Voice-Activated Powered Speaker: The Amazon Echo (2nd gen) is a
hands-free speaker you control with your voice. Echo (2nd gen) connects to the Alexa Voice
Service to play music, make calls, set alarms and timers, control smart home
devices, and provide information regarding news, sports scores, weather, and
360° Omni-Directional Sound: The Amazon Echo (2nd gen) with
Dolby processing has been fine-tuned to deliver crisp vocals with
dynamic bass response. Its two-way driver design produce 360° omni-directional
audio to fill any room with immersive sound. An upward-firing 0.625" tweeter delivers crisp highs,
while a down-firing 2.5" woofer produces deep midbass response.
Built-In WiFi (MIMO): The Amazon Echo (2nd gen) comes ready to connect to your
home's WiFi network. It features Dual-band (2.4GHz/5GHz), dual-antenna MIMO WiFi
(802.11a/b/g/n) for faster streaming and fewer dropped connections than standard
WiFi. It does not support connecting to ad-hoc (or peer-to-peer) WiFi.
Alexa Voice Service: When you want to use the Echo (2nd gen), simply say the
wake word, "Alexa," and the Echo (2nd gen) lights up and streams audio to the cloud, where
the Alexa Voice Service is leveraged to recognize and respond to your request
instantly. Once you say "Alexa", the audio stream includes a fraction of a
second of audio before the wake word, and closes once your question or request
has been processed. Alexa (the brain behind Echo) is built in the cloud, so it is
always getting smarter. The more you use Echo (2nd gen), the more it adapts to your speech
patterns, vocabulary, and personal preferences.
- Voice Profile: Voice Profiles give you the ability to
teach Alexa your voice. Now when you then interact with your compatible
devices, Alexa creates a personalized experience for you and each user in
your home who creates a Voice Profile.
- Wake Word: When the Amazon Echo (2nd gen) detects the "Alexa" wake word,
the light ring around the top of Amazon Echo (2nd gen) turns blue to indicate that the
Amazon Echo (2nd gen) is streaming audio to the Cloud. If you'd like, you can give each Alexa device
(Echo (2nd gen) or Echo (2nd gen) Dot) a distinct name.
- Wake-Up Sound: You can also enable a "wake-up sound", a short
audible tone that plays after the wake word "Alexa" is recognized to
indicate that the device is streaming audio.
- End-Of-Request Sound: You can also enable an "end-of-request
sound" that will play a short audible tone at the end of your request, to
indicate that the connection has closed and the device is no longer
Note: Alexa is developed to get better over time. Alexa uses your
voice recordings and other information, including from third-party services, to
answer your questions, fulfill your requests, and improve your experience and
our services. When you set up the Echo (2nd gen) or link third-party services with Alexa,
Alexa begins processing some information, such as your music playlists. You can
also help Alexa improve its voice services by providing feedback within History
or by using Voice Training in the Alexa App.
Far-Field Voice Recognition: Tucked under its light ring is an array
of seven microphones that use beam-forming technology and enhanced noise
cancellation. With far-field voice recognition, the Echo (2nd gen) can hear you ask a
question from any direction - even while playing music. When you want to use
Echo (2nd gen), just say the wake word "Alexa" and the Echo (2nd gen) responds instantly.
Note: You can turn the Amazon Echo's microphone off by pushing the
microphone on/off button on the top of the device. When the microphone on/off
button turns red, the microphone is off. The device will not respond to the wake
word, nor respond to the action button, until you reactivate the microphone by
pushing the microphone on/off button again.
ESP (Echo Spatial Perception): If you have more than one
Echo or Echo Dot, Alexa responds intelligently from the Echo you're closest to
with ESP (Echo Spatial Perception).
Note: You cannot connect multiple Alexa devices to each
other and play the same requested audio at the same time.
Alexa Calling & Messaging: Now you can quickly call and
send/receive voice messages for your family and friends via Alexa-all just by
using your voice. You can send and receive Alexa messages, as well as place and
receive Alexa calls, between Echo (2nd gen), Echo (2nd gen) Dot, Echo (2nd gen) Plus, Echo (2nd gen) Spot and Echo (2nd gen) Show,
as well as the Alexa App. You can place outbound calls to most phone numbers in
the United States, Canada, and Mexico using the Echo (2nd gen), Echo (2nd gen) Dot, Echo (2nd gen) Spot, Echo (2nd gen)
Show and Echo (2nd gen) Plus.
- Calling: You can use supported Echo (2nd gen) devices and the
Alexa App to call another person who has registered for Alexa Calling &
Messaging, or place an outbound call to most phone numbers in the United
States, Canada, and Mexico for free. When you receive Alexa calls on your
supported Echo (2nd gen) devices, Alexa will tell you that you have an incoming call
and identify the caller. You also will see a rotating green light ring on
Echo (2nd gen), Echo (2nd gen) Plus and Echo (2nd gen) Dot devices, and an incoming call screen on Echo (2nd gen)
Show and Echo (2nd gen) Spot. You can say "Alexa, answer" to pick up the call. Either
person can end the call by saying "Alexa, hang up." When you receive a call,
you also will receive a notification on your mobile phone and will see an
incoming call screen in the Alexa App that lets you answer the call.
