Customer Reviews

BOSS Audio BV9695B

Good unit for the price. Did not need really fancy just functional

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BOSS Audio BV9695B

Simple installation easy controls

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Its meh, not great

First, Crutchfield technical support is amazing. I had a defective unit AND the swap out process was seamless. This is a product review only. I would not recommend this product unless you only want the ability to use hands free and Bluetooth streaming. If you have a Nissan Frontier (around the 2008-2013 years) where the radio slightly faces up, I 100% don't recommend this. The sun makes it unreadable unless you crank the gamma to maximum to see it. The picture showing maps is misleading (it actually got me). I figured, oh wow I can see maps while driving. No. You can screen cast through a USB connection only. This is clunky AND you must have the parking brake engaged to use it...how is your maps program useful if you have to have the parking brake engaged?!?! This frustrates me, and I admit I should have research more...but showing the maps to me is a misleading tactic. When casting over USB, your audio plays BUT its not streaming audio over Bluetooth. Its through USB. The EQ settings I have for streaming over Bluetooth no longer apply and I have yet to see where I could make changes. This is irritating. Does the unit do what it advertise? Yes. Does it do it well? No. I have not tested the cameras, that's a future weekend project. If you only want to stream Bluetooth and have hands free calls, then this is a great unit for you. I'm assuming the camera features work well, but have not tried them.

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"Nice Receiver, Great Value!"

I bought this as a replacement radio for my daughters first car. The price was right and it plays CD's / DVD's and has Bluetooth, which my daughter wanted. I like it's simple layout. It is a bit slow booting up, but I don't think it's that bad at all. For the price you can't beat it. Just through her stock speakers it sounds pretty good. I'm probably going to buy a couple more for two other cars I have.

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BOSS Audio BV9695B

Ease of use. More features and more versatile compared to OEM radio. Easy to install.

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Lower End

Boss is "okay", but ya get what ya pay for. I upgraded to a Kenwood and have been much happier!

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Crutchfield response on 7/1/2025

Mike contacted our Customer Support team and exchanged for another receiver. Purchases from Crutchfield can be returned or exchanged within 60 days.

Affordable!

Good stereo for the price

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Boss budget touchscreen

It's definitely a basic touchscreen head unit. That being said it is a good upgrade for my 14 year old work truck. It does take a little long to boot up and the touchscreen is slow, but everything is working as advertised. Overall I'm happy and don't regret buying it.

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Great Radio

I purchased this radio to replace my OEM radio on my 2002 Toyota Tundra. It fit perfectly and sounds very good. What a huge upgrade from my old one. The installation went smoothly using the instructions and ready made harness from Cruthfield. I had to call tech support for a question and they were super helpful! I wouldn't hesitate to buy this if you're looking for an inexpensive unit that has a lot of features.

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Great price

Looks good let see how it works but it didn't have all the parts

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Smart car 2013

So many options on this unit, besides that the fit with the trim kit and plug and play harness made the install very easy!!!

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Better than expected!

5 stars for the Boss BV9695B. Much better than expected for a $80 unit. Sounds great, excellent controls & features. Was concerned about reviews about the touch screen but it seems to work good. 3 stars for Crutchfield not offering a standard wire harness when replacing the stock base radio in my 2013 Chrysler 200 convertible. No uconnect, nav, or factory amp, but I was told that an aftermarket radio will not work without installing the Crux SOOCR-26 Wiring Interface and a regular wire harness is not available. I bought a Scosche kit (dash kit, antenna adaptor, acc wire, and wire harness) for $18 from another retailer and it works perfectly. Crutchfield says that the sub dash needs some trimming, which is very minimal and easy. On this vehicle the bezel also needs to be trimmed to make this unit fit.

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BOSS Audio BV9695B

for the price they are a good radio..but when you buy one and then it goes on sale that sucks with no email or warning..but i buy all my car audio equipment from Crutchfield and always will

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BOSS Audio BV9695B

Connects to your phone easy and loud.

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BOSS Audio BV9695B

Worked perfectly.

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BOSS Audio BV9695B

I haven't installed it yet

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BOSS Audio BV9695B

I tried 2 other radios in this price point and this was the best! Also, love Crutchfield providing everything I need for the install. Unbeatable!

