Jake
More about Jake
The road and a radio is the best kind of escape.
Specialties:
- Car audio & video
Tech I'm excited about:
Anything SpaceX is working on. How cool are self landing rockets?
Favorite movies:
Princess Bride, Blade Runner, Die Hard...but ONLY at Christmas.
Favorite TV shows:
Words can't express how excited I am for the Wheel of Time show. Mandalorian was pretty dope too.
Favorite hobbies:
I pretend to be a woodworker in my spare time, I even still have all my fingers!
Have you worked with Jake?
What customers say about Jake
“Good customer service, very educated when it comes to his job. Thank you Jake.”
James G., April 18
“Jake was helpful, professional, friendly, and knowledgeable. He helped me return some car speakers I ordered wrong, and get some proper ones picked out. He made the whole experience pleasant and seamless. ”
Jake K., February 25
“I called Crutchfield for information about a Cambridge Audio streamer. I was transferred to Jake. Jake was very professional and provided good customer service. His knowledge of complex audio equipment was top-notch. He helped me solve my problem and answered my questions. Jake was way more helpful in addressing my concern with my Cambridge Audio component than were the Cambridge Audio support staff. I give Jake a rating of five stars out of five!”
Mark C., August 15
“Solid guy, help me out with my 2021 Road Glide front speakers. Thanks Jake.”
Kenny H., June 27
“A+ 5 stars 10. Just bought the KEF LS50 Wireless II speakers from Jake after excellent discussion and advice from him. He's the best: smart, knowledgeable, good listening and then quick to the best options and buy decision.”
Joseph W C., March 30
“Jake quickly and thoroughly answered my headphone questions. He understood my tight budget and zeroed in on the best option for me. ”
Brent B., December 2
“Really helpful, any question I asked was he was able to answer and if he didn't know, search for it. Was able to get me started; went above and beyond.”
Kerris T., September 8
“Jake is incredibly helpful and knows his stuff. I called for information and got everything I needed and more. I recommend Jake if you have any trouble. ”
Alec H., May 24
“Excellent CS, we came up with a good plan.”
Ron M., May 18
“Jake is a funny dude, and he knows his stuff!”
Travis L., May 3
“Jake was extremely knowledgeable, helpful and quick. Thank you so much, 5-star customer service! ”
Nate M., March 4
“He provided simply the absolute best customer service I have received in my ENTIRE LIFE!! He helped me with my questions with wiring concerns and even helped me to find their ready-made wiring which is even better less complicated and time to spend! He even helped me out with my subwoofers giving me a warning about going past its safety with the amp I plan on installing it with and suggested even better subwoofers that would work if I'm to continue my plans! This man absolutely deserves a raise for how helpful he was and friendly he is suggesting better ways to route wiring even! I give my humble thanks to Jake!”
Joshua D., February 25
“Very helpful with technical and practical advice on replacing an old cartridge on an old turntable. ”
Kevin C., July 3
“Helped me find the right stuff needed for the subs I'm ordering. He was quick with it, even stayed in my budget range, and cracked a few good jokes. I would defiantly contact Jake again. ”
Ashton D., March 27
“He helped me in a very short time make some decisions on a future purchase. Offered honest opinions and was very personable. Took the time to look at my existing equipment specs to get me into a reasonably-priced option for my car audio system. I will definitely reach out to him again.”
Anthony S., February 23
“Been racking my brain for a week or so now trying to figure out which harnesses/adapters/etc. that I needed to replace the stereo system in my truck. Jake walked me through everything, and even added what I needed to the "cart" for me, saving me time and aggravation. Thanks Jake.”
Scott R., October 13
“Jake was amazing. He made me comfortable purchasing from Crutchfield and made me comfortable in my decision on the products. Thanks sir!”
Aaron V., October 10
“Jake is knowledgeable, deeply personable and clear in his communications. Grateful to have made contact with him this morning. Helped me to understand my project and next steps so that I can begin finally! Another great Crutchfield employee! ”
Cody R., August 14
“Jake was extremely helpful and responsive. Answered every one of my questions.”
Derrick C., May 19
“Jake was very knowledgeable, helpful & friendly. He's definitely an asset to your team! Thanx!”
Theron M., December 24
“Jake was awesome helping me out with understanding some of the specifics when buying a new car stereo. He seemed honest and very knowledgeable about the products I was asking about. It is refreshing not to be passed off to a robot, and I am much more inclined to buy from Crutchfield after this experience.”
Mycah M., October 23
“Very helpful and patient. Did a great job for me.”
Derek B., September 9
“Jake was friendly and incredibly helpful. He gave me good technical advice and direction and also responded with opinion when I asked for it. Chat was very easy to get the information I wanted and makes it much more likely for me to buy from Crutchfield.”
Greg G., April 16
“Jake was well knowledged and great to talk with. He was prompt to return calls and I will work with him again no question. I would strongly recommend him to others ”
Greg R., February 27
“Jake was fantastic, I wish every tech was like this guy. He was helpful beyond the norm, and that's what it's all about. ”
LC Jr, February 26
“Jake was awesome on some last minute Christmas Eve questions about an install. 5 stars brother!”
Josh H., December 24
“So nice. Helped me pick out a good backup camera close to my price and gave me suggestions on things I may need to install. Very cordial and very helpful!”
Jessica R., December 6
“I was having ordering issues and Jake helped me through them and made it all happen. Thanks Jake, you're the best!”
Gary M., December 3
“Jake was polite, professional, knowledgeable, and a delight to work with. I wanted to make sure his customer service was recognized as it is hard to come by in today's society. Thank you again Jake. ”
Ben B., October 25
“I Had a bunch of questions about subs and amps that I wasn't sure of. Jake answered all my questions thoroughly and very professionally. He even helped me checkout. Very down to earth and friendly. ”
Hunter P., October 25
Have you worked with Jake?