I started my career at Crutchfield in August of 2001 as a Phone Advisor and I've been a Chat Advisor for the past six years. I started designing car audio systems for myself and friends in high school and I've been hooked ever since. I've done installations for just about every type of car scenario in my own vehicles and for my own home theater system. I am blessed to work with a great group of people and for a company that truly cares about their customers.
In my spare time I like to spend time with my wife and two small children. We enjoy camping, fishing, swimming and being outdoors as much as possible. I personally am a huge football fan and like to go tailgating at local sporting events with friends.
Keith was very helpful and informative in answering my questions. He was knowledgeable and courteous. It was a pleasure dealing with him.
Over about an hours worth of putting up with my questions that even spanned a meeting of mine where I was able to reconnect with him afterwards, Keith patiently went thru a lot of options. He was able to paste suggested product links right into the Chat and I was able to narrow down what I wanted and had all of my questions answered. Great job Keith.
I understand why everyone has so many good things to say about Keith! He helped me today with a special purchase. He made everything go smooth and could not have asked for better service!! Keep up the good work Keith!!
Keith was very helpful with my questions and I purchased my Bose's; In-wall Speaker Wire Adapter Kit because of his expert advice.
Keith rocked! He helped me with ordering a Sony headunit for my car and I attempt to contact him personally when I do business with Crutchfield. He's an asset to the team!
Keith was very helpful and pointed me to the correct location with in seconds of contact thru Online Chat!! Keith is a Great Resource for Crutchfield to have around for so long!!
I couldn't find a receiver installation kit for my old Saab. Thanks to Keith's quick response and product recommendation I was able to fabricate one. After some trimming and a few minutes of adjustment I ended up with a very clean installation. Thanks again Keith.
Keith is a Professional in every since of the word! His recommendations are a perfect fit! You can't find better customer service!!
Keith is the best, very helpfull! Thanks Keith.
My recent purchase of a new vehicle required a more suitable sound system. I have been purchasing from Crutchfield for many years, and they have never let me down. Keith was an enormous help and pointed me in the right direction at every turn. If you have any doubts about the difference between "the other guys" and Crutchfield with their advisors, put them to rest right now. There is no substitute. Thank you Keith.
What can I say. Keith spent many a chat session with me. I am sure hours worth of time over the course of 2 months roughly. It's been awhile since I bought: speakers (in wall/ceiling, sub, center) and a recevier. He was very patient. Answered my many questions. Sometimes I repeated the same question. Not once did he lose his professionalism and courteous manner. I would pause in thought for minutes sometimes and not once did he say anything about ending the chat session to help other customers. He stayed with me till I was done asking and pondering. I bought all my speakers and on my way to a new receiver. Thanks so much Keith!!!!
I can not express how much I appreciate the support Keith gave me when I got ready to purchase audio equipment for my Avalanche. He was even able to help me on a Sunday when I had a tech question. I wish Keith the best at Crutchfield.
AMAZING support from this guy! Helped me with alot of problems and suggested really good products. Thanks a ton Keith :)!
This guy was amazing. Here i was thinking i was going to get some regular joe who only knew what his computer told him, instead i got a genius in his field. He was able to fully answer my questions in a matter of minutes, and WOW were they great answers. He was able to help me pick speakers that were right for me!
Thank you for helping me out chose speakers for my car i ordered the fronts and will order rears after i get paid and then a amp thank you for all the help one of the most helpful advisors ive talked to
Keith is the MAN! :) We purchased a 46" Sony Bravia on a Sunday night... think I talked to Keith really late that night, so they probably received the order Monday. It was in my living room on Wednesday! Keith was knowledgeable, very helpful, and we've been nothing but pleased with his service, and the care we got from the entire Crutchfield staff. In fact, when it came time to buy our video camera two days later, we didn't even bother shopping around. Crutchfield is our one-stop electronics place from day one! Speaking of, my Blackberry just let me know my latest order is on the way. LOVE you guys! (And thanks Keith!)
Thank you so much for your help. You made everything much more clear and ordering so much easier because I knew the options i had. This is the first time I ordered or did anything new to my truck and you guided me through everything. Thank you again.
I just had a simple question and Keith answered it promptly and politely. 'Nuff said.
I just recently ordered a 40" TV and Keith was my advisor. He answered my questions promptly and with lots of patience since I know nothing about this kind of stuff. In fact, everyone at Crutchfield that I have encountered have been more than knowledgeable and courtesy. Keep up the good work!
Thanks for your help in choosing JL audio speakers for my 2003 mazda6. Helping me choose the correct model, not the most expensive model! Thanks again -SteveL
The best customer service I have ever received. Thanks!
Steven J. Gardiner
I got excellent help from Keith online and my question was answered in a timely and compete manner. I'll reccomend him to friends.
Thank you for all your help. You are one of the best workers I talked to.
Call 1-800-388-2911, ext. 4035
Sennheiser PMX 90 - On-ear headphones with behind-the-neck design
Sony KDL-40HX800 - 40" BRAVIA® 3D-capable, Internet-ready 1080p LED-LCD HDTV with 240Hz blur reduction
Sony Cyber-shot® DSC-H55 - 14.1-megapixel digital camera with 10X optical zoom and HD video recording
Parrot MINIKIT+ - Portable car kit for Bluetooth® cell phones
iHome iW1 - Portable wireless speaker system with Apple® AirPlay®