/4/3GS/3G/2G
    RMS Power (CTA-2006) 13 watts
    RMS Power (Manufacturer) ---
    Peak Output 40 watts
    RMS Power Bandwidth 20-20kHz
    Preamp Outputs 5-channel
    Sub Preamp Outputs Yes
    Switchable Rear Preamp Outputs No
    Video Screen Yes
    Preamp Voltage 6 volts
    Display Color
    Key Button Color Variable
    EQ Bands 10
    Wireless Remote Yes
    Steering Wheel Control Compatible Adapter required
    Parts Warranty 1 Year
    Labor Warranty 1 Year
    FM Sensitivity 9 dBf
    European Tuning Yes
    Seek/Scan Seek
    Radio Data System Yes

    Product Research

    Touchscreen & Remote Control
    Onboard Navigation
    Built-in Bluetooth
    Disc & USB Playback
    iPod/iPhone Integration
    AM/FM+Pandora+SiriusXM Radio
    Audio Section
    A/V Connection

    Touchscreen & Remote Control

    6.2" Touchscreen Display: The Jensen VX7020 features a fixed 6.2" widescreen touchscreen LCD monitor. The screen has a resolution of 800 x RGB (3) x 480 with 1,152,000 total pixels. This unit has touchscreen controls with interactive video graphics, making menu navigation easy. The Jensen VX7020 offers a variety of display adjustments to customize the display.

    • UI Colors: You can adjust the colors of the on-screen menu's touchscreen buttons from Green, Red, Amber, Blue, or Purple.
    • Background Skins: You can choose from five different background skins - Engine Start, Blue Haze, Green Cubes, Red Swirl or Tribal.
    • Brightness: The unit's LCD backlight can be adjusted to Night, Dark, Normal, or Bright.
    • Picture Adjustment: When watching a video, you can adjust the touchscreen display's brightness, contrast, saturation, and hue (from 1-20).
    Note: You can select English, French, or Spanish for the unit's on-screen menu display.

    Start-Up Time: The Jensen VX7020 will turn on to the last source selected. The unit has start-up time of approximately 12.95 seconds from OFF to the last Source selected.

    Clock & Date Display: The navigation receiver offers a 12- or 24-hour clock display which is visible from any source or menu screen. The clock & date are both visible on the main menu screen only.

    Hard-Key Controls: In addition to the touchscreen controls, the unit includes frequently used buttons and a rotary-dial along the left edge of the screen. You can adjust the head unit's button illumination from the following preset colors - Blue, Purple, Sky Blue, Aqua Blue, Yellow, Green, Red, White or Demo (scans through all preset colors). You can also select a custom "Custom" color that is adjusted between Red, Green, and Blue (values range: 0-255).

    Parking Brake Detection: For safety reasons, you cannot view a video source on the built-in monitor as long as the vehicle is in motion. In order to display video, the head unit's pink wire must be hardwired into the vehicle's parking brake light circuit, and the vehicle's parking brake must be engaged.

    Remote Control: The Jensen head unit comes with an IR remote and supports many vehicle's steering wheel controls (adapter required).

    • IR Remote Control: The head unit comes supplied with a 44-button IR remote control which provides wireless operation of the Jensen navigation receiver; including Bluetooth hands-free and audio streaming functions.
    • Optional Steering Wheel Control Interface: The unit features a SWC (steering wheel control) input and is compatible with Steering Wheel Control Adapters from PAC (sold separately), so you can keep your vehicle's factory steering wheel radio controls.

    2-DIN Chassis: The Jensen VX7020 has a 2-DIN chassis (also known as "Double-DIN"), and will fit in many vehicles with a large dash opening. The unit can be ISO-mounted using factory brackets. There is no mounting-sleeve for Euro-mount vehicles.

    Onboard Navigation

    iGO Primo & TomTom Navigation: The Jensen VX7020 contains map coverage of the United States (all 50 states) and Puerto Rico with over 11,000,000 points-of-interests from TomTom; all stored on a pre-installed 4GB SDHC memory card (the SDHC map card must remained installed in order for navigation system to function). The map database was created using high-resolution aerial and land based data collection. The VX7020 employs iGO primo navigation software for turn-by-turn visual and voice assistance to your selected destination. The software quickly calculates step-by-step directions to any destination available on the included on-screen navigation map.

    Note: Car navigation maps are frequently updated. While the database was judged to be as accurate as possible at the time of its release, a map database can never be 100% accurate. Road information that is maintained in the map databases, such as turn restrictions or road names may change over time.

    Map Updates: iGO offers periodic updates for data such as roads, new addresses, and other navigational information that will keep the Jensen navigation system up to date and provide the best possible experience. For updates and add-on options, please visit (requires Windows XP or newer). A free program called "Toolbox" can be downloaded from this website so you can create a copy of your map as a backup, as well as assist in easily checking for updates and optional features that are available.

