Contact us
Close contact box
Connect ID #
899 118 857 4
Connect ID #
899 118 857 4
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Thank you. We will be calling you .
We're sorry. We have encountered a problem.

Customer Reviews

Kenwood Excelon P-XRW102DB

Kenwood Excelon P-XRW102DB Reference Series down-firing sealed enclosure with one 10" subwoofer


2.0 out of 5 stars
1 review
View this product
Poor box construction

Ryan from Cotati, CA on 12/23/2023

2013 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee review (What's this?)

I took it out of the box and found one of the side pieces wiggled and squeaked where the bottom is. Under the carpet. It was disappointing the construction wasn't solid. Too big to send back. I don't want to deal with that hassle. So I'll have to put a few screws in it. I haven't even hooked it up yet. Hopefully the sound makes up for the lack of solid construction.

Pros: Looks great

Cons: Poor construction. Too large to ship back.

Crutchfield response on 12/28/2023
Once we saw this review, our Customer Support specialist, Nancy, reached out to Ryan to follow up. If you encounter a problem with anything you purchase from Crutchfield, it's important to contact our Customer Support or Tech Support teams right away. They can help you solve the problem or set up a return within 60 days of purchase.

0 of 0 found this helpful

Compare the sound