Crutchfield Customer Review (What's this?)
Made for a fantastic living room TV.
If your HDTV is more than a few years old, you'll be amazed by the enhanced picture quality and features of 4K models like Samsung's UN55KU7000. Its super-sharp 4K picture has four times the detail of even the best HD sets, and its streaming video capabilities and other built-in web apps make this sleek, slender TV anything but a "boob tube."
This Ultra HD TV also supports HDR (High Dynamic Range), which means it has advanced contrast and color capabilities, too. Samsung's Active Crystal Color feature uses crystal-like technology to increase color range and brightness. One of the best things about HDR is that, unlike the fine details of 4K, you can easily see HDR's picture improvements from across a room.
When your TV has a picture that's as crystal clear as the UN55KU7000's, you'll want to feed it the highest quality signals you can find. Hands down, the best available 4K source is a 4K Ultra HD Blu-ray player. Several studios have released movies on Ultra HD Blu-ray, and most of those discs are also encoded with HDR. There are several 4K web streaming options, including Netflix®, Amazon Instant Video, and UltraFlix. And Amazon and Netflix feature HDR on many of their 4K offerings.
As lots of 4K TV owners have learned, you don't need native 4K content to enjoy a terrific picture. Samsung made 4K upconversion a top priority as they developed the video processing circuitry for the UN55KU7000. Their UHD Upscaling automatically upconverts any signal to match the screen's 4K resolution. All of your current video sources — Blu-ray player, cable or satellite TV box, game console — will look better than ever.
This TV's brain is a speedy Quad-Core processor that lets you browse the web without having to interrupt what you're watching. Besides surfing the web you can do things like multitask or use one app while downloading another. Whether your connection is wired or wireless, you can do a quick web search while you watch movies and TV shows, and enjoy TV while you chat with friends and family online. Samsung's on-board selection of streaming video and music apps is second to none.
The AllShare™ Play feature lets you wirelessly access and stream content from any compatible device. If you own a Samsung Galaxy smartphone or Tab, you can share movies, photos, and music via the UN55KU7000. Your Wi-Fi® network lets you do things like "toss" photos from your phone or tablet to the screen with the swipe of a finger. Or push streaming video like Netflix movies from device to screen.
Unsure if your network can handle demanding tasks like 4K streaming? Check out our wireless router buying guide. If you haven't upgraded your hardware in the last few years, a new router will offer big improvements in range and speed.
Use the Sanus MountFinder™ to see a list of wall-mounts that work with your specific TV.
Scratch & Dent items may be missing non-essential accessories. In some cases the manufacturer's accessories have been replaced with generic equivalents.
Average Customer Review(s):
Made for a fantastic living room TV.
Samsung makes a great TV. I highly recommend it.
Pros: Picture. Easy to set up and control.
Cons: Stand is too wide and doesn't rotate. Sound is not great.
You can't beat the picture quality at this price level. Overall very satisfied with purchase.
Pros: Easy set up. Great picture quality. Easy to use smart tv functions. Affordable.
Cons: Not as bright as the ultra 4K tv's but can't complain for the money! Don't like the tv stand. Stand leaves tv tilted a little facing upwards. Had to put a shim under rear of stand.
I love this HDTV! Great picture, right to the edge, great sound. Was concerned about not going with the 8000 series initially, a big price jump there, but no concerns now- the 7000 series is excellent.
Pros: Price, picture, sound, sleek.
Great TV. Great price. Would buy again. Better and cheaper than my 55 inch I bought 4 years ago.
Pros: Great TV
Very nice tv, not as excited about the remote.
Cons: Smart remote will not back up or fast forward programs.
Easy set up, great picture and love the remote.
Superb picture and functionality
Pros: Excellent picture and overall functionality
Cons: Can't get surround sound system to work with it and would really appreciate assistance with setup. Not sure why it was so easy on my other TV's - it may have something to do with the cable adapter but am not sure.Crutchfield response on 1/18/2017 Once we saw this review, our Tech Support team reached out to John to help him further. Lifetime tech support comes with every Crutchfield purchase.
