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Customer Reviews

Metra 99-5847CH Dash and Wiring Kit

Install and connect a new car stereo in select 2011-15 Ford Explorer models with 4.2" screen — single or double-DIN radios (Charcoal Gray)

MFR # 99-5847CH

Metra 99-5847CH Dash and Wiring Kit

Metra 99-5847CH Dash and Wiring Kit

Install and connect a new car stereo in select 2011-15 Ford Explorer models with 4.2" screen — single or double-DIN radios (Charcoal Gray)

MFR # 99-5847CH

4.0 out of 5 stars
27 reviews
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Like It

Keith from Victorville, CA on 6/19/2023

2015 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

The new control interface is very clean and easy to use. Install was a bit challenging due to the instructions. Not detailed enough even for an knowledgeable person. Many options to fit your specific vehicle options.

Pros: Clean look and great fitment.

Cons: Installation instructions need work.

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Keith from Bella Vista, AR on 5/15/2023

2012 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Easy installation, the kit looks stock, and the touch screen control for the air conditioning is easy to use and operates the system correctly.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Looks great works great

Eric from MN on 4/22/2023

2014 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Product looks good and fits well. Looks factory. There were a few minor things that made it confusing when installing. The harnesses were called something different in the discription than what the bags were labeled. There was not a proper wiring diagram. It was words to tell you what needs to be hooked up. It took me a few minutes to translate. Even a drawing with the harness showing which wires would have been awesome.

Pros: Looks and works great

Cons: Needed a wiring diagram and a packing list showing each harness.

Crutchfield response on

0 of 0 found this helpful

Plug and play

Carlos from Delaware, OH on 3/31/2023

2008 Chevrolet TrailBlazer

Verified customer (What's this?)
Verified employee review (What's this?)

Incredibly easy to understand! It fits sow well and very clean !! No problems encountered

Pros: It was very easy to work understand and install

Cons: The pins you have to put you're self in the bottom

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Nathaniel from SEBRING, FL on 3/18/2023

2015 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

It's buggy. I've had it installed less than 6 months and currently the top screen for AC controls isn't working.

Pros:

Cons:

Crutchfield response on 3/20/2023
Once we saw this review, our Tech Support specialist, AJ, reached out to Nathaniel to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Ford Explorer

Mark from Douglasville, GA on 2/20/2023

2014 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Easy application, good step by step instructions how to install. All the extra harness if needed. Looks and sounds great!

Pros:

Cons:

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Confusing wiring install, came cracked\Scratched

ed from brookfield on 1/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Overall I am happy, the product came scratched\cracked which I didn't notice until it was installed. Instructions are very confusing and had to rewire the rear speakers to a 2nd harness. Seems to reconfigure itself every time you turn on the car which shuts the radio off.

Pros: looks great. Allows for HVAC controls to be used and aftermarket radio installed.

Cons: confusing install, instructions not easy to understand. Couldnt get steering controls to work, wire harness very short so not much room to check your install. Also seems to reconfigure itself everytime you turn on the car which shuts the radio off

Crutchfield response on
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0 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Frank from Riverton, NJ on 11/21/2022

2015 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Started out like a jig saw puzzle but ended up working like a charm

Pros: The Crutchfield product specific wiring instructions made the process much easier

Cons:

Crutchfield response on

0 of 0 found this helpful

Great product great Service

Robert from Spring Lake, NC on 9/3/2022

2015 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

The kit was great included everything needed. Looks factory and has options to customize as well. Crutchfield made it plug and play easy with the extra with the Ready Harness service. Customer service was great as well.

Pros: Looks factory with customization options Was able to match the HVAC control colors to the rest of my interior accessory lights and new stereo.

Cons: A bit pricey, but unfortunately a necessary evil thanks to moden automotive electronic designs.

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Bobby from Greenville, NC on 5/9/2022

2015 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

I think it is a pretty good item. It allows me to control my SUV's heating and air controls while it provides a place for a touch screen radio/ dvd,cd unit. That's a good thing! Thumbs up ?? on it!

Pros: Going from a base Explorer radio setup to the touch screen with a backup camera is very Kool....

Cons: Wish touch screen could have been at the top.

Crutchfield response on

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Cross, SC on 12/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

It shut down after the first day it was installed. I took it be to installation place to be reset. I was notified that the the dash might need software updated if it happens again. However, after two weeks it never shut down (knock on wood).

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Cons:

Crutchfield response on

0 of 0 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Glenolden, PA on 6/14/2021

2013 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

quick and easy to install - had an issue with radio but the support team was great

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Cons:

Crutchfield response on

0 of 0 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Jacksonville, FL on 4/24/2021

2015 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Installed well. Visually a nice upgrade from the original.

