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Customer Reviews

WiiM Pro Plus

WiiM Pro Plus Streaming music player and digital preamp with Wi-Fi®, Google Cast, Apple AirPlay® 2, and Bluetooth®

MFR # ASR004

4.5 out of 5 stars
162 reviews
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WiiM Pro Plus

Forrest from Clinton, WA on 7/12/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Works great and has great sound, when it works, but I sometimes have trouble getting my phone to connect to it.

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Crutchfield response on

0 of 0 found this helpful

Very convenient

Arnaud from New Orleans, LA on 3/5/2025

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Verified employee review (What's this?)

Before I was streaming music with my phone connected via a Dragonfly red to my amp. Now I use the wiim pro plus. It was very easy to connect and set up. It works flawlessly. I can't hear a difference in sound but that's ok, I just can say that we have been listening to music a lot more since it has arrived. Have yet to test the room correction feature.

Pros: - discreet - convenient - easy to set up

Cons: - nothing so far

Crutchfield response on

1 of 1 found this helpful

Great way to add streaming services to my 25 year old stereo

Mark from Los Altos, CA on 2/28/2025

Verified customer (What's this?)
Verified employee review (What's this?)

great sound - adds warmth to my 25 year old stereo. I am really pleased as I stream pandora, youtube and podcasts. Tech support was also excellent. Prior to this I had used standard Bluetooth adapters. No comparison - this is a world of difference

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Crutchfield response on

2 of 2 found this helpful

Major listening upgrade.

Leslie from Hebron, MD on 2/27/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I was using the ubiquitous $30 Bluetooth signal converter to stream off of my phone. It was decent but I knew it could be better. This WiiM Pro Plus makes for a much more musical listening experience plus it has loads of connection options to use as I upgrade my Wi-Fi. The guys at your store were very helpful, too, as always.

Pros: Great DAC chip. Lots of connectivity. Very reasonable price. Super fast shipping.

Cons: Non that I can think of.

Crutchfield response on

0 of 0 found this helpful

wiim pro plus

John from Darlington, MD on 2/25/2025

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Verified employee review (What's this?)

I normally would not post a review 1 week after i received the wiim pro plus . But this is my 2nd wiim pro plus the first one i have had for a year in my family room hooked up to a Yamaha A S 1100. this one is hooked up in my living room to a vintage receiver Lafayette LR 9090 from the year 1977. the wiim app found the new device and had it up and running in about 15 min because it had to do an update on the firmware i use good rca cables on both of them living room audio quest Dimond backs and family room is audio quest Columbias both sound real good for the money cant go wrong . I replace an auris blume pro bluetooth with the wiim no comparison in sound quality wiim pro plus beats it hands down.

Pros: great sound quality for the money depending on the recording from the steaming app it sounds as good as a cd in most cases

Cons: none after a a year

Crutchfield response on

0 of 0 found this helpful

Great product!

Doug from Hopkins, MN on 2/23/2025

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Verified employee review (What's this?)

Fantastic product! Does audiophile quality streaming from any source you have access to. Setup is simple, easy to use app on your phone. Only drawback is, the product comes with a remote control but no instructions on how to use it.

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0 of 0 found this helpful

Good and Easy.

Steve from CHARLOTTESVILLE, VA on 2/22/2025

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Verified employee review (What's this?)

Very simple to set up. Using it with an NAD 3050 and some very old Klipsch KG5.5. Ordered it on a Friday afternoon and it was at my house Saturday morning. (But I live only 30 minutes from Crutchfield HQ).

Pros: Simple setup. Price.

Cons: None yet.

Crutchfield response on

0 of 0 found this helpful

Pleased with Aud/Vid sound

Joseph from Ridgeland, MS on 2/21/2025

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Pretty easy to setup for a first time. Worked through setup after thinking I'd have to call for assistance. Determined RCA cables would not work with my Samsung TV

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0 of 0 found this helpful

WiiM Pro Plus

John from Oconomowoc, WI on 2/17/2025

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Verified employee review (What's this?)

Seems to work well. Volume can vary across songs but I've noticed that prior to owning this device. Quick shipping and I called Crutchfield's service department for advice on how to hook it up. They helped on the spot. Would recommend these guys. The Wiim seems like it will do the job.

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Crutchfield response on

1 of 1 found this helpful

WiiM is a winner!

David from Lancaster, PA on 2/9/2025

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Verified employee review (What's this?)

Love this little box! Works as advertised, sounds great, and is breathing amazing new life into my vintage equipment. Couldn't ask for more. Got one for my teenage daughter and she loves hers too. Well worth the money.

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Crutchfield response on

2 of 2 found this helpful

Outstanding Value For The Money!

Michael from Pittsford, NY on 2/6/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Wow!!! It took 7 seconds of listening to the first song to realize the dac in the Wiim Pro Plus is much better than in my iPhone / iPad and two Wiim Mini's. After 1.5 hours of critical listening across many musical genres, I was amazed! Connected to a Linn LK140 / Kolektor / Thiel CS2 / YouTube Music (CD quality) kit, it sounded like I just bought new speakers, if not a whole new rig! The increase in detail, both the highs and bass tightness were remarkable. Of course, the better the file mastering (especially jazz), the better the audio quality. I will also test the free Qobuz hi res trial in the coming days for fun. Note, less than 1% of Qobuz files are truly hi res .Google it. No biggie, I'm very happy with CD quality (16/44) from my YouTube Music paid subscription. Add to it, EZPZ set (especially with two other Wiim's) as well as whole audio and I'm one happy camper. It's worth every penny of the $219 + tax I paid. Many thanks to Crutchfield for the partnership, quick 2 day delivery and lifetime tech support, if ever needed. AMAZING TECH!!! HIGHLY RECOMMENDED!!!

Pros: Audiophile quality sound The best software Remote for convenience Small size Quick / easy set up Whole house audio Great tech & value

Cons: None other than no YouTube Music Connect (like Spotify Connect) to avoid using Airplay, which works fine. Just a convenience / coolness thing for me. Wiim is still waiting on Google to provide the UI. Makes no sense but it is what it is. Maybe someday?

Crutchfield response on
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1 of 1 found this helpful

Better than expected!

Michael from Metuchen, NJ on 2/5/2025

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Great DAC and sound is perfect, much better than expected. I use with Tidal Direct and it works flawlessly.

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Crutchfield response on

0 of 0 found this helpful

Wiim Pro Plus is a Winner

Gregory from Bridgewater, NJ on 1/30/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Im not an audio tech expert but the setup literally took less than 15 mins to include the firmware update of the Wiim app , wifi connectivity and remote pairing. Unit feels much more solid than expected and included cords were of nice quality. I quickly streamed music from Qobuz, which is conveniently offered through the Wiim app along with many other streaming services. The DAC in the Wiim Pro Plus, which is connected to the aux of my vintage Marantz receiver, sounds sublime. Note, you definitely will want to utilize the EQ on the Wiim app to really get the most out of your streaming. If you're on the fence in getting the Wiim Pro Plus, I would make the purchase with confidence. You'll be very satisfied!

Pros: Ease of Setup Quality build Remote Excellent DAC

Cons: None at the moment.

Crutchfield response on

1 of 1 found this helpful

WiiM Pro Plus

LB from Trinity, NC on 1/21/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Ordered the WiiM amp and it connected easily worked well happy with product. Ordered the WiiM pro plus to compliment the amp but so far unable to connect Pro Plus to the WiiM Home App so product is not usable. Connects to WiFi and Bluetooth no issue just not to WiiM Home App. Spent 1 hour troubleshooting with tech on phone, issue escalated but no return call in 4 days. Will update review once resolved or replaced. High expectations but disappointed so far.

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Crutchfield response on 1/28/2025
Our Tech Support team continues to work with LB to resolve his issues with his streamer. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

WiiM Pro Plus

David from Shelter Cove, CA on 1/17/2025

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Verified employee review (What's this?)

The unit just works, and it can do a lot. The sound is really good and we are narrowing down what we want it to do for us.

Pros: Simple to setup and use Great sound Wide variety of sources

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Crutchfield response on

0 of 0 found this helpful

Money Well Spent!

Diane from Peoria, IL on 1/6/2025

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Verified employee review (What's this?)

So far so good! Currently streaming QoBuz via a Wi-Fi (audio input) connection to a Jolida tube amp. Would definitely download the users manual, as it is very informative and will save you 'guessing'. https://www.wiimhome.com/pdf/WiiM%20Pro%20User%20Manual.pdf?v=333 (VERSION 1.9 8/19/23)

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0 of 0 found this helpful

WiiM Pro Plus

Daniel from Superior, CO on 1/5/2025

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Verified employee review (What's this?)

Works very smoothly, seems to have better sound quality than streaming Bluetooth from Spotify. Easy to set up, only using in one room so far but looking forward to adding a stereo system to a second room and linking with these.

Pros:

Cons: I can't pair the volume control with an Apple TV remote.

Crutchfield response on

0 of 0 found this helpful

Great device at a great price.

Jeffrey from Olean, NY on 12/31/2024

Verified customer (What's this?)
Verified employee review (What's this?)

WiFi direct to the DAC sure beats Bluetooth to the DAC from my ipad. I'd been using the Tidal app on an ipad, Bluetoothed to a DAC which was wired to an older style Onkyo receiver which powered two pairs of Klipsch speakers including a pair of 4.5s. It worked but it was temperamental so I bought the WiiM Pro Plus to get the signal directly off the router. Now, instead of using the app, I'm using Tidal Connect and even though I've eliminated only one signal transfer, the improvement in sound quality is like the difference between walking in a fog and walking in the sun; it just sounds much cleaner. Set up was pretty straightforward even though the instructions could be better (no troubleshooting section for example).

Pros: Longer cords than the Bluetooth device I had been using which allows for more placement options to maximize signal strength; better sound quality - more "UUUMPH"; great price.

Cons: The set-up instructions could be better but for people who came of age using wireless devices (not me) it's a snap.

Crutchfield response on
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0 of 0 found this helpful

WiiM Pro Plus

James from Gig Harbor, WA on 12/30/2024

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Verified employee review (What's this?)

You should take a good look and have some of your people install on of these. I have a new Comcast router with Wy-FI that I get excellent reception 400 ft away from it, I had to place the WiiM Pro Plus 60 feet from it before it received the connection. yuck!!!!

