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Customer Reviews

Pioneer DMH-WC5700NEX

Pioneer DMH-WC5700NEX Digital multimedia receiver

MFR # DMH-WC5700NEX

4.5 out of 5 stars
67 reviews
View this product
Spotify does not play right

Bernardino from Dublin, OH on 3/20/2025

2018 GMC Sierra 1500

Verified customer (What's this?)
Verified employee review (What's this?)

Spotify does not stay connected with the apple car play. Keeps pausing in the middle of songs. Other so far the rest of the radio head is great and the sound is 100x's better than the stock radio.

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Crutchfield response on
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0 of 0 found this helpful

Vibration and fan/buzzing noise

Eric from FARMINGTON, NY on 2/27/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I installed my first DMH-WC5700NEX and it worked fine for a couple of years. Then it started sounding like there was a piece of paper hitting a fan blade and I could feel a vibration coming from the unit itself. The noise was not coming through the speakers, it was coming from the unit. I was sent a replacement unit and it has worked for a couple of years, but now it is making the same type of noise and the vibration is worse than before. I called Pioneer and they only suggested I send it to their repair shop. I don't really want to put any more time or money into this unit.

Pros:

Cons: Same problem on 2 different units.

Crutchfield response on

0 of 0 found this helpful

Took out after a year of despair

Fred from Ontario, Canada on 12/29/2024

Verified customer (What's this?)
Verified employee review (What's this?)

How this thing as 4.5 starts is a real mystery to me. The UI let you swipe the home screen up-down-left-right to get to "shortcuts screens" or long press to start customizing the tiles so when your driving and press a command on the home screen and your finger slide off by one micron, because you are in a moving vehicle, you end up somewhere else or if you accidentally touch it one millisecond too long now you end up customizing a tile. NOT SAFE NOT USEFUL If you are using remote start you will need to manually connect your phone every time you get in. Auto connect works fine if you are in the car at boot up, always had a solid connection. The lag is probably the worst part of it all, sometimes needs to wait 2-3 seconds before the screen respond to simple press of the "connectivity button" or any other button.. Capacitive button are finicky to use borderline useless. Too many features and no processing power to run them. I also had many freeze up that would give me a blank screen with a microphone icon in one corner that would need me pull over get in park, turn off the car, open the door to kill the ACC power. (Putting a switch on the ACC for my next install, never know} Sound quality was good, sitting position DSP really bring the soundstage to you. Setting menu is also fine, just get a bit blurry when getting deep in there. Crutchfield service is great, needed help with menu, could not get back to a camera setting that i just change.

Pros: Sound quality Solid phone connection DSP preset Crutchfield tech support

Cons: UI Lag Auto Phone connection expires after boot Ugly screen layout Over customization NO processing power

Crutchfield response on

0 of 0 found this helpful

Unusable at 13 months.

Forrest from Oklahoma City, OK on 12/13/2024

2015 Subaru Forester

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Android Auto would randomly reboot every 30 minutes or so when new but it wasn't worth it to replace it. Now after 13 months audio stutters and cuts out horribly 4/5 times I drive the car. Verified its the headunit because if you pause the audio it keeps playing and stuttering for a second or so until the audio buffer is emptied. Occasionally hard freezes and requires restarting the car to use it again. Waste of $$$ and never buying pioneer again.

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Crutchfield response on

1 of 1 found this helpful

Worse Pioneer I have ever owned.

Christopher from GARLAND, TX on 8/17/2024

2013 GMC Sierra

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Verified employee review (What's this?)

Hate this unit. I have never had a device so glitchy. Sometimes it works, most of the time it doesn't. I have to pull over and restart vehicle to get it back on. Switching from one device to another will cause his thing to lock up. Sometimes it looses the sub output and sound quality to the front and rear speakers. Connection to iphone blows.

Pros: nothing

Cons: everything

Crutchfield response on 8/20/2024
Christopher contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

4 of 5 found this helpful

DMH WC-5700NEX 2004 Vette

Ryan from Philadelphia , PA on 5/12/2024

2004 Chevrolet Corvette

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Verified employee review (What's this?)

2004 corvette installation. Fabricated aluminum angle brackets to mount into factory location and use original bezel. I still had to drill out the factory center brace rivets and remove the brace to have enough space for this unit. It can be bolted back in if originality is preferred later on down the road. The small gaps on LH and RH of unit were filled with custom made plastic filler plates. Infinity Kappa component (front) 12" sub rear, and mid mount are 5 1/4" Kappa 2-way. Best sounding system I've had and I love the head unit's display and ease of use. Crutchfield made it a breeze locating the power antenna, VSS, light dinner wires, etc. I still need to ask them how to power off the head unit so I can go through a car and keep the antenna retracted.

Pros: Clean, easy to use, easy to install, Crutchfield team and documentation made everything a breeze. Sound and screen function is the best I've used.

Cons: Ease to find a power off feature.

Crutchfield response on

1 of 1 found this helpful

Good stereo

Corina from Chino , CA on 4/23/2024

2008 Ford Escape

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System works well, but screen has a short delay when you tap on the screen. If you expect it to respond like a smart phone it won't. I personally don't mind it but others might.

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Crutchfield response on

3 of 4 found this helpful

Pioneer DMH-WC5700NEX

Danny from Lexington, SC on 4/17/2024

2022 Ram 1500 Classic

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Verified employee review (What's this?)

I like all the features but I'm gonna send it back because the remote is made super cheap and have to be no further than 12in from the radio. The touch screen looks nice but has a 2-3 second delay when pressing the buttons. I would not recommend.

