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Sony WH-1000XM3 Over-ear Bluetooth® wireless noise-canceling headphones (Black)

Item # 158100XM3B

Sony's flagship noise-canceling Bluetooth headphones somehow took another major leap in quality.

Sony's flagship noise-canceling Bluetooth headphones somehow took another major leap in quality.

25 questions - 40 answers

Item # 158100XM3B

About the Sony WH-1000XM3

Jeff Miller

Sony's best noise-cancelers are now — somehow — even better

I was so impressed with Sony's previous generation WH-1000XM2 headphones, I thought there was little room for improvement... But then Sony's latest flagship noise-cancelers, the WH-1000XM3, arrived on my desk. Very early into my trial it was clear: the company took another major leap in quality. 
Inside case

The stellar Sony WH-1000XM3 wireless noise-canceling headphones fold up neatly for travel.

Sony's best noise-cancelers are now — somehow — even better

I was so impressed with Sony's previous generation WH-1000XM2 headphones, I thought there was little room for improvement... But then Sony's latest flagship noise-cancelers, the WH-1000XM3, arrived on my desk. Very early into my trial it was clear: the company took another major leap in quality. 

This model keeps all the features that make the WH-1000XM2 so great, and adds these key updates:

  • More comfortable: The previous version was already super-comfortable. This year's '1000XM3 is even a little lighter with a more form-fitting headband, and roomier inside the earcups.

  • Better noise-cancellation thanks to a new processor chip from Sony. It easily knocked out the loud, constant hum of the industrial fans we have going up here on the top floor of Crutchfield HQ (our department's A/C unit is on the fritz). High-frequency noise-cancellation now works better, too. It helped silence the crowd of crickets and cicadas who were holding a meeting right beside my porch last night.

  • Faster charging thanks to the new USB-C connection. You get 30 hours of wireless use (with noise-canceling) on a full charge, and recharging for 10 minutes gives you up to five hours of use. 

  • Redesigned drivers: These headphones use strong, ultra-light aluminum diaphragms that start and stop quickly. I've only begun to put them through their paces, but so far I like what I hear. Stronger bass response than the previous model, but not at the expense of the midrange clarity and high frequency detail.  

Completely personalized noise cancellation

Sony has used adaptive noise cancellation for a while now, and I've always found the circuitry very effective. It takes your surroundings into account, then adjusts the level of noise cancellation. But their "next-gen" circuitry goes one step further.

The WH-1000XM3 includes special on-ear sensors that can detect whether you are moving or standing still — and even if you're wearing glasses or not. Another sensor monitors barometric pressure. So now Sony can serve up noise cancellation that's optimized to the height of your in-flight plane.

Plus, you can download Sony's Headphones Connect mobile app for direct control over what noises you let in or keep out. 

A convenient way to hear others 

You can even choose to let in important ambient noise or voices. Temporarily turn off the noise-canceling technology by simply placing your hand over the right earcup. Tiny built-in mics will pick up external sounds and voices.

Earcup controls

When you need to hear others, just put your hand over the right earcup.

The right earcup also has a snappy touch-sensitive panel. You control music, volume, and calls with a simple tap or swipe of your finger.

Higher-quality streaming

Music plays wirelessly from your Bluetooth-equipped phone or portable player. Sony's included an advanced form of audio coding called "aptX-HD®," for improved sound quality with devices that support this technology.

And for the best in wireless sound, you can use these headphones together with a Sony High-res Walkman. This pairing takes advantage of Sony's LDAC technology, which allows the wireless signal to retain all the musical detail that gives a song personality.


Product highlights:

