Chat
Contact us
Close contact box
Connect ID #
259 847 225 4
Connect ID #
259 847 225 4
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

JVC KW-V960BW

DVD receiver

MFR # KW-V960BW

JVC KW-V960BW

JVC KW-V960BW

DVD receiver

MFR # KW-V960BW

5.0 out of 5 stars
41 reviews
View this product

JVC KW-V960BW

Jeremy from Vassar, MI on 9/13/2023

1997 Ford E Series

Verified customer (What's this?)
Verified employee review (What's this?)

I ended up going the "scratch and dent" route to save a few dollars. Everything was perfect and there was no visual flaws to be found. Unit operates perfectly.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

JVC KW-V960BW

Christian Ma from Milford, PA on 8/24/2023

2008 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee review (What's this?)

Unit offers everything the factory head unit did and then some , very easy to connect and use . Perfect upgrade to a failing Infinity system in my Jeep JKU Sahara

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Eric from HOSCHTON, GA on 8/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Killer head unit. Easy install. Added interface in center console usb and usb c. Retained all factory stuff with the maestro. Wireless car play is a game changer. Get the pre made harness! Saved so much time! Looking to get a second one for my jeep.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

JVC KW-V960BW

Timothy from Suwanee, GA on 5/30/2023

2015 Kia Optima

Verified customer (What's this?)
Verified employee review (What's this?)

Like the wireless CarPlay.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Charles from Jamestown, RI on 5/26/2023

2014 Chevrolet Traverse

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound quality. UI is a little disappointing. It would benefit from a dedicated home button to move between CarPlay and the settings in the deck. Startup is pretty slow. If I had to buy it again, I'd pick a different one. Wireless CarPlay is the bomb.

Pros: Sound quality

Cons: User interface

Crutchfield response on

3 of 3 found this helpful

Great Unit

Jason from Tampa, FL on 5/1/2023

2009 Ford F-150 Platinum

Verified customer (What's this?)
Verified employee review (What's this?)

I replaced the original equipment cd/stereo in 2009 F150 that came without factory GPS or a screen. The JVC head fit perfectly and functions well. Very quick to load, connect to my phone, switch functions and screens and has good screen resolution. I like the vehicle readouts including engine performance, tire pressure, etc. The screen has the auto dim feature, that was a necessity. I was a little disappointed in the size of the screen, but they may all be that size, I didnt pay enough attention when purchasing to identify that. Super impressed with Crutchfield; the swap hung over my head for a few weeks before I decided to do the install. It turns out I had all of the parts I needed for a successful installation THE FIRST TIME without any issues. And this was my first time attempting a car radio installation.

Pros: Fast processor, clear and bright screen with good resolution, fast to connect to my phone, wireless connect to Apple Carplay and Android, super cool.

Cons: I little smaller of a screen than I was hoping for.

Crutchfield response on

2 of 2 found this helpful

Amazing upgrade to my car's audio!

Beresford from Stratford, CT on 4/13/2023

2013 Jeep Grand Cherokee

Verified customer (What's this?)
Verified employee review (What's this?)

Really enjoying this unit! it took a while to get all of the components connected, but it's completely worth it. The upgraded look and the added functions are SO much better than my OEM unit. I'm a data-nerd, so also being able to connect the radio to my OBD port to see all the car data and gauges is really cool, plus this also upgraded the graphics and responses to my back up camera giving me dynamic turn markers. I kept my factory amp, but pairing this with my new Infinity Reference speakers has turned my sound system into a concert hall - the high are clearer, and the bass thumps from everywhere. Totally worth the time and energy!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

JVC KW-V960BW

Marvin from Albany, OR on 3/20/2023

2006 Dodge Ram 1500

Verified customer (What's this?)
Verified employee review (What's this?)

Nice stereo

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Awesome JVC

Vincent from Simi Valley, CA on 3/12/2023

2004 Ford F-150

Verified customer (What's this?)
Verified employee review (What's this?)