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Crutchfield response on 1/7/2025
James contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 2 found this helpful

Best $200 component EVER

Robert from Aurora, CO on 12/22/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I'm not sure why I remained on the "streaming music fence" for so long... Perhaps I needed to hear it with my own ears. And now that I have, I can say this Wiim Pro Plus not only provides high resolution audio, when paired with Tidal streaming service (or the service of your choice), it has literally opened doors to incredible music and artists like no component purchase ever has. There is a lot of 24-bit /192 khz available, but even the 16 or 24/44.1 sounds as good or better than my favorite CDs and LPS. And you have millions of music options. Literally. Take a look at the specs on the Pro Plus DAC... pretty incredible. But, most importantly, it Sounds incredible, through the analog RCA outs (using the Wiim Pro Plus DAC) or the digital outs (using yours). And it transmits Bluetooth, in the event you have a B&W Zeppelin or the like needing a synced stream. If you're still on the fence, jump. I actually bought one for my audiophile father in law, too. I'm glad I did, because now he too, is gonna have a great Christmas and one heck of a great sounding New Year! Thanks, Crutchfield!

Pros: Perfect size, quality construction, amazing DAC, analog and digital outs, BT transmission capability, great app...

Cons: Haven't found one yet

Crutchfield response on

3 of 3 found this helpful

WiiM Pro Plus

Sam from Blacklick, OH on 12/16/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy to set up. Nice interface. Great sound quality.

Pros: Easy to use app.

Cons: Can play Apple Music and Sirius only through airplay.

Crutchfield response on

1 of 1 found this helpful

WiiM Pro Plus

Chris from Dawsonville, GA on 12/11/2024

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This works fine

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Crutchfield response on

2 of 3 found this helpful

Wiim IS The Best in affordavble HiFi equiptment.

Vincent from Bolingbrook, IL on 12/9/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Wiim products are The Best. My new Wiim PRO PLUS was very easy to setup and use right away. Lots of featurs and options to make your system sound it's best. I am Very Happy with my purchase.

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Crutchfield response on

2 of 2 found this helpful

WiiM Pro Plus

Peter Henryk from Akron, OH on 12/6/2024

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Verified employee review (What's this?)

So far a great device, but two improvements would make it even better. 1- it seems like streaming services interact with the wiim software differently leading to confusing need to switch out of the Spotify connect app back to the wiim app to regain control of volume via the volume buttons on an android phone....for a while I thought there was something wrong with the wiim software or hardware because other streaming services (eg Pandora) did not have that problem...some mention in setup would be helpful. Second, the remote gives no visual feedback in pairing mode or use leading me to question whether it was working or my batteries were bad while trying to pair the first time. Both of these things were minor, but still frustrating during setup of a new device

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Crutchfield response on

2 of 2 found this helpful

WiiM Pro Plus

George from SALINAS, CA on 12/5/2024

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Verified employee review (What's this?)

As a streaming device it works fine. But pairing this device with my new Wim Amp + speakers in another room has serious limitations. Specifically, if I wire my CD player to the receiver and then out to the WiiM, the music in the room with CD player will be faster than in the other room with the WiiM Amp. Syncing doesn't solve the problem. The fix is to wire the CD player through the WiiM to the Receiver -- but that results in a noticeably weaker signal to the receiver. Also, I think I'll need to switch wiring to add a turntable to the stereo and have that play in both rooms. Bottom line: I don't think WiiM is the way to move music from a room with an old school stereo system into another room without signal latency in the second room. If the rooms are adjacent, the effect is the audio equivalent of having double vision.

Pros: Easy to stream

Cons: Can't synch music to multiple rooms from non-streaming sources, like CD players, without degrading the audio quality

Crutchfield response on

5 of 5 found this helpful

WiiM Pro Plus

Henry from Hacienda Hts, CA on 12/2/2024

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Great product and great sound, besides , no one can beat Crutchfield service, it's incredible

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Crutchfield response on

3 of 3 found this helpful

WiiM Pro Plus

David from Mill Creek, IN on 12/1/2024

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Easy to get connected and set up. User friendly interface. Very good sound quality. My favorite streamer so far. Also DAC features are nice.

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Crutchfield response on

1 of 1 found this helpful

Improved sound for me

Timothy from Cleveland, OH on 11/29/2024

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Pretty straightforward to install / setup. Sounds slightly more lively than old streamer on wifi, but really shines for optical out from Technics CD player to dac. Huge difference in sounstage, detail separation, seems more musical with an airyness that wasn't there before. Recommended

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Crutchfield response on

1 of 1 found this helpful

WiiM Pro Plus

Seth from Richmond Hill, NY on 11/24/2024

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Verified employee review (What's this?)

very poor sound quality. Returned it but still incurred a $13 fee.

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Crutchfield response on 11/26/2024
Seth contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

1 of 6 found this helpful

Great sound easy setup

Tommy from Brooklin, ME on 11/1/2024

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Verified employee review (What's this?)

Great sound and easy to set up and use.

Pros: Plays Tidal AirPlay

Cons: Would love to see more apps

Crutchfield response on

2 of 2 found this helpful

WiiM pro plus

Mike from Liverpool, NY on 10/27/2024

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Verified employee review (What's this?)

Great little streamer. Very versatile can hook up to almost anything.

Pros: Very versatile.

Cons: Not always obvious how to up everything.

Crutchfield response on

3 of 3 found this helpful

Friendly app, good for some platforms, but no Apple Music

CHRISTOPHER from Cape Canaveral, FL on 10/24/2024

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Verified employee review (What's this?)

This is my first streaming device, other than phones and tablets. I got it to get better quality than using bluetooth from my phone to a bluetooth receiver. Unfortunately, it doesn't support Apple Music, but, other than that, it works well.

Pros: Easy to set up. Good sound from sources it supports

Cons: Doesn't support Apple Music

Crutchfield response on

3 of 3 found this helpful

Tremendous streamer for a very small price.

Ruben from Union, MO on 10/19/2024

Verified customer (What's this?)
Verified employee review (What's this?)

An incredible tool to fine tune Amy music.

Pros: Price

Cons:

Crutchfield response on

1 of 1 found this helpful

Wiim Pro Plus...this thing is a game changer!

Bob from Peru, IL on 10/14/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I've added the Wiim Pro Plus to my vintage audio system to be able to stream music. Hooking it up was easy. It walks you through the steps for setup, and it's ready to go. All I can say is WOW! It's opened up a whole new avenue for me to listen to music. At the price, I was hesitant as to whether the quality of sound would be what I was used to, as my stereo system is somewhat higher end. That being said, I'm amazed. Streaming with this little box rivals the sound of vinyl records on my turntable. Another plus is that when listening in another room, I don't have to go back to the receiver to change settings. It's all controlled with my iphone. I've only had this for a week so I can't speak to longevity, but I am very happy with this purchase. As always, the folks at Crutchfield were very helpful, and shipping was fast!

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Crutchfield response on

4 of 4 found this helpful

I like it. A LOT. You need this in your life!

Crutchfield customer from Collierville, TN on 10/13/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I did not know that Bluetooth is not the best quality connection for listening to music. I did not know what a DAC is. I did not know that all DACs aren't created equal. I did not know that they made boxes that would hook you up with multiple streaming services-I thought smartphones, tablets, laptops and desktops were the only way to do that. So I kept my old iPhone8 to do just that. And I didn't know that all streaming services aren't created equal, either. And then purely by accident, I saw a YouTube video that raved about the previous generation of this box. And I decided, I NEED THIS IN MY LIFE! I am now hearing digital music that sounds as "natural" as my analog stuff. I'm building a FLAC library, because NOW I can tell the difference. I'm 60, and was beginning to wonder if maybe my hearing was deteriorating. IT IS NOT! I'm becoming an audiophile again, I'm very happy, and this little box is the reason why.

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Crutchfield response on

10 of 10 found this helpful

WiiM Pro Plus

Donald from GIG HARBOR, WA on 10/2/2024

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Verified employee review (What's this?)

I purchased the WiiM Pro Plus six months ago and I'm very happy with it. This was the first unit I found at this price point that provided Apple Airplay and Google Cast streaming that works with Amazon Music. I haven't used the Bluetooth, but I have a TV connected via the optical input that works well for that purpose. I also appreciate the Ethernet port for connectivity. The remote works well at a distance too, so I assume it is RF. The only shortcomings, in my opinion, are on the front panel. I'm not fond of the surface touch controls, and the input selection is identified by the color of the LED, which is small and difficult for me to interpret or remember which is which. All-in-all, it's a great unit. 5-stars to Crutchfield too for their excellent service and great website with detailed product info!

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Crutchfield response on

3 of 3 found this helpful

Excellent

Ron from Carmel, IN on 9/26/2024

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Excellent streamer, especially for the money.

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Crutchfield response on

0 of 0 found this helpful

5 stars with an asterisk

Chris from Fort Mill, SC on 9/15/2024

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Verified employee review (What's this?)

Purchased this streamer to replace streaming Tidal from my iPhone via bluetooth to my amp. I used the optical connection that came with the Pro Plus and really couldn't tell much difference. I purchased a coax cable and once I started using that I found the Pro Plus provides a richer and deeper sound than bluetooth.

Pros: Great performance for the price point

Cons: Would be nice if they included a coax cable because you really need that to improve the sound

Crutchfield response on

1 of 1 found this helpful

Bluetooth issues detract from a nicely put together device

Marcos from Chicago, IL on 9/10/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The device is nice but I had to return it as it seems that WiiM has some sort systemic issue with Bluetooth output. Since there are no passive speaker outputs I upgraded to a WiiM Amp.

Pros: Device is well put together and almost works perfectly

Cons: Bluetooth

Crutchfield response on

0 of 1 found this helpful

Overall good

Dustin from Lemont, IL on 9/9/2024

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Verified employee review (What's this?)

So far so good. The UI on the phone app is a bit laggy but works well overall

Pros: Nice sound, works well with alexa

Cons: App is slow

Crutchfield response on

0 of 0 found this helpful

Awesome streaming device to upgrade receiver

John from Charlotte, NC on 9/9/2024

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Verified employee review (What's this?)

The WiiM Pro Plus is exactly what I needed to upgrade my 12 year old receiver with easy to use streaming for Spotify. I love my Onkyo TX-8550 receiver and the WiiM works seamlessly with it, pretty much plug and play with a minimum amount of setup. It also makes the sound of my streaming music way better than just plugging my iPhone into the USB port. So glad I got this device and highly recommend it. I did not realize what I was missing in sound quality.

Pros: Great sound Easy setup Great price

Cons: None

Crutchfield response on

0 of 0 found this helpful

Can't access internet radio via my stereo system.

Crutchfield customer from SANTA BARBARA, CA on 9/8/2024

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Verified employee review (What's this?)

