Customer Reviews

Samsung QN43Q60D

The Samsung TV is everything advertised and what I hoped for. The only negative was, as others commented, a challenging setup. No written instructions, manual needed downloaded, which I did but that wasn't very helpful. TV has powerful processing built in, so I hoped it would then guide me through a simple setup procedure. It did not. Ultimately I got where I needed to be despite a stripped-down remote that might have adequate functions , but are hidden in a combination of button pushes that are difficult to remember. All in all, its done, so hopefully just enjoying the TV is all that is ahead!

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Samsung QN43Q60D

Good TV at great price

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Samsung QN43Q60D

Very good value. Order and delivery process worked well as always with Crutchfield. I am happy and recommend this Samsung for the price.

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Samsung QN43Q60D

Bought this TV for my Mom, she's very happy with it. Great picture and easy setup

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Great picture, sound not so much and remote not at all!

The TV is as advertised. My sony was about 10yrs old so the QN43Q60D was definity an upgrade. Really nice picture quality. The audio not so great. The remote to small. The volume button is almost to operate. Had to buy GE's Universal remote control unit.

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Samsung QN43Q60D

TV was very easy to set up and get started. Picture looks fantastic and sound is pretty good for regular program viewing. Replaced a 20 year old tv in guest bedroom. Great choice!

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Samsung QN32Q60D Review

I just have a few thoughts on our recent Samsung QN32Q60D TV purchase: -You should install Samsung's SmartThings app on your phone/tablet/computer before the initial TV setup. The app will simplify and automate a great deal of the setup process. -The included remote uses solar energy to recharge itself and it can be recharged with a USB type C adapter; surprisingly, an adapter is not included with the TV, but you can pick one up for less than $10 -On initial setup the TV had Intelligent Mode set to 'on'. When this feature is turned on, the TV, amongst other things, attempts to optimize the TV brightness based on lighting conditions and content. In our experience the TV image was much too dark for our liking. Switching this feature to 'off' allowed us to select a Picture Mode we preferred.

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Overdue Replacement/Upgrade

Replaced a 16 year-old Sony Bravia that was exhibiting vertical stripes of death. The Samsung is so much better in every way. Brighter, lighter, much more energy efficient. Relatively easy to set up. Integrates nicely with my Amazon Fire TV cube, AirTV Anywhere and ZVOX Sound Base. I am very pleased with the advisor who recommended the Samsung as well as Crutchfield itself. I purchased a VESA mount pedestal stand to replace the stock legs. Everything looks and works great!

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Great Starter for Budget Theatre and TV rooms!

I like its picture and features, but the edge-lit white can be seen on the edges on real Black/Dark screens. The TV is a great buy for the price point and has that Samsung Quality. I wish I had gotten the 75-inch for my Theater, but the 65-inch was complicated enough for mounting and delivery!

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Great Picture!!

The new Samsung QN32Q60D is in one word, FANTASTIC! On powering up the set, it is very fast and responsive with no delays. The picture is beyond words and is just a pleasure to watch. My Crutchfield advisor, Carson did a great job in answering all my questions and concerns. The shopping experience was excellent as all my experiences have been at Crutchfield and just as good if not better than when I bought the Sony TV that this Samsung QN32Q60D was replacing when I bought the Sony from Crutchfield back in 2010!

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Samsung QN43Q60D

Straight forward set-up. The issue with Samsung's need for an "account" can be an issue even if one already has one, which may or may not be recognized with the new TV. A conversation with a "chat room " person may be required! Picture quality is satisfactory and sound also , bearing in mind the price point of this unit.

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O. K. TV for the price

I installed and set the TV up 2 days ago, can't really comment on it right now. It turned on and it is working. It replaced another Samsung TV that crashed while we were watching it a few weeks ago. We had that TV for about 4 years. If not for Crutchfield's policy of lifetime support I would have bought something other than Samsung. I attempted to communicate with Samsung's service department right after I bought the TV that died recently. I finally gave up and got an answer to my problem elsewhere. I contacted Samsung, while setting this TV up, to assist with getting with an issue with the serial number being rejected resolved. I gave up and found the answer on YouTube. While our other TV was working we were happy with it. With this TV, and Crutchfield in the background, I gave it 4 stars.

