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Logitech® Harmony® One

Universal learning remote with web-based setup

228 Reviews

Item # 596HONE

This item is no longer available.

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Overview

Our take on the Logitech® Harmony® One

Enjoy exceptionally simple operation of your home theater system with the Harmony One. This remote's color touchscreen clearly displays common activities, like "watch TV" or "listen to music." When you select an activity, such as watching a DVD, the remote instantly evaluates your system, turns on or off the appropriate components, selects the proper settings, and starts the DVD player.

Enjoy exceptionally simple operation of your home theater system with the Harmony One. This remote's color touchscreen clearly displays common activities, like "watch TV" or "listen to music." When you select an activity, such as watching a DVD, the remote instantly evaluates your system, turns on or off the appropriate components, selects the proper settings, and starts the DVD player.

Ergonomic design for easier navigation
The remote's contoured shape fits naturally in the palm of your hand for comfortable operation. Its backlit controls are logically and neatly arranged, so it's easy to find the button you're looking for. And the buttons are sculpted, so you can distinguish them by feel without having to look at the remote.

Easy, web-based programming
Harmony's online wizard makes set up a snap. Just plug the remote into your computer with the provided USB cable, visit Harmony's website, and answer some simple questions about your system. That's it — the setup wizard automatically downloads the necessary codes and programs the remote for you. The site remembers your settings, too, so it's easy to reprogram the Harmony One later if you change or add components.

Product Highlights:

  • easy Internet-based setup
  • dedicated on-screen activity buttons
  • color LCD touchscreen
  • contoured backlit buttons
  • can learn IR codes from existing remote controls
  • compatible with optional PlayStation® 3 adapter
  • USB cable and software included
  • built-in rechargeable lithium ion battery
  • flash memory
  • recharging cradle
  • 2-5/16"W x 1-5/16"H x 8-13/16"L
  • warranty: 1 year
  • Our 60-day money-back guarantee
Computer Requirements:
  • USB port
  • CD-ROM drive
  • for PC: Windows® 2000, XP, or Vista
  • for Mac®: OS X 10.3 to 10.5
  • an Internet connection

Works as advertised, more intuitive than the 880 remote I have. Touchscreen is nice. Occaisonally misses a command, and have to adjust aim of remote. Easily programmed, although I had to contact tech support to program a specialized command. They were up to the task, fortunately.

Perk, Medford, NJ

What's in the Box:

  • Harmony One wireless universal remote control
  • Base station
  • AC adapter with 6' DC output cord (DC Output: 5V/0.8A)
  • Lithium-Ion rechargeable battery (930mAh/3.7V)
  • 63" USB cable with in-line noise filter (has a USB type A connector on one end and a mini-USB "Version 2.0" connector on the other end)
  • Cleaning cloth
  • Logitech Harmony Remote 7.6 software disc
  • "Getting Started" booklet (Eng/Fre/Por/Spa)
  • Features Guide (Eng/Fre/Por/Spa)
  • Customer Service Contact Info (Eng/Fre/Por/Spa)
  • Addendum (Eng/Fre/Por/Spa)
Reviews

Logitech® Harmony® One Reviews

Average Customer Review(s):

(228 Reviews)

Universal Remote

Perk from Medford, NJ on 10/26/2012

Crutchfield Customer Review (What's this?)

Works as advertised, more intuitive than the 880 remote I have. Touchscreen is nice. Occaisonally misses a command, and have to adjust aim of remote. Easily programmed, although I had to contact tech support to program a specialized command. They were up to the task, fortunately.

Pros: Works 99% of the time. Intuitive interface.

Cons: A bit pricey.

Logitech® Harmony® One

Dennis Mc from Rockville,Md on 10/13/2012

Crutchfield Customer Review (What's this?)

This unit does not do well with the new receiver as to backing to last item and it id ver clumsy around AM/FM. I have to pick up and use the Denon AvR 1913 remote

Pros: Easy to use in many situations

Cons: Does not back up to last item

Logitech Harmony One

Scott from Meredith, NH on 10/1/2012

Crutchfield Customer Review (What's this?)

Use it all the time as the easiest way to manage a multicomponent TV/Music setup. (HDTV, Amp, TiVo, etc.)

Pros: Easy to setup. Did so once and haven't attached it to my computer since. Worked fine with a Mac by the way. Was surprised how well it works with TiVo. I don't bother with the TiVo remote.

Cons: Would like to see even more customizable for automatic sound fields, etc.

love at first click

Mike from Durham, NC on 5/18/2012

Crutchfield Customer Review (What's this?)

After too many complaints from the spouse on the number of remotes, and steps required to change from TV to Blue-Ray, etc I finally broke down and bought the Harmony One. It arrived yesterday evening, and I had it up and running in under 30 minutes after gathering the equipment model numbers. I have had to go back a few times to tweak little things that I didn't like the first go around (like Amp/Receiver turning off - I like to leave mine on) - but navigating the set-up is quick and simple via the PC application. I was aslo able to program/add-in several features from my Amp/Receiver remote that were not there the first time through. Now, I have one remote - the rest are in storage and life on the couch is peaceful for all. I wish I had gotten this years ago, but so happy I have it now. Works great with DirecTV DVR as well - even with all of the short-cut buttons and apps.

Pros: easy, customizable to fit your needs, went from 5 remotes to 1, and the wife loves it.

Cons: seems a little light in weight to me - I like a more sturdy remote, and finger prints as others have mentioned.

Fine remote

Alex from Lake Forest, Illinois on 5/16/2012

Crutchfield Customer Review (What's this?)

The main thing I liked I was able to download all my settings from my Harmony Remote 520..saved a lot time. Not a big fan of the touch screen..I like regular buttons, because you can "memorize" them..and press the appropiate button, with the touch screen you have to look at the screen...

Pros: Easy setup

Cons: Touchscreen...the latest fad...not very useful because you have to look everytime...to use it..

Great remote, super easy!!

Hava from Wisconsin on 4/2/2012

Crutchfield Customer Review (What's this?)

Bought this for my husband for his birthday. I was somewhat intimated by the whole process of setting it up, but between Harmonys software set up and the helpful staff at Crutchfield I was able to set it up no problem. Love Crutchfield !!!

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Harmony One - A Great Product

Keith S from Arizona on 3/28/2012

Crutchfield Customer Review (What's this?)

PLEASE go to Logitech.com and read my review under the Harmony One remote REVIEWS area. Look for the name "Keith S" and location "Arizona". My review is far to extensive to post here at Crutchfield due to a limited number of available characters. It is both valuable and worth the effort to go there and read it.

Pros: Ergonomic, software programming is "relatively" easy, can learn programming from other remotes, rechargeable battery, Crutchfield provides a 60 day "no question" return policy.

Cons: Needs to have a dedicated "decimal" key (for inputting digital channels manually,) the shiny surface shows hand oils easily, which is really there with textured remotes too, you just don't "see" this with non-shiny surfaces. But - it is a good reminder to "wipe-er-down" occasionally.

Harmony One is awesome!

Chris M from Pueblo, CO on 2/14/2012

Crutchfield Customer Review (What's this?)

This thing is awesome! all buttons can be organized exactly how you want them! labeling each button so my wife can understand is a life saver! I have a Denon amplifier,xbox360,jvc vcr,sony dvd carousel,dish network pvr, and a playstation 3. The only piece that needed an adaptor was the ps3. I would recommend this to anyone that wants to get rid of 6 remotes!

Pros: fully customizable. addind family pictures as screen saver...

Cons: could use a long lasting battery. vey slick in dry hands. rubber back should cover entire back side.

Great remote

Arlene C from New York, NY on 2/14/2012

Crutchfield Customer Review (What's this?)

This remote is the best ever. Was nervous about setting it up but even that proved to be very user friendly. Completely happy with this product and highly appreciate the great support of the Harmony and Crutchfield teams.

Pros: Easy to use and convenient in every way. One remote for all my components is fantastic.

Cons: None

Fantastic

Justin from Silver Spring, MD on 2/14/2012

Crutchfield Customer Review (What's this?)

This remote is fantastic. Combine 5 remotes flawlessly in practically no time. The setup was incredibly easy and It has a great interface for customizing and adding buttons and sequences.

Pros: Everything about this remote is fantastic

Cons: None found so far

Great Programmable Remote

Dan2e from WIlmington, DE on 2/12/2012

Crutchfield Customer Review (What's this?)

I have had previous programmable remotes, including from Logitech and this one finally did the trick. The programming could not be easier. I initially used the programming wizard to do my setup and then went back and was able to make the modifications I wanted. Took less than 30 minutes from opening the box until watching TV, TiVO, DVDs, etc. Only think I wish is that I had more control over naming the Activities, but that is just a cosmetic issue. My electronically challenged wife is now able to control and work the entertainment systemand she is very happy the four remotes that were on the coffee table are now down to a femail-approved one.

Pros: Easy setup, easy to customize Rechargable battery

Cons: Would like to be able to add customizable button / graphis lables to the touchscreen

Mark

Mark F from Homestead FL on 2/6/2012

Crutchfield Customer Review (What's this?)

takes a while to set up, but end resaults are good! had a problem with setting up new rec because logitech did'nt have database for it yet but their support was very good at fixing the one prob i had. takes a little time to get used to switching between devises but not that hard to learn

Pros: real easy touch screen goog sensitivity

Cons: not any right now but have'nt gotten into much custom srttings yet

ehh

Pat from DE on 2/1/2012

Crutchfield Customer Review (What's this?)

Hardware buttons were very unresponsive, and didn't always turn my cable box off when it was supposed to. Also the required software to program the remote is not compatible with 64-bit versions of Mac OSX, I had to borrow a friends computer to set it up. Too many flaws for such an expensive remote so I sent it back.

Pros: Had codes for all devices I own, comcast box, onkyo receiver, xbox360, apple tv2

Cons: Buttons on remote were very unresponsive. Software not compatible with latest Mac OSX and hasen't been for quite a while according to their forums.

does what it says

Anonymous from san diego on 1/31/2012

Crutchfield Customer Review (What's this?)

very nice product that does what it says once you get it set up. took a little while to get there as the software is not the most intuitive, but now that i'm there it definitely helped to clean up my previous 5-remote situation. the only thing i can't get set up well is the samsung smart-tv control. i've managed to program custom buttons for this, but they are awkward at best so i still pull out the qwerty samsung remote if i'm using this function a lot.

Pros: reclaim your living room from excessive remote controls. software is workable with patience. custom buttons allow for workarounds when standard buttons don't cut it.

Cons: not designed with advanced tv features like smart-tv and audio-return-channel in mind. battery life not great. software not the most intuitive. lots of bells-and-whistles for live-tv viewers (i don't know any) like custom channel icons.

Huge bang for the buck

Pete P. from Windham, Maine on 1/24/2012

Crutchfield Customer Review (What's this?)

This has got to be the best money that I have spent on my home theater. Push one button for TV, a different one for Blu-Ray DVD and another one for my son's gaming consoles. It is that simple. Super easy to program and use; replaced separate remotes for the Blu-Ray, 3-D TV, Receiver and the Cable box. Bought another one for my other son and his Bride-to-be. One of their favorite gifts so far!

Pros: Easy to program; easy to use; replaces four other remotes

Cons: NONE

I liked it so much I bought one for my Dad!

Dave R from Cleveland OH on 1/23/2012

Crutchfield Customer Review (What's this?)

I purchased the Logitech Harmony One for myself in the past and really liked the way it worked. To me it was a great way to get rid of five battery hungry remote controls. The only regret I had with my first purchase was not buying it through Crutchfield. For the enthusiast down to the new guy on the block - Crutchfield's tech support is bar-none best. Anyway - I bought a second remote for my father and his is supported through Crutchfield.

Pros: Easily rechargeable in it's cradle. Easy to control several devices at once. When I turn on the TV it controls the receiver volume and the satellite for channels (exactly as I set it up).

Cons: I have uploaded the proper remotes but didn't figure out how to update the time and date. When I went looking all I saw were options for 2009, 2010 & 2011. I haven't plugged it in to my computer so all is not lost. Hey this is a great remote - not too many cons!

LOGITECH HARMONY ONE

GRAMPS from FAIR OAKS, CA on 1/16/2012

Crutchfield Customer Review (What's this?)

WORKS PRETTY GOOD EXCEPT FOR ONE APP. HOWEVER, I CONTINUALLY HAVE PROBLEMS WITH THE BUTTONS. SOME OF THEM ARE VERY CLOSE TOGETHER AND I DON;'T ALWAYS HIT THE RIGHT ONE

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Great remote until the screen dies

RobertB from San Antonio, TX. on 1/9/2012

Great remote as long as it holds up. Mine is only a year and a half old and I already had to replace a bloated battery, now the screen has gone out. I found out through the Logitech website I am not alone on this problem. Many others have had the same problem and and being out of warranty all Logitech will offer me is a 50% off coupon for a new unit. They say they can't fix the problem I will just have to buy a new unit. With all of the complaints on this problem to Logitech they know they have a problem but will not stand behind their product. Oh and don't forget about their extra charge for tech support on the phone only to be told there is nothing they can do. Buyer beware.

Pros: Easy to program

Cons: It has an hardware problem. Screen dies

the only remote you need

Jeff M from Allen, OK on 11/5/2011

Everything runs through a home theater receiver and the wife and kids would have to ask which remote and what button they would have to hit to do some thing. Now all they have to do is grab one remote and push an activity ie, watch TV, play a game, watch a DVD. It works with my Direct TV great. Plus you can set it up with activites such as watch TV without surround sound. I highly recommend this universal remote. The setup is extremely easy just get the make and model number of your equipment and plug the remote into the computer and follow the instructions on the screen.

Pros: It combined four remotes into one

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harmony one

Dr. T. from Boca Raton, Fl on 10/20/2011

I was very frustrated with the universal remote that came with my comcast dvr. I could program it to turn on my onkyo sound system but it wouldn't turn it off. Onkyo, Comcast, Scientific Atlanta and Crutchfield really couldn't help. I had to use multiple remotes. The Harmony one was $120 less than the top of the line model. It allows me 3 separate options for my Onkyo, power on, power off or power toggle. Programing was a little confusing at first but go slowly and it is done. It does much more than I thought it would and is very user friendly.

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Wanna feel stupid and helpless?

BobR from New York, NY on 9/11/2011

I generally just plug things in and figure out how to make them work, but I was very respectful with the Harmony One. After carefully watching the Logitech video, carefully reading the printed instructions, programming and then hoping that the device would "learn" from the repeated "corrections," I called Logitech support. Logitech support couldn't be more helpful and couldn't be more helpless. "Gosh, that's one we haven't seen before" is a tech support statement that doesn't raise hopes or confidence. I guess I'll have to call Crutchfield to make it work. The two and a half hours I've wasted amounts to WAY more annoyance than I experienced from having to press buttons on a few remotes. I think our Western civilization may be doomed.

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Way better than my old Universal Brand Remote

Twilkos from Connecticut on 9/10/2011

The Harmony One blows away my old Universal MX 450 remote. It does exactly what I programed it to do. Turn on TV, and it turns on. Turn on DVD and same thing, it turns on. I wish I purchased the Harmoney One a few years ago instead of suffering with my old remote.

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Awesome Remote!!!

Mark P. from Bronx,N.Y. on 9/5/2011

The remote is truly amazing in combining all remote functions in one!!! The only reason I gave it 4 stars is that it turned on the same brand receiver at the same time(Onkyo). The fix to the problem was to upgrade my remote to the 900. .Crutchfield advisors are incredibly helpful and patient with your questions about your product. Also, Crutchfield is probably the best online electronic depot there is!!! I am a customer for life!

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SO EASY

KENC from MOORESTOWN,NJ on 7/18/2011

HAD 4 REMOTES- DROVE MY WIFE CRAZY! NOW HAVE ONE REMOTE,EVEN THE WIFE CAN USE IT! SET-UP WAS ALMOST AUTOMATIC ON MY LAPTOP, JUST NEED THE BRAND NAME AND MODEL OF YOUR EQUIPMENT, SOFTWARE DOES THE REST!