Bought this to access internet radio via my stereo receiver. It does not do this.

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Crutchfield response on 9/10/2024
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 3 found this helpful

Awesome sound!

Leo from MARYVILLE, MO on 9/6/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Very impressed with the WiiM streamer. I have it connected to my Emotiva receiver via the fiber optic input. Really amazed at the clarity of music it produces. I debated buying one of these for a very long time and am very glad I did pull the trigger and purchase. As always, Crutchfield is my go to place for my componets!

Pros: Comes with everything you need to hook up and the sound is great. Easy to set up with the app and it works great, so far.

Cons: I do hope they upgrade their streaming services to pick up XM radio and improve the Apple experience instead of casting the music from your iPad or iPhone. Only issue I have found so far and hopefully, it will be added to their upgrades in the future.

Crutchfield response on

0 of 0 found this helpful

Great sound , poor network connectivity

Robert from Bentonville, AR on 9/6/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this device primarily for the Spotify connect feature and upgraded DAC. While the devices sounds great, the Spotify connect is flaky at best. I have had to reboot and reset the device multiple times to get it work only temporarily. Will be sending this back

Pros: Sounds great! Love the EQ feature

Cons: Network features not always work

Crutchfield response on

0 of 0 found this helpful

WiiM Pro Plus

Tom from Rockford, IL on 9/3/2024

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Liking the Wiim! Easy setup, easy operation, and sounds great!

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Crutchfield response on

1 of 1 found this helpful

Great sound quality

Bruce from Douglasville, GA on 9/3/2024

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Verified employee review (What's this?)

Very nice streamer.Very easy to get up and running and it sounds amazing.I prefer this over the WiiM Ultra for sound quality.

Pros: Ease of use and build quality

Cons: None

Crutchfield response on

2 of 2 found this helpful

Not perfect but pretty good sound.

David from Eustis, FL on 8/19/2024

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Verified employee review (What's this?)

Not perfect but pretty good. Some connection issues but I really haven't had time to work through the manual. When working properly, the sound is pretty darned good so the DAC is definitely a winner at the price point. Setup was pretty easy despite the very scant setup instructions (honestly it's pretty intuitive). Tried my CD player on the optical input and was pleasantly surprised that it outperformed the CD players' on board DAC. I have tried WiFi streaming through Amazon Music and Spotify with excellent results for each service. All in all this is a nice little player that delivers very good sound at a very reasonable price point. I would have rated 5 stars except for the connection issues.

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Crutchfield response on

2 of 2 found this helpful

WiiM Pro Plus

Dana from Mililani, HI on 8/11/2024

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Sounds great, crutchfield is great to purchase from as usual.

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Crutchfield response on

0 of 0 found this helpful

WiiM Pro Plus

Bob from Salt Lake City, UT on 8/7/2024

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Wonderful piece of equipment. I had been reluctant to get into streaming audio as I am fairly serious about sound quality. However, this allows access to virtually every album in the world with sound quality equal to a cd and I can't afford to buy that many cds!

Pros: easy to set up. Really good sound

Cons: can't think of one

Crutchfield response on

1 of 1 found this helpful

Impressive

Adam from CLARKSDALE, MO on 8/1/2024

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Excellent media player. The app is very easy to use and the sound is crisp and defined. Works very well with Amazon Alexa or playing my Apple playlist through Apple Air.

Pros: Works with Amazon Alexa account. Air Play works very well. Wide variety of input/output options. App is very user friendly. Easy set-up.

Cons:

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1 of 1 found this helpful

Get one!

Chris from Knoxville, TN on 7/29/2024

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Fantastic! Everything I heard it was. Such a great DAC also. Can't beat the price!

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0 of 0 found this helpful

Wiim Pro Plu

Joseph from Toms River, NJ on 7/24/2024

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as a 40 yr plus customer of crutchfield I always rely on CF for my audio needs due to quality of service and support as well as products. The Wiim device is not easy to understand setup and I had to get a lot of support from them. Jimmy from Wiim pro was great but getting the device to stream from alexa was disfficult and had to be checked by Jimmy. Crutchfiled support was great as always but when the product has sparse manuals to refer to then it is difficult. I am also uncertain yet whether the device improves my audio. I was going to get a DAC but Jenny (?) advised that my cambridge amp had a good one already and that a streaming device would be what I should get. I may look at others but at this point am unsure whether the Wiim is the right device for me. Also their app should be updgraded- not easy to use.

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2 of 5 found this helpful

WiiM Pro Plus

John from MARQUETTE, MI on 7/23/2024

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Very easy setup and app is quite user friendly. Works great with Roon and vTuner stations. I've also streamed DLNA content across my network no problem via the app. As far as I can tell, the sound is transparent to the source. I had an issue I think is related to my TV (Sony A95L) and/or AVR (Yamaha RX-A1080). When it's off it still runs operations in the background and when it's busy sometimes it would cause the WiiM music to skip or repeat when hooked up via coax out. It seems to be a grounding issue because I could always make it happen if I discharged static onto the metal casing of my AVR or TV. When hooked up optically (TOSLINK) there was no issue. Not docking any stars for something that very well may be downstream or unique to my setup. I mention it just in case you run into the same issue -- you'll know the workaround.

Pros: Setup process, app usability, Roon integration, DLNA playback, sound quality

Cons: Potential grounding issue via coax out

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1 of 1 found this helpful

WiiM Pro Plus

William from WARSAW, NY on 7/16/2024

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Wiim's are amazing! Highly recommend!

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1 of 1 found this helpful

Wiim Pro Plus

Dan from Ames, IA on 6/24/2024

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I've only had it for several days... I tried using it from a TV though optical in and RCA out. With thoughts of buying a Wiim Mini for that TV/amp/speaker set up After 45 minutes of no luck with that, I hooked it up to my main system. Set up wasn't as smooth as anticipated and initially I experienced some WiFi/Wiim drop out. I chalked that up to a heavy data usage day. (I was also opening the Wiim app on my phone and using Spotify Connect. Since that first day, all that has been needed, is to open Spotify and it connects just fine without opening the Wiim app.) After that inital frustration, it has connected every time and sounds wonderful. I hope to be able to play with it and get more familiar with the Wiim unit . Any tips on where I went wrong trying to hook it up to the TV? 4 star rating due to initial set up snafu. Probably not the units fault... It has clouded my set up perception though... Otherwise, so far so good!

Pros: Easy to use with Spotify Connect. High quality sound. Simple to install. Small size for easy integration into system. Included everything need to connect into my system.

Cons: Minimal instructions with non existent troubleshooting help.

Crutchfield response on 7/1/2024
Once we saw this review, our Tech Support specialist, Andrew, reached out to Dan to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

2 of 3 found this helpful

Not Recommended.

Randy from LAS VEGAS, NV on 6/20/2024

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This is WIIM'S second chance with me. I purchased the WIIM mini a few months ago. I tried a myriad of different connections and couldn't make it work. When the Pro Plus came out, It had RCA connections so I decided to give WIIM another chance and STILL, I could not get it running. I wish to emphasize that Crutchfield bears no responsibility here. I ordered it on 6/18 and it was here on 6/20. No problem with speed of delivery. I tried Crutchfield's tech support -- No luck there. They said they'd get one of their engineers to contact me in 48 hrs. I've decided not to wait. It's going back tomorrow. I'm done with it. This device was a headache from the time I unboxed it to the time it went back in the box. Color me disillusioned.

Pros: None

Cons: It doesn't work. It's just terrible in every way. The app is confusing. The instructions were inadequate. The supposed easy set up turned out to be a huge hassle. I truly regret buying it.

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3 of 22 found this helpful

Time to Ditch that Pre-Amp

Kyle from Tulsa, OK on 6/19/2024

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After reading I could ditch my older Yamaha CX-2000 pre-amp in need of a digital signal path tune-up and run all my favorite digital music directly from my phone to the Wiim Pro Plus to my Yamaha MX-2000 power amplifier, I smashed the order button. And I'm pleased with the result! I used to pore over online threads of people praising the attributes of this or that loudspeaker, but I'm here to say that stepping up the resolution of your signal input is key! The WiiM Home app has a room correction feature and some EQ stuff that helps with dialing in the sound. So far, this is money well spent.

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4 of 4 found this helpful

Great, affordable audio streaming option

Ramesh from San Jose , CA on 6/17/2024

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This unit is amazing. Am using it to stream HiRez music from Qobuz, works like a charm. Set up took a few minutes, connected to my HiFi system. I recommend you use the Line Out option instead of the available Coaxial Out or Optical Out options - seems to proved better sound fidelity (in my opinion). The WiiM app is easy to use - only needed as a remote, not as the primary source. Love it!

Pros: 1. Easy to set up 2. Excellent sound quality 3. Very affordable option for HiRez audio streaming 4. App is very convenient

Cons: 1. Chintzy remote - much easier to use your phone.

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2 of 2 found this helpful

Roon and a great DAC!

Jan from Altadena, CA on 6/12/2024

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Just been using it for a week or so, but it does everything I need, which was to be a Roon endpoint and DAC with a clean analog output to my Marantz Stereo 70S. Sounds great, and I get Roon in a place I couldn't before. It does the job beautifully!

Pros: It just works Setup is easy Great sound

Cons: For me, none

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0 of 0 found this helpful

Fun, but a hassle to hook up

John from Philadelphia, PA on 6/11/2024

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As a streaming newbie, I found the Wiim manual less than useless. It tells you how to connect RCA cables (thanks!), but nothing else. After spending 45 minutes on the phone with a helpful, patient tech. support rep at Crutchfield, trying to get it hooked up to Amazon streaming music, we finally figured it out. The "Airplay" option is the key, but of course I never would have known this because the manual does not mention it. What about sound quality? I am using the Yamaha S501 amp, and the three-way Elac UB52s. I found the sound with both Amazon music and Spotify to be very clear, but far too bright. Then I tried Youtube. The music is not as detailed with Youtube, but it is warmer, and far more listenable. Vinyl fans will appreciate the softer sound, I think. I suggest trying different streaming apps to see which one sounds best with your gear. Some claim the Wiim sounds better than CD sound. With certain CD's this is the case, but overall, I would says CD's sound better. The Wiim is best viewed as an addition to, not a replacement for, CD or LP listening. It is a novelty, but an enjoyable one. Its big advantage is that you can listen to millions of songs you do not own. Wiim also has a full graphic equalizer that works well. It has a useful remote control, too. All in all, a fun toy for the money.

Pros: A helpful remote control and equalizer. Good sound quality for the price.

