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Samsung SmartThings Hub

Wirelessly control connected devices from anywhere

19 Reviews | 1 question - 1 answer

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Overview

Our take on the Samsung SmartThings Hub

Samsung SmartThings wireless hub

The wireless hub gives you easy control over your Samsung SmartThings system.

The heart of your home automation system

This compact, networked-enabled hub is the foundation of your new SmartThings system. It handles all of the communication between your phone and your home's wirelessly connected outlets, sensors, and smart accessories. Setup is a breeze. Simply plug it into your router with the included Ethernet cable, and into the wall for power. You'll control your whole system through the free SmartThings Mobile app (Apple®/Android™/Windows®) on your phone or tablet. 

SmartThings works intelligently for you

You can use the SmartThings app to create custom commands that are triggered by certain events. Have a motion sensor (temporarily unavailalble) detect when you wake up so that your lights automatically turn on. Using an arrival sensor, you can be notified when your child gets home from school. Use a water leak sensor to receive an alert if there's water in your basement. You can customize your SmartThings system to fit your home and lifestyle. The possibilities are endless.

SmartThings plays nicely with others too

Samsung's SmartThings is designed around an open platform. Not only can you use SmartThings accessories, but there are a wide range of products from different companies that easily integrate into the system. You can add light bulbs, thermostats, cameras, door locks, wireless speakers and more. Control everything from a single app. Here are some products that we carry that work beautifully with your SmartThings system:

Product Highlights:

  • connects to the Internet and controls all of your SmartThings devices
  • add any of the hundreds of compatible smart devices to enhance your home
  • plugs into wireless router with included Ethernet cable
  • battery backup lasts up to 10 hours ("AA" batteries included)
  • free SmartThings app lets you know how much battery life is left in each module
  • communication protocol: ZigBee, Z-Wave, IP
  • wireless range of 50-130 feet (depending on your home's construction)
  • compatible with:
  • 4-1/4"W x 4-15/16"H x 1-3/8"D
  • warranty: 1 year
  • Our 60-day money-back guarantee

What's in the Box:

  • SmartThings Hub (STH-ETH-200)
  • AC adapter with 70" DC output cord (DC output: 5V 2A)
  • 36" Ethernet cable (RJ-45 plugs on both ends)
  • 4 "AA" batteries
  • Hub Quick Start Guide
  • Welcome Code card

Featured Video:

This product requires a learning process and fortunately, there is a US based tech support ready to assist by phone

William, Houston, TX

Reviews

Samsung SmartThings Hub Reviews

Average Customer Review(s):

(19 Reviews)

Excellent US based tech support

William from Houston, TX on 1/14/2018

Crutchfield Customer Review (What's this?)

This product requires a learning process and fortunately, there is a US based tech support ready to assist by phone

Pros: Excellent 24/7 US tech support

Cons: Software requires a learning process

Easy hub that works great

Lucinda from New Port Richey, FL on 12/25/2017

Crutchfield Customer Review (What's this?)

The Smartthing hub is a great product- easy to set up and connect items. It takes a few minutes and you are ready to connect your devices.

Pros: easy to install small

Cons:

Samsung SmartThings Hub

James from Austin, TX on 10/10/2017

Crutchfield Customer Review (What's this?)

The SmartThings Hub is the only smart home system I've tried. I tried it mostly based off of reviews and scalability. I didn't want to go with something too inexpensive or unknown, so I chose this. I knew support would be there since it is a Samsung product, and they aren't going anywhere any time soon. Setup was exactly as easy as the brochure in the box makes it out to be. Since it REQUIRES a direct connection to a router for internet access, there is no need to setup internet connectivity, it just gets what it needs from the router. Adding Z-wave/Z-wave Plus devices is a snap and the level of control from the app (I run the iOS version) is phenomenal.

Pros:

Cons:

SmartThings Hub v2

Bill from Lavallette, NJ on 9/22/2017

Crutchfield Customer Review (What's this?)

