Chat
Contact us
Close contact box
Connect ID #
311 864 128 4
Connect ID #
311 864 128 4
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Thank you. We will be calling you .
We're sorry. We have encountered a problem.

BOSS Audio BE920WCPA Digital multimedia receiver (does not play discs)

Item # 104BE920WP

Wireless Apple CarPlay and Android Auto compatibility means you don't even need to think about plugging in your phone.

Find what Fits your vehicle

Remove

Checking fit...

Wireless Apple CarPlay and Android Auto compatibility means you don't even need to think about plugging in your phone.

33 questions - 33 answers

Item # 104BE920WP

In stock

Deeply discounted installation gear

$299.99 Sale: -$70.00 off
$229.99

About the BOSS Audio BE920WCPA

Alexander H.

Feature-packed Boss

The BOSS Audio BE920WCPA digital multimedia receiver packs a whole lot of awesome features into an affordable package, including a 7” capacitive touchscreen and the best iPhone and Android control available in the car. Wireless Apple CarPlay and wireless Android Auto compatibility mean you don't even need to think about plugging in your phone when you hop behind the wheel, and if you use Siri or Google Assistant regularly, you'll find that this hands-free control translates perfectly to the car. Built-in Bluetooth® also makes wireless music streaming and hands-free calls easy.

Feature-packed Boss

The BOSS Audio BE920WCPA digital multimedia receiver packs a whole lot of awesome features into an affordable package, including a 7” capacitive touchscreen and the best iPhone and Android control available in the car. Wireless Apple CarPlay and wireless Android Auto compatibility mean you don't even need to think about plugging in your phone when you hop behind the wheel, and if you use Siri or Google Assistant regularly, you'll find that this hands-free control translates perfectly to the car. Built-in Bluetooth® also makes wireless music streaming and hands-free calls easy.

Smartphone functionality, without wires

Without exceptional smartphone integration, a new car stereo just isn't as exciting or useful. Thankfully, Boss includes the very best in the BE920WCPA, with onboard Android Auto and Apple CarPlay that you can access with a wireless connection.

Android Auto (wired and wireless): Android Auto integrates the Android platform into your driving experience in a non-distracting way. You'll have voice-control access to Google Maps, weather, music, your phone, and text messages, plus easy access to many of your favorite apps. Get more info at www.android.com/auto.

Apple CarPlay (wired and wireless): CarPlay integrates your iPhone® into the driving experience, putting iPhone content at the driver's voice command with minimal distraction. That means easy access to your music library, your phone, messages, navigation, and many third-party streaming music apps, too. Learn more at www.apple.com/ios/carplay.

Plus, Bluetooth

Bluetooth enables wireless streaming for stored music, Internet radio stations, podcasts, and audiobooks. This receiver also lets you take and make calls while keeping your hands on the wheel — an awesome safety feature when you're making your daily commute.

System-building tools

This receiver makes a supreme car command center, with a 7" touchscreen display that delivers system control and displays media info. The BE920WCPA's rear USB port lets you connect a smartphone, or you can access your digital music library loaded onto a flash drive. Plus, you'll get inputs for two cameras and five ultra-clean preamp outputs for amplifiers powering your speakers and subs.

Bluetooth note: Use of this receiver's Bluetooth features will depend upon your phone's Bluetooth capabilities. Learn more in our article explaining Bluetooth profiles.

You'll need a wired connection to your parking brake to access settings and other features on this receiver. Your parking brake must be connected and set in order to view video on its screen.

READ LESS

Product highlights:

General Features:
  • digital multimedia receiver with AM/FM tuner (does not play CDs)
  • 7" capacitive touchscreen
  • fits double-DIN dash openings
Smartphone Features:
  • wired and wireless Apple CarPlay and Android Auto
  • voice control with Apple or Android phones
  • built-in Bluetooth for hands-free calling and audio streaming
Audio/Video Features:
  • plays MP3, WAV, WMA, FLAC 24-bit high res audio files
  • EQ and preset curves
Expandability:
  • inputs: rear USB port (USB extension cable not included), front SD input; rear A/V input, front- and rear-view camera inputs
  • outputs: 5-channel preamp outputs (4-volt front/rear/mono subwoofer)
Other Information:
  • wired connection to parking brake required to access settings and other features on this receiver (the brake must be connected and set for video display)
  • built-in internal amp (20 watts RMS/85 peak x 4 channels)
  • compatible with most factory steering wheel audio controls (adapter required)
  • warranty: 5 years (3 years Canada)
  • MFR # BE920WCPA

What's in the box:

  • Digital media receiver (15A fuse)
  • Trim-ring (pre-installed)
  • Wiring harness
  • WiFi antenna (pre-installed)
  • GPS antenna (attached 59" cable terminated by SMB connector)
  • Microphone w/ integrated bracket (attached 9.5' cable terminated by a stereo 3.5mm connector)
  • 2 Side-brackets
  • 8 ISO-screws
  • Two-sided tape
  • User's Manual
  • Warranty/Registration Card

Customer reviews for BOSS Audio BE920WCPA

Loading reviews...