Cons: Hard to install and figure out how to use if you have no streaming experience.

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1 of 5 found this helpful

Perfect unit

Steve from Blythe, GA on 6/10/2024

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This the best sounding streamer I have heard.

Pros: Great sound, smooth operation, nice remote.

Cons: Works as designed.

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0 of 0 found this helpful

WiiM Pro Plus

Steven from North Attleboro, MA on 5/29/2024

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Have existing Russ sound amps controlling 12 zones...The WiiM is perfect for allowing remote control of music from phone...

Pros: So easy to set up and use

Cons:

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1 of 1 found this helpful

WiiM Pro Plus

Michelangelo from Yonkers, NY on 5/26/2024

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The wiim pro plus surpasses all my expectations very easy to setup the sound is very clear and dynamic ,also a special thanks to mr. Rucher ,because he guided me every steps to connect this device to my processor, now the music sounds terrific

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1 of 1 found this helpful

I like it!

Mark from CHICAGO, IL on 5/21/2024

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Easy to set up using the downloaded app. Lots of input and output options. Good sound through a Yamaha and Revel based system. Not pricey.

Pros: Easy set up. Plenty of input and output options.

Cons: None.

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2 of 2 found this helpful

Died after 3 weeks! Total junk!

Michael from Geneva, IL on 5/17/2024

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After three weeks it stopped connecting to any of our blue tooth devices. Complete junk. If I could give it zero stars instead of one, I would.

Pros: None.

Cons: It stopped connecting to our devices after three weeks. Utter crap.

Crutchfield response on 5/21/2024
Michael contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

3 of 15 found this helpful

WiiM Pro Plus

Randall from Point Pleasant, NJ on 5/15/2024

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does as advertised, easy to set up and sounds good.

Pros: easy

Cons: none yet

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2 of 2 found this helpful

Excellent Product

John from Anoka, MN on 5/15/2024

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Surprisingly good sounding DAC. Compares favorably to my external DACS. Analogue and digital inputs have all proven useful. The Wiim app is excellent. I was skeptical of how good this thing really might be, but am very pleased with it. I now plan to buy additional Wiim streamers and connect a whole house system.

Pros: Sound quality. Versatility. App quality. Remote. Variety of inputs and outputs. Equalizer in the app. Can run one output into my tube amp, and a different one into my solid state. Streaming quality is excellent.

Cons: Wish it had an additional optical input.

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1 of 2 found this helpful

Terrific add-on!

Ralph from BETHLEHEM, PA on 5/12/2024

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Great sound! It brought new life and features to my 8 year old Yamaha R-N301 receiver. Considering the streaming sound improvement, I only wish WiiM made a more powerful amp to pair with it...

Pros: Improved streaming sound. Easy to use remotely. Easy to add to an existing system.

Cons: None for me.

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0 of 0 found this helpful

Excellent product, especially considering the price.

David from KANSAS CITY, MO on 5/1/2024

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The Wiim Pro Plus from Crutchfield arrived quickly and on time. As usual, Crutchfield was superb in their handling of the order from start to delivery. I installed the Wiim via the provided Optical cable (they also provide RCA cables), and the Wiim app. It all went smoothly. I kept the expectation level low because I didn't want to be disappointed due to all the excellent reviews of this product. It's running through a Marantz SR6015 via completely rebuilt 24 year old RCA 3 way floor speakers. Using the Pure Direct sound mode on the Marantz, the difference in sound using streamed music from Pandora and Quobuz, was absolutely astounding. Listening to Tony Bennett, then Frank Sinatra was a whole new experience. The deep rich sounds of horns and keyboards was so smooth and sweet. Then I tried some Pink Floyd Dark Side of the Moon, and again, the sound was phenomenal. Last, I tried some Jamey Johnson (In Color), WOW! The drums and his vocals came to life. The key word I keep feeling from this device, is SMOOTH! The edginess sometimes known with digital music listening, is completely gone. I highly recommend the product.

Pros: Affordable, Easy setup.

Cons: None that I can think of.

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3 of 3 found this helpful

Can't beat it for powered speakers

Joe from Troy, IL on 5/1/2024

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This little item solved my problems. Let me clarify, it does precisely what I set out to accomplish. I still more issues than a magazine rack, but that is a story for another day. Anyway, I have a pair of Klipsch The Sevens and a Klipsch subwoofer which already sounded very good. Not being an audiophile, I figured that is what they sound like. But after learning from online forums that Bluetooth compresses the signal, I wanted to see to see if there would be a discernable improvement by using a cable in lieu of Bluetooth from my tablet - without a massive investment. I called Crutchfield and spoke with Noel, who provided top-shelf advice while keeping my budget in mind. I can't say enough about the level of professionalism. Now, the signal goes directly from a strong WiFi signal to RCA cables to the speakers. When coupled with the premium DAC in the WiiM Pro Plus, the improvement is remarkable!

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4 of 5 found this helpful

WiiM Pro Plus

Jeff C from Overland Park, KS on 4/30/2024

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Great relatively inexpensive streaming solution. I stream my digital library via Room and sometimes iTunes and it works perfectly. I was really impressed that it switched seamlessly between the two apps. Setup was easy through the app. It took longer to update the firmware than to complete the actual setup. All of my digital files are local so I can't comment on web streaming integration, but it sure looks like it covers all the heavy hitters. Internal DAC measured well on audio testing sites, so you'll be getting good performance for the price. There are many use cases for streaming so decide what you need in a streamer and how it will be connected to your audio system. If this one fits your needs and downstream equipment, I'm sure you'll be happy with the Wiim Pro Plus. And it won't break the bank.

Pros: Good price vs. performance

Cons: Kinda cheap looking but I guess that comes at this price

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4 of 4 found this helpful

Great Product

Zane from NORTON, VA on 4/29/2024

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This thing really opens up the sound quality. You can't beat it for the price. It sounds better if not similar to other streamers for double the price. The Wiim app is very user friendly. If you get one out of the Scratch and Dent or Open box stock, just make sure to go through all of the settings or do a factory reset before listening because it saves EQ settings and uses them as a default setting.

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2 of 2 found this helpful

WiiM Pro Plus

Steve from WEST RIVER, MD on 4/29/2024

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What a nice product! I will me ordering a couple more.

Pros: Easy to setup. Ethernet port. Wiim App is awesome . Much easier to navigate then others

Cons:

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0 of 0 found this helpful

WiiM Pro Plus

Steven from Indian Trail, NC on 4/29/2024

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the app crashes, and you have to reset, reboot everything and hope it works, so the device will show up in spotify as a device to stream from.

Pros:

Cons: app looses contact with the device and requires reboot everything.

Crutchfield response on 5/1/2024
Steven, we're sorry you're having issues with your streamer. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

1 of 2 found this helpful

WiiM Pro Plus

William from Hastings, MI on 4/28/2024

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Awesome piece of gear. Period. The joy level per dollar is through the roof. Wiim has something special going on here. With Sparkos in my ZA3's and the Wiim with the upgraded DAC, the music just absolutely sings.

Pros: Sounds awesome Great value

Cons: No screen, but not a deal breaker.

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3 of 3 found this helpful

WiiM Pro Plus

Ben from Charlotte, NC on 4/25/2024

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Very impressed. Sound quality stacks up with a streamer ~10x the cost and has a solid in app experience. Will be buying more for other places in the house.

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3 of 3 found this helpful

Wiim Pro Plus Rocks!

Kimberly from Bonita Springs, FL on 4/22/2024

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I have been avoiding getting into the streaming game thinking that nothing can sound as good as my beloved CD collection. Boy was I wrong and more importantly, very pleasantly surprised by the quality of sound from this rather unassuming device. I have a modest system with a Cambridge Audio CXA 60 amp and Elac Debut 6.2 tower speakers and Elac sub. I was shocked at the clarity and better separation of instruments regardless of music style. Wiim has far exceeded my expectations and I am so thankful that I finally gave in to give streaming a chance.

Pros: Easy installation and setup. Exceptional quality. Extremely affordable way to stream with high quality results.

Cons: None at this time.

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4 of 4 found this helpful

Wiim pro plus

Paul from Rockville Ctr, NY on 4/22/2024

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As a former owner of 3 different streamers I find the Wiim to be the best value of the lot It's user interface is terrific and the Dac is of very good quality All in all a great value and you can always add a Dac of your choice in the future

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2 of 2 found this helpful

WiiM Pro Plus

Carlos from Chicago, IL on 4/16/2024

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Not good hi fi music sounds like a radio I return it

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1 of 13 found this helpful

WiiM Pro Plus

Nick from Sterling Hts, MI on 4/14/2024

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Sounds so much better than Bluetooth pretty impressed with this streamer.

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1 of 1 found this helpful

WiiM Pro Plus

Keith from Gardnerville on 4/13/2024

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I ordered the WiiM Pro Plus based on numerous positive reviews. I am discerning when it comes to how the sound is presented, so I had low expectations for this device. I was very pleasantly surprised! Setup was easy through Wifi and I was able to stream YouTube Music via Airplay on my I-phone. I use YouTube Music out of convenience and I expected the sound quality to be about 80% of what a standard Redbook quality CD puts out. Boy was I wrong! Not only is the sound quality very acceptable, The WiiM is fun to listen to. The built-in EQ on the WiiM app is fun to play with and really makes a difference. I find myself wanting to stream more than playing CD's, and I did not expect this from a bargain device like the WiiM. The DAC chip, AKM4493, is well regarded, sufficiently dynamic with a touch of warmth. I may not even connect the WiiM to an external DAC. Current system: Rogue Audio Pharaoh II integrated amp w/Dark upgrades, Rotel CD14 MKII cd player, Audioquest PowerQuest 707, Mission 770 speakers.

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5 of 5 found this helpful

Great way to affordably add digital music to your vintage receiver

David from Lafayette, CO on 4/12/2024

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This affordable but powerful streaming box is the perfect solution to add modern digital music sources to your vintage receiver. It's small, easy to set up and use, and sounds great. The Wiim app is how this unit is controlled, and it's intuitive and simple to use. It comes with 20 music services available (as of April 2024), most of which I hid on the main screen because they're of no use to me. I do use the free versions of Amazon Music & SoundCloud, and enjoy many of the free radio stations on vTuner, so there's three services which will get some rotation from me. It does NOT have SiriusXM integrated which is one of the reasons I bought this particular item (and which was incorrectly listed in the Crutchfield product specifications), so that was a disappointment. The Bluetooth works great though so I'm able to play a variety of other sources from my iPhone without any issue. I didn't have any luck with ApplePlay but the Bluetooth meets my needs there. I also appreciate the small size so it was easy to tuck this away (it's not much to look at otherwise). Overall I'm happy with this purchase.