  • closed-back, over-the-ear headphones
  • dynamic 40mm drivers with an aluminum-coated, Liquid Crystal Polymer diaphragm
  • tuned for clear, detailed mids and highs with punchy bass
  • Bluetooth 4.2 connectivity for wireless music listening and phone calls with compatible smartphone
    • aptX-HD® and AAC decoding provides high-quality music streaming from compatible devices
    • LDAC Hi-Fidelity wireless music streaming from compatible sources
  • form-fitting headband with relaxed, breathable earcups
    • generous cushioning on headband and earpads
Adaptive noise cancellation:
  • includes Sony's sophisticated HD Noise Cancelling Processor QN1 chip
    • strengthens noise cancellation for human voices and other higher-frequency sounds
    • keeps noise-cancelling circuitry from interfering with audio circuitry
  • active noise cancellation circuitry adjusts to the level of external sound
  • free Sony Headphones Connect app for Apple® and Android™ lets you adjust settings
    • customize the sound and manually choose the level of noise cancellation
    • personalized Sony 360 reality audio experience with select music services (firmware update required)
  • Adaptive Sound Control uses movement sensors to adapt noise cancellation
    • detects whether you're running, walking, standing still, or riding in a car (app required)
  • barometric pressure sensor
    • optimizes noise-canceling and sound to your altitude when in flight
Easy controls:
  • dedicated earcup button summons Google Assistant or Amazon Alexa on your smartphone or tablet
    • ask questions, dictate texts, and control music by voice
    • available for Apple® and Android™
    • only one voice assistant can be set up at a time
    • must repurpose the earcup Noise Cancellation button using the Headphone Connect app
  • NFC-compatible for one-touch Bluetooth pairing with compatible devices
  • earcup touch controls let you answer calls, play/pause music, skip tracks, and control volume
  • quickly turn off noise-canceling by covering the right earcup with your hand
  • built-in microphone for making calls with a smartphone
    • three-mic system filters out background noise for clearer calls
General info and specs:
  • built-in rechargeable battery offers up to 30 hours of wireless use with noise cancellation
    • 10 minutes of recharging provides enough power for 5 hours of listening
  • includes USB-C cable for charging
  • 47" audio cable with 3.5mm plug for wired use
    • airline adapter included for in-flight entertainment systems
  • portable folding design with carrying case included
  • frequency response: 4-40,000 Hz (wired), 20-40,000 Hz (wireless)
  • weight: 9 oz.
  • warranty: 1 year
  • MFR # WH1000XM3/B

Fit FactorsSM

  • Stable (stays in place)
  • Feels lighter than most
  • Good for flight/travel

What's in the box:

  • Over-ear wireless headphones (black)
  • 48" Audio cable (straight 3.5mm plug on one end and right-angled 3.5mm plug on other end)
  • Airline adapter (single 3.5mm jack-to-dual 3.5mm plugs)
  • 9" USB charging cable (Type A USB on one end and USB-C on other end)
  • Zippered hard storage case
  • Reference Guide
  • Operating Instructions
  • Limited Warranty sheet

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Customer reviews for Sony WH-1000XM3

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4.5 out of 5 stars
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More details on the Sony WH-1000XM3

Mark G.

Features & specs

Fit Style Over-the-ear
Earcup Type Closed
Earcup Width x Height 3.153" x 4.023"
Noise-canceling Yes
Bluetooth Yes
Bluetooth Version 4.2
Single-earbud Operation ---
Mic For Taking Calls Yes
Voice Assistant Access
Amazon Alexa Yes
Google Assistant Yes
Siri No
3.5mm Yes
1/4" No
Lightning No
4.4mm balanced No
XLR4 balanced No
2.5mm No
Other None
Frequency Response 4-40k Hz
Sensitivity 104 dB
Impedance 47 Ohms
Weight 9.0 ounces
Cord Length 48"
Parts Warranty 1 Year
Labor Warranty 1 Year
The Sony WH-1000XM3 replaces these items:

Product Research


Overview: The Sony WH-1000XM3 Wireless Noise Canceling Headphones have all of the latest features in wireless headphones for the best experience in personal listening. With Digital Noise Cancellation, Adaptive Sound Control, and Touch Sensors on the ear cups, the headphones make it easy to get the sound you want from your digital music files. The headphones include an audio cable for wired listening, an airline audio adapter, a USB charging cable, and a zippered storage case.

Bluetooth/NFC: The 1000XM3 has Bluetooth 4.2 for wireless listening from your smartphone, tablet, or Bluetooth music player. Compatible profiles include A2DP, AVRCP, HFP, and HSP, with SBC, AAC, LDAC, aptX, and aptX HD codecs. LDAC transmits approximately three times more data than conventional Bluetooth, with a maximum transfer rate of 990 kbps for exceptional sound quality. For NFC-enabled devices, you can easily pair to the headphones by simply touching the device to the N-mark on the left ear cup of the headphones.

Digital Noise Cancellation: The WH-1000XM3's over-ear design naturally blocks much of the ambient noise. These headphones feature a new HD Noise-Canceling Processor (QN1) to greatly enhances the noise canceling power. The headphones are equipped with built-in microphones on the top of the ear cup that capture outside noise and send an equal-but-opposite canceling signal to the unit. You'll be able to hear more of your music and less of the outside distractions. The Sony Headphones Connect app has a Noise Canceling Optimizer that takes into account the shape of your face, whether or not you wear eyeglasses, even the atmospheric pressure, to make the noise canceling effect even better.