Average review:

4.0 out of 5 stars
131 reviews

Thanks for submitting your review

Filter by rating

Customer photos

Customer provided image, click to load a larger version.
Customer provided image, click to load a larger version.

Sort reviews

Sort by:
Items per page:
View page:

Verified customer (What's this?)
Verified employee review (What's this?)

Reviewed on Samsung.com

This review was collected as part of a promotion

Pros:

Cons:

Crutchfield response
Customer provided image, click to load a larger version.
<< >>

More details on the BOSS Audio BE920WCPA

Stacey B.

Features & specs

Expandability
AUX Input RCA (rear)
Audio/video Input RCA (rear)
USB Input Rear (2)
USB Port Power 1.5A
Backup Camera Input Yes
Second Camera Input Yes
CarPlay Wireless
Android Auto Wireless
Siri Control CarPlay only
Alexa Voice Control N
Android Control Yes
Memory Card Slot USB, microSD
Bluetooth Compatible Built-in
Satellite Radio Ready No
HD Radio No
Navigation Optional
iPod Compatibility
Full size No
Nano No
Touch No
iPhone 5 and newer
General
RMS Power (CTA-2006) N/A
RMS Power (Manufacturer) 20 watts
Peak Output 85 watts
RMS Power Bandwidth 1kHz
Preamp Outputs 6-channel
Sub Preamp Outputs Yes
Switchable Rear Preamp Outputs No
Video Screen Yes
Navigation App Compatible (iOS) Apple, Google, Waze
Navigation App Compatible (Android) Google, Waze
Preamp Voltage 4 volts
Screen Size 7
Screen Type Swipeable (Capacitive)
Display Color
Key Button Color Blue
EQ Bands 10
Wireless Remote No
Steering Wheel Control Compatible Adapter required
Parts Warranty 5 Yr (US), 3 Yr (CA)
Labor Warranty 5 Yr (US), 3 Yr (CA)
Tuner
FM Sensitivity ---
European Tuning Yes
Seek/Scan Seek
Radio Data System No
File Playback
Music File Playback MP3, WMA, FLAC, WAV
High-res Playback N
The BOSS Audio BE920WCPA replaces these items:

Product Research

Android Auto & Apple CarPlay
Built-in Bluetooth
USB/microSD/AV Connectivity
Audio & Tuner Section
Display, Control, & Camera Features

Android Auto & Apple CarPlay

Built-In WiFi: The Boss Elite BE920WCPA features built-in WiFi and comes with a pre-installed WiFi antenna for wireless connectivity specifically designed to support a cable free connection between your Apple iPhone or Android smartphone and the receiver. By supporting Apple CarPlay and Android Auto via a wireless connection, you no longer need to worry about taking your smartphone out of your bag or your pocket before you get into your car.

  • GPS Antenna: The included GPS antenna must be installed for wireless Android Auto and Apple CarPlay to function. The GPS antenna can be mounted inside the front of vehicle on the dash or pillar.
  • Cellular & Data Plan Requirements: Access to CarPlay and Android Auto apps will depend on the availability of a cellular and/or WiFi network for purposes of allowing your iPhone or Android smartphone to connect to the Internet. Your compatible Apple or Android device will need an active Data Plan account with connection to the Internet via 3G, EDGE, LTE (4G), or WiFi.

Wireless Android Auto: The Boss Elite BE920WCPA receiver supports Android Auto with select Android smartphones using a wireless or wired connection. A Google or Samsung smartphone with Android OS 10.0+ or any smartphone with Android OS 11.0+ and 5GHz WiFi can utilize Android Auto Wireless with the Boss receiver using the latest version of the Android Auto app, plus a WiFi and Bluetooth connection. Android smartphones running Oreo 8.0 or higher can also be hardwired to the Boss receiver via USB and Bluetooth. Android Auto extends the Android platform into your car in a way that's purpose-built for driving and automatically brings you useful information and organizes it into a simple on-screen user interface. It's designed to minimize distraction so you can stay focused on the road ahead. Features of Android Auto include -

  • Google Assistant: The Boss receiver enhances your Android Auto experience even more by incorporating Google Assistant using the head unit's external microphone and your car speakers for voice command and text-to-speech, which makes using Android Auto and all of its integrated applications fast, easy, and safe. You will need to press the "mic" button or say "OK Google" to activate the Google Assistant. Use the Google Assistant to make a call, send a message, reply to a message, get driving directions, or listen to music.
  • Google & Waze Maps: Use Google Maps to get where you're going with on-screen maps, voice-guided navigation, live traffic information, lane guidance, and more. Select your destination by using the head unit's touchscreen or just say where you want to go through the unit's external mic and Google Speech Technology. You can even listen to music from your Android Auto device or other connected source device while using Google Maps. If you prefer, you can switch over to a simpler version of the community-based Waze navigation app (version 4.27 or higher).
  • Phone & SMS: With Android Auto you get access to your contacts and messages through the Boss receiver while keeping your eyes on the road. Use the unit's external mic and Google Speech Technology to make a phone call, or have your text-messages read aloud to you while you concentrate on the road ahead; you can even reply to texts via voice command.
  • Music: Access your Android smartphone's music library through the Boss receiver via YouTube Music. You'll be able to browse music like you do on your smartphone with song/artist information display and album art. Use the receiver's touchscreen to select songs or just say what song you want to listen to through the head unit's external mic and Google Speech Technology. You also get access to online music and radio stations from Amazon Music, Tidal, Pandora, Spotify, iHeart Radio, Slacker Radio, & Tune-In. Music apps include song and station browsing, plus song/artist information and album art or station logo. Click here for a list of all compatible app for Android Auto.