- Messaging: You can use supported Echo (2nd gen) devices and the
Alexa App to send voice and text messages to another person who has
registered for Alexa Calling & Messaging. Messages are processed in the
Cloud to convert voice messages to text, and vice versa. When you receive a
message on a supported Echo (2nd gen) device, you will hear an audio tone and see a
visual notification. You will be able to retrieve the message on your
supported Echo (2nd gen) devices by saying "Alexa, play my messages." When you receive
a message, you also will receive a notification on your mobile phone, and
you will be able to view and play the message in the Alexa App. Alexa
messaging does not support sending or receiving text messages to or from
- Drop-In: The optional Drop In feature will let you
easily connect with your closest friends and family that have supported Echo (2nd gen)
devices. When someone drops in on your supported Echo (2nd gen) device, you will hear
an audio tone and see a visual indicator that someone is dropping in on you.
The contact on the other side of the Drop In will automatically hear audio
through your device.
- Alexa Calling & Messaging supports receiving Alexa calls only; it
does not support inbound calls from phone numbers.
- You cannot call 911 and other emergency services using Alexa.
Music Apps: The Amazon Echo (2nd gen) provides hands-free voice control for
Amazon Music, Pandora,
Spotify Connect, &
can also upload your personal music collection from iTunes, Google Play Music,
and more to your music library on Amazon and then stream your music through your
Alexa device. Simply ask
for your favorite artist or song, or request a specific genre or mood. You can
also search for music by lyrics, when a song or album was released, or let Alexa
pick the music for you.
Note: The Amazon Echo (2nd gen) supports
Spotify Connect (requires Spotify Premium subscription), which allows you to
play music on the Echo (2nd gen) and use the Spotify app on your phone or tablet as a
Multi-Room Music: Multi-Room Music allows you to play and control
music from Amazon, Amazon Unlimited, Amazon Prime, and some other 3rd-pary music
providers across multiple, compatible Echo devices at the same time. You can
tell Alexa to play music across your compatible Echo devices on the same WiFi
network. Tell Alexa to play jazz in the kitchen, top pop in the family room, or
play the same song throughout your whole home. To stream different music on
multiple devices or on more than one Multi-Room Music group at the same time,
you must have an Amazon Music Unlimited Family plan.
Home Entertainment Control: Amazon Alexa now offers home
entertainment skills for select multiroom audio systems - including
Heos by Denon,
Bose SoundTouch, &
Yamaha MusicCast (all sold separately); as well as Sony Android TVs and LG
AI ThinQ TVs (sold separately). You'll be able to control key functions and
features by simply using voice commands.
Smart Home: The Amazon Echo (2nd gen) works with devices such as lights,
switches, thermostats, and more from
Nest, ecobbe, Wink, and more. Control multiple devices at scheduled
times or with a single voice command, like locking the doors and turning off the
lights when you go to bed. Some products work
directly with Alexa and other smart home ecosystems require a compatible hub.
- Lighting: With the Amazon Echo (2nd gen) and Alexa, you can control
lighting products using your voice, smartphone, or tablet.
- Outlets: With the Echo (2nd gen), Alexa, and smart outlets, you can control electronics and appliances using
your voice, smartphone, or tablet.
- Thermostats: With the Echo (2nd gen), Alexa, and compatible thermostats, you can control the temperature of your
home using your voice, smartphone, or tablet.
- Door Locks: With the Echo (2nd gen) and Alexa you can control compatible door locks using your voice,
smartphone, or tablet.
IFTTT: The Echo (2nd gen) with Alexa supports IFTTT, or "IF This, Then
That," a third-party service that automates how your devices, apps, and websites
work with each other through rules (or "Applets"). After you activate an Applet
through the IFTTT website, Alexa can then trigger that IFTTT Applet when you
interact with the Echo (2nd gen).
Note: Currently, the
Echo (2nd gen) and Alexa can't be the action in an Applet. For example, you can't
allow Alexa to notify you of new tweets on your Twitter account.
Amazon Prime Shopping: If you're a Prime member, Alexa has
exclusive deals for you every day on everything from home goods to electronics. Amazon Prime members can ask the Echo (2nd gen) through "Alexa" to order eligible
products ordered before, many Prime products, and digital music tracks and
albums. Your default payment and shipping settings will be used to place your
order. You can require a speakable confirmation code, turn purchasing off, and
see product and order details in your Alexa App. Just like orders placed through
Amazon.com, orders placed through Alexa are subject to Amazon's Conditions
of Use & Privacy Notice.
