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Customer Reviews

Panasonic DP-UB420

Panasonic DP-UB420 4K Ultra HD Blu-ray Player with Wi-Fi

MFR # DP-UB420-K

4.5 out of 5 stars
208 reviews
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Panasonic DP-UB420

Allan from Carrollton, GA on 7/7/2025

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What great recorder I use It for Netflix.Really great

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Crutchfield response on

0 of 0 found this helpful

S DVD player did not work for me

Mark from Shallotte, NC on 7/4/2025

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This DVD player puts my concert DVDs in letterbox format and continues to turn on every hour or so when plugged in through an HDMI cable, based on these two factors I'm about to return it and get a different one

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Crutchfield response on 7/8/2025
Mark, we're sorry you're disappointed with your Blu-ray player. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

0 of 0 found this helpful

Panasonic DP-UB420

Trevor from Meridian, ID on 6/15/2025

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Great picture, even on my older TV show collection.

Pros: Great if all you want to do is connect the player directly to your TV, and not as part of a larger system.

Cons:

Crutchfield response on

0 of 0 found this helpful

Love the streaming capabilities

Crutchfield customer from Twin Lakes, WI on 6/9/2025

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Arrived as advertised. Easy to plug and play. Works like a charm. All the credit to Crutchfield.

Pros: Simple, full of utility, quality component, excellent service as usual

Cons: None noted

Crutchfield response on

0 of 0 found this helpful

Panasonic DP-UB420

Margaret from Dover, PA on 5/21/2025

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Very good product. This is the second one we purchased and it works very good..

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Crutchfield response on

0 of 0 found this helpful

Panasonic DP-UB420

John from COLLINSVILLE, VA on 5/3/2025

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This is a great BluRay player. It's integrated into my home video system which includes a dirt cheap $89 WalMart video projector with 10'x 5' screen, Roku box, computer, and loads of vintage and newer surround sound audio equipment. Don't laugh at mention of the the WalMart projector if you haven't actually tried one. The Panasonic player produces a terrific picture as well as great sound via Toslink audio to my surround sound equipment. Additionally it works with remotes from earlier model Panasonic players. An undocumented feature allows one to increase playback speed marginally by pressing the forward search button once. Speech is slightly affected but not so much as to be unintelligible, even to my less than perfect 78 year old ears. One can easily shave off 5 minutes per hour of playback, perhaps more, allowing one to binge watch faster. I absolutely despise the Netflix button which is located above the 4 way rocker switch and beneath the Stop button. It's too easy to hit the Roku button in a darkened room, which stops playback and opens a Roku app. IMHO an ergonomic nightmare. After research I found it's impossible to disable the Roku button unless one wants to disassemble the remote, taking a chance on bricking the remote. Instead I pulled out my trusty Swiss Army pocket knife and excised the rubbery button, leaving a hole where the Roku button once lurked. No regrets.

Pros:

Cons: Extremely poor location of the Roku button. Dinged one star becvause of it.

Crutchfield response on

0 of 1 found this helpful

Excellent product, easy operation.

Paul from Babbitt, MN on 3/1/2025

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Product works perfectly, and was easy to set up and operate.

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Crutchfield response on

0 of 0 found this helpful

Disk and Vinyl - they rock

Dan Bret from Colorado Spgs, CO on 2/27/2025

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with the amount of "hard assets;-)) I have I needed a way to Play CD's, DVD and Blueray - which I really enjoy as they are noticeably better than streaming content.

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Crutchfield response on

1 of 1 found this helpful

Panasonic DP-UB420

Sean from Butler, PA on 2/4/2025

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works great

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Crutchfield response on

0 of 0 found this helpful

Great player, lots of extras!!

Don from Rochester, MI on 1/29/2025

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Solid player!! Plays the discs as I would hope and expect it too. Found a little bonus in the 'home network' section where it automatically found my HDhomerun OTA tuner on the network and provides the cleanest 1080p digital over-the-air signal, better than my other feeds (dedicated tuner, plex server,etc.). Of course, coupled with the normal excellent Crutchfield service/delivery/price experience, we get to five stars.

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Crutchfield response on

0 of 0 found this helpful

Panasonic DP-UB420

Rich from Farmington, NY on 1/29/2025

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Easy set up and easy to operate. Great picture and sound quality.

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Crutchfield response on

0 of 0 found this helpful

Bad unit barely used

Mark from Rochester, NY on 12/30/2024

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Verified employee review (What's this?)

Bought 2 of these 420 units. Scratch & Dent one seems fine so far. Finally got around to upgrading our "movie room" to OLED and 4K. New 420 had "starry spec" issues displayed on dark scenes, even via a high rated HDMI cable. Now it has some sort of runaway overheating issue even when turned off; was causing an overheating issue on the preamp. Since I owned this past the 1 yr warranty, I have no return or free support available. A piece of electronics at this price is recycling now. Will plug in a $1000 Reavon unit using 48Gbps HDMI cables and see how that goes. In the past had great experience with 3 large Panasonic plasmas and Panasonic disc players; looking not so good for Panasonic AV today.

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Crutchfield response on

1 of 3 found this helpful

Great player paired with a Samsung s90d

Brian from From a holler in Tennessee on 12/27/2024

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Verified employee review (What's this?)

Great player! I wanted a spare so I found one in Crutchfields outlet store as a scratch and dent. The scratch and dent looked and played as well as the new one I bought 3 years ago but saved me some money

Pros: Great picture and sound

Cons: Wish playback info was in a different place on remote!

Crutchfield response on

0 of 0 found this helpful

Great buy!

Jasmine from Carson, CA on 11/12/2024

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Verified employee review (What's this?)

Had to get some help setting it up to get it to play properly through my TV and receiver's speakers from your expert technical staff but working great! Thank you. I would definitely recommend buying it.

Pros: Plays DVDs and CDs perfectly

Cons: None

Crutchfield response on

3 of 3 found this helpful

The Excellence of a new Blu-ray player from Panasonic DB 420

George from Marathon, FL on 11/1/2024

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Verified employee review (What's this?)

I've only had the opportunity to watch it one time the picture was excellent the sound was excellent don't know all the tricks that this player can do but so far it has surpassed the Sony that I had before it it was 7 years old the Sony but this new Panasonic just looks great sounds great and I have an excellent LG TV that's nearly brand new so if anybody's thinking about one give it a shot because you have 60 days to return it to Crutchfield no questions asked I enjoyed doing business with Crutchfield one of the only companies that I feel safe and purchasing their equipment because I purchased it in the past and it was always an excellent condition and I am a happy customer no complaints at all

Pros: Everything that I have to say about it would be a pro I have no cons as of yet

Cons: None

Crutchfield response on

2 of 4 found this helpful

Good at its core function

Whitney from Bellows Falls, VT on 10/21/2024

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This does very well as a blu-ray player, especially as it can be set to send all audio digitally out to an AV receiver or pre-pro to be handled there. What it does not offer is the broad support for streaming services that tends to get folded into so many devices today; it's just rudimentary on that side -- which is fine, but then why include it at all?

Pros: Option for full pass-through of digital audio.

Cons: Uses other than blu-ray not well supported.

Crutchfield response on

0 of 1 found this helpful

Great Picture

W Edward from Levittown, PA on 9/16/2024

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Great picture/sound in a small package and easy to install

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Crutchfield response on

2 of 3 found this helpful

Panasonic DP-UB420

Rex from Tucson, AZ on 8/21/2024

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Easy setup and great picture and audio. Here I thought DVD's were dead and everything was streaming, but now I'm renting UHD DVDs to enjoy my new system.

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Crutchfield response on

5 of 5 found this helpful

Panasonic DP-UB420

Donald from Foley, AL on 8/14/2024

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As of now, it's great. Amazing picture. I replaced an old Panasonic DVD player that lasted me about 15 yrs. If this one can last at least close to that, I'll be real happy.

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Crutchfield response on

3 of 3 found this helpful

DP-UB420 - A great reasonably priced player

David from Zion, IL on 6/7/2024

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Verified employee review (What's this?)

I have been using the DP-UB420 for about four months now and been very satisfied. I only use it to play DVDs and BDs so I can only speak to that aspect of it. My only wish is that the "Netflix" button on the remote was smaller or somewhere else on the remote. If you accidentally hit the "Netflix" button and you do not have Netflix, like I do not, the player seems to get stuck trying to connect to Netflix. The only way I have found to exit the player's attempt to connect is to completely turn off the UB420. This is kind of a pain if you were trying to access settings on a DVD or BD using the up arrow, or "Stop" a DVD/BD that is playing but hit the "Netflix" button by mistake. Overall, a really great solid player with a minor personal annoyance on the remote.

Pros: Solid dependability and plays DVDs/BDs very well.

Cons: Personal annoyance with the remote.

Crutchfield response on

8 of 8 found this helpful

Excellent DVD player

Steven from LOS ANGELES, CA on 5/30/2024

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Verified employee review (What's this?)

Bought this unit thru Crutchfield. Best DVD player I have ever owned, and I have gone thru many brands, models, multi-format, Blu-Ray etc. Using with my Klipsch soundbar, and DVDs sound and look awesome. Very happy with this purchase. Also interfaces well with streaming services.

Pros: easy set-up. provides great picture and sound, even with my old DVDs. Good interface with streaming services

Cons: none

Crutchfield response on

1 of 1 found this helpful

Expectations Exceeded

Ivan from Forest Grove, OR on 5/27/2024

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Verified employee review (What's this?)

First of all, information on this site was very helpful in making my decision and in dialing in the right equipment for my current system. The UB420 delivers as promised, set up was a breeze. I ran it through several movies in my collection ... Music CD's, DVD's, Blu-ray and Dune part II 4k. My experience with this device ... the greater detail visually and audibly exceeded my expectations. My other components with this type of media hit a new level of performance I had not previously experienced. I did however need to split the signal sending the picture to the Samsung 65" OLED to get the full 4K experience and the sound to the AV ... Pioneer SC-1522-K. (this receiver is capable of passing 4K but going to the display directly opened up the full capabilities of the 420) This was easy since the 420 conveniently has two HDMI outs. My Polk RTI-10's, CSI5 center and RM50 surrounds along with the SVS-20-39 PC SUB sounded and punched like never before.

Pros: Ease of operation Loads fast Plays along nice with the other components Sound - superb Visual detail - over the top Price/value, I don't think there is a better choice in this category/price point 10 out 10

Cons: I really can't think of one

Crutchfield response on

7 of 7 found this helpful

Great Machine

Joseph from Hollis, NH on 5/27/2024

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I was gonna go higher end but this little machine has all you need. Crisp, clear picture really jumps out at you. Lots of useful apps as well. Great price as well, Joe B.

