Customer Reviews

Jensen CMR2724

Radio works as intended. Has all the features I wanted. Does not say anywhere in owner's manual about usb has to formated to exFAT or FAT32 for it to play music off usb. I called Crutchfield tech support and they helped me out with it.

Have questions for
?

Crutchfield response on

Great fit and function

Replaced my 2005 Toyota Camry factory radio/cd unit. This was a great upgrade, good sound, easy functions, solid Bluetooth connection, nice touchscreen function. I did need the additional harness to connect the 2 factory clusters to the single Jensen port on the back of the unit. Also needed the dash kit because this unit was smaller than the factory dash opening. After all installed it looks great and functions even better. Great unit for the price.

Have questions for
?

Crutchfield response on

Hitting

Hitting lil unit, the price is nice for the unit as it is. Can't give a 5 rating as it's not hooked in yet. However, I've see/heard one in another vehicle, and would definitely recommend it, especially if looking for a good unit at a low price, does it's job quite nicely.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Nice radio for the price

Have questions for
?

Crutchfield response on

Good unit

Sounds good, descent power, bang for the buck good. Only reason not 5 star is the power/volume knob placement is not great in out installation.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Great for the price, easy install with the wire harness service (a must). Sound is fine, I wish the menus gave a little more control and options for Bluetooth. I also wish the screen got brighter. Overall great simple receiver for the $

Have questions for
?

Crutchfield response on

Jensen CMR2724

Awesomeness

Have questions for
?

Crutchfield response on

Solid replacement, easy to use

The unit performs well and is easy to set up and use. J Link works well too. I bought simply to have Bluetooth option in an older vehicle and it works as advertised. Only thing I would improve would be the volume knob is to the small side and lacks texture. May not be an issue for some but in the housing it sits in my my install it's not the easiest thing to get ahold of. Even just some grooves cut in for grip would make a big difference. But the unit as a whole works great!

Have questions for
?

Crutchfield response on

2008 F150

First I'd like to Thank the Crutchfield Team for Always offering Laser Fast and Free shipping, this Jensen unit arrived this afternoon and I had the installation complete in no time at all. The Metra dash kit and wiring was smooth and painless. The sound quality is great for an entry level unit, backup camera video quality was crystal clear. I may add an amp and sub to my truck, that's another note for later. No disappointment whatsoever from this Jensen unit! Setup was self explanatory and I was finished before dark! I've purchased from Crutchfield many times and as always I am not disappointed.

Have questions for
?

Crutchfield response on

Full of problems

Great stereo overall but constant problems of shutting off and restarting when hitting potholes/bumps/hard turns and being stuck a no camera signal screen

Have questions for
?

Crutchfield response on 4/15/2025

Once we saw this review, our Tech Support specialist, Andrew, reached out to Louis to help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

Exactly what I needed.

The only thing I don't like about this radio so far is the volume knob. A little ribbing for grip on such a small knob would go a long way. Everything else is great so far.

Have questions for
?

Crutchfield response on

Affordable option + exceptional service and support

I will start by saying I am someone who has 0 experience when it comes to auto installations especially with anything electrical. With that being said I took a chance and ordered what the site said would fit my vehicle and although the task itself may seem really novice level type of work for someone who has no clue its a big deal. I trusted that the components would fit based off of what the site said would, I spent the extra on the wiring harness and tools needed to simplify the process. When I received the product I read the directions and followed it to the T! with some additional youtube videos and forums confirmation I was able to successfully install the head unity and make it look seamless and the fact that it functions is super cool and to think that I did that as simple as it may be for some I was so surprised at the ease and the support offered by Crutchfield, it was my first experience doing business with them and most definitely will not be the last time I do business with them. The clarity of directions provided and the options to simplify the task by optional wiring harness and tool kit add on was truly a big help for me. I will be purchasing new replacement component speakers in a few weeks because of the reasons I mentioned above. If anyone is considering purchasing from Crutchfield I highly encourage you to do so, do not hesitate I can assure you that these guys are the way to go hands down 6 out of 5 stars! VERY SATISFIED CUSTOMER!

Have questions for
?

