Freya
More about Freya
Extreme geek and music fanatic. Recommended by 4 out of 5 people that recommend things.
Specialties:
- Car audio & video
Tech I'm excited about:
The future of Car and Home audio, Drones, and anything to improve overall sound quality!
Favorite music:
Bring Me The Horizon, Juice Wrld, Avenged Sevenfold, Mayday Parade, my music taste fluctuates with my mood.
Favorite movies:
Fear and Loathing in Las Vegas, Queen of the Damned, Fight Club, Thirteen Ghosts, House on Haunted Hill
Favorite hobbies:
anime, cooking (I'm a beast in the kitchen), watching scary movies
Have you worked with Freya?
What customers say about Freya
“Freya was awesome! She was extremely helpful! Very polite and full of knowledge! ”
Mike S., April 18
“Freya was EXCELLENT to deal with. I gave her my requirements, and she gave me the PERFECT solution. Her product knowledge is OUTSTANDING. Great service - MUCH APPRECIATED!! Highly recommend.”
John D S., April 14
“Freya answered all my questions and was very polite. Thank you for making this a painless experience!”
Isaac M., March 20
“Freya was a huge help in getting everything I needed for an easy install on a new head unit! Also worked with me in deciding which head unit would check all the boxes in the features I was looking for including the price. Thanks a million Freya!”
Gex W., February 21
“Thank you so much Freya. I really appreciate your time you spent the other day staying to discuss my issues even though it was after hours and you were not rushing me. THAT is what I call good customer service. You sound like you know a lot about the products your sell there at Crutchfield. I would HIGHLY recommend FREYA to anyone needing assistance in their electronics needs. Thank you so much Freya.”
Angelo C., February 21
“I will start off by saying I am a complete noob when it comes to audio stuff. Freya was very patient and helpful and worked with me to easily select the perfect setup for my home. She made things simple and that is very much appreciated. Would absolutely recommend her and buy from again.”
Chris G., February 20
“Freya helped confirm the full functionality that would remain in my vehicle if I were to upgrade. I asked questions relentlessly and she was happy to answer all of them. I'm excited for my new setup to arrive, and our conversation helped me seal the deal on purchasing with confidence. Also, it was nice that after I put in all my info, she was easily able to see what I was considering, if I had all needed items in my cart, available rewards points I could use, and kick off the purchase. This is the personal touch so many companies are missing these days. Freya is wonderful! Thank you!!!! ”
Franklyn R., January 21
“Freya is great. I luv dealing with Crutchfield but she is a very good, knowledgeable, great all-around asset for u. I got off the phone happier then when I started. Troy ”
Troy M H., January 9
“Freya's the best. She is so very, very knowledgeable, familiar and honest about the products of Crutchfield and I just can't tell you how so incredibly helpful she was. So glad Freya was the one who answered my call. Thank you dear Lord Jesus for kind and considerate individuals like Freya, people like her make this world a better place to live. ”
Steve M., December 30
“Started a chat to ask about a certain product and Freya helped me. She answered my questions and helped me process my order and saved me money. I would work with her anytime. She's real friendly and helpful. 5 out of 5.”
Curtis E., November 18
“Freya was super helpful in determining what adapters I would need to get my new speakers installed to my vehicle. When I couldn't find the correct adapter plate she was able to suggest something else to make them work for my vehicle. General knowledge about the products available was a huge help that I don't know I would be able to find somewhere else. Very excited to get everything set up and working together with her in the future!”
Joe P., November 12
“Honestly, everyone I have ever dealt with at Crutchfield is 10++!! Freya is the latest. Great experience! Honest, credible answers to my questions! ”
Blair H., November 8
“WOW - Freya really knows car audio. I was delighted by Freya's expertise and Crutchfield's customer service. Thank you! ”
Tom R., October 8
“Freya was very knowledgeable and professional. I was looking to just improve my stock audio system, and she steered me into quality components that didn't break the bank. I would work with Freya again. ”
Russ H., August 19
“Awesome help, very professional and on point. Very knowledgeable and respectful.”
Azareel S., July 3
“Freya was very helpful in exploring options for me on the head unit and installation requirements for a 2012 Chrysler 200. I feel at ease with the components and look forward to when I receive and can install. She was a great advisor that eased my concerns. ”
Jim M., April 14
“I called customer support after installing some budget oriented Kicker 5-1/4 door speakers because I felt the audio quality wasn't what it could be, seems too high pitch. Even after EQ adjustments. Freya gave the right term, "too bright." Exactly what I was experiencing. I told her I was okay with doubling my budget. She gave me two recommendations, and said she personally enjoyed the cheaper of the two. The Pioneer TS-A1301C speakers she recommended sound incredible. I'm actually quite surprised how much better the audio quality is between these and the Kickers I originally purchased. I'd trust her recommendation anytime. ”
Gavin S., March 26
“Freya was a pleasure to chat with. I was trying to decide on a particular item compared to its competitors, and she was very helpful and super knowledgeable about the specific products in question. So nice in these times to be able to chat with someone who actually knows what they are talking about! Thanks Freya! ”
Steve B., March 15
“I just got off the phone with Freya, talk about knowledgeable! She was absolutely amazing! She had answers to all my questions, and even answered questions I didn't even know I had. She was so fast in putting together a stereo and backup camera package with all the wiring I would need it was like she was in my head. When you deal with a company, you expect each of its representatives to know at least a little bit about the products they provide, Freya seemingly knew everything. It's like she's an encyclopedia of car audio. What great asset she is to Crutchfield!”
