Sound is great, Alexa I hate

Like other reviews, the Alexa is more trouble than it's worth. I can't listen to one full song without it kicking on. I thought maybe it heard words that activated it, but it happens during instrumentals also. It is constant and annoying. I bought it for the feature but is useless in it's present state. I don't know if there is a firmware for it, but resetting and reconnecting doesn't work. I gave it 2 stars because it completely disables the music, and that is a huge problem. I also agree the faceplate is too dim, and several buttons are hidden behind the main dial from the driver's seat.

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Crutchfield response on 9/27/2023

MJ, we're sorry you're having issues with your receiver. While your order is beyond Crutchfield's 60-day return policy, please feel free to reach out to our Tech Support team for help, or for information about the 2-year warranty on this deck. Lifetime tech support comes with every Crutchfield purchase.

JVC KD-T720BT

It is easy to use and sounds good. Features are great but the screen is too dark and you can't see it.

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Great value

Decent unit and has everything I want. AM/FM/CD and BT. Set up was easy and it paired with my old iPhone very quickly. I like the big round volume/select knob-very easy to use. I was able to mount the external mic in a inconspicuous spot-the cord is very long. Happy

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Not "user friendly", but great sound.

Considering it is for a vehicle, the 'buttons' are tiny, and therefore a bit dangerous to use while you are actually driving! It will take quite awhile to memorize where everything is. A remote would make it much better. Sound quality is excellent! Navigating through the settings is a bit confusing, and I am no novice at that. Choosing between using the volume knob or 'backing out' is not at all clear when you want to "set" a preference, or move to the next item.

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JVC KD-T720BT

Worked perfectly in my son's Tacoma

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JVC KD-T720BT

Works great

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HORRIBLE.

The stereo is a nightmare. I have spent the last 2 months trying to get information from Crutchfield and JVC. The Alexa option never stops kicking on and off by itself. I ave done factory resets and disconnected the mic and NOTHING works. Both companies have the worst customer service and I was told by JVC that I had to mail it in to get it checked to see if it was faulty...AT MY EXPENSE. LOL. I thought it was an April Fool's joke in July. Disgusted with this crap stereo and crap companies.

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Crutchfield response on 7/12/2023

We were sorry to hear about Kevin's experience with our Tech Support team. Our Tech Support specialist, Jeff, reached out to him to follow up and get him taken care of. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

JVC KD-T720BT

Good speakers

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JVC KD-T720BT

Super easy to install and works amazing

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JVC KD-T720BT

it is a good basic economy deck, only negative is the display is too dim on daylight.

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JVC KD-T720BT

Great stereo for the price, I would buy it again if needed.

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JVC KD-T720BT

Good Player for the price. Lots of features.

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JVC KD-T720BT

JVC single din. Works great after figurring most of it out on my own. Instructions are lacking. On/off switch was not identified for example. Sound is very good and the CD works as it should. With clearer/better instructions I would have given it a 5 star.

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JVC KD-T720BT

I love this receiver/cd player. I am old school and have no use for anything conceived after the 1990s, frankly. I need a no-nonsense CD player/radio with easy to use controls, and this unit may be the best one on the market today, in this regard.

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Great deal

Great stereo at an excellent price! It has everything I needed for my DD work truck. Lots of customizable setting that I'm quite shocked at its price. You won't be disappointed! The Bluetooth audio quality is very good and the cd player audio is actually very good quality. Radio is average and the Bluetooth phone quality from the mic is poor too average at best when it comes to audio. I did a test call and it sounds muffled and very compressed. Again, not disappointed at all given the price point and the added hands free Bluetooth.

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JVC KD-T720BT

Stereo was exactly what I needed. Great features and even better price

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JVC KD-T720BT

Arrived quick. Perfect fit. Good price. Complete instructions.Quality sounds. Lots of features.

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JVC KD-T720BT

I like all the features and it sounds great wasn't expecting it to sound so good.

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JVC KD-T720BT

The unit fit perfectly in my truck. Thanks

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JVC KD-T720BT

Nice stereo, easy to install, great sound.