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BOSS Audio BV9695B

Awesome

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BOSS Audio BV9695B

Plays good sounds great

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Good unit, mediocre instalation assistance

Yes Boss unit is a good value. If you intend to install it yourself be very aware as to which additional installation part you might need, the advisors are not always up to snuff. If you have problems, like I had, be ready to call the Boss customer service since Crutchfield helpers don't always succeed in helping you.

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Ok for price

Ok for the price. Volume knob kinda small and takes a few seconds to power up when vehicle is started. Can't seem to get it to upload my contact list.

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BOSS Audio BV9695B

Nice unit. Easy to use and sounds great,

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Works great in our Honda Stepwgn

I reviewed the awesome Crutchfield ReadyHarness Service adapter already, so this is for the BOSS head unit. Just a quick note, this went into a Double-Din slot in a JDM Honda Stepwgn minivan, and the same-year (1998) USDM Honda CR-V is the radio harness equivalent. Yes, you have to pull MUCH of the Stepwgn dash out to install a new unit...but that's no big surprise and not all that hard anyway. The head unit dash adapter kit that Crutchfield included was very useful, as I had to customize some of the pieces by snipping off some un-needed tabs with my trusty tin snips for them to fit just right.

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Good FM but weak AM tuner

This is the first time I attempted to install a head unit and backup camera in my Nissan Frontier. The folks in the technical support department are superb. I received all the assistance that i needed from CB. Thanks for your help, CB! I purchased this head unit because it has all the features I was looking for. FM tuner, CD& DVD players function well. But the AM tuner is a disappointment. The sensitivity level is low. It tunes into radio stations within a 15 - 16 mile radius very well. But if you try to tune in to a station that is broadcasting from 19 to 21 miles away, the reception is terrible. The sound level keeps bouncing up and down constantly. I found this to be unacceptable. To hear this stations I would have to use the browser on my cell phone and route it to the head unit using USB or blue tooth connection. If you need to tune into distant AM stations that broadcast news/talk radio etc., I do not recommend this head unit. I am sure BOSS Audio can do a better job designing the AM tuner. Since the FM tuner, CD/DVD player function well, I decided to give this item a 3 star rating.

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BOSS Audio BV9695B- MUST BUY FUN AND ON A BUDGET

I have a 1999 Toyota 4 Runner SR5 4WD and this Boss is amazing!!! People who say that it takes a long time to start up are ridiculous and just very impatient !!! It's very easy to install the remote is great and the touchscreen is great! With any touchscreen it takes time to get used to the sensibility of it. I put in my favorite DVD AND CD'S AND IT PLAYS EXTREMELY QUICK!! Great quality! SERIOUSLY FOR $80 plus shipping and tax is the BEST DEAL EVER!! FYI- this is a a great upgrade for people who want something NEW AND SIMPLE INVEST MORE IF YOU WANT A SERIOUS AUDIO SYSTEM AND THAT GOES FOR ANY CAR! Conclusion: THANK YOU BOSS AUDIO FOR MAKING SOMETHING AMAZING AND AFFORDABLE

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Nice design, great functionality

It's sleek and easy to use. I like the beveled turn dial and the screen clarity is excellent.

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BOSS Audio BV9695B

Works great and looks good

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So far whatever

This in dash stereo worked good at first then about a week later I was listening to the FM radio and went to adjust the volume and the volume knob would just change the radio stations and I lost all my presets. Called Boss warranty and they had me do a reset on the system. It worked fine for a few days then after receiving a phone call over the Bluetooth I hung up the phone and lost everything again. Reset the system again and after a few days lost everything again. Called Boss warranty and they will send a replacement stereo, it will be a different model since they don't have any of the model I have and don't know when they will have more. I hope the new model works much better. I wasn't looking for anything expensive just something that works!

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BOSS Audio BV9695B

Works great and it's affordable

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BOSS Audio BV9695B

Good value

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BOSS Audio BV9695B

Nice product, easy to install and setup

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BOSS Audio BV9695B

Works great for what I needed and Crutchfield made it very simple to install with the kits.