Notes:

  • The initial setup for Android Auto requires that your vehicle be stopped and in park or have the parking brake engaged.
  • If using a wired connection, make sure you plug in your Android smartphone to the BE920WCPA's rear-panel USB port labeled "Apple CarPlay/Android Auto" with a USB-IF certified cable (not compatible with the USB port labeled "USB/Charging"). Use a USB cable that is under 6' long and avoid using any extension cable.
  • Bluetooth hands-free phone and wireless music streaming cannot be used while Android Auto is being used with a connected Android smartphone.
  • You cannot have an Android Auto smartphone and Apple CarPlay iPhone plugged in at the same time.
  • Click here to learn more About Android Auto and to see what phones are compatible.

Wireless Apple CarPlay: Apple CarPlay is a smarter, safer way to use your iPhone 5 or newer in the car, while you stay focused on the road. Your iPhone can be connected to the Boss Elite BE920WCPA wirelessly via WiFi + Bluetooth or hardwired via USB. An iPhone 5 or newer (running iOS 9.0+) is required for a wireless connection, while an iPhone 5 or newer (running iOS 7.1+) is required for a hardwired connection. Apple CarPlay takes the things you want to do with your iPhone while driving and integrates them into the Boss Elite BE920WCPA. Apple CarPlay offers an incredibly intuitive way to make calls, view maps, listen to music, and access messages from your compatible iPhone through the Boss Elite BE920WCPA in-dash receiver. With Apple CarPlay, you can control these functions from the BE920WCPA receiver's 6.75" touchscreen or activate Siri for minimized distraction.

  • Maps: Through Apple CarPlay, the power and simplicity of Apple Maps comes to your dashboard; complete with turn-by-turn direction, traffic conditions, and estimated travel time. You can enter a new destination or choose a favorite or recent destination using the head unit's touchscreen or by simply asking Siri. CarPlay can also predict where you most likely want to go using addresses from your email, text messages, contacts, and calendars. If you have iOS 12.0 or newer on your iPhone with the latest version of Google Maps or Waze, you can choose to navigate via Google Maps or Waze instead of CarPlay. Google Maps and Waze do not support Siri voice control, but will have their own proprietary voice control function which has to be accessed through a touchscreen icon on the receiver.
  • Phone: With Apple CarPlay, you can use the BE920WCPA's interactive touchscreen or ask Siri to make calls, return calls, and check voicemail. To dial a phone number, simply tap the "Phone" icon and Siri will ask you who you want to call. Using the touchscreen you can manually enter a phone number from the on-screen keypad, scroll through contacts, or select from recent and miss calls. In addition, you get access to your voicemails via touchscreen and Siri. When a call comes in, simply tap the "Phone" icon to answer. You'll carry on your side of the conversation through the included external microphone, while the other party is heard through your vehicle's speakers.
  • Text Messages: Apple CarPlay also lets you enjoy a better and safer way of text messaging with friends and family when you're on the road, through the Boss receiver and Siri. Through your voice commands, Siri can send, read, and reply to your text messages so that you never have to glance at your phone while behind the wheel. When a new message comes in a banner will come across the screen and Siri will read back the message for you. Text messages cannot be read or typed from the head unit's touchscreen to prevent driver distraction.
  • Music Library: CarPlay lets you access your music in your iPhone's music library, plus Apple Music from the Boss Elite BE920WCPA. You can browse your music by Playlist, Artist, Song, etc.. just like you would on your iPhone from the BE920WCPA's touchscreen. You can also use Siri to find and play back your music. The BE920WCPA's touchscreen will display song/artist information, as well as album art in the background. Tap the Now Playing icon on the Boss receiver's capacitive touchscreen and see song, artist, album information with Album Art displaying in the background. From the Now Playing screen you also get basic playback function, like Play/Pause, Previous Next/Track, Fast Forward/Rewind, and Repeat/Shuffle.
  • Audio Apps & Podcasts: CarPlay also supports additional audio apps that you've downloaded to your iPhone for enjoying music, podcasts, sports, news, and audiobooks - including Pandora, Tidal, Spotify, iHeart Radio, TuneIn Radio, Slacker Radio, Vox, Stitcher, MLB.com At Bat, CBS Radio News, NPR One, OverCast, Audiobooks.com & Audible (subscriptions and fees may app). Control them from the head unit's touchscreen or Siri just like you would from your iPhone. Your iPhone's touchscreen remains unlocked during CarPlay connection, so you are able to access additional music apps and listen to them through the Boss receiver; however these apps offer no control or display information from the head unit's touchscreen.
  • Apple HomeKit Compatible: CarPlay now supports control of Apple HomeKit enabled devices (sold separately) through Siri. Using CarPlay in your vehicle, you can ask Siri to close or open your garage door, turn on or off home lighting, increase or decrease the temperature of your thermostat, as well as control select functions of other Apple HomeKit enabled devices and appliances. Click here for a list of compatible Apple HomeKit products.
Notes:
  • Apple CarPlay is compatible with iPhone 5 or newer running iOS 7.1 or newer.
  • If using a wired connection, make sure your plug in your iPhone 5 or newer to the BE9ACP's rear-panel USB port labeled "Apple CarPlay/Android Auto" with an Apple certified Lightning-to-USB cable (not compatible with the USB port labeled "USB/Charging"). Use a USB cable that is under 6' long and avoid using any extension cable.
  • Bluetooth hands-free phone and wireless music streaming cannot be used while Apple CarPlay is being used with a connected iPhone.
  • You cannot have an Android Auto smartphone and Apple CarPlay iPhone plugged in at the same time.

