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Customer Reviews

CRUX ACP-WLX

CRUX ACP-WLX Wireless Apple CarPlay® and Android Auto™ interface

MFR # ACP-WLX

4.0 out of 5 stars
86 reviews
View this product
As advertised

Jonathan from Rhinebeck, NY on 6/20/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up and does exactly what it's supposed to do

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

CRUX ACP-WLX

Victor from Prescott, AZ on 4/14/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Installed this with a Kenwood DMX7709S In a Nissan Xterra. It took about 15 minutes to install and set up. It is working perfectly, and has exceeded my expectations. I am very satisfied.

Pros:

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Crutchfield response on

0 of 0 found this helpful

junk dont bother

David from RENO, NV on 3/28/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Junk, doesn't work, screen glitches and freezes up in my 22 challenger

Pros:

Cons:

Crutchfield response on 4/1/2025
David contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 1 found this helpful

CRUX ACP-WLX

George from Salt Lake City, UT on 3/26/2025

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good... Set-up, sort-up... all good. Only issue is when in glove box it will cut out. I have been leaving it dangling and it has worked great... Seems a little better quality of a unit than most of the Amazon adapters I've used

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Crutchfield response on

1 of 1 found this helpful

hands Down, Just Works

Dan from Chandler, AZ on 3/18/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Just works and that is all you really want from a wireless CarPlat car adapter. I am using it on my 2023 GM Sierra 1500 and am very happy with it. Was simple to set up and starts right up when I start my vehicle. Very happy with it and glad I no longer have to use a cord to connect to CarPlay which seems insane everything is not wireless in 2025 but here we are. Glad this product exists and works as expected. I would not expect anything less from Crutchfield.

Pros: Easy Set Up Connects Fast Wireless CarPlay Low Delay

Cons: Hard to switch to phone when on a call and stop vehicle. seems to want to keep connecting to the adapter. Would recommend when vehicle is off that the carplay adapter turns off too without delay.

Crutchfield response on

1 of 1 found this helpful

Continuous pwr to USB causes a problem

Herb from VANCOUVER, WA on 3/16/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I bought it for my 2019 Challenger Scat Pack & it works as advertised. Easily connected to phone & car. There was no detectable difference in the sound quality or response time. My only problem is not with this unit, but with the way the car is set up. Both of the available USB ports are powered continuously, thereby maintaining a bluetooth connection with my phone outside the car. If I don't unplug it when exiting the car, I can receive a call and not be able to talk to, or hear the caller from my phone within Bluetooth range. Otherwise, it's great to not have to wear out the plug on my phone for short trips.

Pros: Works great Easy to set up

Cons: Check your car's USB port to see if the power is continuous, or if it is cycled off with the radio.

Crutchfield response on

2 of 2 found this helpful

Great Product.

Edwin from Stephenville, TX on 3/16/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I installed this wireless adapter to a 24 Maverick. Easy to install. Has all the functions that I use on my IPhone. My Maverick had to use a cable. That is the reason for using this. Apple Car Play, Apple Maps, calls and texts work great. I would recommend this for any one.

Pros:

Cons: No cons.

Crutchfield response on

1 of 1 found this helpful

Exactly what I needed!!!

Jeff from Hiawatha, IA on 3/14/2025

Verified customer (What's this?)
Verified employee review (What's this?)

This is exactly what I needed!!! Works PERFECTLY No more having to plug my phone into the USB port every time I drive. I highly recommend this product! Thank You!!! Car: 2021 Toyota Camry SE Phone: iPhone Mini 13

Pros: Easy to set up Works Flawlessly

Cons: None

Crutchfield response on
Customer review photo Customer review photo

1 of 1 found this helpful

Just installed

Michael from Selbyville, DE on 3/12/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy to set up and works fine. My wife is very happy with it so it was worth the price.

Pros: No need to plug in USB cable every time we get in the car

Cons: none

Crutchfield response on

1 of 1 found this helpful

Works as advertised

Richard from Saint Louis, MO on 3/11/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Hooked right up and works well. A little lag at start up, but not much worse than the factory system.

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Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

ROBERT from SOUTH DAYTONA, FL on 2/14/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Works great with my Ken wood car stereo after I figured it out.

Pros: Works with my aftermarket Kenwood radio.

Cons: Con's- instructions are simply terrible. I think I got it to work by luck. Also every time it initializes it goes straight to the radio and I have to always manually go to CarPlay.

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Gene from Rockford, IL on 2/5/2025

2019 GMC Savana

Verified customer (What's this?)
Verified employee review (What's this?)

so far its working pretty good

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Crutchfield response on

1 of 1 found this helpful

Works great

Kevin from Greenfield, MA on 1/19/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Works great with my iPhone and my Hyundai. Easy to install with fast response.