Adaptive Sound Control: Sony's Adaptive Sound Control can detect your activity and adjust the sound settings to you. When traveling, you can immerse yourself in your music with the highest level of noise cancellation. If you're walking, the noise cancellation adapts so you can stay aware of your surroundings while listening to music. While waiting, such as in an airport or train station, the noise cancellation is reduced so you can hear important announcements. These settings can be customized to your personal tastes in the Sony Headphones Connect app.

Sony Headphones Connect App: The Sony Headphones Connect app gives you control over the sound of your headphones right on your smartphone or tablet. In addition to Adaptive Sound Control and Noise Canceling Optimizer (mentioned above), the app's Sound Position Control lets you choose the direction from which you hear your music (Front, Front Right, Front Left, Rear Right, or Rear Left). You can select from available presets for the Surround VPT and Equalizer features, control your music (play/pause, skip forward/backward, fast forward/backward), and set the Clear Bass and DSEE HX (high range compensation for compressed music files) levels. The Sony Headphones Connect app is compatible with iOS devices (iOS 10.0 or later) and Android devices (Android 5.0 and up).

Digital Voice Assistants: The Sony Headphones Connect app now gives you access to Google Assistant and Alexa (available firmware update) on your smartphone or tablet. To set up your voice assistant , you will need to use the app to change the function of the NC/Ambient button on the left ear cup from Ambient Sound Control to Google Assistant or Alexa (only one type of digital voice assistant can be setup). To use Google Assistant or Alexa, just press and hold the NC/Ambient button and speak. You can ask it to play music, dial and answer calls, reply to messages, find out the weather forecast, and remind you about appointments, birthdays, anniversaries, and when to pay bills.

Touch Controls: Using the touch-sensitive panel on the outside of the right ear cup, you can easily control all your music and calls. Volume is controlled with up or down swiping motions, while music/call controls utilize tapping and forward or backward swipes. The Quick Attention feature lets you instantly mute the audio by placing your hand over the touch pad so you can hear an announcement or conduct a conversation without removing your headphones.

High Resolution Audio: The headphones are compatible with Hi-Res Audio, allowing you to hear all of the subtle details of your music. They have powerful 40mm aluminum-coated Liquid Crystal Polymer diaphragms that can reproduce low bass notes and ultrasonic highs up to 40kHz. For true Hi-Res audio reproduction, the included 5' audio cable must be used in a wired connection to your Hi-Res-capable playback device.

Rechargeable Battery: The Sony WH-1000XM3 over-ear headphones are equipped with a 3.7-volt Lithium-Ion rechargeable battery to power the Bluetooth and ANC functions. The battery fully charges in approximately 3 hours via USB using the included USB-C cable (9" in length). With a 10-minute Quick Charge, you can get about 5 hours of music playback. (See battery life estimates below in Specifications.)

Note: To charge the headphones via household AC current, an optional USB charging adapter is required.


  • Frequency Response:
    • Wired: 4Hz to 40kHz (with or without NC)
    • Wireless: 20Hz to 20kHz (44.1kHz sampling); 20Hz to 40kHz (LDAC 96kHz sampling, 990 kbps)
  • Sensitivity: 104dB/mW (wired, NC on); 101dB/mW (wired, NC off)
  • Impedance: 47Ω (wired, NC on); 16Ω (wired, NC off)
  • Full Charging Time: approx. 3 hours
  • Battery Life (estimated):
    • Music Playback: 30 hours (NC on), 22 hours (Ambient Sound Mode), 38 hours (NC off)
    • Communications: 24 hours (NC on), 18 hours (Ambient Sound Mode), 30 hours (NC off)
    • Standby: 30 hours (NC on), 22 hours (Ambient Sound Mode), 200 hours (NC off)
    • Noise Canceling with Headphone Cable Connected: 36 hours
  • Dimensions:
    • Ear cups: Width 3.153" Height 4.023" Depth 2.152"
    • Headband: Width 0.941"
  • Weight: 9.0 ounces (w/o cable)

