Legendary Service. Since 1974.SM
Ivy
More about Ivy
Music lover since birth. Keeping it old school with vinyl. Pandora when I'm out and about.
Advisor since 2019|Located in Charlottesville, VA
Specialties:
- Car audio & video
- Headphones & DACs
- Marine
Tech I'm excited about:
Home audio, wireless headphones, Bluetooth speakers, and smart home.
Instruments I play:
Whatever you need me to play so I can join the band.
Favorite movies:
Interview with a Vampire, Pulp Fiction, Tropic Thunder, Time Bandits.
Favorite hobbies:
Going to concerts. Live music is my jam!
Have you worked with Ivy?
What customers say about Ivy
“I just placed an order with Ivy and she was great to work with. She found my previous purchases and ask how they worked out and took an interest in me and my current set up. I'll definitely work with her again. Thanks so much Ivy. Great experience!!!!! ”
Jerome F., December 17
“Extremely professional and helpful, above and beyond, knowledgeable. Thank you Ms.Ivy.”
Paul S., December 10
“Hello there. Ivy was extremely courteous and helpful. She helped me place a complex order merging rewards from my old account to my new account. She even helped me apply a gift card from my employer for Veterans Day. Thank you so much, Ivy! Donald S.”
Donald S., November 12
“Ivy did an awesome job assisting me with a cable modem. She answered all my questions and even did some research on some of the different models. She should be the spokesperson for how to be a customer service rep. Every time I have called Crutchfield for help you guys have been at least five stars. With my last interaction I would rate you guys a 10 out of 5 stars. Awesome job. Troy”
Troy B., October 1
“Ivy, as the song goes was a "smooth operator." Easy to work with and answered all my concerns and questions professionally. Love that she spins vinyl!! ”
Barry N., September 15
“Beautiful Spirit. Helped me choose the perfect radio for my car.”
Alphonso S., June 10
“Ivy was very knowledgeable, friendly and professional! If a company is smart enough to hire someone like her, they're the one I want to do business with.”
Robert M., November 13
“Ivy is amazing! Answered all my questions thoroughly and promptly. HIGHLY RECOMMEND. ”
Austin W., May 4
“Ivy helped me narrow down what I wanted given my specific truck and my needs, she was able to recommend a backup camera and walked me through everything I was getting and made sure I did got everything that was needed to install. Very helpful!”
Ryan H., May 2
“Ivy was amazing! She was super understanding and exceeded my expectations with my requests!”
Conner R., April 25
“Ivy was knowledgeable, friendly and most importantly, honest! She helped me find the perfect amplifier to fit my needs and budget. Thank you for excellent customer service! Thank you Crutchfield for having exceptional employees!”
Tim K., March 28
“Ivy was super helpful in putting together a nice low power sub kit. Great asset to Crutchfield.”
Andy R., March 7
“Ivy did great! thank you.”
Rene M. P., November 2
“Courteous, respectful, personable, amazing to work with. You're a true treasure. Thank you.”
Robert P., March 9
“Wonderful customer service and very knowledgeable ”
Greg L., March 7
“Give her a raise!”
Mike P., February 21
“Ivy is awesome, she's helping me put my component package together. A true asset to your great team!”
Paul C. Jr, November 12
“Ivy is amazing. She is informed, thorough, and patient. She answered all of my questions, came up with everything I needed, and even had some suggestions. Probably the best phone rep I've ever worked with for ANY company. ”
Mickey H., September 15
“Ivy was extremely helpful, knowledgeable, and very polite. It was an excellent process all the way to check out. Thank you very much Ivy”
Steven C., July 8
“She was great! Gave me recommendations and answered my questions! Thank you again.”
Daniel L., June 23
“Ivy spent the better part of an hour patiently answering all my questions about placement for 5.1.2 speakers in a small basement with structural limitations (and additional issues presented by my TV stand's design). She looked through the links and photos I sent her to understand my issues/concerns and made me feel much more confident about my research and decision-making as I prepare for a major AV purchase. Thanks to Ivy's expertise, I'm feeling assured that I'm making the right call for my basement and my budget.”
Samit S., June 11
“Absolutely wonderful, takes the time to explore and explain all the different things to help make my purchase - she's awesome.”
Richard C., May 12
“Always fantastic fast service from Crutchfield. A special thanks to Ivy for all your help. Super friendly and knowledgeable. Great advisor to work with. ”
Phil H., May 6
“Ivy was great with getting what I needed for my exchange and made sure the whole process was super smooth. Definitely recommend!”
Samminder S., December 5
“Ivy was very patient and knowledgeable. She helped me make the right choice of choosing the right stereo for my T-bird. ”
Jean-Claude L., November 14
“Ivy was very patient and helpful.”
Tewo S., October 11
“Ivy was very helpful and very patient with me. Extremely knowledgeable on what my needs where regarding what I purchased. "YOU GO GIRL"!”
Anthony M., September 1
“Couldn't decide on an in-ceiling location for an unusual kitchen, and Ivy was there to rescue. Super helpful! Super knowledgable. Super patient and nice! She's great!!”
Jason S., July 30
“Ivy was extremely helpful and offered exceptional customer service!! ”
Marc D., July 10
“She is awesome, knowing what parts I needed. Very intelligent and helped me out so much.”
Chris F. , June 25
“What a pleasant soul! She was very upbeat, kind and extremely helpful. Thank you Ivy. Cheers!”
Nick F., June 1
“Super helpful on all the questions I had and even e-mailed me diagrams on how the wiring should look.”
Kyle C., December 14
“Ivy answered my questions regarding the Kenwood speakers I was considering for my Jeep Grand Cherokee. Based on her input, I chose the speakers that she recommended for the front and rear doors. She was very helpful!”
David O., June 15
“Ivy proved to be very knowledgeable about the stereo product line for my 2008 Nissan Sentra. She was very courteous and professional throughout. She guided me gently through a sales path that was a win-win for both of us. I highly recommend her service to any future or repeat customers!”
Phil P., June 5
“Dear Ivy, Thank you for your help concerning a stereo for my RV. You were pleasant to talk to about Crutchfield products. Keep healthy and safe.”
Mark C, June 4
“Ivy helped me pick out a router for Fios... Was very pleasant to work with and saved me some money...thanks Ivy!!!”
Donald P., May 30
“I really wanted to get some new speakers for my truck but I couldn't figure out what I want she was very helpful in finding the speakers that work best for my truck.”
William H., May 4
“Ivy is very knowledgeable and friendly ”
Joseph S., April 24
Have you worked with Ivy?