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BOSS Audio BV9695B

It's a good radio just takes a few mini to power on

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BOSS Audio BV9695B

Good head unit, great price, good user interface, easy installation and connectivity. Slow start up when you turn the car on, but that's to be expected. Great sound. Good head unit for the price!

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Decent for it's price

Like other reviews, it takes a while to turn on each time - gets annoying pretty quick. Have to press "agree" after a warning every time and that's after the long power up - it gets annoying. Does have a good EQ and sounds pretty good for such an affordable head unit. Touch screen is working fine for me. It is difficult to see on sunny days, washes out pretty bad.

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BOSS Audio BV9695B

Great for the price!

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overall ok except for the camera

Budget friendly headunit. Crutchfield wire service and accessories package helped make install easy on 2003 santa fe. The controls worked ok. Hard to recognize your touch even after recalibrating. Some settings would reset such as color of the physical buttons after each startup of car. When installing backup camera I only wired the reverse trigger wire and the rear camera input power to the camera. I tested multiple cameras from boss and would still have the same issue. At first it takes 3-4 seconds for it to see your reverse signal then it would say no rear camera detected, followed by wavy static lines of multi colors see attached photos. Possibly the processor cannot handle the video signal properly or a grounding issue somewhere in its manufacturing. I returned my order right away for a full refund and will continue researching for something similar.

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BOSS Audio BV9695B

Works pretty damn well for the price

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BOSS Audio BV9695B

Easy to install has everything I need

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BOSS Audio BV9695B

Great radio instructions are very dummy proof

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BOSS Audio BV9695B

Very nice for the price!

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BOSS Audio BV9695B

Super unit however could not complete the install without watching a YouTube video. The included kit required I modify/ trim down the part provided

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BOSS Audio BV9695B

nice unit, slow to power on at initial startup every time but it is easy to use

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Budget Upgrade

Worth the price

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Awesome

Awesome bang for the buck good quietly

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Wish it had regular radio that works

Radio doesn't work BUT cd DVD and streaming work radio gets no channels at all

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Crutchfield response on 4/9/2025

Once we saw this review, our Tech Support specialist, Gage, reached out to Bryan to help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

Simple and Gets the Job Done

I installed this radio in my 2012 Ford F-150 Lariat when the factory radio died. This radio works well for AM/FM, CD's, and Bluetooth streaming. I tried the screen mirroring app but ended up uninstalling it. It's literally foreign and has foreign writing in the app. I don't like the idea of having that running on my phone. But the radio works great otherwise. It's not fancy but will get you a good sounding and good working replacement radio.

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Great system

I'm am loving my Boss sound system. The sound is great and so easy to navigate. I can't say enough positive things about Obi when I purchased. He was super nice and so helpful. And WOW Technical support was fantastic. I am 100% pleased.

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BOSS Audio BV9695B

It's ok not what I thought it would look like. The touch screen it hard to touch I to hit it hard together a response

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Crutchfield response on 4/2/2025

Scotty, we're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

Not bad for price point

Nice unit. Touch screen is a little stiff to use but as long as you press hard enough it does work as intended I guess. Had to figure out why it wasn't loud with my phone streaming music and still isn't as loud as radio but better than it was.

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Don't buy.

Junk. Don't buy . Sound quality is poor and controls are stiff.

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Crutchfield response on 3/31/2025

Brad, we're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

BOSS Audio BV9695B

Tiene un excelente sonido y muy fácil instalación muchas gracias

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BOSS Audio BV9695B

Looks great in the dash kit, Hazard button is a little tight, but easy enough to fix.

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Worth it!

It's a good radio. The "Auto link" feature is a little wonky, but the radio is easy to install and the rest of the interface is easy to navigate. Crutchfield's instructions were well written for my vehicle.

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Before and after shots, painted rest of dash black to match

Very happy with the sound, features and ease of installation

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Very good!

This is not bad for the price!

