quite a disapointment!
Crutchfield Customer Review (What's this?)
The screen was delivered after about two weeks. I wanted to set a home theater, and needed to wait for the screen which was the last one to come. All the other items (projector, blu-ray, sound system) function great, and I am very happy with them. The screen, however, makes a loud noise when going up and down, especially when it goes up. It also doesn't go up smoothly enough. When I called the company (Da Lite), the man on the phone was not helpful, and when listening through the phone to the sound he said "it was the normal sound of the product". He told me: "Call Crutchfield, to send it back". I told him: "I don't want to send it back, all I want is a screen that operates with a low pitched hum, the way it's described in your brochure." The screen was mantled here by professionals. I will need to call them again, pay them again, and figure out how to eliminate the noise. Other than this the screen is quite nice, and the picture projected on it looks great. That's why I give this product two stars only.
Pros: nice look.