The Samsung SmartThings Hub v2 works well, is easy to set-up, and if you have questions, then you can access their website, other online sites discussing this very popular device or you can contact Samsung customer service who is there to help you with the product. The hub contains a ZigBee radio (2.4 GHz) and a Z-Wave radio (900 MHz). These allow the Hub to communicate with your ZigBee and Z-Wave devices. There are many devices that connect with the hub and I do suggest that you first check on the SmartThings website that your particular devices will connect as not all do. In particular, I found a limited number of security cameras and thermostats to be compatible as many of these use their own apps. The hub is useful in that through their one app you can monitor and control all your compatible security and monitoring sensors in one place. As this is a popular hub, there are many people adding devices that aren't officially on the compatible list, but to add these you really need to be technically inclined and trusting of their work. Samsung is also now offering their "Connect Home" product which is actually the SmartThings hub integrated with a wireless mesh router, but if you already have a good router you do not need this newer product as it is more expensive than the SmartThings hub v2. I've been using the SmartThings hub for about a year and like the product. Samsung fairly regularly updates the firmware which is all done automatically. Hub competition exists.

Pros: Fairly easy to use and set-up both the hub and app. Connects with a wide selection of devices Compatible with Alexa Gets firmware updates automatically

Cons: Hub needs to be plugged directly into router. Is not compatible with all devices (check first before buying) You need a device (smartphone, tablet, computer) to control the hub's connectivity to the devices it's connected to - be sure you have such a device.

Grape Product!

Anonymous from Bothell, WA on 6/12/2017

Crutchfield Customer Review (What's this?)

Awesome product. I moved service from nexia to SmartThing and everything goes very well.

Pros:

Cons:

Samsung SmartThings Hub

Anonymous from Dallas, TX on 5/3/2017

Crutchfield Customer Review (What's this?)

Very pleased in the 1 st week. So far, so good, have connected with leviton dimmer switches, cree connected bulbs and amazon dots. There was a slight setup problem but an email and device reset from Samsung cleared that up.

Pros:

Cons:

Clear instructions and very easy to set up!

David from Houston, TX on 3/7/2017

Crutchfield Customer Review (What's this?)

The SmartThings hub is a great way to get started with home automation, but some missing features can be very limiting and frustrating. This hub paired very easily with several Z-wave in-wall dimmer switches (mixed brands), a few Cree Connected bulbs and a Logitech Harmony Hub. It even connected with a DIY blind controller with a Zigbee radio! The possibilities are truly endless if you are willing to create your own SmartApps and Device Handlers. However, out of the box the SmartThings hub has one glaring omission from its feature list. It does not have any native support for scene configuration such as dimming lights to specified levels individually (or changing colors if HUE bulbs are used) based on specific scene triggers. There are workarounds for this such as setting up individual "Automated" tasks in the SmartThings app based on events or by using third party systems such as IFTT. Both solutions are rather kludgy and should be improved on. For the first time Home Automation enthusiast, I highly recommend the Samsung SmartThings Hub. It handles simple tasks with ease and the simple initial configuration makes it very accessible to everyone.

Pros: - Simple initial setup - VERY easy to add devices - Fast response to input from smartphones

Cons: - No native support for scenes - Configuration menus are not intuitive

Samsung SmartThings Hub

Anonymous from Merrillville, IN on 11/28/2016

Crutchfield Customer Review (What's this?)

THe samsung SmartThings hub is great. it works with all my zwave devices and with google home. Also shipping was very fast.

Pros: easy to set up

Cons:

Samsung Smartthings Hub

JNT from St Petersburg, FL on 5/9/2016

Crutchfield Customer Review (What's this?)

Very easy to setup, just download the App, set the Z-Wave device in discover and run the App. So far I used with only one device, a Kwikset SmartCode deadbolt lock. Once the deadbolt was installed and Smartthings hub turned on, the download and setup took about ten minutes. The App is very intuitive and easy to use. Now I can lock and unlock my door with my iPhone from anyplace with a cellphone signal.