Smartphone Charging: The Boss Elite BE920WCPA will also charge (5V/1.5A) your Android Auto compatible Android smartphone or Apple CarPlay compatible iPhone while connected via USB with the vehicle's ignition switch set to the 'ACC' or 'On' position.

USB Cable Note: If you'll be using a wired USB connection, then use a cable that is under 6' long and avoid using any extension cables.

Built-in Bluetooth

Bluetooth 4.2+EDR: The Boss Elite BE920WCPA is equipped with built-in Bluetooth 4.2+EDR allowing you to make and receive phone calls wirelessly through the receiver; as well as stream music wirelessly from your smartphone to the head unit. In order to use Bluetooth wireless technology, your phone must also be Bluetooth compatible and be able to interpret certain profiles. This unit is compatible with the following Bluetooth Profiles:

  • Hands-Free Communication: HFP 1.6 (Hands Free Profile), PBAB 1.0 (Phone Book Access Profile).
  • Audio Streaming: A2DP 1.2 (Advanced Audio Distribution Profile), AVRCP 1.4 (Audio/Video Remote Control Profile).
Note: Due to the differences in Bluetooth technology, some Bluetooth enabled devices may be incompatible, function improperly, or may not support all features when used with the Boss receiver.

Secure Simple Pairing: With Secure Simple Pairing (SSP), you can easily pair a Bluetooth enabled phone to the Boss head unit without having to enter pin codes or go through complicated settings. You can pair up to 5 devices, but only 1 device can be connected and used at a time. When an already paired Bluetooth device is in close proximity to the receiver, the auto connection function automatically connects the unit.

Hands-Free Communication (External Mic): The Boss Elite BE920WCPA allows for wireless communication between the head unit and your Bluetooth enabled smartphone. Thanks to the latest Hands-Free Profile (HFP 1.6) with wideband speech capability, the BE920WCPA provides more natural sound quality and details during wireless calls. The receiver will display the caller's phone number and an audible ring tone will be heard through your vehicle's speaker during an incoming call. You can manually answer or end a call through the head unit's front-panel controls (or set the receiver to automatically answer the call). The BE920WCPA allows you to carry on the phone conversation using the included external microphone and your car audio speakers. Your music will mute automatically during a call. You can make a call using the Boss receiver's LCD touchscreen via its on-screen keypad, your phone's transferred phonebook, or a list of your most recent calls.

Wireless Audio Streaming: The Boss Elite BE920WCPA allows wireless play back of stored music and music apps from your Bluetooth enabled smartphone, tablet, or other device using a Bluetooth connection. You can control basic music playback functions, like Play/Pause & Previous/Next Track from the Boss head unit (advanced music browsing will still be done from your Bluetooth source device). The unit will also display song/artist information (no Album art).

Note: When an incoming call or outgoing call is in progress from your Bluetooth enabled mobile phone, audio streaming will be paused so you can take your call. Once the call is finished, your streaming music will resume.
USB/microSD/AV Connectivity

USB MSC Playback: The Boss Elite BE920WCPA is equipped with a rear-panel USB (type-A) port attached to the rear-chassis via a hardwired 39" pigtail (labeled "USB/Charging"). The USB port allows for connection of a USB mass storage class device; such as a USB thumbdrive (up to 64GB) formatted in FAT32. The unit supports playback of a variety of music, video, and photo files loaded onto a compatible USB msc device. You can search by folder or file, control playback functions (such as Play/Pause & Previous/Next Track), well as view song/artist information - including album art. USB portable devices that can be charged via USB will be charged when plugged into the receiver's USB port (5V/1.5A), and the vehicle's ignition switch is set to ACC or On.