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Long-Time Harmony User

Justin from Baltimore, MD on 6/30/2011

I'm a long-time Logitech Harmony user starting with a "520" then upgrading to an "880" and most recently a "Harmony One." For me, it's a necessary product with a home theater system. My wife loves it because the coffee table is not cluttered with five remotes. She can use all of the home theater capabilities by pressing usually just one button, e.g., Watch a DVD, Listen to Pandora, etc. I don't have to worry about her ( or me) pressing the wrong buttons on the original OEM remotes and messing up a configuration. A Harmony is relatively easy to program once you get the hang of it. You do need to read the instructions, take your time, and allot thirty minutes for the process the first time. My only complaint is the buttons on the "520" and "880" wore out too soon (three years) requiring an extra firm press or a second press. Hopefully, the Harmony One lasts longer.

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Logitech® Harmony® One

Anonymous from VA on 6/30/2011

Great remote! Pretty easy to use.

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Awesome!

JoeP from Warren, MI on 6/29/2011

The Harmony One is even better than my old Harmony remote that was finally put to rest. The website updated the One based on my existing configuration and actually set it up even better! Just needs a couple small tweaks. My only complaint would be that the keys look too much alike. Some basic color coding would have helped to differentiate, especially in the dark when it glows. But I'm not complaining! The Harmony One is worth every penny! The touch screen even displays some graphics that match my cable DVR remote... sweet!

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No brainer

Chris C from Tampa, FL on 6/5/2011

Previously had a universal remote that required a PHD to set up and add new devices. This thing is a dream. I read the directions, which were close, and got most of my system working more or less correctly. In the cases where I got it a bit off, the remote asked "is everything working?" If I said no, it would troubleshoot things until, every time, it worked correctly, all without getting out of my command Lazyboy. It does everything I want, and I have a sophisticated complicated home theater. I would definitely but this remote again.

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Simplicity in Use

JS from Seattle, WA on 5/28/2011

Takes a little bit of time to get set up and learn the quirks of the remote setup software. But once you have all your devices loaded, activities programmed, sequenced and synched to the remote, you are in control of all your audio/video needs with one remote. Good battery life in between charges as well. Only one small complaint and that is the "clipart" available for the different activity functions. They are limited and not the most creative in design, otherwise, highly recommended for clearing the coffee table of all your remotes. Use the iconharmony website to download great network symbols clipart for your "favorite" channel buttons on the LCD touch screen.

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Logitech® Harmony® One

Sdimarc1 from Syracuse, NY on 5/19/2011

easy to configure, easy to use

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Love the Logitech Harmony One

Greg J from Dallas, TX on 5/18/2011

I'm not very technical nor am I patient Much to my delight the Harmony One was a snap to set up. And it works to control my devices (Panasonic plasma TV, Denon receiver, Panasonic BluRay player and Roku) perfectly. If I mess something up the Harmoney One immediately helps correct the situation. All in one device that's simple to use.

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Down to One Remote; so far so very good

David from Pittsburgh on 5/2/2011

Totally fed-up with 5 remotes I sprung for the Harmony One; I experienced some major programming issues (two calls to Logitech's Help Desk) but once done the ease of use is amazing. Pick it up, press Activities and then press Watch TV and my cable HD box comes on, my TV comes on and my receiver switches from Tuner to CBL/SAT and my speakers come on. The programming is not intuitive: when asked if I had the original remotes for each component of course I selected YES. I was told by Help Desk that I should have selected NO. When asked details about each component I selected TV HDD since I have an LG LE 8500. I was told I should have selected TV. Go figure. Once resolved everything works fine. Set aside a good hour for programming just in case. The techies are foreign and I had some language problems so keep you background distractions to a minimum. They were very polite and efficient.

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Logitech® Harmony® One

anacodave from anacortes, wa on 4/22/2011

Fireplace ate my Harmony 700. Harmony one is infinitely easier to use and has better features. Well worth the extra 30 bucks.

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My wife likes our home theatre system...finally!

MikeO from Brodhead, WI on 4/15/2011

I have to admit I was skeptical of this universal remote's ability, but I trusted Matt during our phone conversation, and went ahead with the purchase. I am sure glad I did. Before we were always switching our cable remote back and forth to change the volume on the receiver. It was a nightmare to explain to a guest how to run the remote! Programming the Harmoney was as slick as following the prompts on my laptop. And the one button that wasn't available through the software (watch MyDVR from the Charter remote) was easily programmed by pointing the old remote at the back of the Harmony so it could learn the code wirelessly! This was the best money I've ever spent on my home entertainment system and wish I would have done it much sooner!

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Logitech® Harmony® One

Joe S from Charlotte, NC on 4/7/2011

This product is awesome. I had a universal remote from my AV reciever that was acting up, so I decided to invest in a nicer one. The Harmony One was extremely easy to set up and use. The software set up tutorial is great and my system works as easy as can be.

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Software makes for difficult programming

Lazerama from Wisconsin on 4/3/2011

I took the remote back. The software for the remote was too dumbed-down. The software will not give me enough manual control to set my components in the way I need. If I try to divert away from the automatic setups, the software becomes very ambiguous and non-descript. Although I know exactly what functions I want the remote to perform, the software becomes extremely over-bearing and shunts me into an automated loop that becomes very frustrating and time-consuming. The fixes recommended in the tech support emails are very non-intuitive and still do not give me the proper functionality. I also cannot afford to wait days at a time to receive work-arounds from tech support. If the software was more descript and intuitive I wouldn't have to continuously contact tech support. Bottom-line, this could be a decent remote if not for the software. A remote that should have taken an hour to program has now taken weeks. If all I wanted was to allow the software to decide how to setup the remote, I may as well purchase a cheap $20 all-in-one remote that doesn't allow me much more functionality than this remote.

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Logitech® Harmony® One

Anthony C from South Jersey on 3/30/2011

This is my second Harmony 1. The first one still works, but the screen cracked very easily and can't be viewed. If the screen was more durable, I would say this would be the last remote to ever purchase. Other than that it is a must have.

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Logitech® Harmony® One

Anonymous from Columbus, Oh on 3/22/2011

I bought this remote thinking it was going to solve all my problems. It would make me rich and smart. To program it was not hard. It took a couple of times to set it up right. The problem I have with it is that it reboots if you set it down to hard or the "wrong" way. Not very durable at all.

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Still investigating

midar42 from San Diego, Ca on 3/21/2011

I had some problems in the initial setup which tech support helped me through & so far I like the remote but I'm still having problems with my Dish TV DVR and not being able to call up scheduled recordings and some other areas but I have been busy with some other projects and haven't had time to get back to the remote. I'm hoping it's solvable-we shall see..........

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Should've bought one a long time ago

Derick H. from Pittsburgh, PA on 3/10/2011

I fought buying one of these because I thought one universal remote was as good as another but I was sadly mistaken. This remote is well worth the price. I am amazed by the capabilities and all the steps this remote saves me. Set up was easy for me but may challenge some since everything is not intuitive in the instructions but a little tinkering will have you well on your way.

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Logitech® Harmony® One

AdamS from Illinois on 3/10/2011

This remote packs a ton of function, but it seems a little slow to respond to inputs. Once it's caught up, it works well (surfing channels etc), but powering up and powering down the system, and changing activities takes longer than it should in my opinion. The versatility is great and it's easy to program. If it were a little quicker I would have given it 5 stars. Since I picked it up, I haven't heard my wife complain once that she couldn't figure out how to turn the TV on - well worth the price just for that feature. The playstation functionality is also preprogrammed, but requires additional hardware to communicate...unfortunately.

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One remote.... REALLY!!

WFN from Madison, NC on 3/9/2011

Pulled the trigger on the Denon AVR. My new video system includes DirecTV DVR, Sony BluRay, and an AppleTV. Video is displayed on a Vizio 55". HARMONY ONE TAMED IT ALL: One other gadget that I got to help everything go smoothly was a Harmony ONE remote control. I was able to set up 5 activities, two of which are specialized to running video with the denon on standby allowing signal to pass through. The Harmony makes everything work great and I can get by with one remote for real. Here's the best part - I don't have any other remotes around for 'special" function activity. If something weird happens I don't need to fish for the genuine device remote in the basket - no, the Harmony ONE has configurable soft key device keys for every piece of equipment in your theater group. This thing works. It's for real! I feel the remote is kind of pricey, but the product does it all!

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Take The Plunge

TimR from Portland, OR on 3/8/2011

I was nervous to buy after reading some reviews about difficulty with setup. It turned out that any computer literate and reasonably astute audio / videophile could do it easily. This remote is not perfect, I doubt perfection exists, but it nearly saved my marriage. Would have, too, if my marriage had really needed saving. My wife always was mad at me because she couldn't fathom the complexities of our home theater setup with 9 input devices to one TV. Now she doesn't have to as the Harmony does it all. And its help feature does the rest whenever small inconsistencies arise. Bravo!

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Excellent

R C from Greencastle Pa. on 3/8/2011

SWEET, less than an hour and I had it programed, controlling 6 activity's with no problems. Less than an hour the next day and I had it custom tailored for my own personal taste, complete with slide show. Does everything they claim.

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Logitech® Harmony® One

Alan from Sinking Spring, PA on 2/22/2011

Wow really easy! No problems, works great. I would reccomend this device.

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Better

rmarc from albany ny on 2/20/2011

This is a much better device than the older harmony remote I replaced. The old one used a lot of batteries and when they were changed it took the device a long time to adjust. This device has the rechargeable cradle. The Harmony "One" is a much better device and transitions smoothly between activities in a much more efficient manner.

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Good unit to control all components

Jeff O from East Moline Il. on 2/18/2011

I ordered this product for one reason. That one reason was to control ALL of my components. I am a handicapped individual, with limited range of motion, so using six different remotes was not a option. One universal remote was just what I wanted. The instructions were all pretty simple. It just will take you a little time to gather up all the model numbers, and manufacturer names of your components before you start.Then of course you will need a computer connected to the internet. After you do all that, it really was pretty easy. If you can read and follow instructions you will do just fine. Be patient and take your time. This remote even works on my twelve year old Samsung four head VCR , that I had lost the remote to three years ago. This product is really amazing! You may still have to do some "tweeking", but it sure beats using a whole fist full of remotes.I would highly recomend this unit to people who want to control a lot of components using one remote. The "touch screen" is really handy. Allthough there may still be some compatibility issues with the program CD when using Windows 7 (That is why only a four star rating), I would still say this unit is a winner in my book. Good job Logictech!

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Remote take over

Bill from Indianapolis, In on 2/17/2011

I was taken over by six different remotes, cable box, big sreen, reciever, Blue Ray, DVR, DVD and fearfull of trying to program them into a all into one remote..... But purched the Harmony One and gave it a try. True to my fears It did not turn things on correctly. I fouled things up trying to answer the easy to follow question about my system. Looked things over again and found a mistake and tryed it again. Being fearfull of what might happen next . To my surprise every thing work great . It is a very easy system to program and the help button is very usefull . I gave this review a good five star. Thanks Logitech for the easy to progam Harmony One....

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Great but requires learning curve

Marshall from NC on 2/16/2011

Great flexible home remote. Able to setup fairly easy except for my PVR (Time Warner). Called Harmony Tech. Svc. and specialist was very knowledgeable and downloaded solution directly to my Harmony while hooked to my Mac. There is learning curve and would be better if one reads all the instructions (not my strength). Overall, very pleased and have been longtime customer of Logitech and Crutchfield

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Logitech® Harmony® One

Jba104 from Oxford,CT on 2/12/2011

The Harmony One was a breeze to set up and program. It pulled my receiver, TV, Cable and DVD up on the web site in just a few moments. This remote has every feature that the original component remotes have, including features my last universal remote did not carry over. It is lightweight, easy to use in the dark and has an awesome help function right on the remote!

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Multi-capable device

schreib3 from Bainbridge Island, WA on 2/10/2011

It is possible in time that this device will allow me to pitch the four remotes I depended on - and which my wife hated. That time is not here yet. While I've been very pleased with the patience and skill of the support staff, there are actions, which may be within it's capabilities, that I've not yet even asked it to perform. Recording and playing back recordings from my cable company-supplied PVR for example. I will make a second call to be adivised, and I trust the help will be friendly and knowledgable. The problem may well be my own, but I would not describe the teaching of this device with the word intuitive. What it already performs though has made my wife far happier. It's a very smart device; it takes a while to learn it. But help is available.

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Worth the Investment

Lonestarbill from Houston, TX on 2/10/2011

After endless nagging from my spouse about having to work four different remotes to run the entertainment center, I finally broke down and purchased the Harmony One over the holidays although I had my doubts about how well it would work. But to my great surprise it has worked great!! The installation and set-up went smoothly and the operation has been spot on in terms of not only automatically configuring each device but in also providing all of the control features of the remotes it replaced. Definitely worth the price, especially if you are in need of "domestic harmony" in addition to the technical ops.

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Great product

GregW from Ashburn, VA on 2/7/2011

The Harmony one is a great product. Surprisingly simple to set up and the one touch "activities" have made it easy enough for my kids to turn on a projector, DVD player, and receiver without help. My only gripe is that I often have to navigate to different devices to activate the functional parts of the remote. For example, if I don't use the pre-programmed activities I need to keep navigating to the Receiver device so that the volume control works. I want the volume control to always control the receiver, no matter what .

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Logitech® Harmony® One

MikeL from Round Lake Beach, IL on 2/6/2011

The Logitech Harmony One has made it much easier for everyone in the family to be able to watch TV, play a DVD, or record to a DVD. Before it took 3-4 remote controls to manage all of the electronics and for my wife it was so confusing she refused to do anything but watch TV. Now with touching a single button on the touch screen of the Harmony One everything adjust automatically. At times, the adjustments don't always work the first time but by following the Help prompts it makes the necessary corrections. My only regret is that I had purchased one sooner.

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An excellent device.

Omar from Huntington Beach, CAlifornia on 2/5/2011

It is the best gadget I havd ever had, intuitive and very easy to use.

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Almost perfect...but

Shawn from Corpus Christi, TX on 2/5/2011

Set up was not quite as easy as I had hoped. I had thought that by picking the products by model number it would know the nuances of the equipment. The main issue I had was the sound comes out of only the TV if turned on as programed with the other components. I had to program the tuner to turn back off and on again in order to get sound out of the receiver speakers. That was a pain and time consuming to learn on my own since it is not explained. But once I figured it out I was able to make it work for all the component sequences. It controls the PS3 even better than the OEM remote control.

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Great product

AndyW from Richmond, VA on 2/5/2011

I'm very pleased with this product. Easy to set up but sophisticated enough to execute some complex commands. For example, while I have my TV hooked through my A/V unit, I usually have the sound through the TV. I needed the A/V unit to be set to HDMI1 input in order for the TV to show the video. This remote will allow a signal to be sent to set the correct HDMI input before turning on the TV. The only reason I rated it 4 stars, aside that I don't like giving our top ratings, is that the favorite channel setup should have already had the channel icons. The icons can be easily downloaded from another site but I think logitech should have already had this capability.

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Logitech® Harmony® One

Al from Manasquan, NJ on 2/4/2011

This is my second Logitech remote - setup was easy as all my info had been stored on the website. This remote is much improved over the original - I was a little disappointed with the battery life.

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As Advertised

DAB from Baltimore, Md on 2/4/2011

Crutchfield Customer Review (What's this?)

Generally worked as advertised. It took about a half a dozen tries to get the software to recognize the AV Receiver correctly, a Sony STR-DA2400. After getting the software to recognize the AV Receiver, everything worked correctly. I have a Samsung LCD HDTV, Sony Blu-Ray and Sony DVD/CD players, as well as a cable DVR box (Scientific Atlanta from Comcast), and a Panasonic VCR. I have had the the remote for about a month and have not had to use the individual remotes that came with the individual components in that time.

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Best One of all

Mike from Sacramento on 2/4/2011

Upgraded from the 880 this one works better and easier to use.

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Good but not great

Phillip G. from MD on 2/4/2011

It is easy to set up, easy to use. Has issues if you control a device out side of the remote like turning on the dvd player when you open it to put in a dvd. It will turn the device off when you press "watch dvd". Fixed via the help button but still annoying. Also a little slow going through each device turning them on or off. But over all still a great remote.