    Note: You have 30 days from purchase to download the latest available map free of charge.

    GPS Receiver & Antenna: The Jensen VX7020 features a built-in SiRFprima GPS receiver and includes an external GPS antenna which determines vehicle speed and heading changes, along with longitude and latitude information, to accurately determine vehicle heading and position on the system's digital map. The GPS antenna can be mounted inside or outside of the vehicle. The GPS antenna measures 1.5625" (w) x 0.625" (h) x 1.9375" (d); with a 10' cable.

    Note: The navigation receiver took approximately 12.07 seconds to calculate directions from Virginia to California. It only took 8.25 seconds to calculate directions from Virginia to Maryland. These tests were done inside the Crutchfield Lab of the Crutchfield Head Quarters. Results will vary based on length of calculated route and your surrounding area.

    On-Screen Map: The unit's on-screen map shows your vehicle's current position (a blue arrow by default), the recommended route (an orange line), the surrounding map area, and your destination as a checkered flag. The on-screen map shows streets, roads, and highways in a way that is similar to how a paper road map show them. A road's width and colors corresponds to their importance, so you can easily tell a freeway from a small street. When navigating a route, the top section of the map screen shows information about your next route maneuver and the next street or the next city/town. When approaching a turn, the map screen will zoom in and raise the view angle to let you easily recognize your maneuver at the next junction. If the next turn is at a distance, it will zoom out and lower the view angle to be flat so you can see the road in front of you. The map also displays data; such as the posted speed limit, your current speed, current time, distance to your destination, time left before you reach your destination, and your arrival time.

    • 2D Map Mode: The Jensen VX7020 allows you to view its on-screen map in a 2D (two-dimensional) view only. Similar to paper road maps, the 2D mode, shows you streets, roads, and elevation by color.
    • Color Mode: The navigation map screen uses different color themes (Day/Night) during the day and during the night for both the map and the menu screen. Daytime colors are similar to paper road maps, and the menus are bright. The nigh color themes use dark colors for large objects to keep the average brightness of the screen low. You can also set the navigation unit to switch between daytime and night color modes automatically based on the current time and GPS position.
    Note: You can continue to listen to a selected source while viewing the on-screen navigation map.

    Lane Information & Signposts: The Jensen VX7020's navigation map offers helpful lane information and signpost guidance, along with junction view.

    • Lane Information: When navigation on multilane roads, it is important to take the appropriate lane in order to follow the recommended route. If lane information is available in the map data, the map screen will display the lanes and their directions using small arrows at the bottom of the map. High lighted arrows represent the lanes you need to take.
    • Signposts: Where additional information is available, signposts substitute arrows. Signposts are displayed at the top of the map. The color and style of the signposts are similar to the real ones you can see above the road or by the roadside, They show the available destinations and the number of the road the lane leads to.
    • Junction View: If you are approaching a freeway exit or a complex intersection and the needed information exists, the map is replaced with a 3D view of the junction. The lanes you need to take are displayed with arrows. Signposts can also be present, if information is available.

    Audible Alerts: The Jensen VX7020 offers various audible alerts and functions to help you get to your destination safely.

    • Voice Guidance: In addition to graphic directions, the VX7020 provides voice guidance with turn-by-turn instructions (*street names are not announced; iGO is no longer supporting the text-to-speech software update on this receiver). You can select from English, French, Spanish, Korean, Japanese, and Chinese audible languages. The volume of the voice prompts can be increased with increases in speed to overcome road noise. Voice guidance can be turned off if you prefer.
    • Safety Alert: This function can warn you when you approach road safety cameras, school zones, or railroad crossings (if available). You can also add your own alert points. Beeps or the spoken type of alert will be heard when you are approaching of these points.
    • Speed Limit Warning: Some maps may contain information about the speed limits of certain road segments. The VX7020 provides an audible warning if you exceed the recommended speed limit.
    Note: While navigating, other sources may be selected and listened to; such as AM/FM Tuner, CD, USB, iPod, & Bluetooth. The unit will mute the audio of the other source during navigation voice-prompts.

    Where Am I?: This screen contains information about the current position (or approximately the last known position if GPS reception is not available) and a button to search for Car Repair, Health Agencies, Police, and Gas Stations around your area.

    Find Destination: From the "Find" menu, you can select your destination by entering an address or selecting a place of interest (11,000,000 POIs), a location on the map or one of your Favorite destinations. iGO primo offers you several ways of choosing your destination:

    Destination Search Description
    Browse Map Select a point on the map for your destination by touching the screen.
    Address Enter a full address or a part of an address; for example a street name without a house number or the names of two intersecting streets. Or enter ZIP code only; this way you do not need to select the name of the city and the search for street names might be faster as well.
    POIs Search over 11 million POIs (points-of interest) by name, near you current location, along route, near your destination, or around a city.
    Favorites You can save your favorite addresses (like home & work) and POIs for quicker access the next time you are traveling.
    History The places that you have set as destinations in the past are automatically stored for easier access. Smart History suggests these previously used locations as destinations based on your navigation habits, using parameters like the current time of day, the day of week, and the current location.
    Coordinates Allows you to search your destination by longitude and latitude values.