Pros: Pros are I don't have to plug my phone in anymore

Cons: None so far

Crutchfield response on

2 of 2 found this helpful

Great Idea, not so good execution

Kurt from MAHOPAC, NY on 1/16/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this to convert my wired Android Auto/Carplay Pioneer Deck to be wireless. The initial set up was troublesome but finally after a few tries, it connected and was able to get it working. Know issues, when on a call, and you end, it tends to cut out the speakers as it makes the radio still think you are on a call. Secondly, if you use a Iphone then go to Android, the system cant reconnect and sometimes have to shut off phone and radio to have it link. It also likes to sign in to a "WIFI" st up which then creates reset headaches. When it does work, I will say, works very well, fast no lag, But the times it does not factors more into why only 2 stars. Going to replace my wired double din deck with a wireless one.

Pros: Works well when it works, boots up and connects seemless. Very responsive

Cons: When it does not work, it is a connection nightmare Has challenges going from Apple to Android

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Keith from Sandwich, MA on 12/29/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works great right out of the box ! 2024 Ford Maverick

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Crutchfield response on

1 of 1 found this helpful

Did not work with Sony XAV-AX3000 head unit, even with firmware update

David from Pearland, TX on 12/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

After consulting with the Crutchfield advisors on the firmware update that makes the unit compatible with Sony aftermarket head units, I purchased this to go with an XAV-AX3000 that is my car. The firmware update was reasonably easy to do. The blinking pattern of the lights during and after the update did not match what I expected -- the light on the Crux unit never stopped blinking to confirm that the update was done. I went through the instructions to confirm through my iPhone that the update had indeed completed and took a screen shot as verification. The unit did connect my iPhone 16 wirelessly to the XAV-AX3000 head unit. Unfortunately, (1) the sound quality going through the Crux unit was awful, and (2) the interface from the iPhone through the Crux unit to the Sony head unit was painfully slow, even for something as simple as hitting the double arrow "skip to the next song" on a playlist saved on the iPhone. I returned the Crux to Crutchfield for a refund. As always, Crutchfield service on both the buying and return ends was great and is a big reason to continue doing business with them.

Pros: Crutchfield service is always great

Cons: It did not work with my Sony XAV-AX3000 head unit, even with the firmware update.

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Mike from Spartanburg, SC on 12/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works great with my Alpine iLX-W650. Just plugged it in, confirmed the Bluetooth connection and it went right to work.

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Crutchfield response on

1 of 1 found this helpful

CarPlay and (surprise) AirPlay, too!

Bill from Cupertino, CA on 11/27/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Received ACP-WLX today and installed in 2025 Ioniq 6 SE. Trivial to install. Works very well. I was surprised and delighted to discover that the device supports BOTH CarPlay and AirPlay (both audio and video). None of the product descriptions talk about AirPlay and the online version of the owners manual is missing the pages that describe it (I have attached the extra pages from the printed manual to this review). I don't expect to use AirPlay very often, but it's GREAT to have it available. I can imagine my wife and I sitting in the car at a charger and reviewing web pages to decide on activities for the trip.

Pros: CarPlay and AirPlay Easy install Works well

Cons:

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Has worked fine.

Crutchfield customer from Arcata, CA on 11/23/2024

Verified customer (What's this?)
Verified employee review (What's this?)

This initially and subsequently worked fine for Apple CarPlay on my 2025 Hyundai Ioniq 6. It connects pretty quickly. No complaints after one month of use, except that the price was reduced for Black Friday after I bought it.

Pros: Connects quickly. Works reliably.

Cons: Price.

Crutchfield response on

2 of 2 found this helpful

Sony XAV-AX7000 Fail

C from HAMPTON, VA on 11/10/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Despite information on this site, could not get product to work correctly with the Sony XAV-AX7000. Tried two units, tons of updates and manipulations. All failed. Both worked as advertised in my wife's vehicle (Alpine ILX-W650 installed). No real advice from Crutchfield other than to try another unit. Crux customer service is crap. Here is a transcript between me and Jesse (Technical Support Manager). Me: Hello, I have tried two ACP-WLX CarPlay adapters from Crutchfield on my Sony XAV-AX7000 and neither work. Both are from lot 09162024. I attempted firmware updates with both and got the same results. I followed all instructions carefully and never got a solid red light at the end as per your instructions. Both adapters responded the same; LEDs would flash appearing to take the update, but would end with a flashing red that never went steady. I was able on a few occasions to get it connected to the head unit by turning of the head unit's Bluetooth, but CarPlay would only appear briefly, freeze the display and the head unit would crash and restart. Both adapters worked fine on a different vehicle with an aftermarket Alpine head unit. Any ideas? Jesse: Sounds to me like it's not compatible with your radio. Thank you. Me: I agree, but the Sony XAV-AX7000 is not listed on your website as being an incompatible model (several other Sony models are). Which implies that it is compatible and perhaps why retailers such as Crutchfield are marketing as such.