Pros: Instructions were extremely helpful. I have very little wiring knowledge and was able to install this. Crutchfields techs were a massive help in regards to my questions.

Cons:

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Amissville, VA on 3/31/2021

2013 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Love the look and usability of the console..perfect fit

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Essex, MD on 1/26/2021

2013 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Perfect fit looks like factory.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Chicago, IL on 9/5/2020

2014 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

Relatively simple to assemble. The only thing you will lose is the outside temperature, the rest of the functions remain and work well.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Dade City, FL on 7/12/2020

Verified customer (What's this?)
Verified employee review (What's this?)

At 1st didn't work but after calling talking to tech guys they send me another one and it works all great and fix like a glove! My wife loves it now! At 1st she didn't! But after fix she loves!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Too expensive and already broken

Thomas from Indianapolis, IN on 5/11/2020

2001 Chevrolet Blazer

Verified customer (What's this?)
Verified employee review (What's this?)

The fit for this is nice, but it's reliability is not good and it is uber-expensive for what you get. I have had it installed for less than 2 months and it is already glitching. When I press the volume up/down button on my steering wheel (Brand new steering wheel switch, BTW), it only works for 1 increment, then never works again until car power is cycled. And the seek up/down on the car causes the radio power to reset. Resetting the software for the vehicle and running any available updates hasn't resolved the issue. Guess we are stuck with useless steering wheel controls on our 2013 Explorer as the purchase was 61 days ago...

Pros: Nice fit and look

Cons: Too expensive and software is glitchy and already broken

Crutchfield response on 5/19/2020
Once we saw this review, our Tech Support guru, AJ, reached out to Thomas to help him with his kit. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

4 of 4 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Guntersville, AL on 3/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy installation and a perfect fit

Pros: Matches the trim color Bolts directly in If the factory A/C controls go out it takes care of that

Cons: A lot of wiring to arrange with the radio wiring

Crutchfield response on

0 of 0 found this helpful

Metra 99-5847CH

Crutchfield customer from Talking Rock, GA on 12/5/2019

Verified customer (What's this?)
Verified employee review (What's this?)

installed in my 2015 Explorer, great fit, everything works as it should. I have a the same set up (99-5839CH) in my 2014 Mustang as well.

Pros: Fits perfect, looks factory, east to install

Cons: only one I can think of is that I lost the outside temp display my original Ford unit had, Metra confirmed that this unit does not offer that but no big deal.

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Mount Holly, NJ on 6/21/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Did not work first time. Had to ship back and get a new one.

Pros: Looks real nice when installed

Cons:

Crutchfield response on

1 of 1 found this helpful

No good as advertice

Crutchfield customer from Carolina, PR on 5/7/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Looks Great.Works but no as adverticed.every time you turn on your car needs reprogram the dash kit to turning on the AC.Tech support send me a new one and have the same problem.

Pros: Looks good

Cons: No works fine, too expensive.

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Hampton, VA on 4/22/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Works as it should just wish it would intergrat the factory USB and AUX connections

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Cordre from Powder Springs on 3/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Horrible.....Do not Waste your time

Pros:

Cons:

Crutchfield response on 3/5/2019
Once we saw this review, our Tech Support guru, Daniel, reached out to Cordre to help him get his kit installed correctly. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

Overall just ok

Bob from Greencastle, IN on 2/27/2019

Verified customer (What's this?)
Verified employee review (What's this?)

It is overkill for what I wanted. I just wanted to retain my standard hvac controls in a new location. This made them a touchscreen which is hard to work when you just want to crank the heat up a bit. It also won't remember my vehicle type (I guess the touchscreen works in multiple vehicles). I am going to call Crutchfield about that and see if I can fix it. This was professionally installed. Fit and finish was good.

Pros: Fit and finish good. Fits the vehicle, only one I found that would.

Cons: Turns simple HVAC controls into a complicated touchscreen. Won't remember vehicle type. Expensive.

Crutchfield response on

3 of 3 found this helpful

Simply Perfect!

Crutchfield customer from Tucson, AZ on 8/27/2018

2013 Ford Explorer

Verified customer (What's this?)
Verified employee review (What's this?)

The part fit perfectly into my dash and included all the wiring, which resulted in a refund from the retail store I'd originally purchased the other part from.

Pros: Fits perfectly, my AC is now touch screen, sleek, clean look!

Cons:

Crutchfield response on

1 of 1 found this helpful

Metra 99-5847CH Dash and Wiring Kit

Crutchfield customer from Cincinnati, OH on 6/24/2018

Verified customer (What's this?)
Verified employee review (What's this?)

It was easy to install My order come sooner than expected Great customer service

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

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