    Route Calculation: The Jensen VX7020 calculates your route based on your Vehicle Type, Route Method, and Avoidances.

    • Vehicle Type: You select what type of vehicle you are driving, so the navigation unit can determine the best route based on your vehicle type (Car, Emergency, Bus, or Taxi).
    • Route Method: You can choose which route method (Fastest, Shortest, Green, Economical, or Easy) the navigation unit should use when calculating your route.
      • Fastest: give a quick route, if you can travel at or near the speed limit on all roads. Usually the best section for fast and normal cars
      • Shortest: gives a route that has the smallest total distance of all possible routes. It can be practical for slow vehicles
      • Green: gives a quick, but full efficient route based on the fuel consumption data you provide
      • Easy: results in a route with fewer turns and no difficult maneuvers
    • Avoidances: You can tell the navigation unit to avoid certain types of roads along your calculated route, such as - Highways, Tolls, Carpool/HOV, Unpaved Roads, and/or Ferries.

    Detours & Alternatives: You can select "Route Alternative" to see the turn-list and map screen of four routes (Fastest/Shortest/Economical/Easy) with the selected route planning parameters, giving you the option to select which route to take. You can also choose to Detour around the road ahead, avoid a specific road, or around a section of the route.

    Router Planner: The Route Planner feature lets you built your route using the list of destinations you have chosen. You can modify the list as you like (adding or removing a destination (waypoint), changing a final destination, or setting a new starting position.

    Itinerary w/ Route Simulation: The Itinerary page displays turn-by-turn instructions for your entire route and the distance between turns. You can preview all the route information and simulate travel along a projected route.

    Automatic Route Recalculation: The unit will automatically recalculate your route if you stray from the navigation unit's previously calculated route.

    Trip Logs: Trip logs contain useful information about your trip. Trip logs can be saved manually when you reach your destination or automatically along your route. Trip log data includes; Start/End Time, Avg./Max. Speed, Total/Driving/Stopped Time, Total Distance, and Min./Max. Altitude.

    Quick Menu: The Quick menu is a selection of controls and functions that are frequently needed during navigation; it can be opened directly from the Map screen. The content of the Quick Menu is fully customizable.

    Off-Road Navigation: The difference between the on-road and off-road modes is the navigation itself. When you are on the Map screen with an off-road route, your position and heading is not aligned with the nearest road and there is no turn by turn navigation; just a recommended direction. You see a straight line drawn between your current position and the next destination to reach. The Turn Preview field in the top left corner shows an arrow with your bearing and the distance of the next destination.

    Built-in Bluetooth

    Bluetooth Technology: The Jensen VX7020 is equipped with built-in Bluetooth, allowing you to make and receive phone calls wirelessly through the receiver; as well as stream music wirelessly from your smartphone to the head unit. In order to use Bluetooth wireless technology, your phone must also be Bluetooth compatible and be able to interpret certain profiles. This unit is compatible with the following Bluetooth Profiles:

    • Hands-Free Communication: HFP (Hands Free Profile), PBAB (Phone Book Access Profile).
    • Audio Streaming: A2DP (Advanced Audio Distribution Profile), AVRCP (Audio/Video Remote Control Profile).
    Note: Before using the unit's Bluetooth functions, you must pair your Bluetooth enabled mobile phone or audio device to the VX7020. Due to the differences in Bluetooth technology, some mobile devices may be incompatible, function improperly, or may not support all features when used with the VX7020.

    Hands-Free Communication (w/ external mic): The VX7020 supports Bluetooth hands-free communication from your Bluetooth enabled mobile phone. You can answer an incoming call from the head unit's touchscreen and carry on a phone conversation hands-free. The included external microphone carries on your side of the conversation while your car's speakers are used to hear the other person. You can make a call by entering the phone number, selecting a contact from your Phonebook list, or using the Call History Log of received/dialed/missed calls.

    • Answering A Call: During an incoming call, the caller's phone number will be seen on the unit's LCD and a ring-tone will be heard through your car stereo speakers. You can then manually answer the incoming call from the head unit's front-panel controls. You can also set the unit to automatically answer an incoming call within 5 seconds.
    • Making A Call: You can make a call using the Jensen in-dash head unit's front-panel controls. Outgoing calls can be made be entering telephone numbers (0-9, *, #) directly via the head unit's touchscreen. You can also search for contact names in your mobile phone's phonebook from the Jensen VX7020 and then make your call. In addition, you can make a call by searching your mobile phone's call history (Received/Dialed/Missed).