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Logitech® Harmony® One

Richard C from Lodi, CA on 2/1/2011

I wanted to make management of our home theater equipment easier so I finally decided to try a universal remote. I'm so happy I bought the Logitech Harmony One. The configration was a snap. I have dealt with many electronic products over the years and I expected glitches in the setup. There weren't any. Good job Logitech!

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Proven Winner

Blackahwk from Wildwood, MO on 2/1/2011

Great product. A little pricey so save up for it ;-) I wish Logitech would provide discounts for multiple purchases.

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White Screen of Death

Rick from Mequon, WI on 1/31/2011

Purchased Jan 15, 2010. Worked very well until about a month ago, when I got a white LCD Screen. Had to remove battery and reinstall which corrected problem. Today, I again got the white LCD Screen, and the battery trick did not work. Searched the Logitech Harmony forums, and found this white LCD Screen is a problem with these remotes, with Logitech not covering them (out of warranty) even though allot of people are having this problem, which tech support (logitech) has identified as a hardware problem. I am two weeks out of warranty, and just sent in a email to tech support requesting they cover my remote under warranty. As of this time, I can NOT recommend this remote. I will update my review upon a satisfactory resolution by Logitech support.

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Great Remote!

amiller111 from newyork, ny on 1/31/2011

This is a great remote. So easy to use even for my electronically challenged mother. Programing did not seem too hard either. Great buy!

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Logitech® Harmony® One

Bo from Georgia on 1/30/2011

Excellent addition to my home theater setup: HDTV, HD-DVR cable box, BD player, AVR, Apple TV, and 2 zones. Replaces 6 remotes. Extremely versatile and endless customization options. GUI works well. Highly recommended.

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Logitech® Harmony® One

Dave from Northridge CA on 1/29/2011

This is the best remote I have ever used. It is easy to program and use. It is very well designed and completely replaces all of my remotes including my lighting remote. It is the perfect addition to my home theater. I love it.

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eli

MarcelE from concord,nh on 1/29/2011

i only need 1 remote horay-i had read great reviews on the harmony one and very pleased with it's preformance. why did i wait so long

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Logitech® Harmony® One

Scott from Buffalo, NY on 1/28/2011

The Harmony One does all that it says. I went from four remotes to one. Installation and configuration was easy. Everything worked on the first configuration. Completely painless and wish I would have purchased one sooner.

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Good but not as good as I thought it would be

Bob from Detroit on 1/26/2011

When I hit the "On" button, many times one of the components does not come on. The "Help" button always fixes it, but still irritating nonetheless. Maybe because I've only been using it for a few weeks, but the ergonomics doesn't seem as good as other remotes I've used. My wife says it's 5 stars because it's "intuitive" to use, unlike other brands we've had.

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Logitech® Harmony® One

Steve S from Vernon, Ct on 1/25/2011

excellent all-in-one remote. Even controls my Apple TV with the exception of a couple functions. Very easy to program.

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Somewhat Satisfied

Georges from Newfoundland, PA on 1/24/2011

I bought this device for my wife to make it easier for her to operate our home entertainment system. So far, the device only gets it right the first time about 50% of the time. To its credt, after you select an activity (e.g., watch TV, listen to radio, etc.) the device asks you if everything turned on correctly. If you select no, it will try again and, so far, has always successfully turned on the correct components. Just yesterday, however, I selected "listen to radio" and it turned off my TV and turned on the DVD player. In all fairness, the device needs to work better than it does for the asking price.

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Almost perfect

MwMOwl from Washington DC on 1/18/2011

I wanted the Harmony One to handle DVD movies, my sattelite dish connectin and music on my iPhone. It works most of the time (sometime it does not turn on the TV, but I am sure that I can get support to fix this from Crutchfield or Logitec. Both organizations have been supportive.) The one thing that I have decided not to to have the Harmony One manage is my sattelite connection because this requires re-programming my dish sattelite setting. The first time I tried it, I got video and no sound. I decided not to pursue it. I am down to two remotes from four.

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does not always do what it is programmed to do

lancef from houston tx on 12/30/2010

i had a harmony remote: I sent it back. there were two problems with the one i had; the first was that the programming was not stored on the remote, but online at harmony's website. Making changes required having the remote log onto harmony's website. the second problem was that even if programmed to do exactly what i wanted, not all the instructions were followed. Harmony's technical assistance was able to help me get it to work for one setup. the technician was not able to make it work the way i wanted; but could not explained why not. because not all instructions were followed, she had to devise another way to get it done. When i wanted to make a change, i was right back at needing to have a Harmony tech program it, and download it to my remote. I am not a novice to computers, or electronic gadgets. I have been building my own computers for years, have taken basic programming in college, and have an A+ certification from Comptia. Harmony just does not build a good remote in my opinion.

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SImply the Best

DOlson from Crescent City, CA on 12/25/2010

Simplifying the operation of AV equipment in my home has finally happened, thanks to Logitech. Using a computer to program this remote made the job easy. Now anyone in my family can operate our AV equipment with ease. My wife has stated, "I really like this remote". Now I can add the new AV receiver and stereo receiver to my system without worry. Thank you logitech and Crutchfield.

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Good but not perfect

Eric K from Crosby, TX on 12/23/2010

I have had this remote for about 6 months now. I had another brand remote before this and I loved it that it could control my DirecTV DVR with built in RF but the buttons were flat and could not be felt easily. i had to be able to see the key to use it well. I replaced it with a Harmony One. It is very ergonomically designed and easy to use just by touch except for one thing. It does not have dedicated hard keys for red, blue, green, and yellow, like the old remote did. The Harmony 900 has these also but I did not want to spend another ~200 for it. I love everything else about this remote. If it had dedicated color hard buttons I would give it another half star. Add direct RF control of my DirecTV and I give it five.

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The one for Dummies!!!

Neal C from Rapid City SD on 12/23/2010

Got this for my 70TH Birthday- I thought this was to be a "Test" to see how I would do programming it. Smoked 'em ALL!!!!! This is a foolproof piece of equipment and very easy to set up. Help feature will correct any "misteaks" you might make. Logitech Support was also fantastic. Can now control 2 separate systems that consisted of 9 separate remotes on 2 floors of the house.... WITH ONE REMOTE DEVICE!!!!!!

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Does exactly what it is supposed to do...

ScottW from Pasadena,CA on 12/18/2010

This product is exactly right. It does everything you hoped it would do. Not the most expensive or glamorous product you will ever buy, but likely to be one of the most satisfying.

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Home theater done right

moviedr from Princeton, WV on 12/6/2010

Makes the home theater work like it should. Have other multifunction remotes, this one is the best. Setup took about 30 min to integrate TV, AMP, CD, DVD and DirecTV DVR. For me, it worked first time. When there are problems with a component not being on, the help button does a good job of fixing it. WIfe loves the simplicity of turning things on & off. She likes this piece best of the whole home theater.

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best remote i have ever used

kinematic from Massachusetts on 11/22/2010

this remote is really impressive. program it on you computer to control your components and then throw away your other remotes and eliminate batteries. i replaced 4 remote controls and i do not miss any of them! buy it, you will not regret it.

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Best Remote, Best Customer Support

Planarian from Arlington, VA on 11/19/2010

This is the best remote control device imaginable. It is logically designed, durable, elegant, and very easy to program and use. The signal it sends to the devices is so strong that no effort whatsoever needs to be made to "aim" it at all. It can program so many devices that, well, nobody within any rhyme or reason will be able to exceed its capacity. Its program is versatile and infinitely configurable to suit any tastes. But where this thing, and Logitech, really stand out is in their customer support. After well over two years of use, long out of warranty, my battery began to swell up and fail. When I queried Logitech about aftermarket batteries (they were out of stock of their own), they sent me an ENTIRE NEW REMOTE with a new battery, ABSOLUTELY FREE, and shipped it overnight. Now THAT'S what I call service! I recommend this product as highly as I am able to do.

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I like it, but ............

Tucker26 from Harvard, MA on 11/14/2010

This is the third Harmony remote I've had, and way better than the other two. I like the Harmony's because they are custom programmable and can be used one-handed. I love that it is easy to read with my home theater lights out, even with my 69 year old eyes. Also that it has hard buttons for most commonly used functions. Like the earlier ones, it takes some time to understand the programming of it, but once you do it is quite flexible. I have a multi-brand remote as well, but I use the Harmony for most operations. Just don't think it is as easy to program as the descriptions might imply - it will take some time to learn even for an engineer such as myself who is pretty computer literate. If you are a techno-phobe, look elsewhere.

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Great product

Richard S from Onalaska WI on 10/28/2010

I am totally pleased with this remote and with Crutchfield, I have made numerous purchases from Crutchfield and have always been pleased with their service and products.. The online setup was a snap (once I followed directions) . I had one issue after the initial setup, hit the help button and problem solved in 15 seconds or less. I was able to put all four of my remotes away and still have complete functionality of all components in my home theater with this one remote.Not the cheapest but sometimes you get what you pay for. I highly recommend this remote.

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If you are lucky it might just work well..

Anonymous from Minneapolis on 10/19/2010

Seems like a great remote but would be better if it had support for more existing remotes in the data base. It didn't have the remote for my digital set top box or my new Marantz AV receiver so I had to "teach" the Harmony, which was a pain and didn't work well.

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Logitech® Harmony® One

BigOnPig from Springfield, IL on 10/12/2010

Easy to set up and works great. Have not had any problems with this for the 2-3 weeks that I have been using it. I would recommend it to those looking to replace the 3-4 remotes that are typically needed.

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Logitech Harmony One

Joe from Nags Head, North Carolina on 10/10/2010

The Harmony One was fairly simple to program, once I got the software installed on my laptop; that proved to be the most difficult part of the whole process. For some reason, the software would not install on my primary laptop so I used a secondary computer and it installed and worked fine. I never did determine the problem with the installation on the first computer, which is running Vista Business. The other computer is running XP SP3. Once programming the remote was complete, setting up the individual components was mildly challenging but one email to Logitech got things moving with some plain-language directions and from there, everything worked fine. The only issues are that sometimes one of the components will not shut down but the remote has a "help" button on it that fixes that each time the event occurs. I still haven't figured out how to remedy that issue but it's not that big of a deal. The key is I only have one remote on the table, instead of 4 of them!

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Finally a True Univeral Remote

Philco from New York City on 10/7/2010

I have a modest 'home theater' system that required 4 remotes. I admit the cable company remote was pretty good in controlling the various components but it was limited in the reach of its control. The Harmony does it all. Once you program it, which took a mere few minutes and was very straight forward, you're ready to go. One thing I really love about this remote is that if you should not get a response you expect, say the tv for instance doesn't come on or go off, you can press the help button and the unit will ask you a series of questions: IS THE TV ON NOW? to which you respond with either yes or no buttons and depending on your answer, the remote corrects the situation! LOVE THAT! It feels real good in your hand and the button layout is smart, backlit and tactile so you can actually use it just by touch! I highly recommend this remote! You will not be disappointed!!!

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6 Remotes Collecting Dust

Tom G from Wayland, MA on 10/6/2010

Setup was straightforward and went pretty well. Once it was set up it is great. I now have 6 remotes collecting dust. The only negative is that the device remembers what youre doing (or what it thinks that your doing). If you "Watch TV", it trys to turn on the converter box and the TV and set the correct input. But if you block part of the signal and only the TV gets set, when you try again it turns the TV off and the converter on. Again and it turns the converter on and the TV off. You need to fake it out to get back in sync or dust off one of the remotes and put its device back in sync. Infrequent problem if your careful not to block the signal.

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Makes using equipment much easier.

Dominator from NY, NY on 9/28/2010

Wonderful device, easy to use and setup.

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Amazing Device!

Vinnie from Knoxville TN on 9/27/2010

This has got to be the best universal remote available. With the web based setup you simply plug in the USB cable and go to Logitech's site and select the equipment you have, the control codes are DL'ed and you are ready to go! If you have anything not in their database you can use the remote that came with it to program this one. The comfort of the remote in your hand, the way the buttons are laid out, the neat charging cradle and the touch screen all together make this a 'must-have' item for any system with more than just a couple of components. I highly recommend this remote to anyone!

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The Harmony One is definitely better than juggling 4 different remotes

brad112 from St. Louis, MO on 9/17/2010

This is a pretty good remote, although it doesn't work quite as seamlessly as I had hoped. I've never purchased another universal remote before, so I can't compare it to another similar product...only my expectations. That said, in choosing a remote at this price (although I got it on sale for less) I was expecting that everything would work without issue once I took the time to set everything up. I have a Mitsubishi 82" DLP and the model I have is not yet available from the database and the manual setup never worked because it kept asking me to use buttons that were not on my TV remote. I finally got it to work using an older model of my TV (even though the Logitech support rep told me to manually sync my TV remote so all functions would work). Also, every time I choose "Watch TV" the Blu-ray player comes on as well. I can't turn it off with the Harmony One because the blu-ray player isn't listed as a device when I'm watching TV so the remote's 'help' function won't address this issue either. I've even gone back to the computer and set up all my viewing options again from scratch. For the basic TV operations and DVR functions the remotes seems to work great. However, my Yamaha surround system has a number of features on its remote that I cannot get the Harmony One to perform, even after going back to the computer multiple times and trying to manually set up the button function...so I still have to use the receiver remote for certain functions.

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Universial Remote

IE from Houston, TX on 9/11/2010

Preforms just as advertised. Easy to install Easy to operate. Could not be happier with this unit.

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Logitech® Harmony® One

Ron W. from League City, Texas on 9/7/2010

We replaced a 10 year old Sony remote with the Harmony One and have been overall impressed with both the ease of set-up and operation. Some comments on the remote: 1. Set up is not completely intuitive but very easy in comparison to older units, particularly with the web/DVD assist and Crutchfield tech support. 2. The touch screen is very sensitive and can be activated by simply brushing the screen a potential problem depending on where you leave it. 3. PIP is not automatically set up and I have not yet explored how to assign keys for that. We would definitely recommend this remote to anyone looking for a step up from most remotes available.

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Logitech® Harmony® One

Dave from South Carolina on 9/6/2010

The Harmony One replaced 5 remotes that I been using. The setup was painless, and creating the Activities was very easy.

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Harmony One

Anonymous from Hickory, NC on 9/3/2010

excellent unit. I do have some programming experience, but the programming on this is pretty darn simple for those of you who don't. It walks you thru the process step by step. Very good value. Be sure to put in 24 colored TV icons as your favorites, they work great and look good too. You can find these high res icons on the web and use them at no cost.

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High bang for your buck

Vidiot from Maryland on 9/3/2010

I've put in a couple of these for friends and just got one for myself. I was previously using a much more complicated and expensive Crestron system to do some basic stuff. The reason I changed was the ease of set up and comfortable feel. I really think this remote is very easy to set up and maintain. Problem is you must access Logitech online servers and they have become painfully slow. I actually thought it wasn't working at first. I don't remember it being that way in the past. I would definitely recommend an IR receiver to make sure no of you signals get blocked. Kids/dogs love to get in between you and the entertainment system just as you hit a macro.

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Logitech® Harmony® One

Brian L from Indiana on 8/27/2010

This remote is as good as advertised, easy to set up and easy to use, although remember to keep it pointing in the correct direction for 2-3 seconds for it to operate the correct equipment .

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Remote great, Support is terrible

TJH from Marshall MN on 8/19/2010

This remote was easy to use right out of the box. I bought it with several components at the same time, so didn't know how to use any of them. This programmed flawlessly and I was able to setup all my devices in one remote. I've had it since April and last weekend the screen acted up. You can still read it, but it's as if there is no color. Everything is whites and grays. Backgrounds are white with gray text. I called crutchfield first who had me try defaulting the display which did nothing. I already use the default display. They referred me to logitech support. They are closed on weekends although most of their support isn't. Had to call back to open the ticket, but now they want screenshots of the display. So they will email me how to proceed. Still waiting for them 3 days later, so I uploaded photos via their website. We'll see what happens. Btw, attach the photos before filling out the form because each attachment flushes everything previously typed. Makes a guy wonder how good the product is if they can't build a better web page.