Pros: Very easy to set up

Cons: None so far

Samsung SmartThings Hub

Brian from Linden, MI on 4/24/2016

Crutchfield Customer Review (What's this?)

Works great. Found it easy to setup and connect Z-Wave devices. Highly recommend.

Pros: Easy Setup

Cons: App can be a little confusing at first.

Good but only because of 3rd Party Apps

Jeffrey from Brooklyn, NY on 4/4/2016

Crutchfield Customer Review (What's this?)

I like what I can do with Smartthings-- it was easy to setup and it recognized pretty much any z-wave device I threw at it. However, the Smartthings App leaves a lot to be desired. It's clunky, buggy, and very limited. Many things, such as simulated switches, you can only do through the not so user friendly IDE online. I'm comfortable coding but if you're not you may have some trouble getting it to do exactly what you want. Thankfully, SmartThings has a pretty open API and there are a few compatible apps that Samsung should buy and integrate. The SmartRules app is amazing for creating complicated rules and Smarttiles.click is a much clearer Dashboard for controlling every aspect of the Smartthings network. Without these apps, I would say that SmartThings by itself is extremely limited and probably not worth it.

Pros: Easy to set up Recognizes everything Expandable

Cons: Extremely limited by itself

Smart things

Ryan from mahopac, NY on 3/17/2016

Crutchfield Customer Review (What's this?)

Awesome works as advertised

Pros: Unlock and check door lights etc from phone

Cons: Location mapping in smart things app kills phone battery

good

Pawel from linden, NJ on 2/21/2016

Crutchfield Customer Review (What's this?)

I like fast setting and quick operating

Pros: Fast setting and quick operating

Cons: Nothing yet.

Samsung Hub

Daniel M from woodstock, GA on 1/31/2016

Crutchfield Customer Review (What's this?)

Great product. It is alittle annoying that when the error yiu get on the app. But other than that most products are easy to add.

Pros: Flexibility, scalability

Cons: Application continually has errors but it doesn't mess with functionality.

Slow start but works quick now

Ryan C from Denver, NC on 1/29/2016

Unfortunately for me I tried to set-up the hub during an outage from Samsung. My hub and mobile app had trouble connecting and continued to crash. After contacting support they were able to at least tell me what was going on. They did manage to get back with me in less than an hour by email which is impressive. After their outage situation the mobile app connected instantly and I was up and rolling. I bought a CREE bulb to test with. I also had the WINK system previously and I can tell you that while WINK may be a little more intuitive, it has slow response times (turning bulb on and off). The SmartThings hub and app is quick and responsive. I decided to keep it and return the WINK.

Pros: quick customer service ability to customize big online following of developers works with a lot of products

Cons: app could be better - sometimes crashes, slow to open hub needs a connection to the router (WINK does not)

Smartthings Hub

Travelbum from Minneapolis, Minnesota on 1/13/2016

Crutchfield Customer Review (What's this?)

New into home automation. Research pointed to the Smartthings hub as the most stable and had the strongest reviews. Has been great. Accept that there will be some learning involved, but everything Z-wave compatible has worked well for me. Custom links have been challenging. Found many blogs & sites to work/learn with, custom links just take much more attention. Still have not found time to include my nest & chamberlain garage door, though have found it is possible. The design aspect has been a blast. Fun the think of new ways to incorporate new links.

Pros: Strong links with Z-Wave devices Nice phone app (using iPhone) Multi brand friendly Creative design No monthly fees

Cons: Tough to link non compatible items. Accessories get expensive quick. Action design can be limited, a specific function may be desired, but, not in the app. - code knowledge needed.

Second try at automation

Travis from Richmond, VA on 1/11/2016

Crutchfield Customer Review (What's this?)

This is the second automation hub I tried and I'm liking it so far

Pros: Large, active community Many compatible devices

Cons: Some devices not compatible, including nest Could be pushed out depending on what happens with IoT

Smart things hub

Fidel from California on 1/3/2016

Crutchfield Customer Review (What's this?)