    Wireless Audio Streaming: The Jensen VX7020 allows you to play back stored music and music apps from your Bluetooth enabled smartphone, tablet, or audio player. You can control basic music playback functions (Play/Pause, Previous/Next Track) from the VX7020. Advanced music navigation will still need to be done through your Bluetooth mobile device. This unit does not display song/artist information from connected Bluetooth audio devices. When an incoming call or outgoing call is in progress from your Bluetooth enabled mobile phone, audio streaming will be paused so you can take your call. Once the call is finished, your streaming music will resume.

    Disc & USB Playback

    Disc Compatibility: The Jensen VX7020 has a front-loading disc-slot to make loading your disc easier. The VX7020 supports playback of DVD Video, DVD-R/RW, DVD+R/RW, CD-Audio, and CD-R/RW discs. The unit supports MPEG/AVI/Xvid video & JPEG photo files recorded on to CD-R/RW, DVD-R/RW and DVD+R/RW discs. It also supports playback of MP3/WMA music files loaded onto a CD-R/RW, DVD-R/RW, or DVD+R/RW disc.

    Front-Panel USB Port: The Jensen VX7020 features a front-panel USB (type-A) port for connection and control of a portable USB mass-storage class (MSC) device; such as select Android smartphones (Froyo/Gingerbread OS only), portable digital audio players, or USB thumbdrives. The USB port enables playback of MP3/WMA audio files recorded in FAT16 or FAT32 on a connected USB mass storage class device. The head unit also supports JPEG still image and MPEG/AVI/Xvid video playback via USB. USB portable audio devices that can be charged via USB will be charged when plugged into the navigation receiver's USB port (1A), and the vehicle's ignition switch is set to ACC or On.

    File Compatibility: The Jensen VX7020 supports the following types of audio, video, and photo files recorded onto a disc, or loaded onto a USB mass storage class device.

    Media Type Disc (CD-R/RW, DVD-R/RW, DVD+R/RW) USB (msc)
    File System ISO9660 Level 1/Level 2, Joliet FAT 16/32
    Playable File Types Audio MP3: bit rate up to 128kbps w/ sampling frequency up to 48kHz
    WMA: bit rate up to 128kbps w/ sampling frequency up to 48kHz
    Video MPEG-1/2, Xvid, AVI
    Photo JPEG
    Max # of Files/Folders 1,500 total files/folders
    Tags MP3 ID3-tags, WMA-tags

    Search Functions: The VX7020 provides various search functions to find your music, videos, and photos.

    • Folder/File Search: This menu screen provides a search list for music, video, or photo files stored on your MP3/WMA disc or USB device.
    • Fast Forward/Fast Reverse: You can fast forward or reverse a track/chapter when playing a disc or USB device.
    • Direct Search: During disc or USB playback you can use the numeric keypad on the touch-screen display to access a chapter/track directly.

    Playback Functions: The Jensen VX7020 offers a variety of playback functions to enjoy your music, video, and photo files.

    • Repeat Play: Repeat Chapter, Titles, Tracks, and Folders on a disc or USB device.
    • A-B Repeat: A-B Repeat allows you to repeat a specific section of a DVD.
    • Random Play: When playing a disc or USB device, you can play audio tracks/files in random order.

    Parental Lock: The DVD system has a built-in Parental Lock feature to prevent unauthorized persons from viewing restricted disc content. By default, the rating system is unlocked. You can choose from 8 different levels of Parental Lock. Once setup, the parental lock is released only by entering the user 4-digit password.

    Off Eject: You can eject a disc with the unit powered off. You cannot insert a disc with the head unit powered off.

    iPod/iPhone Integration

    iPod/iPhone Connectivity: The Jensen VX7020 navigation receiver supports connection to either Dock-connector or Lightning-connector Apple iPods and iPhones.