The clarity of this TV is great. The available options are enough to create a great surround sound in our living room. Easy control, stylish design and very simple to mount on the wall. The family enjoys watching movies and tv shows once again but in a very realistic view.
Pros: Audio and video options Clarity of picture Easy to use remote Easy to setup and navigate the settings
Cons: Blacks are still a little fuzzy, especially noticeable with Harry Potter, could be a setting adjustment.
Great price for quality. Simple setup and user interface.
I'm loving my new Samsung 55" TV. Just replaced a 15 year old Sony and the picture difference is unbelievable. Picture is sharp and characters look more realistic. I can't comment on the sound since I have it hooked into a surround sound system. Set up was simple. My only complaint is that if you use the stand the hook that hold the wires in the back is not strong enough and comes off easily. Will have to devise something to hide the wires.
Pros: Great picture
Cons: Wire holder comes off.
Fantastic picture and a very reasonable price Easy set up too.
Colors pop and picture is clear. Love the smart remote.
Pros: Great picture
Awesome picture quality. Great TV and size for the price.
Pros: Great Price, Easy to set up.
Amazing Picture Quality! We finally have a great TV mounted on the wall of our MBR, and are delighted with our choice! Crutchfield is a wonderful company, and I have become a loyal customer over the years!
Pros: Everything about this TV is terrific!
Have only had the product installed and on the wall for a week, but the picture is great. Love the simple remote.
Great television for a great price. Easy set up, completed it in less than 30 Minutes. Great service from Crutchfield with quick delivery. Delivery service called to make a convenient delivery time. Picture jumps off the screen, sound is good for TV speakers. Replaced a 9 YO 55" Samsung Plasma, upgrade is significant. Easily connected the television to wireless. Menu easy to follow for Amazon, Netflix, etc. Recommend this TV for the price.
Pros: Picture quality, sound is good for a TV
Cons: Remote takes a bit to learn, however the smaller size is better.
The setup was handled by a close friend, so I can't comment on that aspect. He also helped us selecting the correct screen setup & synched the audio to video. Once all was done we tried different programs to view-sports first, then broadcasters, then nature program, movies on Directv, DVD's, literally any subject matter we could think of ! The picture is fantastic-clear, vivid, little chatter, fast motion is flawless ! Viewed and older movie on DVD (Avatar)-couldn't believe the detail & color! Our old TV ( Mitsubishi projection 10 yrs. old) wasn't even close. Thank you Samsung.
Cons: Remote is tricky to use. Our friend programmed the TV to our Directv remote, to cut down on the use of the remote.
Upgrading from a Toshiba 1080p non-smart TV. Loving the new Samsung so far! Connected to an Xbox One S for 4K movies and streaming - colours look great and picture is stunning! Have no used any of the "smart" features yet.
Pros: Great picture Colour pops Remote is minimal, but very user friendly
The new samsung tv was just what the doctor ordered. Beautiful picture, 55" screen and made my finished basement project a great place to relax and watch all the games and movies.
Pros: great tv all the way ,picture, sound, and color the best.
Great picture quality!
Pros: Love the quality of the picture. Easy to set up. Works great with Diret TV.
So far so good. Haven't used it a lot, but the initial setup was a breeze and it looked great out of the box. For the price and features you get, it would be hard to beat. There are higher end sets, and cheaper sets, but for me this struck the best value for dollar balance.
This tv connects by bluetooth and controls my samsung sound bar surround system and samsung blue ray player. Also the picture is of the highest quality
Pros: Wifi,bluetooth,optical audio port, 3 hdmi ports smart tv cable box control and device control even if not samsung.
Cons: $ but worth it
Picture is wow!!! 4kuhd is ... Wow... Wow!!! I am connected to hard wire Ethernet. Audio is connected to receiver so no audio review. I am connected t Same high quality as my other samsungs. The remote has been resigned and very friendly. Wish my purchase qualified for the free 4kuhd Dvr.
Cons: No RCA audio out and only one in.
TV is Awesome.
Pros: TV is a great value. Picture is great. Slim sleek design. Crutchfield price matched during the 60 days twice due to a sale price.