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Crutchfield response on

5 of 5 found this helpful

Worst Pioneer Ever Made

John from Richmond, Virginia on 4/4/2024

2009 Ford Ranger

Verified customer (What's this?)
Verified employee review (What's this?)

There is no way this stereo has a five star rating. If you use this deck with an IPhone you can give up getting it to operate correctly. Crutchfield customer service has been awesome, even sent me a second deck. But as far as this Pioneer head unit it WILL NOT consistently allow you to have use of CarPlay. This deck WILL NOT allow you to connect to the Internet. This deck WILL NOT recognize you are connected via Bluetooth despite your phone telling you that you are. Even when plugged in via USB this deck rarely recognizes the iPhone. Been almost a year and I just pulled it out and replaced it with a cheap head unit that works flawlessly. Seriously there needs to be a class auction lawsuit against Pioneer for these higher priced decks. Again Nothing against Crutchfield here they have been 100% awesome in trying to solve this Pioneer head unit/CarAVassist app issue with me.

Pros: Sounds decent when all the functions work.

Cons: Doesn't work to full function more often than it does.

Crutchfield response on 4/9/2024
John contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

4 of 4 found this helpful

Pioneer DMH-WC5700NEX

Andrew from Shelton, WA on 3/17/2024

2015 Ford F-350

Verified customer (What's this?)
Verified employee review (What's this?)

Works great it's nice if you need the extra room in the dash

Pros: Screen separate from deck

Cons: Can't put the deck on the top of the screen would have been nice for install in my truck

Crutchfield response on

0 of 0 found this helpful

Crutchfield Rocks!

Timothy J from BELLFLOWER, CA on 11/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I was not happy with the JVC I originally ordered. The return process was easy and fast. In the meantime the replacement Pioneer unit and cables were shipped quickly. The user interface on the Pioneer is much better, as is the user the manual. The installation went well and contacting Crutchfield support was fast and easy. The only cons seem related to our vehicle, 2021 Honda Civic LX. The backup camera view only showed the fisheye view, and video would cut out intermittently. This seems to be an issue with the Honda, not Crutchfield's wiring harness. In the end, I took the car to a nearby stereo installer and they confirmed they also could not stabilize the rear camera angle and intermittent problem. They installed an aftermarket rear camera and all is great with the new unit. My wife is really enjoying the new features and now has Android Auto capabilities in her Civic LX. Wetzel from customer support was fantastic to work with throughout the entire process!

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Crutchfield response on

0 of 0 found this helpful

Great upgrade

Jacob from Puyallup, WA on 10/4/2023

2010 Mazda 3

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First experience with an upgraded HU. Made sure to add all of the recommended plug n play harnesses. Went into a Bose 2010 Mazda 3 without a hitch and increased the audio sound.

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Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WC5700NEX

Michael from Holland, MI on 10/1/2023

2011 Toyota Tacoma

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I like. Very nice.

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Crutchfield response on
Customer review photo

0 of 1 found this helpful

would recommend

Jason from Campbell, NY on 8/29/2023

2014 Toyota RAV4

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Verified employee review (What's this?)

Great unit. Does everything you'd want it to do and more. Not overly complicated to setup, and works reliably. Great option for retaining factory features too.

Pros: Features Sound quality Ease of setup

Cons: Some features require you to have a hot spot in your car, which I do not have.

Crutchfield response on

1 of 1 found this helpful

Pioneer DMH-WC5700NEX

Crutchfield customer from SPOKANE VALLEY, WA on 8/24/2023

Verified customer (What's this?)
Verified employee review (What's this?)

It took me awhile to figure it out but WOW the sound coming out of the DMHWC5700NEX is excellent, well worth the bucks I spent.

Pros: Got the quality sound I was looking for.

Cons: None so far

Crutchfield response on

2 of 2 found this helpful

excellent worth the monry

Crutchfield customer from SAINT CLOUD, FL on 7/21/2023

Verified customer (What's this?)
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I'm still learning all the different features it has, but up to now its an amazing product. Cadillac was charging me more than what I paid for the car system an it was not even a name brand.

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Crutchfield response on

0 of 1 found this helpful

A few minor flaws but love it overall

Lindsay from Amherst, MA on 7/7/2023

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Verified employee review (What's this?)

I've had this unit for over a year now. The ability to use CarPlay wirelessly in my 2015 Accord has been a game changer. I sometimes have an issue where I get a notification that the "speed sensor is detached" and shortly afterwards my map will get wonky. This may be more of an installation issue and it has been less prevalent since I got the iPhone, but it's still a pain when it happens. My only other complaint is that I didn't realize I would lose all my physical knobs and dials upon installation- changing the volume with just the steering wheel controls is annoying when I need to do so quickly.

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Crutchfield response on

6 of 6 found this helpful

Pioneer DMH-WC5700NEX

Dameon from Fort Worth, TX on 5/16/2023

2018 Chevrolet Camaro

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Verified employee review (What's this?)

All in all a great purchase with a few minor hurdles to get over

Pros: Has great features like the wireless CarPlay the 14 band eq is great

Cons: It's pain to install in my 2018 camaro the harness that designed left some stuff out

Crutchfield response on

0 of 2 found this helpful

Great sound, flexible mounting.

John from Blevins, AR on 5/16/2023

2011 Mercedes-Benz SLK-Class

Verified customer (What's this?)
Verified employee review (What's this?)