Pros: Worked on a different application.

Cons: Failed to work on my Sony XAV-AX7000

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Dannie from Hinesville, GA on 11/6/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Connects quickly and eliminates cables

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Cons:

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Matthew from Bermuda Run, NC on 10/25/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Ok I have tried a couple of different wireless CARPLAY plug-ins. This is the only one that worked and does so consistently. I will admit I did have some initial setup problems, but support was very helpful. I think the documentation that comes with the hardware could use some expanding and more clarification. I would recommend getting one if you want to use CARPAY in a wireless method.

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Crutchfield response on

1 of 1 found this helpful

Can't find one better

Lonny-Len from JACKSONVILLE, FL on 10/17/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I just received the product two days after ordering it online. I plugged it in, connected to the BT on my phone and viola it works flawlessly. Turned the car off and then on and it reconnected within 6 seconds. I looked all over for a CP adapter. There are tons of these things. This seemed like a high quality build and it turns out I'm right. The only issue is that it is from a CA company and I do not buy items residing in that state for various reason-my option. But I do make exceptions for when there are no good alternatives.

Pros: Easy to connect, turn to page 5 for CP instructions on setup.

Cons: Wish it was less expensive although I did get a discount.

Crutchfield response on

3 of 11 found this helpful

Good, but must disable BT+wifi on head unit to ensure good connection

Edward from SAN LUIS OBISPO, CA on 10/5/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The new lot of these units being delivered starting in October are an upgrade to the previous lots. I returned the last one because of a glitch that wouldn't allow it to accept a firmware update, as well as hit or miss with connections on startup. So this review pertains only to this most recent lot: On my 3rd Generation Honda Pilot, the trick to getting rid of the connection bugs was to turn off Bluetooth and Wi-Fi on the settings of the Honda head unit. It seems the Honda Bluetooth was creating some sort of conflict as the Crux CarPlay unit was booting up. It was resulting in CarPlay music continuing to pause within a couple seconds of trying to play and sometimes the CarPlay app would freeze. With the Bluetooth and Wi-Fi disabled, the CarPlay connection became extremely stable and all the audio worked as expected. Since the Crux CarPlay unit is wired, turning off the head unit's wireless connections has no impact on anything since your phone is communication directly with the Crux device and not the car's head unit.

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Crutchfield response on

3 of 3 found this helpful

CRUX ACP-WLX

Crutchfield customer from BOERNE, TX on 9/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Don't waste your time. I'm two devices in and will be returning them. Plug and play isn't realistic. The directions are primitive and leave no contingencies for incomplete steps. Additionally, the directions for updating firmware lead you to continuous failed updates where the most you'll get is 50% of the update. Save yourself the frustration and try the cheaper products found elsewhere first.

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Crutchfield response on 9/11/2024
We're sorry you're having issues with your interface. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

1 of 2 found this helpful

Easy to use

William from Loveland, CO on 8/21/2024

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good. Was very easy to set up. Did not work with the C to C cord in my truck, but works fine with the other cord.

Pros: Easy to set up.

Cons: Did not work with the C to C cord in my Nissan.

Crutchfield response on

0 of 0 found this helpful

Great so far

Victor from Richmond, VA on 8/4/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I had this about 2 weeks and it's been 100% working without missing a connection. It does take about 30-40 secs to connect.

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Cons:

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Richard from Pooler, GA on 7/31/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Easy setup and it works Great

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Crutchfield response on

1 of 1 found this helpful

Works great, even with Ridgeline

Andrew from CLARKESVILLE, GA on 6/18/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works great! The jack on my iPhone got damaged and was able to use this for Apple CarPlay in my Honda Ridgeline and Toyota 4Runner. Had issues connecting to the Ridgeline at first, but the Honda has always been a challenge, even with a cable. After connecting to the Toyota, it started to work with the Honda. I tried several less expensive options from Amazon and had to send them back. This unit has been flawless.

Pros: Easy setup

Cons:

Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Crutchfield customer from CASTLE PINES, CO on 3/27/2024

Verified customer (What's this?)
Verified employee review (What's this?)

2019 Subaru Ascent Mostly positive experience. Had to return the first CRUX ACP unit as it would cause voice issues with iPhone 12 and CarPlay. Replacement unit corrected voice issue and worked as advertised. The unit does require occasional reboots during long distance drives (5-6 hour drive, maybe 1 reboot needed to restore AA / CP use).