This is a very nice deck, quick startup easy install. I was worried avout it being a resistive touchscreen display but it is very responsive and can use multi touch gestures. Its very good quality and the screen is vivid and clear. I do wish it wasnt so hard to add your photos onto it, im still trying to figure out how. Has a very user friendly interface. Like the built in EQ to further tune your tunes on the fly

Pros: Iphone mirroring, Carplay, quality, look, very responsive resistive touchscreen display, bluetooth compatibility, gesture control

Cons: Hard to add pictures and backrounds

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Randolph from Rineyville, KY on 3/10/2023

2012 Ford F-150 XLT

Verified customer (What's this?)
Verified employee review (What's this?)

I enjoy the new system in my truck the it sounds great. Easy to operate better sounding than my OEM radio.

Pros: Great sound

Cons: Small gps map

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Thomas from Stilwell, KS on 2/12/2023

2013 Ford F-150 XLT

Verified customer (What's this?)
Verified employee review (What's this?)

Great unit, can't complement it enough,very happy.

Pros: Has wireless android auto, plays cds, and movie disk, phone mirroring, so many extras!

Cons: None

Crutchfield response on
Customer review photo Customer review photo

0 of 0 found this helpful

JVC KW-V960BW

Ryan from Quincy, MI on 1/18/2023

2014 Nissan Frontier PRO-4X

Verified customer (What's this?)
Verified employee review (What's this?)

This is a simple yet feature packed radio. With wireless apple car play feature it is a amazing for the price radio that does what is needed. The service from Crutchfield is the best part. Very helpful and they go out of their way to make sure everything is perfect.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

JVC KW-V960BW

Kevin from Omak, WA on 1/6/2023

2003 Subaru Forester

Verified customer (What's this?)
Verified employee review (What's this?)

Still learning how to use it, bit so far so good.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Awesome for my ride

Thomas from O Fallon, MO on 11/30/2022

2007 Ford Mustang

Verified customer (What's this?)
Verified employee review (What's this?)

Works for what I need it to do. I know many others have complained about it's shortcomings, but works great in my 2007 Mustang GT/CS paired with the stock Shaker 1000 amps. Perfect fit and sound quality is amazing. Absolutely love the wireless Apple Car Play feature! Great documentation provided by JVC and Crutchfield. Why buy from anywhere else?

Pros: Sound quality is amazing and loving the Wireless Apple Car Play.

Cons: Lacks HD radio and HDMI inputs.

Crutchfield response on
Customer review photo Customer review photo Customer review photo

0 of 1 found this helpful

JVC KW-V960BW

David from East Chicago, IN on 11/27/2022

2018 Ram 1500

Verified customer (What's this?)
Verified employee review (What's this?)

This is the radio I've been looking for. It's hard to find a good brand that has a cd player. JVC answered my prayers. Plus it was a reasonable price.

Pros: It's wireless CarPlay.

Cons: No front usb slots. I had to fish them down and under the console which wasn't hard at all.

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Joshua from Avon, MN on 11/27/2022

2011 Dodge Grand Caravan

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound and features! Worth the money!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Elizabeth from Seattle, WA on 11/10/2022

2013 Toyota Sienna

Verified customer (What's this?)
Verified employee review (What's this?)

Works great in my 2013 sienna. I wish there was front USB connectors. It was a little tight fitting all the wires in, but we did it.

Pros: Sleek, has wireless Android auto, CD player

Cons: Only 2 phones can connect

Crutchfield response on

1 of 1 found this helpful

Very Valuable System

Enrique Gonz from Oro Valley, AZ on 10/26/2022

2012 Ford Escape

Verified customer (What's this?)
Verified employee review (What's this?)

Great receiver to update my 2012 Ford Escape to the latest technology on Car Audio. With the assistant of the Crutchfield technicians was relatively easy to conduct the upgrade of my system by myself.

Pros: Have the prewired harness made by Crutchfield is key to succeed

Cons: Some instructions on manuals instructions are not totally accurate that is why the Crutchfield remote assistant is Key to complete installation

Crutchfield response on
Customer review photo

1 of 1 found this helpful

JVC KW-V960BW

Kevin from Pipersville, PA on 10/23/2022

2008 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee review (What's this?)

This is a great unit. The hands free integration with an iPhone works flawlessly. Recommended. I will be buying another of these for my wife's car.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Just scratching the surface.

Michael from Anniston, AL on 9/21/2022

2012 Ford F-150 Lariat

Verified customer (What's this?)
Verified employee review (What's this?)