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Marble Heads

4mrblhds from Ventura, California on 8/9/2010

Yep, this is the Universal Remote!!! After endless remote juggling and my wife calling in frustration because all she wanted to do was watch a DVD, this has finally filled those shoes and ended those calls. The set-up procedure could not have been any easier for the device and activities set-up. I did make two calls into tech support for: - setting appropriate delays for slow TV start-up - TV input changes for "Play a Movie" activity start-up Those were the only items that stumped me. Tech support was fantastic, knowledgeable, patient, and obviously able to assist and correct my issues. If any of you are considering this purchase as an anniversary, birthday, or peace keeping gift, it is worth it. So Guys, forget about that vacuum because it won't...

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Logitech® Harmony® One

Jeff B from New Jersey on 7/14/2010

Nice to get all the remotes off the table. Seems easy to operate. Some minor glitches, a bit temperamental, you must follow the same sequence all the time. Set up wasn't difficult either.

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Does what it advertises

pgottsha from Port Orange, FL on 7/6/2010

This the first universal remote that is really just that. I've finally been able to put all my other remotes away! Great product with a lot of thought and engineering put into it.

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Logitech® Harmony® One

Jim from Myrtle Beach S.C. on 7/1/2010

It's OK but I have seen better remotes. The software has know "compatibility issues" with windows 7. They have sorry Tech help and instruction manual.

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A lot of control

Kem from Kingman Arizona on 6/9/2010

Was not sure if this would meet my needs, however after getting it and spending some time with it I love it, I like being able to customize buttons on the touch screen, The only draw backs are #1 the book,what a joke, #2 there customer support, all though they resolved my problem, they did nothing to tell me how it worked and how to do it myself, after some time and useing what the support member did I have figured out on my own how to program it, but you better be somwhat tech savy or have a good idea of how to manage software. Also I dont like not haveing any way to adjust the tilt sensor,but that being said I would buy this again and would reccomend it to friends.

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It just works

LJ from Albany, OR on 6/2/2010

Got tired of explaining how to control my audio/video system. I tried the multi control remotes. The all in one remotes that will also make coffee, etc. This remote is the greatest remote since sliced bread. It corrects itself when it gets confused. You can name your devices to make it easy for everybody to know exactly what is happening. No more explaining how to control this or which remote turns on that. Bottom line is that this is a great remote and you will not be disappointed.

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Does Everything!

Joel from Hawaii on 5/29/2010

Did a lot of research and picked this remote. Glad I did, it does everything! Programming takes a little effort, if the equip remote isn't in the online DB, it learns any command you want directly from the equip remote. Once programmed, WOW, works perfect, auto turns on and off devices depending on the activity, excellent device control and long battery life between charges. Just Fantastic!!

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Logitech® Harmony® One

Eddie from Charlottesville, VA on 5/13/2010

I really hesitated before buying a Logitech because I didn't think having to program the remote through the computer could be easy, but I was (mostly) wrong. The preset actions and the broad database of devices made initial setup a breeze. It has taken some time to fine tune things and customize the screens - mostly that comes up when I realize I can't get it to do something I want to do - but the modifications are very easy to make. My only complaints are: very slow to update the remote after making changes - don't try to do it during a commercial break; the macros seem limited to six steps; the settings are a little complicated when you get deep into them and the manual isn't the best, but online information is out there; sometimes slow response sending signals to the devices; and the pictures for the favorite channels have to be downloaded from third party websites. The winning features make up for any shortcomings: the actions; the way the remote sets up the rest of the buttons to work appropriately during an action (e.g., setting the numbers to talk to the cable box when watching TV); and overall ease of setup and making changes. It's a bit pricey, but I would definitely recommend this remote.

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Everything you said it was

Curt from Montgomery, AL on 4/18/2010

Crutchfield Customer Review (What's this?)

After doing due research process to find the ultimate remote, this has got to be it or the next best thing to it. My wife loves it, and how easy it is to use. Unit has 7 items programed in to it & works like a charm. Does exactly what it says it will do and all in one push of a button. Highly recommend this to any one who has a home theater setup, and their spouse is remote controlled confused about what does what and in what order!!!!!! Easy to set up, took less than 30 minutes for all, and worked 1st time. Highly satisfied!

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This is the remote you are looking for!

Mark from Irvine, CA on 4/9/2010

Well, taking the time to find the right remote was worth it. Though this remote is not really inexpensive, it does everything you would want it to. I can not believe how easy it was to set up and get it working. It takes some time, but once done, it is so cool. You press one button to watch TV and all components turn on and are ready to go. Press a different button and you are now watching a DVD. When we have grandparents or babysitters with the kids, now they can work our media without me having to explain everything to them. I have used cheap, basic universal remotes, but they don't even compare. I also love the Help feature. If something is not working right, press Help and the remote figures out the issue. Totally amazing. Then it makes adjustments to itself so you don't have the issue next time. Only bummer is that the touch screen leaves fingerprints, esp with kids. Not hard to wipe off, but something to be aware of. Spend the money on this remote and you are all set. I love this thing for what it does. It just works!

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Your search is over

Jim from Mokena, IL on 3/12/2010

If you are looking for a universal remote - stop! Do yourself a favor and purchase this remote. You will not go wrong. I had this remote functioning quick and I did have a question for customer support. I called Logitech and the agent signed in to my remote account and before I could tell him what I wanted, he had it done! Great price / great remote

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Excellent product

Donald from Chino CA on 3/11/2010

This is the second Harmony One remote I have purchased. Installing it was a total breeze. You use your PC to do all the programming. Just choose all the gear you want to control and the software handles all the macro programming. My wife LOVES this remote. Having tasks rather than components listed on a touch screen is the best! No more coffee table full of remotes either! Even the light on the charging cradle is dimmable... Very nice design. We highly reccomend it.

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Almost Perfect Remote

Anonymous from Santa Clarita, CA on 2/20/2010

Finally a remote that my wife can use. Prior to this remote I found it impossible to teach my wife to turn on the tv, the receiver, cable box, and select proper hdmi imput on the receiver. This remote does all that it says it does. After simple programming through the step by step tutorial you never have to program it again unless you add or change components. After set up you touch "watch tv" to watch tv etc... (all components that are associated with that activity will turn on and switch to the proper input). Amazing.... I can go on and on about how great this remote is... This remote truly replaced of all of our home theater remotes. My only complaint (and reason for not rating this product as 5 stars) is that I noticed an immediate rattle from the remote, which sounded like a loose piece of plastic in the frame of the remote. I almost attempted to take the remote apart, however, I contacted Logitech and they advised me that the rattle is a built in motion sensor feature that illuminates the remote when it senses motion. Remote works perfectly, but rattle makes this remote seem cheaper that the price tag would suggest. But don't get me wrong knowing this annoying feature I would still buy it in a heartbeat knowing how well it has worked out.

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Harmony One Remote

Harold from McCormick, SC on 2/17/2010

I have installed 6 or 7 of these remotes for people with a variety of equipment types (the Harmony data base is extensive even covering some HDMI switches). It is especially good at handling powered zone 2 installations. The remote is very intuitive for the technically challenged. There can be some installation challenges with certain TV's in selecting the right inputs consistently and controlling some Cisco cable boxes. However the help calls are answered fairly quickly and have most of the answers. The remote forums are a great source of information. Would recommend the remote highly.

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Intuitive and Easy to Use

Wayne from Cromwell, CT on 2/9/2010

I purchased this remote based on reviews to control my home theater system. Setting up the remote out of the box was very simple and easy, basically once you install the application to your home computer all you do is put in the make and models of all your equipment. I even found the codes to control my Velodyne subwoofer, which is very handy. All in all I would definitely reccomend this product for its ease of use once its programmed and the simple set up.

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Logitech® Harmony® One

Mike from Washington State on 2/7/2010

Finally, a universal remote that is! Setting up the remote with the software was a breeze with my system...HDTV, Sony AV receiver, Motorola cable box, Panasonic DVD player, Panasonic DVD recorder, and Windows 7 Media Center PC. The only glitch I had was switching inputs on the TV, but a quick call to Logitech support cleared that up. As it turned out the Logitech support site FAQ would have solved that. Tip.. if you have trouble with switching TV inputs check to see if your TV will support "discrete" commands. Gotta give it a 5, even my wife likes it!

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Simply Fantastic!

Kenni from Toledo, OH on 2/5/2010

I love this remote! The oldest component I have is my Onkyo receiver, and that model is only a couple years old, so setup was EASY! Everything was in Logitech's data base, so I didn't have to pair any of my old remotes to the H1. I love that you can program buttons on the H1 to mimic a button from an original remote. For example, I programed the " * " button on the H1 to open up my DVR's Recorded Programs menu. Yes, it's available in that devices touch screen menu, but it's just easier to press the * key! You have nothing to fear with this remote, in my opinion. Even if you're completely technologically ignorant, you should know someone who isn't. :)

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User Interface/Programming Needs Improvement

Rick B from L.A., CA on 2/5/2010

Although the product is definitely more convenient then multiple remotes, I found the programming required more understanding about how your system functions and the settings each device requires to perform a certain activity. Something a typical user may not readily know. After initial programming I found that certain activities had devices that are not part of the activity, so I had to re-program. It works fine if you just want to watch TV, listen to music, etc., yet if you want to further control a device you have to scroll through several screens on the touch screen to find the function you want. I expected a more user friendly device for this price point and from Logitech and the Help button is little or no help when you have a problem.

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Great Product

Anonymous from Lynnfield, MA on 2/4/2010

I found the product very easy to set up and very easy to use. My only regret is that I didn't order the 900 series with the Rf extender/blaster as my components are separated by 5 or 6 feet. I have to hold the remote in certain position over my right shoulder in order for it "see" all the units. I find the Help feature very helpful as it won't always switch the units because of the separation. Great product, easy to use, excellent value for the money.

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Good Product Terrible Programming Process

Anonymous from Kosciusko, TX on 2/1/2010

I purchased the remote to consolidate remotes and was reasonably pleased until I tried to make a simple change to my configuration. That's when I ran into the issue described on the Logitech forum. Programming the remote is done through a web based management application. As the topic states, programming is ONLY possible when the Logitech programming site is available. As the topic also shows, the issue has been ongoing for over a year. I have contacted Logitech support with no response regarding the error. The remote works well... but making changes are frustrating when relying on a flaky application.

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Simplified 4 and 5 remote setups with ease

steelsox1 from Hartford, CT area on 1/30/2010

I took the plunge after much research on two of these remotes to make sense of the two TVs...one with 4 remotes and one with 5!! Needless to say, getting better systems was getting complicated. I took the time to write down all my equipment's model numbers per the instructions and entered it online. While easy, I do recommend using a laptop or PC near the TV because I had to run up a few flights to get an older remote to pair with one unit. The online tool has a ton of features and can really help with things like the order your equipment turns one, timing delays, customization of buttons, etc....but, it's not always intuitive. Take the time to read and learn, it's worth it. I simply LOVE the Help button on the remote as I have never had an issue with it figuring out how to turn off or on a piece of equipment that didn't respond as planned (it happens, especially if you mess around with individual devices like I do). So easy, even my wife and 9 year old can do it (although she adapts to this stuff faster anyways!). My only complaint is I do have to go to my A/V receiver in Device mode quite a bit to get things to work...but I am guessing more time online may figure things out...so, let's call this a 4.5 rating for now! Worth the expense and if these are durable, I'll be a return customer of Logitech down the line.

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Makes surround sound easy

Bob from Albany, NY on 1/30/2010

I just had a custom surround sound system installed in my family room and was quoted $1000 for a programable remote to make it all work together nicely. I did some research and found the Harmony One. What a nice product! The more I fool around with it the more options I find but it nicely solved my initial problem which was to get the TV, receiver and my cable box to work together in a way that made sense. Everything now works perfectly with one remote and I could not be happier. Don't hesitate to buy this product if you are comfortable with a computer and setting up basic commands. You do have to program the unit through a computer once to make it all work but it is an easy process.

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Does exactly what I want... every time

Chris from Austin, TX on 1/30/2010

I have HD TV in three rooms in my house, and each room has a cable box, an amp/receiver, a blue ray, and a VCR. That means multiple inputs for the TV and multiple inputs for the receiver, and anything I want to do means turning three devices on. Someone gave me one of these for Christmas, and after using it just a few days, I ordered two more for the other two rooms. There is no more struggling to get the right devices turned on or to get each device set to exactly the right input and other settings I want. It hasn't even been a month yet, and I can't imagine going back to the stack of remotes I had before.

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Not so easy..

Anonymous from Minneapolis, MN on 1/29/2010

I was excited to receive this remote based upon all of the reviews referencing how "easy" it is to set up...Well, not so in my case...Software install is simple... as is listing your equipment and downloading the associated programming..But then the actual programming procedure turned into a 2 day nightmare...First, my Dish receiver required a 2 step process to turn on and a 1 step process to turn off...next my TV required a particular method as to the programming procedure for input switching...none of which were clearly explained in any of the documentation, online or other. Long story short, after 2 days and a phone call to customer service (who were great) my remote now funtions as it should, although, with limitations. If the remote is not pointed at a precise angle to my equipment, some things will not turn on or off as they should ( I assume this is because every device has a different range and sensitivity for the remote interaction) so I am still at times having to go over and manually turn things on or off as to not disrupt the next cycle. That aside, the remote is nicely built and the button layout is wonderful.. It is still nice not to have to gather 4 remotes everytime I want to watch something...but the bottom line is that for 250.00 I would expect a product that did not require an engineering degree to set up and worked a bit more consistently...

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Definitive Remote Control

Steve from Chicago,IL on 1/29/2010

This remote is the answer to having control of your electronics wrapped up in ONE DEVICE. The setup programming was unbelievable easy. Even after reading all the reviews stating the same, I still was blown away by the ease.This remote will make you feel as if technology for the needing of only one remote has finally become consumer friendly.After using it , the price becomes non-issue.

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Very happy with this purchase

Anonymous from Cleveland, Ohio on 1/29/2010

I have owned the Logitech Harmony One remote for two weeks. The Logitech Harmony One replaced five remotes for me. That alone made it worth the price! The web-based setup was not quite as flexible as I thought it would be, but once I got around a couple of issues, the rest of the setup process went well. The remote assistant was helpful also. Having a charging cradle is a good feature. Crutchfield's price represented quite a savings compared with other e-tailers, and the advertised shipping date was met exactly.

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Logitech® Harmony® One

Russell from Connecticut on 1/29/2010

The Harmony One is one of the best gadgets I have ever purchased, and well worth the cost. I have 5 devices to control - Sharp TV, DirecTV receiver, Sony DVD player, Yamaha A/V receiver, and a Roku HD web tv box. The Harmony One sets up multiple devices for any type of viewing with the push of one button. All controls for each individual device are available on the LCD display, if needed, and may be customized, and rearranged. The online programming system is fantastic. It even allowed me to add a time delay in changing the input select on my TV, that was needed on power up. You have to be willing to spend a little time with your computer to tweak the settings for ideal operation, but once set up, it works beautifully.

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Meh

Anonymous from Baltimore, MD on 1/28/2010

I'm gonna give it 3 stars so people read this. The remote works well, but I was ultimately disappointed. I was able to get it to do some pretty complex stuff and the device programming is really quick due to the computer hookup, BUT ... there are a lot of butts.... The software is absolutely HORRID. Nearly to the point of being unusable. I understand the whole web interface part of it, but the remote is made to be 'action' driven, meaning that you make a series of macros, or events in which it performs tasks for you. The only problem with this is that it trys to think too much for you not just let you tell it what you want it to do. The wizards approach strikes again. Your average joe would probably be extremely frustrated with this device. This brings me to the next big issue. You can't reorder this and it just randomly moves around your devices so you have to scroll around to find them whenever you need to use one. EXCEPTIONALLY irritating. It also pretty much will take you half a day to setup...which I was not anticipating. Half a day if you don't do anything real fancy. I think if you have a home theatre with x10 or something....you might spend the rest of your life setting this remote up. If it had better software it would be a 6 out of 5. With the junky software it is literally mediocre. In summary, "as advertised" don't expect to be impressed. You might be disappointed a little for the price.