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Customer Q&A

25 questions already asked

ambient control found off, how to turn on?
rene  Apr 29, 2021
2 answers
The NC/Ambient button is on the left ear cup above and towards the back of the earcup from the main power switch. Press the NC/Ambient button firmly for a moment and then release. Each press toggles the ambient control to the next state - Ambient Sound (hear background noise), Ambient Sound control off (no ambient sound, no noise cancelling, and Noise Cancelling (suppress ambient sound).
george  May 17, 2021
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
kristina  May 14, 2021 (Staff)
do these work with a roku tv?
reni  Apr 11, 2021
1 answer
I have never used them with a roku tv. I have used them with many different devices with a bluetooth connection. They are excellent.
sloane  Apr 11, 2021
Any issues when purchasing these as an open box item?
john  Feb 09, 2021
1 answer
No bought a few things as open box item came in perfect condition still sound great
william  Feb 09, 2021
Can you talk on my iphone and have conversations in these?
bruce  Dec 29, 2020
2 answers
I can't talk on your iPhone unless you call me. But yes you can use these paired with an iPhone to have telephone conversations
brian  Dec 30, 2020
Yes, I do this all the time.
michael  Dec 29, 2020
Good to mow your lawn in for noise canceling?
bruce  Dec 29, 2020
1 answer
Very good noise canceling. Never tried with a lawn mower though.
john clinton  Dec 29, 2020
What about sound leakage? Will my husband be able to hear the TV lying in bed next to me from these headphones?
cher  Nov 16, 2020
1 answer
He'll probably be more concerned with the TV taking up his side, but he definitely won't hear it. Best noise cancelling and seal on the market (M4's are probably even better).
scott  Nov 16, 2020
Does the Sony WH-1000XM3 have a cable to hook up to a CD player?
stephen  Oct 01, 2020
1 answer
Yes the 48" Aux cable that comes with the headphones will fit in your CD player if you don't have a Bluetooth ability on that device.
elaine  Oct 20, 2020
will this work connected to a nano iPod?
kurtis  Jun 18, 2020
1 answer
We have not received any answers from other customers on your question. I would recommend reaching out to an Advisor by phone (1-800-324-9695) or online chat. They should be able to help answer your question.
thomas  Jul 04, 2020 (Staff)
I'm doing work from home, and the information security team needs me to NOT use Bluetooth at all in any aspect of the path between the headphones and my work-provided laptop. Do these headphones allow for a 3.5mm standard headphone jack in order to plug directly into a laptop's standard audio output?
jrsquid777  Jun 18, 2020
4 answers
There is a standard cord that comes with the headphones. Works great during flight.
amit  Jun 18, 2020
Yes - they support direct wire.
bryce  Jun 18, 2020
Yes indeed! It also comes with a cable.
scott  Jun 18, 2020
Yes. The headphones have a 3.5mm jack and it comes with a 3.5mm headphone cord as well.
nancy  Jun 18, 2020
I am planning to buy this headphones, I want to know what is in the box, when you buy the product ?
mauricio  Jun 08, 2020
1 answer
Included in the box will be: Over-ear wireless headphones (black) 48" Audio cable (straight 3.5mm plug on one end and right-angled 3.5mm plug on other end) Airline adapter (single 3.5mm jack-to-dual 3.5mm plugs) 9" USB charging cable (Type A USB on one end and USB-C on other end) Zippered hard storage case Reference Guide Operating Instructions Limited Warranty sheet
casey  Jun 24, 2020 (Staff)
Can I buy two headphone sets and use bluetooth or airplay 2 to connect and play both headphones to one audio source (LG TV, Spotify, Apple Macbook Pro, Apple TV, Roku)? Thanks, Pratik
pratikpatel4  May 04, 2020
1 answer
No, not from the same source. Bluetooth (for the most part) is a 1-to-1 connection. You can't stream to multiple headphones from the same source. You might consider something like these Sennheisers which use an RF signal and can have multiple headphones connected to the same transmitter:
casey  May 27, 2020 (Staff)
ronald  Apr 05, 2020
1 answer
I would think that is more on the settings of the tv. I have hooked them up to the Apple TV, which cut the sound to the surround sound and sent it all to the headphones. I did not go into the settings of the Apple TV to see if I could send it to headphones are primary for work and I am at home for the quarantine. So I can't check for sure. These are awesome headphones especially for Bluetooth headphones.but as I said before it would be your tv,sound bar or receiver that determines is the sound can be played in more than one spot.not the headphones
les  Apr 06, 2020
Can the headband break?
nicholas  Mar 16, 2020
1 answer
These headphones feel very solid to me. Good sound and comfortable. I think it would take some effort to break them. I have been very happy with this purchase.
dana  Mar 16, 2020
Are these headphones compatible with a ps4 ? Including mic compatibility?
markk  Feb 05, 2020
1 answer
No, there are only a handful of licensed Bluetooth headphones that work with the PS4 and these Sony's are not on the list. These Sennheisers would work though:
casey  Feb 19, 2020 (Staff)
Will any of the dragonfly dacs work with these? Will there be a noticeable difference from any IPhone X with iTunes, Tidal, or Qobuz?