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Crutchfield response on

2 of 2 found this helpful

Panasonic DP-UB420

Patrick from Toledo, OH on 4/18/2024

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Verified employee review (What's this?)

Works good..no display..why it's 4 stars

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Crutchfield response on

3 of 8 found this helpful

Great product and service

Nicholas from Fort Collins, CO on 4/15/2024

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Verified employee review (What's this?)

The player is working great so far. The 4k upscaling is excellent. 4k movies look great. The sound quality for all type of discs played in it is excellent. No issues so far. The shipment came very quickly. I don't have any issues to report.

Pros: Noticeably better sound quality compared to my previous Sony 4k upscaling blu ray player when playing all types of discs.

Cons: None so far.

Crutchfield response on

3 of 3 found this helpful

Panasonic DP-UB420

Gary from Homosassa, FL on 4/1/2024

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Verified employee review (What's this?)

The Panasonic DP-UB420 CD and DVD player worked very good I would buy again.

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Crutchfield response on

2 of 2 found this helpful

Panasonic DP-UB420

Kenneth from Idaho Falls, ID on 3/29/2024

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I am currently using a Roku Ultra for my streaming so I have nothing to say about it's streaming capability. But we are not past playing discs yet. As to it's ability to play discs, it is exactly what I needed and it does it flawlessly. This is one of those rare devices that just works perfectly. Upscaling is excellent.

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Crutchfield response on

3 of 3 found this helpful

Panasonic DP-UB420

Alton from Leland, NC on 2/29/2024

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Picture & sound are great! Instuction manual is the worst. I am taking the optical output from the blu ray player right into my Cambridge CXA 81. You have to change 3 different settings on the blu ray player, which is not covered in the manual. You have to change to PCM & audio/video settings to send audio to the amp. A lot of hit & miss, but I finally got there! The audio is great.

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Crutchfield response on

6 of 6 found this helpful

Panasonic DP-UB420

Charles from Cincinnati, OH on 2/16/2024

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The unit has played every 4K disc I have thrown at it that my 800MKII has skipped or locked up on. In spite of not having Dolby vision (no big deal) the quality is awesome. The ability to tweak HDR and have different audio sound curve options is great. The on line documentation is pretty clear. I found no issues with it. It's no less clarifying than any Sony manual I have ever gone through. A dimmer power LED in a color aside from red would be nice. Streaming? Forget it. This function area of the unit seems left in the 60's around the time internet was first invented. Clunky and very limited. Panasonic needs to do away with this only to save themselves embarrassment. If a person today wants to stream they can buy a streaming device or stream from their smart TV. 4K UDP's are for playing disks. Panasonic qualifies in this area. Thanks Panasonic for keeping that thought and keeping it right. I only hope the success of playing discs through the 420 continues for years to come. My only buyers remorse may be not stepping up to the 9000 instead. If that is my only remorse I am doing well in my decision.

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Crutchfield response on

6 of 6 found this helpful

piece of junk

Crutchfield customer from SAINT CLOUD, FL on 2/12/2024

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Disks play about half way thru then quits. Tried 4 different disks with same results. Panasonic said they will only pay for parts, not anything toward labor after I sent it in. Very poor customer service!!!!!!! Zeros across the board!!!!!!

Pros: none

Cons: quit after 6 months. Panasonice said they will cover parts only after I send it back and pay for labor Really

Crutchfield response on

8 of 19 found this helpful

Panasonic DP-UB420

William from Uncasville, CT on 2/9/2024

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Best 4k picture ive ever seen and crisp clear sound.

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Crutchfield response on

6 of 7 found this helpful

Panasonic DP-UB420

Charles from Anderson, IN on 1/29/2024

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Nemo was a great help in answering my questions about this DP UB 420. I played my 4k dvds to compare with my old dvd player and he was correct about the picture quality which was much better in resolution and more brilliant colors! Fast shipping! Very satisfied!

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Crutchfield response on

5 of 6 found this helpful

Great unit! Panasonic still performs.

Gary from Woodburn, IN on 1/24/2024

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We originally tried a Sony, but knew within a day, that we should have gone with the Panasonic. We've always had Panasonic players and recorders going all the way back to cassettes, CD's and DVD players and recorders. This player replaces a Panasonic that we've had for 14 years and with regard to operations and also the remote, they've kept it all very similar, so hardly any learning curve at all, unlike the Sony which was a nightmare. Obviously, the picture is fantastic and the quality and the speed of operation is better. In our opinion, you can't go wrong with this unit. And as always, Crutchfield was fantastic to work with. Always professional, cordial and knowledgeable. Excellent packaging and very quick shipping. Love dealing with Crutchfield. At least there's still one place you can receive true service in this country. Thanks Crutchfield.

Pros: Everything!

Cons: The remote is not as large as our old one, but it's still a good size and easy to hold onto. The Sony remote was sized for a 5 year old. I'm assuming more of that stupid minimalist crap.

Crutchfield response on

6 of 6 found this helpful

Panasonic DP-UB420

Eric from Dyer, IN on 1/18/2024

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..

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Crutchfield response on

0 of 1 found this helpful

Perfect on a budget

Robert John from Zimmerman, MN on 1/17/2024

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I paired this to my 65" LG OLED, and I customized the the tv, with it Filmmaker mode. I then went into the settings menu on the 4k player, and customized the 4k output to the tv. It's very easy to accomplish the settings you feel are perfect. I have an older home theater, with a Marantz receiver, Bose 301's for the front, Bose VCS 110 center, Bose 201's in the rear, and an Infinity Entra, CMMD 10" powered subwoofer. The sound customization is great, and will be even better, once I upgrad to a Dolby Atmos system. I highly recommend this 4k player, it's reasonably priced, and has phenomenal picture and sound.

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Crutchfield response on

2 of 2 found this helpful

Setup Not Intuitive

Casey from Leavenworth, KS on 12/3/2023

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Initially I plugged the DVD player to my (non-4K, HDMI 1.3a) receiver with a single HDMI cable as I would with any device. It would only play some 4K Ultra HD Blu-Ray and regular DVD discs- not playing any regular Blu-Ray discs at all. I downloaded the manual (as of course it wasn't included), found the setup connections section, and added a second HDMI cable. Once I put an HDMI cable to the receiver for audio only and another HDMI cable directly to the 4K TV for video only, all discs would play flawlessly with great picture and sound. Since this setup configuration was not intuitive at all, why couldn't they include the manual with the disc player? At least include the setup connections pages in the included quick start guide. Once setup correctly, I could not ask for a better quality disc player, especially for the price.

Pros: Great picture and sound quality (once setup correctly)

Cons: No manual included to assist with non-intuitive setup

Crutchfield response on

3 of 3 found this helpful

Panasonic DP-UB420

Crutchfield customer from Durant, OK on 10/7/2023

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Just picked this up from Crutchfield, by way of Amazon. Small but powerful player. The HDR optimiser does wonders for my Benq 3550 projector. The best part is it showed up in 1 day, UPS next day air. Now I remember why I love Crutchfield!

Pros: Great player

Cons: Small and plastic.

Crutchfield response on

0 of 0 found this helpful

A 4k blu-ray player that rocks the house

Calvin from Las Vegas, NV on 8/8/2023

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After owning a 10 year old Sony blu-ray player that didn't support my new Onkyo TX-NR6100 receiver I decided to purchase this Panasonic 4k blu-ray and it worked! It has a great interface that's easy to use, complete with streaming app support. Its compact design makes it easy to store. The remote is easy to use. I was mainly drawn to this unit because of all the positive reviews and I was not disappointed. it works flawlessly without any issues and has DTS support . Can't ask for anything more in a 4k UHD player .

Pros: Remote is easy to use, easy to use interface that works without issues.

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Crutchfield response on

4 of 4 found this helpful

Panasonic DP-UB420

Paul from Aiken, SC on 8/7/2023

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More features than expected. Great quality and price.

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Crutchfield response on

0 of 0 found this helpful

DP-UB420 Quick View

Bud from Oceanside, CA on 8/6/2023

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Verified employee review (What's this?)

The obvious trend is to not have a display on the front of DVD/BluRay players. This would be a nice feature, even on lower priced players, to see at a glance what the statis of the player/disk. The player itself performed as expected which is to say very good. The remote is fine with a unique shape on the back to help identifying it in a dark room.

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Crutchfield response on

3 of 3 found this helpful

Panasonic DP-UB420

Keith from QUEEN CREEK, AZ on 4/17/2023

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Easy set-up and play, it does what is expected.

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Crutchfield response on

0 of 1 found this helpful

Panasonic DP-UB420

Sumith from Big Rapids, MI on 4/9/2023

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A Great Product!

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Crutchfield response on

0 of 0 found this helpful

Panasonic DP-UB420

Trevor from MOUNT CARROLL, IL on 2/19/2023

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Fantastic audio and video quality.

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Crutchfield response on

0 of 0 found this helpful

Excellent

Juan A Perez from Cidra, PR on 2/19/2023

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Very good player

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Crutchfield response on

0 of 0 found this helpful

Great Panasonic player

Neil from Memphis , TN on 2/8/2023

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Verified employee review (What's this?)

Delivered quickly in great condition by Crutchfield. I bought the Panasonic DP-UB420 player to replace a Sony player that failed in less than 3 years. The Panasonic is paired with a Sony XBR-65X950H and operates perfectly. The picture from standard DVDs is exceptionally sharp. Pictures I have on a USB cad are sharp and begin to play automatically. This unit interfaces with my TV much better than the old Sony did, and offers more options. Set up was intuitive but Panasonic offers detailed instructions on line. I am very satisfied with this unit and ,as always, with Crutchfield's service.

Pros: Easy setup, many functions

Cons: None

Crutchfield response on

6 of 7 found this helpful

Panasonic DP-UB420

Douglas from SAINT LOUIS, MO on 2/2/2023

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This is one of the worst players I have ever owned and I have owned my fair share since VHS was first introduced in the early 80s. Maneuvering thru the apps and DVD player is not intuitive and takes multiple attempts to get where you want to be and many times you need to unplug the player to get it to work. If I was to add a photo it would be of me destroying the player with a sledge hammer!

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Crutchfield response on 2/6/2023
Douglas, we're sorry you're having issues with your Blu-ray player. While your order is beyond Crutchfield's 60-day return policy, please feel free to reach out to our Tech Support team for help, or for information about the 1-year warranty on this unit. Lifetime tech support comes with every Crutchfield purchase.

6 of 13 found this helpful

Panasonic DP-UB420

David from Whiteville, NC on 1/30/2023

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My purchase was easy, with the help of Chance, as all the purchases I've made from Crutchfield. The unit was easy to install and actually was only a few dollars more than the unit I purchased from them in 2009! It's a far better unit and much more advanced with so many more options that addresses todays streaming options! When in need of new electronics I only purchase from Crutchfield because of the great service I get. As far as customer service goes I consider Crutchfield the Chik-fil-A of electronics stores and that says alot!

