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Sony WH-1000XM2

Over-ear Bluetooth® wireless noise-canceling headphones (Champagne Gold)

15 Reviews | 1 question

Item # 158100XM2C

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Overview

Our take on the Sony WH-1000XM2

Back in 2016, Sony made many "best-of" lists with their MDR-1000X wireless noise-canceling heaphones. With their revamped WH-1000XM2 headphones, Sony kept everything that made the originals a favorite among our customers. That includes the great sound, sharp looks, and snug, comfortable fit. But they've improved the already stellar noise cancellation and added even more convenience features.   

Sony WH-1000XM2 folded up

The Sony WH-1000XM2 wireless noise-canceling headphones fold up neatly for travel.

Sony's best noise-cancelers are now even better

Back in 2016, Sony made many "best-of" lists with their MDR-1000X wireless noise-canceling heaphones. With their revamped WH-1000XM2 headphones, Sony kept everything that made the originals a favorite among our customers. That includes the great sound, sharp looks, and snug, comfortable fit. But they've improved the already stellar noise cancellation and added even more convenience features.   

Completely personalized noise cancellation

Sony has used adaptive noise cancellation for a while now, and I've always found the circuitry very effective. It takes your surroundings into account, then adjusts the level of noise cancellation. But their "next-gen" circuitry goes one step further. 

The WH-1000XM2 includes special on-ear sensors that can detect whether you are moving or standing still — and even if you're wearing glasses or not. Another sensor monitors barometric pressure. So now Sony can serve up noise cancellation that's optimized to the height of your in-flight plane.

Plus, you can download Sony's Headphones Connect mobile app for direct control over what noises you let in or keep out. 

A convenient way to hear others 

You can even choose to let in important ambient noise or voices. Temporarily turn off the noise-canceling technology by simply placing your hand over the right earcup. Tiny mics will pick up external sounds and voices.  

Sony's quick attention feature

When it's time to place a drink order, just put your hand over the right earcup.

Special aluminum-coated drivers

These headphones are designed to deliver maximum detail from your music. The 40mm drivers have a strong-yet-light aluminum-coated diaphragm. It can respond rapidly and retain its shape, for accurate sound with a clear, detailed midrange. Specially designed vents in the earcups allow air to pass through, accentuating the bass.

And with the Headphones Connect app, you can dial-in the sound signature to meet your preference.

Higher-quality streaming

Music plays wirelessly from your Bluetooth-equipped phone or portable player. Sony's included an advanced form of audio coding called "aptX-HD®," for improved sound quality with devices that support this technology.

And for the best in wireless sound, you can use these headphones together with a Sony High-res Walkman. This pairing takes advantage of Sony's LDAC technology, which allows the wireless signal to retain all the musical detail that gives a song personality.

30 hours of battery life and touch control

When fully charged, you can expect up to 30 hours of wireless listening with noise-cancellation turned on. You can toggle this feature on and off using the snappy touch-sensitive panel on the right earcup. It's also great for controlling music, volume, and calls with a simple tap or swipe of your finger. 

Product Highlights:

  • closed-back, over-the-ear headphones
  • dynamic 40mm drivers with an aluminum-coated, Liquid Crystal Polymer diaphragm for powerful, accurate sound
  • Bluetooth 4.1 connectivity for wireless music listening and phone calls with compatible smartphone
    • aptX-HD® and AAC decoding provides high-quality music streaming from compatible devices
    • LDAC Hi-Fidelity wireless music streaming from compatible sources
  • S-Master® HX amplification offers detailed playback of wireless music
Adaptive Noise Cancellation:
  • active noise cancellation circuitry adjusts to the level of external sound
  • free Sony Headphones Connect app for Apple and Android lets you adjust settings
    • customize the sound and manually choose the level of noise cancellation
  • Adaptive Sound Control uses movement sensors to adapt noise cancellation
    • detects whether your running, walking, standing still, or riding in car (app required)
  • barometric pressure sensor
    • optimizes noise-canceling and sound to your altitude when in flight
Easy Controls:
  • NFC-compatible for one-touch Bluetooth pairing with compatible devices
  • earcup touch controls let you answer calls, play/pause music, skip tracks, and control volume
  • quickly turn off noise-canceling by covering right earcup with hand
  • built-in microphone for making calls with a smartphone
General Info and Specs:
  • built-in rechargeable battery offers up to 30 hours of wireless use with noise cancellation
    • 10 minutes of recharging provides enough power for 70 minutes of listening
  • includes USB cable for charging and miniplug cable for wired use
    • airline adapter included for in-flight entertainment systems
  • portable folding design with carrying case included
  • frequency response: 20-40,000 Hz
  • weight: 9.7 oz.
  • warranty: 1 year
  • Our 60-day money-back guarantee

Worked great on a recent flight. Much better noise cancellation than my old first gen Bose from 11 years ago. Got a little tired of wearing them on a long flight. But battery life was great.