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Crutchfield response on

1 of 1 found this helpful

Awesome addition to factory wired CarPlay system

David from Oxnard , CA on 3/21/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Awesome addition to factory wired carplay system with some caveats. Small audio delay when streaming audio / switching tracks. I believe this to be related to wireless CarPlay buffering itself, and not this system specifically. Highly recommend updating the software, contrary to the recommendation in the manual. This seems to have fixed some small issues, and greatly improved performance. NOTE: the update process may need to be performed multiple times to get the most recent software version. The updates seem to contain much more then described in the meager update description of "Fixed some bugs"

Pros: Wireless CarPlay is awesome!

Cons: occasional hiccup's mostly resolved by software updates. Phone battery drops faster when using wireless CarPlay, so may need charging on long trips. Slight streaming audio delay, so may want to keep a cable for watching videos when parked.

Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Frank from Westbury, NY on 3/5/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Great Product- Allows iPhone to connect wirelessly to OEM Mazda Radio.

Pros: Easy install and configuration.

Cons: None

Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Robert from Orange, CA on 2/19/2024

2014 Harley-Davidson Electra Glide Ultra

Verified customer (What's this?)
Verified employee review (What's this?)

works as advertised

Pros:

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Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Mae from Saint Louis, MO on 2/18/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I have tried several different wireless adapters and the Crux unit is the only one that connects as designed. It is expensive but you get what you pay for!

Pros:

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Crutchfield response on

4 of 4 found this helpful

Auto carplay connect

Robert from Overland Park, KS on 1/22/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works well, this is the third one I have purchased. It make my boss car play stereo connect automatically so I don't always need to plug it in. I am replacing one that lasted almost two years.

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Crutchfield response on

2 of 2 found this helpful

Consistant Connection

Eric from Minot, ND on 9/28/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Connects every time! It's a 30-60 connect time with my Pioneer 3300 NEX. I know it's not going to be a super fast-but it connects and that's what counts! No more needing to push it in ??

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Crutchfield response on

3 of 3 found this helpful

CRUX ACP-WLX

david from MADISON, AL on 9/22/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Did not work with 2020 Silverado device will not connect to Auto Andriod.

Pros:

Cons: does not work

Crutchfield response on 9/26/2023
Once we saw this review, our Tech Support team reached out to David to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

4 of 5 found this helpful

great addition to my vehicle

Justin from Brandon, SD on 8/25/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this to pair with my Stinger Heigh10 head unit. Hooked it up and the install, update and pairing process worked perfectly. Have been using it for a little over a week and so far I haven't had any problems. It does take a few seconds to connect when first starting the vehicle but it's not long enough to find annoying.

Pros: works great easy setup

Cons: instructions could be a little clearer on how to update the device

Crutchfield response on

3 of 3 found this helpful

CRUX ACP-WLX

Brian from Camillus, NY on 8/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Easy setup, works great on 2023 4Runner with factory wired CarPlay.

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Crutchfield response on

3 of 3 found this helpful

Complete Waste of MONEY

Migdalia from MOROVIS, PR on 6/27/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This item lasted 6 month of hard earned money a complete waste of money, just keep your phone hooked with the charging cable, spent the money on something else.

Pros: NONE

Cons: Its not reliable.

Crutchfield response on 6/28/2023
Migdalia contacted our Tech Support team for help, and they sent out a replacement interface under warranty. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

7 of 12 found this helpful

Nice Upgrade

Bruce from Gresham, OR on 5/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

When I received the Crux device and performed the setup steps, it did not display on my 2023 Mazda CX-5 head unit as a Bluetooth device. Crutchfield Support was polite and patient as they asked me to step through a few bits of troubleshooting. With no change, they contacted Crux for further assistance, and informed me they would immediately send an advance replacement. When the replacement arrived, it was quickly recognized by the head unit, and paired easily. Function has been very good, with an occasional time or two that has required the Crux device be power-cycled. Honestly, I think occasional connection issues are part of wireless CarPlay. I have the most expensive Sony ES head unit in my truck and love the wireless CarPlay, even with an occasional connection blip. Overall, I would buy this product again, and definitely from Crutchfield!

Pros: Easy setup

Cons: Occasionally fails to connect

Crutchfield response on

4 of 4 found this helpful

Does what it says on the tin

Colin from Addison, TX on 4/26/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Easy, intuitive installation and works perfectly. Recommended if your car didn't come with wireless Car Play.

Pros: Easy install, works great, takes very little space.

Cons: Bit pricey but I'm happy with it.

Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Douglas from P C Beach, FL on 4/21/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The unit does what it is designed to do, but often does not connect to my phone. I have to remove and reinsert the usb into my truck stereo to reboot the unit. I have a 2020 Tundra with JBL system.