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Crutchfield response on

1 of 1 found this helpful

Great Fantastic But Careful

John from Anderson, SC on 1/16/2023

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Very nice unit. Nice clear function buttons on top. Nice clear ON/Off light. Pushes out 4K to my projector. Works as expected. his would be 5 stars - BUT - This is actually my 2nd one in a few days. DOH! Watch the audio optical out port since it is quite flimsy. No idea when or how it happened but suddenly it just wasn't there anymore.

Pros: 4K

Cons: Weak flimsy audio optical out port.

Crutchfield response on

5 of 5 found this helpful

Good but not great.

John from Placitas, NM on 1/11/2023

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Extremely low (audio) gain on my Classé 2000 integrated integrated amp. Tech support was outstanding. This was exchanged for a Sony.

Pros: Video quality

Cons: Audio gain lacking

Crutchfield response on

1 of 1 found this helpful

Very good performer

Richard from HUMBLE, TX on 1/5/2023

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What stands out to me is the audio performance of this little character. I listened to Steely Dan's surround sound dvd "Gaucho" and was thoroughly impressed. Heard detail I hadn't before; and I had previously used an Oppo Ultra HD Blu-ray player. Makes me think that Panasonic is an under-appreciated brand. The video performance seems fine to me but is not my first priority so perhaps other reviewers can fill in. I am certainly satisfied and indeed happy with this purchase, which, by the way, was discounted to a very appealing price.

Pros: Syncs with my Sony TV as if by magic, didn't have to set anything up.

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Crutchfield response on

3 of 3 found this helpful

Works but has Quirks

John_in_NC from Zebulon, NC on 12/27/2022

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Plays DVD's great but has some quirks you need to accept. This device plays 4K UHD videos perfectly, and the sound is excellent it also does a great job in upscaling my other DVD's. You need to get the FAST HDMI cable, just look for 8k cables. Then there are a number of menus you need to adjust settings one time but from then on your good. Ok, here are the issues, if you pause a movie, no screen saver, it shuts off after 5 minutes, then does not remember where you left off. If you play a music CD it does not show the song names on the tracks its just Track1...Track2...Track3 etc. The EArc works well. If I insert a DVD into the player, the tv, Denon receiver etc all switches to that source automatically. I can also pause and play the movie from the LG Magic Remote (I have a LG G2 TV). No overheating, no freezing no skipping, that is all good. I do hope however they give us a screensaver and show artists in the CD Menu and get rid of the loud ping sound when you select apps from the player.

Pros: Plays DVDs great!

Cons: No screensaver, does not remember where it left off and does not show titles on Music CDs

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6 of 6 found this helpful

Panasonic DP-UB420

Mark from Akron, MI on 12/6/2022

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DVD player seems to work well. Box came with a rather large dent in it. The subtitles are not easy to get to on the remote control. We've only used it a few times since we got it, so time will tell.

Pros: Movies pick up where they left off when you turn it off.

Cons: Subtitles are hard to get to on the remote.

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0 of 2 found this helpful

Panasonic DP-UB420

Albert from Lakeville, CT on 11/6/2022

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Very pleased. Good price, easy to set up. Good service from Crutchfield.

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Almost a 5 star

Larry from Columbus, OH on 10/25/2022

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Had to give it a 4 star because when turned on it takes forever to load a disc. The red led blinks and blinks when it stops then you can put in a disc. Other than that I've owned 2 other Panasonic DVD players and they are fantastic. They still play (my kids have them now).

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Panasonic DP-UB420

Christopher from South Bend, IN on 10/23/2022

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Upgraded from a Blu-ray player whose applications for streaming services was no longer able to be updated. Really enjoy the versatility of this player since the internet capability is either wired or wireless. For example the old player I owned did not have the option of wireless internet connectivity. So far I am really happy the upscaling ability of this player. Onscreen navigation is simple to understand, setup is short depending on use. I believe it was a half hour from the time of unpackaging to unit up and running.

Pros: slim design, lightweight, setup time is brief.

Cons: none yet

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Panasonic DP-UB420

Jeff from Reno, NV on 10/10/2022

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High quality player, two HDMI and one optical audio outputs. Crystal clear image.

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Do not buy this

bryan from briarwood, ny on 8/31/2022

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I would give this piece of junk a negative rating if I could. Worked for about 7 months and then all of a sudden when it tries to read a Blu-ray disk there is terrible loud distortion. I was afraid it would damage my speakers. It plays DVDs okay. I called Crutchfield and they gave me a # for Panasonic since it is still under warranty. When I called this # there is voicemail of some guy who says to leave a message. Have left two messages over two days and heard nothing. This is how a major corporation provides customer support? Will never buy another Panasonic product.

Pros: None--piece of crap--no customer support

Cons: see pros

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28 of 30 found this helpful

Plays well with Projectors

Wendell from Los Angeles, CA on 8/9/2022

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Ok, great picture, though, not a huge difference between Blu-ray and 4k, but does better than Sony players. No hiccups, or picture dropouts, like Sony. Plays well with middle of the line projectors, as there is no HDR or Dolby Vision. Streaming apps after Netflix & Prime Video are basically useless, hopefully this will be addressed in future updates, with more streaming services. General playback overall is really good. Would hope it continues to perform.

Pros: Easy setup. Good picture, Loads fast. Clean front panel.

Cons: Made out of Plastic, so build quality is suspect. Dated interface. No back lighting on the remote. But, figured this would happen, when OPPO left the market. With a new high end player available from different manufacturer, this might now force the rest to step up their Blu-Ray/4k game.

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3 of 5 found this helpful

Panasonic DP-UB420

Victor from Spring Valley, NY on 6/12/2022

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I heard lot of great things about 4k player. I had Panasonic Blu-ray player in past I love picture and sound quality of it, so I knew this player was going to be same for me. I haven't had this for long time but as i can tell it's great.

Pros: Great picture and sound quality plus it has 2 hdmi hookup

Cons: None

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1 of 1 found this helpful

Poor UI and drops the ball on basic functions

Andrew from Danville, CA on 5/21/2022

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I bought the UB420K to replace my 10 year old Panasonic BDT320, and found it has many of the flaws of the old model. First, the easy stuff: the 420 plays most discs well. It's quick and has average mechanism noise. Note that I didn't try 4K discs because all my HD discs are 2K. However, it did have trouble playing two regular DVDs, completely freezing on one. Beyond this, the Panasonic's user experience is based on a re-skin of a creaky old UI from 10 years ago with a big, visually obstructive on-screen Options overlay and many nested submenus to get to needed functions. As a result there is still no direct "Subtitle" button; one has to navigate through several levels to get at it (though there is a direct CC button - useless for most). Panasonic did finally add a direct "Audio" button (though track switching is oddly slow). The remote is too small, with the buttons being laid out by geometry instead of function so wrong presses happen constantly. Surprisingly, UB420 can't correctly play a video m3u playlist from a DLNA server. You have to manually play each title in the list instead of having it autoplay. Unlike the old BDT320 this one is cheaply made: the disc tray is flimsy, and the plastic fascia came out of the box scratched from the packing material because there was no cling film on it. Labor warranty is only 90 days (!) for a unit at this price. This seems like a weak effort from Panasonic that drops the ball on basic functionality.

Pros: Loads quickly; played most discs I tried (only 2k HD and DVDs, I don't have 4K discs).

Cons: Outdated and slow-to-navigate UI: no direct "Subtitle" button; audio tracks are slow to switch; it can't correctly play m3u video playlists from a DLNA server; froze on one DVD; crummy remote; overall cheap build; stingy 90 day labor warranty.

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6 of 9 found this helpful

I love this 4K Blu-ray player!!

David from Lenoir, NC on 3/30/2022

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Very easy to set up and play! Thank you Crutchfield for all of your help over the many years I have shopped with you guys.

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2 of 2 found this helpful

Panasonic DP-UB420

Kenneth M from Washington, IA on 3/17/2022

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works as advertised, brings out deeper colors in my older DVDs. Ordering from Crutchfield was easy & unit arrived on time and in great shape.

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1 of 2 found this helpful

Panasonic DP-UB420

Jim from Sacramento, CA on 3/12/2022

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Decent overall. A little "kluncky". My first, and last Panasonic blu ray player. I've used Sony players from the beginning, but decided to give Panasonic a try. I'll stick with Sony's, at least at this price point.

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0 of 4 found this helpful

JUNK - Defective, not worth 25 cents

Brian from Miami, FL on 3/10/2022

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I received this player and it worked for maybe a few days. They I would get error messages such as "Copyright violation", "Unable to read format", or if it played , 4 out of every 5 discs (some Netflix and some brand new 4K discs or 1080p discs) would have the sound drop out every couple of seconds, or I get a LOUD (scares the crap out of you loud) burst of static. Not only this one, but I bought another Panasonic (DP-UBB20), at twice the price as this one, for my other location, and it did the EXACT SAME THING. So because I work outside the US, I sometimes order stuff in advance of leaving. Bottom line, I waited until I got a new Denon (5 weeks later) to hook it up. Both of the Panasonics were beyond the 60 day return period. So I wound up buying two LG units (good reviews) to replace these. So I am out $750 for machines that have the identical problem. This appears to be a Panasonic systemic problem. DON'T BUY PANASONICS!!

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14 of 19 found this helpful

Worst BLURAY player EVER

Mark from Hamilton, OH on 2/26/2022

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This is the worst piece of equipment I have ever had. Bought 15 New 4K UHD bluray disks. Would you be amazed to know this player only played 9 of 15. I kid you not. So I replaced it with a Sony 700x. This is the player to own. It has near perfect performance. Would have given the panasonic player a negative 10 stars if it were possible. Please, DO NOT buy this product. You have been duly warned.

Pros: NONE

Cons: I cannot count high enough.

Crutchfield response on 3/1/2022
Mark contacted our Customer Support team and exchanged for another Blu-ray player. Purchases from Crutchfield can be returned or exchanged within 60 days.

14 of 19 found this helpful

Panasonic DP-UB420

John George from Manchester, NH on 2/15/2022

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Easy to setup, easy to use great sound and picture. Everything works great. I am very satisfied with my purchase.

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0 of 0 found this helpful

Panasonic DP-UB420

Christopher from Kennett Square, PA on 2/9/2022

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This is an amazing 4k Blu-ray Player, especially for those with Samsung TVs! The HDR Optimizer really brought my picture to life and helped balance out the over-darkening of Samsung's aggressive tone mapping. It brightened the overall picture where it should and restored lost shadow detail while still keeping blacks at their appropriate level. 100% recommended this player!