Tom R., March 12
“Freya was one of the best people I've spoken with at Crutchfield. She helped me get setup with a full set of speakers for one of my cars. She made it easy to get everything picked out and accessories to get it all installed. I would be happy to work with her on any audio needs in the future!!”
Christopher W., March 4
“Freya is a great asset for CRUTCHFIELD. She's very helpful smart and very knowledgeable in her field. I will definitely be recommending her to anyone who wants a sound system and any other kind of audio system. Thank you so very much Freya. ”
Daniel R., February 19
“Freya was very helpful understanding with my problem. Solved it a lot better than I could imagine. I really appreciate her time and patience and understanding with me. You got a very good employee there, don't lose her.”
Harold B., February 8
“Freya was awesome. Knowledgeable, friendly, efficient. ”
Bruce H., January 9
“Freya is awesome. She was patient with me while I asked tons of questions on car audio, dash cams and waited for me while I got dimensions for my enclosure. Even gave me solid advice on amp, and speaker selection based on what I currently have! Awesome person and very genuine. Can't wait to order my items and see how they sound with her suggestions and advice. Thanks again!”
Charles J., October 22
“"Freya was very knowledgeable and patient, and she was focused on finding the right solution for me, she had a great personality and great customer service and was very professional about everything.”
Vasco M., July 29
“I was confused about my system upgrade. She helped me sort out things. Very happy to be in business with Crutchfield. Thanks a lot”
Abdalla Al A., July 3
“Freya was very knowledgeable and patient, and she was focused on finding the right solution for me, not trying to sell me something I didn't want.”
Lewis S., June 19
“Freya did a great job, went through everything with me and suggested Carplay receivers per my requirements. She was also patient while I spent a lot of time comparing options. She offered great advice and I am happy with my purchase so far.”
Joseph M., June 17
“Freya helped me in my decision on which head unit to go with in my vehicle and was very helpful with all my questions! Thank you!”
Matt K., June 12
“She was great!!!”
Marc L., May 17
“Thank you so much Freya for the great assistance and customer service experience! Thank you for looking out for me since I was on a budget! Now I have more money to bling, bling, bling!?? Stay safe my new friend!”
Maria S-J, April 29
“Freya is amazing! So helpful to someone who isn't that savvy with stereo equipment. She guided me through an incredible journey of discovery!”
Jason S., December 23
“She helped me build a sound system for my car, tweeters, door speakers amps and sub and did an amazing job, I ordered everything tonight and I'm excited to get everything in my car. Very helpful and knowledgeable. ”
Garrett S., November 18
“I had some questions on upgrading the factory speakers in my new truck. Freya was able to answer them and really knows what she is talking about. It was a pleasure. This is why I have always purchased audio/video gear from Crutchfield. ”
David L., November 10
“She is awesome. Helped me with my purchase!!!”
Erin D., October 10
“Very understanding and patient with me. Would highly recommend for anyone that needs some help.”
Gavin C., August 13
“Amazing help and very knowledgeable. Would 1000% recommend.”
Adam A., July 8
“Outstanding job taking care of my issue. Will have you solve my problems every time.”
Rich B., June 2
“Just had a simple question about a radio interface and Freya was super helpful and to the point.”
Weston C., March 17
“Very professional and pleasant to speak with. Very knowledgeable of the products. Loved working with her.”
Anthony D., March 17
“I chatted with Freya trying to find the best option for a radio/backup camera system for my daughter's car. Freya was very helpful, super knowledgeable, and answered every question I had. I have purchased from Crutchfield before, but this was my first time using the chat option for support. I was pleasantly surprised with the service I received from Freya.”
John F., February 24
“A few days ago I called to find out if an HDMI audio extractor or anything else they had would allow me to control volume with the original tv remote if I connected to a set of powered speakers. I had read conflicting threads and posts. Freya put me on hold, went to her colleagues and eventually came back with the answer of no. It saved me from ordering something and sending it back. She also asked if anyone knew of a competitor's solution. So, thank you for answering the phone and thank you for a definitive, accurate answer. I really appreciate her willingness to help!”
James W., February 14
“Awesome attitude and great knowledge.”
Jose O., February 10
“Very pleasant and friendly. Knowledgeable and very helpful!”
Kevin H., January 8
“Awesome person and on-point; highly recommend talking to her.”
Brandon W., December 5
“What a great rep., exceptionally knowledgeable. I sincerely hope that all your employees are as competent, caring and courteous as Freya. I've been in business and the hardest asset to maintain is people. To have someone who actually likes what they do and convey that over the phone without effort is a joy. I'm so glad I chose Crutchfield for my purchase. Though I had a problem with the order, I got to talk to Freya to remedy the situation and let me tell you, my apprehension was overturned in a matter of seconds. Right person, right job, at the right time, to make a bad situation right. Kinda restores a little hope that corporate America can still get things right from time to time. ”
Roland W., August 27
“Freya helped me pair a sub with an amp I already own. She was quick, professional, and knowledgeable on the phone. Thanks Freya!”
Matthew H., May 7
Have you worked with Freya?