Really enjoying this TV. Excellent picture! 4K looks great. Apps are easy to use, and plentiful. Really thin profile as well, and easy set up.
Pros: Great picture, thin profile, price
Cons: Have to turn up volume pretty high on some apps
First set had a black 4" black band down the picture. Crutchfield promptly replaced and the new set arrived with a 2" black band down the picture and the screen is cracked. Working on a third replacement. Likely not Samsung.
Pros: Can't say.
arrived on time and not damaged.
Pros: very good picture
Cons: no manual. trouble connecting components. on line manuals to complicated. do not address issue.
Excellent Tv, very happy with the picture and looks beautiful on the wall. Highly recommend buying this TV.
Pros: Great picture
|Screen Resolution (pixels)||3840 x 2160|
|Screen Refresh Rate||60 Hz|
|Backlighting Type (for LCD TVs)||LED (edge-lit w/ UHD dim)|
|Quantum Dot Color (for LCD TVs)||No|
|HDR (High Dynamic Range)||HDR 10|
|Internet Movie Streaming||Netflix,Hulu,Vudu,Amazon,HBO,Starz,CinemaNow|
|Bluetooth Audio Streaming||Yes|
|Picture In Picture||Yes|
|Parts Warranty||1 Year|
|Labor Warranty||1 Year|
|Type of Warranty Service||In-home|
|Total Video Inputs||4|
|Component Video Inputs||1|
|Composite Video Inputs||0|
|Optical Digital Audio Output||
1 Rear |
|Analog Audio Output||None|
|Estimated Yearly Electricity Use (EnergyGuide)||112 kWh|
|Estimated Yearly Energy Cost (EnergyGuide)||$13|
|Dimensions & Mounting Information|
|Height with Stand (inches)||31|
|Height without Stand (inches)||28-1/4|
|Depth with Stand (inches)||13-1/4|
|Depth without Stand (inches)||2-1/4|
|Stand Width (inches)||37-3/8|
|Weight with Stand||43.4 lbs|
|Weight without Stand||37.3 lbs|
|Wall Bracket Included||No|
|Pedestal Stand||Assembly required|
4K/HDR: The Samsung UHD series TV combines its 4K resolution with HDR (High Dynamic Range) video capability for the ultimate in picture quality. 4K delivers 4x higher resolution than current 1080p high-definition TVs; while HDR provides greater brightness, color, and detail. As a result, you get a truly immersive experience for all your favorite movies and TV shows.
Note: Please use a premium high speed HDMI cable with 18 Gbps and above to view HDR content.
Active Crystal Color w/ UHD Dimming: The TV utilizes a crystal-like pure color technology, called "Active Crystal Color", to create a wider color gamut for colors that look more life-like. It also uses UHD Dimming technology to optimize contrast, color and sharpness for true-to-life image quality. UHD Dimming precisely scans an incredible amount of zones across the entire image and adjusts brightness to deliver deeper darks and brighter whites.
MR 120 + Auto Motion Plus: The Samsung UHD LED-LCD TV combines its 60Hz native panel refresh rate with Samsung's proprietary MR 120 & Auto Motion Plus image processing technology, which is faster and more responsive than conventional image processors, as it interpolates intermediate frames to smooth out the image. MR 120 & Auto Motion Plus helps to remove blur and judder from scenes with large amounts of rapid movement to provide a clearer picture. MR 120 & Auto Motion Plus reduces blur so that action movies, sports and video games have enhanced clarity. Advanced panel and unique backlight technology combine with proprietary algorithms to reduce the response time and yield a more accurate image reproduction with faster onscreen motion.
Video Inputs: The Samsung UHD series LED-LCD TV offers Ultra-HD, high-definition, and standard definition video inputs.
Note: The TV feature a single RF-type coaxial input for connecting an external indoor/outdoor antenna. The unit has built-in over-the-air HDTV (ATSC) tuner, so you don't need a separate set-top box to receive and decode over-the-air HDTV/SDTV or unencrypted Digital Cable signals (up to 1080i).