Pros: -HDR Optimizer -HDR10, HDR10+, and HLG Support -Atmos, DTS-X, and other HD Audio Format Support -Small foot-print

Cons: -No Dolby Vision (Get the UB-820 for that) -A bit noisy on start-up

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5 of 5 found this helpful

Panasonic DP-UB420

Paul from Roanoke, VA on 2/2/2022

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Have had this for a little over a month now and have watched 12 4k movies on it. The settings are great, it loads fast, and has not lagged or skipped or anything. My discs are brand new so I don't know how well it handles if they get dirty or anything, but so far I can't think of one thing to even complain about. The second HDMI output for audio is also great since it allows me to connect to my older receiver, and it bitstreams the lossless formats just fine. It's also slim so you can fit it pretty much anywhere.

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2 of 2 found this helpful

Good things in small packages!

Mark Ricky from Dublin, VA on 1/30/2022

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The quality of the product is 2nd to none. The size of the unit kinda throws me for a curve. It looks like a childs toy but has the picture quality of it's bigger brothers. I wish I had purchased the UB 480 Because of the size of the unit. I'm hooked on 19" products. But this is a really good unit for the money. The picture quality is great, and it offers features found on more expensive units. If I can get over the size all will be well. This unit is defiantly worth the bucks!

Pros: Another quality-built Panasonic unit!

Cons: Size!

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1 of 3 found this helpful

Panasonic DP-UB420

Samantha from Shepherd, MT on 1/24/2022

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Very good quality and compact. picture is awesome on a 4k tv.

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2 of 2 found this helpful

Panasonic DP-UB420

Tyler from Charlotte Ama, VI on 1/20/2022

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Great functionality and picture with our new 65" LG OLED.

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2 of 2 found this helpful

Panasonic DP-UB420

Thomas from Canton, MI on 1/16/2022

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Works well and provides a great picture with my new 77" LG OLED TV. Easy to install, and works great.

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3 of 3 found this helpful

Best ever

Gerald from Upper Marlboro, MD on 1/15/2022

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Absolutely amazing bluray player. Great quality and color resolution. Totally surprised.

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4 of 5 found this helpful

Great purchase!

Nancy from Highland Falls, NY on 1/9/2022

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Love our new blu ray player. It was easy to install, and the picture is wonderful. its ability to hook up to the internet is a plus. We are very happy with our choice. Of course, the representative at Crutchfield was a great assistance in helping us choose the correct player.

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2 of 2 found this helpful

Great product, poor instruction manual

Robert from Joliet, IL on 1/8/2022

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I bought this particular Blu Ray player because of its combination of features, price, and good reviews; as well as my previous good experience with Panasonic products (such as their plasma HDTVs and DVD players). It has performed up to expectations with one noticeable issue. As is true of so many electronic products today, it has exceptional capabilities and optional, customizable functions. The problem with many products such as this one is that their instruction manuals do a poor job of listing and explaining their capabilities and functions. In this case of this Blu Ray player, initially I could not get any sound output from the optical (Toslink) audio port. The instruction manual troubleshooting tips were vague and unhelpful, and basically useless. It was only after googling the problem, that I found a simple and easy solution on a Panasonic UK website. This is an example of an all-too-common issue that needs to be addressed by manufacturers like Panasonic.

Pros: Excellent performance

Cons: inadequate instruction manual

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4 of 4 found this helpful

So Far, So Good

John from Bolton, MA on 1/8/2022

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After owning this a couple of weeks it appears to be doing what it's advertised to do. I do not have a 4K display so I don't know how it would look or handle Ultra HD discs. I did knock off one star because, even though it advertises itself as a "streaming video" player, it appears to lack the ability to add to the the three or four streaming applications (e.g., Netflix, which seems to be working hard to capture the streaming universe) it comes equipped with. Hopefully this will fare better in durability than the Samsung players I previously owned, which seemed to have a built-in self-destruct timer.

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I wish there was something else

Amanda May from BOZEMAN, MT on 1/4/2022

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I have had this player for a year plus and it is now starting to skip through cds. The interface is like working in DOS and I do not feel the picture is any better than streaming. Be aware when this unit has an automatic update, it took about 45 minutes. Ultimately, I bought this because there does not seem to be many other options out there and had to settle for this unit. Not the best purchase I have made.

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1 of 3 found this helpful

Just Junk

MICHAEL from Cincinnati on 1/4/2022

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I originally purchased this item in March of 2020 it played well but by December it was not working. I contacted Crutchfield and they sent me another one I received that around this 7th of January 2021 now here we are January 4th 2022 and it doesn't work again. It was not heavily used mostly play my granddaughter's cd's. I would not recommend this product to anyone. Crutchfield was very helpful but they will only replace it one time and since it is now out of warranty they won't be able to help me. Is it possible that I got two lemons I guess anything is possible.

Pros: Great when it works

Cons: Only works for about a year

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11 of 14 found this helpful

Panasonic DP-UB420

Crutchfield customer from Boynton Beach, FL on 1/1/2022

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Great player. Easy to use

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Wilsonville, AL on 12/23/2021

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nice picture

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1 of 1 found this helpful

Perfect for Projectors

Crutchfield customer from Great Mills, MD on 12/12/2021

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This model provides all of the video features I needed for the best price. My objective was to provide the best video quality to my 4K projector (VW295ES), and this model has all of the necessary features to accomplish that (customizable tone-mapping, SDR "conversion"). I also still use an older receiver, so the dual HDMI outputs was a must. It has worked perfectly and looked great for all of the UHDs I've tested so far. I only use this for playing UHD blu-rays (have separate BR player and HTPC for streaming).

Pros: Customizable Tone-mapping SDR "Conversion" (really HDR tone-mapping and gamma processing in UHD player) Dual HDMI Outputs

Cons: No IR cable input (almost none have that these days) Front door makes IR repeater placement slightly more challenging

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4 of 4 found this helpful

A very good player for the money

Crutchfield customer from Crawfordsvlle, IN on 11/18/2021

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I bought this to replace a failing older Sony 4k DVD player. In terms of bang for the buck, this is a very good player. 4k picture quality and 3D are excellent. Audio supports most surround formats. Outputs are minimal. HDMI and one optical. I am pleased it has both rear and front USB inputs. This makes connection to my hard drive much cleaner. Basic setup is easy, but I had to research how to defeat HDR settings, since my TV is too old to support it.

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5 of 5 found this helpful

Panasonic DP-UB420

Crutchfield customer from Carolina, PR on 10/27/2021

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A tad small on size and construction materials make it looks really cheap.

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2 of 9 found this helpful

Panasonic DP-UB420

Crutchfield customer from La Mirada, CA on 10/21/2021

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Excellent product! great clarity for viewing Netflix

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Panasonic DP-UB420

Crutchfield customer from Lacey, WA on 10/6/2021

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A quality product in a small package. Lots of extras for audio and video use. I will be using this every day.

Pros: Compact to fit better in my home theater unit.

Cons: None for the excellent value.

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3 of 3 found this helpful

Panasonic DP-UB420

Crutchfield customer from Pittsburg, NH on 10/3/2021

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Excellent HD player. The upscaling of non HD disks was much better than I expected. It also seems to upscale streaming movies from netflix and prime. Definitely worth the money, If I had known it was this good I would have purchased it along time ago.

Pros: great quality picture starts up fairly quickly

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3 of 3 found this helpful

Nice Upgrade to My System

Crutchfield customer from Crossville, TN on 9/18/2021

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Needing to replace a older dvd and bluray player, so doing some research found this Panasonic UB420 would fit both my budget and work well with my new 4K UHD-TV. I was also looking for a drive that would allow me to connect a Hard Drive with many videos in MKV and MP4 formats. I connected a WD 2 TB Elements Drive, formatted as FAT32, and this working great for me; I will eventually get a 4 TB drive when my 2 TB drive ha reached its capacity. The UB420 was easy to setup and has a nice remote controller, wireless setup with 5G connection is good. Much better unit then my old Samsung player I am replacing.

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2 of 2 found this helpful

Goid buy!

Crutchfield customer from Pittsburgh, PA on 9/5/2021

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Very sleek and colors are unmatched

Pros: User friendly Black on here is BLACJk

Cons: Few

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0 of 1 found this helpful

Great For The Money

Guest from Visalia, CA on 8/27/2021

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I have two 420's and an 820. The 820 is hooked up in our main living room to our Samsung Quad JS9500 78" TV, and it will blow your mind. One 420 is in the family room hooked up to our LG OLED 65" C9. The other is in our bedroom hooked up to our LG OLED 55" B8. They all are great. If you can't afford an 820, and you want great quality for the money, then this is your ticket. I have had 4K players by other companies, Sony, Samsung, and LG Just to name a few, but Panasonic blows them away when it comes to picture quality. Not to mention how great the quality remains when playing non 4K movies. If you burn your own, play CD's, or whatever you play through them, you will not be disappointed. I won't buy anything other than Panasonic again.

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13 of 13 found this helpful

Panasonic DP-UB420

Crutchfield customer from Greensboro, NC on 8/22/2021

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Purchased to pair with an Epson 6040UB, specifically for it's ability to manage HDR. Set up was easy and the picture with both SDR and HDR looks great.

Pros: Great picture, straight forward setup.

Cons: No support for SACDs.

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Panasonic DP-UB420

Crutchfield customer from St Clairsvle, OH on 8/19/2021

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Replaced an old blue ray player with this. Couldn't believe the difference! Awesome player for the money. Takes vibrations from the subwoofer very well.

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1 of 1 found this helpful

Few apps, poor linking

Crutchfield customer from Lakeside, AZ on 8/1/2021

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Expected more for the cost. Lacking features or apps that most other lower cost units have. You can download Netflix, Pandora, and Prime, and several other, what seams to be Russian and other countries in that area, but does not have other common apps like Hulu, IHeart, and other Movie and Music apps found on other brands. It seams rather slow in response when going thru the pages or selections in Prime and Pandora. Also have to have to go thru more menus just to get to the app you want to run. When there is no Disk in the unit, gives an error rather then stating "no disk installed". Just an annoying message more then a problem. It does have the link feature, so when the unit is powered up it links with the receiver to switch to DVD input. Unfortunately that apparently only works with Panasonic receivers, does not work with my Yamaha. My previous Sony unit had more apps and linked correctly, but was slow at starting up, was problematic, and just quit running one day. Sony, despite the cost, is more of a cheap Walmart Special then a quality electronics. Not a Sony fan, but better then this DP-UB420. I will be looking for an replacement.