Note: This USB port (labeled "USB/Charging") is not compatible with Apple iOS devices, Android devices, USB hubs, or card-readers.

microSD card Slot: The BE920WCPA features a front-panel microSD card slot for inserting a microSD memory card (up to 64GB) formatted in FAT32. The unit supports a variety of music, video, and photo files loaded onto a compatible microSD memory card. You can search by folder or file, control playback functions (such as Play/Pause & Previous/Next Track), well as view song/artist information - including album art.

Compatible Media Types: The Boss Elite BE920WCPA supports the following audio,video, and photo files loaded onto a USB MSC device or microSD memory card.

Media Type USB MSC or microSD card
Playable File Types Audio MP3, WMA, WAV, FLAC
Video AVI, MKV, WMV
Photo JPEG, PNG, BMP

AV Input: The Boss Elite BE920WCPA features a rear-panel AV input which consists of a composite video jack and stereo RCA jacks for connecting an external portable audio/video source.

Audio & Tuner Section

20W x 4Ch Amp: The Boss Elite BE920WCPA receiver is equipped with a 20 watt (RMS) x 4 channel amplifier.

6Ch/4V Pre-outs: The Boss Elite BE920WCPA features front, rear and subwoofer 4.0-volt pre-outs. The front and rear speaker pre-outs are balance and fade adjustable. The subwoofer pre-outs output are non-fading.

Note: The receiver's internal amplifier can be turned off to reduce noise when only using the head unit's pre-outs.

Sub Control w/ Low Pass Crossover: The head unit's subwoofer pre-out utilizes its own low pass crossover which can be set to 50Hz, 80Hz, 120Hz, or 160Hz. You can adjust the subwoofer output's level (-14 to +1) independently from the overall volume.

EQ: The receiver offers 6 EQ presets - User, HipHop, Pop, R&B, Rock, and Jazz. The User mode allows you to manually adjust the head unit's 10-band EQ (32, 63, 125, 250, 500, 1k,2k, 4k, 8k 16k Hz) from -6dB to +6dB.

Loudness: The Loudness feature enhances high & low frequencies at lower volume levels.

Source Level: You can independently adjust the source level (0-32) of the Radio, USB, Bluetooth, AV In, Android Auto, and CarPlay for smoother volume level transition between sources.

Default Volume: You can set the turn-on and default volume of the head unit's Main Source, Bluetooth Phone (Talk/Ring), Navigation Voice Prompts, and Voice Control Assistants (Siri/Google) from 0 to 50.

AM/FM Tuner: The Boss Elite head unit features a built-in AM/FM tuner with manual, seek, and preset (favorite) tuning. You can store up to 10 FM and 10 AM station presets (favorites). The tuner features selectable North America and European tuning.

Beep Tone: The in-dash receiver provides an audible beep to confirm operation. This function can be turned On or Off.

Display, Control, & Camera Features

7" Capacitive Touchscreen: The Boss Elite BE920WCPA receiver features a fixed 7" capacitive touchscreen LCD monitor. The screen has a resolution of 1024 x 600 (614,400 total pixels). The capacitive touchscreen provides a high contrast ratio, crystal clear display, and vivid text; as well as highly responsive touchscreen operation. Touchscreen operations include touch, swipe, and drag.

  • Wallpaper & Background: You can select between 3 pre-loaded wallpaper backgrounds. You cannot download a custom image.
  • Dimmer & Brightness Settings: You can manually adjust the LCD touchscreen monitor's brightness for day and nighttime viewing. You can also setup the unit to have the display dim when you turn your vehicle's lights on (the orange wire of the wiring harness must be connected to your vehicle's headlight circuit).
  • Date & Time Display: The receiver offers date (Month/Date/Year) and time (12 or 24 hour) display.

Push-Button Controls: In addition to its 7" capacitive touchscreen, there are four push-button controls along the left edge of the screen that operate Power On/Off, Volume Up, Volume Down, and Voice Recognition (for Android Auto and Apple CarPlay). The button illumination is blue and not user adjustable.

Parking Brake Interlock: For safety reasons, you cannot view a video source on the built-in touchscreen monitor as long as the vehicle is in motion. In order to display video, the light green wire (within harness) must be connected to the vehicle's parking brake light circuit, and the vehicle's parking brake must be engaged. While your vehicle is in motion (parking brake off), you can still view all of the head unit's menu screens/settings, source information, metadata, and album artwork; as well as the CarPlay and Android Auto.

Note: The parking brake wire must also be connected and the parking brake engaged for certain setup functions and menu options.

Optional Steering Wheel Control: The unit features a SWC (steering wheel control) input which lets you keep your vehicle's factory radio steering wheel remote controls when used with an optional Metra, Maestro, or PAC steering wheel control adapter (sold separately).

Dual Camera Inputs: The Boss Elite BE920WCPA features dual camera inputs that consist of composite video jacks. There is a rear view camera input and a front view camera input. Cameras sold separately (see Accessories Tab).