News & Information: The Amazon Echo (2nd gen) with Alexa can help you stay
connected to the news that matters most to you - like world & local news,
traffic, weather, sports, and movie times.
- Flash Briefing: Flash Briefing lets you put together a
personalized lineup of updates from news sources like NPR, CNN, Fox News,
and CNET. If you've set up a voice profile, Alexa recognizes your voice and
can catch you up on the latest without repeating old news.
- Traffic & Weather: Alexa can help you get ready for your day. Set
your commute start and stop point, and Alexa can tell you how long your
commute will take. Or ask Alexa how the weather's looking.
- Sports & Movies: Get scores and schedules for the major football,
basketball, baseball, hockey, and soccer leagues or set up a personalized
Sports Update to keep tabs on your favorite teams. Alexa can even tell you
movie show-times at theaters near you.
Questions & Answers + Fun & Games: The Echo (2nd gen) with Alexa taps into Yelp to provide you
with info on local restaurants, shops, and other businesses. It also makes a
great calculator and dictionary. You can even get fast facts on all type of
topics from Wikipedia. Alexa also offers funny jokes and fun games for the
Alexa App: With the free Alexa App on
Apple iOS 9.0+,
Android OS 5.0+,
Fire OS, and
desktop browsers, you can easily setup (including WiFi network) and manage the
Echo (2nd gen) voice-activated powered speaker. The free Amazon Alexa App is a companion
to your Alexa device for setup, remote control, and enhanced
features. Interactions with Alexa are automatically mirrored visually on your
Amazon Alexa App, providing more information as you want it. The Amazon Alexa
App lets you easily manage your alarms, music, shopping lists, and more.
- Music Apps w/ Multi-Room: Use the Alexa App to connect music services you
already use like Spotify, Pandora, and iHeart Radio. The new Multi-Room
Music section allows you to designate a group for devices on the same WiFi
network. Once created, group names can be used to control music playback.
- Smart Home w/ Routines: Setup your smart home devices from WeMo, Philips Hue,
SmartThings, Insteon, Nest, and more. You'll be able to view the state and
control your smart lights, locks, and thermostats. When you are on-the go,
you can use the app to quickly check the status of your lock or turn off
your lights. The new Routines section allows you to automate a series of
Smart Home actions with one custom command.
- Calls & Messaging: With the Alexa App, you can call and message
Amazon Echo device owners and anyone else with the Alexa App on their
phones. When you're away from home, use the app to make a quick call or send
a message to your family's Echo. Use Drop In to instantly connect with your
devices for a call. For example, you can drop in to let the family know it's
time for dinner or check in on the baby's nursery.
- Other Features: See what books are available to read from your Kindle
Audible libraries, plus enjoy Podcasts. View shopping, to-do lists, and Google
Calendar while on the go. Control your timers and set custom tones for
your alarms, and much more. The Alexa App is also where you discover and
enable third-party skills.
Skills: Skills are voice-driven capabilities that enhance
the functionality of the Amazon Echo (2nd gen) with Alexa. The Echo (2nd gen)
uses tens of thousands of skills and counting; new skills are being added all
the time. You can search for and enable
skills in the Alexa app or
Alexa Skills store on the website. You can also see ratings and reviews to
learn what other customers are saying about the thousands of skills available in
the Alexa App. To use an Alexa skill, first enable the skill, and then make your
request based on the example phrases shown in the app. If
you know the exact name of the skill you want, you can say, "Enable [skill name]
skill." Some skills may require you
to link to an existing account and a separate subscription in order to use the
Note: At this time, you cannot
customize which content is available on specific devices. For example, music,
skills, shopping lists are available on all Alexa devices registered to the same
account as the content.
Bluetooth Audio Streaming: The Echo (2nd gen) is also Bluetooth-enabled
(A2DP/AVRCP) and acts as a Bluetooth receiver, transmitter, or controller.
Advanced Audio Distribution Profile (A2DP) support provides audio streaming from
your mobile device to the Amazon Echo (2nd gen), or from the Amazon Echo (2nd gen) to a Bluetooth
speaker or headphone. Audio/Video Remote Control Profile (AVRCP) offers voice
control of connected mobile devices - like your smartphone or tablet.
Note: Hands-free voice control is not supported for Mac OS
X devices. Hands-free phone communication (HFP) is not supported.
Bluetooth audio streaming cannot be multiroom distributed.
Aux Input: The Echo (2nd gen) is outfitted with a 3.5mm Aux input for
connecting an external audio source. The Aux input cannot be multiroom
AC Power Adapter: The Amazon Echo (2nd gen) includes an AC power adapter that
will need to be plugged into an AC power outlet, surge protector, or power
Note: The Amazon Echo (2nd gen) is not battery powered.
Auto Updates: Because the Amazon Echo (2nd gen) is always connected to the
internet, updates are delivered automatically.