Pros: Easy to setup, easy to use, decent app, great way to add streaming to a vintage receiver. Can play any streaming music from your cell phone with Bluetooth. Small and affordable.

Cons: Most of the music services integrated in the app are not of much interest, and some are not available at all (SiriusXM).

Crutchfield response on 4/17/2024
Once we saw this review, our Tech Support specialist, Evan, reached out to David to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

2 of 3 found this helpful

WiiM Pro Plus

James from Ann Arbor, MI on 4/11/2024

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Ridiculous value. Excellent D/A, UI is easy to use. Easy to setup. Love the EQ options/ Their roadmap looks amazing (more EQ, room equalization etc). Can't speak to the A/D inputs Mostly using with Amazon Music HD/UltraHD.

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1 of 1 found this helpful

Improvement over Pro

Vijay from West Roxbury, MA on 4/10/2024

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Excellent, clear improvement from the Pro version with deeper and more controlled bass.

Pros: Compact unit with a ton of functionality. Remote interops with Roon!

Cons: I wish it had XLR outs given its a "Pro" unit.

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0 of 0 found this helpful

Excellent streamer and bang for the buck!

Rino from HOUSTON, TX on 4/8/2024

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This is an amazing, easy to use Streamer. Setup was quick and easy and it connects to my amp instantly and starts playing music. The DAC is nice, but I use the better DAC in my amplifier and use this primarily as a streamer. Worth every penny!

Pros: Ease of use, cost, functionality, performance

Cons: I wish I could get it to stay at max volume so I can just use my volume on the amp, but it usually needs to be turned up when I first turn it on.

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2 of 2 found this helpful

WiiM Pro Plus

Joe from Surprise, AZ on 4/7/2024

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Arrived safely, came with all the wires I needed, it was easy to set up and I am now enjoying hi quality music through tidal. No wires and no loss in quality. I highly recommend this if you are serious about music listening. Plus I'll add a few more to sync up my music listening throughout the house.

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3 of 3 found this helpful

Love this thing

Mark from Stowe, VT on 4/6/2024

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I own a 600-album digital music library, mostly my CDs ripped to ALAC, AIFF, WAV, etc. I had been looking for an easy way to bring this to my stereo system without having to use my computer to send the files to my AVR. Enter the Wiim Pro Plus. Hooking it up to my system was very easy, and so was the setup. It recognized my DNLA server without issue. Spotify, which I rarely use, works fine too through its Spotify Connect functionality. The Wiim shows up in the Spotify app among the list of AirPlay devices. I opted for the "Plus" model for the (supposedly) better DAC. Let me make clear that I don't A/B test or measure my equipment. But boy, this thing swings. High-res music sounds brilliant through my new Marantz Model 50 paired with just OK speakers (for now). My single gripe is that I would have liked some more customization options in the app, like a row of custom icons up top which would allow me to navigate straight to the right server folder with one tap. This is not enough for me to dock this device a star, though. The value proposition here is truly excellent. You'll be hard-pressed to find a streamer/DAC of similar quality for even double the money. Moreover, it's not like its output is leaving me wanting for better sound. A true audiophile may find their beef with the Wiim Pro Plus (to be clear, I don't intend to mock audiophiles here!), but if you're an average listener with a medium-grade system like me you really cannot go wrong with this one. Highly recommended.

Pros: Great audio quality. A breeze to hook up and set up.

Cons: The app could use a few customization options.

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7 of 7 found this helpful

Absolutely useful for high fidelity audio through streaming services.

Juan from YAUCO, PR on 4/5/2024

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"I bought the Wiim Pro Plus for an A/V Onkyo TX-NR6050 receiver with Klipsch speakers and it worked phenomenally well. I bought the Wiim for high fidelity music purposes since the receiver offers me Spotify,TIDAL,Deezer,TuneIn,Pandora, and Amazon Music,but I don't use any of those in their native form on the device. Also, the DAC chip that the receiver has is not specified, but it must be a cheap one and it doesn't have as much power as the WIIM PRO PLUS. I only have an Amazon MusicHD subscription, but on the receiver, the application is very archaic and does not offer the maximum audio resolution that you can listen to from Amazon Music HD, nor in the others, nor in the native Chromecast, nor by Bluetooth, except Tidal since in the others it does not offer the maximum audio quality. I never tried Tidal because it is expensive although they will soon lower the prices. When I connected the Wiim Pro Plus to my receiver, it gave a lot of life to high fidelity audio and volume power that I had not heard before in a simple cable that converts RCA connectors to 3.5mm and then put it on my smartphone, Laptop or Chromebook that has a 3.5mm connector. I am not an audiophile but I like music to sound super good to my ears. The WiiM is easy to connect and configure through your phone or tablet. The Wiim application is very very very good and has many options for your favorite streaming platform.I don't think I will return this because I loved it and that was my experience and I hope it.

Pros: The Wiim application is very very very good and has many options for your favorite streaming platform. Excellent audio quality Easy to connect and configure Wide range of streaming services supported Powerful volume output Affordable price

Cons: it has all of them except Youtube Music, I did not see it, but for me it does not matter because I do not use it and YouTube Music it also does not offer maximum audio quality, but you have a way to listen from your phone by connecting a simple rca to 3.5mm cable and connecting it directly to your phone or bluetooth. I have not tried this since I received it today and I only connected it with RCA cables, if not, look for more information.

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2 of 2 found this helpful

The WiiM Pro Plus will take your music to the next level

Seth from Fort Smith, AR on 4/5/2024

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The upgrade I didn't know I needed. I have a Marantz SR6014 and have used it for streaming my Tidal music service. I thought it sounded great. I did notice airplay 2 on my receiver wasn't the best. This WiiM Pro Plus blew me away! The internal DAC revealed sounds in my music that I didn't know I was missing. Gone are the clicks or pops between tracks and switching songs. And AirPlay 2 streaming is significantly better and smoother. I am 100% satisfied with my purchase!

Pros: Size, quality, price, performance, excellent app.

Cons: No hdmi output. Wasn't something I needed. But, may be important to some.

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2 of 2 found this helpful

WiiM Pro Plus

Mark from Grand Ledge, MI on 4/3/2024

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I hooked the WiiM Pro Plus up to my Vintage Nikko receiver and it streams from Tidal easily and sounds great. Setup was a breeze.

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3 of 4 found this helpful

Use case - 1976 receiver meets 2024

Keith from EL DORADO HILLS, CA on 3/30/2024

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Looking to feed 2024 into your classic receiver? This should work well for you, but some tips may help. Receiver is a 1976 Pioneer SX-750 bought new with paper route money. AUX jacks via RCA cable are used for input. No remote devices or other rooms to serve - just the receiver. The WiiM Pro Plus works great in this case. Been using it for two weeks. Some tips: Don't power the WiiM via the receiver's un-grounded (two-prong) power outlets. Fingertip static charges (via the receiver chassis or anything connected to it including the RCA plugs at the WiiM end) repeatedly knocked the WiiM into a daze or to the canvas. Moved the WiiM's power and solved the problem. Stick to using the receiver's power outlets for the turntable or the lava lamp or whatever and move on. Don't locate the WiiM on or under the receiver. Network connection quality and stability improved when moved away from the receiver. Get a dedicated device for WiiM setup and controller. Used the iPhone initially, but the WiiM lost its mind with separation anxiety and needed a reboot whenever the iPhone left the room. An old Android tablet and that problem is solved. My network is an ASUS mesh so YMMV but be advised. The Line Out Level (voltage to the RCA jacks) is adjustable in the app. Default is 2V. The 500 mV setting works on this receiver without apparent overload/distortion. For reference, the AUX input sensitivity of this receiver is 150 mV.

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WiiM Pro Plus

Tim from NORTON, VA on 3/28/2024

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I think the WiiM Pro is one of the easiest setups to complete for a streamer. The app is direct and user friendly. Connecting to Wi-Fi was a painless connection process, very straight forward. Syncing the unit's remote control was a matter of putting in the batteries and a button press, and it was done. It has a very friendly interface thru the Wiim Pro app, already has several music services entered for convenience. The calibration is very quick and easy to complete. In my stereo setup it took maybe 30 seconds to complete. The sound quality was amazing through the analog connections better than i expected. There is several preset EQ options as well as a parametric EQ for finer adjustments. In addition to Wi-Fi and Bluetooth, you can use coaxial cable, analog cable, or optical cables between the WiiM and your system. The only downside i see is there was no 3.5mm connection, so if you need that then you may also need Item #: 00735RCA.

Pros: Easy setup, user friendly app

Cons: no 3.5mm jack

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3 of 3 found this helpful

WiiM Pro Plus

Derek from Fayetteville, AR on 3/25/2024

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I couldn't be happier with this purchase! I'm using it to stream Amazon HD Music into my older Sony stereo and the sound quality is excellent. Much better than the little Bluetooth adapter I tried last year. The WiiM app is easy to use and the preset EQ setting are great. I set the EQ to Rock and it sounds perfectly tuned.

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WiiM Pro Plus

William from Petoskey, MI on 3/20/2024

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I wanted to be able to stream music from my NAS to my vintage Nakamichi TA-2A receiver, so I purchased this. It was suggested to me by someone on a Facebook group. Online reviews were all great. I have found it to be perfect for my needs. I have it connecting wirelessly to my NAS through the router (NAS>router>Wiim>receiver). I have an old iPhone 6S dedicated as the controller so I can also see album art. I have not yet fiddled with the equalizer but it sounds better than my prior hookup (NAS>router>Firestick>VLC player>TV>audio out to receiver). The phone app is easy to use and connecting from the NAS to my ears is speedy enough, but not instantaneous. I have not used the remote control that is provided since I am using the old iPhone. The Wiim Pro Plus itself is bland looking but has a little heft to it. It's not as sexy as some other units but they are priced into the stratosphere compared to the Wiim. It's possible a more expensive unit could sound "better" but I wouldn't be able to tell the difference without a side-by-side comparison. Packaging of the unit by the manufacturer and Crutchfield packaging is great. I purchased this from Crutchfield since I have had good experience with them before, the price was the same as other sites and shipping was free. Most importantly though, I knew that if I had a problem, someone at Crutchfield would know how to help whereas if I had ordered from some big south American river, I would have been on my own!

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3 of 3 found this helpful

WiiM Pro Plus

Mr.Mann from NY on 3/20/2024

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Great bang for the buck . My hi res player has limited streaming services.Great software.Only downside no batteries included.