Changing out the head unit in a 2011 Mercedes SLK350 from the factory COMAND unit to this one. Not the easiest install I've done, by far, won't even get into the harness fun needed to keep the SWC working (which is mandatory in this car, they do a lot more than just volume and station control, which ran thru the factory head unit). This unit fit perfectly, the flexibility of the mounting system made it a breeze. Functionally it's fantastic. Takes some time to learn how to get around on it, and that can be frustrating, doing 70MPH while yelling "Why is this thing doing that???". But once the basics are learned, just a glance at it and you know where to touch the screen. I now have a DMH series in two cars and a truck, this SLK, a 2014 Camry, and a 2016 Tacoma. They are different models but most touch controls are similar, so that's helpful. There are more input and outputs on this than I'll ever need, but it's nice knowing they're there should I move it to another vehicle someday and want them. Despite the RMS output (average at best) it sounds quite nice, the EQ actually can make a difference in the sound. I'm pretty happy with it and will continue to buy Pioneer, and of course from Crutchfield.

Pros: Very flexible mounting options. Tons of inputs and outputs. Sounds great!

Cons: On-screen navigation can be very confusing, frustrating.

Crutchfield response on

1 of 1 found this helpful

Terrible user interface

Mark from NEWARK, DE on 4/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I love the functionality of being able to use MagSafe charger and connecting to the wirelessly. However, the user interface of the Pioneer unit is terrible. I can only control the volume through the steering wheel controls and the user interface has significant lag. Not sure what the '+' and '-' on the touch display are supposed to do, but they don't seem to do anything - they certainly do not control the volume. I tap on the steering wheel control to skip ahead and there's almost a 2 second delay before anything happens. The unit also gets into some sort of mode where it only displays the app that's playing via CarPlay, such as Overcast. I found through trial and error that if I hit the voice control on the steering wheel for Siri that I can get the CarPlay menu back. Overall, not happy at all with the unit and would not recommend it.

Pros: Wifi connection for Car Play is awesome.

Cons: Very slow user interface. Non-intuitive user interface. User interface gets stuck in weird modes. Volume can only be controlled on the steering wheel.

Crutchfield response on

10 of 14 found this helpful

Excellent headunit, excellenter support!

Randy from Columbia, SC on 4/11/2023

2018 Honda CRV

Verified customer (What's this?)
Verified employee review (What's this?)

Fantastic unit. Does everything and does it well. Sure it doesn't play CDs, but it's 2023, what's a CD? Wireless Android Auto and Carplay and very intuitive interface. Even better than the head unit though - Crutchfield's support. I installed the unit on Easter Sunday and there were still techs available when I called with an issue. Of course, their ready harness was perfect and the issue was on my end, but they were helpful the entire way through.

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Crutchfield response on

4 of 5 found this helpful

Worth it!

Jacob from New Carlisle, IN on 3/24/2023

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Very happy with this purchase. Easy to use and nice features.

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Crutchfield response on
Customer review photo

0 of 0 found this helpful

Pioneer DMH-WC5700NEX

Matthew from Moreno Valley, CA on 3/7/2023

2008 Toyota Sequoia

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Love the stereo. Easy to operate, and comes with a lot of convenient options.

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Crutchfield response on

1 of 1 found this helpful

2012 Silverado Install

James from Mount Airy, MD on 2/28/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Nice unit, good sound with factory Bose speakers

Pros: Great fit

Cons: Some of the touch screen target buttons are small for big fingers

Crutchfield response on
Customer review photo

6 of 6 found this helpful

Disappointed

Polly from Tierra Verde, FL on 1/27/2023

2008 Toyota Camry Solara

Verified customer (What's this?)
Verified employee review (What's this?)

While the technical staff at Crutchfield is AWESOME!, I must say I am disappointed with the product. It is advertised through Pioneer as Alexa capable. However, after phone calls to Crutchfield AND Pioneer, I found the radio only connects with Alexa if one has "personal hotspots" through their cellular service. I don't. And to change my cell plan would cost significantly more per month. Sadly, my old factory radio would allow for an auxiliary connection to the Alexa car device. This radio won't let me do that. Fair warning to you all. This is NOT mentioned in the publications for the Pioneer Nex car radios.??

Pros: Nice screen

Cons: Not enough apps through car play offered. Not Alexa friendly.

Crutchfield response on 1/31/2023
Polly, we're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

7 of 14 found this helpful

Pioneer DMH-WC5700NEX

Joshua from Austin, MN on 1/26/2023

2009 Chevrolet Silverado 2500/3500

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Install went great thanks to crutch field tech support. Only been a week but I love it. Great upgrade from the factory head unit

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Crutchfield response on

1 of 1 found this helpful

Pioneer in 2004 Solara

Michael from Louisville, NE on 1/24/2023

2004 Toyota Camry Solara

Verified customer (What's this?)
Verified employee review (What's this?)

Wiring harness was perfect. It took some work to find the 3 wires I had to manually tap into but Crutchfield told me where they were so at least I knew where to look. Also did the Pioneer backup camera and it all works great.

Pros: Wireless Apple CarPlay works great. Effortless. Great connection.

Cons: Only the difficulty in finding the speed sensor wire. Just took a little time.

Crutchfield response on
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2 of 2 found this helpful

Very nice

Kyle from Norway, MI on 1/23/2023

2005 Dodge Ram 3500

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I had a friend of mine install this and it's a huge upgrade over my old Pioneer head unit. Jam packed with features (a nice chunk of which I'm never going to use), a great screen, a remote to help offset the "which part of the screen am I touching while I'm driving?" issue (I mostly use it for volume control and song skipping), and the ability to manage a nice chunk of the head unit from a linked Android phone (firmware, screen layout, etc).

Pros: Easy to setup, looks great, sounds fantastic, works with everything I want to hook up to it.

Cons: Android Auto is glitchy in certain rural areas regardless of wired or wireless.