  • Rear View Camera: When an optional rear view camera is connected to this unit, the rear view image is displayed on the integrated 7" touchscreen monitor when your vehicle is placed in reverse gear (purple/white wire of harness must be connected to the vehicle's reverse gear circuit). Automatic video switching can be set to 0.1, 0.5, 1, or 2 seconds. The unit will also display on-screen guidelines to assist you when backing up.
  • Front View Camera: The BE920WCPA also features a second composite video camera input that can be used for connecting a front camera or dash cam (sold separately). The front view camera input is manually selected from the head unit's touchscreen (no auto switching).
Note: The camera feature is meant as a back-up aid only; never solely rely on the cameras when backing-up. In addition to using the cameras, always look around you to make sure everything is clear when manuevering your vehicle.

Loading accessories...

Customer Q&A

33 questions already asked

Q
My unit after 1 year started to freeze and the reset button rarely ever works any tips?
cooper  Mar 25, 2024
1 answer
A
Hey Cooper, thanks for the question and sorry you are having some issues with your unit. If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
red  Mar 25, 2024 (Staff)
Q
Does this product work with the OEM backup camera on 2013 Toyota Venza?
mogie  Mar 19, 2024
1 answer
A
The factory backup camera is supported by our installation packages in all trim levels of 2013 Venza when installing the Boss Audio BE920WCPA, Mo. Make sure to use our online Vehicle Guide in the link below when building your radio package, and we will list the interface kit options and the retained original features. If you have any questions choosing the right install package for you or placing your order, do not hesitate to call us at 1-800-324-9695 and a live Advisor would be happy to help! https://www.crutchfield.com/m_266150/Car-Stereos.html
bo  Mar 19, 2024 (Staff)
Q
How do you adjust the balance on this unit?
charlie  Feb 25, 2024
1 answer
A
Hey Charlie, it looks like you purchased the product from Crutchfield so feel free to contact our Tech Support team. They can walk you through the settings on the product. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website.
red  Mar 01, 2024 (Staff)
Q
How well does the wireless work? Is there a wired option also? If not can you charge your phone with the usb.
lukens  Feb 09, 2024
1 answer
A
The Boss Audio BE920WCPA provides both wireless and wired Carplay features, Lukens. You can connect totally wirelessly or charge your phone and use Carplay when connected with USB.
bo  Feb 10, 2024 (Staff)
Q
Is there a way you can screenshare or any way to watch you tube or Netflix ?
gallo  Feb 05, 2024
1 answer
A
Carplay and Android Auto (wired or wireless) features on the Boss Audio BE920WCPA are limited to Carplay and Android Auto supported apps, Gael. If compatible with your specific vehicle, consider the Pioneer DMH-W2770NEX wireless Carplay/Android Auto receiver in the link below. The DMH-W2770NEX has Pioneer's Weblink app feature allowing use of Youtube and other apps with your phone and the radio! Make sure to confirm fitment in your specific year, make, model, and trim vehicle with our online Vehicle Guide. https://www.crutchfield.com/p_130DMW2770/Pioneer-DMH-W2770NEX.html
bo  Feb 05, 2024 (Staff)
Q
I own a 2010 Acura TL base model and this radio fits my car, my question is with installing it will I be able to connect it to all of my factory speakers and my afternoon subwoofer I recently installed. If I canâ??t with just the kit what other amps would I need?
robbie  Jan 23, 2024
1 answer
A
Greetings Robert. Thank you for your questions. this vehicle is a bit more complicated than the average vehicle. You will lose some of the factory features. Satellite radio, the Aux input, the USB input the factory center channel speaker if equipped, and also the amplifier that runs the factory subwoofer will all be lost. Radio controls on your steering wheel can be retained with an extra interface we have available. The adapting harness we have for the TL would also need the installer to splice in the rear channel speaker wires to get those working again in the vehicle. lastly if you meant to say aftermarket subwoofer, that will need to have an amplifier installed as well.
hogan  Jan 23, 2024 (Staff)
Q
I own a 2010 Acura TL base model and this radio fits my car, my question is with installing it will I be able to connect it to all of my factory speakers and my afternoon subwoofer I recently installed. If I cant with just the kit what other amps would I need?
robbie  Jan 23, 2024
1 answer
A
When using the install packages with our online Vehicle Guide in the link below Robert, you can retain steering wheel audio control buttons with some hardwiring and the factory amp, but you cannot keep the factory subwoofer working. The Boss BE920WCPA does have preamp outputs for connection to a subwoofer amplifier. If you need to make sure you get the right amp and install accessories for your project, do not hesitate to give us a call at 1-800-324-9695 and a live Advisor would be happy to help place your order with everything you need for your custom setup! https://www.crutchfield.com/m_266150/Car-Stereos.html
bo  Jan 23, 2024 (Staff)
Q
Will this product work with OEM Camera for Subaru 2011 Outback that has camera display in rearview mirror?
james  Jan 21, 2024
1 answer
A