Dan, Sudbury, MA

What's in the Box:

  • Over-ear wireless headphones (champagne gold)
  • 60" Audio cable (straight 3.5mm plug on one end and a right-angled 3.5mm plug on other end)
  • 20" USB charging cable (Type A USB on one end and a Micro-B USB on other end)
  • Airline adapter (single female 3.5mm to dual male 3.5mm)
  • Zippered storage case
  • Reference Guide
  • Operating Instructions
  • Limited Warranty (US & Canada)
Reviews

Sony WH-1000XM2 Reviews

Average Customer Review(s):

(15 Reviews)

Happy in AZ

Scott from Chandler, AZ on 1/12/2018

Crutchfield Customer Review (What's this?)

I compared the Sony WH-1000XMS to the Bose 35's and ultimately decided on the Sony's. Couldn't be happier with the decision! Sound quality is incredible! Also, the built in touch controls are super convenient. Add in the Google assistant, mute function by simply placing your hand over the right ear cup, and these headphones are worth every penny. I highly recommend these to anyone looking for quality Bluetooth NC headphones. The build quality is also second to none!

Pros: Construction; sound quality; Google assistant; touch controls; NC quality

Cons: Pricey

Great Sound

David from Long Island, NY on 12/27/2017

Crutchfield Customer Review (What's this?)

Just going to say it immediately but I'm not a fan of the touch pad, it responds and works just as it should but sometimes I will stretch and will touch it with my arm pausing my music. It's annoying but not a deal breaker. The headphones themselves are absolutely amazing. The first time I paired them with my iPhone the volume was not synced for whatever reason and it seemed as if the volume on the headphones did not get loud at all. Once I swiped up to max, all was good and I haven't had that issue since. Great sound and better noise canceling. You will still hear things but it's amazing how it silenced the would around you when listening to music

Pros: Noise canceling, amazing sound. Sony quality

Cons: Can creek when around your neck, touch pad can't be disabled. Micro usb (usb type C come on!!!)

Big improvement

Dan from Sudbury, MA on 12/26/2017

Crutchfield Customer Review (What's this?)

Worked great on a recent flight. Much better noise cancellation than my old first gen Bose from 11 years ago. Got a little tired of wearing them on a long flight. But battery life was great.

Pros: Excellent noise reduction

Cons: A little tight on my large head

Sony WH-1000XM2

Anonymous from Rye, NY on 12/25/2017

Crutchfield Customer Review (What's this?)

Great headphones.

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Super happy

Mike from Phenix City, AL on 12/23/2017

Crutchfield Customer Review (What's this?)

Awesome set of headphones. The noise cancelling is killer as well as the sound quality and comfort.

Pros: Sound, noise cancelling, fit

Cons: Can get a little bit warm on your ears.

Sony WH-1000XM2

Chad from Honolulu, HI on 12/19/2017

Crutchfield Customer Review (What's this?)

Earphones are awesome so far. I have had Bose in the past and they are very comparable. Bose needs to step up their game.

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Sony WH-1000XM2

Anonymous from Acworth, GA on 12/19/2017

Crutchfield Customer Review (What's this?)

Incredible set of headphones! Glad I bought them over the Bose.

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Sony WH-1000XM2

Anonymous from Campbell, CA on 12/18/2017

Crutchfield Customer Review (What's this?)

Great headphones! I purchased these to replace QC25's and could not be happier. The noise cancelling is better, love the bluetooth vs. wired, and comfort is about the same. I would say that the QC's are more comfortable but the XM2's are definitely not uncomfortable. Battery life is fantastic too.

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Sony WH-1000XM2

Dan from Eureka, CA on 12/12/2017

Crutchfield Customer Review (What's this?)

I qualify this review in that I have not had anything to compare these headphones to except some in ear cheapies. So the first thing: OMG. Second thing: OMG. These provide a beautiful emphasis on the full sound spectrum of frequencies. I signed up with the free three month trial with iTunes and it's like listening to music all over again.

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Amazing sound quality - best in class

Grant from Eagle Mtn, UT on 12/8/2017

Crutchfield Customer Review (What's this?)

The sound quality is FANTASTIC. It is better than my Bose QC35 II. They have dense ear cups that isolate sound pretty well, even without the noise cancelling turned on. They feel much better quality that Bose. The feature where you cover the ear to hear ambient sounds is really useful. It allow you to hear people when they need to talk to you without removing the cups. I worried that it would be activated by leaning against the airplane wall or something else, but it really only responds to my hand. I really enjoyed the added functionality through using the phone app. Optimizing sound based on the atmospheric pressure, whether I have my glasses or a ballcap on, etc. was my favorite feature. I appreciated the ability to control sound direction as well. Unfortunately, I found them uncomfortable after extended sessions (2 hours or more). For that I decided to just stick with my Bose. Again, sound quality really was superior. The ancillary features (touch controls, app control) were nice to have as well.