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Too dim and alexa sucks

Was perfect and great until it wasn't. The Alexa option never stopper kicking on and off by itself. The screen is so dim I have to block out all sun on maximum brightness to even see the words on the screen.

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Crutchfield response on 5/31/2023

Dalton, we're sorry you're having issues with your receiver. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

JVC KD-T720BT

Great product - terrific price - lots of options for the money

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JVC KD-T720BT

I've always had good luck with JVC products. This stereo replaced the stock radio in my Honda Civic SI. It sounds great, was easy to install, and the price was great. I also opted for 4 JVC speakers and I couldn't be happier. I've been buying from Crutchfield for 30 years and they always come through.

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JVC KD-T720BT

Better than factory Easier to read More sound options

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JVC KD-T720BT

unit works great good buy for the money

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JVC KD-T720BT

Headset seems to be good , it shipped before it was supposed to awesome reponce

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good

great radio

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Hit n Miss

Overall it's a nice unit but the display is real dim, did verify it wasnt in night mode, and it's developed an issue where it randomly shuts off and the only way to turn it back on is to remove the faceplate and reinsert it

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Crutchfield response on 5/8/2023

Once we saw this review, our Tech Support specialist, Etch, reached out to this customer to help them further. We'll either help them get the receiver working properly or help them return it for an exchange or refund.

JVC radio

The product was excellent and priced affordablely set up and install took 25 minutes with the provided spliced harness hands free option and pairing took 2 minutes tops and customer support videos were exceptional!! Thanks Crutchfield!!! Kind regards, Pete Aponte Tega Cay SC

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JVC KD-T720BT

Radio met expectations. Customer service was outstanding as usual.

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JVC KD-T720BT

Crutchfield made this very easy to install, I used the pre made harness and it took 10 minutes.

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JVC KD-T720BT

Delivered as promised. I highly suggest ordering the wiring harness. No need to splice wires

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Good product for good price

Works better then the dead one that was in the truck and adding Bluetooth was nice easy install

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Huge sound improvement from just a head unit!

Fantastic head unit. Installed in 2005 Silverado with the Bose 7 speaker system. Sound quality improvement was unbelievable with just a head unit change! Great eqs and adjustability to fine time your sound

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JVC KD-T720BT

Bumped up the sound levels, great eq options, old truck rocks now.

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Very happy

Exactly what I wanted, and the recommended tools/harness was spot on. Very happy I went with Crutchfield.

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JVC KD-T720BT

Great functionality.

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JVC KD-T720BT

Good quality price and easy to use

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JVC KD-T720BT

Sounds great, plenty of power, just has alot of settings to navigate.

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JVC KD-T720BT

Excellent product!

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Awesome

Radio is great, you guys making the pigtail made the install a snap, thanks so much. Customer for life

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JVC KD-T720BT

Make good sound

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Top notch

Reasonable prices with electronic professionals. Top notch products & support.

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JVC KD-T720BT

Installed this in my 2008 Hyundai Santa Fe. I ended up using the metal cage the receiver came with because it held the receiver in better. Other than that, installation was simple with most work done prior to installing in my car. Sound is much better plus I have Bluetooth capabilities! Setting up the mic was also easy.

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JVC KD-T720BT

Great value, good sound. Still trying to set up some of the BT stuff and my center console sub doesn't seem to work anymore even though the product said it would work with my factory speakers!

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Outstanding Receiver for the $$$

Great value receiver. Internal amp is really strong and sound quality is very good. Good selection of EQ settings allow for matching my speaker setup. Plays my music collection from mini USB thumb drive very well with titles and album info. For the price, I don't imagine anyone does better.

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JVC KD-T720BT

Operates exactly as it should. Eject button is poorly placed and screen is difficult to read but it does the job

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JVC KD-T720BT

nice for old vehichle

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JVC KD-T720BT

Great sounding unit! Looks and performs awesomely!

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JVC KD-T720BT

I'm really happy with this item!

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JVC KD-T720BT

I did it in about an hour great job Crutchfield

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JVC KD-T720BT

Sounds great. Easy installation. Nice upgrade from factory.