Just scratching the surface of this unit. So far all is easy to navigate and the systems have the horsepower to change screens quickly.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

JVC KW-V960BW

Mark from Fort Worth, TX on 9/6/2022

2009 Ford Explorer Sport Trac

Verified customer (What's this?)
Verified employee review (What's this?)

Clear instructions, and relatively easy to install.

Pros:

Cons: Screen is not as bright and clear as I expected. However I may not have discovered all of the adjustments yet.

Crutchfield response on

1 of 1 found this helpful

Crutchfield is number one

Kenneth from Castro Valley, CA on 8/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Crutchfield is great when they say it's plug and play when you use there harness service they are absolutely right great service fast shipping

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

JVC KW-V960BW

Shawn from Dexter, MI on 7/13/2022

1990 Chevrolet Corvette

Verified customer (What's this?)
Verified employee review (What's this?)

Easy interface. Good sound.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Great wireless Apple Play stereo.

Michael from Colonia, NJ on 7/10/2022

2004 Cadillac Escalade

Verified customer (What's this?)
Verified employee review (What's this?)

I love this radio and Crutchfield's support while installing it. It sounds great and has infinite sound adjustments to get just what you want. The interface is well planned out and easy to get around from tuner, CD player, Apple Play, etc. I mainly bought this one because it had wireless Apple Play, I didn't want to have to alway plug in the phone and so far it's been amazing. I was hoping to be able to use the stock navigation antenna and could not so I installed the provided antenna and put it underneath the dashboard so I didn't have to see the wires and it's working well. I installed this in a 2004 Cadillac Escalade and removed the stock 6 cd changer, tore out the internal parts, added a self adhesive felt and put it back in as a storage space. I even drilled a few holes on the left side and zip tied the two stereo's USB cables to it as shown in the picture. I also did not have to cut out anything in the vehicle, instructions said I had to.

Pros: Wireless Apple Play, touch screen, easy to use.

Cons: Cannot use stock navigation antenna from vehicle.

Crutchfield response on

5 of 5 found this helpful

wife approved

Carlos from Yulee, FL on 7/6/2022

Verified customer (What's this?)
Verified employee review (What's this?)

super responsive. installed in my wife's 2017 pacifica. she loves it especially with using carplay.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

JVC is Legit

Chris from Fallston, NC on 6/7/2022

2015 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee review (What's this?)

Unit is legit. Bought a Sony 6 weeks ago, disliked it so much I bought this one last week and it is 10x the unit. Highly recommended

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

JVC KW-V960BW

Ron from Port St Lucie, FL on 4/30/2022

2004 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

I find cds to sound better than bluetooth sometimes so I chose this unit. Also wanted 5 volt pre outs to jl amp. Made a difference over 4 volt. The screen displays you can choose are very nice. Plenty of sound shaping tools, audible differences in sound, easy to do. great equalizer, crossover settings are displayed in a moving graph chart,very cool to set. Great soundstage with depth. Extremely happy with this unit. It does alot more than advertised or on jvc site. Easy install. Thank you Crutchfield . Highly recommended

Pros: Sound shaping and adjusting is easy and fun. The more you use it, the more you find things not in manual or advertised. Clean, clear, deep and open sound. Different displays at the flick of a finger. I did alot of research on alot of stereo sites of all major brands and landed on this one. Can't imagine needing much more than this. Onscreen volume control is nice.

Cons: Position of mechanical volume control is tight in corner but workable, do have onscreen option though

Crutchfield response on

7 of 7 found this helpful

JVC KW-V960BW

John from Las Vegas, NV on 2/27/2022

2007 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

I love it! It's everything I expected and more. I love the map and sirus xm features. It's pretty easy to navigate thru the options. Easy to manage your phone and clear crisp phone calls thru the radio. The different choices on the screen savers are cool. I did my research on this one and it was a good decision! There isn't anything I dislike! Crutchfield was a great help in my decision and delivery of the product.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Solid product

Krishnanand from Clermont, FL on 2/22/2022

2018 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee review (What's this?)