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Amazing Unit to replace Toyota Entune System

Brien from Frederick, MD on 1/7/2023

2019 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

Really ended up being the perfect replacement for my 2019 Tundra 1794 edition. The package that is sold on crutchfield required no slicing. Just make sure to get the ACC-HU-PIO1 with everything. Its just straight plugging in everything from there. A few tips for anyone looking to install in a Tundra since I don't really see much out there on this: 1. The USB and Microphone that come with the Pioneer can run straight down to the factory USB slot. You can remove the factory USB which leaves a very convenient opening for both without having to mod anything. 2. If you use Maestro, just be ready to run the ODB connector through the side, down under the steering column. I recommend having some kind of cable runner if you are going to do this. its easy with one, but I would think this would be a nightmare otherwise and seems to be the neatest way to run the cable without modification and still hiding everything. Other than the two steps above, the install is amazingly simple, without any need for splicing. My Entune died within a year of having the Tundra and I refuse to trust Toyota to replace the head unit themselves. The unit is crap anyway. The WC5700NEX improves my sound, has Apple Car Play, and just does everything better.

Pros: One big pro is the size of the unit. The design makes it much easier to deal with cable management when putting everything back together. You don't need to shove cables around and pray nothing gets caught. Another is the ability to put it all together without the need to splice anything. Maybe I am old, but this is the first time I was able to just plug it all together and drive off. There are plenty more, but lastly I will put sound quality and Apple Play as the last big PROs

Cons: If anything, its just that you can't use factory USB connection and microphone with this system. It doesn't bother me at all, but know you are going to have a USB C cable running somewhere from the unit if you want plug and play. Otherwise, I have only had it hooked up for a few hours but all seems far supperior to the junk Toyota installed originally.

Crutchfield response on

9 of 9 found this helpful

Simply the Best!

Michael from Thomaston, CT on 1/4/2023

2011 Subaru Outback

Verified customer (What's this?)
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If you are looking for one of the best Head Units, look no further. The Pioneer DMH-WC5700NEX is one of the best aftermarket Android Auto/Car Play units on the market. Pretty much has every bell and whistle you could ask for. I highly recommend paying the $25 to have Crutchfield wire the Harness. They made installing this unit along with a iDatalink Maestro RR and SiriusXM SV300 pretty much plug and play. The hardest part of the entire install was taking the dash apart and removing the old factory radio. Having wired or wireless ANdroid Auto/Apple Car play is awesome. HD Radio is another huge plus along with USB-C (instead of the older USB-A). Love the single din chassis along with the double din face. Tons of room after removing the factory double din radio.

Pros: Wireless and wired Android Auto HD Radio USB-C HDMI Input Great Sound Responsive Touch Screen Loads of features

Cons: None

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Great unit

Franco from Ft. Lauderdale, FL on 1/2/2023

2014 Ford F-350

Verified customer (What's this?)
Verified employee review (What's this?)

Fantastic head unit. Upgraded from an older DMH version. The single din chassis with the double din screen is really amazing. It's not bulky to install anymore like a full double din. The output sound quality is excellent as you'd expect from a performance Pioneer unit. Extremely happy with this purchase!

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Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WC5700NEX

Denis from Washington, DC on 12/21/2022

2008 Saab 9-3

Verified customer (What's this?)
Verified employee review (What's this?)

The good - sounds great, XM and HD radio are both very clear. The screen is nice and easy to read, relatively good response. I replaced a DMH-1500NEX with this but I have to say the 1500 seems to be a bit more solid software wise. Wireless carplay works until you step out of the car for a second, the buttons on the left side are VERY unresponsive unless you hit them just right and I didn't see any means to calibrate them. When going between carplay and XM or radio it always brings you back to the home screen instead of directly to the source. Other than those minor issues, happy with it.

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Crutchfield response on

5 of 5 found this helpful

Pioneer DMH-WC5700NEX

Jonathan from Tucson, AZ on 12/19/2022

Verified customer (What's this?)
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Works great. Start up is fast and back up camera pop up is almost instant

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Crutchfield response on

2 of 2 found this helpful

Pioneer DMH-WC5700NEX

Rick from SCOTTS VALLEY, CA on 12/15/2022

2017 Subaru Outback

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Installed in a 2017 Subaru Outback. Be sure to buy the Maestro PIO1 wiring harness - it does not show on Crutchfield as an option for this stereo but it should. It works great and made it so I only had to attach one wire - the blue antenna wire. Everything else was plug and play. It should be noted that you must keep the STARLINK/Eyesight unit (black box on bottom on factory stereo) wired up - don't remove it or you won't get any front channel audio. I was able to use the factory mounting bracket to install the stereo - no need for any of the new brackets. But, you will need some washers and a piece of weather striping to securely attach the stereo faceplate to the Metra dash kit. The weather stripping fills in a small gap along the bottom of stereo screen. Looks ok, as long as you get the right stripping.

Pros: Easy install if you buy the optional iDatalink Maestro module/harnesses and the PIO1 harness. Beautiful screen. CarPlay works perfectly.

Cons: No hardware to attach stereo faceplate to Metra dash kit. Spent an hour on the phone with technician trying to figure out why front channels weren't working - solution was to keep STARLINK.

Crutchfield response on

3 of 3 found this helpful

Ford Expedition/Pioneer 5700nex

Don from BROOMFIELD, CO on 12/14/2022

2008 Ford Expedition

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installed in 2008 Expedition to replace OEM. Looks great. Great functionality. Stange getting use to no physical volume knobs, but good. I had Crutchfield do the ready harness connections-well worth the $25. Still have to figure out how to tap the oem x/m antennae (don't want to run another antennae) to the new receiver. Technical support was great.