    • 30-Pin Dock Connector iPod/iPhone: The optional jLink-USB cable (110JLINUSB, sold separately) allows you to connect your iPod or Phone (w/ dock connector) to the VX7020 through the head unit's front-panel USB port and 3.5mm AV input. This type of connection supports playback of audio/video content stored on your Apple device, as well as music and movies streamed to your iPhone from select apps. If you only require iPod/iPhone audio playback, you can simply connect your iPod/iPhone to the VX7020's front-panel USB input via the USB/Dock connector cable that came with your iPod/iPhone.
    • Lightning-Connector iPod/iPhone: If you have an iPod/iPhone with the new Lightning-connector; use the Lightning-to-USB cable that came with your Apple device to connect to the head unit's front-panel USB input. These Apple devices only support audio playback of stored music and streamed music apps on your iPod/iPhone device. These Apple devices do not support video output.
    Note: Connecting your iPod/iPhone directly to the head unit via USB (using the cable that came with your device), bypasses the Apple device's DAC and utilizes the 24-bit DAC in the VX7020 for maximized sound quality. Using the optional jLink-USB cable from Jensen does not bypass the iPod/iPhone DAC, so you are limited to the DAC in your Apple device.
    iPod/iPhone Control: The Jensen VX7020 offers music & video navigation, as well as display of song/artist information and battery charging.
    • Content Browsing: You can control your connected iPod/iPhone from the head unit's touchscreen. You can use the VX7020's touchscreen to browse your music by Playlist, Artist, Album, Song, Genre, or Composer. You can browse your videos by Movie, Music Videos, TV Shows, Video Podcasts, Rentals, and Video Playlists. You can also access a music track directly by using the head unit's touchscreen keypad. In addition, you can activate Random & Repeat playback modes. Newer iPod/iPhones with iOS 6.0+ will still allow you to navigate stored content and apps from the Apple device's touchscreen; older iPod/iPhone devices will be locked during connection.
    • Music Information: The Jensen VX7020 will display your iPod/iPhone's music file information from stored music and select music apps. The head unit will display Track number, Elapsed playing time, Artist name, Song/Album title, and Album Art.
    • Battery Charging: The head unit's USB connection provides 1 of current to power and charge your connected iPod/iPhone when your vehicle's ignition switch is set to the 'ACC' or 'On' position. This unit does not charge the iPad. If your iPod/iPhone has no initial battery charge, then the unit will not recognize it.

    iPod/iPhone Compatibility Chart: The Jensen VX7020 is "Made for iPod/iPhone" compatible and support the following iPod/iPhone model features (6/17/2014):

    iPod/iPhone Generation Tested Version Media Type Control Type Display Type Bluetooth Charge
    Audio Video Head Unit iPod/iPhone Pandora App Song/Artist Text Track Info Album Art Phone Audio
    iPhone 2G 3.1.3 Y Y Y N N Y Y Y Y N Y
    3G 4.2.1 Y Y Y N N Y Y Y Y Y Y
    3GS 5.1.1 Y Y Y N Y Y Y Y Y Y Y
    4 7.1.1 Y Y Y Y Y Y Y Y Y Y Y
    4S 7.1.1 Y Y Y Y Y Y Y Y Y Y Y
    5 7.1.1 Y N Y Y Y Y Y Y Y Y Y
    5C 7.1.1 Y N Y Y Y Y Y Y Y Y Y
    5S 7.1.1 Y N Y Y Y Y Y Y Y Y Y
    touch 1st 2.2.1 Y Y Y N N Y Y Y N N Y
    2nd 4.2.1 Y Y Y N N Y Y Y N Y Y
    3rd 5.1.1 Y Y Y N N Y Y Y N Y Y
    4th 6.1.3 Y Y Y Y N N Y Y N Y Y
    5th 7.1.1 Y N Y Y N N Y Y N Y Y
    nano 1st 1.3.1 Y N Y N N Y Y Y N N Y
    2nd 1.1.3 Y N Y N N Y Y Y N N Y
    3rd 1.1.3 Y Y Y N N Y Y Y N N Y
    4th 1.0.4 Y Y Y N N Y Y Y N N Y
    5th 1.0.2 Y Y Y N N Y Y Y N N Y
    6th 1.2 PC Y N Y N N Y Y Y N N Y
    7th 1.02 PC Y N Y N N Y Y Y N Y Y
    classic 80GB 1.1.2 Y Y Y N N Y Y Y N N Y
    120GB 2.0.1 Y Y Y N N Y Y Y N N Y
    160GB 2.0.4 Y Y Y N N Y Y Y N N Y
    video 5th 1.3 Y Y Y N N Y Y Y N N Y
    iPad 1 5.1.1 Y Y Y N Y Y Y Y N Y N
    2 7.1.1 Y Y Y Y Y Y Y Y N Y N
    3 7.1.1 Y Y Y Y Y Y Y Y N Y N
    4 7.1.1 Y N Y Y Y Y Y Y N Y N
    mini 7.1.1 Y N Y Y Y Y Y Y N Y Y
    air 7.1.1 Y N Y Y Y Y Y Y N Y N
    Note: Apple iPod/iPhone software updates may change functionality results. If you download a newer software version, you may need to reset the head unit and your iPod/iPhone to regain functionality. If this doesn't work, you may need to wait until a newer software update is available.

    AM/FM+Pandora+SiriusXM Radio

    RDS AM/FM Tuner: The head unit features a built-in AM/FM tuner with manual, seek, scan, preset, and direct tuning. The Radio Data System (RDS) feature displays radio broadcast information such as artist, title, and album when listening to compatible FM stations. FM stations with Radio Data System (RDS) service send inaudible digital information along with the regular radio program signal.