That is a great question, James. If installing the Boss Audio BE920WCPA in your 2011 Outback and using an iDatalink Maestro installation interface, the factory backup camera is retained. Make sure to enter your Subaru's details into our online Vehicle Guide in the link below, select the Boss BE920WCPA radio, and we will pair the right installation accessories and list all retained features. If you need any help choosing your install package or getting your order placed, do not hesitate to call us at 1-800-324-9695 and a live Advisor would be happy to help! https://www.crutchfield.com/m_266150/Car-Stereos.html
bo  Jan 22, 2024 (Staff)
Q
Does this head unit work with the oem backup camera?
ryan  Jan 10, 2024
1 answer
A
We'll need more information about your project in order to answer this question. Please reach out to our advisors via online chat or phone at 1-800-324-9695. They can review your vehicle information and see if the OEM camera can be used.
zachary  Jan 11, 2024 (Staff)
Q
Can you buy the wires that connect to the back of the stereo separately? I've already bought the stereo and the separate wiring harness I just need a new set of speaker wires from the radio
zavien  Jan 10, 2024
1 answer
A
We do not sell individual Boss accessories that are included with the radio at purchase, Zavien. If you need the included output harness, reaching out to Boss directly would be the best option to source it.
bo  Jan 17, 2024 (Staff)
Q
will this work with the side mirror and regular backup cameras in a Thor Vegas 24.1?
larry  Jan 07, 2024
1 answer
A
We cannot confirm any installation details or retained features for motorhomes, Larry. In many cases there is a separate camera control system used in vehicles like your Thor Vegas 24.1 that handle the camera switching and convert the camera signals to a single video input to be used with aftermarket radios like the Boss Audio BE920WCPA. If you currently have an aftermarket radio installed, it's possible those features can be retained when swapping in the Boss radio. Please give us a call at 1-800-324-9695 with the model of your current radio and any information you can give us about the camera system on your motorhome. We would be happy to help determine as much retained features information as we can if you are looking for a radio upgrade!
bo  Jan 08, 2024 (Staff)
Q
I have Nissan Rogue SL (2010 Model) with Bose installed traditional radio. I wish to install this boss multimedia with back up camera. Do I need to buy installation kit separately?
rahul  Dec 17, 2023
1 answer
A
You will need a vehicle specific installation interface, dash kit, and antenna adapter to install the Boss Audio BE920WCPA in your 2010 Nissan Rogue SL with Bose, Rahul. Use our online Vehicle Guide link below to enter your Rogue's year, make, model, and Bose trim. Then select the Boss radio for your package, and we will list the installation items. You get a nice discount when pairing them together with the Boss radio! If you have any questions or have any issues choosing the right package for you or getting your order placed, do not hesitate to call us at 1-800-324-9695 and an Advisor would be happy to help! https://www.crutchfield.com/m_266150/Car-Stereos.html
bo  Dec 17, 2023 (Staff)
Q
Do you need to buy a separate installation kit?
marc  Dec 09, 2023
1 answer
A
Greetings Marc. Thank you for your question. Aftermarket stereos are universal. They can go in most vehicles, but yea, you are going to need an installation package unless you already have a similar aftermarket stereo in your vehicle now. If its still the factory radio in now, you will be needing installation gear.
hogan  Dec 09, 2023 (Staff)
Q
Is there a recommended camera for the backup camera? I saw in another user question that a user was having difficulty with brightness and the reply was "not all cameras are created equal."
steven  Dec 06, 2023
1 answer
A
Greetings Steve. Thank you for your question. That could have been me. As they are not. Some are made with inexpensive image sensors, some are not all that great in low light. Very low LUX spec offers better image in low light. Two main image sensors found in backup cameras are CMOS, and CCD, Typically the CMOS is better for imaging. So, I would be looking for a CMOS sensor, and low LUX.
hogan  Dec 06, 2023 (Staff)
Q
Does the audio mute when the vehicle is put into reverse?
dante  Nov 09, 2023
1 answer
A
Audio does not mute when the vehicle is put into reverse.
zachary  Nov 09, 2023 (Staff)
Q
How do you turn up the volume on the maps voice?
richard  Oct 26, 2023
1 answer
A
If you are Connected with Apple Carplay, you can control this in Google Maps by pressing the screen to bring up the settings menu icon, Richard. Tap the settings menu icon and then select volume and adjust to your liking for voice prompts. The settings menu should also be available if you are using Android Auto, and the steps should be similar. I hope this helps!
bo  Oct 27, 2023 (Staff)
Q
Is there any available firmware or software update for the Boss Audio BE920WCPA? This stereo is super glitchy.
matt  Oct 21, 2023
1 answer
A
There is no firmware update currently available for the Boss BE920WCPA, Matt. Boss does list current updates on their website, and if you have any issues with products purchased from Crutchfield, we offer lifetime Technical Support and are always here to help!
bo  Oct 21, 2023 (Staff)
Q
Can you adjust the brightness on the backup camera screen?