Pros: When it connects it works great.

Cons: I have to remove and replace the USB to reboot the unit.

Crutchfield response on

1 of 1 found this helpful

Wireless CarPlay for my 2023 Kia Telly EX

Mark from Ruskin, FL on 3/30/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Was very easy to set up and worked right away as described. The interface seems quick and great to have wireless CarPlay.

Pros: Worked and easy to setup

Cons: None

Crutchfield response on

1 of 1 found this helpful

Save your money

Joseph from Mount Tremper, NY on 3/26/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Works intermittently. My wife has wireless built into her new car and never has issues. This adapter has connection issues. I have to unplug and repair sometimes. When making calls, when I push the button on my steering wheel, iit locks up and I have to unplug.when playing Spotify and I go to make a call it will lock,up after the call,is completed. Not woth the money, I have tried other units from other manufacturers and found this unit to be better, so I guess I will deal with it

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Crutchfield response on 3/28/2023
Joseph, we're sorry you're having issues with your interface. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

3 of 4 found this helpful

CRUX ACP-WLX

Norman from Walker, LA on 3/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great product

Pros: Easy connection and works great

Cons:

Crutchfield response on

0 of 0 found this helpful

Great Wireless Adapter for CarPlay

Felipe from Darnestown, MD on 2/15/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding and easy to set up. Keeps its connection consistently.

Pros: Easy and consistent

Cons:

Crutchfield response on

0 of 0 found this helpful

Works well

Tom from San Antonio, TX on 2/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

So far no complaints. I've had this for two days and it takes about 20-45 seconds to connect to blue tooth which is very reasonable. Slight delay in skipping songs and interface buttons but not a problem. Works as expected. Definitely worth it and now my radio is cable free, for the most part!

Pros: Wireless Quick connection

Cons: Slight delay in interface buttons. Very slight.

Crutchfield response on

0 of 0 found this helpful

Unstable Product

Scott from GOLETA, CA on 1/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This product really does not work. Using it with a iphone and it locks up and reboots on the radio s on every use. Will not stay connected for more than 30 seconds. I have updated the firmware but did not help. As far as I am concerned it is a useless product that is a paperweight.

Pros:

Cons: Does not do what is advertised.

Crutchfield response on 1/9/2023
After receiving Scott's feedback, we looked up his order and found that his interface is still under warranty. While his order is beyond Crutchfield's 60-day return policy, Scott can contact CRUX at 855-822-1348 for further information about the 1-year warranty on this interface.

1 of 2 found this helpful

CRUX ACP-WLX

John Rupert from BUFFALO, NY on 12/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This product isn't the best. It often doesn't connect properly or suddenly kicks you out of carplay from time to time which is inconvenient and sometimes dangerous when you're using navigation. It can take up to 5 minutes to connect on your phone but often takes 1 minute which still isn't the best. Too bad there isn't really any other wifi carplay adapter that works for aftermarket stereos.

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Crutchfield response on 12/21/2022
John Rupert, we're sorry you're having issues with your interface. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. Lifetime tech support comes with every Crutchfield purchase.

3 of 5 found this helpful

Junk

David from ARLINGTON, TX on 12/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Don't waste your money. This item works great when it works. The problem is, it disconnects about 10 min after it is connected. You then have to reboot the whole headunit to get it to reconnect. Sad too because it is awesome for the 10 min it works, just an unstable unit and a waste of money.

Pros: Gives you wireless CarPlay for 10 min

Cons: Only gives you wireless carplay for 10 min Expensive to not work better

Crutchfield response on 12/20/2022
Once we saw this review, our Tech Support specialist, Christol, reached out to David and determined he had a faulty interface. We'll get a new one on the way as soon as they arrive in stock. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

3 of 3 found this helpful

Great Addition

Mike from Derry, NH on 12/15/2022

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Now I can leave my phone in my pocket and not leave it in the car again.

Pros: Hands free

Cons: Could load quicker, but not much of a problem

Crutchfield response on

0 of 0 found this helpful

Good unit but with flaw

TJ from Sugar Land, TX on 12/9/2022

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Verified employee review (What's this?)

Crutchfield shipped it free and fast as usual. Installation is straight forward, just plug in to the correct USB-C port of the car. The unit took several attempts to connect via Bluetooth and after powering on/off the unit several times, it remembers the phone and automatically connects when enter the car. There is a little delay in connection but responses from car touch screen is very good when it connected. However, I notice the unit disconnects every time i drive by a regional airport near the house. The music or navigation would stop playing and I have to manually reconnect from the car unit. It also happens at a certain intersection on the other part of the city. I don't think it's my phone signal issue as it does not happen at all before when my car connects directly to my phone via Bluetooth.