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Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WC5700NEX

Luke from Grass Valley, CA on 12/10/2022

2014 Mazda 6

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Functionality wise I like almost everything about this receiver but there are a few things to be aware of for installation. I thought the small size of this thing would make installation easier but my car had a large double din receiver with a bottom mount in the back. This Pioneer receiver is not as long (deep) as the stock one, so there was no way to attach that bottom bracket to the pioneer, so it's kind of resting on the bracket (see photo). There was also a minor issue with the Pioneer screen not being as tall as the Metra Mazda dash kit, so there were gaps (see photo) that I had to fill up with some foam gasket stuff. Other than that everything went smoothly with the install and I have the rear backup cam and steering wheel controls working the same as the stock radio. Wireless Carplay is super convenient not having to plug in every time I get in the car, but every once in a while playback stutters a little. Also when first starting the car, the music starts playing over Carplay for like 5 seconds and then stops, and I have to manually hit play again, maybe there's a setting or something to fix that but it's annoying.

Pros: Nice display, interface design is sleek

Cons: Screen height gap, wireless Carplay stutters sometimes

Crutchfield response on
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1 of 2 found this helpful

Good radio! Easy install!

Rori from Medway, MA on 12/7/2022

2016 Toyota Tundra

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I installed this in a 2016 Tundra Double Cab with SR5 trim; I installed with a new XM radio (using factory antenna), GPS (using factory antenna), steering wheel controls, factory backup cam, and vehicle menu. This means that I kept all existing functionality and gained all the features of a new radio: Comments: 1. This head unit does Android Auto wireless nicely; simply get in the car and go -- it will connect wirelessly and start your Android Auto. 2. The unit itself does what it needs to do, well. I wish the screen was a little bigger but I could have paid more for that. 3. I highly recommend getting Crutchfield to build the harness for you because it saves time. 4. I had one issue getting steering wheel controls to work; a quick call to Customer Service fixed that (great service!!) 5. I wish I had known that I could use factory GPS and XM antenna's -- so check if those are available before purchasing and buy the factory to radio antenna adapter kit. Good purchase and was easier to install than I expected!

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Crutchfield response on

3 of 3 found this helpful

Pioneer DMH-WC5700NEX

Dan from Tucson, AZ on 12/6/2022

2014 Toyota RAV4

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Bought this to replace the stock head unit in a 2014 Rav4. This was my first in a car with steering wheel controls, so an interface is required to maintain use of them. Glad I bought everything from Crutchfield, as I had a few questions during the install. Crutchfield's tech support answered quickly and got me going every time. So, it's installed, looks great, sounds great and everything works. Far superior to the stock unit. Here's the big rub. I bought it for the WIRELESS Android auto feature. Wired worked fine, but I didn't want to have to plug in my phone every time I got in the car. Turns out, if you don't have a Pixel phone, getting wireless to work is not easy. Spent 2 days searching the internet for a solution. Found it, changed a secret setting in my phone, and like magic, it starts working. Android Auto launches automatically when the radio boots, no need to touch the phone. Now, it will read texts to you, allow you to compose and send a text, make a phone call, search for an address and more - all hands free using voice commands. Very nice, and exactly what I wanted. My only complaint now is that I wish Pioneer had made the home screen display options more flexible, but that's a very minor gripe. I personally like Pioneer, and I like this unit a lot, but if you don't care about android auto functionality, there are cheaper options. For me, this is a very nice unit, and with wireless android auto working, it is fantastic.

Pros: So much better than the stock unit. Steering wheel controls, stock usb and aux ports work. It can read folders on usb drive, can shuffle songs, and even remembers where it left off. All simple things that the stock unit could not do. Display is clearer, music sounds better, even phone calls sound better. Love the functionality of wireless Android Auto.

Cons: Wish the engineers would build voice command functionality directly into their head units so that android auto or alexa wasn't required. Needs a non-glare screen. Why do car engineers always angle the faces up, creating perfect opportunity for blinding glare? Why does Pioneer put a sticker on the face that leaves residue ? Needs a very thin something to put between faceplate edge and dash bezel to prevent squeaking.

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2 of 2 found this helpful

Pioneer DMH-WC5700NEX

John from Americus, GA on 12/5/2022

2007 Ford Explorer

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The head unit is amazing!

Pros:

Cons:

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0 of 0 found this helpful

Pioneer Dmh-5700nex

Craig from Crestview, FL on 11/10/2022

2015 Chevrolet Equinox

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Great Product with lots of features.

Pros:

Cons:

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0 of 0 found this helpful

Pioneer DMH-WC5700NEX

Ken from South Hill, VA on 10/26/2022

2016 Dodge Durango

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Better than expected. I was really surprised of all the features that I had even in my 2017 vehicle.

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Cons:

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0 of 0 found this helpful

2016 F250

Scott from Hudsonville, MI on 10/13/2022

2016 Ford F-250 Super Duty

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Wow, what a difference in the sound. I was concerned that I would need to upgrade the factory speakers in my 2016 F250, but nope, this HU makes them sound great. BlueTooth and CarPlay work great and fast. There is a little delay in the steering wheel controls, like a faction of a second compared to the factory radio, but I don't even notice it anymore. Install was relatively easy, other than I didn't know I needed to use an adapter that came with the wiring harness, which caused me to consult with tech support. It did take a few calls to get it figured out, but I was very impressed with the professionalism and knowledge of the techs. My only complaint is that with my truck model, the backup camera is in the rear view mirror, and this kit didn't include the wire to tap into that.