Put this head unit in my 2018 Chevy Silverado 2500 HD along with all the support plug and play wiring and it worked fantastically! I was able to keep my vehicle chime, backup cameras, steering wheel controls and it added more features like gauge display and vehicle parameters. The output on this head unit is awesome. I paired it with some Memphis interiors and a 4-channel amp and it sounded outstanding! The dash kit made everything look OEM. Only downfall is that is doesn't have a knob to turn up the volume but it has buttons, just a little adjustment to my liking but I'm 100% happy with it.

Pros: Retains vehicle most functions, powerful unit

Cons: No turning dial for volume just buttons

Crutchfield response on

5 of 5 found this helpful

Great head unit

Crutchfield customer from South Park, PA on 6/5/2021

2010 Porsche Boxster

Verified customer (What's this?)
Verified employee review (What's this?)

Well designed, easy to use. Apple CarPlay starts very quickly. I'm very happy with this unit.

Pros:

Cons:

Crutchfield response on
Customer review photo

3 of 3 found this helpful

JVC KW-V960BW

Crutchfield customer from Overland Park, KS on 5/9/2021

2017 Ram 2500

Verified customer (What's this?)
Verified employee review (What's this?)

Love it! Easy to install, wireless apple carplay is very handy. Multiple camera inputs allowed me to have a backup and blindspot camera that turns on when I go to reverse or put the blinker on. Many customizable options including the ability to set any picture as the background. I would recommend spending the extra money to anyone who is looking just for the screen mirroring.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

JVC KW-V960BW

Crutchfield customer from Austin, TX on 5/9/2021

2012 GMC Acadia

Verified customer (What's this?)
Verified employee review (What's this?)

Head unit works well and has exceeded my expectations

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Wireless CarPlay

Crutchfield customer from Richmond, VA on 5/5/2021

2007 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Wireless CarPlay is what makes this radio standout. Easy interface and installation was a breeze.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Great Wireless Carplay

Crutchfield customer from Swampscott, MA on 4/30/2021

2003 Honda Pilot

Verified customer (What's this?)
Verified employee review (What's this?)

I've had spotty experience with wireless CarPlay, but this unit is outstanding! Very little lag, and great sound without stuttering. The radio reception is great, no HD radio, but I knew that by reading the spec's prior to ordering. Screen is clean and clear, nothing bad to say really!

Pros: Wireless CarPlay Great screen Fits double din perfectly

Cons: No HD radio No volume nobs

Crutchfield response on

5 of 5 found this helpful

JVC KW-V960BW

Crutchfield customer from Chester, MD on 3/29/2021

Verified customer (What's this?)
Verified employee review (What's this?)

So far I like the unit. I was a little disappointed, I thought it had built in Navigation. Other than that I'm happy with it.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Don't miss this one - Read it to the end. Seriously. No HD Radio.

Tom from Virginia Beach, VA on 12/21/2020

2011 Ford Expedition EL

Verified customer (What's this?)
Verified employee review (What's this?)

Warning to those who are considering this head unit. I've enjoyed it, mostly. It's a flagship model for JCV. You'll note all the high res codecs it accepts and marketing makes a big deal out of it. Audio quality is important, right. They have 5V pre-outs for better audio quality. Well, know what I missed? It doesn't have HD Radio. What? how can I miss that? I did. And I'm so disappointed about it. My 2011 Expedition came with HD Radio. It's 2020. Who would make a flagship head unit in 2020 and NOT provide HD Radio? I'll tell you who - JVC. Sure, I can stream the FM stations using an app. But I forget to since I'm....driving and the radio icon is easy enough to press. The sound fidelity is lacking. I get sad, forget about the app since I'm not use to listening to radio stations in an app. I use apps to play individual songs, not radio. Know who does have HD Radio in their comparable flagships? Everyone else. Like Pioneer. I have buyers remorse with this 960. No way I was going with the 1000 - screen too big for my truck. Seriously too big. It has HD Radio though. Why did JVC put it in that monstrosity and not the 960? I don't know either. But - now you know. If you don't care about this now, consider you might. Or not and enjoy it as everything else seems nice.

Pros: FLAC and WAV Hi-Res Audio Interface is easy enough to use. Great sound with all the options you could ever need for setting it up (speaker timing based on distance, equalizer, audio processing) Maestro Compatible - very important for maintaining steering wheel controls.