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BOSS Audio BV9695B

I ordered two of the radios with the installation kits and pre wiring service on Sunday afternoon and had them on my doorstep Tuesday afternoon. No cost shipping. This was by far the easiest install ever. It took 30 minutes for both to be installed and operating. Customer service called me on Sunday to verify I wanted two systems and wiring harnesses. This is great customer support and service the way things should be! Would recommend the head unit, installation kit and wiring service. All in all, great service. Thank you and the chat service with Rebecca to update my account was quick and easy. Thank you

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GOOD RADIO FOR THE PRICE

ALL WENT WELL WITH THE INSTALATION!! RADIO IS GREAT FOR THE PRICE BUT WILL LOOK TO UPGRADE IN THE NEAR FUTURE. THANKS,

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BOSS Audio BV9695B

Good unit for the money. It is slow starting and when going to reverse for backup camera. Good sound and does show a good picture when using backup camera.

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Great value!

Purchased to replace broken head unit in 2011Accent. Well worth the price and Crutchfield's customer service is excellent! Received everything I needed to install and installation guide was A+++.

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BOSS Audio BV9695B

Great price, great upgrade and easy installation. Superior customer/tech support! Free fast shipping even to Puerto Rico!!! Thank you!

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BOSS Audio BV9695B

Touch screen sucks you have to press very hard. Searching through radio stations is a huge chore as there is no seek button that functions in a user friendly way.

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Crutchfield response on 3/4/2025

Abraham, we're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

You can't beat this deal.

For the money, you absolutely cannot beat this radio. The installation kit cost more than the radio (and it was well worth it). Great sound and features. Insane value.

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Great sound!

Works as it should. Much better than factory radio and an amazing price!

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BOSS Audio BV9695B

Love easy install minor modifications required overall great head unit/ radio for the price.

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BOSS Audio BV9695B

The radio itself is pretty decent but the customer service and radio interface definitely leaves something to be desired. If you leave your key in the ignition and open the door the radio stays on indefinitely. I can't recommend buying from Crutchfield.

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Crutchfield response on 2/26/2025

We were sorry to hear about Matt's experience with our Tech Support team. We're forwarding this on to our Tech Support supervisors, so they can look into it. We strive to provide the best service, before, during, and after your purchase, and it looks like we missed the mark this time. We hope he gives us another chance to prove we're the best in the business.

Pretty good

Great product for what I wanted. Had 20 year old stereo that worked nice but wanted a screen for backup camera and not have a separate dashboard screen. I didn't want a stereo that was worth more than the car and this was the most affordable radio I could find with a CD player so took the gamble and it works great so far. Sound is ok.

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Good radio

Radio came quickly, and works well. I did not pay extra for them to connect the wires, and that was fine; I have minimal solder experience, took me an hour or two to hook up all the wires. Used all my heat shrink in that size... It was a little pricey, but it has a lot of features. The only think I don't like is Autolink; there is no purpose whatsoever to mirroring my phone screen on the grainy radio one. Autolink does not appear to have any features other than that; I was expecting a full-screen navigation screen. Everything else has been great so far.

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BOSS Audio BV9695B

Works good. Am happy with how it works. Glad to have a cd player again also like that it connects with my phone.

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Highly recommend

If you're looking for a great deck that doesn't break your bank. Then this is it.

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Boss in the Ram

Very nice, easy to use head unit. It has way more power than I need, but the sound is cleaner because of it. With the install kit it was simple to put in my 2004 Dodge 3500. I may need to upgrade the speakers now....

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REPLACEMENT

Perfect!

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Awesome for the price

Awesome unit it's kinda slow on start up. The only issue I had was that the instruction wasn't so clear had to connect a few extra things to make my steering wheel controls and fm radio work. I'm new at this. Also the face plate that was supposed to be a perfect fit for my Camry needs to be trimmed but that's an accessory from Crutchfield and the harness that gave me issue is from Crux. So the radios only issue is when you start your car it's kinda slow to turn on.

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BOSS Audio BV9695B

Good unit, but the main reason I bought this instead of a non-touchscreen model was that I thought I would be able to see Google maps navigation on the screen, but the screen mirror requires the parking break to be engaged!

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Great stereo for the money.

Very nice stereo. Well worth the money. Would definitely buy again.

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BOSS Audio BV9695B

Perfect fit for my car. Crutchfield was right on the price too!

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