Pros: Runs faster start up then Sony

Cons: Slow response in apps not many apps poor linking to receiver bad menu layout

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1 of 7 found this helpful

USB a bust

Rick from Cavendish, Vermont on 7/15/2021

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Excellent quality. I've always had good luck with Panasonic products. Minimal output ports, a problem with older receiver/amp. Have to use a converter box to get audio from CD to amplifier. One of the main reasons I bought this unit was the promise of USB for movies. I've backed up most of my movies to hard drive, packed away the DVD's. In their online manual they caution that some movies may not play. Have been working for a couple of days with thumb drive and portable HDD. My results... so spotty on what it will play, not worth the effort. Digging out boxes of DVD's again. If all you want is DVD playback to TV and receiver, works fine.

Pros: Excellent playback quality, good menu structure, can connect audio to a receiver/amplifier with optical cable.

Cons: no RCA's for music output; USB playback so spotty, not worth the effort.

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6 of 6 found this helpful

Panasonic DP-UB420

Crutchfield customer from Daphne, AL on 7/13/2021

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Great player for the price

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Panasonic DP-UB420

Crutchfield customer from Los Angeles, CA on 7/10/2021

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best hdr10+ 4k blu ray player for the price

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Panasonic DP-UB420

Crutchfield customer from Southern Pines, NC on 6/14/2021

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Good player but I took a star off because the interface is kind of cheap looking, and the whole front opens when you go to put a disk in which is weird.

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1 of 2 found this helpful

Great for bedroom use

Crutchfield customer from Ludlow, MA on 4/22/2021

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For me it's a 5 star, since it is for bedroom use on a 9 year old Sony 3D 32" tv. It allows for access to Netflix and utube. The remote is poor quality and lacks many features you would expect in this price range. Case plastic and warranty 1 yr. same as the 800 dollar version. The picture quality for us is awesome, as to use on an had oled I believe it would be good, however I purchased the Sony 800 for the main tv and it's day and night quality build however the software features are lacking on the Sony which for a 100 more offers a superior unit in my opinion.

Pros: Price, hook up options, software.

Cons: Inexpensive build best for occasional use, remote very ow quality.

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Medina, OH on 4/21/2021

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I purchased this just for the bedroom and it is built solid has a metal case and is half the price of the DB-UP820

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3 of 4 found this helpful

great item

Crutchfield customer from Acworth, GA on 4/19/2021

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I'm really love my new 4k blue ray palyer

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1 of 1 found this helpful

Great player

Crutchfield customer from Grand Marais, MN on 4/12/2021

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Excellent player, even makes my old dvds look better. Still need to upgrade my tv for the full 4K effect but the color and clarity on my 2012 Panasonic plasma are beautiful. Build quality seems excellent too.

Pros: Picture and build quality

Cons: None so far

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Panasonic DP-UB420

Crutchfield customer from Oakland, CA on 4/4/2021

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Very clean and compact design. The picture quality is amazing.

Pros: Great price and awesome performance!

Cons:

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Does its job

David from KANEOHE, HI on 3/31/2021

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Does exactly what it's supposed to do so I love it. Would have given 5 stars but the user interface is a bit on the unattractive side and it can be slow to start. Crutchfield on the other had was fantastic as always!

Pros: Great audio and video.

Cons: Ugly user interface.

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2 of 2 found this helpful

Very nice Panasonic player

Crutchfield customer from Rancho Cordova, CA on 3/27/2021

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Fast loading and reading. Movie image and audio very good. Music listening with cd and USB as hoped. No complaints. Long time Crutchfield customer and very happy.

Pros: See above review.

Cons: None

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0 of 0 found this helpful

Panasonic DP-UB420

Crutchfield customer from Hartford, WI on 3/21/2021

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High quality, best option for the price range.

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The little player that could...

Steven from New Fairfield, CT on 3/20/2021

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I was in the market for a replacement for my old oppo BD 93 player. The player was very good but it was no longer updateable and quite frankly technology has moved forward. I wasn't interested in the most expensive player as the Blu-ray format has been superseded with 4K and UHD.However I did want a Blu-ray player that could play confidently and would be able to have 4K capability. I find this little Panasonic player to be of good quality and I have not experienced any of the limitations that I've read in some threads. That said I do have a couple of comments in regards to idiosyncrasies of this particular player. For one thing it has no display not that that's a big deal as from the sofa you can't read the displays anyway. All the information you could possibly need or at your fingertips via the remote for on screen viewing which is much better than a display on the player. This is not a full size player it is slightly diminutive in the width and length department and Panasonic has spent less money on an oversized chassis and put more of their money into the electronics. One very interesting idiosyncrasy of the player is that in the order to obtain internet access you must first go into the internet settings and accept their user conditions. Once you've done this then you can access the internet via your player. Overall I find the picture quality and audio to be exceptional and in fact better than my old opal player.

Pros: Exceptional picture and audio quality

Cons: Diminutive side and the network setup can be a little tricky.

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3 of 3 found this helpful

An Excellent 4K Blu-Ray Player!

Crutchfield customer from Fayetteville, TN on 3/11/2021

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An excellent 4k blu-ray player that can be optimized for the type of display that you have. I had an Oppo-203 a few years ago and I actually like the panasonic better! Many, many options! This is the baby brother to the 820 model. This unit doesn't have dolby vision but does have HDR and I like the pop of HDR better! It has a smaller footprint too, if you don't have much space!

Pros: Picture, Picture, Picture

Cons: No Dolby Vision

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Hyattsville, MD on 3/10/2021

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Don't have anything to compare it to, my last Blu Ray player ( Panasonic) was 10 years ago so really can't say until I get 4k tv which I will be doing soon once I find one I like.

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All Around Performer

Crutchfield customer from Durham, CT on 3/3/2021

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Very good video performance and feature set for the price. Easy to setup and use. Easy to understand remote control. I'm using this for all my silver discs via HDMI for the Home Theatre and optical digital out for 2ch audio. So glad my Crutchfield advisor recommended it.

Pros: Video performance, audio performance, ease of setup, ease of use

Cons: More plastic than I'd like

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Centerville, UT on 3/2/2021

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This has been an outstanding purchase! I replaced an old Samsung and this player shines all around.

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0 of 0 found this helpful

Great picture for the money

Crutchfield customer from Ormond Beach, FL on 3/1/2021

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A great step forward in video quality from my previous Sony player. A bit slow to load or I would have given it all five stars.

Pros: Video picture quality

Cons: slow to load some functions

Crutchfield response on

2 of 3 found this helpful

Beet picturr quality

Crutchfield customer from San Diego, CA on 2/28/2021

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Excellent picture quality and best sharp/deep color pictures for your 4K TV. Best companion for any receiver/home theater / TV.

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1 of 1 found this helpful

Unreliable

Ira from STRATFORD, CT on 2/26/2021

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I expected more from Panasonic. After a few months the player started freezing while playing Blu-Ray discs. Each time I had to unplug the unit, wait a few minutes, and plug it back in. Thankfully I have an older Yamaha Blu-Ray player that I use for SACDs as a back-up. The discs always played in the Yamaha without any problem. The Panasonic finally froze to the point where I could not remove the disc, even after unplugging the unit for several minutes. I purchased a new Sony player from Crutchfield, hopefully it will be problem free.

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9 of 9 found this helpful

I would buy again

Crutchfield customer from Olathe, KS on 2/1/2021

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Great unit, works great

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0 of 0 found this helpful

Great Machine

Crutchfield customer from Bath, OH on 1/23/2021

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Great Machine. Very responsive and quick. Excellent picture quality.

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Panasonic 4k uhd player

Crutchfield customer from Stroudsburg, PA on 1/12/2021

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Up converting Blu-ray is amazing and of course 4K pictures are super

Pros: Picture quality

Cons: Voice in setup annoying but can be turned off

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Ogema, MN on 1/10/2021

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Would like to be able to add more apps

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2 of 2 found this helpful

Great Player At A Great Price.

Crutchfield customer from Fullerton, CA on 1/2/2021

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This is an amazing Ultra HD Blu-ray player, I was shocked at the detailed picture quality, and especially liked the 4K upscaling for regular DVD's and Blu-rays. I bought this as a scratch and dent item and couldn't be happier, the player was in perfect condition, no signs of use at all on the player either.

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Panasonic DP-UB420

Crutchfield customer from Lebanon, PA on 12/28/2020

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EASY TO SET UP AND GREAT PERFORMANCE

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Very pleased......

Crutchfield customer from Buffalo, NY on 12/20/2020

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Love it...I discovered a well built Blu-ray really does make a difference with respect to the quality of the picture.. I have it paired with my Panasonic Plasma TV and the picture is outstanding!! In regards to customer service, Francis assisted me and he was great, very knowledgeable and informative! Thanks Crutchfield!

Pros: Price-minimalist features0awesome quality.

Cons: None at this point

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Crestwood, KY on 12/14/2020

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Works as advertised. Nothing super, but does what it's supposed to very well.

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Best 4k blu ray

Crutchfield customer from Bridgeport, CT on 12/12/2020

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Awesome

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1 of 1 found this helpful

Very nice piece of equipment

Crutchfield customer from Green Cv Spgs, FL on 12/10/2020

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Perfect for what I needed. We have an 18-month-old 4K TV that I'd say it was a mid range quality when we bought it and I really needed a 4k DVD Blue Ray player for that TV. The price was perfect and from what I've seen so far I am really a happy camper. It has a small footprint and fits well under the Apple TV which keeps the feline demons from laying on top of it. They do enjoy the Marantz has a heater, and yes this set up is being changed immediately we are in the midst of renovations.

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2 of 2 found this helpful

Polo

Crutchfield customer from Monterey Park, CA on 12/6/2020

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The Panasonic DP-UB420 is a great product. The was worth its price in what it can do. Crutchfield is a great company to buy from. It has all the things I am looking for with a great price and reliable products I can depend upon.

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Panasonic DP-UB420

Crutchfield customer from Springfield, PA on 12/6/2020

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Good so far. Easy to use and good picture quality. Wish it had a play button but otherwise no complaints through the first few movies. Would recommend.

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Best Player at this price

Crutchfield customer from Miami, FL on 12/5/2020

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This is the BEST bluray Player that you can buy at this price, stop to search for other brands, get this. Trust me there's nothing better for that price.

Pros: HDR10 works better than any other brand, I feel don't need Dolby Atmos.

Cons: No Dolby Atmos

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2 of 4 found this helpful

Great 4k player at a good price.

Crutchfield customer from Tallahassee, FL on 11/18/2020

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This is a great 4k player. Streams Netflix flawlessly. Easy to use and program. Recommended.

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1 of 2 found this helpful

Great player

Crutchfield customer from Fairfax Station, VA on 11/16/2020

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I upgraded from a ~2010 version of a samsung blue-ray player to this panasonic. The panasonic is lightning faster than the samsung and offers more features (apps pre-installed for streaming services like Amazon, Netflix, etc). As an added bonus I also got this one on sale from Crutchfield. As for longevity - I've only had this player for a month now so can't speak to how long it lasts.

Pros: Fast and pre-installed streaming apps.