Crutchfield response on

Jensen CMR2724

Is really nice for the price and easy to hookup subs.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Not come with remote control

Have questions for
?

Crutchfield response on

not great

total piece of junk. no one can hear you on the bluetooth phone.

Have questions for
?

Crutchfield response on 3/3/2025

Jason, we're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

Jensen CMR2724

The volume button is tight but volume is adjusted by the touch screen

Have questions for
?

Crutchfield response on

Jensen CMR2724

GREAT UNIT FOR THE PRICE

Have questions for
?

Crutchfield response on

Jensen CMR2724

Perfect works great especially for the price.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Great radio for the price! Clear sound and works great

Have questions for
?

Crutchfield response on

Jensen CMR2724

Once again, great customer service from Crutchfield. For the price of the radio, it's working great could not be happier

Have questions for
?

Crutchfield response on

Great product for a great price..

Easy installation, very easy to use, and good touchscreen controls..simple yet quite capable..

Have questions for
?

Crutchfield response on

In my opinion, best product for the price.

Almost perfect for the price point. I would've liked to see a few more customization options in the settings, but besides that it is a phenomenal product. The dial feels a little flimsy but it's 100x better than having no dial at all. Pairing Bluetooth was not the most straigh forward experience I've had (it requires downloading an app in order to do any Bluetooth connectivity), but it's been a reliable connection that connects automatically when I turn it on, and even pauses my music when I shut the car off. The installation process was a bit difficult for me since I don't work on my car much, but customer service was able to walk me through the issue quickly and clearly. The only installation issue I had was that the wiring guide was not clear as to how the pin out was oriented on the car's internal wiring.

Have questions for
?

Crutchfield response on

Decent for the money.

Touch screen works well. Radio signal leaves a lot to be desired. Bluetooth sound seems dull but it connects well. It is easy to use and easy to navigate around the menus. It sits kind of deep in the faceplate I bought. That makes the volume knob difficult to use. FYI

Have questions for
?

Crutchfield response on

Great stereo

Works great. Sound is really good. Very good deal for the price. The only con is it doesn't load contacts from my phone. It's not a big deal but it would be nice. Bluetooth works great. No real complaints and for the price it can't be beat. Installation was super easy with having the pre-wired done by Crutchfield. Just plug and play. My steering wheel control works perfectly.

Have questions for
?

Crutchfield response on

Great radio

Great radio even better customer service. Had an issue with wiring and customer service walked me through it. Will only buy from crutchfield.

Have questions for
?

Crutchfield response on

Jensen junk

Out of the box wont power the rear speakers, but sent it back for a quick exchange for another model. The dial know is awkward and difficult to use also.

Have questions for
?

Crutchfield response on 1/7/2025

James, we're sorry you're having issues with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

Jensen CMR2724

Great option to add Bluetooth to an older car.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Every time I start the car the screen defaults to the lowest brightness setting. I have to manually touch the brightness button every time to see the screen in daylight. Radio doesn't save the brightness setting.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Great price with lots of features!!

Have questions for
?

Crutchfield response on

Jensen CMR2724

The unit is easy to use. I give two stars because it's the same as a dual from the local big box store. I was expecting a little more quality from Jensen. My recommendation would be if you're gonna spend this much just put a little more cash up and get a nice one.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Great for the price. Volume button is small but can work with it. Installation was not too horrible. Overall I would definitely recommend. My dad said it was better than his more expensive one!

Have questions for
?

Crutchfield response on

Jensen CMR2724

Fast Shipping, easy installation. Works great.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Very good radio for my service Truck. It serves the purpose. I'm using it for. Great price

Have questions for
?

Crutchfield response on

Wanted an inexpensive unit I paid more in the long run

Did not like this unit at all. Had so many issues with instal after I paid extra for the preconnected harness. Unit would not sit right in vehicle so I purchased another metro dash kit that ended up fitting better but lost my USB OEM plug in the armrest not to mention I ended up flashing the Maestro unit (4x)which cost me double of the head unit price? Steering wheel controls still don't work & ended up buying a Dual unit from the local big box store because I wanted something with Apple CarPlay for my daughter but after spending $300 Steering wheel controls still don't work?

Have questions for
?