matthew  Sep 27, 2023
1 answer
A
Greetings Matthew. Thank you for your question. There is a screen brightness adjustment setting, but its not specific to just the camera input, but the screen in general. If the stereo screen is bright, but the camera screen is a lot dimmer, it could be the fault of the camera. Not all cameras are created equal.
hogan  Sep 27, 2023 (Staff)
Q
Does this one have an IP rating??
morgan  Sep 19, 2023
1 answer
A
This Boss radio does not have an IP rating for dust or moisture exposure, Morgan. We would not advise installing this radio in any location where it could be subjected to moisture or excessive dust.
bo  Sep 19, 2023 (Staff)
Q
Any way to eliminate warning about watching video while driving, having to tap I AGREE ?
steve  Sep 15, 2023
1 answer
A
This is a feature that is found on all touchscreen radios, Steve. There is no way to eliminate it, and even my factory radio has the pop-up!
bo  Sep 15, 2023 (Staff)
Q
Does this have a external microphone for hands free calling or is it integrated into head unit?
kurtis  Sep 09, 2023
1 answer
A
This Boss BE920WCPA has an external Bluetooth microphone included, Kurtis. The microphone comes with a 9.5' cable so it can be installed in a good location in your vehicle.
bo  Sep 09, 2023 (Staff)
Q
Can I change the blacklisting color on the exposed buttons or are they permanently blue like in the images?
mike  Aug 27, 2023
1 answer
A
Thank you for your question, Mike. The illumination button is blue and not user adjustable.
andrea  Aug 27, 2023 (Staff)
Q
This unit says it does not include the Radio Data System. Does that mean it will not show artist and song titles supplied by FM radio stations?
lance  Aug 26, 2023
1 answer
A
Yes, that is correct! It will not show the artist and song titles when playing radio stations
jason  Aug 26, 2023 (Staff)
Q
Do you have to connect the parking brake?
isaac  Aug 23, 2023
1 answer
A
Thank you for your question, Isaac. The parking brake wire must also be connected and the parking brake engaged for certain setup functions and menu options.
andrea  Aug 23, 2023 (Staff)
Q
Can I use my OEM mic instead the aftermarket mic that they supply?
jason  Aug 13, 2023
1 answer
A
This would depend totally on your specific vehicle and installation interface used not the Boss Audio BE920WCPA, Jason. Use our online Vehicle Guide in the link below to enter your exact vehicle details, then select the Boss radio. If Bluetooth is a retained option with an installation package this means you can retain the use of your original factory Bluetooth microphone. If you have any questions or need help selecting the right install kit for your needs, just give us a call at 1-800-324-9695 and a live Advisor would be happy to help get your order placed! https://www.crutchfield.com/m_266150/Car-Stereos.html
bo  Aug 13, 2023 (Staff)
Q
Will this unit mirror my phone from one of the USB ports?
wade  Aug 09, 2023
1 answer
A
This unit does not offer phone mirroring. This is not to be confused with Apple CarPlay and Android Auto, which is available on this radio.
zachary  Aug 09, 2023 (Staff)
Q
Has anyone figured out how to use your own files for wallpaper? The manual makes it sound like you can from a USB, but there are no instructions and I can't make it work.
macwho  Aug 01, 2023
1 answer
A
I would be happy to help, Robert. Photo viewing is possible through USB (as listed on page 21 of the manual) but you cannot save or download those files for wallpaper. You can select between 3 pre-loaded wallpaper backgrounds, but you cannot download a custom image. We are always here to help!
bo  Aug 01, 2023 (Staff)
Q
What is the Android version for this device?
datus  Jun 27, 2023
1 answer
A
Thank you for your question, Datu. A Google or Samsung smartphone with Android OS 10.0+ or any smartphone with Android OS 11.0+ and 5GHz WiFi can utilize Android Auto Wireless with the Boss receiver using the latest version of the Android Auto app, plus a WiFi and Bluetooth connection. Android smartphones running Lollipop 5.0 or higher can also be hardwired to the Boss receiver via USB and Bluetooth.
andrea  Jun 27, 2023 (Staff)
Q
Does the volume go to zero every time you turn the car off ?
h alan  Jun 26, 2023
1 answer
A
No. You may instead set your preferred default volume in the settings. The radio will revert to default volume when powered back on.
zachary  Jun 26, 2023 (Staff)
Q
Hello I was looking and I seen the 2 video in the spec does that mean I could put a front and rear camera ?
juan  Jun 22, 2023
1 answer
A
Thank you for your question, Juan. Yes, this receiver has 2 camera inputs on the back allowing you to connect a front and rear camera.
andrea  Jun 22, 2023 (Staff)
Q
Can I use my factory installed back up camera with this head unit?
gabriel  Jun 14, 2023
1 answer
A
We will need more info to answer this question. Our advisors are happy to review your vehicle and the integration parts for it. Please reach out to use via online chat or phone at 1-800-324-9695.
zachary  Jun 14, 2023 (Staff)
Q
I added this to my cart last week and when I went to check out today it's $50 more? Why is that?
ted  Jun 09, 2023
1 answer
A
Greetings Ted. Boss Audio ran a promotion from May 18th 2023 thru June 2nd 2023 on this model. We had to end the promo on the 2nd. Perhaps they have another coming up, but I would not know when. Please keep checking back.
hogan  Jun 10, 2023 (Staff)
SHOW MORESHOW LESS

Loading articles...

Compare the sound