andrew  Jan 04, 2020
1 answer
Hi Andrew, thank you for your question. Any of the DragonFly DACs will work great with these as wired headphones (not over Bluetooth though). You will have a noticeable difference in a more robust, natural sound in your music files. Any compressed file will be opened dramatically, and Tidal and Qobuz hi-res tracks will be even more enhanced and spacious. IF you would like to go over these DACs in further detail, or for other personalized advice, feel free to reach out to us via online chat, or by phone at 1-800-324-9695. Any member of our skilled Advisor team will be happy to go over these products with you.
jessica  Jan 19, 2020 (Staff)
how many days for shipping?
daniel  Dec 29, 2019
1 answer
Those should be free, 2-day UPS ground shipping to most every state except AK and HI.
casey  Jan 10, 2020 (Staff)
Hi, Will this product work with listening to the LG TV (LG OLED65C9PUA) or any other bluetooth enabled tv?
john michael  Jul 01, 2019
2 answers
Yes easy to set up
chuck  Jul 02, 2019
I've used it with a Samsung TV. works great. Only draw back is if you have paired it with several devices. When you turn it on my TV can be a bit dominating, causing problems. Solution was to turn off the blue tooth on other products, then no issues connecting. I can connect to TV, then also to my I-Phone at same time without issues. You need to do each one at a time. I do TV first then phone. By connecting to phone I can adjust settings or take a call if it comes in. It will Mute TV then resume when you hang up.
wilhelm  Jul 01, 2019
Can i used these WIRED and have the NC turned off but the EQ turned on?
pamela  Jun 29, 2019
1 answer
Yes. Comes with a wire, which you can choose to use or not. With the headphones turned on, using the app on your phone, you can control the noise cancellation "strength" from on to off and any of the 20 or so settings in between with the swipe of your finger. The EQ is a different section of the app. So, although I have not actually tried this, I don't see why you would not be able to do what you are asking. Hope this helps
fernando  Jun 30, 2019
Will these work with a PlayStation 4?
justin r  Dec 22, 2018
1 answer
They work plugged directly into the controller. The bluetooth doesn't worked with the PS4 though.
lindsay  Dec 22, 2018
I know these are new but any sense of durability? Sony at least used to be known for quality, but I'm still gunshy about dropping over $300 AGAIN for "premium" mobile headphones that fall apart in 2 years or less.
andrew  Nov 28, 2018
2 answers
They feel to be very well made with high quality materials. The noise canceling is amazing. As with any headphone, audition them if you can to see if they are right for you.
darren  Dec 03, 2018
As far as long term reliability goes, I can't speak to that yet, but so far these headphones have held up well, I use them at least every other day for multiple hours and they show no signs of wear. I know that in the past Sony has had problems with their headband but this model seems fine in my opinion. However with all this being said, I am a very careful persona when it comes to the care of my possessions and I generally don't have issues with any product because of this. The sound quality is very good, and the noise canceling is even better. The app unlocks a host of new settings to be explored with these headphones as well. Overall I would highly recommend these cans.
michael  Dec 03, 2018
What version of of Android will work with these headphones?They only come with a list for Apple products but say the the will work with Android.
tommy  Oct 30, 2018
2 answers
Although I am using it with an IOS device, I have also used it with other bluetooth devices connected to a TV. I do not see any reason it should not work with an Android.
gabriel  Oct 31, 2018
I have Android 7.0 and they're working.
patryk  Oct 30, 2018
My Sony Bar sound Is not working?
milette  Aug 03, 2020
1 answer
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
kristina  Aug 18, 2020 (Staff)
How does the airline adapter work? Ie., while they are wireless, can i plug them in to watch movies on a flight?
erin  Feb 18, 2020
5 answers
You can use the 3.5mm adapter to watch movies on a flight.
keith  Feb 18, 2020
francis  Feb 18, 2020
Yes that's what I do when flying. It works great!
jens  Feb 18, 2020
Yes, you can use the wire to plug in on the plane.
jami  Feb 18, 2020
The adapter works well on all aircraft I have been on. However, I usually use Bluetooth with my iPad to watch downloaded movies OR listen to music on my iPhone or iPad using Bluetooth. For me, I like that better than watching what the Airline has for me to watch. I really like my Sony Headset. My wife uses a Bose setup, and it too works well. Hope that helps.
charles  Feb 18, 2020
Can this headphone work on Samsung smart tv?
wayne  Jan 15, 2019
4 answers
Yes, you can. I've synced these headphones to my Samsung smart TV very easily!
kaitlin  Jan 16, 2019
michael  Jan 15, 2019
It will work with any Bluetooth enable device.
gabriel  Jan 15, 2019
If your TV has a microphone out jack, you can get a Bluetooth transmitter to plug into that jack and synch the transmitter to the headphones.
paul  Jan 15, 2019

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