Pros: Small form factor, auto connect, very responsive

Cons: Lose connection intermittently

Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Keri from CHARLOTTESVILLE, VA on 12/6/2022

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Verified employee review (What's this?)

Amazing! This is exactly what I have been missing in my car. The setup was super easy and it works well. The only thing to note is that it takes a minute to connect up to everything when you start the car, but once done, everything works as expected.

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Crutchfield response on

1 of 1 found this helpful

Works! Be sure to update software on phone if glitchy.

Brian from Baton Rouge, LA on 11/26/2022

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Verified employee review (What's this?)

I had the same issues as many others, glitchy and would drop the connection fairly consistently after 5 minutes into my drive. Crutchfield exchanged the device we suspected was flawed and wouldn't take a firmware update. After receiving the new one, I performed the firmware update and it was less glitchy and didn't drop the connection with my iPhone as much, but still about 50% of the time. I had given up and wasn't using the device for several weeks when I saw one of the latest iPhone software updates addressed a CarPlay bug having to do with dropping the wireless CarPlay connection. I believe this may have been the root cause of my issues. My phone now connects to the CRUX and stays connected. My lesson learned: Keep your phone updated! I love having wireless CarPlay now and my faith has been restored in the CRUX ACP-WLX.

Pros: Convenient

Cons: Takes 15-30 seconds to connect phone to head unit after starting the car. Price is higher than most tech gadgets providing a fine-scoped solution.

Crutchfield response on

2 of 2 found this helpful

Great addition to my Alpine head unit.

Brian from Roanoke, VA on 11/18/2022

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Would give this 5 stars if not for the fact that it takes a decent amount of time for the CarPlay to connect with my phone. Also; I installed this unit inside the dash; and if the unit fails and needs a firmware upgrade; I have to pop the dash off to disconnect the unit. More reliable firmware would give this 6 stars.

Pros: Makes CarPlay and Android Auto wireless

Cons: Have to occasionally upgrade firmware and unit is slow to pair CarPlay with phone

Crutchfield response on

1 of 2 found this helpful

CRUX ACP-WLX

Todd from Gurnee, IL on 11/13/2022

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Works great

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Crutchfield response on

0 of 0 found this helpful

Excellent phone safety device

Crutchfield customer from Hercules, CA on 11/7/2022

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I was frequently getting out of my car and forgetting to bring my smartphone with me into the store. Oops! Will a bad guy smash my window to get to my phone? This device solves that problem. It was easy to connect to my cars head unit, just attach it to a short USB-C cable, allow Bluetooth to connect, and it works. Now I leave my phone in my pocket all the time. When I start the car it just automatically connects and off I go. The only odd thing I've noticed is that my Android phone (Samsung S42) shows up on the head unit as Apple CarPlay and not Android Auto. Hmm... I'll live with it knowing that my phone is safe. (In case you're wondering, I have 2 different head units and the Crux does the same thing on both.)

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Crutchfield response on

2 of 2 found this helpful

Erratic connection and lots of lag

Joel from Virginia Beach, VA on 10/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

It's great being able to add wireless Apple Play to my head unit but there seems to be quite a bit of lag in the interface. Sometimes it will respond with just a little lag, which I can deal with, but other times there is a much longer lag. And sometimes it's function is erratic, backing out of what I'm trying to select and sometimes not responding at all. I gave it the benefit of a doubt by connecting my phone directly to the head unit but did not experience any of these issues. I will try contacting technical support to see if it might be an issue on my end but I'm not hopeful. If unable to resolve the issues, I will be returning this for a refund.

Pros: Wireless Car Play function

Cons: Erratic behavior and a lot of lag in communication

Crutchfield response on

3 of 3 found this helpful

AVH2550NEX with the CRUX ACP WLX

RA from Jacksonville , FL on 10/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

My Cplay2air worked with my Car but when I tried to use it in my Ford with the new AVH2550NEX Pioneer radio it would not work. This adapter is the only one that listed the Pioneer Radio and the tec support said it would work. Although more expensive it works. I spent 6 days with the other and they did give me different things to try but it still lost connection every few min. I would recommend this unit. It connected just like the instrructions have listed.

Pros: Quick connect and works

Cons: Cost more than others but since it works it is well worth the few extra dollars.

Crutchfield response on

1 of 1 found this helpful

Awesome service and spot on directioning.

Pedro from Philadelphia, PA on 10/24/2022

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Verified employee review (What's this?)