Pros: Sound Quality Touch controls Phone app functionality Density of the ear cups

Cons: Long time wearability Can't listen while plugged in to power

Sony Sony WH-1000XM2 rocks

Doug from Saraland, AL on 12/7/2017

Crutchfield Customer Review (What's this?)

The Sony WH 1000xm2 is much better than my Bose NC. They were well worth the money and will make a great present.

Pros: Noise canceling and great sound

Cons: None

The best on the market

Scott from Fredericksbrg, VA on 12/7/2017

Crutchfield Customer Review (What's this?)

honestly the best noise canceling headphones on the market. It's nice to be able to concentrate on the music and not what's going on around you. The big plus is they produce great sound!!

Pros: Great noise canceling technology and they sound great

Cons: None

Sony WH-1000XM2

Anonymous from Irvine, CA on 12/7/2017

Crutchfield Customer Review (What's this?)

The best noise canceling headphones I have experience. Good sound quality too. Better than Bose.

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Sony WH-1000XM2

Ross from Dublin, OH on 12/4/2017

Crutchfield Customer Review (What's this?)

These headphones are very comfortable and they sound great!

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Best wireless, noise canceling headphones on the market!

Jazzman from Danville, VA on 11/23/2017

Crutchfield Customer Review (What's this?)

These are the best wireless, noise canceling headphones I have ever used. I had Bose QC 35s, and I sold them because they just couldn't measure up. These new Sony headphones just beat the socks off the QC 35s from the standpoint of sound and features. I can't say much, however, for the Headphones Connect app that goes with it. I tried the app, but there was no comparison to the EQu app I was already using. The Sony app needs a lot of improvement. The surround effects, EQ and DSEE really just did not do much for the overall sound. Plus, if you read the fine print associated with the app, Sony wants to be able to collect more information from consumers than they should. If you are concerned about security on your devices, do not use this app. The Sony WH-1000XM2s are the best headphones out there, but I would ditch the app and stick with an equalizer like EQu.

Pros: Great sound quality Excellent noise canceling Simple controls

Cons: Headphones Connect app needs much improvement and more security

Details

Hands-on research

Features and Specs

General
Fit Style Over-the-ear
Earcup Type Closed
Earcup Width x Height 3.147" x 3.982"
Noise-canceling Yes
Mic For Taking Calls Yes
iPhone Control Yes
Lightning Connector No
Android Control Yes
Frequency Response 4-40k Hz
Sensitivity 103 dB
Impedance 46 Ohms
Weight 9.8 ounces
Cord Length 60"
1/4-inch Adapter Included No
Volume Control Yes
Parts Warranty 1 Year
Labor Warranty 1 Year

Product Research

Features

Overview: The Sony WH-1000XM2 Wireless Noise Cancelling Headphones have all of the latest features in wireless headphones for the best experience in personal listening. With Digital Noise Cancellation, Adaptive Sound Control, and Touch Sensors on the earcups, the headphones make it easy to get the sound you want from your digital music files. The headphones include an audio cable for wired listening, airline audio adapter, a USB charging cable, and a zippered storage case.

Bluetooth/NFC: The 1000XM2 has Bluetooth 4.1 for wireless listening from your smartphone, tablet, or Bluetooth music player. Compatible profiles include A2DP, AVRCP, HFP, and HSP, with SBC, AAC, LDAC, aptX, and aptX HD codecs. LDAC transmits approximately three times more data than conventional Bluetooth, with a maximum transfer rate of 990 kbps for exceptional sound quality. For NFC-enabled devices, you can easily pair to the headphones by simply touching the device to the N-mark on the left earcup of the headphones.

Digital Noise Cancellation: The headphones are equipped with built-in microphones on the top of the earcup that captures outside noise and sends and equal-but-opposite cancelling signal to the unit. You'll be able to hear more of your music and less of the outside distractions. The Sony Headphones Connect app has a Noise Cancelling Optimizer that takes into account the shape of your face, whether or not you wear eyeglasses, even the atmospheric pressure, to make the noise cancelling effect even better.

Adaptive Sound Control: Sony's Adaptive Sound Control can detect your activity and adjust the sound settings to you. When traveling, you can immerse yourself in your music with the highest level of noise cancellation. If you're walking, the noise cancellation adapts so you can stay aware of your surroundings while listening to music. While waiting, such as in an airport or train station, the noise cancellation is reduced so you can hear important announcements. These settings can be customized to your personal tastes in the Sony Headphones Connect app.