Pros: Amazing sound, user friendly controls, intuitive layout, and great wireless BlueTooth and carplay. My phone hooks up automatically and picks right up where I left off.

Cons: Crutchfield should provide the wire for the backup camera on my model truck 2016 F250

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3 of 5 found this helpful

Pioneer DMH-WC5700NEX

Kalman Artur from Hialeah, FL on 10/12/2022

2016 Chevrolet Traverse

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Great for 2016 Chevy Traverse

Pros: Sound quality,Apple Carplay fabulous Easy installation, fast delivery

Cons: Missing outside car temperature sensor reading, Missing park assistance line(sometimes)

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1 of 1 found this helpful

CLEAR LED SCREEN

Guest from LANCASTER, CA on 7/3/2022

2017 Harley-Davidson Street Glide

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JUST GOT THIS SYSTEM 7-2-22 ON MY 17 HARLEY STREETGLIE. STILL LEARNING IT BUT LOVE THE 13 BAND EQ. IM SURE ILL HAVE MORE AS I PLAY WITH IT.

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0 of 1 found this helpful

Pioneer DMH-WC5700NEX

Justin from Tulsa, OK on 6/12/2022

2012 Jeep Wrangler Unlimited

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Radio is fantastic. Needs firmware update pretty immediately, use usb drive to install as iPhone app is absolutely terrible

Pros:

Cons:

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3 of 3 found this helpful

Love the Wireless CarPlay

Scott from Dupont, WA on 6/5/2022

2016 Chevrolet Cruze

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Overall I like this unit. The wireless CarPlay works great. The sound is night and day better than the factory unit in my '16 Cruze. The touch screen is very responsive. The CarAVAssist was a little challenging to get working. I was not able to get the firmware updated over my phone. I had to put the new firmware on a USB thumb drive and update it that way. I miss the physical volume knobs, but those are becoming extinct.

Pros: Wireless CarPlay works great and connects immediately. Sound is greatly improved over factory stereo. Touchscreen is responsive and looks good.

Cons: CarAVAssist is not intuitive or user friendly.

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3 of 3 found this helpful

Excellent Head Unit with Wireless Android Auto/Carplay

Chris from OWASSO, OK on 5/4/2022

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I love this head unit, the body of it being a single DIN is so small I was surprised. It allows multiple configurations for placement of the screen away from the HU body. Using the provided brackets with it I mounted it directly to the body and then mounted this into my forester. Crutchfield recommended using Scosche SU2029B Dash Kit for my 2014 Forester, however it had a large lip on it I didn't like. So I ended up pairing it with a Metra Electronics 95-8905B Double-DIN Dash Kit which works much better. The 13 band EQ and tons of connection options gives you a lot of options. I paired it with a Maestro so that I can still use the steering wheel controls which works great. Make sure to update the firmware and leave a little space behind it as it does have active cooling (a small fan) which you can hear running every time it comes on.

Pros: Flexible Mounting Options Double Din Screen, Single Din Body Nice display Responsive Awesome sound

Cons: Not a huge CON but the Pre-Amp outs are 4v. Make sure to match the gain on any AMP you are using to this. Mine was WAY too high out of the box.

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3 of 4 found this helpful

Don't do it!

David from Durango, CO on 4/14/2022

2015 Toyota 4Runner

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Really bad sound - like hearing through mud. My unit also kept turning off randomly, but that may have been the Maestro unit. For this price do your ears a favor and buy a different brand.

Pros: None

Cons: Sound

Crutchfield response on 4/19/2022
David contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

5 of 18 found this helpful

Pioneer DMH- WC5700NEX

Crutchfield customer from Yuba City, CA on 4/6/2022

2003 Lincoln Aviator

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This unit was well worth the wait. Crutchfield service is second to none, like having a best friend that knows everything and just a call away. With the pre-wiring service and specific instructions installation was a breeze. The sound quality from this Pioneer is amazing, and I am still discovering features I didn't know it has. I am very happy with this purchase and really glad I once again chose Crutchfield!

Pros: So many features to discover!

Cons: None

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1 of 1 found this helpful

Nice Head Unit w/ some Minor Gripes

James from Englewood, CO on 1/10/2022

2017 Volkswagen Tiguan

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Great head unit; sounds nice, generally intuitive UI, love the wireless Android auto. A few minor issues: 1- the main screen has an annoying panel that says I need to accept some sports data agreement, but I don't know where or how to make this go away. 2- I installed it on a VW Tiguan, and the Airbag warning light remains on. This is apparently a VW thing related to powering up the radio with the airbag switch light disconnected. I don't recall that being in the instructions, but would have been nice to call that out. It needs a VAGCOM reader or a dealership to reset (aka, $150 of unplanned expense). 3- DataLink support on my Tiguan is kind of limited and hokey and the UI is difficult to get to; some gauges that are have limited configurability to just a few items you can't get elsewhere (intake temperature, exhaust temp, engine load, etc.). Though retaining the full support to steering wheel control buttons and integration to the data screen in the instrument cluster is very good and makes it worth it.

Pros: - Clean UI - Great Sound - Wireless Android Auto

Cons: - Basic iDataLink support (maybe they all only do) - physical buttons would be nice for volume - Touch swiping to change screens awkward

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4 of 5 found this helpful

Pioneer DMH-WC5700NEX

Chris from Albuquerque, NM on 1/10/2022

2014 Ford F-150 FX4

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I've only had this for 24 hours, but so far it's a very cool stereo. I'm still learning the menus, but there is a lot of functionality, and Apple CarPlay works perfectly. The display is very clear, and it's pretty responsive to touch.