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Exceeds expectations

Leonard from Blue Bell, PA on 3/18/2024

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I have the Wiim pro plus attached to an old Nakamichi receiver, and a Wiim amp attached to remote speakers. Both work flawlessly and work well with the Wiim app and Tidal music subscription. Easy to set up;

Pros: Good sound quality Very good price point Easy set up Nice integration of the Wiim pro plus system with Wiim amp and remote speakers

Cons: Haven't found any yet

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Wow!

Bert from Topeka, KS on 3/17/2024

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Spotify thru my AudioEngine A5+ desk speakers sounded pretty good but using this with my stereo system is a giant step up in quality. Inadequate (for me) set-up instructions but that's almost always the case.

Pros: Quality. Price.

Cons: Set-up instructions.

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Great Value, Thoughtful Design, Creative Sound

Paul from LOCUST GROVE, VA on 3/16/2024

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After many years of purchasing DACS and streamers, some very expensive and temperamental; the WiiM Pro Plus seems to have found the secret to pleasing sound, very thoughtful and easy APP. ( easy to do just about anything you need to do) and a great EQ. Very pleased with this purchase a great $ value. My listening revolves around an extensive jazz collection mostly ripped Mosiac recordings, with some classical. Using Roon and Apple air play. Also a Sony HAP Z1 ES. The WiiM handles everything with aplomb. While I still use my Arualic Lightning DLS, it started to lose its way when switching between sources. (A sign that its age is showing and that its end is near. seen this all before.) my hardware consists of all PS AUDIO Tube components along with Magnepan and Focal speakers.

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1 of 2 found this helpful

Wiim Pro Plus- great upgrade from Chromecast Audio

Wil from Denver, CO on 3/14/2024

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I really like this streamer. I'm coming from years of Chromecast Audio use so this is quite the upgrade. I like that my tv can utilize the wiim dac via the optical input. The only thing I can think of that would improve the experience is a faster way to change inputs. There are settings for the wiim to detect whether I'm streaming via tidal or playing something on my tv- it's just real slow. If there was a way to switch inputs quickly (with the buttons) on the actual device that would be very helpful. Maybe there could be a way to program the presets to quickly change inputs?

Pros: Sound, streaming options, dac, inputs and outputs are very useful for my situation. I like that almost any kind of streaming situation will work with this device. Our family has a variety of devices so everyone can listen to their tunes on our system.

Cons: Could use a faster way for input selection/detection going from optical input to streaming via Tidal, cast, etc. No physical way to change inputs on device without app or remote.

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4 of 4 found this helpful

Great device!

Mark from West Chester, PA on 3/14/2024

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This is a great streaming device. Easy to set up and use. The app is top notch and selecting the device via Airplay is convenient and easy. The sound is great but I have to say I could not tell much of a difference from my Audioengine Bluetooth receiver that I used previously on the same sound system. Definitely recommend over Bluetooth adapters.

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Great addition to HI FI system

Aaron from Huntsville, AL on 3/13/2024

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Great addition to my Rotel and Martin Logan audio system. I am streaming hi res audio through Tidal and it's amazing. I am hearing details in songs I listen to on a regular basis I have never heard before. Only downside is the WiiM might make my Rotel CD player obsolete

Pros: Hi resolution is fantastic

Cons: Making my beloved CD player obsolete

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Excellent value streamer

Brian from Beaverton, OR on 3/11/2024

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This streamer was a pleasant surprise. I'm impressed with how full featured it is at this price. Very clean design and look, and the included remote is a nice addition though a little redundant given the free app. My only complaint is the 12 volt trigger is a2.5mm mini jack while most others are 3.5; this non-standard jack is easy to miss when buying a cable to connect to it. Overall, an excellent value

Pros: Full featured and lots of input/output connections; sleek designs understated design; updates are frequent

Cons: 2.5mm 12 volt trigger jack is non standard for most amplifiers

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WiiM Pro Plus

Sobby from White Marsh, MD on 3/11/2024

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Pleasantly surprised, for the money, this unit is extremely transparent. Every piece of music I listened to sounded perfect. Perfect piece of equipment for high end vintage stereo systems.

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NOT worth MY $

Jesus Alfonso from Mansfield, TX on 3/8/2024

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Spotty at best and horrible daily updates. Not worth even 20 bucks IMHO, even using the app so many disconnections. I bought an amp and two pro plus. All of them not for me, but that doesn't mean it's not for anyone else. Just can't meet my needy self :)

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Crutchfield response on 3/11/2024
Jesus contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

3 of 12 found this helpful

Great unit

Michael from PLEASANTON, CA on 3/7/2024

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Noticeable improvement using Wiim Pro Plus internal dac compared to my preamps internal dac. Works as advertised. I'm a happy camper!

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3 of 3 found this helpful

WiiM Pro Plus

James from Clyo, GA on 3/7/2024

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This is an excellent device at hundreds of dollars less than some of the competion. The upgraded DAC in the Pro Plus is fantastic. It allows me to stream tunes via Pamdora into my fifty year old analog Marantz amp playing through vintage Bose Acoustimass speakers. I coudn't be more pleased.

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Nice little streamer

Jay from Darlington md on 3/5/2024

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This is a good sounding box. I give it very close to CD quality. If not, CD quality is not quite as good as sounding as my CD player but it sounds very well, especially hooking it up with a good set up RCA cables I used audio quest Columbia.I did not want to spend to much money I am using it with airplay streaming Apple Music very impressed with just about all music including classic rock from the 60s and 70s I had the cables already here they do make a difference if you have decent system. Would definitely recommend and buy again .yamaha as1100 Sonus faber lumina v audioquest rocket 44 Speaker cables audioquest king cobra rca interconect audioquest Columbia project x2turntable maranta 6004 cd ortofon quintet blue cart

Pros: Good sounding Easy to use when I first got it. It had two updates to it did it automatically

Cons: None

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It's OK

Todd from Millville, CA on 3/4/2024

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There's certainly a lot of hype associated with music streamers across the board, and the hype applies to this one as well. I went back and forth between the WiiM Pro Plus internal DAC and the internal DAC in my Rotel RC-1572 MKII preamp and could not hear a difference. I then compared it with my Rotel's Bluetooth and noticed a difference with spatial quality, the WiiM being better (Revel Performa3 F208 speakers). Bluetooth is certainly much easier to use, as the WiiM Pro Plus has operational glitches that can make it a bit of a pain. All said, WIFI makes more sense in terms of signal quality so I'm going to stick with the WiiM Pro Plus.

Pros: Provides quality sound via WIFI, compact.

Cons: Not a great app, more steps to listen to your music and stored music isn't as easily accessible as Bluethooth.

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WiiM Pro Plus

Dan from Ballwin, MO on 3/1/2024

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Easy to set up, easy to use. With that said, lots of "tweaks" available in the app. Having 4 presets on the remote is a great feature.

Pros: Ease of setup Ease of use

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Audiophile Streamer/DAC on a Budget

Ted from Greer on 2/27/2024

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A streamer and a DAC combination that punches way above it's price point. I don't use the DAC on my receiver anymore because this sounds so good. I have a 5.1 system with SVS Ultra bookshelves and center. I find myself listening to a lot of 2.1 music through the Wiim and using the amplification of my Pioneer receiver (direct). Music sounds so good through the Wiim Pro Plus that I plan to buy a dedicated amplifier. The phone App works very well and there is a remote. If you need a really good streamer and/or DAC this is it, especially if you're on a tight budget.

Pros: Fantastic streamer app and DAC for around $200. DAC sounds amazing. Plenty of streaming channels.

Cons: I wish it had a subwoofer output.

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Wiim and Crutchfield, awesome product, great job!

Chris from Palm Bay, FL on 2/22/2024

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This is a great device if you need variety in your streaming options. Audio quality is great, and I really like that the over-the-air updates keep it in tip-top condition. The interface takes some getting used to, especially if you plan on using a streaming service that doesn't allow you to use the app as a remote, such as Tidal. The plastic shell on the unit is perhaps a bit cheap looking, but it isn't a deal breaker, and it fits right in with my Schiit equipment. The bottom line is, this is a great product that will compliment any system, especially at this price point.

Pros: The baked in EQ is very nice. This is an awesome product at an even better price point. You can't go wrong.

Cons: Some streaming apps don't allow you to use their apps to control the song selection.

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WiiM Pro Plus

David from Manhasset, NY on 2/20/2024

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I primarily purchased this to add a streaming capability to an existing A/V receiver. I choose this particular unit because the specs for the DA converter were really good, particularly for the price; better than a HEOS unit or the Sonos unit for example. I've tested this out on 3 older A/V receivers: a higher end Marantz, a Kenwood and a JVC. In each case I used the RCA outputs (so we're using the DA converter on WiiM). The audio quality was excellent. I did try using the optical out to the JVC receiver and the sound quality was not good; it sounded pretty shrill, maybe the receiver has issues. I intend trying both the optical and the digital coax on the Marantz but haven't got to that yet. I don't expect to be using the optical outputs, but you never know. The connectivity and App support is pretty extensive with this; I've used Airplay2, Spotify, Apple Music and Pandora so far, all great. Documentation is quite good online. So far so good.

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One of the best bargains in HiFi !

Christopher from Needham, MA on 2/19/2024

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The WiiM Pro Plus running Apple AirPlay sounds better than my current hard-wired iFi Zen DAC, which I totally did not expect - more open, transparent, and imaging is definitely better. Using Apple AirPlay to stream from Tidal and Roon via my MacBook Air, not only easy to use but sounds great. The WiiM Pro and Pro Plus have to be some of the best bargains in hifi right now!

Pros: Great sound, easy to set up, and very good value.

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WiiM Pro Plus

Gene from S Glens Falls, NY on 2/18/2024

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Great streamer only issue is the remote control does not work well.

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WiiM Pro Plus

James R from MCDONOUGH, GA on 2/15/2024

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Originally, I was going to order a simple bluetooth receiver to go with the Rotel amp I had ordered a couple of months back. But thanks to the conversation I had with Chance at Crutchfield and his very knowledgeable input, I went with the Wiim Pro Plus instead, for just a few dollars more than the bluetooth device I had in mind. I'm very glad I followed his advice, because this is more than just a bluetooth receiver, and btw, it has an excellent built in dac which gives you cd quality performance. I haven't explored all of this little box's capabilities yet, but am so far, quite happy with it. Thank you Chance, great call.

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WiiM Pro Plus

Richard from Pearl River, NY on 2/14/2024

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Sounds great better than any Bluetooth device I owned.