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JVC KD-T720BT

Great little unit low price for a lot of features for the dollar. Instructions that came with unit spot on! Easy removal and installation took less then a hour and a half .

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JVC KD-T720BT

Had a little trouble fitting radio in dash just had to push harder

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Great value

Easy to use. Nice display.

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Some challenges but happy

2006 scion xB Installation with Crutchfield kit took some improvisation one cut not on the diagram needed. Unit has very small buttons the CS eject is tiny. Sound quality is excellent. You will need an Xacto saw or Dremel to cut the kit.

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JVC KD-T720BT

Always my go to. Doesn't get any easier and the selection can't be beat.

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JVC KD-T720BT

Could have used more directions on dashboard removal. No remote.

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Great stereo!

Unit sounds great, no matter the input source. Easy to install and the custom trim looks professional. My only dislike is the instruction. A little hard to understand and some primary functions are accessed thru secondary sub menus. But I'm looking forward to figuring all that out. It sounds so miles ahead of the Ford o.e.m. stereo/cd player that it's replacing. Delivery from Crutchfield was 2 days to Florida. CS was very helpful with some questions about a replacement antenna I had early in the decision making process.

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Barely Usable.

The JVC KD-T720BT is an adequate car audio unit, but it has glaring flaws. The panel is cluttered, hard to see in daylight and the menu system is arcane at best. A promised JVC app on Android is utterly useless, as is the Alexa interface that is promoted. Getting a Bluetooth device connected is a complicated process and switching from phone to iPad is nearly impossible. I would not recommend this unit if you are doing anything more than just listening to OTA radio or directly connecting a USB or direct audio device. The included microphone for Alexa or phone calls plugs in the back and has about 10' of cable you have to do something with.

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Crutchfield response on 2/20/2023

Robert, we're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

JVC KD-T720BT

The install was nice and easy. Great sound and excellent service

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JVC KD-T720BT

Sounds great and I think it actually made my stock speakers sound better since I bypassed the factory amp. The price was just a couple dollars more than buying everything from different stores.

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JVC KD-T720BT

Perfect price, fit and easy install

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JVC KD-T720BT

Looks nice. Fits well. Users manual is so-so for a first time installer. Panel lights constantly flicker in AM/FM receiver mode, but ok in all other input modes. Pre-set station set up and use is complicated. More like 6 stations useable at a time rather than all 18.

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Crutchfield for the win

Excellent value and customer service. To get almost $200 worth of stereo and installation equipment for $120 is unreal. No local business could beat it or come close. Crutchfield for the win!

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JVC KD-T720BT

Great unit Bluetooth works great.

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JVC KD-T720BT

Easy to install!!! Looks great works great and sounds great!! Customer service is amazing!!!!

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JVC KD-T720BT

Very nice unit, looks awsome, and produces great sound even with the old speakers in my car !

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JVC KD-T720BT

Excellent radio. Great reception and sound. Hard to believe it is so reasonably priced. I would have expected to pay much more for this quality.

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JVC KD-T720BT

Great product and very good service and fast delivery

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Exactly what I needed. No gimmicks, great value for the money.

Exactly what I needed. No gimmicks, great value for the money. Installed in my 2006 Toyota Highlander with the provided installation kit and wiring harness.

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Great stereo

Big improvement over the stock stereo in my 2008 Xterra. The Bluetooth connects fast and the mic works great for hands free calls. Seems to have good clean power too sounds great with the new speakers I bought too.

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Quick and easy.

Great head unit for the price. All the features I need. The addition of the free install gear made the install a breeze.

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JVC KD-T720BT

Everything I was looking for and at a good price. Only thing I don't care for is how small the numbers are for the memory channel buttons.

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Easy setup (DIY)

Fit flush in my 94 cherokee

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JVC KD-T720BT

Very happy with my purchase from Crutchfield. Every part of the transaction was great. Good products, good website and good customer service. Thank you.

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Great product

Perfect. It was everything I was hoping for and more

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JVC KD-T720BT

Good radio for its price.

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JVC KD-T720BT

I bought this unit for my son. The instructions were excellent and easy to follow!