Crutchfield response on 11/19/2024

Once we saw this review, our Tech Support specialist, Gage, reached out to Monica to help her further. We'll either help her get the receiver working the way it should or help her return it for an exchange or refund.

Jensen CMR2724

it dose what it's supposed to do for the price. i read some reviews and someone said the volume knob is small, and it is. the sides of the knob are smooth so trying to use the side of your finger doesn't work well. i installed this unit in a 2006 sienna with the JBL system keeping the OEM amp. now i don't know if it was me and something i did but only the front speaks are audible the rear and sub you can't hear unless you put your ear to it. i plan on upgrading everything soon so it's usable for now. but all in all it's a good unit and don't regret buying it

Have questions for
?

Crutchfield response on

Great stereo for the price

Love this stereo, great price and sounds so much better than stock stereo. I just keep going this is awesome, very satisfied indeed.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Easy to install

Have questions for
?

Crutchfield response on

Good stereo for the money!

I agree with the others on the volume control knob...too small and difficult to manipulate. Decent sound quality for the price. Install was relatively easy in my daughter's 2007 Toyota Corolla. It's better than the factory installed unit.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Radio worked great for a inexpensive factory replacement

Have questions for
?

Crutchfield response on

Thinking Jensen? Maybe save up for the better one.

Cheap and junky, no fault of crutchfield tho, I did buy the cheapest one. Got Bluetooth back and I'm happy enough for the price. If you got the dough get the more expensive one maybe.? Crutchfield wiring service was a godsend, worked out great!

Have questions for
?

Crutchfield response on

Jensen CMR2724

The only reason I'm giving ot 4 stars is because it has some delay when on the time setting. Is good quality, unbeatable for the price.

Have questions for
?

Crutchfield response on

Nice receiver

I think it's a nice receiver. I installed it into a 2013 Kia Sorento. It fits and looks good. Pay the extra money and have plugs made. It took longer to take old radio out than it took to install this one. Plug and play. Volume knob is really small, or I would have given 5 stars

Have questions for
?

Crutchfield response on

An inexpensive, and cheap head unit.

So this is an Ok head unit for the money. It does almost everything I was looking for, just not as well as a more expensive unit might have. I did save money and got exactly what I paid for. The number one thing I wanted was a unit with a built-in mic. This is one of the few that has one, and it works very well. The 2nd most important thing was Bluetooth, and that work, but not very well. Finally the display, controls, and touchscreen work, but also not super well. The knob is too small, the screen is too dim, the startup is too slow, and customization options are basically none existent. I am not super happy with my choice. I haven't decided if I will keep it or not.

Have questions for
?

Crutchfield response on 10/7/2024

David contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days

Not worth the money

I do not think this stereo is worth the money spent on it, phone never stays connected, can't use navigation, basically paid for the digital screen to tell me what's playing.

Have questions for
?

Crutchfield response on 9/24/2024

Alecia, we're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

Just ok

It's just ok . the volume knob sucks . So small and hard to turn volume up and down

Have questions for
?

Crutchfield response on

And the music goes on!

Solid unit! Great economy replacement to the failed factory unit in my 13 Silverado. I like the Bluetooth connection for phone apps and the sound quality for hands free phone while driving. The additional kits available to make wiring easy were awesome! And the head unit paired with my aftermarket back-up camera. Working great all around!

Have questions for
?

Crutchfield response on

Sound Quality

For the price, the sound quality is great! The only thing I wish was included is a speed dial function for making phone calls. Other than that, very happy with the unit.

Have questions for
?

Crutchfield response on

Jensen CMR2724

Volume knob too small ! Have difficulty adjusting ! Can I return and get same unit with touch screen volume ??

Have questions for
?

Crutchfield response on 9/10/2024

Rickey, we're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield and would like to exchange it, please contact one of our advisors at 1-888-955-6000. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

Jensen CMR2724

Really good value!

Have questions for
?

Crutchfield response on

Henson CMR2724

Works well. Wish it had an option for navigation though

Have questions for
?

Crutchfield response on

Jensen CMR2724

Affordable and easy to use stereo for my old truck. Install kit made it very easy.

Have questions for
?

Crutchfield response on