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Quite pleased

Needed this size for the space, overall quite pleased. Not many options in this 32" available, this TV offers premium visuals. Happy the audio was a decent upgrade over the skull-rattling, insulting noise of the unit that was replaced!

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Samsung QN43Q60D

still getting acquainted with the tv. great picture and nice not to need a Roku or Firestick

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so far so good

Hello there so far so good picture is nice easy to set up big takes tow to move only ad it one day

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Samsung QN43Q60D

Product arrived "on-time" and in "good condition" !

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Great TV for bedroom

Great TV for my bedroom. Setup was easy, sharp picture, good audio.

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Samsung QN43Q60D

Great picture quality. Easy to set up

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Samsung QN43Q60D

Very pleased with the tv. Great picture quality and easy setup

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Perfect TV for my dining/kitchen area

I've been using a small 22" TV in this area and decided to upgrade to a larger 43" unit. The picture and sound quality are excellent. And all my streaming services are already available as apps.

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Samsung QN43Q60D

Seems like a great TV. I am just having a hard time figuring out how to use it. It does NOT send you a booklet or a set of instructions to understand how everything works. I am 76 years old and our age people have a REAL hard time trying to understand how and what to do step-by-step.

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Bright, quality picture.

The QN series produces a very bright picture in my house containing many windows causing a washed out and hard to see screen. This is my second Samsung TV.

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Lovely

Looks great in my bedroom

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Samsung QN43Q60D

Perfect size for bedroom, great picture , However no full installation manual. Only a non-descriptive quick setup sheet !!! 250 page PDF manual online for download

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Worthy of a look see

Working well with Fios for a small Bed Room. Nice and thin for a wall mount in small sq/fy. Happy with the pic quality and sound. Samsung set up is more complicated and time consuming than needed. It keeps hijacking and steering their content. Crutchfield hit all their promises."delivery and quality" AGAIN.!!! I keep coming back rather than shopping at the big boxes.

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great definition

It arrived unscathed, was well packaged and installation was simple. A a short learning curve and short chat with tech and we are rolling. Killer picture and simple to operate. Tech advise was precise and professional. Do not spend your money elsewhere.

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Samsung QN43Q60D

Great picture and easy to set up out of the box.

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Great pic. but one tiny issue. :(

I just got the TV set up with my 7.1 (still need another sub) and it's great. Nice picture, easy set up. One Pringle is there is a tiny heart shaped blacked out spot in the lower right hand corner. I'm disappointed because my slight OCD will be focused on that spot from here on out.

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Crutchfield response on 12/16/2024

Bradley contacted our Customer Support team, and they sent out a replacement TV right away. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Customer Support or Tech Support teams. Lifetime support comes with every Crutchfield purchase.

Samsung QN43Q60D

The TV was easy to set up and has a nice picture

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Samsung QN70Q60D

My tv arrive on time and the package was not damage. I unpacked it as directed by the sticker on the box. Everything was in excellent condition and works great. Crutchfield's order, shipping and delivery were the best. Looking forward to buying more products in the future. P.S. Best price around!

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Brand Confidence

Chose CRUTCHFIELD based on Brand awareness, competitive pricing, free shipping and confirmation order would be shipped within 24 hours of order confirmation!! Received shipment 2 days later!!??????????

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Samsung QN43Q60D

For the price, great TV! Had all the ports I needed for my sound bar and other accessories.

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Great TV

All we hoped it would be perfect picture am very happy with size and quality of tv.

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Great TV for the price

You cannot beat this TV for the price. Very pleased with this purchase and the Crutchfield team as always was great!!!

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Great Value

Great TV for the price. Very happy with this for my master bedroom.

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Samsung QN43Q60D

Excellent

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Samsung QN43Q60D

Performs as advertised with easy setup features. This is our third Samsung TV. One is older than the hills and still running strong. We recently purchased two new ones. One being this 43" version and the other a 55" version. We like them both for their overall performance. The only drawback is the size of the remote. We prefer a larger size for ease of use. We are adjusting to it, but it is going to take a while.

