“I just want to extend my appreciation of the top-notch A++ service I received from Jorge. I have been in automotive repair and sales my entire life and have won too many to count awards for my customer service and I know quality service when I get it! Jorge is top notch didn't over sell sold me exactly where I was looking to be...qualified me perfectly! I have been dealing with Crutchfield since the 80s! Still have Crutchfield Summer 1987 your 14th year in business as stated on issue back cover! My 36 yo son is also a customer. Wouldn't go anywhere else! Thank you Jorge and Crutchfield. ”

Joe P., March 3

“Jorge was a huge help making sure that I had everything I needed.”

Jeff L., August 2

“I had problem with my order payment, Jorge helped me to solve my problem flawlessly with a 100% positive altitude. I accidentally exited the chat a few times and Jorge kept patiently helping, it was just wonderful. Also many thanks to Susan and Maggie helped transfer me to Jorge every time I re-connected on chat, it was really pleasant to talk to them too. Amazing team!”

Cyrus C., May 4

“My experience this evening with the Crutchfield team - which began with Treva on chat, then Susan in customer service, and finally with Jorge - was WONDERFUL! I cannot believe how helpful each one of them was. I usually dread having to call any customer service line, especially when I have a rather complicated question. This team handled ALL of my questions deftly, efficiently, with minute attention to detail, and care. I specifically approached Crutchfield because of the quality of their team, as what I was buying is available many other places - and I was again delighted to do business here. I will always choose Crutchfield, even in cases where the product might be less expensive elsewhere (which was not the case this time, but has in the past). I cannot recommend Crutchfield higher, nor can I say better things about a customer service experience than I had this evening with this team. THANK YOU!!!”

Nicki A., November 26