Cons:

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4 of 6 found this helpful

Excellent unit

Crutchfield customer from Chesterfield, VA on 11/14/2020

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Quick to boot up and get running. My old Panasonic Blu Ray player c2008 is quite slow to decode and get the video going but not this speedy unit. Picture seems to be better too than my old unit. Very pleased. I also much prefer it to my LG unit I got couple of years ago I have in my bedroom

Pros: Quick to get to viewing DVDs.

Cons:

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3 of 3 found this helpful

Good 4K value for the money

Crutchfield customer from Danbury, CT on 11/14/2020

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Good value for the price. Excellent 4K picture & sound with both 4K UHD, & 1080p upscaling. However, I found the 4K upscaling on some DVD's to look oddly too bright, "softened", & ultimately unnatural. I compared this DVD upscaling to 4K upscaling on an OPPO, a very high standard to be fair, & found the Oppo DVD upscaling very superior. This may be a consideration if you're planning to continue viewing your DVD's (or have some titles ONLY available on the format). Considering Oppo is defunct, it's quite possible there is NOTHING on the current market upscaling DVD better than the Panasonic in question & it's not exactly a poor upscale to say the least, plus the Panasonic has a lot of little color tweaks many 4K players do not (especially with HDR). This model does not support Dolby Vision. Build quality is adequate, certainly not impressive, only "power" & "eject" buttons on the machine & no digital display whatsoever. On the plus, if you're tight on space this Panasonic is very light & compact. An asset if space is at a premium in your set up. I did have an incident where the Panasonic failed & hung up (while continuing to run) for over 7 minutes & became entirely unresponsive via remote or the unit's buttons when playing a defective blu ray. I had to unplug the unit to stop the spinning & eject the disk. Playing the disk on an Oppo (was able to immediately start & play disk through bad bits a plenty) confirmed. The remote & interface aren't the best I've used.

Pros: Great 4K picture & 1080 upscaling. Small size.

Cons: No Dolby vision, build quality on par with price, DVD scaling possibly not the best but good, remote & interface adequate, but not the best I've used

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9 of 13 found this helpful

Panasonic DP-UB420

Crutchfield customer from Rochester, NY on 11/6/2020

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I've owned this player for about a month and couldn't be happier with its performance. Setup was easy and painless. The video output is phenominal. I haven't had any issues with video playback, as in it locking up. I've watched the following 4K movies on it: Jaws, 1917, Fury, War of The Worlds and INXS: Live Baby Live and The Empire Strikes Back. The video resolution in all of them was stunning and the player was flawless playing them. The upscaling of regular Blu Ray to 4K is pretty darn impressive as well. I have the player connected using both HDMI outputs, one directly to the TV and the other to the receiver. I have it set up this way b/c my current receiver only supports 1.4 4K. My setup...Samsung 65" NU 6900 series, Denon AVR-E300, Boston Acoustics all around with a Velodyne sub in a 5.1 config. I would definitely recommend this player.

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3 of 3 found this helpful

Failed within 4 months

Michael R. from MISSION VIEJO, CA on 11/1/2020

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Failed within 4 months. Picture is okay, then goes to w white noise screen with BluRay or Web items. Not many hours of use and it's unuseable. Remote is poorly designed and not particularly intuitive. VERY disappointed in this 'highly rated' unit.

Pros: small footprint

Cons: remote poorly designed

Crutchfield response on 11/11/2020
Michael contacted our Tech Support team for help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

4 of 5 found this helpful

DP-UB420 Review + Direct Access

Crutchfield customer from Morrisville, PA on 10/15/2020

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Blu-ray & DVD Is perfect. Panasonic Wireless works on 5g, internet access is fast, YouTube streaming is seamless. Current results with Mirroring/ Direct Access feature; pc desktop replication has a very hard time keeping up. Mouse & windowing latency is severe and lockup's occur disabling the session. The Mirroring session only appears to detect the 2.4g connection [most likely] contributing to the latency.

Pros: Perfect as a BluRay/ DVD & streaming player. Video CPU provides excellent color rendering, sharp images and seamless video.

Cons: Direct Access feature needs work to detect a 5g connection.

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3 of 4 found this helpful

Panasonic DP-UB420

Crutchfield customer from Debary, FL on 9/30/2020

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This 4k player is a great piece of equipment. Smooth, quite and fast operation. Almost no delay when commanded to open and close to play. Also the upgrade of DVD's adds additional clarity to the viewing experience. Playing

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Fort Wayne, IN on 9/25/2020

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The main reason I ordered the DP-UB420 was that it has a optical digital output to run into my 2008 Yamaha receiver which has no HDMI. The unit handles just about anything I throw at it, including videos on USB, photos on DVD, mp3 files, etc. Video and audio are excellent even on my non-4K TV. Wi-Fi setup was quick and easy. Unit arrived with the latest firmware, but it does allow updates. Netflix, Amazon & YouTube are installed but the unit cannot add new network apps which is a disappointment. I'm sure I'll find other features to my liking in time to come on the DP-UB420.

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Indianapolis, IN on 9/20/2020

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does not work as well as my Samsing which paired with my TV

Pros: Great picture

Cons:

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3 of 3 found this helpful

Panasonic DP-UB420

Crutchfield customer from Winter Garden, FL on 9/20/2020

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Works as advertised. Great price.

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2 of 2 found this helpful

Perfect

Crutchfield customer from Hillsdale, MI on 9/12/2020

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Awesome DVD player. Stunning graphics, and we don't even have a high end TV.

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from San Antonio, TX on 9/10/2020

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Excellent performance, very clean design. Rapid delivery, thanks!

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Noblesville, IN on 8/11/2020

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Does a good was hoping the upscale would be better Crutchfield is great to deal with great tech support and service

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2 of 3 found this helpful

Panasonic DP-UB420

Crutchfield customer from West Jefferson, NC on 7/27/2020

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I purchased this player because of previous favorable comments. The best feature of this player is that it has two HDMI outputs, one that supports video and audio, and one that supports audio only. This last feature is useful if you just want to connect your DVD player to a powered soundbar.

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7 of 7 found this helpful

Panasonic DP-UB420

Crutchfield customer from Castle Rock, CO on 7/26/2020

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Build quality is a bit cheap feeling (lightweight, no display) and it is a hair slow to load and get started. It's streaming capabilities are mediocre as well. With the above exceptions, in every other way, this player is top notch. The HDR mapping is brilliant and only otherwise available in players at double the cost. I have this paired with a JVC Projector and the combination is spectacular. This player is a no brainier for anyone with a projector and the value simply cannot be beat.

Pros: HDR Mapping Value!!! Overall Picture Quality

Cons: "Feels" cheap Remote is kind of "basic" Streaming capabilities are average

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4 of 6 found this helpful

Better than 20/20 ...

Crutchfield customer from Mesa, AZ on 7/20/2020

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Aye yo, watch a 4K on this thing and it's like looking into the future with crisp and clarity! Better than 20/20 vision!

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4 of 6 found this helpful

Panasonic DP-UB420

Crutchfield customer from Ponce, PR on 7/19/2020

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Tremenda calidad

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1 of 3 found this helpful

Another great experience

Crutchfield customer from Tampa, FL on 7/19/2020

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Haven't taken it out of the box yet....will be this week....doesn't matter though, with Crutchfields reputation and their product lineup, I am certain this will probably be another winner. Keep up the good work!

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1 of 17 found this helpful

Didn't live up to the expectation

Eddie from Jacksonville, FL on 7/10/2020

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So I bought this 4K player. The flagship Panasonic 4K player is one of the best on the market so I thought this might be a decent player. I have an oppo blu ray player that did significantly better than this 4K model. lol hen I used my ps4 as a blue ray for comparison. My ps4 did significantly better with a blue ray than this 4K player did. This gave me very washed out blacks and white tones. I was able to get SIGNIFICANTLY superior resolution out of a blu ray than on 4K. Even the pixelation was as worse. Do yourself the favor and at least go to the next model. I thought I met let others know that are trying to save some money. It just underwhelmed. I wish there were reviews to explain it to me and I would have just went with the flagship model. Which is worth the money.

Pros: Price

Cons: Significantly inferior 4K picture quality even compared to a ps4 blu ray.

Crutchfield response on 7/13/2020
Eddie contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

14 of 25 found this helpful

Sometimes you just don't know

Crutchfield customer from Brooklyn, NY on 7/9/2020

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I had read somewhere before I got this unit on how slow it was using Netflix or other streaming services. Well I'm here to say no such issues with my player from Crutchfield. Panasonic UB420 is a winner! I'm getting closer to adding another stereo amp to my new home theater system. I'm going to go with a vintage BGW 250D. I want to see if my Pioneer SP-EBS73LR will mate with it.

Pros: Compact

Cons: None yet

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from San Leandro, CA on 7/9/2020

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Excellent picture quality. After reading a review that stated this player would not play mp4 movies I am glad to say that this play does play mp4 movies from the usb outlet. Happy with purchase and price and Crutchfield delivery was fast.

Pros: Excellent picture. Plays mp4 as well as lots of other formats.

Cons: None found yet.

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4 of 4 found this helpful

Panasonic DP-UB420

Crutchfield customer from Jamaica, NY on 6/29/2020

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Professional Handling is excellent. Definitely i will recommend though i am from Saudi Arabia. Customer Service is more than excellent.

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2 of 3 found this helpful

Great picture quality, but...

Crutchfield customer from Ramsey, NJ on 6/11/2020

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First, let me say that the 4K picture quality from this payer is really excellent, especially for the money. I purchased it as a replacement for the Sony UBP-X700, which is also a very good player. I got because of the smaller size and I was going to give the Sony to my son. I like the menu system and how it operates. The ONLY reason I gave it only 3 stars is because whenever I play a 4K disc that offers Dolby Atmos and/or Dolby Vision , which this player does not support, it "hiccups" by either freezing the picture or distorting it temporarily. I spoke with Panasonic twice about this, but there didn't seem to be any way around it. Unfortunately, I had to return the player, but on the upside, Crutchfield made the return process, which I've not used previously, completely painless. A good player, but just not for me.

Pros: Picture quality, easy-to-use remote, good (not great) menu system, good buy for the money

Cons: does not deal well with discs that have Dolby Atmos and/or Dolby Vision

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19 of 21 found this helpful

Very User Friendly

Crutchfield customer from Davidson, NC on 6/5/2020

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Connection to my amplifier was very easy and the device setup menu is straightforward and very user friendly. The Crutchfield rep was fantastic and walked me through conversion from RCA jacks from my old unit to HDMI for both Audio and Video.

Pros: User Friendly, great performance.

Cons: None

Crutchfield response on

1 of 2 found this helpful

I'm becoming a Panasonic fan.