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Beware of "warranty"

Patrick from Denver, CO on 1/27/2010

Yes, this remote is absolutely sweet. I even found a work around for the PS3 using an add on USB dongle. I had my remote for less than a year when it was knocked off the couch at a distance of about 3', striking my hard wood floors. The LCD screen broke and I am now able to see only 1/2 of the screen. I contacted Logitech and advised them of the situation, thinking that surely for $250, this would be covered in the first year. Nope. I was told that not only will they not offer me a replacement but that they do not do repairs. Unbelievable! After scouring the internet, I have found similar incidents with other extremely dissatisfied customers. Please be aware of Logitech's lack of customer service, especially if you have kids, a dog, are clumsy, or actually plan on using your remote to watch the average 4 hours a day that a majority of Americans watch.

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Worth the Investment

Anonymous from St. Louis, MO on 1/23/2010

I bought this as a gift for my father. He has several compontents and several remotes to go with each. This made operating his system very easy. This is, hands down, the best universal remote I have ever seen in action.

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Logitech® Harmony® One

Curtis from Jacksonville, FL on 1/19/2010

Excellent remote if you have a component system that requires you to turn off and on various items to watch movies, tv, music, etc... Easy to program using a computer and/or the original remote to the product. If I had to name any one thing that I do not like is that the battery life isn't as long as the previous model remote that I owned.

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Best A/V purchase for the buck I've made!

Kim from Springville, UT on 1/9/2010

The Harmony One remote arrived two days ago; although this item was out of stock for a couple of weeks, with the sale price, it was too good of a buy to pass up. After installing the software and following the straightforward set up instructions, I programmed the unit and tried it out. First time, everything worked exactly as I hoped it would. My system consists of a Sony HDTV, Yamaha A/V receiver, Panasonic blu-ray player, and 5.1 speaker system, so nothing terribly complex. But the ease of use is amazing - within an hour, I had put away my other remotes. My wife wants a system where she can watch a DVD or blu-ray and push one button to get everything up and running. This unit does exactly that. No fuss and no problems. I enjoy the simplicity myself. This was my first purchase from Crutchfield, but I plan to purchase other products in the future - they were very friendly and professional. For the little money I spent, this product has already transformed the way we access home entertainment. Thanks to all!

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Worth Every $.01

Anonymous from Orlando, FL on 12/22/2009

My beloved URC MX500 remote that I've used for almost 10 years died a few weeks ago. I didn't think I'd find a replacement that would be able to replicate the intricate programming for the devices in my home theater, or would feel as good in the hand. I was wrong. The One has proved to be a more than capable replacement. I can do things with the One that I could never do with the MX500. As a self-confessed geek (and software engineer), I love the level of control that can be programmed into this device. My family just loves how easy it is to use. Highly recommended after 1 week of use.

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Expectations Exceeded

Anonymous from Peoria, AZ on 12/20/2009

After seeing a commercial for the Harmony Remote, I was a little more than intrigued. Although I've had less than desireable results with so-called "universal" remotes, I thought this one deserved a bit more investigation. My biggest concern was compatability with my Bose Lifestyle System, as Bose is usually very secretive regarding their source codes. I began my research with Logitech's web site, where they have a tool to check compatability for my components. After seeing that all my components were in fact compatable, I started checking out reviews. Finding that most users were very happy with their remotes, I then began looking for the best deal. Crutchfield got my business (again) by having the lowest price at the time including shipping. Programming the remote couldn't be any easier, although your computer (with an internet connection) needs to be near your entertainment system, plus you'll need an available USB port. I installed the software on my laptop, which connects via a wireless router. After inputting the makes and models of my various components, the program searched for the proper codes and communicated them to the remote. I did have to change one setting on my Bose system to make it totally compatable, plus I had to place my BluRay remote and my Satellite remote end-to-end with the Harmony so that they could communicate with each other to complete the final setup. Everything works as promised. I highly recommend the Harmony One.

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From 4 remontes to ONE

Juan from Austin Texas, Go Horns! on 12/18/2009

Nice remote, fits nice in the hand with nice weight to it. With one button it will enable an "Activity" that will turn on the appropiate componenets and inputs. Easy to setup, it has a rechargeable battery than can be replaced when it fails to charge, and comes with a recharge base. Websites out there with icons for the harmony one remote for channel labels. Gripes: 1) Occasionally shuts off components that are already on when switching to a different activity. Easily fixed with a couple of more button taps. 2) I haven't figured out how to remove buttons that I have no need for. Nice to reduce screen paging. 3) Numberic keypad is hard to use with only one hand, hard to balance. As far as the comment about logitech not having a repair facility, there is not much you can repair on a remote, look on the web for parts and do it yourself. I am sure if you had an issue covered by warranty you'd get a new one instead of your original repaired one.

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Logitech® Harmony® One

tim from West Point, MS on 11/28/2009

I purchased this remote last year as a Christmas gift for my father and mother. I wanted them to have a remote that was easy to use and would operate all their audio/video components without much effort. The functions of the remote are great and it is easy to operate once you get it set up from your computer. The only issues we have had with this remote is on ocassion, it would lock up and not operate. I would then have to connect it to my pc and go thru the set up process again. After this, it would work as it should. Almost one year after receiving the remote, my father accidently sat on it and the touchscreen cracked. The integrity of the remote did not fail but the screen is no longer viewable. I contacted Logitech about repairing the remote and I was notified that they "do not have a repair facility". Beware if you buy this remote as you will not be able to get it repaired should something happen to it accidently. This remote performs as it should but I personally do not like something that I can't send off to be fixed. This will deter me from purchasing a product from a company that does not have the ability to fix what it makes and sells.

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The Best of the Harmony Remotes

Robert from Troy, NY on 11/23/2009

The Harmony One looks great, feels great, and is easy to set up and customize. This remote has a nice cradle to set the remote down in so it can recharge. A new Harmony 700 has come out from Logitech, but beware. The Harmony 700 has no recharging cradle base. For 50 dollars more buy the Harmony One! P.S. it should have the updated drivers to download for Windows 7 soon.

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Logitech® Harmony® One

Keith from Watertown, NY on 11/8/2009

Best remote I've ever used .... makes everthing EASY! Unit was EASY setup via Logitech website ...EASY to use ...EASY to update .... and my wife is no longer afraid of my AV System! A GREAT buy for anyone looking to upgrade a universal remote!

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Harmony One ROCKS!

Chris from Twin Falls, Idaho on 10/9/2009

I've been using Universal Remote's MX500s for years. I hadn't looked at other universal remotes until I got my father (77 years old) to replace his old TV with an LCD TV and home theater system. As he wanted to be able to watch satellite TV, watch local digitals, DVDs, VHS and listen to his old CDs, he was overwhelmed by all the remotes. I got him an MX500 but after 10 phone calls a day for two weeks and mounting frustration, it was apparent this was too complex a device as well... I had heard good things about the Logitech Harmony One on the A/V forums so decided to give it a try. What a piece of kit!!! Easy to set up and very flexible. No "technical support" calls from "Dad" in 2 weeks! The Harmony One is so cool that I bought one for my family (or was it myself?) as well. HT, DVD, XBox, Wii and iPod dock all made simple. Thanks Logitech!

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Logitech® Harmony® One

Ryan W from Chicago, IL on 9/24/2009

Although its a little pricey, there is little to find wrong with this remote. There are very few people who would actually need RF support (there is no RF support on this remote). Doesn't effect me, and it works great!

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Logitech Harmony One Remote

John from Ellicott City, MD on 9/16/2009

I purchased the remote because my wife struggled to switch between the television, DVD player and home theatre system. The Harmony one remote by Logitech solved that problem with ease. The remote was easy to program via USB cable and the software installation was very straight forward. Now my wife switches between electronic devices with the touch of the remote screen. The one operational issue that would improve the remote would be a DVR button. Instead to operate the cable set top box DVR you have to go through the menu function and scroll up to the DVR function, highlight it and press the OK button to operate the DVR function. The remote should have a DVR button similar to the MENU or GUIDE buttons.

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Truly Universal

Sam from Roanoke, VA on 8/5/2009

The "universal remotes" that came with my TV, DVD, AV Receiver, etc., were never able to "do everything for everything." I had four "universal remotes." The Harmony One, however, does it all. It has a very solid, high quality feel, sleek design, and easy setup. The "Activities" feature is a dream come true... one button press to change settings on every device at the same time. Now, I can switch from watching TV to playing a Blue Ray with just one press. I also have access to device specific buttons, such as the "setup menu" on my TV. The Harmony One provides every button on every remote. The Touch Screen controls are so cool, even my teenage son thinks it's awesome. The Web based setup is easy to use, but be sure to know your device model numbers and how they are connected beforehand. The ergonomics of the remote's contours are not ideal for my hands, but it is still comfortable to hold and easy to use. The power cord for the charging cradle could be a little longer, but I only mention it because, hey, nobody's perfect. Yet, the Harmony One Universal Remote is as close to perfectly universal as I have ever seen.

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Logitech® Harmony® One

Ellis from Waterbury, CT on 8/3/2009

With a 47" LCD TV, a Video Receiver, a DVD player, a VCR and Sattelite TV, I needed 5 remotes and much knowledge of my system to operate it. My wife couldn't do it and I was very frustrated with the five remotes. Enter the Harmony One remote. It does almost everything that the five did before without all the remote switching. One command and you are set up for what you want. It couldn't be easier. Also a big plus is the charging cradle. The remote is always where you can find it and never needs a battery change.

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LOGITEch Universal Remote One

Anonymous from SAvannah, GA on 7/19/2009

This universal remote is a nice convenient equipment for my system. But this was my first universal remote and I think for that reason it took me a while to do the set up. I am not sure if the remote itself can fix or learn some of the functions for each component of my entertainment center without having to plug it in to my computer. This is however a learning experience for me to try to have the remote learn about the functions of my system.

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Great Remote

Rodney from Aldan, PA on 7/15/2009

First of all, Crutchfields service was excellent as always. When this remote arrived I opened the box took out the remote and programmed it in about a half hour. Harmony simply transferred my information from my older Harmony remote. The remote works as advertised. Two things you need to know. One, a touch screen remote will require you to look at it once in a while to operate touch screen options. Two, this remote will light up as soon as you pick it up. This is a great feature, but the sensor inside rattles slightly which caused me to send it back. Crutchfield allowed me to keep the first one until the new one arrived. The second one also rattled at which time I called customer service. The representative informed me about the internal sensor noise being normal. Once I understood that, I sent one back and kept the other. It has been working great. The rattle is not annoying, I was just afraid something loose might cause damage to the electronics inside. I am only mentioning this so no one else sends one back for no reason. I don't think you can find a better remote. Just like my previous Harmony, this one ( no pun intended) has replaced six remotes. This is the remote to buy.

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My Wife was grinning it was so easy!

nathometheatre from Garland, Tx on 7/3/2009

I've owned much more complicated (and more expensive) remotes in the past that had macro functions (including the lights, ceiling fans etc...) that were still somewhat intimidating to work. Especially for my whole family. After playing around with the Harmony One, and its ability to add all my components via Logictechs' easy set up program via the included usb cable and the internet, I was sold. None of my other remotes were this easy. The WAF (Wife Approval Factor for you newbies to home theatre) is very high! After many attempts to sell her on the ease of use with other remotes, it was hard to even get the opportunity to show her how easy this remotes functions are. After a few seconds she was grinning ear to ear, saying, "it cant be this easy"! A few days later, she shouted across the house "I told you it wasn't as easy as you made it sound!". I asked her if she tried using the "HELP" button, and ofcourse she hadn't. So I proceeded to have her remain in control with the remote in hand and told her that anytime she has an issue to use the help button. She did, and asked me "How does it know how to do all this?". I smiled and said lets not go there. Just use the help button when something doesn't turn on or off. I never thought I'd have a remote that would please my Wife. Thanks to Logitech and their intuitive thinking, this is the best remote I've owned to date.

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Nearly perfect remote

Charles from Rockville, MD on 7/3/2009

This device makes the use of a complicated A/V system simple. Our system has many components and prior to the Harmony One, it was a major undertaking to switch from one to another. In fact, sometimes my wife just gave up. Now it's easy - one touch and it's done. It's not perfect, though. It's very difficult to set up unless you call Logitech who will walk you through it. I dread the day I have to reprogram it due to some glitch because Logitech phone support is only available for a short time after purchase. Though the remote is perhaps cheaper elsewhere, it's worth the extra cost from Crutchfield to get their excellent phone support.

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Incredible Remote!

colarik from Macedonia, Ohio on 7/2/2009

I can not believe how easy this remote is to program and use. In less than a half hour all my devices were functioning. Then the fun begins. The software allows you to fine tune all the buttons. You can change the button text and the sequence in which the buttons appear on the screen. You can also remove buttons you know you will never use. Do not sell short the ergonomic features of this device. It fits perfectly in the palm of your hand and the backlit buttons make it very easy to use in a dark room while watching a movie. I trained my daughters and wife on how to use this remote in less than a minute. It's really that easy. You just press a button such as "Watch TV" or "Watch DVD" and all the appropriate devices are turned on and set accordingly. It just does not get any easier. Highly recommended!

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I LOVE IT!!!

Kathryn from Lower Macungie, PA on 6/25/2009

After the initial frustration of trying to use this with my Macs, I remembered that I still had a PC.. I was able to enter all my model numbers and set up my entire home theatre system. The extra remotes are now in a drawer and I am in techno-geek heaven! This is a marvelous remote, and I have already recommended it to anyone who will listen.

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Logitech® Harmony® One

David from New Orleans, LA on 6/2/2009

This is the first universal remote I've owned that actually simplifies the use of my home-entertainment center. My spouse and three children love the touch-screen features such as "watch TV" or "listen to CDs." It was easy to get the remote up and running to about 90% of desired operation. The last 10% took more time learning and using the included software. I'll probably keep tweaking it for months. I'm impressed with both the ease of initial set-up and the degree to which the remote can be customized. The glossy black finish and industrial design are first-class.

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Best. Remote. Ever.

Derek from Boca Raton, FL on 5/26/2009

I love this remote. I had a Harmony 670 for the last few years and figured it was time for an upgrade with new component system. I have AT&T Uverse, and it took a few runs back and forth to get all the commands dialed in; however, now it works perfectly. There are now 5 remotes in my drawer, and one nestled in it's sharp-looking recharging station when not in use.

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Why would you want so many remotes?

specials from Staten Island New york on 5/14/2009

I have just rececently purchased the logitech universal remote control, and found it not only user friendly, but so useful for so many things. This remote control is so easy to set up on line, and it controls every type of function on the remotes you currently use! On my onkyo receiver it even controls the bass and treble! Trust me buy it you will have no regrets. It has a great rechargeable cradle so you will never have to buy batteries again. Last but not least team crutchfield always the best a1 in customer satisfaction. I have been a loyal customer for more than ten years and have got to say team crutchfield never dissapoints always courteous and knowledgable Thanks crutchfield.

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Outstanding remote

HymesSE from Kingston, NY on 5/2/2009

I don't write reviews on things that I buy, but I have to with this remote. It is the best remote that I ever had. I have 5 remotes and could not just use one or two to run every conponent. Both my wife and I hated having all these remotes around and at times picking up the wrong one to use. I had another universal remote, but had problems programming it. With this one, I had the name and model number of my 5 componets and it took me less then 30 minutes to set it up. I have a sony remote that was not recognize and I had to manually program it, but it was easy and fast. I didn't like the fact that it calls a Blu-ray player a DVD player. My wife loves the fact that she can now come down and watch TV, watch a movie, or listen to music with having to do nothing but push a button to get the properly conponet to come on. We also love the fact that we can pust the off button once and all components goes off, so now we don't get up in the morning and realize that we left something on. Also love the charging unit, I always hated buying batteries. Being albe to edit your menu is yet another great factor.. This remote (Harmony one) is worth the money spend.