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Very happy

Richard from Cosby, TN on 2/14/2024

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So far, I love it. This is my first foray into streaming music. I am mostly an old-school vinyl guy. I am using it with Prime premium streaming and enjoying the selection and variety available in that format. The device was easy to set up and the quality of the sound is better than expected. I almost went with the Pro but sprung for the Pro Plus for the better components. The remote was a bonus I didn't really care about but find that I use a lot more than I thought I would. I would say that the app is just ok...no problems and it's functional. I guess, today, that's a good thing. Overall, very happy with my purchase.

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Great streamer

Nicolas from Egg Hbr Twp, NJ on 2/12/2024

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Real nice streaming device. It replaces my classic Logitech Squeezebox. Might be overkill to stream Pandora (subscribed) through a Rotel RA-1592 MK2 and B&W 602S2. Sound is very revealing as well as the sound stage.

Pros: Easy setup

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WiiM Pro Plus

Crutchfield customer from Bethesda, MD on 2/11/2024

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Bought this to replace my much-loved 2012 vintage Squeezebox Touch, which is no longer supported by the manufacturer (Logitech). The WiiM Pro Plus is very functional, and straightforward to set up and operate. As a streamer, it gives access to a wide range of music streaming services via an in-phone app. So far, I am mostly using internet radio and Qobuz, which are available directly from the app, and Sirius XM, which is available via the WiiM Pro Plus's built-in Chromecast function. I have connected the device to my two-channel stereo system using the digital Coax output, which is the same way I connected the Squeezebox Touch. My subjective impression is that the sound quality is very good, and a noticeable upgrade from the Squeezebox Touch. So, far, I am very happy with the new device.

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Excellent affordable streamer!

Donald from Dallastown, PA on 2/11/2024

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I was in the market for an affordable streamer that was cheaper than the Bluesound but also worked with Tidal, local audio and YouTube music. I wanted a system that didn't impart any color to the sound as well. I am pleased that the Wiim Pro Plus does exactly this. I also appreciate how the software is very well maintained and patched often for new features. I plan on getting several more Wiim streamers for the house and doing a whole-house audio solution. Thanks!

Pros: Streams all major streaming services Compact size Affordability Software updated frequently

Cons: YouTube audio works, but not within the app itself.

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Great little streamer

Marc from PLAINVIEW, NY on 2/10/2024

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I hooked this up to a vintage Marantz receiver and use it to stream from both my own DLNA source and Amazon high def music. It sounds wonderful, was easy to set up and it has some significant customization options.

Pros: Small, easy to install, has an included remote, great sound, Alexa support

Cons: No native SXM support

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WiiM Pro + and vintage hi-fi.

Marco from Chula Vista, CA on 2/8/2024

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Great setup. Was easy to go through the instructions. Poor reception for wi-fi when located inside my stereo rack. Had to put it on top of rack for it to work properly. Great sound from my 90's vintage Kenwood receiver hooked up to my WiiM Pro +. Using Qobuz mainly through the WiiM app.

Pros: Easy setup and great sound performance.

Cons: Sensitive to wi-fi connection location.

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WiiM Pro Plus

Robert from Lancaster, PA on 2/8/2024

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This device is okay but i think it has glitches sometimes when i want to change radio stations on the internet they don't come in even when i just played it. But other than that it works fine but i think there are better options out there but your gonna pay much more,but for the money it gets the job done which is all that matters.

Pros: Good price.

Cons: Can be a bit glitchy.

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WiiM Pro Plus

L.R. from Texas City, TX on 2/7/2024

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Impressions at one week of use are very good! This WiiM Pro Plus replaces a 10 year old + Apple AirPort Express which still works as new. The sound quality from the WiiM Pro Plus is a clear improvement over that of the AirPort Express and the WiiM app experience is also has advantages over the Express depending on one's system configuration and preferences (I.e., native incorporation of certain streaming services with attendant, higher resolution than Airplay, equally as nicely designed and seamless as Bluesound - I also own a Node 2i in another system, and one's streaming music no longer mutes with an incoming phone call or when checking security cameras as was the case with the AirPort Express.) To my ears, the sound quality from the Pro Plus is equal or better than that of my Node 2i, FWIW, although the two streamers are in very different systems, the 2i being in the significantly more expensive system. Time will tell the tale of durability with this streamer but, if this Pro Plus lasts as long as the AirPort Express it replaced, this will be one of the best (certainly one of the most cost effective) purchases I ever made!

Pros: Price Point, Sound Quality, User Friendly and Attractively Designed App

Cons: No USB connectivity for external storage devices is a disappointment.

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review

James from Bedford, NH on 2/6/2024

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I had a logitech duet squeezebox attached to a legacy Nuvo Grand concerto for whole house stereo. The main squeezebox servers will be shut down so I looked for an alternative. This has exceeded my expectations. Now I have control right from my iphone and can also finally use airplay. Very easy to set up. Highly recommended.

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WiiM Pro Plus

Rylan from Waipahu, HI on 2/4/2024

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very easy to setup and now digital music sounds way better. a definite must for anyone looking to add modern music to their set up

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Just YES

Gary from Wisc Rapids, WI on 2/3/2024

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Absolutly worth every penny. Simple to set up and use. Highly Recommened.

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WiiM Pro Plus

Julian from El Paso, TX on 2/2/2024

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Easy to use. Setup was hassle-free. Included remote seems kind of redundant but overall it's a product I recommend if you're looking for a no-frills streamer right out of the box.

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WiiM Pro Plus

James from Keller, TX on 1/31/2024

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Amazing sounding streamer and simple to use. Up and running in just a few minutes and stable streaming over WIFI. Played with the EQ a bit (used the preset Rock setting), but that is the only tinkering I have done with the sound. Connected it to wired whole-home system so don't have an opinion regarding syncing of multiple streamers. Wanted it mainly for the upgraded DAC line out. Also running CD player through it with optical in/line out. Super easy to switch between WIFI streaming and CD using the app and difference in sound using the WiiM Pro Plus internal DAC is exactly what I was hoping for - a very noticeable improvement in sound quality from a lower budget streamer and using the internal line out on both the old streamer and CD player. This is a great bang for the buck in terms of improved listening experience. Didn't know what I was missing. Thank you Crutchfield for including the helpful review on your website, which made my decision to give it a try much easier.

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Eye opening on a vintage set up

Ryan from Portland, OR on 1/30/2024

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Attached the WiiM to my Pioneer SX-1050. Ease of use and the EQ presents really opened up the music. I was floored when I heard the change in well produced electronic music on a vintage set up.

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WiiM Pro Plus

Stephen from Bonita Springs, FL on 1/29/2024

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Great value performs as advertised

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Airplay works great. Easy setup.

Brandon from Nashville, TN on 1/29/2024

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So far, so good. Very easy to setup. Airplay 2 works immediately. I am using the optical out and using the receivers DAC. I wanted to use the coax out, but note that the connection is skinny so you have to have a cable with a skinny head. Lastly, I need to figure out how to get the receiver to turn on when I begin airplay, but I believe that is what the trigger is for.

Pros: Needed cables come with the unit and are of good quality. Easy to setup. Fits nicely in cabinets single shelf.

Cons: Skinny coax connection.

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WIIM from Germany

Randy from Apo, AE on 1/28/2024

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I have owned the WIIMPro Plus for a week now and I am quite smitten with this streamer. I have it connected to a vintage Kenwood KA 7150 and it sounds fantastic. I am connected via Bluetooth and just cannot wait to direct connect to a router. That will have to wait until figure out how to span the distance of 50+ feet without obvious cable salad. Money well spent. Good work and super chat support from Red!

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WiiM Pro Plus: Very Good but with an irritation

Matthew from Athens, OH on 1/26/2024

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I purchased the Wiim Pro Plus from Crutchfield; as always an excellent transaction with fast shipping. I have it paired with an Arcam A25 amplifier and Martin-Logan Motion 60 speakers. I chose the WiiM after reading many reviews and advice articles about network streamers. The DAC in the Arcam A25 is very good, and because of that I decided that I did not need a streamer with an exceptional, or any actually, DAC; I use the optical connection from the WiiM to the A25 and the sound (using Qobuz music files) is outstanding. Using the WiiM DAC via the RCA connection also produces excellent sound. The problem I have with the WiiM is that the app on my iphone frequently will not connect with the WiiM. When this happens I have to go through the cumbersome, and sometimes very long, process of 'finding' the device. It took nearly thirty minutes the other day (doing all the usual things of turning off, then on, rebooting the router, et cetera) and that becomes irritating. This failure to pair happens too often and is leading me to consider returning the WiiM to try a Cambridge Audio AXN10 or MXN10 streamer.

Pros: Excellent sound with my system.

Cons: Failure to connect, 'find device', is very irritating.

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8 of 11 found this helpful

WiiM Pro Plus

James from Luna Pier, MI on 1/25/2024

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For me, this was a great solution to streaming my Air Play 2 I Tunes playlists on my HP laptop located in an upstairs TV room to a non-Air Play 2 AVR that I listen to all the time that is located in my first-floor garage/workshop. Easy to install, good supportive App and a nice DAC and sound. No concerns.

Pros: low cost easy to use streamer.

Cons: For me none.

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0 of 0 found this helpful

Great way to modernize the hifi experience for the family

Theodore from Culpeper, VA on 1/23/2024

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Super easy to setup and connect using a variety of options: the WiiM app, the Squeezer app for streaming my LMS media server music collection, and many other ways to stream using my phone. It's simplified our stereo system and the music playing process for the rest of the family.

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Amazing

Kirk from Marion, OH on 1/22/2024

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This is a game changer. I had been streaming via Bluetooth for years. The WiiM is superior sonically, along with being very user friendly. I would recommend the Pro Plus due to having the remote and a pretty good DAC. I connected my TV via optical and an old CD player via RCA, and they both work flawlessly. In a pinch this could be hooked to an amp and act as a preamp. Extremely versatile unit. Cannot recommend enough.

Pros: Ease of use, sound quality

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1 of 1 found this helpful

Great value and performance

David from Kapolei , HI on 1/21/2024

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Best streamer / DAC under $500.00. The sound stage is somewhat true to most recordings. I was thinking about adding an external DAC but the AKM 4493 in the Weem Pro Plus works great for me. I like the Weem app. It is constantly updated and intuitive.

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1 of 1 found this helpful

WiiM Pro Plus

Dean from Indianapolis, IN on 1/20/2024

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As advertised. This is an awesome little piece. I'm sure I'm actually under utilizing it's full capabilities, as I am running it through a preamp. strictly as a streamer. Easy easy and great aound

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Fantastic little device!