Arbee from Pikeville, KY on 5/18/2020

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If i were basing this on my quality expectations and Blu Ray playback I would give it more than 5 stars. Here's why: I'm replacing a 9 year old Panasonic Blu Ray player that still functions perfectly. So far out of 3 discs (not a good test probably) it's been flawless on playback. It boots and reads fast. I can't imagine it making any audible noise during playback unless you have your head close to it and muted the TV. The downside is, the streaming app interface is exactly the same as the 9 year old it's replacing. Youtube and a couple of apps that have been stripped from the old player in an update are back, but the interface is still dated and still not as fast and fluid as it should be. My humble recommendation is if you are buying it strictly for a player I doubt you will get a better player for the money. Most people have Firesticks and Rokus anyway. I was tempted to give it 4 stars but didn't really feel that fair with the number of streaming options available on other platforms and no experience with the few competitors. As usual, Crutchfield made buying easy. Thanks

Pros: Fast and quiet enough. Great image quality. No hiccups

Cons: Dated and limited streaming interface

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5 of 5 found this helpful

Panasonic DP-UB420

Crutchfield customer from Washington, MO on 4/11/2020

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This replaced a Sony blue ray that went to the bedroom. This was easy to set up and was much faster processing requests and starting up. The only thing I see as a negative is no display. It does show you on the TV where you are on the disc so does it really matter? Overall, a big step up from the previous one.

Pros: Fast

Cons: No display

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5 of 5 found this helpful

Good Value

Crutchfield customer from Phoenix, AZ on 4/10/2020

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4 stars for lack of Dolby Vision Works very will with HDR 10 A bit light, tends to slide around.

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1 of 1 found this helpful

I have already recommended Crutchffield to several friends

Crutchfield customer from Runnemede, NJ on 4/8/2020

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Place an order line with no issues at all. Product was delivered the next day and it was perfectly packaged, not always the case. The DVD was in perfect condition. Installed and unused the same day it was delivered. I have recommended Crutchfield to several friends and coworkers. I will be buying again from Crutchfield

Pros: Exactly service and reliable/dependable!

Cons: Nine at this time

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1 of 4 found this helpful

Nice unit.

Crutchfield customer from Janesville, WI on 4/7/2020

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Does everything I require. It also turns on the tv as I just turn my DVD player. Convenient. Great picture.

Pros: Great picture and easy to use.

Cons: None so far.

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Glendale, NY on 4/7/2020

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This was the first time that I had ordered from Crutchfield and I received the item in the time they said. So far the player does everything as advertised. It has enhanced my DVD's .I would recommend Crutchfield.

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1 of 3 found this helpful

Ok product

Crutchfield customer from Big Pine, CA on 4/1/2020

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Light weight cheap feel. Menu options are goofy and lack clarity of what different settings do. Picture is good.

Pros: Picture good

Cons: Goofy menu.

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2 of 4 found this helpful

Great Blueray player and service.

Crutchfield customer from Cincinnati, OH on 4/1/2020

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This is a great blue ray player it was easy to setup and the picture and sound output are excellent and the price is very affordable. My great-granddaughter was bummed when our old unit failed, she loves to play music (especially her Frozen II sound track) while dancing and jumping on a mini indoor trampoline. The unit was well packaged and arrived in excellent condition (2) days after it was ordered. My dog liked your degradable packing peanuts , he snacked on a few before I could get them out of his reach.

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2 of 2 found this helpful

Optioneup Blu-Ray

Crutchfield customer from Mary Esther, FL on 3/30/2020

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Good looking unit, small footprint, lots of features.

Pros: All in one unit, has apps loaded, great choice for an older TV

Cons: Remote control is pretty blah, on screen audio prompts are aggravating.

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2 of 2 found this helpful

Poor quality as comared t older Panasonic DVD-

Crutchfield customer from Cumming, GA on 3/29/2020

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I bought this to replace an older Panasonic Blue Ray which was not 4K ultra H.D. This unit does not look as good as the older unit and has many plastic parts. (i.e.) When I open the DVD drawer the plastic cover stays open. When I remove the DVD the plastic cover remains open. I believe I will be returning it for a better model. Possibly an LG since I have an LG OLED TV. Crutchfield has been great t work with.

Pros: Easy to install. Good sale price

Cons: Questionable quality - Lots of plastic - Does not come with HDMI cable.

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4 of 5 found this helpful

Solid

Crutchfield customer from Ludington, MI on 3/29/2020

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It does everything well - music cds to blu ray movies, and seems well built. Good price too - don't see what you gain by paying more...

Pros: Does everything well

Cons: None

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2 of 2 found this helpful

Good but be sure you have the latest equipment

Crutchfield customer from Laredo, TX on 3/23/2020

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It took me a little while to set it up but had trouble with Blue Ray Discs displaying the image. There was sound but no image. However, thanks to a Crutchfield tech who helped me change a couple of advanced settings the Panasonic DVD player displayed a good image, not great. That's why the 4 stars. Other than that everything is going well and have experienced no problems connecting to the internet. I have a 8 year old Samsung TV and maybe that's why images from Blue Ray Discs are good but not outstanding. Sound is good but not again not outstanding. I have a 7 year Onkyo receiver, maybe that's why. But for the price I paid for this Panasonic DVD player I am satisfied. Maybe when I migrate to a 4k TV and to a more modern audio receiver that has all the whisles, things will change. Be sure to take advantage of the free tech help that is provided by Crutchfield should you encounter a problem with any DVD player you buy from them.

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2 of 7 found this helpful

Ok for the price.

Crutchfield customer from York, SC on 3/22/2020

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For the price it is a good unit. There is a bit more noise to the mechanical system than I would like, I hope this will not affect the longevity of it.

Pros: Cost, great picture

Cons: Noise of mechanism

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3 of 4 found this helpful

Panasonic DP-UB420

Crutchfield customer from Horse Shoe, NC on 3/17/2020

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Great Sound, Picture and Value! 20 year old + DVD's look and sound terrific, can't wait to try a new 4k DVD

Pros: Compact Design

Cons: None

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1 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from New Brighton, PA on 3/13/2020

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THIS ITEM HAS PERFORMED AS EXPECTED. NOT ONE ISSUE HAS BEEN REPORTED OR ENCOUNTERED.

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1 of 2 found this helpful

Great pea to go with a Q60R carrot

Crutchfield customer from Harlan, IA on 3/10/2020

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Overall Love this Blu-ray player, I have it setup with a Samsung Q60R TV. Both support HDR10+ and gives a great picture. I was originally looking at the DP-UB820 which adds Dolby Vision however the Q60R doesn't support this so no gain for a player that is double the price. I read a few reviews that claimed setup was difficult but I didn't feel that way. It does have a very light weight feel and I can see how this can create a cheap feel for some users but it's all about performance.

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6 of 7 found this helpful

Great Disc Player

Crutchfield customer from El Cajon, CA on 3/10/2020

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Very satisfied with this purchase. I replaced a DVD/VCR (what is that?) combo, so you can tell I only update when necessary. This unit was chosen because it has 4K capability and I want some future-proofing. (Although I don't have a capable TV.) The price point was good. I didn't need the features available on the more expensive models. Setup was very easy; I'd say 15-20 minutes to finish going through all the menus. I didn't change anything in the advanced menus, but I looked at them. Connection to my router via Wi-Fi only took a couple minutes and has been rock solid ever since. I haven't set up Amazon yet, but Netflix is working flawlessly. Tested out all the discs I had, including Blu-Ray, DVD and CD (commercial and my own compilations). Everything played without any problems. The only capability that's lacking I would be interested in is SACD, and that is a minor issue. Other players had it, so I could have chosen one of them. In the reviews, Panasonic was clearly ahead of Sony (who has been going steadily downhill for decades). I would recommend this unit to anyone looking to upgrade to Blu-Ray, who doesn't want (or need) lots of capability. The 4K compatibility will also give some ability to adapt as standards change.

Pros: Flawless operation | Easy setup | 4K capable | Good value

Cons: Doesn't play SACD

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3 of 3 found this helpful

Panasonic DP-UB420

Crutchfield customer from Brooklyn, NY on 3/8/2020

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Simple, and works well.

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Metter, GA on 3/5/2020

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Works great

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1 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Simi Valley, CA on 3/4/2020

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Work great so far

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1 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Memphis, TN on 3/4/2020

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This player is simply amazing. You need to "tweak" some settings to get the best video and audio, but they are very simple to implement. The picture is absolutely breath taking. The HDR adjustments are very useful to fine tune an HDR formatted disc. I also like the automatic HDR and UHD features. And the sound just as awesome. I am using the video to my OLED, and the audio straight to my Yamaha 1040 receiver. I am more than pleased with this purchase!

Pros: Outstanding picture and sound!

Cons: None yet

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1 of 1 found this helpful

Great Player for a reasonable price!

Crutchfield customer from Portola Valley, CA on 3/3/2020

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Great picture, easy setup, doesn't break the bank. Panasonic is a great reliable brand.

Pros: Reliability and cost

Cons: Not full featured

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Panasonic DP-UB420

Crutchfield customer from Englewood, FL on 3/2/2020

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This is the first BluRay not built by Sony I have owned. The picture and sound quality are excellent at this price point. Very easy to set up and is completely controllable with my Harmony remote. I am used to the interphase of the sony and this unit seems to fall a bit short on this front but all my streaming in on my TCL 6 series. If you need to stream with your bluray this may not offer enough but for playing disks it cant be beat

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2 of 2 found this helpful

Panasonic DP-UB420

RAYMOND from Beverly Hills, FL on 2/29/2020

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Love this player. Had a Samsung 3D blue ray up scaling player but I get a much better picture streaming Netflix with this Panasonic player on a dumb 1080P tv. Regular dvds are up scaled and I can see detail I never noticed before. My previous Samsung player also up scaled dvds but not as good as this Panasonic. Really glad I called Crutchfield since I got some solid advice and feed back from Eric in sales support. This player is super simple to use and is pretty much already set up right out of the box. Also the positive reviews and reliability are correct on this player. I am now all set up for when its time to buy a 4k tv. Will rely on Crutchfield pointing me in the right direction.

Pros: Great picture streaming and DVDS up scaling. Easy set up and remote super easy to use. Great price.

Cons: none unless you need a lot of apps.