Contacted Crutchfield for a wireless dongle for my Jeep. I had just purchased my stereo from them and wanted to make sure I had a compatible device. I already had a wireless dongle but it would not work. Was pointed to this device by salesperson and I made the purchase. Shipped overnight to me. I received d it and it took all of about 4 mins for installation. So far no issues. Crutchfield has been amazing not only for my Jeep but also my car in the past. Never doubted them and never will! Thanks

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Crutchfield response on

1 of 1 found this helpful

Great product

Jess from SAINT LOUIS, MO on 10/19/2022

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Worked perfect out of the Box! I did upgrade the firmware and found that it provided a better startup interface that allowed to know I was connected. Great product!

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Crutchfield response on

0 of 0 found this helpful

CRUX ACP-WLX

Tomica from Clinton, NC on 9/27/2022

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Only worked sporadically if at all.

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Crutchfield response on 9/28/2022
Tomica contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

2 of 2 found this helpful

Outstanding product

Bob from Indian Trail, NC on 9/24/2022

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Installed yesterday, works great!

Pros: Works great, doesn't increase connection time by much at all.

Cons: None so far.

Crutchfield response on

0 of 0 found this helpful

Excellent

David from Colorado Spgs, CO on 9/22/2022

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Simple installation. Connected immediately. No noticeable lag. I have tried another companies version of this and the Crux is far superior.

Pros: Plug and play

Cons: None

Crutchfield response on

0 of 0 found this helpful

CRUX ACP-WLX

James from New Albany, MS on 9/21/2022

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I tried two other devices, which neither would work. Found this one on Crutchfield website and is awesome.

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Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Heather from Henrico, VA on 9/12/2022

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great

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Crutchfield response on

1 of 1 found this helpful

Not reliable, didn't work for me

Crutchfield customer from Lake Forest, CA on 9/6/2022

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A good idea but kept on dropping the connection, even when the cellphone was next to the module. It was also inconsistent in its connection process. I have reverted to a hard-wired connection and now have one for sale!

Pros: small good concept

Cons: unreliable

Crutchfield response on

2 of 3 found this helpful

Sometimes Works

Enno from Raleigh, NC on 8/21/2022

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Verified employee review (What's this?)

When it works it works great. The issue is that, sometimes/most of the time, it takes for ever to connect, minutes or longer. I can sometimes get it to work by unplugging the USB then plugging it back in. I have talked with Crutchfield tech and we went through a lot of steps trying to resolve the issue. I have tried updating the OS but it doesn't seem to help. I think I will try a little longer to get it to work but may have to send it back.

Pros: When it works it's great

Cons: When it doesn't connect

Crutchfield response on 8/23/2022
Once we saw this review, our Tech Support specialist, AJ, reached out to Enno to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

4 of 5 found this helpful

Good but not perfect.

Adam from San Diego, CA on 7/28/2022

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I waited to do this review because at first the unit was very glitchy. It would only connect about 20% of the time without having to unplug it and plug it back in. After doing a firmware update it seems to be working much better. I know that if that hadn't worked that crutchfleids amazing customer service would have helped me. I've been buying all my car stereo equipment from Crutchfield for about 30 years now and would never shop anywhere else.

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Crutchfield response on

2 of 2 found this helpful

GREAT AUDIO QUALITY

JB from Baton Rouge, LA on 7/23/2022

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GREAT AUDIO QUALITY. I've had this for several days now and it works great. I have a 2016 F150 that I changed the usb hub in a couple of years ago per the online forums to add wired CarPlay and it has been terrific. I added this device several days ago and it was truly plug and play and has worked great. It is nice not having to take the phone out and plug it in to get all the features of CarPlay. My main concern was audio quality through the Sirius XM app which I use daily and there is no difference between wired and using this wireless adapter. I only ordered it because of the 60 day return policy but so far I won't need that at all!

Pros: Great Audio Quality and ease of installation.

Cons: None so far.

Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Allan from Florence, SC on 6/26/2022

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This product works quickly reliably. It is so nice to not have to keep plugging my phone in!

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Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Teresa from Chesapeake, VA on 6/23/2022

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I purchased this as a Father's Day gift for my husband. Shipping was extreme prompt and exceeded my expectations. He was very happy with the item and very easy to install.

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Crutchfield response on

2 of 2 found this helpful

Does EXACTLY what you'd expect!

Charles from Pasadena, MD on 6/19/2022

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Plug it in to the appropriate USB in your car, sync your phone, Done. It's really that easy. Then every time you drive, just wait 30 seconds to a minute for it to sync up, and away you go! Keep your phone in your pocket, purse, whatever. Reliable and seamless. Exactly what it should be!

Pros: Small, simple to set up and effortless to use.

Cons: None so far.