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Great Value, Huge Upgrade, Easy Install

2 day shipping, install kit included, an awesome step by step set of install instructions! All for one low price! Yes please! This deck replaced my factory deck and OMG what an upgrade and great value. I now have blue thooth, and it links fast and works good. What's this...a USB drive interface! Mind offically blown! This deck is LOADED with tons of great features. Now, to be fair I'll admit that I'm ole school so when I upgrade it's a very big deal. I take good care of my stuff and use it till it breaks so comming of a 2011 Ford Ranger factory deck that started munching on my CDs, moved me to the JVC KD-T720BT. And I love it! I love it for it's easy tunes stream from the phone and great hands free phone call audio and functionality. What can I say about the Crutchfield experience? "Crutchfield has you covered and some" Feel free to use that! ??

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Happy

Little tricky to install but its awesome. Crutchfield has excellent support.

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JVC KD-T720BT

Great product with good tech-support

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JVC KD-T720BT

Much easier to install than I planned for. Having Crutchfield assemble harness was great. Just had to pull it in

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JVC KD-T720BT

I like it big time. It's what I wanted. Sounds super clear.

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JVC KD-T720BT

Fits like it was made for the car. Easy install. Lots of support information online.

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JVC KD-T720BT

So easy to install. Sounds great with the upgraded speakers. Connects to Bluetooth devices easily.

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Basics with Features, All at Great $$$!

Probably more unit than I needed or wanted, but very cost effective solution to basic OE unit. Ditto on comments on poor lighting of controls - can't see if the SRC (on/off) switch is lit or not - pic on site shows it being backlit, nothing close in reality. Had not considered another JVC unit as the last one I owned 20 years ago packed it up in a couple of years. Lost sound on one side of the car. Had hoped to find another Alpine unit, which I feel was a better design, but saw few options for radio/CD unit. After purchasing unit, installed new speakers in rear of vehicle, but after reading spec sheet, realized unit would not support the stock 10ohm speakers I had (and still have in front doors). Tons of technology packed into unit, but like most modern designs, basic controls less than intuitive - esp. simple functionality like L/R and F/R balance. Surprised to see it upload correct time - but incorrect date. Sound produced more than adequate for small car interior, and will need fiddling with equalizer to get higher quality results. After sales support has not been great, to date. Thought I had ordered flush mount kit and results were VERY not flush - see photo. Install kit cracked in places, "nuts" supplied to bolt together cracked and fell appear and got extra piece that didn't show up in installation guide and phone support didn't have clue. End result is mount that is a bit cobbled together and appears prone to coming apart when the "n

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JVC KD-T720BT

Sounds great and install was a breeze. interface is a little complicated it should get used to it

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JVC KD-T720BT

Nice stereo. Fast shipping and great packaging.

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Good Basic Unit

I would give this very basic radio/CD player 5 stars, but the screen brightness isn't bright at all during the day, and that's with the screen adjusted all the way up.

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JVC KD-T720BT

Easy website to navigate and quick delivery!

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JVC KD-T720BT

Good stereo, bluetooth works great. If I could get better FM reception I would have given it 5 stars.

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JVC KD-T720BT

Great quality fast shipping

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No surprises

Everything was exactly as I ordered. I have installed it and it functions as it should. I'm well pleased with the service and products

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JVC KD-T720BT

Unbelievable deal! Quality JVC craftsmanship and easy on the wallet. Rock on Crutchfield!

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Really satisfied

This is the right fit for my late model Chev. Truck! As you know, CD players can no longer be purchased when purchasing a new vehicle. Therefore, we had to install another unit with added speakers for this task. Crutchfield has always provided assistance when attempting to make purchases and they ALWAYS ship immediately which in my book is a PLUS!

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Great basic unit

Bought this JVC head unit because it was in stock and about as cheap as you're going to get unless you buy a Boss or Jensen or refurbished. I've owned other JVC car stereos and never had a problem and this one doesn't disappoint either. It has a very good equalizer and output power is good at 22 RMS. If you use speakers with high sensitivity and low power requirements you won't need an amp. Has bluetooth so I can listen to my SXM app. There are some options I'd like to have and I could have spent more and got more but this works fine for my application.

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