Pros:

Cons:

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0 of 0 found this helpful

Excellent car receiver with some minor cons

Murali from Ashburn, VA on 1/10/2022

2015 Mazda MX5

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Installed this Pioneer head unit in my 2015 Mazda MX-5 along with the Pioneer ND-BC8 backup camera and installation was a bit nerve-wracking but fairly smooth in the end. This unit has a lot of nice features and some bells-and-whistles but overall is a great choice for some needing a sleek smooth replacement for their stock radio. The Wireless CarPlay integration is very smooth and fast. The audio coupled with the default Bose system is definitely a big upgrade. Steering wheel controls works well with the Crux wiring interface. Alexa-support is nice and handy. Sirius XM and HDMI support is there, but I didn't need them. USB connector charges my iphone 13 well. Crutchfield support was great (Thanks Derrick) when I contacted them with some wiring questions related to connecting the backup camera. Highly recommend getting the Crutchfield ReadyHarness service as it will save you some valuable time (unless you enjoy reading wiring diagrams and soldering wires). Overall this is a great unit and will be a step-up from the stock radio. Too bad the price has jumped in 2022 already.

Pros:

Cons: 1) the purple reverse camera view wire could be a bit longer - I barely got it connected to the red/orange backup light wire with a connector tap. 2) CarPlay screen colors seems a bit washed up 3) Capacitive screen is nice but does have some lag when swiping 4) GPS should be built-in and not need an external wire and unit to be placed on dash

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6 of 6 found this helpful

Excellent addition to my daily driver.

Crutchfield customer from Troy, IL on 1/6/2022

2007 Toyota Tacoma

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Once you get through the hard work of installing, you will love everything that this radio offers. I love this radio!

Pros: Once you get familiar with the options you'll love this radio.

Cons: It took a little time installing but was well worth it. The dash insert is a little flimsy and hard to snap together and install into dash. You might need three hands to install.

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0 of 1 found this helpful

Pioneer DMH-WC5700NEX

Crutchfield customer from Mc Cormick, SC on 12/31/2021

2018 Jeep Wrangler Unlimited (JK)

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upgraded my stock radio in my 2018 Jeep Wrangler JK to the Pioneer DMH-WC5700NEX receiver so that I would have hands free calling. Looks great in my Jeep. Installation was easy. Still learning all of the options on the receiver. Confusing with all of the extra wires leftover but everything is working so it is OK.

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Cons:

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1 of 3 found this helpful

Great Upgrade

Crutchfield customer from Raleigh , NC on 12/21/2021

2007 Volvo S60

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What a great unit .. Fully integrated in my '07 Volvo S60. Modern features are all included and the sound is amazing .

Pros: Very happy to have a mechanic who said "if it's from Crutchfield " I'll do the install.

Cons: I'm 72 and have some new technology to learn!!

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2 of 2 found this helpful

Sick!

Crutchfield customer from Green Bay, WI on 12/20/2021

2014 Chevrolet Silverado 1500

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No issues so far. Used the Maestro RR to integrate my factory wiring and everything works flawlessly on the head unit. The detachable screen allowed me to install everything without having to cut out any material on my 2014 Silverado LTZ.

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Cons:

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6 of 6 found this helpful

Pioneer DMH-WC5700NEX

Crutchfield customer from College Place, WA on 12/19/2021

2012 Toyota Tundra

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Very user friendly. Features and menus are where you would expect them to be. Connectivity is quick and easy. Multiple phones am be connected at once and it makes it easy to pick what source you want to use.

Pros: The single DIN receiver makes it easy to coil up extra cable length and mount the GPS unit. Makes it a lot easier when space behind the unit is tight. Touch screen is responsive and has a quick response time.

Cons: None so far.

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3 of 3 found this helpful

Solid Head Unit

Josh from Worcester, Ma on 12/16/2021

2018 Subaru Impreza

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Best Head Unit I've bought in a long time. Waited on back order since October, well worth the wait. This unit alone brought my aftermarket speakers to life! Can't wait to install a 5 channel amp after. User interface is super friendly and fast. Made my stock back up camera like 3x clearer somehow and the EQ and other audio settings on this is very detailed to deliver your sound quality needs for sure. And if you want to customize your Home Screen and background you can!

Pros: Wireless CarPlay, install was easy, HD Radio is pretty cool and you can hook up a HDMI cable to mirror your phone

Cons: Sometimes the Bluetooth would disconnect from wireless CarPlay, but you can also do wired connection for CarPlay if you wish

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2 of 2 found this helpful

Great video wifi playback

Edgar Johnson from Forsyth, GA on 12/15/2021

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Great product. Huge upgrade from the 2550. Thanks Crutchfield fast shipping

Pros: Everything about it

Cons: Zero cons imo

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3 of 4 found this helpful

Unfriendly installs just got friendly.

Douglas from Monterey, CA on 12/10/2021

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Tech solves problems. At last, pioneer releases a touch screen compatible with the modest space offerings of two-post style installations in classic hot rods. While offerings for these antiquated autos are ubiquitous - audiophiles are challenged in finding something that combines decent sound with todays tech like GPS and streaming music without upsetting the classic feel, that sounds any better than a refurbished 8 track. With enough screen to clearly display GPS maps and instructions, and offering functional frustration free integration for apple and android users alike, pioneer provides a perfect solution for a crafty installer that cleanly installs in those classic cars without taking over. You will find a separate head unit from the core device with multiple mounting options included. The dark, sleek appearance of the head unit can stand alone without special trim, inviting it to mount anywhere imaginable. Multiple plug ins on the core device leave quite a mess of cables, inviting you to mount it anywhere far out of sight, where space is plenty and looks are unimportant. Offering a well mannered attempt to decode streaming audio from your tech gadget that is about as good as your MP3s will get, it shines brilliantly with HD radio. The EQ can tame most combinations and deliver on the promise that pioneer has made for the money invested. Be ready though: unfriendly instructions may leave the novice wondering what to do with so many wires.