Picture Control: You can make the following adjustments for an optimum picture. The TV's picture adjustments can be made for a particular AV input or for all inputs.
Optical Digital Output (Dolby Digital & DTS Compatible): The TV's optical digital output terminal will transmit Dolby Digital & DTS (when available) or 2 channel PCM. The digital optical output terminal only sends an audio signal in Dolby Digital or DTS when receiving Dolby Digital or DTS surround sound from a digital broadcast channel through the tuner, network apps, HDMI inputs, or USB ports.
Note: This TV does not contain any analog audio inputs or outputs.
ARC (Audio Return Channel): The Audio Return Channel within the television's HDMI 3 input enables the TV, via a single HDMI cable, to send audio data "upstream" to an A/V receiver; increasing user flexibility and eliminating the need for any separate S/PDIF audio connection. This feature allows audio to be sent from the television to your A/V receiver through the same HDMI cable already being used to send audio/video to the television. This eliminates the need for extra cables connected to the TV. ARC allows audio from the TV tuner, Network connection, inserted USB device, HDMI inputs, or any analog connected device to be heard through your ARC compatible AV receiver via the television's HDMI ARC input. The audio from the TV's tuner, HDMI inputs, network connection, and USB ports can pass as Dolby Digital or 2ch PCM.
Note: Both the television and the receiver must support ARC for this function to work properly. When connecting an A/V receiver that is compatible with Audio Return Channel (ARC), connect it to the TV's HDMI 3 input. If connecting a system that is incompatible Audio Return Channel (ARC), an additional audio connection via Digital Audio Out (Optical) is necessary.
DTS Premium & Studio Sound: The Samsung LED-LCD TV employs DTS Premium & Studio Sound processing which will decode DTS-encoded content, such as TV programming, Blu-ray movies, and streaming media, as well as processes stereo content to deliver an optimized virtual surround sound experience with enhanced bass response, clear dialog, and consistent volume levels through the TV speakers.
Equalizer: You can manually adjusts the TV's built-in 5-band EQ (100 Hz, 300 Hz, 1 kHz, 3 kHz, and 10 kHz) for a more customized sound; or simply choose from the following EQ Preset Modes - Standard (normal mode), Music (music mode), Movie (movie mode), Clear Voice (emphasizes voices), and Amplify (increases clarity for people who have difficulty hearing).
TV Position: The speakers of this TV provide different sound images according to how you position the television. You can select between "Wall-Mount" or "Stand" to provide the best sound quality based on the television's placement.
Audio Extras: The Samsung TV offers a variety of audio adjustments to meet your listening needs.
Wireless Audio Connectivity: The Samsung TV provides wireless connectivity to compatible Samsung SoundConnect soundbar speaker systems and Samsung Multiroom Link speaker systems. You can also wirelessly stream audio from the TV to a set of Bluetooth headphones or a single Bluetooth audio speaker.
Note: The SoundConnect, Multiroom Link, and Bluetooth HP features cannot be used simultaneously.
Samsung's Quad-Core Processor: Samsung's Quad-Core processing speeds allow you to perform multiple tasks at the same time, such as using an app while downloading another one. It also enables extremely faster web browsing and application access. Quad-Core eliminates lag to give you a fluid browsing experience. It enables you to switch between apps, stream content, and multi-task much faster. This extra power also provides faster page refreshing.
Network Connection: You can set up the Samsung UHD series LED-LCD TV so that it can access your home network and online Samsung TV Apps through your local area network (LAN) using a wired (RJ-45 Ethernet) or wireless connection (built-in WiFi).
Note: A dual-band Gigabit wireless-N router or better is recommended For 4K streaming. Samsung recommends a home network connection speed of at least 2.5 Mbps for standard definition, 10 Mbps for high definition, and 20 Mbps for ultra-high definition.
Samsung TV Apps: Once you have connected the Samsung TV to your home network, you gain access to Samsung's TV Apps. Samsung's TV Apps let you download online applications and services (fees may apply) to the Samsung UHD series LED-LCD TV. You can enjoy a variety of content from various downloaded applications; such as videos, music, news, and weather. Samsung's TV Apps has a growing collection of online applications that connect you to some of your favorite online content.
