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Customer Reviews

Lorex® 4K Wired Video Doorbell

Lorex® 4K Wired Video Doorbell Hardwired video doorbell with 4K camera, person detection, and two-way talk (Black)

MFR # B862AJDB-E

4.0 out of 5 stars
2 reviews
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Lorex 4K Wired Video Doorbell

Edgar from Zion, IL on 3/14/2024

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Great image

Pros:

Cons:

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Lorex 4K Wired Video Doorbell

Keith from Troutdale, OR on 3/1/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works very good on its own. But the Alexa Echo interface leaves much to be desired. After a couple hours on the phone with Lorex tech support I was able to get the Alexa Skill to work, but the Alexa Skill only permits doorbell press notifications, it does not support person or vehicle event notifications on the Alexa Echo. The Lorex Home app is very good and customization is very versatile. Disappointed that if the doorbell loses power (like a whole home power failure during a storm), you need to remove device completely, do a factory reset, and re-add doorbell like a new install to your Lorex app.

Pros: Overall quality, Lorex app, customer support efforts.

Cons: Alexa Echo integration, restart after power failure.

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