Pros: Versatile. Endless possibilities. Good sound. Great interface. Intuitive.

Cons: Awful instructions concerning wiring functions. Only a receiver. No front panel inputs.

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1 of 2 found this helpful

Pioneer2021

Pio from Us on 11/22/2021

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Say goodbye to horrible pioneer sound. if sq is a goal wait till they are restocked and don't go with the older models it's night and day I hated myself at night I love this receiver let's go brian!!

Pros: Sq,, crutchfield support, dsp, fjb, capacitive screen, ziggy, detachable faceeee

Cons: No volume knob or disc player No detachable face actually it does Not made in USA

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5 of 16 found this helpful

Great Unite- Very Satisfied

Matthew from Denver, CO on 10/25/2021

2017 Subaru Forester

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Great unit, Apple Car Play works very well, excellent installation resources between Crutchfield and Maestro. Only feature that does not work is the in-console USB as it is a two-port hub in this car, so the recommended USB adaptor is wasteful. Pointers specific to a 2017 Forester: 1. The BLUE power wire from the antenna adapter must be connected to the BLUE/WHITE Amp Turn-On wire of the Maestro harness. 2. There is a YELLOW/BLACK wire labelled MUTE that must be connected to the YELLOW wire of the Pioneer unit for the MUTE function to work. 3. There is no need for (and no place to plug in) the AUDIO CABLE from the Maestro RR unit into the Pioneer unit. Just leave it off. 4. The Posi-Twist connectors are fantastic. You need TWO packs as there are a few more than 16 connections to make. 5. The recommended wire-stripper is worth it for making consistent wire strips without yanking on the harnesses. 7. It is a little tricky getting everything packed back into the space - patience. 6. The Scosche all black trim looks great and was a perfect fit. Really happy with the unit after two weeks of use. 1. Sound is fantastic, big improvement from stock headunit. 2. Car Play has been flawless and connects quickly. 3. If you want internet functions, ie weather, sports, you have to 'activate' the Hotspot' (make discoverable) everytime you get in the car. I will only use on long rides. This is an iOs limitation, nothing to do with the head unit.

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12 of 12 found this helpful

Great update to my 2013 Chevy Silverado 1500

Crutchfield customer from Valley Springs, CA on 10/7/2021

2013 Chevrolet Silverado 1500

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To add a backup camera and to have wireless Android Auto, I was looking at either the Pioneer DMH-W4660NEX, the DMH-WC5700NEX or the DMH-WC6600NEX (yes, I'm partial to Pioneer). I didn't want to have a 9" screen extend out (or the extra cost), so I didn't pick the DMH-WC6600NEX. The Pioneer DMH-W4660NEX had more reviews, (112 at the time) and was mixed about the wireless Android Auto. The DMH-WC5700NEX had only 1, 5 star review. Doing some research, the DMH-WC5700NEX was new to 2021 (introduced at CES). Since the price was the same as the older DMH-W4660NEX, I took a chance on the DMH-WC5700NEX. Some install notes: My vehicle is a 2013 Chevy Silverado 1500 (non-Bose system. No factory amp). The stock radio came with SiriusXM. My initial information from Crutchfield was that you could not use the factory satellite antenna. Well, you can. The satellite receiver is behind the glovebox. Purchase the iDatalink SAT2 antenna extension, unplug the antenna from the receiver and plug into the factory antenna (I've included pics). After install, the volume wasn't high enough. After calling iDatalink, I had installed the low output connections (I'll include pics of what these look like). I was told these were noise filters. After uninstalling these, the volume was as it should be. Lastly, there is a GPS antenna. I was strongly advised to install. Since I didn't want to drill a hole in the dash, I ran this down to the floor (pics included).

Pros: The latest Pioneer for 2021 Nice, new interface. Great for cramped spaces

Cons: Sometimes the screen will go back to a previously viewed screen (for example, I'm listening to SiriusXM and the screen will go back to the idatalink car information). Doesn't happen a lot, but something I'll follow up on. Could just need a firmware update.

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10 of 10 found this helpful

Pioneer DMH-WC5700NEX

Crutchfield customer from El Dorado, AR on 10/7/2021

2010 GMC Sierra

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Fast on time delivery the help in choosing the right system for my vehicle was off the chart thanks for your service you will highly be first choice going forward

Pros:

Cons:

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0 of 0 found this helpful

Great radio

Crutchfield customer from Brooklyn, CT on 10/7/2021

1997 Ford F-350

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Love the radio in my older truck makes it work with my phone and can add my back up camera to it later on if wanted , it has all the features I was looking for would buy it again if needed to update another older truck

Pros: Everything has more stuff in it then I first knew and very well adjustable

Cons: None for the radio just the truck it went in was only a single din but converted it to double now

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1 of 2 found this helpful

Pioneer DMH-WC5700NEX

Crutchfield customer from Scottsdale, AZ on 9/25/2021

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Easy to use (we love the simplicity)

Pros:

Cons: Miss a volume knob

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0 of 0 found this helpful

North Haven

Kosta from North Haven on 9/9/2021

2020 Acura TLX

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Great Modular product was able to bypass stock stereo in my 2020 Acura TLX, no DSP's etc....fits perfect on bottom of the console. Nice clean sound you expect from pioneer, and no need for DSP and all that other stuff to try to bypass stock eqs.

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0 of 1 found this helpful

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