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Samsung QN43Q60D

Well let be honest and say It's all hooked up all I have to do is with the remote go through the setup the TV process. Delivery was in 2 days from when I ordered, shipping was included with the purchase of the TV. It's a 55" inch and just made it on the TV stand with just barely with a 1/4 inch on each side. Any problems with the setup these employees will help you. I will come back at a later date and give you my honest opinion about this TV.

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Samsung QN43Q60D

I needed a TV to replace a 75" LG that only lasted 5 years so I bought one from the local big box store (70" samsung...wanted to stay away from LG because of longevity issues). Had no problems with that one except for I didn't realize it didn't have optical connection for a non-hdmi connection receiver. So I decided to order the QN70 from Crutchfield that has the optical connection. The first TV arrived damaged (my neighbor saw the UPS freight guy lift the TV above his head to carry down my 500' driveway...which I am assuming caused the damage to the screen. Top right corner of screen had about 6 inches of nothing but red and green lines of pixels). Crutchfield was awesome in sending out another one right away. This one I plugged in while still partially inside the box to see if there were problems and didn't see any. Me and another person lifted the TV to put on a wall mount and when I plugged it in, the TV had the same type of damage on the top...except more towards the top center. So evidently the screen is very sensitive to any type of pressure. The problem is you need to balance the TV while mounting it. I ordered a different model Samsung from a local store again and had no problems with it. The QN70Q60D is probably not a good option for a wall mount. Crutchfield was great in the returns and I don't blame them for the issues that I had to deal with...I blame samsung.

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Samsung QN43Q60D

I should have followed reviews I saw on the internet.The software is very unfriendly to use, but I finally got it to work. A switch on the unit bottom right does not exist to operate outside of the remote. When going to Home. no screen comes up to select source. Way to much crap is loaded and difficult to get around. I finally got HDMI to be source to operate with my computer.

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Crutchfield response on 10/16/2024

Thomas, we're sorry you're disappointed with your TV. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

Samsung QN43Q60D

nice picture

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Not a good selection

Average picture quality and sound. The installation documentation is a disgrace: difficult to understand, poorly organized in pamphlet form and frustrating references to an on line app. Samsung has a long way to go to insure logical and easy installation. Overall, an average tv at a relatively high price. Not recommended.

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Samsung QN43Q60D

Good basic tv that fits in the space we needed it to fit in. Much better picture than the old one it replaced at about a third of the cost. Not a fan of the remote but we're working through that.

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32 inch TV

I've had many 32 inch TVs. This is by far the best picture that I've ever had. I would highly recommend this TV. Fair price and great picture Highly recommended!!!

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Samsung QN43Q60D

Tv works good.Nice update from old Tv.

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Samsung QN43Q60D

In-store personnel was very helpful. TV is working great.

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Samsung QN43Q60D

Beautiful picture, easy set up.

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Samsung QN43Q60D

Great value, excellent picture and easy setup.

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Samsung QN43Q60D

Picture is great, but I wish they had a manual to come with the TV. I am a beginner so I need a lot of help. Crutchfield does provide the help I need and are great to do business with, but I would hate to have to call them for every little thing. I bought from Crutchfield from past experience knowing that I could depend on them for a good product and efficient installation. This is my fourth TV that I have purchased from them.

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Samsung QN43Q60D

I now have 3 Samsung tvs, all purchased from Crutchfield. Setup was super easy using the smartphone setup. All my streaming services replicated and activated without downloading and manual logon. Excellent quality equipment

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Samsung QN43Q60D

TV picture and sound are outstanding. I have always bought Samsung TVs in recent years and I'm not disappointed. Big step above the Samsung I retired for this one. I would have rated five stars but the remote is difficult to get used to although not as bad as some have written. It is very easy to accidentally hit the mute button or change the channel when handling the remote or hit while lying on the counter. My cat has hit the mute several times. Also, entering channel numbers is cumbersome and often results in keying errors. I would prefer a little bit bigger remote with channel numbers on the face. This is just me but I also do not like the Disney, Prime Video, etc buttons. I don't use these services and I don't like being subjected to the marketing.

