another broken one
Crutchfield Customer Review (What's this?)
Like Andy from Oshkosh, my stand arrived with a broken piece of glass, the large top piece. Fortunately its tempered, so not dangerous, but a real mess to clean up and get out of the house. I bought this stand from Crutchfield even though I found it was a little cheaper at a different online shop because of their customer service, and was glad I did. I called them immediately and they are working with Bell'o to get me a replacement. My order arrived on October 6, and so far no word from Bell'o. This could have been UPS's fault. My box was almost alone in a big truck, so could have been sliding around. But the packaging was also suspect. There is lots of thick cardboard and styrofoam (not the biodegradable peanuts Crutchfield uses, but the old kind which is hard to get rid of now that you can't put it in with other recycling stuff), but the largest piece of glass, the one that broke, was on the bottom of the box, rather than inside the braces and side pieces where it might have been better protected.
Pros: Crutchfield customer service great as always.
Cons: big mess. its broken. Bell'o slow shipping a replacement.