Cons: NO HD RADIO Price for not having HD Radio FM audio doesn't sound great - could be better. By a lot. Have to read the manual to understand customizations like manual, Auto 1, Auto 2 and what they mean to steering wheel integration. Trust me - you'll want to know how to use this thing.

Crutchfield response on

31 of 40 found this helpful

JVC KW-V960BW

Crutchfield customer from Fredericksburg, VA on 12/21/2020

2009 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee review (What's this?)

Great detail of the wiring, fairly straightforward install, Happy with the features

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Wireless carplay is rad, display is not bright in daylight

Brian from WAKEFIELD, MA on 11/19/2020

2015 Subaru Outback

Verified customer (What's this?)
Verified employee review (What's this?)

I researched wireless airplay HU's for a while and took a chance on this JVC KW V960BW for my 2015 Outback. After a month I can say that I'm very satisfied with the unit. Install was a breeze, minor issue with the crutchfield ready harness- the backup cam would not work and through trial and error the tech had me swap out an unused yellow connector with one that was already plugged in to the harness-Fixed it. Then I had to open it all up again since I forgot to plug in the phone microphone lol. Wireless airplay works awesome and has been flawless on my iPhone XR, it's so nice to leave it in my coat pocket! I have a remote starter (aftermarket) and airplay connects automatically as I'm opening the driver's door. I thought it might work faster when I connect with the lightning cable but I really haven't noticed any performance difference. It doesn't seem to drain the phones battery much either. I do wish the display could get brighter in daylight, I maxed the settings and still could use more, but it's acceptable. Also not having an actual volume knob kind of stinks, or it would be nice if the gesture controls worked on the CarPlay screen, you can only use them when on a JVC screen. I'm still working on my speaker/sub upgrade but the sound so far is amazing. No regrets at all buying this thing.

Pros: Wireless carplay is amazing. Sound control and GUI are great.

Cons: Screen should be brighter in daylight. There seems to be too many home screens, takes a little playing to get the hang of it.

Crutchfield response on
Customer review photo

11 of 11 found this helpful

Love the audio flexibility & Android Auto

Mark from Wood-Ridge, NJ on 10/18/2020

2010 Hyundai Sonata

Verified customer (What's this?)
Verified employee review (What's this?)

Purchased the V960BW and installation gear to make for a nice quarantine project. Unfortunately, I couldn't make heads or tails of the wiring harness on the Sony XAV-V600 I was replacing (installed by a big box retailer), so I took the loss to my wallet (and to my ego) and let them install this one. Of course, I don't fault Crutchfield for this at all. Back to the V960BW, I'm very satisfied with it. Switching to my RVS backup camera is fast and the image is clear enough. Audio sounds great through the otherwise stock setup in my 2010 Hyundai Sonata. I've had some Bluetooth drops from my Samsung phone, but I tend to think that's the fault of my phone. I like having LDAC but wonder if that's an issue. Phone integration otherwise is very good. Happy to have Android Auto here. It does drop sometimes when I go wireless, so I primarily use Auto with a wired connection. The screen can be very hard to read in sunlight, even after playing with the brightness and the feature JVC includes to adjust the brightness based on the angle of the unit as it's installed. That can be tough on some long drives in unfamiliar places. A big reason why I selected this model was to make use of the CD player, even though I end up ripping my CDs to FLAC files for my phone. One drawback with the CD player is that it doesn't support CD-TEXT, so discs that have the information embedded won't display track info on the display. Overall very happy.

Pros: Audio quality, screen size, CD player, Android Auto, Hi-Res wireless, FLAC playback

Cons: Screen glare in sunlight, confusing menus, no physical eject button for CDs

Crutchfield response on

9 of 9 found this helpful

JVC KW-V960BW

Crutchfield customer from Sutherlnd Spg, TX on 10/3/2020

2015 Ram 3500

Verified customer (What's this?)
Verified employee review (What's this?)

This stereo has it all. I love it. Not difficult to install either. I had a question about the install and the technician was a phone call away.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

JVC KW-V960BW

Crutchfield customer from Athol, ID on 9/15/2020

1994 Toyota Pickup

Verified customer (What's this?)
Verified employee review (What's this?)

Install was a breeze, works very well with my 2012 12" Comp Kicker Subs. Fixed a problem I was having with my old head unit.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Compare the sound