Note: Click here for a complete list of available Samsung's TV Apps. Subscription & Fees may apply for some online services.
Web Browser: You can surf the Internet on the TV as you would on a PC. You may enter a URL addresses or enter a keyword search. The player will archive your web browser history. You can scroll web pages with the directional pad on the included remote. For a more convenient web browsing experience, connect a USB- or Bluetooth-enabled keyboard and mouse (sold separately) to the TV. The web browser may not be able to access certain websites.
Note: The browsing experience, however, may not be the same as it is on your computer. The Web Browser is not compatible with Flash video and Java applications. E-commerce, for purchasing products online is not supported. ActiveX is not supported.
Wireless Mobile Device Connectivity: The Samsung UHD series TV allows wireless integration with your wireless network devices via WiFi Direct, AllShare Cast, and AllShare DLNA.
Dual USB 2.0 Ports: The television is equipped with two USB-A 2.0 ports. One of the USB ports is rated 5V/1A, so you can connect a USB hard-disk drive (HDD) to the TV; while the USB port is rated 5V/0.5A and can be used to connect a USB mass storage class (MSC) device - like a USB thumdrive. The 5V/0.5A USB port can also be used for connection of the optional SmartThings USB EXTEND dongle (sold separately). Both USB 2.0 ports let you view photo and movie files, as well as listen to audio files saved on a compatible USB mass storage class device. Files must be formatted in FAT, exFAT, or NTFS. The TV can recognize up to 1,000 files per folder. The USB ports can also be used to connect a USB-compatible keyboard & mouse.
SmartThings Compatible: The optional SmartThings USB EXTEND dongle (sold separately) allows you to setup and use the TV as a SmartThings Hub through the SmartThings app on the TV and your home's WiFi network/internet. The SmartThings app on your TV will then facilitate control over other devices such as connected lights, locks, sensors, thermostats and more. SmartThings is compatible with hundreds of Internet of Things (IoT) ready products. In addition to SmartThings' own family of sensors, the products listed here are examples of officially certified devices that deliver the SmartThings experience.
Firmware/Software Updates: The television's Software Upgrade menu allows you to upgrade the TV's software & firmware for performance improvements & additional services. You can upgrade in four ways; USB, Internet, Alternative Software, or Standby Mode. Visit the Samsung Download Center for the latest Firmware/Software updates.
Smart Hub: The TV's Smart Hub has been redesigned and offers even easier navigation, plus quick access. The new Smart Hub features easy access to content by displaying your favorite and most used TV applications, as well as recommendations for even more entertainment options. Smart Hub offers unique ways to search and access your favorite and new content from the TV's tuner and network apps.
DIRECTV 4K Ready: This Samsung television is RVU-compatible which means DIRECTV subscribers with the Genie Whole-Home HD DVR can watch live broadcast (up to 4K) and stored content (up to 4K) from their DVR on the Samsung TV, without the need for an additional Genie Mini Client devices or set-top boxes. However, you will need a DECA unit (sold separately) that converts Coax to Ethernet, which will plug into the Samsung TV's LAN port. Make sure the television has the latest firmware update.
Note: Whether you are a new or existing DIRECTV customer, you will need to contact DIRECTV to complete the RVU setup.
Security: The Samsung UHD LED-LCD TV offers several security features to protect the television, your connected equipment, & family.
Hearing & Visually Impaired: The Samsung UHD series TV offers Close Captions and an Audio Guide for the hearing and visually impaired. The TV provides Analog Closed Captions and Digital Closed Captions for the hearing impaired. You can also activate Voice Guides that describe the menu options aloud to aid the visually impaired.
ECO Settings: The Samsung UHD LED-LCD TV provides ECO settings to reduce the television's power consumption and cut-down on energy costs.
Timers: The Samsung UHD LED-LCD TV offers several timer options for your convenience.
Remote Support + Self Diagnosis: The Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely diagnose your TV, adjust the TV settings, perform a factory reset, and install recommended firmware updates. Your TV must be connected to your homes wired or wireless network. The Samsung UHD TV also provides a Self Diagnosis menu which allows you to check the television for picture, sound, and signal problems.