Sony Headphones Connect App: The Sony Headphones Connect app gives you control over the sound of your headphones right on your smartphone or tablet. In addition to Adaptive Sound Control and Noise Cancelling Optimizer (mentioned above), the app's Sound Position Control lets you choose the direction from which you hear your music (Front, Front Right, Front Left, Rear Right, or Rear Left). You can select from available presets for the Surround VPT and Equalizer features, control your music (play/pause, skip forward/backward, fast forward/backward), and set the Clear Bass and DSEE HX (high range compensation for compressed music files) levels. The Sony Headphones Connect app is compatible with iOS devices (iOS 9.0 or later) and Android devices (Android 4.4 and up).

Touch Controls: Using the touch-sensitive panel on the outside of the right earcup, you can easily control all your music and calls. Volume is controlled with up or down swiping motions, while music/call controls utilize tapping and forward or backward swipes. The Quick Attention feature lets you instantly mute the audio by placing your hand over the touch pad so you can hear an announcement or conduct a conversation without removing your headphones.

High Resolution Audio: The headphones are compatible with Hi-Res Audio, allowing you to hear all of the subtle details of your music. They have powerful 40mm aluminum-coated Liquid Crystal Polymer diaphragms that can reproduce low bass notes and ultrasonic highs up to 40kHz. For true Hi-Res audio reproduction, the included 5' audio cable must be used in a wired connection to your Hi-Res-capable playback device.

Rechargeable Battery: The Sony WH-1000XM2 over-ear headphones are equipped with a 3.7-volt Lithium-Ion rechargeable battery to power the Bluetooth and ANC functions. The battery fully charges in approximately 4 hours via USB using the included Micro USB cable. With a 10-minute Quick Charge, you can get about 70 minutes of music playback. (See battery life estimates below in Specifications.)

Specifications:

  • Frequency Response:
    • Wired: 4Hz to 40kHz (with or without NC)
    • Wireless: 20Hz to 20kHz (44.1kHz sampling); 20Hz to 40kHz (LDAC 96kHz sampling, 990 kbps)
  • Sensitivity: 103dB/mW (wired, NC on); 98dB/mW (wired, NC off)
  • Impedance: 46Ω (wired, NC on); 14Ω (wired, NC off)
  • Full Charging Time: approx. 4 hours
  • Battery Life (estimated):
    • Music Playback: 30 hours (NC on), 38 hours (NC off); 70 minutes (after 10 min quick charge)
    • Communications: 30 hours (NC on), 38 hours (NC off)
    • Standby: 40 hours (NC on), 200 hours (NC off)
    • Noise Cancelling with Headphone Cable Connected: 40 hours
  • Dimensions:
    • Earcups: Width 3.147" Height 3.982" Depth 2.006"
    • Headband: Width 1.058"
  • Weight: 9.8 ounces (w/o cable)

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

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Q & A

Customer Q&A

Crutchfield asked  
Why did you buy this?

Reviews [ Subhash  Dec 16, 2017 ]
Is a gift [ F  Dec 15, 2017 ]
All the reviews had them rated at the very top of noise-cancelling headphones, and I could buy these for significantly less than the Bose 35. [ Wayne  Dec 12, 2017 ]
reviews [ Steve  Dec 08, 2017 ]
After looking into noise cancelling headphones, it seemed like these were best-in-class. I will be using them for work and travel! [ Peter  Dec 08, 2017 ]
Either this or Bose. This has better revisions versus the bose QC35II's revisions (which were few, like adding a google button, who cares about that?) [ Z  Nov 23, 2017 ]
I believe that according to my research the Sony WH-1000XM2 is all you will ever need in a wireless headphone [ Scott  Nov 23, 2017 ]
I wanted the best noise cancelling and sound - plus the most comfortable option. [ Ross  Nov 21, 2017 ]
I need a great headphone that can do it all. This includes noise canceling, Bluetooth, over the head comfort, long battery life, in flight use and the most important part, I like to hear great sound. [ Clarence  Nov 17, 2017 ]
Technology dovetails with my DAC device, Air travel, neighbor's leaf blower. [ Walter R.  Dec 22, 2017 ]
I did serious research on the product, settled on the Sony WH-1000XM2, gravitated toward Crutchfield because of its reputation, found the price competitive and the on-line ordering procedure fast and easy ... and placed the order. I'm looking forward to enjoying the purchase. [ Teddy W.  Dec 14, 2017 ]
Good reviews [ Stephen  Dec 10, 2017 ]
Sale. Tired of black. [ Dan  Nov 27, 2017 ]
Newest tech by Sony and very convenient inter-reaction. [ Hongyuan  Nov 23, 2017 ]

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