    • Preset Tuning: The unit features 3 FM bands and 2 AM bands with the capability of storing 6 presets for each band giving you a total of 18 FM presets and 12 AM presets (30 total). You can also automatically store the six strongest stations in your area inside the current selected band.
    • Local Seek: The unit's tuner also is equipped with a Seek mode that when used with the Local function, only allows radio stations with a strong local radio signals to be played.
    • Direct Tuning: The built-in AM/FM tuner also allows direct frequency tuning through the unit's touchscreen panel.
    Note: The tuner features selectable North America and European tuning.

    Pandora App: The free Pandora App (either from iTunes Apps or Google Play) lets you play music from the Pandora music service through the Jensen VX7020 using your USB-connected Apple iPhone (iOS 5.0+) or Bluetooth paired Android smartphone. Your compatible mobile device will need an active Data Plan account with connection to the Internet via 3G, EDGE, or WiFi. You will also need a Pandora music service account. The Jensen VX7020 provides control over the Pandora music service and displays Artist, Album, and Song information (including Album Art).

    • Station List: You can select Pandora stations from your Station List.
    • Skip Songs: You can skip song tracks within a station. You cannot skip back to a previous song. Pandora limits the number of skips allowed.
    • Thumbs Up/Down: You can give songs a thumbs up or thumbs down to help Pandora personalize stations to suit your preferences.
    • Bookmarking: The song or artist currently being played can be bookmarked & stored in your Pandora account.
    Note: Access to the Pandora service will depend on the availability of a cellular and/or WiFi network for purposes of allowing your iPhone to connect to the Internet. Pandora is not supported in Canada & only available in the United States.

    SiriusXM Ready: The Jensen VX7020 comes ready for SiriusXM programming. Thanks to its proprietary SiriusXM Connect port, you can add the optional SXV300V1 SiriusXM Connect tuner and receive more than 150 channels of exclusive programming directly from SiriusXM, via the "SiriusXM All Access" package (subscription required). Visit for a complete list of subscription options & channel guide. Additional features of the SXV300V1 SiriusXM Connect tuner include:

    • Channel list displays a list of all available channels
    • Category Search searches for channels in a certain category
    • Direct Channel input allows you to directly enter a station number using the remote control
    • Information such as Channel Name w/ Channel Art, Artist Name, and Song Title can be viewed on the head unit's display
    • Up to 18 SiriusXM Satellite Radio station presets
    • Channels containing unsuitable content for children can be blocked
    Note: A separate SiriusXM Satellite Radio subscription is required (operates on the XM Network). However, you can easily add this SiriusXM tuner to an existing Sirius or XM account for a Multi-Radio Discount Plan.

    Audio Section

    D/A Converter: The Jensen VX7020 is equipped with a high-performance 24-bit, 192kHz digital-to-analog converter with a multi-bit Sigma-Delta modulator.

    CEA2006 Compliant: The power specifications for the VX7020 are compliant with the CEA2006 Mobile Amplifier Power Testing and Measurement standards from the Consumer Electronics Association (CEA). These standards were developed as a way to equitably compare power specs from model to model and between manufacturers. The power output specs for the VX7020 are as follows:

    • CEA2006 Specs: 13 watts RMS x 4 channels (at 4 ohms, 20Hz-20kHz, 1% THD-N)
    • Maximum Power Output: 40 watts x 4 channels (160 watts total)

    6V/5Ch Preamp Outputs w/ Subwoofer Control: The Jensen VX7020 is equipped with five 6.0-volt preamp outputs (Front/Rear/mono-Sub). The front and rear channels are fading, while the subwoofer output is non-fading with an adjustable low-pass crossover filter (Off/80/120/160Hz) and separate level control (+/-12).

    EQ: The VX7020's built-in equalizer offers 8 preset sound modes (Optimal, Classic, Rock, Jazz, Techno, Pop, Flat, or User) suitable for the music genre of your choice. The User mode allows you to manually adjust the head unit's 10-band EQ (31.5Hz, 62Hz, 125Hz, 250Hz, 500Hz, 1kHz, 2kHz, 4kHz, 8kHz, and 16kHz) from 0-20.

    Audio Enhancements: The Jensen navigation receiver offers a variety of audio settings to enhance your listening experience in your vehicle.

    • Loudness: The Loudness feature compensates for deficiencies in the low and high sound ranges at lower volume.
    • Source Level: You can increase the relative volume (+/-6) of the unit's source inputs to match the external source's output level. The Source Level can be used for the VX7020's Radio, Disc, USB, iPod, Bluetooth, SiriusXM, Navigation, or AV input.