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Best remote ever

Trever from Ladera Ranch, CA on 4/26/2009

I have had all kinds of universal remotes. This is by far the best I have had. The best feature I likemis the help button. If a device does not turn on all you do is hit the help button and it walks you through the proccess and gets everything shut down. This is a top notch remote and worth the money. Trever

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Great Product

Doug from Deer Park, Tx on 4/21/2009

Easy to setup. The inherent help feature is great. My wife just loves it. I currently have an LCD T.V., Sony Surround System & a Digital Cable Box. This remote operates as advertised, it will do ALL the switching for you and anyone can use it. It will even learn functions too from any of your multiple remotes. I would not be concerned to add any entertainment device to this remote. The supplied disc with online setup is a breeze.

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Great product

Jim from AZ on 4/16/2009

I upgraded to this remote from an earlier version that was three years old. It was easy to set up and is far more advanced in its ease of use once you spend the time to set it up. I was using it just 20 minutes after getting it fully charged.

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Nice Upgrade!

dalebesh from Clovis, CA on 3/30/2009

I like the form and feel of the One. The buttons are a marked improvement over the 880 I had. But it shares the same ease of use and ability to program, range and convenience of the 880 (as well as most Harmony remotes). The charging cradle is a vast improvement over the older models. My only complaint is the touch screen. It works as it should, but I found a little difficulty adapting to it, with regards how much pressure to use. The graduated sensitivity steps certainly help in that regard. Overall, it's one classy remote with excellent software and customer support thrown in.

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great

Jeff from Medford, Or on 3/19/2009

Great product, it really does it all. I no longer need 8 different remotes, I only have to use the one now. Thanks for everything.

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Buying My 2nd One Today

Michael from Monroe, CT on 3/19/2009

Looking back ten years, I can't think of another product I've purchased that has met and exceeded my expectations like this remote. The online programming and support is world class. I am back on Crutchfield's site this morning to buy a second one--and that is the most positive recommendation I can give.

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Worth every penny!

wardell from charleston,SC on 3/12/2009

I had 6 different remotes spread over the den. I'm now down to 1 remote. to watch TV I press 1 button labeled "watch Tv" and it turns on the TV, dvr,surround sound receiver and we are watching TV. What a relief! Great product. I have other universal remotes that was so confusing to program that they are still sitting in a drawer, unused. The web based programming is quick and easy. Love this product!!!

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Best yet for the $

Don from Portland, ME on 2/24/2009

After a early bad experience with the original Pronto, I have used separates until now. This is the first all in one that seems to bridge the gaps between complexity, user friendly (read users of all levels) capability, and reasonable cost. Easy set up, customizable activities, this has it all.

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The best remote I've ever had

Big P from Fort Collins, CO on 2/20/2009

Adding this to my home theater system was the best thing yet. The overall simplicity of set up and smooth operation is amazing. Having control of all my equipment at my finger tips without a pile of seven remotes on the coffee table is not only a major relief but a super convenience. I highly recommend this remote to anyone with two or more remotes needed to operate their home theatre system.

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Tip of the Iceberg

Brandon from Las Vegas, NV on 2/12/2009

I must admit, I was just a bit skeptical ordering such an expensive remote online opposed from the local big name electronics store. I have now thoroughly enjoyed this remote that I purchased from Crutchfield and man am I impressed. It has made things extremely simple for my girlfriend to control my home theatre system where as prior to this purchase, I had 6 remotes and written out instructions for her to frustrate over on a daily basis. The features listed for this controller are only the tip of the iceberg to all what is provided to a fortunate user. Enjoy the simple life! :)

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I Love my Harmony One

Ray from Schwenksville, Pa on 2/11/2009

If you are tired of three or four remotes on your coffee table then the Harmony One is the answer to your prayers. I have had mine for two months now and I love it and so does my wife. Five remotes on the table drove her nuts and now there is one. More importantly she does not use this equipment often enough to be able to easily control it with the assorted remotes. Now she picks up the Harmony one selects an activity (watch tv,watch a dvd, etc.)and the rest takes care of itself. She is actually telling her friends they need one of these and she's no A/V phanatic. In fact the other day my dog bumped the touch screen with her chin (apparently selected watch a dvd) and the tv and blue ray player turned on and a movie started playing. That's right, my dog can use the Harmony One. Basic setup is quite simple and straight forward. I configured mine to handle every last button and function on all remotes and equipment and that was not bad either. A little tricky but basic setup covers probably 98% of features and the last 2% are probably not used by most people and if so only rarely. Bottom line, I absolutely reccomend the Harmony One, it is an outstanding piece of equipment. And of course any time you do business with crutchfield you are going to be a well satisfied customer.

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Harmony One

Cary from Omaha, NE on 2/11/2009

This is a brilliant product. It installed easily on 64-bit Vista and after running the programming routines for my six devices, everything worked flawlessly. Unlike all the other universal remotes that I'm aware of, this one doesn't require you to remember which key maps to which function or device. The touchscreen labels read exactly as they do on your device's original remote so everything is context sensitive. If something doesn't turn on for some reason (usually because you weren't pointing the remote at it) just press Help and it will fix the problem right away. This is great! It even provided me with a remote for my CD turntable. What's cool about that is that my turntable didn't come with a remote of its own!

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Outrageously Cool Remote

Steve from Tampa, FL on 2/8/2009

This thing rocks! I have a Receiver, and that remote isn't worth a teaspoon of old spit. The Logitech works all my equipment, I can customize the way I want it to work, and it delivers on every promise. There is one feature I didn't know it had: It knows when you pick it up... pick it up, and it lights up. COOL! No fumbling for the 'Light" button in the dark. Setup could not have been simpler, and the soft white light on the cradle lets me know where it is. And the "Help" feature is really out of this world. I absolutely love this thing! How have I ever used an AV system without it?

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Logitech® Harmony® One

west100 from Westchester, NY on 2/8/2009

Just like everyone else who has new Digital equipment in there homes now can say goodbye to all remotes but One, the Harmony One. When I installed the program to the PC and hooked the Harmony One to the USB, you are guided thru the set up of each device. Within less then a one hour I was controlling my TV, Receiver, Blue Ray and CD without any problems. What makes the Harmony One so special is that you can customize the remote buttons locations on the Harmony One display as well as the name of the control buttons i.e File to DVR. The Harmony One has a very good Service Dept. They responded to what I thought was a problem with the charging tray. The light of the device went out and the remote was very hot to the feel plus there was a hot spot on the display. Customer Service was going to send me a new Harmony One, but the the problem was the remote was not fully in the charging tray. I think my wife bought this more for herself then for me. Thanks Harmony One for making it easy to enjoy our new audio and video equipment. Thanks CRUTCHFIELD for quick shipping and secure packing of the device.

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Great product with a few drawbacks

Anonymous from Bethel, AK on 2/7/2009

I have had the "One" for almost two weeks now and have found that this works as well as can be expected. I have a multitude of devices which are a TV/DVD, Receiver, DVD player, CD player, Cable box (Motorola), another regular TV and VHS player. I also have a VHS/DVD recorder combo with an extensive amount of control buttons. I was skeptic about the "One" being able to control all of its functions, but I was happy to see that it had all of the features of this combo as well as to be able to control every other one of my electronic equipment. There are a few drawbacks though. First, I found that there is a slight delay when pushing a button before it changes a channel, menu button, etc. You may find that you have to "backtrack" once or twice because of the delay which can be rather irritating. Secondly, with the multitude of functions on some devices, the menu of the "One" is so extensive that it may take a relatively long time to scroll through all of the menu screens to find the function that you are looking for. And finally, at the price, I was reluctant to buy such an expensive remote control. Now that I have it, I am glad that I "took the plunge" Even with these drawbacks, I would recommend the "One" for those that have a multitude of devices to control remotely. I am very pleased with the customer service at Crutchfield and will continue to buy all of my electronic items from Crutchfield with confidence!

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Great Remote - saved my life

Patrick from Sacramento, CA on 2/6/2009

Great universal remote. Just set up the various "activities" (and it suggests the activities, based on what equipment you have) and it programs itself. I wanted some special functions and some additional key assignments and the technical support was patient, helpful, and fully understood their products. Highly recommended.

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Great Remote

Lisa from Detroit, Mi on 2/5/2009

I bought this for my husband, to replace the 5 remotes we have floating around our family room. I was able to program it very easily, and it really does control all of the functions for all of our different components. Now I won't have to write out detailed instructions for guests so they can watch TV or a DVD. I highly recommend the Harmony One.

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One of the best products I own

Parker from Westerville, OH on 2/4/2009

I have been using a variety of brands of "universal" type remotes for about the past 15 years or so. The early models were always difficult to program and never really controlled everything very well. The Harmony One is now the cutting edge. It is easy to use, easy to program, works with just about everything, allows you to tweak everything to fit your needs, and their customer service is outstanding. I can't rave enough about the Harmony One. It is hands down one of the best electronic devices I own. Buy one and you will not regret it. I now own three of these remotes, one for each theater system in the house (basement, great room, and master bedroom). They all work flawlessly.

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Best univeral remote out there

Mark from Rolla, Missouri on 2/3/2009

This remote does everything you need. I replaced 5 remotes with this one universal remote. I had several issues during set up, which turned out to be problems I created. I called the Logitech help line and they walked me through the rest of the set up. Great customer service. Great product. The activity functions are simply amazing. With one touch on the touch screen, I can turn on and off all the components necessary for that activity.

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Logitech® Harmony® One

khack from auburn,me. on 2/2/2009

purchased harmony remote after reading reviews,found as advertised!.have hd cable box.yamaha receiver,sony blue ray,toshiba regza running. i entered all info went to try,could not get in sync . i called toll free telephone # for logitech and while on phone explained my set up and tech went into my settings and adjusted,went back and all was good!!!!,very nice to run all 4 devices with 1 remote,especially if have company and not around they can operate system without problem.in paperwork it mentions they only offer this service for sixty days which i guess should be long enough to figure it out.

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Best. Remote. EVER!

Woody from Arlington, VA on 2/2/2009

This remote is everything a remote control should be. Its controls are very logically and intuitively arranged, it is VERY easy to program (assuming you use a PC), it sends a very powerful signal, and it lets you tailor it to any setup of your home entertainment system that you may prefer, even the quirkiest. I have used it not only to program my extensive home theater system in the living room, but my complete bedroom setup as well, which includes older TV, VCR and DVD players. In both places it works transparently as if it was made specifically for each system. I love the way it has genuinely comprehensive controls for every device, even my big Onkyo 7.1 HTS (and if it misses any, well, it can learn, but I have not encountered any situation where this became necessary). It also recharges itself in a cradle so the battery never weakens, and it feels very comfortable and luxurious in the hand. The only complaint I have about it is that the touch screen collects fingerprints and has to be wiped periodically to remove them. Not much of a complaint! I recommend it as highly as I am able. I cannot even imagine anyone not being fully satisfied with the way this device performs -- it does everything anyone could need.

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Logitech® Harmony® One

Tom from Coraopolis,Pa on 2/1/2009

Finally retired my old remote. Best choice I could have made. Great remote for ease of setup and for use.

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Worth the Money

Barber from Salem, Indiana on 1/30/2009

The remote mostly does what it says it will do - easy to program. However, I would have liked to have had an instruction manual in the box. Sometimes, the abbreviated instructions are not clear and there were several hits and misses before being able to use the product as intended. Of course, having 1 remote instead of 6 is awesome and I, too, like having the cradle which keeps it charged next to my chair. I find that the touch screen is a bit touchy but I may be able to adjust that. After 3 months with the remote, I am still learning and enjoy the challenge of using it. I would buy it again. Of course, one thing in favor of the whole process is Crutchfield's fantastic service! I don't know of any better company with whom to do business.

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Logitech® Harmony® One

Ron from Western Massachusetts on 1/30/2009

I am a corporate software developer so I am used hearing all kinds of hype about products. As such I tend to look toward reviews by people who have actually purchased the product. I can honestly say that the product does everything Logitech indicated it would. I currently have a Samsung HD TV, a DVR (from Comcast), a Pioneer receiver, a Samsung BluRay DVD player and a Denon Carousel DVD/CDROM player that I am controlling with the Logitech Harmone. The layout of the controller is pretty intuitive. I look at hardware and software in the same manner. How much of the product can I utilize without having to resort to reading the manual? I like the way Logitiech organizes the remote by activities (Watch a DVD, record a show, play a CDROM etc.). This design allows the user to organize the remote based on how he/she will use it. While the remote is somewhat pricey, it is a very good remote and worth the money based on ease of use alone. I got an excellent deal on it just prior to Christmas. Logitech had a rebate and Crutchfield had it for a good price. It turned about to be the least expensive price on any of the comparitive Intenet comparitive pricing engines.

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Excellent controller

Paul12515 from New London, CT on 1/30/2009

The controller is awesome. The best part is the ease of set up and the customizable functionality which shows up on the touchscreen. Controls everything, even my random branded DVR with full functionality. Only reason I gave it four stars instead of five is because I would have paid more for it if it had RF. The IR transmitter is the only shortfall of this controller. What it lacked with the IR it makes up in functionality. They should sell an RF model too. OH YEA I forgot to mention that I showed my wife how to use it once and she was an immediate expert!!!

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Pete W

Peter from Fredericksburg, VA on 1/28/2009

I bought this when I purchased our new HDTV and home stereo components -- actually, I bought it for my wife. She couldn't be more thrilled with having one, simple to use remote to control all the components. The set up was easy and the instructions were clear. She loves (so do I) that when we go to watch TV, the stereo speakers automatically turn on. After using multiple remotes for years, I can't believe I waited this long to buy it. Absolutely one of the best add-on' products to go with a home entertainment package.

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Logitech® Harmony® One

kjypeace from Norristown, PA on 1/28/2009

If you are comfortable getting around on a computer, you will find setup to be simple. The remote is reliable and functions as advertised. Battery life has been excellent. I no longer get desperate calls from my wife because she can not get the entertainment system to cooperate. 1 button and all is well. So intuitive, even visitors are able to use it without guidance.

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Harmonize Me

babrooks9706 from Laveen, AZ on 1/28/2009

I am so glad to have the Harmony One. It was easy to program via my laptop computer. It is easy to use and navigate. It replaced the remotes to my new 46" flat screen TV, Blue-ray, CD Jukebox, DVD/VHS Player, and my Amplifier/Receiver. Now I don't have to worry with a clutter of remotes sitting around on the coffee table collecting dust. It simplifies everything. Just need to use the help key to fix any problem like TV doesn't turn on or off. I do find the input key very helpful when switching from watching TV to watching a movie. Great handset design for a universal remote. Love the touchscreen technology. I'm sure it does more but it is only about 5 weeks new for me.

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Harmony in the Home

Edwin from Hawaii on 1/24/2009

If you've had strife in your home over the multiple remotes, peace is at hand. Those who have moaned and complained are suddenly silent. This device works as promised. Easy setup, easy use. Only complaints I've seen are from techies who want more flexibility. Well, duh! The reason the rest of the world loves this device is we're sick of flexibility. Give us simplicity! and now we have it.

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Blind Baby

CHARLES from Memphis, TN on 1/22/2009

Great product. Easy to program. I programed the remote for 3 televisions, blueray DVD players, 2 amps. Good response time and great help menu. Now I don't have to find different remotes, put this one in the charging cradle and I always know where it is.

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Very happy with Harmony One

Hookman49 from Fairport, New York on 1/17/2009

I started to do a little research on universal remotes after getting fed up with having 4 remotes on the end table. Well I ended up here at Crutchfield and purchasing the Harmony one and I am glad I did. As always with purchasing anything at Crutchfield the ordering was painless, shipping was extremely fast and packaging was perfect. Opening the package you find that it contains everything you need. The fast setup instructions get you up and going quickly. Setup took less then 20 minutes after I gathered up my equipment make and model numbers. We have a 58" Panasonic plasma, Onkyo receiver, Oppo DVD player and cable/dvr box. Once all information was entered into the software and website it was all transferred to the remote. Now we have a button setup for watching TV, listening to cd's, and viewing movies. Remote works great and even has a help button that fixes any problem that may arise if a device does not power up/down properly. If you are thinking of a universal remote I do not think you will be unhappy with the Harmony One. It is a little pricey, but I am very happy with it.