EJasonC from Battle Ground, WA on 1/18/2024

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A fantastic all around very flexible device with a nice feature set to accommodate almost any conceivable connectivity. So far I have tried all the features except coax and trigger even casting to airplay; all work well and sound excellent! I have a dedicated 2 channel rig as well as a fully balanced 7.1 channel surround theatre system with pro audio active speakers. Although the WiiM Pro Plus only outputs 2 volts at line level compared to the rest of my system that is at least twice that level and more, the WiiM still sounds quite excellent for consumer grade. The wireless and digital connectivity more than make up for the line level which I really only use to feed into a mixer/headphone rig anyway. In that setup I am very pleased for those late night listening sessions on HP's. Since acquiring the unit, I have had two firmware upgrades that have only enhanced the user experience. It is so far very stable with little to no connectivity issues. However, there is only one little minor quirk I have noticed; namely that it says my Wi-Fi strength is "Weak - Please keep it close to router". My router is probably 20 feet away and doesn't exhibit any connection issues with the WiiM, so I am not really all that concerned.

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WiiM Pro Plus

Ismael from Bayamon, PR on 1/18/2024

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Excelente producto, Precio/ Calidad

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0 of 0 found this helpful

Easy peasy

Carole from Knightdale, NC on 1/18/2024

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So easy to set up, and great sound. Offers the opportunity for multi room sound, too!

Pros: Wiim app is great Easy set up

Cons: None!

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0 of 0 found this helpful

WiiM Pro Plus

Jonathan from Lincoln, NE on 1/15/2024

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Trying to blunt a lifelong addiction to physical products with a way to sample lots of music without having to buy so much vinyl and CD's. My first streaming experience is going great. Fairly easy set-up and use. Sounds sparkly and deep through my PSB's in a bedroom system. Can now listen to a huge variety of artists in a two-channel format with sound far surpassing Bluetooth projection through TV soundbar or Audioengine B2. There are a number of features that I haven't used as yet. Just what I wanted!

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0 of 0 found this helpful

Wiim pro plus

James from Columbus, OH on 1/13/2024

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A bargain addition to your listening pleasure. I have a much more expensive Auralic streamer in my other system that has a better sounding DAC. But the Wiim pro plus is no slouch and is superior for it's os. Highly recommended!

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1 of 1 found this helpful

Unrivaled for features and value

Nolan from Charlottesville, VA on 1/9/2024

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The WiiM Pro Plus has excellent specs and game-changing features. They update their firmware regularly to add even more features and to fix bugs almost as soon as users report them. One standout feature of the Pro and Pro Plus is AirPlay Cast, where you can send audio from the WiiM (streaming sources or from WiiM's analog/optical inputs) to other AirPlay devices on your home network as if the WiiM was an iPhone/iPad/Mac computer. This allows a non-Apple-owning user to play something like Spotify to multiple AirPlay 2 audio devices (regardless of brand) in their home simultaneously. The WiiM app also gives you detailed control over its Wi-Fi connection. You can force the WiiM to only connect to Wi-Fi via 5 GHz and can even specify which Wi-Fi mesh node/AP you want the WiiM to connect to -- highly useful features for certain home network setups. Another standout feature is the graphic and parametric EQ in their app. If you're using the WiiM with a pair of powered speakers without built-in EQ adjustments or with a basic receiver/amp with limited EQ adjustments, the EQ options in the WiiM app allow for detailed adjustments to make your speakers sound their best, and WiiM will be adding low-pass and high-pass filter options in the future (the high-pass filter can be crucial when listening on smaller speakers). If sending audio out of the WiiM digitally to an external DAC, the WiiM app also has test sounds built in to test various output formats. Very impressed.

Pros: Don't know what else can do all this at this price (and even regardless of the price -- there are features in the WiiM app that I haven't seen before in its competitors). No need to create an account or give them your email for setup. WiiM's support site is first-rate and full of actual screenshots of their app. Highly responsive to customer feedback and making sure that their gear plays nicely with various streaming services.

Cons: No separate subwoofer output. Only one output can be active at a time, but it's easy to toggle that in the app.

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2 of 2 found this helpful

WiiM Pro Plus

Eps# Y-11014 Hu from NEW YORK, NY on 12/10/2023

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A Medida Que Te Familiarizas con el ,te enamoras del sonido y de lo fácil que es de manipular.Ademas La Ayuda Que Recibo Del Equipo De Crutchfield Para Sacar Mejor Provecho al Wiim Es Excelente.Lo Uso Con Tidal y Me Encanta Como Suena,también uso cd player vía RCA y El Sonido es impecable.Recomendado 100%

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3 of 5 found this helpful

WiiM Pro Plus

Dwight from Jonesborough, TN on 12/6/2023

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I bought the WiiM Pro Plus for my old school 2 channel system. Love it! Great piece of equipment. So versatile and sounds great.

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5 of 6 found this helpful

Wiim Pro Plus

Thomas from Covington, LA on 12/5/2023

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Audiophile sound for a budget price. I bought the Mini last year and liked it. I upgraded to Pro Plus this year. Both sound incredible.

Pros: Great DAC, Easy App, Great Sound

Cons: Wait.... I'm thinking.... There's got to be something....

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5 of 5 found this helpful

Dang fine streamer, exceptional value

Richard from Gardnerville, NV on 12/4/2023

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After searching out all the streamers from the cheapest to some outright nuts priced this seemed to be the absolute best for the money and with a great app to use it. I have to agree, dang fine sounding, easy to use, great app, will be trying the Qoboz app next on an 8" Tab hardwired as I do not use WiFi, just ethernet and hard wired in our home but the WiFi does work great as I tested it. Most highly recommended and I am a many decades experienced lower budget high value nearly everything DIY audiophile.

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5 of 5 found this helpful

Wiim pro plus

Neal from Kansas City, MO on 12/3/2023

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Very useful tool with a small investment.

Pros: Easy setup

Cons: No subwoofer output

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2 of 3 found this helpful

Awesome features and sound quality!

Markus from White Rock, NM on 12/2/2023

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This thing sounds great, using it with Tidal and connected to my Yamaha RX-A700 receiver with the included RCA cables. The DAC on the WiiM Pro Plus is much better than that in my receiver, so there's no point in using the WiiM's digital outputs. I had been irritated for a long time by the poor audio quality of streaming Youtube Music to a Chromecast connected to my reveiver. My new setup with Tidal and the WiiM Pro Plus finally solves that problem and sounds like playing CDs or better - and all that for a very reasonable price for the WiiM! Oh, and did I mention Tidal+WiiM = gapless playback!

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6 of 6 found this helpful

Best bang for the buck in years!

Milton from Juana Diaz, PR on 12/1/2023

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Great sound quality for the price. Very easy to use and well built. EQ and DAC filter options are a plus! Best bang for the buck by far for the las 5 years!!!

Pros: EQ, DAC filters and sound quality

Cons: Nothing

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5 of 5 found this helpful

Great Streamer

Jose from Port Orange, FL on 12/1/2023

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Excellent streamer at pretty much an unbeatable price for the features offered.

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2 of 3 found this helpful

WiiM Pro Plus

Alan from Johnson City, TN on 11/29/2023

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The WiiM Pro Plus Sounds really nice, I use Tidal connect with no problems and the WiiM Home app is flawless so far in the time I have used it.

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4 of 4 found this helpful

WIIM Pro Plus

Crutchfield customer from Seaford, NY on 11/28/2023

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Device easy to install and setup. Cs. Stream any free or subscribed music service if using Apple Music can be used via airplay . Overall for price well worth it.

Pros: Cost . Easy setup . Various options for connections and bitrate preference.

Cons: None.

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4 of 4 found this helpful

Almost too good to be true

Michael from Fairfax, VA on 11/28/2023

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Still getting used to the Eq settings but as a it perfect stranger and DAC especially at $175 it's hard to compete. Im sure the Node X is better but not sure it's better $500

Pros: Great flash sound so I can use the EQ. Great customer service.

Cons: Step learning curve when using a PEQ

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3 of 4 found this helpful

Exceptional sound

Timothy from Naalehu, HI on 11/27/2023

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With the right streaming service it sounds exceptional and the app has an EQ for more sound adjustments Best purchase this year

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3 of 4 found this helpful

Great little streamer

David from Rochester, NY on 11/27/2023

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Great, cheap and compact streaming device. Integrates easily into my Google Home app and can group with other speakers in that app (e.g., Nest audio devices). Having a tricky time getting it to respond to voice commands, but imagine that can be resolved with some troubleshooting. This is one of my very first hi-fi purchases, so I'm not the best to judge sound quality. That said, it sounds great with my Yamaha AS-501 integrated amplifier and Triangle Borea Br03 bookshelf speakers.

Pros: Cheap Easy to use Integrates with Google Home

Cons: Finicky voice control via Google

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3 of 3 found this helpful

WiiM Pro Plus

Francisco from Metairie, LA on 11/27/2023

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Wiim pro plus is a good unit for the money. I got it for my second two channels system . The app is great , very nice sound. Like I said it's the go to for the money.

Pros: Cost

Cons: It doesn't have HDMI input

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2 of 4 found this helpful

WiiM Pro Plus

David from Wilmington, DE on 11/22/2023

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having loads of softwire problems. Cannot get a solution

Pros: When it works its good

Cons: Got confused with change of internet providers and has not worked since

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2 of 11 found this helpful

WiiM Pro Plus

Chris from San Marcos, CA on 11/21/2023

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Amazing sound. Flexible. Gets Spotify to Zone 2 without interrupting Main Zone. Bluetooth distance is great.

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4 of 4 found this helpful

Highly recommended

Brian from Oswego, IL on 11/20/2023

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This is so much better than just using Bluetooth to listen to your streaming services. It is so easy to connect and the app works flawlessly. You can use the app to listen or, with Spotify or Tidal, you can use their Connect feature enabled on the Wiim to listen directly from the app on your phone or tablet, without even having to open up the Wiim app. The DAC sounds good, but if you have a better external DAC already, you can connect this device and use it as a streamer only to enjoy even better sound. I did that with my SMSL SU8 DAC and found that it did improve the sound. Not night and day, but there were improvements. I found I could also tweak the sound using the Sound Color feature on the SMSL DAC. Highly recommended for a first streamer, or even your only streamer.

Pros: Easy Connection Great App Very good sound Wifi connection works great, don't have to have an ethernet connection

Cons: None that I can think of

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4 of 4 found this helpful

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