    Programmable Turn-on Volume: You can program the VX7020 to turn on with the volume at a preset level, instead of the same level as when the head unit was turned off last. This prevents possible speaker damage or a startling surprise when the receiver first turns on at a high volume level.

    Beep Tones: An audible beep tone confirms each function selection. The beep tone can be disabled/enabled in the Setup Menu.

    A/V Connection

    Dual AV Inputs: The Jensen VX7020 is equipped with AV input terminals on the front and rear of the unit to enable enjoyment of content from an external connected source. The rear composite video/stereo RCA inputs are ideal for permanent installations, while the front AV mini-jack (3.5mm) input will come in handy for quick connection of a portable audio/visual source.

    Video Out: A single RCA composite video-output jack allows you to an add external monitor such as rear headrest monitor (sold separately). The video output will display whatever video signal that is being displayed on the head unit's touchscreen monitor.

    Rear View Camera Input: The Camera Input consists of a Composite video RCA jack for connecting an optional rear view camera (sold separately) in order to display the area behind your vehicle on the head unit's touchscreen. When an optional rearview camera is connected to this unit, the rear view image is displayed on the screen when your vehicle is placed in reverse gear (green/white wire of harness must be connected to reverse light wire of vehicle). Automatic video switching takes approximately 0.75 seconds. Audio from your music source will continue playing, while the back-up camera is displayed.

    Our Product Research Team

    At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

    Q & A

    Customer Q&A

    Crutchfield asked  
    Why did you buy this?

    What an improvement to factory equipment. I used the suggested install kits and it all worked like a charm. Looks great. Only complaint is the GPS needs to provide audible turn directions sooner. Other than that, the sound is much better and I finally have great sound in the car instead of weak factory stereo. Having GPS is added value. Money well spent. [ Frank  Jun 09, 2016 ]
    Good Price and Great Reviews [ Michael  May 25, 2016 ]
    Just ordered. Great features for the price. I hope it lives up to the hype !!! [ Albert  May 21, 2016 ]
    Nice to have everything in one unit. [ STEPHAN  May 20, 2016 ]
    It seemed like a reasonably priced and content filled head unit that would meet 99% of my needs. [ JOHN A  May 18, 2016 ]
    price and ability [ ARETHA  May 15, 2016 ]
    Had defective radio that need to be returned (no longer sold). Upgraded to better system. [ Michael E.  Apr 17, 2016 ]
    fit dash and good reveiws [ Craig  Apr 06, 2016 ]
    Figured if I was gonna upgrade my 07 Camry LE I should go with as many bells and whistles. [ GWENDOLYN  Apr 02, 2016 ]
    We really wanted an upgraded GPS, as well as other features that come with the Jensen. Our 2012 Highlander's original radio was OK, however, the USB port on the Highlander is an ergonomic nightmare. It will be nice to have an accessible port! [ Gerald  Mar 16, 2016 ]
    it had the features i wanted, the price is good, and the customer ratings were very high. [ paul  Mar 15, 2016 ]
    good reviews [ Carlton  Mar 11, 2016 ]
    Like the options [ George  Mar 11, 2016 ]
    Price and features. [ Markus  Feb 28, 2016 ]
    It was recommended as an easy fit and the quality is well known. [ Tickyman  Feb 25, 2016 ]
    Great past experience with this unit and XM radio capability. I have this in another enclave and it has worked great! [ Edwin  Feb 24, 2016 ]
    Online research and compatible with my car [ Dario  Feb 18, 2016 ]
    Most features at the best price and will fit in my car. [ Bobby  Feb 18, 2016 ]
    I was impressed with the specs and reviews. [ Brian  Feb 09, 2016 ]
    The comments in the reviews helped my decision to purchase this particular unit. [ Elaine  Feb 01, 2016 ]
    This unit had all the features my girlfriend wanted, and is literally hundreds of dollars cheaper than other units with the same features. Touchscreen, iPod integration, DVD, Bluetooth, Navigation - plus the ability to add on a backup camera in the future! A great unit at a great price. [ Troy  Jan 27, 2016 ]
    it was well reviewed and inexpensive as far as adding navigation to my mustang [ Christopher  Jan 21, 2016 ]
    I am a Kenwood customer ... but they are expensive. This Jensen unit gets good user reviews. Has all the features I really wanted. 6 volts of pre amp output - rear camera compatible. Gonna try it out. [ Bryan  Dec 29, 2015 ]
    After extensive research, this product met what I was looking for at a fair price. Value. [ David  Dec 26, 2015 ]
    cheap and good reviews. [ Marco  Dec 18, 2015 ]
    Feature set - Bluetooth compatible - Jensen name - other reviews [ Jimmy  Dec 09, 2015 ]
    Best radio for the price [ John  Dec 07, 2015 ]