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Pleasantly Surprised

Glenn from New Windsor, NY on 1/10/2009

I was one of those guys that was skeptical about these "super remotes" but I have to tell you after using the Harmony One I am really impressed. Just hook install the software on your computer (I use a Mac). Then answer some simple questions and viola! Where before in order to control my volume while watching TV I would have to either switch the cable remote to Aux then push volume or grab the remote for the receiver, now I just adjust the volume on the remote. It works with my receiver, my xbox, TV, and Blu RAy and if I want to add anything I just need to reprogam via my computer. I am not sure that I couldn't have gotten away with one of the cheaper Harmony remotes but am happy with my purchase.

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Awesome product from Logitech, just what I expected.

Barry from Austin, Texas on 1/10/2009

This remote is absolutely awesome and does everything you can imagine. The configurability is incredible, simple to use and thorough. When I told my wife how much it costs she about had a cow, but then when I handed it to her the first thing she said was how good it felt in her hand. I was concerned that Logitech would not have the codes for my older Panasoinc DVD player that we bought from Crutchfields 7 years ago but they did and it works fine. They even have the codes to control my HTPC case from Silverstone. The software configurability options are really maginficent! You won't regret getting this addition for your home theater. One more thing, go to the Logitech website and download the latest software.

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Great Remote

Mike from Middletown, NY on 1/2/2009

Got the remote for Christmas from my wife. I am controlling my Onkyo receiver, Hi Def cable box, Samsung 46" LCD television, Panasonic Blu-Ray and i-Pod also a Wii game console. Set up took less than 30 minutes. You tell it what equipment you have, brand, model etc. Then it asks you what activities you want to perform. Watch DVD- turns on receiver, sets it to DVD, turns on Blu-Ray, turns on TV sets to HDMI and your good to go. Watch TV- Turns TV on, turns cable box on , shuts DVD off. Play game, switches inputs on receiver, goes to composite inputs and output, switches cable box off, changes input on TV to composite inputs, you have to turn on the we with the Wii remote (bluetooth). Very simple and will control up to 15 devices. I was using 4 remotes now I am down to one. I would recommend to anyone.

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Logitech® Harmony® One

Michael from Texas on 1/2/2009

Best remote I've ever owned, period.

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You need this Remote

David from Seattle, WA on 1/1/2009

Once set up, this is a must have remote for home theater systems. In my case, the Harmony One replaces 5 OEM remotes which are now stored away (with batteries removed, I don't need them any more). The Harmony One feels good in the hand with the shape, weight and balance just about perfect. The light on its charger base makes it easy to find in a dimly lit home theater. The color LCD screen and backlit buttons light immediately once picked up. Selections are easy and intuitive. I did not find the initial set up as easy as the advertising would have you believe, but the folks at Logitec support are just amazing. Just make sure you have a complete list of component model numbers available before calling them. Once called, Logitec support will gently and skilfully lead you through all necessary steps to set up your Harmony remote, including any learning functions that are not included in their slightly cluncky web powered sotware. Not the cheapest multi-function remote on the market, but it is way out in front of any other I have tried. You will not regret buying his remote. Except for the set up nit picks, I would have unreserveably given this remote 5 stars.

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Mr. J

Jackson from Lancaster County, Pa. on 12/29/2008

This remote is incredible! The setup is so easy to do a 6 year old could do it. Logitech has great techs to come up with this idea. Highly recommended to buy. This remote goes beyond 5 stars, it goes to 10 with me!!

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It really works great

Bill from Northern Virginia on 12/22/2008

I had my doubts and figured I'd be sending this remote back. It really works on everything, including all the sub menu's. Incredibly easy to program. It's all done on the Harmony's web site then down loaded to the remote. Remote lights up when you pick it up. I use it with HD DVR, processor, DVD, Sony HDTV. All the other remotes are now stowed away in a drawer. Very nice. Crutchfield has the best service anywhere.

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Fantastic Remote!

Robert from Bellevue, WA on 11/25/2008

I highly recommend this remote. I did have one minor issue in controlling one of my activities using my Denon 2809 receiver. I was most impressed with Harmony Level 2 support. They are a fantastic company to deal with and not only really know their product, but they have great customer service. When I brought to their attention that one of the inputs I use on the Denon could not work due to a multiple button push required, they had one of their engineers write the necessary code to fix the problem (all while I waited on the phone!). Then they had me actually use the remote and try all activities to make sure everything was properly fixed. I deal with plenty of different companies and none has gone to this level to resolve an issue. The remote works extremely well and I highly recommend it. Your family will appreciate it as well.

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Touch of Excellence

Eric from Celebration, Fl on 11/17/2008

A solid performer in a world of mediocrity. The harmony one is a really nice addition to the universal remote line of Logitech. The touch screen operates perfectly, the size of the on screen buttons is great, and the ergonomics of the remote overall is very well though out. I love the fact that in this remotes interface they have added a touch button to view "devices" and then to switch back to "current activity" something past Harmony's did not have. This remote is a great compromise if you want touch screen but still some buttons. It is also a great price point compared to the other Harmony remotes offering these types of functions. Crutchfield as always was fantastic and shipping was ridiculously fast. Overall a recommended product and a great experience in all respects.

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This is the Best

Fred from Detroit Lakes, MN on 11/15/2008

This remote is the best. Has a great feel in your hand. (Fits like a glove.) So simple to go on line and set up for all my stuff. I replaced four remotes with this one. touch screen is great!

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almost perfect

liveoak from fallbrook,ca on 11/1/2008

first of all, i think this is a great remote. i prefer it over the bigger touch screen remote because i like a standard remote shape.second, my wife can use this remote and comments all the time on how easy it is to use. third, i think it's very easy to program. i only gave it 4 stars because i think the finish on the remote is too glossy. i understand the touch screen will show fingerprints but the rest of it could be of a more standard finish. it almost feels slippery. i don't want to be too picky here but i would also like to customize the pictures on the activities buttons on the main screen. if you don't have hidden equiptment this is a great universal remote. if you have hidden equiptment close to the tv, you could get the hot-link ir repeater like i did. it works great. finally, i would like to say crutchfield is always my first choice for buying electronics. if something costs a little bit less somewhere else, it's not worth the piece of mind you get here. thanks chris

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Logitech® Harmony® One

Charlie from Houston on 10/27/2008

Great looking remote that feels good in your hand with a sharp color screen. Probably the easiest universal remote I've ever programmed; it was operating a four-component system with less than 15 minutes of programming. The Logitech database is very extensive and, if they happen not to have the product you need, the remote can learn from another remote. Programmed it using software that runs on Vista, something many of the older universal remotes cannot do. An excellent remote at a price far less than models with less capability.

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Pierre

Pierre from Saratoga, CA on 10/21/2008

Combined 4 remotes (TV, PVR, receiver and DVD player) into one. Single button choices for watching TV, watching DVD and playing music are great. Obviously well thought out. In a word: excellent! Oh, and if you need to contact their techs or customer service, they are top notch. And they are located locally, so you don't end up running through pre-set questions before getting to the issue at hand..

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Great Design, Very Smart Remote

Esteban from Orlando, Fl on 10/15/2008

This universal remote control is one of a kind. I really enjoy how intelligent it is. Logitech has a winner with The One! No need for any other remote in the house. The device feels great in your hands. Easy to program, everything is done via internet. Just respond questions about the equipment that you'll be using in conjunction with the remote by giving their models numbers and after everything is done, Viola! The remote is at your service. Enjoy. This is a Real Winner!!!

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Worth it

Bill from Santa Fe, NM on 10/12/2008

I had a Harmony 768 and found it to be fairly useful but a little cumbersome. The lack of hard buttons and awkward thumb wheel would rate a 3. When I bought my new Denon receiver and it did not recognize the code for my new Blu-Ray, well, I knew I was in for a new remote. And one that would work well with Tivo. This remote is tops. It does everything perfectly and seems to know what I want before I do. If you're in the market and can afford it, do it. You won't regret it.

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Surprisingly easy

Raymond from San Diego CA on 10/9/2008

After much deliberation, I finally bought the Harmony One verses more expensive universal remotes I was considering. Glad I did. While I have a simple AV set up - 7 devices in all - programming the remote took me 20 minutes and was very easy. It is important to have the right model numbers of your equipment. After listing the models, I followed the guide and setting up the activities was a snap. The simplicity is great. Anyone comfortable with computers and synch'ing electronics will sleep walk though the process. I experienced only two wrinkles. First, my Yamaha CDC 505 cd player is old and its remote does not have a power on button. Consequently, the Harmony one cannot turn it on either. To resolve that issue I need to get a new CD player eventually. Second, don't try to reconfigure or customize the pre-arranged activities. Meaning, if the pre-arranged activity concerns playing Movies on a VCR, you will never convince it to "Play Movie" with a DVD. Just set up a new activity. Finally, the device is not RF, it is IR, and LG's RF unit appears more complicated and with smaller buttons, so I opted for the IR Harmony One. Having an RF model of the Harmony One would be good.

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Harmony One

Gary from Sarasota, FL on 10/7/2008

I bought this remote to eliminate about 5 or 6 others that I use to control my AV equipment. Initial setup took about 2 hours and I wasn't extremely impressed with the setup software (i.e. entering equipment model numbers versus selecting from a list). After setting up the system and checking how it works on all the activities, I had to modify several times to get the desired results (another couple of hours). Although I thought the setup time was relatively long, after I was done, the remote works great. I'm able to control everything with the one remote. There are a few things I would like to be able to customize better, but overall, I'm very impressed with the remote's capabilities and controls.

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Logitech® Harmony® One

Kyle from NY, NY on 10/1/2008

So far this remote has been great. The set up was difficult because they sent an outdated setup disc (okay, so this part was not great). Their customer help was good once I got them on the line. After this, the setup was easy and I transferred my info from my old remote, the 880, to this one. I hope the buttons don't stop working like on the 880. This remote is pretty easy to use. The docking to recharge is much better than on the 880. The fingerprints smudge, but otherwise it is good.

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Outstanding Universal Remote

Jerry from Washington, DC on 9/15/2008

After several weeks of using the Logitech Harmony One, I am extremely impressed. It is very easy to use and it provides everything from quick/basic set up to extremely customizable configuration. It works better than the remotes that came with my A/V components.

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Almost perfect

Richard from Phoenixville, PA on 8/25/2008

I've docked the remote 1 star because it doesn't support RF. Other than that, it works extremely well. Perhaps the configuration software is a bit geeky, but once you've taken a little time to learn how it works and what it can do, you can make the remote behave exactly the way you want. I don't understand comments saying the configruation software can't delete devices, etc. It can. And I've got a single-remote home entertainment system that my wife can use. A very impressive accomplishment.

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Great remote

Kitchenleopard from Texas on 8/24/2008

My old remote gave me a RAM FAIL message, after several days invested in programming... I decided to try the Logitech system, very skeptical...here is why... I have a fairly complicated system... using a receiver to run my living room surround sound system, and the 2nd zone of the receiver is the garage TV and speakers. In addition, I have 4 other zones of audio and video running off of a keypad system, which are notoriously tricky to control because of their control structure blends between commands for the keypad system and commands for the IR emitters on the components. In addition, I am running two direct TV R-10's sitting right next to each other, on the same IR emitters, but with different command sets. Plus two other source components all in the same, remote equipment closet, controlled either off the IR from the keypads or a hardwired IR repeater system (garage and living room). TV's in every zone also have to power on and off as necessary... With just one Harmony One, and about 2 hours of fiddleing, I am able to now control the whole system from any room by using "activities"... ie, Watch TIVO 1 Garage", or "Keypad TIVO 1". IF this thing works for my jury rigged system, I would imagine you can use it just fine to control yours.... IR only. Hope this helps.

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Devices Can Be Deleted

lcfeminist from Baltimore, Maryland on 8/23/2008

It is easy to remove devices from the Harmony One. Just open the software, go to the devices tab, click on the device and put it in the trashcan. (The small icon in the lower right hand corner of the device box.) I should modify the first sentence above by saying that it's easy to do once you know how to do it. And, there's the rub, as they say. The primary problem with the Logitech One, and the reason I only gave it 4-stars, is that it doesn't come with a users manual. You need to go to the Logitech website, go through support and find the manual for the product you've purchased! I printed out the manual, which made working with the remote much easier to say the least, but I had to use my time, my paper and my ink to do it. I recently had a similar experienc with an iPod Touch. The minimalist instruction sheet that comes with the iPod doesn't even tell you how to really turn it off! For the first 3 days I had my iPod Touch I thought I had turned it "off" when what I was actually doing was only putting it to sleep. Once again I had to go to the iPod website and find and download the manual. I know these companies are trying to save money, but what they are really doing is creating an unnecessary burden for consumers and losing money in the long run with unnecessary service calls and returns from frustrated, and clueless, users.

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Logitech® Harmony® One

John from MA on 8/20/2008

Having one remote for everything is a dream right? I can't tell you how much tension it causes with my wife having 6 remotes. This seems like the solution, but will require some time and patience to set up, make sure you have an hour with no other distractions would be my advice. I've had to use the "help" button a few times when something didn't come on, and it self corrected the problem every single time. Of course, some of the advanced functions don't work yet as they do with the other remotes...I need to spend a bit more time with it to fine tune it. Reality, I think you can safely say that it will do most of what you need in a universal remote, and is fairly user friendly. Now when my wife presses the "watch tv" button on this remote, everything comes on, same with "watch dvd" or "listen to music"....it's a learning curve as with any new remote. If she's happy, I'm happy!

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A Bit Disapointed

Steve from Kirkland, WA on 8/17/2008

It was my understanding that this was the remote to end all remotes. Not true! I found the online software to be marginally user freindly and had to spend a awfull lot of time getting my remote configured somewhat usable. Deleting a Device was not possible, and a surf of the net showed that I was not the only one having difficulties. I also have had no luck getting the Harmony One to learn commands from other remotes. My previous remote never had any difficulty with this function. I'm really unhappy with this unit. Perhaps noise is comming in on the USB port and causing problems, I have no idea. It's also unable to switch between Tivo and the antenna input of my Sharp LCD TV without me pressing the input select button for the Sharp manually. Regards, Steve

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Excellent Product!!

Brian from Coconut Grove, FL on 8/6/2008

A good remote is essential to every home theater system that may be operated by those individuals who may be unfamiliar or insensitive to the intricacies of the equipment!. I was able to set this remote up in less than 30 minutes! Including TV, Receiver, Cable, DVR, DVD, VCR, Outdoor Patio, and Lighting!! With all of those components, you'd think it would be difficult to train the occasional girlfriend. After a 5 min learning curve, she can start a movie without any assistance! Highly recommended!!!

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The best Harmony design to date...

Jeffrey from Oakland, NJ on 8/6/2008

Just got this yesterday and switched out my old 659 for this one. What a breeze...after resetting up my custom buttons..it was PERFECT. This is my 3rd or 4th harmony and they keep getting better. The squishy buttons on the previous model have been erased by this fantastic model. We had issues with the placement of play/rewind/pause etc on the previous model and this one again corrected everything. The ergonomics are perfect...and the touch screen is fabulous..not too small for a big hand. Color is great and the backlight is fantastic. The buttons are big and EASY to hit. There are none that are too close together either. The 'motion' sensor to wake it up is great too. I don't know how anyone could say this is "too simple". You can set up to control almost anything that has an IR Remote with this. I have my lights set up and even my remote control gas fireplace...and they all work flawlessly. You can add any function to a custom button and have it right there on the touch screen. Let me tell you...it passes the wife, babysitter and parents test...they all can use it just fine! My only concern is battery life but we'll see how that goes. Crutchfield is just the best there is...always the best prices...great shipping adn great, great support/sales. I will continue to recommend you to people. Keep up the great work.

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Hands Down- THE BEST

theSaint227 from Scottsdale, Az on 7/30/2008

My wife bought the ONE for me for graduating college. I have a JVC Reciever, 50" Plasma, Cox Cable DVR and my PS3 hooked up to it. This remote works flawless! Even though the ONE will not contol the PS3 specificaly, I still have it change to the correct HDMI setting and turn my cable box off. I would reccomend to anyone!

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Logitech® Harmony® One

Tiny_Lutch from Tylersport, PA on 7/21/2008

This remote was simple to setup for all my devices, granted it took a long time to do so, but was simple none the less. What took the longest was getting the my favorite channel icons onto the program and figuring that whole process out. But once I did get the knack for the process, it moved right along. A must have for anyone with multiple AV devices and those who want one touch on for each activity.