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Samsung QN43Q60D

The TV itself is OK, I guess, but setting it up without a smart phone was near impossible. The cute little manikin giving instruction may as well have been speaking Korean and the on-screen directions weren't much better. The default picture needed to be adjusted -- we had to consult a technician to navigate the menu. The "simplified" instruction paper was all but useless -- we had to use a magnifying glass to read it. Geo.

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Samsung QN43Q60D

Nice picture and color and very easy setup. My only complaint is the base stand could be nicer. It just looks cheap for the quality this tv is.

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Samsung QN43Q60D

i love my new Samsung Smart TV--easy to use, picture is clear, all is more than satisfactory--and the price was good too.

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Samsung QN55Q60D

I bought this for "smart" capabilities - to utilize the Charter-Spectrum app and other online apps. The TV is mounted on a mobile cart, that my wife can move from the dining room, to the kitchen, to the family room, if she is "isolated" while cooking for our extended family crowd. Excellent packing, shipping, easy setup, and great picture quality.

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First rate

This is a first-rate TV. The physical set-up is not difficult. Re-establishing external devices (e.g. a dvd player) is simple, but re-establishing streaming services, especially those for which there is no icon displayed by the tv, is difficult, although that is finally not a Samsung matter. The picture is fabulous, bright, clear, and colorful in a very broad range.

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Samsung QN43Q60D

Nice tv but needed quite a bit of set-up to get the right balance of color and brightness - the factory settings were too bright and garish. I'm using it in a bedroom that has sunlight during the day but is dimly lit at night, so I'm still trying to find the right balance.

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Excellent light and shadow in HDR10+

The Samsung 43 inch is an excellent buy. Another reviewer said there was a problem it being too dark of a picture. This was probably due to a light sensor on the bottom edge of the TV automatically adjusting for a lamp or source of light in the same room too close of a distance. There are sources of HDR10+ movies online that take advantage of this TV's set capabilities . I elected to buy a stand to raise the TV close to 12 inches off the furniture it's on. No regrets regardless of an unusual solar cell powered remote also charges with usb c cable.

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Good TV

So far, so good. Took a while to set up, but fairly easy. Seems to set up mostly automatic, but I'd like more options to set up myself. Need to have more options for audio, as I have hearing aids, and sound is sometimes not what I want. Only had it a couple of days, and like it so far.

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Great TV

This is a nice TV. Great features and a good price. I really wish that all the data sharing and connected apps weren't required. I'm sick of manufacturers simply cramming this stuff down our throats.

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Good TV for the price

This is my second Samsung TV (the first was in use for almost 15 years) and I'm very pleased overall. Yes, you have to get the hang of the remote (why didn't Samsung just include instructions?), but if you're computer savvy, you can get the hang of all the features in the first day or so. There are some odd quirks (such as my connected Blu-ray player occasionally turning on automatically with the TV), but no major flaws.

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Samsung QN43Q60D

Nice clear picture in a small TV. Had to make some adjustments to the picture because this is in a bright room. The menu navigation could be better for us mere mortals. Because the screen is small the cables plugged in the back stick out a bit on the side of the unit unless you manage them with a couple of cable ties. Works fine with Roku or the Samsung app for streaming. The included remote has a solar cell on the back to power it. You need to flip it once in a while to keep it alive.

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Samsung QN43Q60D

Great value and performance for the money

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Samsung QN43Q60D

I'm a decades-long Crutchfield customer so it pains me to pan one of their offerings, but I had to return the QN43Q60D TV . The picture was too dark at all time--and I fooled with all of the settings believe me--and it couldn't handle HDR feeds at all. Near total darkness. I'm going back to LED technology. I gave it one star because zero stars wasn't an option.

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Crutchfield response on 4/29/2024

Curt contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days

Nice Small TV

Received yesterday set up in bedroom today. It replaced a 17 year old 23" Samsung with volume issues. Initial impression was wow very nice picture. I got a 50" QN90B before 90C was out. That one is still five stars and also replaced a 16 year old 46" Samsung.

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Samsung QN43Q60D

Too complicated

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Samsung QN43Q60D

Great picture quality. Wanted to be able to connect to Bluetooth headphones and the accomplishes this without any problem. Very satisfied.

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Mason from Crutchfield is the best!

Mason was very helpful in choosing the right TV for us. Very courteous and smart. We absolutely love Crutchfield.

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