“Certainly one of the most pleasant customer service reps I've dealt with in years. He did not rush me through anything and was very approachable. He helped guide me through every question promptly, directly, and without the usual "sell you more than you need" that you tend to find with most people in this line of work. He helped guide me through a few options I was toying with and even helped set up a cart. Anyone who has the pleasure of dealing with this rep will certainly be beyond impressed. If all reps in this company were as down to earth, honest, and straight shooting as Tom.. there would be no other companies in business. Agents like Tom will always drive business, make sales, and retain customer loyalty. Crutchfield is lucky to have such a rep and due to his due diligence, has earned a new customer. ”

Garry T., February 28

“Tom was great at helping me buy a turntable. He didn't rush me at all, but I did buy the turntable he suggested. I'm excited to try it out when it arrives.”

Jacquelynn U., January 5

“Tom is one of your best employees! Great help on resolving payment issue. Thanks Tom!!! ”

Larry D., December 18

“Tom was a great help! Very knowledgeable and easy to talk to. ”

Jeff N., November 23

“Excellent advise and service.”

enrico belenchia, June 13

“Very helpful in finding a rare replacement speaker for my classic car. Was interested in helping me find what is right for my vehicle instead of just trying to sell me a product. Excellent. ”

Austin, May 22

“Was very responsive. Called the next day even though I had found my answer and was past the issue. I mean how can someone who likes the Dark Tower books be bad? Well, unless he agrees with the travesty that the upcoming movie will be but I digress.”

Frank, May 8

“I have a 2007 Tundra with all the factory speakers still. I was really torn what to get that would match the aftermarket radio, amp and subs I've already had. Tom was really helpful with recommending dash tweeters and door speakers that would compliment the existing upgrades. Can't wait to get them installed and see how great it sounds. Thanks Tom!”

Edwin, April 23

“Tom was very informative and helped me find the perfect products for my 2005 Nissan Sentra. I'll finally be riding in style now!”

Angie, April 10