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Knoxville, TN on 2/27/2020

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Shows great picture and works well with the Denon 3500h

Pros: Loads fairly quick, Shows great picture and looks great as well

Cons: None so far

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2 of 2 found this helpful

Picture Improvement, but Build Quality and Remote Function Regression

Crutchfield customer from Youngsville, NC on 2/27/2020

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I replaced my Panasonic DP-RP62 DVD player(still working) with this, because Panasonic no longer makes just a Blu-Ray player, which is all that I wanted. I still have a Panasonic 1080P plasma tv, so was not interested in all the 4K stuff. I also don't have internet at home, due to living out in the country, so all the online apps were of no interest to me. Comparing it to my old, made in Japan DVD player, the only thing that this improves is the picture, which is great. It is not built nearly as well as my old player, there is no dispay on the front for playing CDs, and the remote on the new player is a joke, compared to the remote on my old one. The remote size is about the same, but the new one lost many functions that are on the old remote, such as zoom, subtitle, cinema mode, setup, program, dialogue enhancer. On the old player, if I wanted to turn on subtitles after starting a British movie, I just hit the subtitle key on the remote. I still haven't figured out how to turn on the subtitles after starting a movie, on the new one. I gave it 3 stars for the great picture and sound on Blu-ray disks, and the upscaling does a good job on a standard DVD. Other than that,I consider it a large step backwards from my 17 yr old player.

Pros: Picture and Sound

Cons: Build Quality and Remote Function

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5 of 8 found this helpful

Panasonic DP-UB420

Crutchfield customer from South Haven, MI on 2/27/2020

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Easy to set up, great picture quality. Excellent value for the $$.

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Brecksville, OH on 2/23/2020

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Video and audio performance are super. Very fast loading of 4K blurays. Not all the features one might like but the price is great.

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Panasonic DP-UB420

Crutchfield customer from Moca, PR on 2/23/2020

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Good Blu-ray, dont have double vision.

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1 of 5 found this helpful

Remote is your only option.

Crutchfield customer from Pahrump, NV on 2/22/2020

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Nice unit. I'd give it 5 Stars if it had touch controls on the player instead of only being able to use the remote.

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Trenton, NJ on 2/22/2020

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Very nice unit.Small, light and easy to set up.

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1 of 1 found this helpful

Good value

Crutchfield customer from Columbus, OH on 2/21/2020

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This is an efficient, compact player that does what it needs to.

Pros: Easy to navigate. Plays Blu-ray disks as advertised.

Cons: Doesn't see media files on DVD disks, so won't replace your DVD player. Requires HDMI to connect.

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2 of 2 found this helpful

Best player for the money

David from ARNOLD, MO on 2/19/2020

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works flawlessly great picture does not freeze up like my Sony this is my 6th blu-ray player and never had a problem with any of them highly recommend this unit.

Pros: Great picture and sound small compact unit

Cons: No display on front of unit A little noisy on start up

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Oakland, IA on 2/18/2020

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Works great. Had an issue that ended up being my hdmi cable. Customer service was great when I called with the issue I had. I was shocked how great the customer service was.

Pros: All pros

Cons: No cons.

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Panasonic DP-UB420

Crutchfield customer from Franklin, MA on 2/16/2020

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Very easy to hook up to my 4K TV Attach an hdmi cable from tv to the Blu-ray player and it was all set to go. I did have to get an hdmi to rca converter to hook up my receiver, everything is working great. Can't beat the price for everything this Blu-ray has to offer.

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Quality Products and Service

Crutchfield customer from Louisburg, NC on 2/11/2020

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I always prefer dealing with Crutchfield and their top notch technical support staff. Panasonic media players are consistently the best in the consumer market place.

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0 of 1 found this helpful

Nice Player

Crutchfield customer from Elizabeth City, NC on 2/10/2020

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For the price point, this is an excellent player for discs. It's also loaded with many features for tweaking video. Picture quality is excellent but the onboard apps are problematic at times.

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0 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Cayey, PR on 2/9/2020

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A very good and powerful machine!

Pros: You can ask more for the price!

Cons:

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Panasonic DP-UB420

Crutchfield customer from Blackshear, GA on 2/7/2020

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It plays all of my movies and the picture seems brighter

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1 of 1 found this helpful

Panasonic DP-UB420

Crutchfield customer from Centreville, VA on 2/6/2020

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It was as expected but couldn't pass up the price after reading other reviews

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Panasonic DP-UB420

Crutchfield customer from Woodstock, GA on 2/5/2020

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The picture quality is excellent due to HCX chip in this player. Very easy to set up and like various option to adjust picture quality. Only drawback is missing Dolby Vision (DV). But overall very solid player for picture and sound with sale price. I Would highly recommend.

Pros: HCX chip for high end picture quality HDR customization Very easy to setup

Cons: No Dolby Vision ( DV)

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2 of 2 found this helpful

Excellent Product

Crutchfield customer from Natchez, MS on 2/4/2020

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This is an excellent product. It has everything I need without too many bells and whistles.

Pros: Great features

Cons: Small remote control designed for small hands.

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2 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Mont Alto, PA on 2/2/2020

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Best 4k Bluray player for the money as long as you don't need Dolby Vision. I waited for Crutchfield to put it on sale and jumped on it immediately. I hooked it up immediately and played a couple 4k movies with my 82" Samsung Q82R. Very nice combination that looks great. No complaints whatsoever. I was going to go with the 820, but I couldn't justify the jump in price.

Pros: Great bargain

Cons: No Dolby Vision

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3 of 3 found this helpful

Good for the price

Crutchfield customer from Boyce, LA on 2/2/2020

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So far haven't used it much. It seems pretty lightweight. I played a cd with it and it sounded very good (Beatles Abbey Road Delux). Also watched an old Columbo dvd. It upscaled the image well. For the price I am very satisfied. I have it hooked up to a Marantz NR 1609.

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Panasonic Player Scores

Crutchfield customer from Virginia Beach, VA on 1/20/2020

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For my purposes, an excellent machine. I didn't need Dolby Vision or super high end surround options on this, so no points deducted. I did need brilliant 4K UHD HDR picture, easy navigation, and perfectly listenable aiudio playback. Set up was a breeze, and disc playback was stable and completely reliable - totally unlike the similarly priced Sony player I had to send back (to a different retailer) which was total junk. Never had a problem with Panasonic.

Pros: Delightful UHD HDR picture Easy set-up Stable, reliable, does what it says it will do Good audio flexibility

Cons: For me,, none

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3 of 3 found this helpful

Panasonic DP UB420

Crutchfield customer from Virginia Bch, VA on 1/18/2020

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Awesome ?? 4k player with lots of HDR customization and the HCX chip for less than $500

Pros: HDR options Picture Sound

Cons: Only 3 media player options

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1 of 2 found this helpful

Panasonic DP-UB420

Crutchfield customer from Smithville, MO on 1/3/2020

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Easy to use. Plays discs that other players would refuse to play with ease.

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4 of 6 found this helpful

Panasonic DP-UB420

Crutchfield customer from New City, NY on 12/30/2019

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Arrived on time and very well packaged. Very easy to set up. The picture quality is noticeably superior to my previous player. Would highly recommend.

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1 of 2 found this helpful

Nice Player - Please give it a front panel display

Crutchfield customer from York, PA on 12/28/2019

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Bought this player to replace a brand new Sony UPB-X800M2 unit that refused to play standard DVDs. Crutchfield's great technical support and return policy made that process simple. This Panasonic unit was simple to setup although the firmware update took much longer than I expected. The menu interface is simple and easy to use and the player has a small footprint compared to other DVD players. The picture quality (connected to my LG OLED TV) has been outstanding and the player syncs well with the TV and my Bose Soundbar 700 via CEC. The only reason I didn't give this player 5 stars is that it really should have a display on the front panel so you can tell what it's doing. All you get is a little red light to let you know it's turned on. The lack of display seems to be typical of players in this price range but I'd gladly pay a few extra dollars for a small display.

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7 of 7 found this helpful

Great player

Crutchfield customer from Bethel, VT on 12/24/2019

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Unbelievable product, the 4k Blu-ray player of 2019 It doesn't matter that this player lacks Dolby vision because the HDR optimizer is just as good. I highly recommended this player

Pros: All good

Cons: Lack of display is going a little cheap

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6 of 6 found this helpful

Panasonic DP-UB420

Crutchfield customer from Orange Park, FL on 12/22/2019

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Works great, no issues or problems. Connects n works great with my samsung Q70R tv

Pros: Great dvd player, great price, but really great dvd player. Works perfectly for me n my wants

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1 of 1 found this helpful

Great player, great price

Crutchfield customer from Corpus Christi, TX on 12/22/2019

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Very good player, if you are tired of the Sony garbage, then this is your player, great video and audio quality, was on sale so I bought 2. Can't beat Crutchfield best in the business

Pros: Great video and audio quality. Buy it if your tired of the Sony garbage

Cons: Absolutely nothing

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2 of 3 found this helpful

Bargain Powerhouse

Crutchfield customer from Omaha, NE on 12/21/2019

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The DP-UB420 fills a need I had within my home theater. I feel that running a projector with HDR content is part science and part art. The UB420's HDR Optimizer allows you to dial in your HDR picture for each movie. Rather than just compromise on one setting with a static calibration you can change the settings on the fly. As I said, part science and part art. I gave it 4 stars because I know the 820 or 9000 are more solidly built. Otherwise it's quite a bargain for the features.

Pros: HDR Optimizer

Cons: Not much but you can pay more for higher build quality in the 820 or 9000.

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Panasonic DP-UB420

Crutchfield customer from San Juan, PR on 12/19/2019

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Excellent product! A perfect match with my Samsung Q80 75."

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Panasonic DP-UB420

Crutchfield customer from Winchester, VA on 12/12/2019

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Great player to get 4K content and movies. Works well with my JVC projector.

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Panasonic DP-UB420 4k Player

Crutchfield customer from Willow Spring, NC on 12/8/2019

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Nice 4k Blu Ray player, works just fine, small and compact, especially for the price, glad I bought it.

Pros: Dialogue enhancement

Cons:

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2 of 2 found this helpful

Exceptional 4K Blu-ray player

Crutchfield customer from Aztec, NM on 11/24/2019

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Great little 4K Blu-ray player. The picture quality if amazing and the unit is very easy to use and set up. Highly recommended.

Pros:

Cons: Not really a con but the player has no visual readout on the front panel. Of course, I knew this before I bought it. Not a problem though.

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1 of 1 found this helpful

Superior Video to Oppo 203

C Jay from West Des Moines, IA on 11/24/2019

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Wonderful budget player. Lacks Dolby Vision but other than that it puts out video comparable to the much more expensive Panasonic UB820 and UB9000 models and beats my Oppo 203. Very basic remote and build quality to keep the price low, but you can always go to eBay for upgraded backlit remote from the UB9000 model for under $20. Highly recommended if you don't need Dolby Vision or the audiophile upgrades of the more expensive Panasonic players. As a bonus it can play most region B and C Blu-rays--just hit Stop on remote when region error message appears and then hit Top Menu button once or twice, though this trick doesn't work for DVDs.

Pros: Price Superior video

Cons: No Dolby Vision Cheaply made Basic remote

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7 of 7 found this helpful

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