“I had an outstanding experience with Dillon from Crutchfield - easily the best customer service I've received in years. From the start, Dillon was incredibly knowledgeable, patient, and genuinely focused on helping me find the perfect speakers for my car. He took the time to answer every single question I had (and I had quite a few), breaking things down in a way that was easy to understand without ever making me feel rushed or overwhelmed. What really stood out was how well he listened-he didn't just recommend products, he guided me to the right speakers based on my preferences, my car, and what I actually wanted out of the upgrade. Thanks to Dillon, I feel confident I made the best choice, and the whole process was smooth and enjoyable. If you're looking for expert advice and top-tier customer service, he's the person to talk to. Absolutely amazing experience.”

Omer S., April 26

“I am disabled and needed to update my vehicle with a new radio and cameras to allow me to safely keep driving. I needed a lot of help finding just the right setup while remaining on a tight budget. He was very knowledgeable and he really listened to me and tried to understand my particular needs. I had some ideas and he very patient. He took those ideas, thought outside of the box and offered me add'l choices I had never thought of. After several days, we found the perfect setup!”

Sharon C., April 18

“Dillon helped me select a subwoofer amplifier that complemented my existing home stereo system. I am running a Yamaha RX-v773 with 8 Polk monitor 10"s. They're 20 years old and still have the clarity and punch but I was missing a little bottom end, that 20hz to 160 Hz. The receiver has subwoofer outputs (RCA jacks so I purchased a OSD SMP 200.) Next issue was the pos Rockville subs were not getting the frequency done since then I purchased a 3-10" inch cabinet and I am installing 3 10" Polk db 1042 svc db into the cabinet. Looking at current wiring configurations series or parallel.”

Philip L., April 7

“My purchase of a pair of speakers was made easy and assuring by Dillon. He looked up the amplifier and streamer I intended to use to drive the Elac debut 2.0 b6.2 and confirmed that it would work fine, no upselling or recommending a higher end amp just educated information in a friendly and calming manner. As I am writing this, a text message came through from Crutchfield to confirm my purchase, since I am a first-time buyer, these people are serious about their customer service! I would recommend Crutchfield and Dillon as advisor any time. Thank you for making this a quick, pleasant and seamless experience, looking forward to hookup my new speakers.”

Machiel L., February 10

“Dillon is a solid dude with excellent advice! I looked at everything I wanted the night before and I waited until the next day to call and just make sure everything I was looking at would fit my needs. I am very glad I specifically talked to Dillion. He is a very nice guy and has great knowledge. He confirmed things I was wondering about and put to rest any doubts I had about the products I was looking at. I HIGHLY recommend speaking to him if you have questions. People like Dillion is what makes Crutchfield the company I buy my audio from. I will definitely be calling him in the future for when I need to put audio in my garage space. Dillon you are fantastic dude! Thanks again!”

Micha S., November 19

“Dillon was extremely helpful in what I was looking for and gave me all the information I need to install my LOC in my vehicle. ”

Mitchell T., April 21