Works well, but you need to learn to use the smart things community for apps/routines. It took me a few tries but I got it to work with locks and lighting.

Pros: Hardware works well. Strong developer comunity

Cons: Interface takes getting used too

SmartThings V2 hub is a great platform

JayD from Pa on 12/28/2015

Crutchfield Customer Review (What's this?)

Bought the SmartThings hub after a long time reviewing the platform as well as several others. I have been extremely happy with my purchase and I'll outline below. The hub is small, and has a battery backup. It also has Z-Wave and Zigbee, which are what most sensors use as well. Bluetooth is there, but I don't believe they have enabled it yet. The hub has great range and the Android app has a great layout which makes first time buyers progress smoothly. The main reason I choose SmartThings is because of the open sourced nature and the community that helps. I have been able to find user created apps and device types to make alost any sensor work like it should, if it wasn't supported by SmartThings already. If it weren't for this community I would have gone elsewhere. Take a look for yourself and read some of the forum posts, apps created, and device types supported.

Pros: Large community of users developing apps and device types Large pool of things already supported Zigbee and Zwave protocols Works with most if not all major players SmartTiles app - great addition

Cons: User developed apps and devices require some work by end user to configure and enable No touch pad for alarm - think iris touch pad No real loud siren, though I am working on wired alternative

Details

Hands-on research

Product Research

Features

Overview: The Samsung SmartThings Hub (v2) pulls all of the elements of your SmartThings monitoring system together: all of the connected sensors, your smartphone or tablet, the SmartThings Mobile app, and the SmartThings cloud. The Hub wirelessly connects all of the sensors around your home so they can send information to your smartphone, or to each other. The Hub needs to be connected to power and your network (AC adapter and Ethernet cable included). In addition to the Ethernet cable, the Hub has ZigBee (2.4 GHz), Z-Wave (900 MHz), and Bluetooth radio compatibility to support other devices. The Hub comes with 4 "AA" batteries that serve as backup power for approximately 10 hours, in case of a power outage. Dimensions: 4.237" x 4.894" x 1.375", Weight 7.68 ounces.

SmartThings Monitoring System: The SmartThings Home Monitoring system contains several sensors and this central monitoring hub to help you make sure your home is safe. Available SmartThings sensors include a Multipurpose Sensor, a Motion Sensor, Arrival Sensor, Water Leak Sensor, and a Smart Outlet. Numerous devices (locks, thermostats, wireless music systems, cameras, lightbulbs, etc.) from Samsung and other manufacturers can be controlled through the SmartThings system. The SmartThings monitoring system is controlled via Wi-Fi and the SmartThings Mobile app for your smartphone or tablet. No contracts or monthly fees are required to monitor your home with the SmartThings system.

SmartThings Mobile App: The SmartThings Mobile app for your smartphone or tablet lets you easily control, monitor, and secure your home from virtually anywhere in the world. The app is available from the Apple App Store for iOS devices running version 7.0 or later, from Google Play for Android devices (version varies with device), and from the Microsoft Store for Windows mobile devices.

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

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Crutchfield asked  
Why did you buy this?

needed for smart lock [ SCOTT  Dec 29, 2017 ]
Good quality and reliable. [ Nomer  Nov 21, 2017 ]
Reviews indicate that this hub is the most versatile. [ MITCHELL S  Nov 09, 2017 ]
good connectivity [ Prabhas  Sep 25, 2017 ]
Works with Yale Smart Locks [ T  Sep 25, 2017 ]
Have used it before and it works very well. [ Philip  Sep 22, 2017 ]
Home automation to control lights,thermostats etc. [ Deron  Apr 20, 2017 ]
Looking to automate my house. [ Roque  Nov 01, 2016 ]
Review that I read and also want the ability to remotely turn on lights etc. [ Todd  Oct 10, 2016 ]
Because of the large list of supported devices. [ KEVIN  Aug 01, 2016 ]
To start home automation. [ James  Apr 01, 2016 ]
The brain [ Terry  Mar 21, 2016 ]

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