Note: The television only comes with a brief User Manual. A complete instruction manual is built-in into the TV and can be viewed on-screen. Open the e-Manual to learn how to use the TV's many features.
Smart Touch Remote Control: The new Samsung Smart Touch Remote Control makes it even easier to navigate the television's entertainment sources, menu settings, and Smart TV features. Improved user convenience has been provided so that you can switch the channel and adjust the volume with ease while focusing on the TV screen. Simply use the remote's directional pad to navigate menus quickly or perform voice commands with the built-in microphone.
Notes: Because the Smart Touch Remote communicates with the TV through wireless Bluetooth communication, it will need to be initially paired with the TV. This also means you don't have to point the remote directly at the TV. Wireless range is approximately 20'.
Smart View Mobile App: You can download Samsung's Smart View mobile app for your Apple iOS (7.0+) iPod/iPhone/iPad, Android (4.1+) smartphone/tablet, or Windows PC for yet another way to control & enjoy more content on the Samsung UHD series LED-LCD TV. The Samsung Smart View app lets you enjoy content stored on your mobile and PC easily on your Samsung Smart TV, as well as letting you control the TV with your mobile device.
Keyboard & Mouse Compatible: The Samsung UHD series TV will support a USB- or Bluetooth-enabled keyboard and mouse (both sold separately), which makes web browsing a lot easier.
Pedestal Stand: The TV comes with a pedestal stand. The TV is shipped with the pedestal stand unattached. The television weighs 43.4 lbs with the stand. This stand does not swivel.
Wall Mounting: The TV has four threaded inserts on the back and comes with four wall-mount adapters for use with an optional wall-mount bracket. The spacing of the mounting holes is 400mm (h) x 400mm (v). The threaded inserts and wall-mount adapters require M8 (8mm) machine screws (not supplied). The included wall-mount adapters must be used when wall-mounting television. The television weighs 37.3 lbs without the stand.
Ventilation Clearance: When mounting the TV on the stand or a wall (with optional bracket) leave 4" of clearance on each side of the television and 4" above/below the television for adequate ventilation.
Detachable AC Power Cord: The Samsung UHD series TV comes with a 5' detachable AC power cord. The power cord plugs into the back of the TV and sticks out 0.125" from the back of the television. The AC power cord is fitted with a right-angle AC plug that sits 0.9375" from the wall.
At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.
Like Samsung [ James Jan 23, 2017 ]
Best deal I've found for this TV! [ SABRINA Jan 14, 2017 ]
Price, brand and size [ Elizabeth Jan 14, 2017 ]
New TV to go above fireplace for casual viewing. [ Tom Jan 09, 2017 ]
WE HAVE PURCHASED MANY SAMSUNG TVS AND HAVE A GREAT PICTURE [ RYAN Dec 18, 2016 ]
Series 7 much better quality than series 6 [ James Dec 18, 2016 ]
Value for the price, plus upgrading from a 13 year old plasma to increase picture quality and reduce energy costs [ H Dec 17, 2016 ]
Because of the HDR feature [ Charles Nov 25, 2016 ]
I compared the price-point and features that I was looking for and feel this is the best value. [ Ryan Nov 24, 2016 ]
Price and reviews. I love my current Samsung. [ Bary Nov 24, 2016 ]
Has all the right options [ JASON R Oct 22, 2016 ]
It had everything I was looking for and I have the sound bar and blue ray player from samsung to match that I purchased from Crutchfield previously. [ the garden man Sep 21, 2016 ]
Well-reviewed TV. Looking forward to discovering 4K! [ J Jul 22, 2016 ]
I think so, but Crutchfield ought to be able to confirm this fact. [ DEIRDRE Aug 08, 2016 ]
Yeah the KU7000 series is part of Samsung's 2016 line of 4K TV's. I hope that helps! My Bio: http://www.crutchfield.com/Support/Bio.aspx?bio=159 [ Larry Aug 07, 2016 ] Staff
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/. [ Kenny Jul 19, 2016 ] Staff