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What a stellar remote - almost perfect!

Michael from Egg Harbor Twp, NJ on 7/19/2008

I believe this is one step down from their top-notch unit, and I love it! Set up takes a bit of time and you need to test the unit before confirming on the web. Once you confirm setup, your setting are saved on the web (in case you break it or need to replace it). The beauty is the ability to customize each command. You can rename "Watch TV" to "Comcast". You can even have each component perform and setup differently for each command. For example, I have my receiver/amp set to switch from Pro Logic to plain stereo if I choose "Music Choice", my cable company's digital music. I'm even able to control my XM Radio Pioneer Inno and PlayStation. You can even download channel graphics from the third party web sites to label your favorite channels for speed tuning. All in a unit that just drops on to a charging base; no more AA or AAA batteries! What a great piece of equipment this is - I highly recommend it.

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A must for multiple components

Dr. Fry from Port Saint Lucie, Florida on 6/24/2008

WOW...Out of the box to set up and training was a breeze. Even if the pre programed macros are off, it has the intelligence to search through the component settings to make it work. Likewise, with an old remote, it uses a "sensory" technology to read and program the component to the oudated remote. If you are really ancy, you can download and install the software from Logitech before the remote arrives. The price was spendy, but the Crutchfield price was $50 less than local stores, but for what you are paying for worth the ease of programming and operation as switching between activities shuts off the one that you are leaving, powering up the next component and putting it on the proper out/inputs. Crutchfield's tracking and shipping was on the mark! Bye-bye multiples, hello Harmony One!

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I've made the switch

Ernie from Charlottesville, VA on 6/23/2008

This Harmony has convinced me they really thought about the design and user experience. Sure, there are things that could be improved (ordering the devices, allowing custom actions for the Off button, etc.) but on the whole, it will work for just about everyone. I've felt most remotes are decent, but do a poor job running a PVR. This is the first Harmony that I think nails it.

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Logitech: Another Excellent Product-Fifty Stars

Wolfie from Planet Earth on 6/11/2008

This is my first Universal Remote to control all my audio & visual components. We upgraded to a Toshiba 62" HDTV, and got a sweet Onyko Home Theatre System, and a new Toshiba HDDVD player...This Remote commands them all and your cable/satellite and replaces my four remotes [TV, Cable/Satellite, Audio System, HDDVD]. And is ready to control lots more as you add additional devices to its list and establish more Activity scenes. Took only a few minutes to get them all set up via PC, very precise and lots of fun, worked on all devices the first time. Love the LCD display, touch screen, and sleek charging station. Feels natural in your hand and nice balance. I recommend this product if you are looking to file your Remotes and use one controller. After my initial setups, I was a little addicted to setting up devices and activities on-line that I was looking for over-the-top advanced level options, however am very satisifed with everything this Remote controls and the level of set up options for the devices it commands. Crutchfield was super, as usual, fast shipping and excellent Customer Service, a very honorable company-Thanks Blake!!!

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Good, but not great.

Blake from Tulsa, OK on 5/9/2008

I bought this as a replacement for a Sony VRML-900 learning/macro remote. First, the build quality and ergonomics are spot on! That was the first thing that drew me to the One. It feels excellent in your hand and has just enough buttons. The real let down for me was the software. It's too geared toward being easy and not being powerful. I would love to see a more advanced version that let you really modify everything. You are really stuck using the Logitech templates (watch TV/DVD, etc), which are fine, but trying to control a media center PC left me wanting more. It's almost too easy to setup. In the end, I decided to return the remote as it really didn't do anything more than my Sony except add a touch screen. That factor alone wasn't worth $250. It is a neat remote and I imagine that the software will evolve (or a third-party will make something) and become everything to everyone.

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Keeps Getting Better

Stacy from Sevierville, TN on 5/5/2008

This is my 5th Harmony Remote and it is the best. The 880 runs a close second but this "ONE" really shines. Really easy to set up and operate. It hasn't let me down yet even with a electronics challenged wife!! Push "Watch TV" and everything comes on to watch TV. Push "Watch DVD" and the pieces that are not needed turn off, the proper selection for input is made and the Bose DVD (3-2-1 GS) switches from cable/sat to DVD and all is ready. The Harmony one is a real nice piece of equipment too.

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This is THE ONE.

Neil from St John, US Virgin Islands on 5/1/2008

I ordered this from Crutchfield and it arrived in a few days. I charged it up and loaded the software in my computer. It took a matter of minutes to enter my two Sony 400 DVD carousels, Yamaha receiver, Panasonic plasma TV and my Dish ViP 722 DVR. The programming wanted me to use my two DVD remotes to manually enter info via the IR receiver in the remote. I learned that in order to do this part of the programming, do not hold the old remotes buttons down for long, just push them quickly and your setup should go smoothly. Now that I have spent thousands of dollars on my home theater, I feel that the $ I spent on this remote was the best spent. Thank you Logitech.

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Logitech® Harmony® One

sheldon from Wallington, NJ on 4/30/2008

Terrific remote! This my 2nd Harmony and this one has it all. Perfectally weighted. Controls in the right place. Well lit. Brought my HIdef TV, PC, And Home Theatre together.

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Fantastic!

Phaelon from Watertown, NY on 4/25/2008

After I upgraded my receiver with one that does all my audio/video switching, I really needed a better remote. We were juggling at least three or four remotes depending on using the cable/DVR, DVD player, CD player, etc.. I broke down and bought a Harmony One. It was worth every penny! Setup is incredibly easy and you can customize as much as you like after the initial settings. It even puts the A/B/C buttons on the LCD screen, buttons that I could never reproduce with other universals (but they're essential to use the cable box). After you put in your component model numbers and sync, it knows every possible function you could need. I also love that I was able to put TV channel icons on the LCD remote. Unfortunately, you have to download them from people's internet sites because Logitech apparently isn't allowed to use them yet. I've had this thing for about 2 months, and I love it every day. Ignore the complaints about fingerprints that some people write.

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PERFECT !!

Happy Customer from Oakton, VA on 4/11/2008

This is a great remote control. It feels good in your hand and is easy to use. I couldn't be happier with it. I plan to replace all my remotes with the Logitech Harmony One.

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Harmony One gets 15 Stars!

Sherman from Maplewood, NJ on 4/7/2008

This is a fabulous product. I would write that another fifty times but that wouldn't help you too much, and five stars is an underwhelming score since nothing compares to this product. Before I bought our Harmony One I, like many prople, thought it was overpriced. Thinking about $250 for a remote control almost made me dizzy. The reason I considered it at all was because a close friend of mine does business with the high-end Home Theater retailers across the country (Crutchfield wannabees) and they said the Logitech Harmony One was the way to go. When I recently bought us a new home theater system, I went with all Sony components because I was convinced I could operate it with one remote control if everything was from one manufacturer. Wrong assumption. I need four remotes to operate all the controls on the Set-top box, the receiver, the Blu-Ray player, and the television. Just seeing them on the table was maddening. So frustrating but I was convinced that someone must manufacture a decent remote that could somehow take the place of four remotes. I sure do appreciate my home theater setup a lot more since getting the Logitech Harmony One (phew, that sounded like a commercial). When you think about it, the remote is the only piece of your a/v system that you touch on a regular basis. I wanted the remote to feel as good as the a/v equipment looks and feels. I spent twenty five years in the consumer electronics business and really appreciate when a company tags all the bases enroute to a homerun. Logitech has not only made a beautiful product (that does MORE than I thought it would), the customer service that I used one time during the setup was sensational and I mean sensational! When I called it was because I didn't quite understand how to program something into the remote. After reading the CS person what I did, he logged onto my account, made the change on his end, and then stayed with me until the remote was fully updated. Then we checked the remote and only then did he thank me for calling. They admit that they want you to tell friends what type of experience you are having with your new remote. I know, I know, other companies do that as well. The difference is that Logitech seems really serious about it. Other times that required some help were handled by the remote itself. As an example, our learning remote was programmed to turn on the tv, the set-top box, and the receiver. Periodically it would miss turning on a component and we had to turn it on manually or get real close with the remote so it didn't turn the other components off. Here's what happens with our new Harmony One: Let's say you want to watch TV. On my LCD screen one of the things it says is "Watch TV." I touch that on the screen while pointing it toward the A/V equipment. Assume something did not come on and when you look at the LCD screen again, it says, "Remote Assistant." If everything is on, press OK it then says,"Remote Assistant:

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ABSOLUTELY AS ADVERTISED!!

Cliff from Washington State on 3/28/2008

Became weary of repeatedly coaching my wife about the proper settings for our HDTV, 5.1 sound system, DVD player, cable box and DVR. No regrets whatsoever on this purchase. Software is easy to install and use. Programming was an absolute breeze, and should be for anybody who can competently interface with a computer. After programming, the unit worked absolutely flawlessly. We now keep all four of our old remotes hidden away in a cabinet, but don't think we'll ever need them. Three thumbs up!!

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ABSOLUTELY STUNNING!!!

JOSHUA from FRESNO, CA on 3/24/2008

I NEVER REALLY FELT THAT A UNIVERSAL REMOTE WAS A NECESSITY BUT THE HARMONY ONE HAS COMPLETELY CHANGED MY THOUGHTS. IT HAS SIMPLIFIED MY HT AND TAKEN THE EXPERIENCE OF THE HT TO A WHOLE NEW LEVEL. I WENT FROM 5 REMOTES TO 2 REMOTES, SIMPLY BECAUSE IT DOESNT CONTROL MY PS3 BUT IT TURNS EVERYTHING ON THAT I NEED FOR THE PS3. MY WIFE NOW KNOWS HOW TO CONTROL EVERY COMPONENT THAT WE OWN. IT'S TAKEN ME ABOUT 1 1/2 TO GET IT TO WHERE IT CONTROLS EVERYTHING THE WAY I WANT IT TO. I HAVE RENAMED MY ACTIVITIES TO BETTER SUITE MY LIKES AND NEEDS. ONE TOUCH OF THE BUTTON AND EVERYTHING I NEED TO WATCH TV POWERS ON. ABSOLUTELY STUNNING. I STILL NEED TO ADD MY FAVORITE CHANNELS LOGOS SO THAT IT SHOWS UP ON THE LCD SCREEN. ITS A BEAUTIFUL BLACK PIANO FINISH WITH A LOOK ALIKE DOCKING STATION AND ADDS A TOUCH OF ELEGANCE TO ANY HOME THEATER, A MUST BUY FOR ANYONE WHO HAS DEDICATED HOME THEATER.

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Logitech® Harmony® One

wayne from Kenai, AK on 3/22/2008

Clean up the clutter and make useing your intertament center easy and fun. I had componets (even though made by the same maker) that I had to use seperate remotes because they couldn`t learn each others code. With the harmony 1 you no longer have to try to find the codes. All you need is a PC or a friend with one and go to the Logitech website. Setting up your remote to work with your equipment is so easy a caveman can do it. Absolutly no disapointments.

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Smart Universal Remote

Jeffrey from Atlanta, GA on 3/3/2008

I have had my home theater system set up for some time now and thought I was truly enjoying it. However, after seeing a commercial for the Harmony One, then viewing the Online demonstration of it and then finally seeing a demonstration in person at a retail location I decided this was the next logical improvement. And, at @250 it may seem like an expensive item but in comparison with what it can do and the enjoyment you will gain from your system, it is the most affordable and valuable part of the home theater experience. I am still today, after several weeks of use, adding additional activities for the remote. I have DirecTV HD and am now setting up activities for sports (ESPNHD, March Madness, etc.) for one-button game access, musical activities via DirecTV's XM channels and more. One thing to keep in mind for those of you who are DirecTV customers: If you have a receiver that you set up with an RF remote, you need to set the receiver back to IR mode for this remote to function with the receiver.

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Great Remote, little room for software improvement

John from Michigan on 2/29/2008

The remote works with all my gear and is easy to learn to use. Almost every control I used on the individual remotes was intuitive and well-located on the Harmony One. The only mental slip are the 'color' buttons on my DirecTV remote, they're soft keys now and require some paging through menus to use.

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My Best Investment Ever

Jeff from Lima, Oh on 2/28/2008

We were so excited when we purchased our new Sony 52" LCD, Sony Home Theater, & Sony BluRay Disc Player, but only to find out it was too complicated for the family to figure out, switching inputs, swapping remotes, etc. I read reviews on the Harmony One Remote and Decided to try it out. This was the best move I ever made. It works just like it says. Its very easy to set up. I spent about 45 minutes. Now, all the other remotes are put away and not in use. This one controller handles everything with the push of a button. A 5 year old who can read "Watch TV" can figure this out. I also love the touch screen. I highly recomend this Remote to anyone with a complicated system, and anyone who wants to enjoy their system instead of handling remote controls.

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Perfect Remote , Even w/ no RF

jonthan from South Hadley, MA on 2/25/2008

I own the Xbox360 Harmony remote but never really loved it due to the button size , Placement so i bite the bullet and plopped down $250 for this remote .. in one word Amazing ! .. set up was a breeze , touch screen is perfect , great reaction time , Adding your own icons for Fav Channels is great , every channel has its actual icon , The activities work flawlessly , when i want to play Xbox everything changes in a instant (Tv changes to correct input,Xbox360 turns on, receiver turn to correct input) the only bad part is no RF option .. but the IR works great , strong signal .. If you have hidden components get the X10 POWERMID Remote Control Extender Kit sold here

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Details

Hands-on research

Product Research

Features

Overview: The Harmony One Advanced Universal Remote provides simple, intuitive control of even the most elaborate entertainment system for anyone in the family. The remote setup is accomplished through Harmony's interactive web site. The Harmony One Remote can control up to 15 devices, including home automation devices such as light and climate controllers.

Setup: The Harmony Remote Activities are configured through unique Web Wizard tools on HarmonyRemote.com. Using Logitech's Smart State Database of over 225,000 electronic devices from over 5,000 manufacturers, you can easily customize the remote to your system. The database, together with IR learning, ensures support of all infrared-controlled devices made by any manufacturer, including Televisions, A/V Receivers, Cable/Satellite Boxes, VCRs, DVD Players, CD Players, Game Consoles, Mini Systems, Computers, and Home Automation devices.

Learning Function: In addition to the devices which can be entered using the web interface, this remote can also learn most functions of other infrared remotes.

Full-Color Touch Screen: The Harmony One's full-color touch screen gives you easy, one-touch access to any entertainment activity such as watching a DVD, watching TV, or listening to music.

Sculpted Backlit Buttons: The Harmony One sculpted backlit buttons allow you to easily operate the remote in the dark, while its ergonomic design allows the unit to fit comfortably in your hand.

Lithium-Ion Battery/Recharging Docking Station: The Harmony One Pro includes a removable rechargeable Lithium-ion battery, which provides up to a one-week charge under normal use. The remote comes with a docking station that keeps the remote fully charged. Because the docking station is horizontal, it allows the remote to be used while charging.

One-Touch Operation: The Harmony One uses Activity Control to give you one-touch control of your entertainment system. You can use one of the touch-screen's Activity buttons to power on your TV, Blu-ray player, A/V receiver, set all your inputs and even activate play without having to program time consuming macros. Once all of your equipment is "on", the buttons on the remote are also automatically configured for the appropriate operation

Help: If you have a problem completing an activity function, the help button will guide you through the fix using the interactive multi-color display. The remote will ask a series of questions, such as "Is the TV on?" or "Is the volume turned up?" in order to troubleshoot the problem and correct it.

Flash Memory: The settings are stored in a non-volatile flash memory so they will never be lost, even when the battery needs charging.

System Off: One push of the off button turns off all the equipment in your system.

System Requirements:

  • IBM or compatible PC:
    • Microsoft Windows 2000, XP, or Vista
    • USB port
    • CD-ROM drive
    • Internet access
  • Macintosh:
    • Macintosh OS X 10.3-10.5
    • USB port
    • CD-ROM drive
    • Internet access

Note: The Harmony One Advanced Universal Remote is also compatible with Windows 7 after a software download from Logitech's website.

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At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

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