Crutchfield response on

6 of 6 found this helpful

Better performance than the old wired connection

Kevin from Richmond, VA on 6/15/2022

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Installed this and a MagSafe wireless charging pad in my 2015 Mustang Convertible with Pioneer DMH-1500NEX. CarPlay now runs faster and better than with the previous wired connection. Took me less than 5 minutes to make the initial connection after I removed the previous CarPlay connection to the head unit. The car did not come with factory CarPlay

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Crutchfield response on

3 of 3 found this helpful

CRUX ACP-WLX

Crutchfield customer from Centreville, VA on 6/14/2022

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If I'd wanted something as quirky as this thing, I would have purchased it off of Alibaba. I'd been reviewing products in this category for a while with some hesitation. I figured if Crutchfield was carrying it then perhaps this was a device solid enough to pass Crutchfield's sniff test. Well...so far...the product is EXTREMELY unreliable. I got it to work a couple of times, but then the display in my 2019 Odyssey just kicks back from CarPlay to the default Monday stereo menu. When I attempt to reconnect it just flashes once and returns to the stereo menu. With a few attempts to re-enter CarPlay the screen just goes black. I can back to home screen using the home icon, but when I attempt to re-enter CarPlay it goes back to the black screen. Come on guys. Are you seriously going to stand behind this product?

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Crutchfield response on 6/20/2022
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. We'll either help him get the interface working the way it should or help him return it for an exchange or refund.

7 of 8 found this helpful

CRUX ACP-WLX

Steven from Albuquerque, NM on 6/7/2022

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Works as advertised. Crutchfield staff is awesome!

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Crutchfield response on

2 of 2 found this helpful

Trust in Crutchfield

Alexander from Orlando, FL on 6/3/2022

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I was quite worried about involving a 3rd party "workaround" in an Apple ecosystem, and hadn't heard good things about these aftermarket CarPlay adapters. The simple fact that Crutchfield was willing to carry it is the ONLY reason I was willing to check it out. I've so far been quite satisfied. There are many similar devices out there, and Crutchfield doesn't carry them. Clearly, they're selective. When I turn on my car the ACP-WLX quickly connects to my phone - I can immediately start Spotify and CarPlay reacts just as it did when it was directly wired. I've only been using it for about a week, but it's consistent! I hope this continues.

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Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Carlos from Carolina, PR on 6/3/2022

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Excellent service by Crutchfield. The product is not that great. Music keeps skipping.

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Crutchfield response on 6/6/2022
Carlos, Thanks for your kind words about our service, but we're sorry you're disappointed with your interface. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

3 of 3 found this helpful

CRUX ACP-WLX

Hemant from Bayonne, NJ on 5/31/2022

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It is quirky, works when it wants to. It hangs most of the time trying to connect initially. if it connects it works fine.

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Crutchfield response on 6/1/2022
Hemant, we're sorry you're having issues with your adapter. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

4 of 4 found this helpful

Worthless. Dont buy.

Cesar from Ceiba, PR on 5/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works once every three/four attempts. Brand new Rav4 Hybrid XSE 2022. Sometimes you even have to park the car and turn the whole thing off and back on to make it work. Contacted Crutchfield customer support to try to fix or replace. It's been two weeks and still haven't received a response. Don't waste your money. Not worth it.

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Crutchfield response on 6/1/2022
Once we saw this review, our Tech Support team reached out to Cesar to follow-up. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

3 of 3 found this helpful

CRUX ACP-WLX

Jeremie from Ft Leonard Wd, MO on 5/26/2022

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It's fast and it's rock solid. What more is there to ask for in a thing like this

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Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Crutchfield customer from Bremerton, WA on 5/19/2022

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Seemed a bit pricey compared to some other's, but only one in stock. Very simple and easy to install, just plugged it in to my deck, and connected my phone to the BT shown on the screen. No input/map lag, and overall very smooth and easy to use!

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Crutchfield response on

1 of 1 found this helpful

CRUX ACP-WLX

Jay from Boynton Beach, FL on 5/18/2022

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I received this product today and it took a few minutes to set up. I own a 2019 Chevy Silverado 1500 RST. I tried a product from another retailer and it was horrible. It would not transfer my apps and was slow to work every time I started my truck. I returned it and called Crutchfield and discussed this new product and glad I purchased! All my apps are showing up and works perfectly just like my wife's new car with wireless apple car play.

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Crutchfield response on

3 of 3 found this helpful

Great product! Easy to install!

Paul from Rockwood, TN on 5/15/2022

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Great product! Connected instantly after I plugged it in.

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Crutchfield response on

2 of 2 found this helpful

CRUX ACP-WLX

Crutchfield customer from Georgia on 5/7/2022

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Worked twice. Now I just get a black screen even though my phone shows connected. Still works when wired.

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Crutchfield response on 5/11/2022
Once we saw this review, our Tech Support specialist, AJ, reached out to this customer to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

4 of 4 found this helpful

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