    110 questions already asked

    Thanks for your question. For information on comparing two or more models I would recommend reaching out to an Advisor by phone (1-800-324-9695) or online chat. They will be able to help determine the differences and help you make the best choice for your system and your budget. [ Kenny  Jul 05, 2016 ]  Staff
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: Or try our online support center: [ Krissy  Jun 10, 2016 ]  Staff
    Sorry, the link breaks when I paste it here in the comments section. It should work if you copy/paste it into the address bar of your browser though. --Ryan [ Ryan  Jun 08, 2016 ]  Staff
    It is not, no. At the moment, only Pioneer, Alpine & Kenwood have models that offer the iDatalink port:|FFiDatalink_Port I hope that helps! My Bio: [ Ryan  Jun 08, 2016 ]  Staff
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you. [ Kenny  Jun 04, 2016 ]  Staff
    I can answer for my 2014 version. Yes you can play music. After setting up the GPS for directions, hit the menu button to go back to the main screen to select your audio source. No it does not name streets. Keep in mind, I haven't updated my firmware and maps since purchase in 2014. [ WALTER C  May 30, 2016 ]
    Yes, you can play music through any of the available sources, CD, radio, Siris, Pandora, iPod, etc while navigating, the audio will mute the radio whenever driving instructions are provided. No, it does not say the street names. [ Doug V.  May 28, 2016 ]
    Antenna making good connection? [ Cuong  Apr 29, 2016 ]
    Do you have volume controls on the steering wheel? If so, you must have the correct adapter to connect the steering wheel controls to the Jensen system. Or you can just disable the steering wheel controls by not connecting them. I connected my system in without the adapter and the radio never worked correctly. [ Bloise  Apr 29, 2016 ]
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: Or try our online support center: [ Krissy  Apr 29, 2016 ]  Staff
    All I can suggest is to re-read page 54 of the Vx7020 manual. Also look at page 49.... You must link your device to either the standard USB or the 3.5mm (stereo line-in) from your line output like your headphone connection..... [ Gregory  Apr 27, 2016 ]
    The Lightning plug works just fine. Ive had no issues using my IPhone 6s or my iPod. [ Douglas  Apr 27, 2016 ]
    I use Bluetooth or a 3.5mm to 3.5mm and connect it hard wired! [ Michael  Apr 27, 2016 ]
    Your lightning connector will work just fine. I use it all the time. [ Doug V.  Apr 27, 2016 ]
    Yes. 4 gig [ Peter  Apr 01, 2016 ]
    Yes IGO is a the GPS software and it has a chip. The unit is OK I got it for the camera which hooked up OK. Consider putting in a few more dollars and going up a level. The touch screen is weak and can be a real headache. [ Russell  Apr 01, 2016 ]
    Sorry, I don't recall. I bought mine several years ago. I do recall that the micro SD card is used to update the software/maps. [ Garry  Mar 29, 2016 ]
    I do not believe so. I went through all the settings and could not find a temp option. FYI I do like this unit a lot. I have the backup camera on it as well and for the price it has served us well. We actually have the same unit on two of our vehicles. [ BRADLEY  Apr 02, 2016 ]
    Never investigated. My vehicle has a manufacturer installed temp display in dash [ Jeffery  Mar 31, 2016 ]
    Yes. It is the remote feed. When the radio is turned on a voltage is presented to this lead that can be attached to a power antenna and/or amplifier. When this voltage is detected by the power antenna and/or amplifier it will turn on. [ WALTER C  Mar 27, 2016 ]
    There is a blue wire for the Power Antenna ( 500mA max, current limited protection.) I believe that it can be use to activate a power amplifier as well. There is no detail information..on how to wire the unit...just a basic wiring diagram. I did not use this wire. [ Gregory  Mar 25, 2016 ]
    Yes, it has a connection for a power antenna. [ Doug V.  Mar 25, 2016 ]
    It resumes with last known volume level. [ Randy  Mar 25, 2016 ]
    For additional details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on what fits and what you will need for an installation in your vehicle. [ Kenny  Mar 21, 2016 ]  Staff
    Yes it does, but the screen quality is pretty poor. This radio, while cheap, is very poor and I have not been happy with it. Everything is slow and the Nav system is awful. If I had it to do again I would spend the money and get a better unit. [ Richard  Mar 11, 2016 ]
    Yes it does. You have to run a wire to the reverse. I found it easier 2 splice into the backup light. So when you put it into reverse the backup light comes on and charges the backup camera. Works really well. Good luck. [ Jim  Mar 11, 2016 ]
    In my 2012 Ram, yes it did. [ James  Mar 11, 2016 ]
    Yes [ Jose  Mar 11, 2016 ]
    Yes...there is a trigger wire that activates camera screen. Easiest way would be to run a wire with camera cable and tie into reverse lights. [ JOHN P  Mar 11, 2016 ]
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our webs